Rachel Wilcox

My expertise

Australia
New Zealand
South Africa
Kenya
Cyprus
Turkey

I'm based in

Dudley

Available for new enquiries

It's Nice To Meet You

Hi, my name is Rachel, thank you for visiting my webpage - I look forward to helping you with your dream holiday.

As an experienced travel consultant, I know how important it is to provide a personalised service and ensure that I go the extra mile to not only meet your needs but go beyond all expectations!

I currently live in Dudley having moved to the area in December 2014. I am originally from Halesowen and previously lived in Netherton for 8 years. I am happily married and have three beautiful girls so family life is very active to say the least!

Before becoming a Travel Counsellor in 2015, I was a travel agent for a main high street travel agency for over 14 years. Starting as a modern apprentice at 16 years old, (I always knew I wanted to work in travel) I then became a travel consultant after completing NVQ levels 2 & 3 in travel services before eventually completing my management training. In the time I have been in the travel industry, I have also completed different training courses to ensure my knowledge remains in first class and, unsurprisingly, I have travelled all over the world either on my own, with work or with my family.

I regularly get asked: "What is your favourite destination?". There are so many and for so many different reasons. I love helping people plan their perfect wedding as I got married in Nissi Bay in Cyprus, so I do have a soft spot for this beautiful island and its luxurious hotels and amazing sights. My most adventurous trip though has to be when I planned an exciting and, at times, breath-taking world tour which covered parts of Asia, Australia, New Zealand and America. I have also been lucky enough to cruise down the Nile in Egypt, meet the big five on safari in Kenya, as well as take in popular destinations in Canada, the Caribbean, Dubai, Hong Kong, an throughout the Mediterranean. I have a great fondness for city breaks with my husband and girls having visited, amongst others, Dublin, Barcelona, Rome, Bruges, Lapland, as well as getting engaged under the Jet d’Eau in Geneva, one of my personal favourites Rome!
I regularly do exclusive group led tours with myself as your guide, So far I have taken groups to Finland and Italy with many more to come.

Being a Travel Counsellor allows me to make it more personal for my customers and being available at convenient times for them, offering them a service that not just anybody can. It makes booking a holiday an exciting job, not a time consuming inconvenience.

I would be delighted to hear from you and help to make your dreams become reality.

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What my customers say

Rachel found exactly what I wanted and gave me really quick replies on any questions or queries I had! She wasn’t pushy at all, and felt completely at ease booking with her, knowing I would be in good hands. Will I be booking my future hols with her? Absolutely!!

Joanne Baynham

Oldbury

Rachel even responded same day when she was out of the country herself

Janet Bryan

Netherton

Always been delighted with all the help, advice and support making sure we have the best holiday experience “Thank You”

Shane Goodwin

Yorkshire

Rachel has always been very helpful Always willing to listen and discuss options Always puts together a well planned holiday at a very good price

Karen Potter

Sedgley

Rachel is always helpful and gets back to you straight away. She's always on hand to answer any questions. Highly recommend Rachel!

Tracey Downing

Wolverhampton

Patient, detailed, professional, knowledgeable, efficient. All good points for booking trips etc. A couple of first class upgrades wouldn’t go amiss!

Peter Hamilton-Bruce

Kent

Rachel always fills the short breaks with lots of guided tours, activities etc, you certainly see and do so much. Rachel always looks after her group well and nothing is too much trouble.

Irene Lyness

Halesowen

Rachel has been our holiday rep since she dealt with our grandsons wedding, she’s fantastic and tries to get us everything we ask for

John Howells

Bilston

Lovely lady very helpful, happy with the service she provided

Donna Reid

Wolverhampton

Rachel is very professional and would do anything to help us get the holiday that we wish..a very good ambassador for your company. This is not the first time we have used your company, and not the last, and that is down to Rachel’s hard work and wonderful personality, although we have never met, talking to her is a pleasure.

Christine Walker

Shipley

Very helpful and a lovely welcoming nature

Melissa-Jane Denby

Reading

Helpful , pleasant, felt confident she knew what i wanted

Susan Hopper

Dudley

Our Travel Advisor Rachel Wilcox has been professional and helpful throughout. We shall be definitely contacting her again after our planned trip to Thailand in November. We were supposed to be going to Sri Lanka but after the problems there she cancelled everything and rearranged our new adventure. with no hassles.

Stephen Hughes

Loughborough

Quick prompt service, holiday booked within the hour.

Michelle Lowe

Oldbury

Excellent help changed our minds 3 x with our big touring holiday and rach come back the next day with exactly what we wanted. Thank you for all your hard work Rach.

Kirsty Mitchinson

Dudley

Rachel not only sorts the holiday you have requested, but also gives other interesting options for you to consider.

Ian Wilcox

Oldbury

Excellent service it’s like a personal shopper for all your holiday requirements! Xx

Laura Murphy

Dudley

Will definitely use Rachel again and have told family and friends about her too Xx

Rebecca Poole

Cradley heath

Dealt with my requests very promptly and provided excellent service

Satraj Suman

Wolverhampton

Rachel took everything we mentioned and put it all together in our dream package thank you

Susan Sidaway

Stourbridge

Rachel has been amazing with a not very easy booking co ordinating different families. Thank you so much Rachel :)

Joanne Parsons

Cradley Heath

Friendly, professional and nothing is too much bother with great holiday help when it was needed most!

Simon Pearce

Dudley

Rachel has always been fantastic, sincere and honest. Her knowledge is exceptional and I now completely rely upon Rachel recommending and organising our holidays. Highly recommended.

Ravinder Thind

Birmingham

I have booked two holidays now with Rachel and both times have been a breeze! She has been amazing with her knowledge and recommendations with both our Disneyland Paris and cruise holidays. Rachel has been very attentive and always happy to answer any questions, no matter how big or small! I would highly recommend and will be keeping in mind for any future holiday bookings. Thank you Rachel

Sharon Lowe

Dudley

Rachel is amazing! Really adds the personal touch and always makes our holiday super special. Would not go anywhere else for our family

Louise Taylor

Warrington

Great service and a pleasure to deal with Rachel. She has really worked hard to sort out a very complicated itinerary which involves nine flights and a number of hotels in Singapore, Australia and New Zealand often late at night or at the weekend. So far Rachel has proved to be probably the best travel agent I have ever used and I travel extensively around the World for both business and pleasure. I will be recommending Rachel Wilcox of Travel Counsellors to my friends, family and business contacts and of course using Rachel in the future.

Geoff Cox

Oldbury

Rachel was very helpful to us, from start to finished kept us in the loop of what she had found, and where we were with the booking. Very pleasant to speak to as well :) Thank you so much for all your help :)

Pennie Turner

Halesowen

Rachel has booked our honeymoon to Mexico in 2017 which was amazing, she was always there when we needed her, shes booked all our excursions for us and checked us in at the airport so we didn't have to worry. She also booked us our holiday to the Dominican this year which yet again was amazing. She arranged with the hotel to get our room decorated for our first anniversary which was such a special touch. We have booked Cuba for 2019 with Rachel and cant wait as I know it will be yet again another great holiday where we can make our special family memories. I would highly recommend Rachel to anyone who is thinking of booking a holiday as she is just the best. Thank you.

EMMA KETTLE

HALESOWEN

Rachel is absolutely brilliant at what she does. We would never book a holiday anywhere else she really is so helpful, patient and knows her job inside out

Laura Lowe

Dudley

Rachel did everything she could to find us a holiday in Madeira,as we wanted, 8 double rooms single occupancy, flying from various airports she worked beyond the power of duty. and she is also a very nice person

Christine Walker

Huddersfield

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01384 469 780

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