Based In Northumberland

Rachel Shayler

Available for new enquiries

It's Nice To Meet You

Hello and welcome, my name is Rachel and I love nothing more than making your travel dreams come true. I live in rural Northumberland with my young family and our chocolate labrador. Always happy to chat travel…over the phone or we can have a cuppa.

I got the travel bug from a young age and have worked as an agent and also overseas. I have travelled extensively, including New York, Mauritius, Costa Rica, Sri Lanka, Europe and ski but if I was pinned down to one or two favourites there is something very special about the Indian Ocean and Italy.

Travel Counsellors is unique. We’re all about putting our customer at the heart of everything. I take care of every detail so you get to enjoy every moment. Dietary requirements, additional needs, mobility issues, a special anniversary, a bucket list experience. I’m here to take care of it all through the booking stage and during your holiday too.

I now see travel through the lens of family life and would love to help you make incredible memories with your children. But I am passionate about making travel accessible for everyone, whatever your age and interests. If there’s somewhere you’ve dreamed of going let’s make that happen. Life is too short. Be bold, be adventurous, try something new. I will be there in the wings to make it happen for you.

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My customer stories

Sent by Adam Savage

Rachel was great and made booking our ski trip hassle free and easy. We hate getting stuck in a loop of seeing a deal then by the time you add it all on its tripled in price. Rachel came back to us with two options and we picked the one that suited us best. We will use her again !!

Sent by Andrew Stevenson

Rachel was a pleasure to deal with and incredibly efficient in booking my hotel for a work trip. She took time to understand my needs and preferences to ensure that everything met my expectations. As it happens, the hotel I stayed at exceeded every expectation I had. The service from the hotel was impeccable and it was in a very convenient location for the client I was visiting and I was also given a complementary upgrade on my room when I arrived which was a first for me and very welcome after a 7 hour drive to Wales. An excellent experience from start to finish, facilitated by an incredibly professional and considerate travel counsellor. Thank you Rachel

Sent by Marie Jones

Rachel Shayler was truly amazing from start to finish. Her enthusiasm to build me a wonderful holiday started right from my initial enquiry and didn’t stop throughout. Her knowledge is unquestionable and I wouldn’t hesitate in using her services again! Thank you Rachel, we’ve had such a wonderful family holiday this year and we are truly grateful to you.

Sent by Claire Carter

Thank you so much for organising. We had a fab time!

Sent by Maria Wallace

My TC Rachel is second to none. My initial brief was "family holiday in a nice place in Sicily, with scope for nice evenings out with friends if they join us" All proposed itineraries were well thought out and she had a solid understanding of the non negotiables when travelling with children. Rachel maintained regular contact to make sure all was ok during our break. This was absolutely not expected and a very thoughtful touch I was grateful for. For peace of mind, security and the creative flair that goes into the research of trips and to just deal with somebody lovely and professional I would 100% recommend that you get in touch with Rachel.

Sent by Kathryn Corbett

I'm incredibly happy with my experience! I'd highly recommend Rachel Shayler to my friends, family, and colleagues without hesitation.

Sent by Nicola Holmes-Long

Great service and so knowledgeable! Booking with Rachel made everything so easy and we’d highly recommend her to friends and family!!

Sent by Catherine Tellwright

Rachel really understood what I was looking for from my holiday and has worked with me to tweak it to be perfect

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Autumn in Japan: When and where to see the best Fall colours

18 October 2025

Japan’s autumn foliage season is one of the country’s most breathtaking natural spectacles — and the estimated best viewing dates for red maple leaves and golden ginkgo trees have just been announced! Each year, the koyo season (autumn leaf season) begins in the cooler regions of northern Hokkaido, where vibrant hues start to appear as early as late September. From there, the wave of color slowly

Lake Garda vs Lake Como. Two beautiful Italian lakes but which one is calling your name?

17 October 2025

When planning a trip to northern Italy, one question pops up again and again: Lake Garda or Lake Como? Both lakes are breathtaking, surrounded by mountains and charming villages that feel straight out of an Italian postcard. But their personalities couldn’t be more different — one adventurous and sun-soaked, the other elegant and romantic. Let’s explore the key differences between Lake Garda and

Why Book with me? I’m great in a Crisis!

05 June 2025

Why book with a Travel Counsellor instead of sorting your trip yourself? You’re a grown adult. I’m absolutely sure you’re capable. But do you have the experience, training, contacts? What if something went wrong? Where would you turn? Recently my client, a solo traveller, booked the trip of a lifetime with me, to Vietnam. She wanted to see the sights, enjoy foodie experiences and meet up with a

Exciting new routes from Newcastle Airport

22 May 2025

Newcastle Airport are opening up some very exciting routes for this year and next. May has seen the introduction of Copenhagen, the Channel Islands and Berlin. From May 2026 Easyjet are introducing three new planes to Newcastle and we're waiting to find out the routes they'll bring us, but for now we know we will also be able to fly directly to... Palermo; Sicily is a great summer destination for

5 of the most stylish cities in the world

13 March 2025

Fashion and travel have always gone hand in hand. Some cities aren’t just style capitals—they practically breathe fashion. Whether it's the chic café culture of Paris or the bold streetwear in London, these cities set trends not just during their epic fashion weeks but every single day through the effortlessly cool sense of style of their residents and the recognisable architecture of their neighb

How to reduce carbon emissions when you travel

04 March 2025

28th January was International Reducing CO2 Emissions Day and, as Travel Counsellors, we feel that it is our responsibility to ensure all our customers know how to make lower carbon choices when travelling. To help you with this, I’ve gathered my top tips for reducing the carbon footprint of your next trip. Swap flights for rail; Opting for the train in place of flying can cut your emissions by a

Explore Four Seasons Koh Samui, the setting of The White Lotus

03 March 2025

Nestled in the Gulf of Thailand, the Four Seasons Koh Samui Resort is a laidback and luxurious hideaway that acts as the location for the new, highly anticipated season of ‘The White Lotus’. With sweeping views of the sea and the island's lush interior, this resort's commitment to offering an unrivalled experience is evident in its melding of traditional Thai architecture with a contemporary sense

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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