Sent by Gordon .
Berwick-upon-Tweed 11/09/2025
Donna sorted a great holiday for us this year and we have got her to arrange next year also as we were so pleased
Based In Buckinghamshire
Donna Richmond
Available for new enquiries
It's Nice To Meet You
Hi, I’m Donna - welcome, and thank you for being here.
I’m an experienced travel expert with a genuine passion for creating beautifully tailored holidays that feel effortless from start to finish. Originally from London and now based in Buckinghamshire, travel has long been at the heart of my life, and over the years I’ve built extensive knowledge across a wide range of destinations, styles and experiences.
As an Independent Travel Counsellor, I offer a highly personal, one-to-one service supported by award-winning technology and the collective expertise of a global community of over 2,000 travel specialists. This means you benefit from both my individual care and insider access, alongside complete peace of mind - all holidays are ATOL protected where applicable and 100% financially protected through the Travel Counsellors Trust. In addition, 24-hour support is available while you are travelling, so you are never on your own, wherever you are in the world.
I specialise in tailor-made travel - from luxury escapes and family holidays to city breaks, cruises, honeymoons, ski trips and once-in-a-lifetime adventures. With particular expertise across Europe, Asia and the Indian Ocean, I take pride in matching each trip perfectly to my clients’ needs, tastes and budgets. And if I don’t personally know a destination in depth, I have trusted access to a global community of travel experts who help me build your dream trip with confidence and care.
Your holiday is just as important to me as if it were my own. I handle every detail with care, transparency and attention, so you can enjoy the excitement of planning without the stress.
If you’re looking for a friendly, professional and expert-led approach to travel planning, I’d love to help. You can get in touch by phone or message, and I’ll always do my best to respond as quickly as possible.
Warm regards
Donna x
My customer stories
Sent by Rachel .
Buckinghamshire 06/08/2025
Donna was recommended to us through a client of mine and we have just successfully booked our honeymoon for next year! From start to finish the process was stress free, straightforward and Donna went completely above and beyond to ensure all of our criteria was met. No request was too big and she was always at the end of the phone and really prompt at responding to messages and sending over quotes. We were so impressed with Donna’s service that we have her on the case to source another trip for us, as well as passing on her details to other family members. We’d highly recommend booking your trip with Donna, you won’t be disappointed!
Sent by Jeanine .
Kent 05/08/2025
Thanks to Donna for booking an amazing trip to Gambia, you went above and beyond to get the package we wanted, a completely stress free way to book a holiday! We can’t wait to get away and enjoy it! x
Sent by Valerie W
Maidenhead 05/08/2025
Dear Donna,
You got it 100% spot on!
We've had the best hols.
Thank you from us all for making it great!!!!
Loadsa love xxx
Sent by Matt .
Buckinghamshire 05/08/2025
Amazing service from Donna. Will sure be using her again for that travel councillors special touch.
Sent by Carolyn H
Buckinghamshire 05/08/2025
Amazing service, fully informed during searching and booking process. Made the whole experience very easy!
Sent by Emma H
Hertfordshire 19/05/2025
10 out of 10.
Because you’re amazing - thank you
Sent by Kira I
Dunstable 19/05/2025
We would highly recommend Donna, she’s incredibly friendly and patient. We were rather picky and had a tight criteria but Donna stuck with us and has booked us the perfect honeymoon! Thank you Donna x
Sent by Trevor L
Northallerton 19/05/2025
Donna was so nice and helpful. Nothing was too much trouble for her and she found exactly what we wanted after several iterations by us.
Sent by Claire M
Silverstone 19/05/2025
I will definitely recommend Donna Richmond to anyone I know who is considering booking a holiday. I have received an excellent service from Donna who has been more than helpful & has made everything very easy for me throughout the holiday booking process
Sent by Emma N
Leighton Buzzard 19/05/2025
Donna Richmond has been amazing, we needed to change the booking date, which Donna did with no quibble and rearranged for us.
Sent by Yvonne B
Berwick-upon-Tweed 26/02/2025
We have just returned from a wonderful 2 week holiday in Mauritius organised by Donna. The level of contact from Donna regarding every aspect was first rate and the entire holiday went as smoothly as it possibly could, including Donna checking us in with the airline. I would not hesitate to use Donna for my future holidays.
Thank you, once again Donna, for organising our fabulous holiday. We greatly appreciated all your effort and personal touches, from the Christmas chocolates to the welcome letter in our villa. Everything went without a hitch and the luxury started upon pickup from our door. Everything about the choice of hotel and airline was wonderful and we returned home feeling totally rested and full of sun. We are seriously thinking about returning next year.
Sent by Joao D
Maidenhead 10/02/2025
Donna provided a thorough and professional service for our trip to Poland. Outstanding communication throughout the process when answering and responding to our interests. Thank you Donna.
Sent by Cassie S
Maidenhead 10/02/2025
Donna did an amazing job booking our family summer holiday. She quickly prepared several options and managed to get us an upgraded room in our chosen hotel within budget. She is a pleasure to work with and I will be in contact soon with our next holiday requirements!!
Sent by Carly F
Maidenhead 27/01/2025
Great service! Fast, very helpful & knowledgeable travel counsellor that made our booking very easy.
Sent by Emma H
London 10/01/2025
Donna is amazing. Nothing was too much trouble, she found us a range of holidays suitable for the family (with two smalls in tow). Once we decided the best option for us she booked flights, car hire, provided loads of local information and even offered to arrange local trips. We are so excited for our upcoming holiday. Thank you so much
Sent by Emma N
Leighton Buzzard 08/01/2025
Donna was absolutely amazing throughout the entire holiday planning process. She truly listened to every single detail of our dream vacation, from our must-haves to our absolute must-nots.
What impressed me most was how she went the extra mile to tailor unique trips and experiences throughout our holiday, making it truly unforgettable.
Booking this vacation was the easiest and most stress-free experience I've ever had. Donna's expertise and attention to detail took all the pressure off my shoulders.
Thank you, Donna, for creating such a wonderful holiday!
Sent by Valerie W
Berkshire 08/01/2025
We are over the moon with the holiday Donna organised for us. We wanted something special that ticked all the boxes for me, my husband and our 19 year old to kick off the summer and Donna put together the perfect package. Brilliant, speedy communication, superb travel expertise and an eye for detail. Thanks Donna - we can't wait!
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
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Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: