Will I get cheap holidays?

Kate Rouse on 01 August 2022
Will I get cheap holidays? That's often a question I hear. And the real answer is no! HOWEVER, you will receive far more value from me, and especially as I have a business within the Travel Counsellors family. Why? Well, let me tell you about my week on social media. I belong to probably over 150 groups for the trade. Groups from cruise companies, tour operators and the like. There are thousands of travel agents out there.

But, the feeds are full of really stupid questions. Questions that would be funny if they weren't about real people with real issues; "my clients are stuck in Corfu, what should I do?" "My clients passport is out of date, can you help me get them to Spain?" And my favourite this week from an AGENT.....TO A TOUR OPERATOR.... "can you give me the telephone number of the hotel my clients are staying in?" (Google anyone? Accommodation voucher? Did they have one? My mind starts to reel.....)

So why am I different? Firstly because I care, deeply. But then.......Because I have a head office. I am not an agent just accessing wholesale rates, nope, I have a proper HUGE head office. In Manchester our team of 200 plus people are all working with me to make sure your holiday is the best. 200 plus people who negotiate great rates, pay people on time to ensure that we get great service, 200 plus people that are there if it goes wrong (cancelled flights anyone?), 200 plus people who give me a great booking system that lets me know if your passport has an issue, keeps me updated on all the info that I need and generally keeps me organised and 200 plus people who combine with nearly 2000 travel counsellors who have HUGE buying power. We are big, but personal, we are professional, but friendly and we can kick a** when it counts. Its needed sometimes.

So if you want to book a holiday, who would you rather was on your team? This picture arrived today from a very stressed family who made it to Rhodes. No dramas at the airport, no dramas on arrival and even a late night snack in the room for them on late arrival. Why? Because we are Travel Counsellors. We care, I phoned the hotel on Monday to make sure everything was in order, we make it personal with the hotel to ensure they make it personal with the guests. And that's not just me, that's just Travel Counsellors.

Just saying.... and yes its a blatant sales pitch to decide who you want on your team for your holiday.

#trustedtravelagent #passionfortravel #allthingstravel #luxurytravelwithkate #travelcounsellors