Based In Dudley

Rachel Wilcox

Available for new enquiries

It's Nice To Meet You

Hi, my name is Rachel, thank you for visiting my webpage - I look forward to helping you with your dream holiday.

As an experienced travel consultant, I know how important it is to provide a personalised service and ensure that I go the extra mile to not only meet your needs but go beyond all expectations!

I currently live in Dudley having moved to the area in December 2014. I am originally from Halesowen and previously lived in Netherton for 8 years. I am happily married and have three beautiful girls so family life is very active to say the least!

Before becoming a Travel Counsellor in 2015, I was a travel agent for a main high street travel agency for over 14 years. Starting as a modern apprentice at 16 years old, (I always knew I wanted to work in travel) I then became a travel consultant after completing NVQ levels 2 & 3 in travel services before eventually completing my management training. In the time I have been in the travel industry, I have also completed different training courses to ensure my knowledge remains in first class and, unsurprisingly, I have travelled all over the world either on my own, with work or with my family.

I regularly get asked: "What is your favourite destination?". There are so many and for so many different reasons. I love helping people plan their perfect wedding as I got married in Nissi Bay in Cyprus, so I do have a soft spot for this beautiful island and its luxurious hotels and amazing sights. My most adventurous trip though has to be when I planned an exciting and, at times, breath-taking world tour which covered parts of Asia, Australia, New Zealand and America. I have also been lucky enough to cruise down the Nile in Egypt, meet the big five on safari in Kenya, as well as take in popular destinations in Canada, the Caribbean, Dubai, Hong Kong, an throughout the Mediterranean. I have a great fondness for city breaks with my husband and girls having visited, amongst others, Dublin, Barcelona, Rome, Bruges, Lapland, Iceland as well as getting engaged under the Jet d’Eau in Geneva, one of my personal favourites Reykjavik!
I regularly do exclusive group led tours with myself as your guide, So far I have taken groups to Iceland several times, Finland and Italy with many more to come.

Being a Travel Counsellor allows me to make it more personal for my customers and being available at convenient times for them, offering them a service that not just anybody can. It makes booking a holiday an exciting job, not a time consuming inconvenience.

I would be delighted to hear from you and help to make your dreams become reality.

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My customer stories

Sent by Joanne Baynham

Oldbury 20/05/2025

Rachel found exactly what I wanted and gave me really quick replies on any questions or queries I had! She wasn’t pushy at all, and felt completely at ease booking with her, knowing I would be in good hands. Will I be booking my future hols with her? Absolutely!!

Sent by Janet Bryan

Netherton 20/05/2025

Rachel even responded same day when she was out of the country herself

Sent by Shane Goodwin

Yorkshire 20/05/2025

Always been delighted with all the help, advice and support making sure we have the best holiday experience “Thank You”

Sent by Karen Potter

Sedgley 20/05/2025

Rachel has always been very helpful Always willing to listen and discuss options Always puts together a well planned holiday at a very good price

Sent by Tracey Downing

Wolverhampton 20/05/2025

Rachel is always helpful and gets back to you straight away. She's always on hand to answer any questions. Highly recommend Rachel!

Sent by Peter Hamilton-Bruce

Kent 20/05/2025

Patient, detailed, professional, knowledgeable, efficient. All good points for booking trips etc. A couple of first class upgrades wouldn’t go amiss!

Sent by Irene Lyness

Halesowen 20/05/2025

Rachel always fills the short breaks with lots of guided tours, activities etc, you certainly see and do so much. Rachel always looks after her group well and nothing is too much trouble.

Sent by John Howells

Bilston 20/05/2025

Rachel has been our holiday rep since she dealt with our grandsons wedding, she’s fantastic and tries to get us everything we ask for

Sent by Donna Reid

Wolverhampton 01/07/2019

Lovely lady very helpful, happy with the service she provided

Sent by Christine Walker

Shipley 19/06/2019

Rachel is very professional and would do anything to help us get the holiday that we wish..a very good ambassador for your company. This is not the first time we have used your company, and not the last, and that is down to Rachel’s hard work and wonderful personality, although we have never met, talking to her is a pleasure.

Sent by Melissa-Jane Denby

Reading 10/06/2019

Very helpful and a lovely welcoming nature

Sent by Susan Hopper

Dudley 10/06/2019

Helpful , pleasant, felt confident she knew what i wanted

Sent by Stephen Hughes

Loughborough 02/06/2019

Our Travel Advisor Rachel Wilcox has been professional and helpful throughout. We shall be definitely contacting her again after our planned trip to Thailand in November. We were supposed to be going to Sri Lanka but after the problems there she cancelled everything and rearranged our new adventure. with no hassles.

Sent by Michelle Lowe

Oldbury 30/05/2019

Quick prompt service, holiday booked within the hour.

Sent by Kirsty Mitchinson

Dudley 30/05/2019

Excellent help changed our minds 3 x with our big touring holiday and rach come back the next day with exactly what we wanted. Thank you for all your hard work Rach.

Sent by Ian Wilcox

Oldbury 30/05/2019

Rachel not only sorts the holiday you have requested, but also gives other interesting options for you to consider.

Sent by Laura Murphy

Dudley 30/05/2019

Excellent service it’s like a personal shopper for all your holiday requirements! Xx

Sent by Rebecca Poole

Cradley heath 30/05/2019

Will definitely use Rachel again and have told family and friends about her too Xx

Sent by Satraj Suman

Wolverhampton 30/05/2019

Dealt with my requests very promptly and provided excellent service

Sent by Susan Sidaway

Stourbridge 29/05/2019

Rachel took everything we mentioned and put it all together in our dream package thank you

Sent by Joanne Parsons

Cradley Heath 25/05/2019

Rachel has been amazing with a not very easy booking co ordinating different families. Thank you so much Rachel :)

Sent by Simon Pearce

Dudley 30/04/2019

Friendly, professional and nothing is too much bother with great holiday help when it was needed most!

Sent by Ravinder Thind

Birmingham 30/04/2019

Rachel has always been fantastic, sincere and honest. Her knowledge is exceptional and I now completely rely upon Rachel recommending and organising our holidays. Highly recommended.

Sent by Sharon Lowe

Dudley 10/03/2019

I have booked two holidays now with Rachel and both times have been a breeze! She has been amazing with her knowledge and recommendations with both our Disneyland Paris and cruise holidays. Rachel has been very attentive and always happy to answer any questions, no matter how big or small! I would highly recommend and will be keeping in mind for any future holiday bookings. Thank you Rachel

Sent by Louise Taylor

Warrington 10/02/2019

Rachel is amazing! Really adds the personal touch and always makes our holiday super special. Would not go anywhere else for our family

Sent by Geoff Cox

Oldbury 24/11/2018

Great service and a pleasure to deal with Rachel. She has really worked hard to sort out a very complicated itinerary which involves nine flights and a number of hotels in Singapore, Australia and New Zealand often late at night or at the weekend. So far Rachel has proved to be probably the best travel agent I have ever used and I travel extensively around the World for both business and pleasure. I will be recommending Rachel Wilcox of Travel Counsellors to my friends, family and business contacts and of course using Rachel in the future.

Sent by Pennie Turner

Halesowen 14/11/2018

Rachel was very helpful to us, from start to finished kept us in the loop of what she had found, and where we were with the booking. Very pleasant to speak to as well :) Thank you so much for all your help :)

Sent by EMMA KETTLE

HALESOWEN 11/09/2018

Rachel has booked our honeymoon to Mexico in 2017 which was amazing, she was always there when we needed her, shes booked all our excursions for us and checked us in at the airport so we didn't have to worry. She also booked us our holiday to the Dominican this year which yet again was amazing. She arranged with the hotel to get our room decorated for our first anniversary which was such a special touch. We have booked Cuba for 2019 with Rachel and cant wait as I know it will be yet again another great holiday where we can make our special family memories. I would highly recommend Rachel to anyone who is thinking of booking a holiday as she is just the best. Thank you.

Sent by Laura Lowe

Dudley 01/06/2018

Rachel is absolutely brilliant at what she does. We would never book a holiday anywhere else she really is so helpful, patient and knows her job inside out

Sent by Christine Walker

Huddersfield 15/10/2017

Rachel did everything she could to find us a holiday in Madeira,as we wanted, 8 double rooms single occupancy, flying from various airports she worked beyond the power of duty. and she is also a very nice person

Sent by Dean Ford

Halesowen 20/09/2017

Absolutely fantastic service from Rachel. I have no hesitation in recommending Rachel and Travel Counsellors to family and friends and I will be booking all my holidays with Rachel in the future.

Sent by Emily Gandy

Lincolnshire 10/03/2017

I have already been recommending Rachel to friends and family, she has been amazing and has made it all so easy for us with it also being our first holiday. Can't recommend her enough, thank you Rachel!

Sent by Leanne James

Stourbridge 10/03/2017

Rang Rachel to assist me with booking a special trip for a surprise for my Dad's 60th Birthday. He's always wanted to see the Northern Lights but I had no clue where to start. Rachel helped me source the best flights, hotel and excursions all at really good value. It was stress free, and because it is a special occasion I am more confident having booked with Rachel than if I'd have attempted to do it myself. She was available anytime for me to contact (and with working full time and a toddler that was so convenient)! She answered all my queries, and I couldn't have asked for better service. Will definitely book with her again! In a world of online and choosing / booking holidays just from pictures it was really lovely to speak to someone with knowledge of the area who can offer 1st hand advice and suggestions.

Sent by Lee Jones

Dudley 31/01/2017

Loved the personal touch and a holiday tailored to suit us at a price to suit our budget. I also liked the advice given if needed.

Sent by Dean Webb

Gornal 31/01/2017

Excellent service , met our requirements. Well done would recommend to everyone.

Sent by Nicola Wanczycki

Halesowen 05/01/2017

Great communication! Rachel couldn't have been anymore helpful. She went through lots of different options to ensure we booked the right package for our honeymoon..... She has the patience of a saint!

Sent by Nicola Davies

Dudley 05/01/2017

Rachael was very very helpful. Answered all our questions promptly. Would definitely use again.

Sent by Alice Davies

Netherton 19/12/2016

Rachel has been brilliant during the booking of my honey moon always been there to help and answer any questions I've had. Definitely recommend her to family and friends.

Sent by Jane Hughes

Wolverhampton 04/11/2016

I found Rachel to be extremely friendly, she listened to what we wanted from our holiday and found us what we wanted but also found us a couple of other options as well in case they were of interest which I thought was great as it meant we had a wider choice. Calls were also made on days that Rachel said that she would call, all in all a smooth experience. Thank you - Rachel.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Lapland - A Winter Wonderland

18 December 2018

Regardless of the strength of the winter we are experiencing at home, the cold weather will often ignite in many of us a desire to get away at the next available opportunity. However, although many of us will be dreaming of warm beaches, the romance of the even colder climes of Lapland – and of course a visit to meet the real Santa Claus himself – is becoming ever more popular. As the most ico

Small Ship Cruising

15 November 2018

Small ship cruising can be an excellent option for both first time and more experienced cruisers. First timers may enjoy being able to find their way around a less intimidating smaller ship and enjoy the informality and the chance to see familiar faces every day. However, smaller ships can dock into smaller ports which are cannot always be offered on the itineraries of larger ships which can appea

One Of My Favourite Places - New York

23 May 2018

New York, New York! As far as city breaks go, they don’t come any more iconic than The Big Apple. In fact, when walking around New York, it’s difficult not to feel as though you are taking part in your own movie blockbuster with all the neon signs, flashing lights and breath-taking skyscrapers. New York has to be one of my favourite holiday destinations - which is why I’ve returned time and ag

Once in a lifetime in Reykjavik - Iceland

15 October 2017

After meeting the group at Iceland Air check-in desks we made our way through security by using the express lane which meant we got to avoid the queue, which was fantastic. As we boarded the flight, we greeted by Iceland air staff who were very friendly and accommodating. The flight was on time. We were in 32" seat pitch which I found very comfortable. All seats had seat back touchscreen TV’s

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Send me an email 01384 469 780

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