Kerry Cansdale

My expertise

Australia
Families
Solo Travellers
United States
Beach
Ocean Cruise
Adults-only

I'm based in

Stock

Available for new enquiries

It's Nice To Meet You

Hello there and thank you for visiting my web page.

I have been in the travel industry for 39 years now. I started straight from school as a trainee and worked my way up to a Branch Manager of a high-street travel agency. After a few years, I moved to Head Office into a Business Development role where I was responsible for training travel agents all over the UK, this included worldwide destination training and cruising. I also led many trips abroad visiting new destinations and hotels (it was a hard job but someone had to do it!)

I left the travel business for a short time to help with my family business but soon missed the travel bug, and before joining Travel Counsellors I worked as a Cruise Specialist selling many different cruises all over the world. I've been lucky enough to of sailed on over 100 cruises with many different cruise lines and I am often recommended to first time cruisers as for me its imperative that you sail on the right ship! I love cruising but I also love all aspects of Travel and my many years of personal travel around the world and excellent knowledge means I can find the perfect holiday for you, whether it be a Cruise, beach holiday, city break, touring holiday or even just flights.

I live in Essex and the special “boy” in my life is my West Highland Terrier called Gizmo, he’s now 15 years old and my absolute world.

I’ve been very lucky to of travelled to many different places all over the world, my favourite destinations are Australia, America, The Caribbean, Costa Rica, Greece, Turkey, Mexico, Sri Lanka, Spain and Vietnam. When I travel, I like to go behind the touristy scene and see what makes the people and the towns tick, I love to go off the beaten track and explore. My favourite saying is, “I haven’t been to everywhere yet, but it’s on my list”.

I joined Travel Counsellors because I really believe in personal service, I have always excelled in customer service, I remember the “old days” when nothing was too much trouble and it was just the norm to go above and beyond for a customer and that’s what I will do for you here at Travel Counsellors. I have been with Travel Counsellors for 10 years this year and the majority of my business now comes from repeat clients and referrals, you can read some of my clients comments on my service below, I am certainly very proud to provide exceptional customer service and making my clients dreams come true. Along the way I have won some awards such as "Most Helpful Travel Counsellor" "Cruise Star Mentor of the Year" and recently I have been appointed as a Travel Counsellor Lead Cruise Ambassador.

I am available pretty much 24/7 and contactable by email, telephone, I can help with any aspect of your holiday to any destination in the world, including flights, hotels, cruises, excursions, tours, ski holidays, weddings and honeymoons, city stays, UK breaks, beach holidays and much more, and because of my wealth of knowledge and experience I will always make sure your holiday is the holiday you have dreamed of.

Please do give me a call or email me, you won’t be disappointed!

I look forward to hearing from you

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Explore my guides and blogs

Scarlet Lady - PART THREE

Scarlet Lady - PART THREE

PART THREE - Covering the App and my Top Tips for sailing with Virgin Voyages Dont forget to check out Part One and Part Two for more information about the ship Another thing that is different is pretty much everything is done through an app once on board, now I am a technophobe and this part did worry me before I got on, however even someone like me found it really easy and just so convenien

13 Feb 2022 6   min read

Scarlet Lady - PART ONE

Scarlet Lady - PART ONE

PART ONE - BOARDING, CABIN AND RESTUARANTS I have just returned from a back-to-back cruise on Virgin Voyages Scarlet Lady out in the Caribbean In truth I am finding it hard to condense down 216 hours of what is quite possibly the best holiday I have ever had but I will do my best, I am going to try and highlight everything I experienced but honestly there is so much more I could share – if you

13 Feb 2022 6   min read

Scarlet Lady - PART TWO

Scarlet Lady - PART TWO

Here is the 2nd part of my blog from my cruise on Scarlet Lady with Virgin Voyages (if you missed it there is a PART ONE which covers boarding, cabin and restaurant's) There is one more after this - PART THREE in which I will share my top tips for sailing with Virgin Voyages There are some shops on board, including Duty Free and a Virgin Voyages Store (great for some last minute gifts or take

13 Feb 2022 6   min read

Scarlet Lady - Virgin's Brand New Cruise Ship

Scarlet Lady - Virgin's Brand New Cruise Ship

I recently travelled down to a very wet and windy Dover to experience Virgin's brand new Cruise Ship - The Scarlet Lady. Firstly - please bear in mind I was only on her for a few hours, it was in Dover (not the Caribbean where she will be based - hence some dreary pictures) and also this ship was built to be different. 100% this ship will not appeal to everyone, it wasn't designed to, neither do

24 Feb 2020 7   min read

MSC BELLISSIMA

MSC BELLISSIMA

I am sure you have all heard of the newest ship in town the MSC Bellissima also known as the Beauty At Sea. Well I was lucky enough to spend just under 24 hours on this beauty recently, my first ever visit to an MSC ship and what a visit it was but before I tell you all about the ship here's a few facts and figures about her: 19 Decks in Total Able to hold 5686 passengers 4 Pools 10 Resta

07 Mar 2019 6   min read

Cruise Jargon - Made Simple

Cruise Jargon - Made Simple

Hi Everyone Captain Kerry Here! It can be very confusing when reading cruise brochures or even when you are on board your cruise to hear lots of strange words. Some of you may have some "nautical" experience but for those who don't, here is an A - Z list of some of the words you might hear and what they actually mean. Enjoy! Aft - The back of the ship. Atrium - The central passenger

14 Jan 2019 4   min read

Are you getting married soon?

Are you getting married soon?

Getting married? Huge congratulations, Now the fun can really start, or stress some people might say! Weddings can be challenging to plan. From picking the perfect venue, more importantly the perfect dress! to what to say in the speeches and the some say the hardest part, the seating plan. Traditionally, the happy couple would ask their families and friends to buy them items for their new home,

26 Sept 2018 2   min read

Cruising The Med

Cruising The Med

I recently took a cruise around the Mediterranean on Royal Caribbean's Navigator of The Seas. This was my third cruise on Navigator and even though the ship is going in for refurbishment later this year, she still looked beautiful to me. We sailed from Southampton and for the first time I stayed overnight in Southampton pre-cruise. I don't normally do this as its only about two hours away from

26 Sept 2018 3   min read

What Cruise to Choose?

What Cruise to Choose?

You may be thinking of taking a cruise for the first time or indeed be an experienced cruiser that is thinking about trying another line, hopefully the below guide will give you a small insight as to what each cruise line has to offer and of course you can always call me for more advice. P&O CRUISES P&O cruises have 7 ships in their fleet: the newest being their flagship Britannia. They are

13 Sept 2017 6   min read

Stunning Sidari in Corfu

Stunning Sidari in Corfu

I’ve always loved the Greek Islands, there’s something about the people, the atmosphere and the food that really makes me feel that I am on holiday. I’ve been to quite a few of the Island’s and many years ago my hairdresser told me I would love Sidari in Corfu, I’d been to Kavos (in my much younger days I hasten to add) but I had never ventured to the North of the Island. This summer I had

08 Sept 2017 5   min read

My Suite Experience on The Celebrity Eclipse

My Suite Experience on The Celebrity Eclipse

As you know I do love a cruise or two and I have often walked past Suite Cabins on disembarkation day and had a sneaky peek inside, and I could only ever dream of staying in such a luxurious cabin. Well, just recently this dream came true for me. I was lucky enough to stay in The Royal Suite on board Celebrity Eclipse for a 2 night mini cruise and WOW - it was just amazing! Whilst I apprecia

01 Jul 2017 6   min read

Harmony of The Seas - The World's Biggest Cruise Ship

Harmony of The Seas - The World's Biggest Cruise Ship

For those of you that know me - you will know that I love a cheeky cruise, so when I heard that the World's Largest Cruise Ship was coming to Southampton I had to make sure I was on board! I have been lucky enough to of taken over 30 cruises on many different cruise lines but my favourite cruise line is Royal Caribbean, I love that there is so much to do and some of them are things you would ne

01 Jul 2017 6   min read

My Magical Day on the Disney Magic Cruise Ship

My Magical Day on the Disney Magic Cruise Ship

This week I was lucky enough to be invited to visit the Disney Magic Cruise Ship, being a bit of a Disney Diva myself I love all things Disney but had never been on board one of their 4 cruise ships before so I was really keen to see what it was like. My initial thoughts were that it would be like walking into The Magic Kingdom, with all things Disney everywhere and very much "in your face" bu

01 Jul 2017 6   min read

What my customers say

Kerry is an amazing agent , used her for many years, nothing is ever too much trouble and always strives to find the best deal for us, always open and honest , even if it means we have found a better deal she will always try to match or beat , she's an absolute star

Graeme Buckle

Maldon

Kerry is fantastic always at the end of the phone to help us wouldn’t book with anyone else .

Lindsay Ormandy

Liverpool

Thank you again Kerry for your excellent service we really appreciate what you do for us Cheers x

Paul Hitchings

Port Talbot

We have been customers of Kerry Cansdale for many, many years, and I can not recommend her highly enough. She is extremely efficient, knowledgeable, reliable and courteous. She always returns calls promptly, goes the extra mile and has a vast knowledge of the holiday industry. She gives us confidence and we would never dream of booking our holiday with anyone else.

Kathryn Bridgeman

Cardiff

Kerry Cansdale has been my Travel Counsellor for many years and I always book with her for my holidays. Her wealth of knowledge, patience and drive to get you the best deal always delivers! She is always happy to share any handy tips to make your holiday as memorable and fun as possible. Thank you Kerry

Denise Wade

Upminster

We booked our first ever cruise through one of Travel Counsellors' reps - Kerry Cansdale and she has been brilliant. Right from the very first interaction through to the sail day, she ensured we had everything sorted, kept in touch, provided advised and recommendation, all to make sure we have a fab cruise! Absolute gem of advisor! Kerry demonstrated her knowledge of the Virgin Voyages, shared her experience when she travelled with them, advised on what package to book, walked us through the entire booking and even provided a handy guide with all the key info. Superb service! Thank you a million!

Tomasz Dyl

Southampton

Would thoroughly recommend Kerry Cansdale. She goes above & beyond for you. Makes it perfect every time. Thank you 😊

Karen Sharman

Billericay

Kerry Cansdale is my absolute go to when booking my holidays. Always willing to help find the best holiday for my requirements and every detail is thought of and covered. I won't be using anyone else.

William Wade

Romford

Kerry Cansdale is my absolute go to when booking my holidays. Always willing to help find the best holiday for my requirements and every detail is thought of and covered. I won't be using anyone else.

William Wade

Romford

Kerry goes above and beyond for her customers bookings

Helen Charlwood

Maldon, Essex

Always provides excellent service and always meets our brief and finds us the best places. Everyone needs Kerry in their life!

Tracy Kirby

Coventry

Was unsure about using independent travel agents but Kerry has been so thorough and helpful I would definitely use her again 👍🏼 10

Sandra Wilson

Hockley, Essex

Kerry always gives the best service, she takes time to fully understand what you want and need and will always advise to get you the best deal. Wouldn't go anywhere else

Sharon Wright

Manchester

Kerry is amazing, very through and professional and extremely friendly. I have already recommended her and will continue to do so.

Sam Crane

Billericay

Very helpful , very knowledgeable, very nice to talk to.😎👍

Peter Lovney

Upminster

Thank you as ever for looking after us!

Helen Rushforth

Southampton

Kerry has been phenomenal as usual! We use her as a college for our student trips for our travel learners. She tirelessly works hard on difficult itineraries', tight budgets and we are a difficult customer! We are so appreciative of how hard she works for us and would highly recommend her services!

Anna Jones

Birmingham

Kerry is ALWAYS brilliant.

Dawn Broughton

Runwell

Wow, Kerry is AMAZING. She always goes above and beyond. I would never book a holiday without her!

Paula Donaldson

Banbury

Always a pleasure to have Kerry Cansdale organise our trips.

Lesley Pervez

Stock

Excellent as always

Karen Last

Loughton

We have been customers of Kerry for many many years. We would never dream of booking with anyone else because we don’t think we would ever get the same service which is always tailored to our individual needs. Kerry is knowledgeable, helpful and a pleasure to work with. She is always courteous, and always always rings back when she says she will. I cannot recommend her highly enough

Kathryn Bridgeman

Cardiff

Have really appreciated all Kerry’s hard work in finding our perfect holiday she has so much time and patience and quick to get back to us when asking questions. Well done Kerry .

Sandra Hickson

Rayleigh

Great service. Really listened to what we needed and has been very flexible to help us find the right options for us.

Rachel Wright

Durham

Amazing, friendly and professional service. Every need and requirement covered professionally and fully explained, this is the third time booking through Travel Counsellors and will continue using the services they provide for all holiday requirements in the future.

David Darken

Okehampton, Devon

I always use Kerry for my travel bookings, she is prompt, efficient and a wealth of knowledge. Always happy to help and goes above and beyond !

Denise Wade

Upminster Essex

Kerry was very helpful, super friendly and knowledgeable about our cruise and as first timers it was invaluable, she went above and beyond - we will definitely use again!!

Nicola Munday

Derbyshire

Kerry is always extremely helpful in planning a perfect holiday for us. She leaves nothing to chance and always give us her personal touch.

John Davies

Bristol

Kerry is always making herself available with helpful suggestions and practical advice. I am very happy to recommend Kerry.

Benthe Stokvis

Orpington

Kerry is the best, so helpful and I always feel like she's tried to find the best deal for us.

Ashton Angell McEvilly

Kent

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01277 840262

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