I love what I do!
It makes everything I do worthwhile and I feel privileged to have the opportunity to help make fabulous holiday memories for my customers. I would like to share a few of them here.
A few months ago I helped David and his wife Betsy with their holiday to Valencia in Spain. It was the first time travelling abroad on a plane for their two boys who were both excited and a bit anxious.
“We are very busy professionals with two young boys who were in need of a holiday. The children hadn't been abroad on a plane before and our eldest suffers from anxiety issues. We knew that he would experience a mixture of excitement and nervousness at the thought of a first holiday abroad. We weren't sure what to do for the best to meet the whole family's needs from a holiday while being mindful of our eldest's likely anxiety. We weren't even sure where to go. We spoke with Karen Moore at Travel Counsellors for advice and she was superb.
Karen listened to us about the interests of the whole family and the concerns that we had about our son's anxiety. Karen identified a number of suitable locations and travel options for us initially and when we had picked what we thought was the best for us she gave us more detailed options on accommodation and dates that were available there. She gave us hints and tips on what to do when we were there and made all the arrangements with the hotel so we didn't have to worry about it. It left us free to focus on our children and making sure that their first experience on a plane was great, which it was.
Thank you Karen for all your hard work helping us to relax for our precious family time on our holiday in Valencia”.
DAVID AND BETSY DARLINGTON
Another customer, Richard Silk, recently gave me this testimonial:
“Me and my wife recently decided to take a somewhat short notice holiday over the summer. With us both being very at the moment (and not having a definite location in mind), we thought it would be a great idea to speak with Karen about how she might help us explore options.
With a young baby in our life now, our needs have changed with things like flight times and hotel amenities becoming important decision factors.
Karen has been fantastic in helping us identify a great choice for our much needed get away that ticks all our boxes. Plus, she’s taken care of all the boring stuff. I can honestly say it’s been one of the easiest holiday booking experiences I’ve ever had. I can definitely recommend Travel Counsellors to anyone looking for hassle free travel advice and I wouldn’t hesitate in referring Karen to my wider network”.
RICHARD SILK, MANAGING DIRECTOR, USERISM
And I received this lovely testimonial from another customer and business colleague, Erno Horvath:
“I always booked my holidays myself. Some went well, but sometimes there were surprises. I didn’t even know about Travel Counsellors before Karen joined our chapter, so I was curious. We met and discussed our preferences; we had some red lines, like a 6.00am take-off, and we also had some preferences, like not spending five hours visiting 15 hotels on a tiny island just to get from the airport to our hotel.
In a few days, Karen sent us three options. We narrowed it down to one and discussed further options similar to that one.
We picked a hotel in Alcudia on the Balearic Island. It was all-inclusive, with lots of pools, and a hydro park 50 metres away. It was love at first sight; we booked it straight away and only needed to wait around 180 days…and so, we waited and waited and waited.
In the meantime, Karen sent me the plane tickets and a bunch of information. However, all I cared about was the day counter: 5..4..3..2..1..GO.
Everything went smoothly until we got to the airport and needed to find our private transfer. There was no chauffeur waiting for us the huge ‘HORVATH’ sign. How could that be?
So, I panicked and started to search for clues…guess what, everything was there, in the bunch of documents Karen had sent me. There were specific instructions on what I should do and when.
If you book a holiday with Karen, there are only two things that she can’t do for you: pack your luggage and read the instructions on what you need to do…everything else is sorted!”
ERNO HORVATH, FOUNDER AT OPTIMUM CLICK LTD
I’m part of a business group in Manchester who meet every week and we encourage each other to give a testimonial when a fellow member has done a brilliant job. It’s a great way to recognise the expertise and service that has been delivered, whatever the business sector, as these photos show. I’m very grateful to David, Richard and Erno (as well as my other customers) for trusting me with their holiday plans.
I ask for feedback and comments from all my customers as part of the booking process. You can read some of these on my website.
Do you have an idea for a holiday but don’t really know where to start? Or perhaps you are a busy professional who would like to ‘outsource’ the research, planning and booking to someone else? Or maybe you’re looking for advice and suggestions? I can help with any (and all) of these. Please get in touch.