Joanne Hay
I'm based in
Yarm
It's Nice To Meet You
Hello, thank you so much for visiting my page. My name is Joanne and I live in Yarm, North Yorkshire with my husband and two children.
I started working in travel 24 years ago where I worked for a major airline before joining a well-known travel agent and working my way up to a Branch Manager of my own store. Leaving the high street to then start our Arabian adventure in Dubai.
My family and I experienced the United Arab Emirates for nearly a decade and loved every minute of this wonderful country. I am now equipped to share my vast knowledge of this fascinating destination along with many more we were able to experience during our time there.
My passion has always been travelling and being able to give my clients a truly unique and personal service.
Working from home allows me to give you all the time you would possibly need. I can go that extra mile for you. I will be the person you speak to on the other end of the phone, taking away the stress, the headaches and the hassle.
That is why I am so excited to be able to say that am working in my dream job as I operate my own business as part of Travel Counsellors.
With Travel Counsellors we will be there for you every step of the way to make sure you are looked after. We are an independent travel company with numerous awards including the Queen’s award for enterprise. As one of the 220 organisations nationally to be recognised with this prestigious award. We have also been given 5* excellent rating with Trust Pilot. We are striving to be the world’s most caring travel company.
In these uncertain times, as the world is opening back up everyone is feeling apprehensive, nervous, and needing reassurance. Allow myself to be your own personal travel counsellor and I can help you find your own perfect trip. Whether it is a beach or winter sun holiday, a luxury cruise, a city break or even a multi-centre fly drive, or even just a short break away to recharge your batteries, I can piece it altogether for you and make it as seamless as possible.
I offer a friendly and professional service. Call me from the comfort of your home or business to discuss your requirements.
If it’s a once in a lifetime adventure or a well-earned break, I truly believe every trip should be special, I look forward to hearing from you soon.
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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