Rachel found exactly what I wanted and gave me really quick replies on any questions or queries I had! She wasn’t pushy at all, and felt completely at ease booking with her, knowing I would be in good hands. Will I be booking my future hols with her? Absolutely!!

Rachel even responded same day when she was out of the country herself

Always been delighted with all the help, advice and support making sure we have the best holiday experience “Thank You”

Rachel has always been very helpful Always willing to listen and discuss options Always puts together a well planned holiday at a very good price

Rachel is always helpful and gets back to you straight away. She's always on hand to answer any questions. Highly recommend Rachel!

Patient, detailed, professional, knowledgeable, efficient. All good points for booking trips etc. A couple of first class upgrades wouldn’t go amiss!

Rachel always fills the short breaks with lots of guided tours, activities etc, you certainly see and do so much. Rachel always looks after her group well and nothing is too much trouble.

Rachel has been our holiday rep since she dealt with our grandsons wedding, she’s fantastic and tries to get us everything we ask for

Lovely lady very helpful, happy with the service she provided

Rachel is very professional and would do anything to help us get the holiday that we wish..a very good ambassador for your company. This is not the first time we have used your company, and not the last, and that is down to Rachel’s hard work and wonderful personality, although we have never met, talking to her is a pleasure.

Very helpful and a lovely welcoming nature

Helpful , pleasant, felt confident she knew what i wanted

Our Travel Advisor Rachel Wilcox has been professional and helpful throughout. We shall be definitely contacting her again after our planned trip to Thailand in November. We were supposed to be going to Sri Lanka but after the problems there she cancelled everything and rearranged our new adventure. with no hassles.

Quick prompt service, holiday booked within the hour.

Excellent help changed our minds 3 x with our big touring holiday and rach come back the next day with exactly what we wanted. Thank you for all your hard work Rach.

Rachel not only sorts the holiday you have requested, but also gives other interesting options for you to consider.

Excellent service it’s like a personal shopper for all your holiday requirements! Xx

Will definitely use Rachel again and have told family and friends about her too Xx

Dealt with my requests very promptly and provided excellent service

Rachel took everything we mentioned and put it all together in our dream package thank you

Rachel has been amazing with a not very easy booking co ordinating different families. Thank you so much Rachel :)

Friendly, professional and nothing is too much bother with great holiday help when it was needed most!

Rachel has always been fantastic, sincere and honest. Her knowledge is exceptional and I now completely rely upon Rachel recommending and organising our holidays. Highly recommended.

I have booked two holidays now with Rachel and both times have been a breeze! She has been amazing with her knowledge and recommendations with both our Disneyland Paris and cruise holidays. Rachel has been very attentive and always happy to answer any questions, no matter how big or small! I would highly recommend and will be keeping in mind for any future holiday bookings. Thank you Rachel

Rachel is amazing! Really adds the personal touch and always makes our holiday super special. Would not go anywhere else for our family

Great service and a pleasure to deal with Rachel. She has really worked hard to sort out a very complicated itinerary which involves nine flights and a number of hotels in Singapore, Australia and New Zealand often late at night or at the weekend. So far Rachel has proved to be probably the best travel agent I have ever used and I travel extensively around the World for both business and pleasure. I will be recommending Rachel Wilcox of Travel Counsellors to my friends, family and business contacts and of course using Rachel in the future.

Rachel was very helpful to us, from start to finished kept us in the loop of what she had found, and where we were with the booking. Very pleasant to speak to as well :) Thank you so much for all your help :)

Rachel has booked our honeymoon to Mexico in 2017 which was amazing, she was always there when we needed her, shes booked all our excursions for us and checked us in at the airport so we didn't have to worry. She also booked us our holiday to the Dominican this year which yet again was amazing. She arranged with the hotel to get our room decorated for our first anniversary which was such a special touch. We have booked Cuba for 2019 with Rachel and cant wait as I know it will be yet again another great holiday where we can make our special family memories. I would highly recommend Rachel to anyone who is thinking of booking a holiday as she is just the best. Thank you.

Rachel is absolutely brilliant at what she does. We would never book a holiday anywhere else she really is so helpful, patient and knows her job inside out

Rachel did everything she could to find us a holiday in Madeira,as we wanted, 8 double rooms single occupancy, flying from various airports she worked beyond the power of duty. and she is also a very nice person

Absolutely fantastic service from Rachel. I have no hesitation in recommending Rachel and Travel Counsellors to family and friends and I will be booking all my holidays with Rachel in the future.

I have already been recommending Rachel to friends and family, she has been amazing and has made it all so easy for us with it also being our first holiday. Can't recommend her enough, thank you Rachel!

Rang Rachel to assist me with booking a special trip for a surprise for my Dad's 60th Birthday. He's always wanted to see the Northern Lights but I had no clue where to start. Rachel helped me source the best flights, hotel and excursions all at really good value. It was stress free, and because it is a special occasion I am more confident having booked with Rachel than if I'd have attempted to do it myself. She was available anytime for me to contact (and with working full time and a toddler that was so convenient)! She answered all my queries, and I couldn't have asked for better service. Will definitely book with her again! In a world of online and choosing / booking holidays just from pictures it was really lovely to speak to someone with knowledge of the area who can offer 1st hand advice and suggestions.

Loved the personal touch and a holiday tailored to suit us at a price to suit our budget. I also liked the advice given if needed.

Excellent service , met our requirements. Well done would recommend to everyone.

Great communication! Rachel couldn't have been anymore helpful. She went through lots of different options to ensure we booked the right package for our honeymoon..... She has the patience of a saint!

Rachael was very very helpful. Answered all our questions promptly. Would definitely use again.

Rachel has been brilliant during the booking of my honey moon always been there to help and answer any questions I've had. Definitely recommend her to family and friends.

I found Rachel to be extremely friendly, she listened to what we wanted from our holiday and found us what we wanted but also found us a couple of other options as well in case they were of interest which I thought was great as it meant we had a wider choice. Calls were also made on days that Rachel said that she would call, all in all a smooth experience. Thank you - Rachel.