Based in Hermitage

Sally Murray

It's Nice To Meet You

Hello, I’m Sally an Independent Travel professional based in Hermitage, West Berkshire. Thank you for taking the time to visit my web page.

I offer a personalised service where I take the time to get to know you, your likes and dislikes, dreams and aspirations enabling me to create experiences perfectly tailored to you, and memories you will keep forever.

Having a trusted travel professional to be with you every step of the way, is now more than ever the most reassuring way to travel. My expertise comes from over 25 years within the travel industry working on the high street within both well-known and independent travel agents. I have and continue to travel extensively myself, whilst having created a vast range of travel experiences with excellent customer service provided always.

Whether you’re a solo traveller, couple, family or group. You may be considering anything from a beach to a city break, multi centre itinerary, adventure or luxury escape – I would love to discuss your travel requirements, we can plan in a time that suits you and begin a travel journey where you have a trusted travel professional with you at every corner, no matter what is thrown at us.

Buying a holiday is a unique purchase, it is not just a product, the service is very much a part of the experience, so with support 24/7 whether at home or abroad, 100% Financial Protection from the backing of a multi award-winning organisation, you have the reassurance you deserve.

My own passion to travel, allows me to share first-hand experiences, travel update, news and offers with you. I share many of these through my travel diaries which you can find if you follow me on both Facebook or Instagram or you can read my Personal Travel Blogs here.

I also like to bring to life and inspire you with new and different travel experiences through my online “Be Inspired” events. Please join me on upcoming Events or watch previous ones on my YouTube channel.

Now that’s enough about me!

Please get in touch if you need some help with your travel plans.

I very much look forward to hearing from you!

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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Magnificent Europe by River Cruise

21 February 2021

What an amazing experience this was! This 5-day taster of a luxurious, unique and intimate way to travel was incredible. The places we visited, the beautiful scenery and the onboard experience has me promising myself a return to the river. Even though I class myself as a very open-minded traveller (being a travel professional and all that jazz!), river cruising did surprise me. I hadn't fully appreciated the variety of destinations and off-board experiences available, plus the high standards and excellent value for money this offered. But because I had my perceptions turned, I thought I would share with you my experience. Whilst this is one of the most popular river itineraries, there are many other options you can book, including France and Portugal as well as those in Egypt, Russia, Vietnam and Cambodia. There are lots of choices so do get in touch if you fancy a chat. Places we visited: Travelling in early October, we joined the ship at Rudesheim, one of Germany’s most revered cultural and historic cities. The ship was docked within walking distance of the centre, and after being shown to our cabin, we were offered a choice of excursions, including independent options. Whilst staying onboard for a wine tasting experience was very appealing, we chose to take the “Gondola” cable car ride to the Germania monument. Gliding above vineyards, it was a pretty grey day; yet we still managed to get a great view of the Rhine below, and the adventure that awaited. We sailed to Miltenberg that night passing Frankfurt during the late evening hours and arrived at Miltenberg around midday. We were on the Main River, also known as the “Crawling Snake”, smaller and cosier than the Rhine. Waving to a family walking along the river, going through locks (a much-upscaled version and luxurious vessel than that of my childhood canal boat lock experiences) and the slower pace of life really hit home. It was such a magical way to reach these towns and cities, not from a road but from the water, through stunning scenery and in such a relaxed style. Miltenberg, “The Pearl on the Main” really is a picture book town and probably one of my favourites. We chose the walk along a 2000-year-old Roman Path through the forest with vineyard views up to Miltenberg castle, overlooking beautiful views. We arrived at our next stop Wurzburg, the capital of “Wine Franconia” the following morning. Surrounded by vine-clad slopes and church steeples, we could either have taken a visit to the palace, visited a local farm or taken a scenic one hour drive to Rothenburg medieval walled city. We chose the latter and it did not disappoint! A gorgeous, cobbled city and the highlight here was most definitely the Christmas shop – a must if you are ever in the vicinity. We cruised the last stretch of the River Main and entered the Main Danube canal. Bamberg a “UNESCO world heritage town”, and Nuremberg, Bavaria’s second-largest city. Both fantastic for history lovers, foodies and of course like all of Germany, many fantastic beer delights to sample. After this the treats of the Danube with Vienna and Budapest still awaited! What was the onboard experience like? We stayed in a beautiful cabin, with both a French and outside balcony. I would highly recommend this option for the panoramic views and fresh air. This ship offered a walking track for outside space with plenty of comfy seating and a heated swimming pool on the sun deck. We travelled in October, so the sun deck seating area was well-equipped with warm blankets as well. Everything was so well thought of and you could ensure that you made full use of the outside areas, soaking up the stunning surroundings and uninterrupted views. It was incredibly peaceful and relaxing. Top tip: There are times when going through locks where the sun deck is all collapsed down, and access to the outside of the ship is restricted, but from the onboard lounges or comfort of your cabin you can still take in the lock experience! And not forgetting – the ship was equipped with its own fleet of onboard bicycles. These can be used on your own or on one of the many guided bike tours at each itinerary stop. There was a fitness room and massage/hair salon also available onboard, with other ships offering onboard cinemas. The Entertainment: Lock hoppers! What are these I hear you ask? The entertainment varies onboard depending on the River Cruise operator: we experienced glass blowing demonstrations, wine-tasting experiences, musical interludes from the onboard musician, and even guest singers. Some of these guests hop on at one lock and hop off at a lock further down the river, hence the name, “Lock Hoppers”. Timing is crucial, as we discovered when we kept one lady guest singer chatting too long, and she had to disappear quite quickly when the crew needed her to hop off! The food: Whichever luxury river cruise ship you experience, the cuisine is exceptional with locally sourced ingredients and specialities, paired with local wines for lunch and dinner. Most offer an all-inclusive option with all meals and drinks included or have the option of adding a drinks package. As you can tell, I loved my experience. Not only would this kind of experience be great for solo travellers and couples, but I would also highly recommend this for groups of friends looking for a boutique-style hotel as well. Whether you are a younger age group or travelling as a family, there are various options that you can tailor your itinerary to and have a truly amazing experience.

Love the Lakes ! Fresh Air, Scenery, Activity & Dog Friendly !

06 October 2019

As a child myself, I spent holidays in Cornwall, Wales, the Lake District and Scotland, with great memories. Now as a parent myself over the years we have done many of our own UK family holidays, however never got as far as the Lake District, so I really wanted to make sure that my own children, (aged 14 and 9 years old) had the opportunity to experience more of the beautiful country we live in. The appreciation of what we have on our doorstep is so important (bearing in mind I want to show them the world!) So, with a desire for open space, fresh air, activity and great walks with our dog, off we went for our family holiday in August this year. We stayed directly on Lake Windermere in a 2 bedroom pet-friendly lodge with the added bonus of our own hot tub! You can sit in a hot tub, whatever the weather, and even going in August we were under no illusion of guaranteed sunshine, although we were very lucky and most of the week was beautiful sunshine! We were located directly on Lake Windermere between Troutbeck and Ambleside, very close to the Brockhole Visitor Centre. We had access to onsite facilities such as an indoor pool, restaurant, bar and small shop. This was a great base for a family, the short walk to Brockhole Visitor Centre was excellent and offered an array of things to do, great to keep those little people active or in our case (not so little anymore). Brockhole House with its gardens are set in a beautiful location, offering a Treetop Trek, Treetop Nets, Archery, Adventure Playground, Woodland walks and much more. On the edge of the Lake you can pick up Windermere Lake Cruises and further around the lake we tested out the water sports. Kayaking off into the lake was a great adventure, getting each other very wet and getting excited when a larger boat passed as it created some waves to master – very funny memories made! Top tip: the roads can get very busy around the Lakes in peak season so do allow plenty of time. We visited Ullswater Lake, not only a stunning drive up and over Kingstone Pass to reach here but some great spots on this lake to take a swim, both kids and the dog loved it! Ambleside (about 10 mins ways from us) and Grasmere (about 20 mins) are both lovely, great for a wider choice of shops, cafes, restaurants. Definitely pay a visit to Baldry’s Tearooms in Grasmere, the best Lemon Meringue Pie we have ever had! Bowness and Ambleside both offer boat hire, we hired our boat for a few hours from Bowness. Another great day, armed with a pack lunch, lifejackets and a small crazy dog who now loved water and swimming (We managed to keep him in the boat!) we explored and checked out beautiful scenery, not forgetting stunning properties located along the edge of the lake, very relaxing and interesting. Not happy with all these water activities, we also managed to go horse riding and take in some great walks with the dog. With our last day spent on the other side of the lake, east of Coniston Water in Grizedale forest, here we all completed the Go Ape Treetop Challenge – a few wobbly, high up and hilarious moments, great fun though and more family memories made! We truly only scratched the surface of this stunning part of the country. With something to suit everyone, from families with children of all ages to adults travelling solo, couples or groups, and things to do no matter how fit or unfit you are! You can experience all the scenery and activities from whichever kind of base you prefer, whether it be a self-catering lodge, cottage, B&B, luxury hotel, there is so much choice. Also lots that are dog friendly too. In fact, even though you'd expect it to be a dog friendly area, I was nicely surprised to see how much accommodation advertised this and the number of cafes, shops etc that love to accommodate both you and your four-legged furry friend should you have one with you! So, whether this is a short break, your main holiday or a stop on route somewhere else, please get in touch to find out more and let me help you plan your experience of the Lakes – we will most definitely be going back again!

Dubrovnik revisited

28 January 2021

For any of you who follow me on my social media, you know how much I love talking about not just future destinations I’m hoping to visit but also places I’ve been to. In this part of my Travel Diaries, we are going to the “Pearl in the Adriatic” - Dubrovnik. I’ve been to Dubrovnik a couple of times, and this blog is about my second visit but I must admit, I cannot wait to go back! My first experience of this gorgeous city was when we stopped here on a family cruise holiday, taking in parts of the stunning eastern Mediterranean. For our cruise, we departed from Venice and discovered the delights of Santorini, Athens, Dubrovnik and Split, followed by an extended stay in Venice. Dubrovnik and Split were absolutely beautiful. Having never visited Croatia before, they stood out to us and put Croatia high up as somewhere we would love to spend more time exploring. One of the great advantages of a cruise is that you get to sample more than one place and a brilliant way to plan future travels. Well, we did revisit Croatia, choosing Dubrovnik for an adult-only weekend away with friends, in the summer month of June. Where to stay This really does depend on the kind of experience you would like to have, whether you are looking for somewhere in the heart of the old town, or outside of the old walls, where you can relax without the crowds. Travelling as two couples, the focus was on being somewhere where we could easily access the old town of Dubrovnik by a short taxi ride or walk, be located somewhere more peaceful with the option to relax (and really enjoy having no children around!), whether by the pool or with a drink over an evening meal. We chose to stay on the Lapad peninsula, just a 10-15 minute taxi ride away and wow what a stunning location it was! The beautiful 5* luxury boutique Hotel More was perfect, with its own pool, a buffet and an a la carte restaurant, and not to be missed - the unique natural cave bar it is well known for. If you were looking to stay here, I would opt for the Seaview rooms here. The view first thing in the morning was simply stunning and so relaxing. Where to go and what to do in Dubrovnik The Old Town of Dubrovnik: For Game of Thrones’ fans, this is a sight to behold. But it is not essential to be one! You will see lots of references to it, as clearly it is one of the reasons for an increase in popularity. But the beauty lies in its paved streets, discovering the side streets, taking a look at the harbour, discovering hidden churches and walking in and out of shops. You absolutely must take in the view from the old city walls, looking over the Terracotta roofs. Stop off for a drink or bite to eat in many of the small restaurants in the main central streets, or find somewhere a little more unique. I will share a unique, no frills spot worth visiting further on in the blog... We had a fantastic time visiting Old Town, properly this time and at our own pace, without unwilling children or the lack of time during our cruise. So, this time we took the opportunity and walked the walls. A prime opportunity and might seem a little daunting in the heat but trust me, it is well worth it! Sea kayaking: Now to really appreciate this walled city, my best tip would be to try and view it from as many angles as you can. We arranged a sea kayaking trip that took us literally from the walls of the old fortress and off out to sea and around the island of Lokrum. With regular stops, and one longer stop for a spot of swimming or snorkelling in the Adriatic Sea, looking back at the fortress walls is a must for anyone that likes to be a little more active. Cable Car & Buggy Safari - A view from above: Whilst it is possible to hike up Mount Srd, this was not an option we chose, the plan was to take the cable car, much faster and you get to look out the windows at the amazing view the whole time. Our experience was slightly different, in that when we got to the top and a bit of adrenaline awaited in the form of an off road buggy safari! This was great fun, a chance to race around the hills above the old town, and the views were simply stunning. Although we did have a moment dicing with some local wildlife that was determined to outrun us on the buggy!! For any history lovers and to better understand the history of Dubrovnik, pay a visit to the Museum of Croatian War of Independence, housed in the Napoleonic Imperial Fort on top of the mountain. Before leaving the top, we enjoyed lunch in the Panorama restaurant, again a beautiful spot and one I would highly recommend as the 360 degree view of Dubrovnik and the surrounding islands are a view to really soak up and enjoy. Not to be missed, beautiful Cavtat: On our last day in Dubrovnik we took a boat trip to Cavtat, a pretty nearby town which can also be reached by road. Full of restaurants and narrow little streets to explore, with a gorgeous harbour and headland you can walk around. Probably one of our slower paced days, and a great resort to stay in should you want to base yourself with no hustle and bustle. What to eat Being surrounded by the sea you can expect fresh seafood on most menus. The Dubrovnik speciality is crni rižot or black rice, which is cuttlefish risotto with black squid ink, a very rich dish with a slight mushroom flavour. Hubby sampled this and really enjoyed it! If you’re more of a meat person, then there are lots of other options, and with lots of side streets in the old town there are the smaller more authentic settings, along with the larger more central options with al fresco dining options, a great atmosphere within the buzz of the city walls. Dubrovnik is also littered with Gelaterias, which we took full advantage of on multiple occasions! And the stop I mentioned earlier for a drink with a view, try Buza Bar. Sat on the cliffs outside the town walls, a no-frills location, no facilities other than the small bar and not great if you have a fear of heights, however perfect for a sit down with a gorgeous view out to sea. Dubrovnik is an ideal getaway for solo travellers, couples and families alike. Either as a port of call on a cruise itinerary, a city break, as part of a Croatian island hopping or multi centre experience, with many sailing opportunities in this area too. If I’ve inspired you to plan a visit, do get in touch. I’ve planned so many different itineraries and am always happy to discuss and create a tailored experience that works for you.

The stunning "Seychelles" - Part 1

17 December 2019

Mahe, well where do I begin? I already knew this would be an amazing experience, anyone that has ever been here, seen pictures or just spoken to someone that has been – would agree it is a truly beautiful destination. My opportunity to see if this place was for real and not just one of those places you dream of visiting, became a reality in March! We took the direct flight from Heathrow with British Airways which I would totally recommend and a route that has also helped increase the British market to the Seychelles. Great if travelling with children too, 9 hrs 30 minutes and a night flight there makes a big difference, sleep and wake up to paradise! On arrival with a private transfer that took around 40 minutes we were taken to our first hotel, one of the Leading Hotels of the World, the Constance Ephelia Resort, our home for 3 nights. Being greeted with cold flannels and a welcome drink we sat in the tranquil setting of this amazing resort, with hospitality you could not fault, making us feel truly at home in no time at all. What was the weather like, I hear you ask? The Seychelles are located south of the equator in the Indian Ocean and with its tropical climate is a great year-round destination. The hottest months are November to April, travelling here in March it was definitely very hot and humid. The cold flannels on arrival were very welcome! Make sure you pack light weight loose clothing – an absolute must! The restaurant choice here is superb, we ate on our first evening at Adam and Eve, Thai style cuisine with outstanding service, the staff here excelled themselves. For anyone with specific dietary requirements you can be assured that this is taken seriously by each chef and their teams, you will be very well catered for, something that was so great to see throughout our whole experience in the Constance resorts. Restaurants are all located outside and allow you to feel immersed in the beautiful resort and surroundings. The resort is spread between a north and south beach, taking approximately 20 minutes to walk between or you can use one of the many buggies available frequently around the resort. An absolute must is to have dinner at the Cyann restaurant on North Beach, the only supplement payable restaurant, however worth every penny. The restaurant was full when we ate here, yet the layout and ambience meant that you would never have known this, beautiful, romantic in a beautiful setting. Another evening meal was taken at Seselwa, the fish /seafood restaurant located On North Beach, for any seafood lover this was a fabulous experience with a huge choice. Did you know the USPA at the Constance Ephelia is the largest spa in the Indian ocean! Just WOW - this was the best massage I have ever had! The spa is set out in keeping with the natural surroundings and offers a sensational relaxing experience. It was approx. £100 for 45 mins and believe me worth every penny. Whilst relaxing is very easy to do in the Seychelles, you can be more active, the water sports and diving opportunities are amazing, however staying in the resort (although not run by the Constance resort) “zip lining through the treetops” was one of my most memorable experiences from this trip. The view as you walk up to the first zip line is truly stunning and the eight zip line sections that followed this did not disappoint, costing approximately £40, worth every penny! We did leave the luxury of the hotel and explore the island of Mahe, which has a population of 95000 amazingly, the largest of the Seychelles islands with the capital Victoria. Exploring this island is a must, take a camera and you will see beautiful islands such as Turtle Island, great for a trip, beach party or BBQ? Conception Island another island accessible from Mahe. Eden Island as you travel around Mahe cannot be missed, the new purpose-built luxury island with its privately-owned properties, where the rich and famous reside. It's surrounded by other natural islands that in low tide can be walked between. We stopped at the islands tea factory, amazing views from here, and if you like tea a great opportunity to purchase some “Seyte”. For a spot of history then a stop at Venns Town, the Islands first school was built here on a plantation, known as the mission. It was wonderful to understand this island’s history, only ruins are left now however the island protect this very important site. Victoria, the largest capital in the Seychelles. We took in the local market whilst here, where you can buy meat, fish, veg, and souvenirs such as clothing and other small gifts. The locals use this market for all their fresh fish, meat and vegetables. The town has everything you need with some traditional buildings here that make it very interesting to walk around. Our lunch stop in Victoria at a local restaurant named Marie Antoinette cost 400 rupees per person, approx. £20 per person. Beautiful food, a buffet type selection of fish dishes including tuna, red snapper, rice, mango salad, chicken curry and more. A beer plus 2 x sprites came to 250 rupees, around £12-£13. Next stop Praslin…find out more in my Seychelles Part 2 Blog

The stunning "Seychelles" - Part 2

17 December 2019

Praslin & La Digue After three nights on Mahe we set off for Praslin, the second largest of the Seychelles. I would totally recommend island hopping in the Seychelles, it was very easy to transfer and make the short 20-minute flight to Praslin and what a remarkably beautiful place! The second largest of the Seychelles Islands. We stayed 2 nights at the Hotel Paradise Sun, a great option for those looking for a short stay option, no frills and right on the beach. With a few bars and restaurants within approximately a 10min walk along the beach too, this was a great barefoot on the beach, relaxation spot. Now if I were to pick another experience that will stay with me, it would have to be our island hop to La Digue. Renowned for its iconic picture-perfect beaches and laid-back vibe, this island has no airport, however is easily reached from both Mahe and Praslin. We transferred to the jetty on Praslin and after a 15-minute ferry stepped off onto this wonderful island. Take your snorkelling gear, hire a bike, or take an island tour depending how long you stay here for. We only had the day here, we hired bikes which was great fun, and this was enough time to soak up the atmosphere of La Digue, relax a bit on the beach and we found a great spot for a leisurely lunch, Old Pier Café, where local fish and chips with a few beers came it at about £15. Following La Digue we stayed on Praslin and moved onto another Leading Hotel of the world, The Constance Lemuria for our last few nights. From arrival at this hotel, you feel a part of the natural environment that this hotel has so lovingly captured. The beaches are stunning and protected, with a resident conservation specialist, known as “Robert the turtle man”. He has been here for 10 years and what he doesn’t know or do to protect the turtles was truly fascinating – what an amazing job to have! Along with beautiful spa facilities, water sports and amazing dining options, there is also a superb 18-hole Golf Course here. I am not a golfer; however, we had the opportunity to have a go as the sun set over the course with views out to sea and that was most definitely one of my “#Constance moments”. For those non-golfers there are three beautiful beaches to choose from, a must being Anse Georgette – I could have sat here for hours. Sadly, this amazing Indian Ocean experience had to come to an end, so with a short flight back from Praslin to Mahe, we connected to our direct BA flight home to London. Whether you visit the Seychelles as one destination, island hop or add on after visiting another destination such as a South Africa, I would love to help get this experience right for you. Whilst here I also had the opportunity to visit other hotels on Praslin, so I have much more knowledge to share, there is only so much space in a blog and so much to tell you! Thank-you for reading and if this sounds like it could be for you, please feel free to get in touch……

My customer stories

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Sally was amazing. Booking a holiday for myself can be very tricky due to the adjustments I require however Sally knew exactly what to do and kept me up to date on her progress through the whole process

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I have already recommended Sally to several friends. She is very professional, always available and answers your questions before you’ve even asked them.

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Sally has been fantastic with arranging my trip of life time, as a single traveller it can be a bit stressful and daunting organising things yourself incase a time isn’t right or a transfer is missed but sally has took all the stress out of the organising and is as excited as I am for me to go on my Icelandic adventure. This is the second holiday I’ve booked with Sally and I will continue to do all of my bookings with her as the holiday experience starts with the first conversation with Sally, as soon as it’s been discussed it’s on the app ready for me to look over and book. Thank you for making everything so easy, you have fantastic knowledge and advice.

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Such a fantastically easy process! Sally listened, gathered options & just sorted it all out! Love it! Thank you so much.

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Great service. Sally listened intently to my honeymoon requirements and was able to offer a selection of hotel choices which really matched our priorities for our few days away. I would definitely ask Sally to help for future trips as I feel really assured that everything will be planned and organised. Also she has extensive knowledge so she could offer trips that I haven't thought of which is really exciting.

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It’s always good to know our holiday booking is in Sally’s hands. Thanks again Sally! X

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You have been amazing! Listening and understanding the brief and subsequent requests. It’s great everything is online and so accessible for us and especially Harry in Wisconsin. You have always looked for the best options for us and we could not ask for more, our experience is that you have excellent skills and customer focus. We continue to enjoy your service and would 100% recommend you. Thank you. Claire Ambler

Sent by Nicola Hughes

Sally was so easy to talk to and accommodating about our ever changing plans, I have already recommended her to friends

Sent by Christopher Sutton

Sally has been amazing from beginning to end of the booking process with initially finding what we wanted then changing it a month before due to COVID restrictions and then the last minute bits like holiday insurance and a hotel at the airport. I cannot fault her and will definitely be recommending her!!

Sent by Joanne Hurl

Sally has been outstanding this past 18 months. We’ve spoken to her 10 times as much as would be expected, and nothing has been too much trouble. Worth her weight in gold!

Sent by Kathleen Gent

I called Sally Murray quite late in the day and as a new customer. She was helpful and responsive and easily talked me through getting the app on my phone and setting up the payment details. Would highly recommend and will certainly use again.

Sent by James Longhurst

Sally consistently supports us, and somehow manages to keep smiling - through what most be the hardest couple of years for her. She's helped sort out some amazing holidays for us - and we fully intend to keep using her for all our future holiday plans. Thanks Sally :-)

Sent by Neil Oldcorn

Dear Sally, Since joining BNI you have been a ray of light helping us with holiday bookings, researching various options and presenting them to us in a professional and timely manner. When COVID hit early last year, like all your clients our travel plans were thrown into chaos. Your professionalism, hard work, patience and enthusiasm are second to none. You had to book, rebook and rebook again due to ever changing and evolving plans, all of which with a smile no matter what we throw at you. Melanie and I are eternally grateful for all your hard work and you continue to get all of our holiday bookings.

Sent by Jo Harrop

I love talking and planning holidays with Sally, she seems to be happy enough to go along with my mad schemes for adventure so I hope we will be planning many future trips with her.

Sent by Rob O'Hagan

For all those thinking of booking a holiday this year, I cannot recommend Sally enough. After a very difficult year for us all last year I was back and forward whether to take a holiday abroad, then I met Sally! Sally put me at ease straight away, she outlined the pro’s and the risks of having to come back into the country having to isolate for two weeks upon arrival back into the UK. We discussed a number of destinations and I I decided to go to Crete, at that point Crete was not on the quarantine list but there was a big chance it could be within weeks of me going, not once was I unaware of the situation , Sally kept me updated weekly if not daily with what was happening and helped me understand the additional covers I could take to help protect me against a number of scenarios that could occur. By the time I arrived at the airport I knew what was expected of me both at the airport and on the plane, unfortunately within days of me being in Crete Boris hit and I would need to quarantine. While I was sunning myself, my phone pinged and it was Sally giving me a full update on what was happening back home and put me at ease to help me enjoy the rest of my holiday, stress free!! As we all know when we are on holiday we can forget about the real world and our brains start to run backwards, a few days before me going home Sally once again reminded me of the forms that would ned to be completed for me to get back into the country, thank god for Sally because I had had one too many beers and I had forgot that this needed doing. 2020 was a horrible time for everyone due to COVID-19 but I can honestly say the 10 days holiday I took was the closest I got to normal and saved my mental state, thanks to Sally it was completely stress free, I felt protected and I could forget the rest of the world for the 10 days I was away. You MUST speak to Sally !

Sent by Simon Daruvala

My partner and I had booked a holiday to Sri Lanka for April this year. Naturally this got cancelled but it’s been a nightmare trying to get a refund out of the travel agency, as it’s been like talking to a brick wall. Throughout the last month or so, we’ve planning our 2021 Sri Lanka holiday with Sally, which has been a breath of fresh air. Not only has she reignited our excitement for an even better trip after the year we’ve had, but the personal touch and service she provides is something that’s hugely been missing for us over the last year. If you’re planning a holiday for next year - speak to Sally!

Sent by Stephanie Tinsley

Just wanted to say a huge huge thank you to Sal (Sally Murray) for helping to rearrange our holiday for next year, amidst these difficult uncertain Coronavirus times. A holiday is obviously a big spend and I was so worried what may happen with travel restrictions, but Sally has kept us fully supported/updated and offered great advice. She’s seamlessly moved our holiday to next year (and she even found us somewhere better ironically). Thank you Sal Xxx #holiday #sallymurraytravelcounsellors #stressfree #personal

Sent by Elizabeth Rose

Sally is so friendly and helpful, taking her time to get to know you. Sally gives you options to suit your budget and taste, giving you ideas on things you may not of thought of. Thanks Sally ???? Your customer service is spot on. Xxxx

Sent by Rowan Frayling

Sally arranged our trip of a lifetime honeymoon to Canada last year. The only problem is that we don't want it to just be our one and only trip of a lifetime and we want to go back!! Sally was recommended by a friend of ours, and between calls and meeting with us at our home, Sally arranged an itinerary which we discussed and amended as appropriate. All of our suggestions were welcomed and clearly we benefited from Sally's expert knowledge! There is no way I could have found the time (nor the patience) to book a 2 week trip which involved 2 car hires, a train trip, internal flights and something in the region of 7-8 hotels as we wanted to see as much of Canada as possible involving some road trips! The Travel Counsellors app was really helpful as was the printed itinerary and other documents that Sally provided. Whilst we were away Sally was on hand for any queries or issues and her customer service was second to none. We had a minor issue whilst away which was out of everyone's control and it made the absolute world of difference having Sally just a message or call away rather than dealing with call centres and being passed from pillar to post as often happens in life! I would 100% recommend Sally to anyone looking to book a holiday!

Sent by Michaela Riley

Planning a holiday with the Riley's is normally a real headache as we have four very head strong children who like different things, a husband who likes lounging by the pool and then myself who doesn't like lounging by the pool, because that tires me, I get bored too easily and too hot quickly when sitting doing nothing and also cannot do too much because of my M.E. and over exertion makes me ill. Sally’s words, “that's not a problem” we can plan a holiday that suits you all. So Sally spent time on the phone with all of us to find out what each of us like and don't like and what we want to do so we can fit in it all Sally has saved me hours finding amazing venues that are within our budget and also which is very important are also disabled friendly...

Sent by Carly O'Brien

Sally Murray has been our travel counsellor, and in a year which has created so much travel uncertainty, she's been amazing. Firstly, prior to covid-19, she took the time to really understand our family needs and wishes for our holiday, and carefully crafted an itinerary which met them all. Then when the situation for travel became very uncertain she ensured we were able to cancel our trip without cost implications to us. She then went on to secure us a lovely UK summer holiday instead. She is easy to reach, provides reassurance and I genuinely felt she was alongside us the whole way.

Sent by Penny Holford

We’d recommend Sally to anyone. She’s so helpful and friendly and has sorted everything out for our short break, making everything very easy and straightforward for us.

Sent by Fiona Jones

Sally took great lengths to ensure she understood our requirements and where we could compromise. She didn’t give up with what proved to be a tricky search and we’re delighted with the holiday she’s put together for us. Thank you Sally!

Sent by Chloe Arnold

Sally was brilliant right from the first phone call. She listened and took on board exactly what myself and my husband were looking for in a holiday. She got it spot on! And at a great price! Would highly recommend.

Sent by Nicola Ritchie

Very helpful and patient when plans kept changing!

Sent by Susan Condliffe

Would highly recommend Sally - she is always so pleased to do her best for you with the customer always being her priority. Nothings ever a problem and she obviously loves her job.

Sent by Thomas Layzell

Another holiday booked!! We already knew where we wanted to go this time but Sally got us a great price with better flights than we could fine online! I love that the stress of booking is taken away and all documents are printed out for us as well as stored in the Travel Counsellors app! 193 days to go!!! Thanks Sally!

Sent by Thomas Layzell

Sally has been great! She really took the time to get to know us and considered our requirements, likes and dislikes to find the perfect flights, hotel and room type. I think Sally offers a really unique personal service which stands out in the age of the internet and the self compare sites! I’ve already recommended Sally to all my friends and family!

Sent by Andrea Fearon

Arranging a holiday with Sally is like chatting to a friend about your travel dreams. She is friendly, approachable, efficient and organised. She is thoughtful and understands the challenges that can arise. She takes all the stress and endless internet surfing out of planning a holiday and makes it fun and exciting. Sally takes the burden and leaves you free to look forward to your holiday. I really can’t recommend her highly enough. Thank you so much Sally for two perfect trips this year, and I will be in touch again soon!

Sent by Wendy Edwards

Well the amazing Sally Murray Travel Counsellor extraordinaire has gone and done it again ! Thankyou for booking us a fab 2 weeks in Turkey - perfect from start to finish as always ! Parking, Flight check ins, transfers and a hotel that suited us perfectly. #amazing

Sent by Miranda Brisco

This summer i opted to return to an island after 31 years, that island exceeded all my expectations. I visited some breath taking beaches, took in all the history, relaxed in the spa, explored the island mainly by foot and even spent an evening enjoying a brass band in a memorial garden, I met some fabulous people and dined on delicious food. Thank you Sally Murray (My holiday lady) for making my experience so unique and personal. Jersey 2019????

Sent by Victoria Lochhead

Sally is brilliant! She has made the job of organising the summer holiday so much quicker and easier, and even managed to find something that keeps teens, adults and dogs happy! I couldn't be happier and wouldn't hesitate to recommend her.

Sent by Lucy Booth

Sally was the most helpful person that I have ever dealt with in regards to a holiday. Sally organised us some fantastic excursions. I will be recommending Sally to friends and family and will be looking for Sally to assist with our next holiday.

Sent by William Murray

Sally has the determination to research until she has come up with a suitable package to fit the clients needs.

Sent by Fiona Jones

Sally was fantastic! She gave great advice to help us choose where to go and was very patient when looking at all of our different requests and quotes. She went out of her way to help us find the right accommodation and flight combination. I would definitely recommend Sally and Travel Counsellors.

Sent by Clare Cairns

I would highly recommend Sally, she is excellent, she has put together for us a wonderful package and after many attempts to get it perfect. As she said our trip is a very big one for us and we have to get it just right for you. She has always put us first and has always kept us up to date and informed and I know we are in very capable hands with both Sally and Travel Counsellors

Sent by Sarah Grincell

Amazing, Sally found us a beautiful holiday in Croatia, lovely hotel on one of the Dalmatian Islands. She listened to what we wanted, delivered the tickets to us and really looked after us. Would definitely use Sally again, brilliant. Thank you.

Sent by Emma Jones

Thank you Sally for sorting out first family holiday to menorca!! As having a 3 year old we weren’t sure of where to go, so Sally came up with some ideas and we decided on menorca, great for a first holiday nice short flight lovely hotel, we did half board which had lots of choice! Great friendly professional service!! Sent our tickets with a few extras for our little one,!! we will definitely be using you again!!

Sent by Rebecca Nokes

I just got back from an amazing trip organised by Sally to Marrakesh and the Atlas mountains. The whole experience was seamless and stress free. Each transfer was so smooth and they were so accommodating with a few last minute changes of plan. I would highly recommend her to any future holiday makers! Thanks so much Sally. XXXX

Sent by Deborah Cifford

Sally is great! She took all our ideas and came up with a great itinerary and when we had another idea, gave us some really good options that we would not have found with my patience deficit when researching and booking holidays . Sally offers a really personal service and you feel like its her holiday as well. Thank you

Sent by Grace Dines

We would highly recommend Sally, she is very friendly, approachable & patient. The customer service we received was excellent. Huge thank-you for helping us with our travels around Sri Lanka.

Sent by Abi Layton

Sally has made organising our holiday so easy. She listened to what we wanted & came up with some great options. She was also very patient while I dithered over the choices! Sally has kept us informed throughout the whole searching & booking process. If we were doing it ourselves, there is no way we would have been booked within 6 days from first deciding we'd like to do it!! I would definitely recommend Sally & the service she offers.

Sent by Morag Sullivan

First class service from Sally! I felt that she really cared about providing the best possible options to help ensure that my family and I would have a great holiday. Thank you Sally

Sent by Victoria ODoherty

We have been delighted with the service that Sally has provided. She listened carefully to our requirements and was able to put together a fantastic itinerary for our family whilst being professional, friendly and informative. We are very much looking forward to our upcoming trip!

Sent by Riandeep Bahia

Fantastic service throughout, the perfect balance between not harassing, but actively supporting throughout the booking process. The hotels recommended were all good.

Sent by Tracey Fitzmaurice

Sally it was an absolute pleasure to book with you, we have received first class service, help and information with our booking nothing was too much trouble. Would highly recommend you to friends and family and we will definitely be using you again for our next trip of a lifetime!

Sent by Shelley Haire

Sally was amazing. Searching way and above what we expected for the best deal, tailoring it to suit our families needs. I’ve already recommended her to two friends who she has been in touch with. We’d definitely use Sally’s services again. Amazing! We’re delighted x highly recommend x

Sent by Karen Ferris

Sally was determined to source a break with all of our requirements and despite some difficulty with access to interconnecting rooms and indoor pools, she found us a lovely place to stay for our anniversary. In addition to this, Sally secured us a meal on the first night as an extra! Excellent, friendly service. Thank you Sally!

Sent by Kiran Noonan

Great service from Sally Murray - would definitely recommend! Attentive, personalised travel plans and really prompt with her replies. made the whole booking really easy.

Sent by Siobhan Austin

We are a diverse group of ladies wanting different things from our girls weekend away. Sally saved us hours of research and gave us confidence that what we were booking is great quality - we have had some cringe worthy experiences booking our own trips in the past! The app is great - we can all pay directly for our own elements, which saves all sorts of admin time. Sally is just lovely to work with - so positive and knowledgable, and able to accommodate us changing our minds all over the place. I am already recommending her to friends. Why not get expert help on booking your trips?

Sent by Daniella Murray

I will and already have recommended her, she’s personable and has ticked every box for me and what I needed. Sally also told me about all the extras I could add to the holiday which I didn’t realise there were. If I need anything I know I can just get in touch anytime and Sally will be there to help.

Sent by Lisa Kimber

Dreams really do come true. Sally Murray has enabled me to attend a friends wedding in Cyprus! I can’t thank Sally enough for her excellent service and attention to detail. I highly recommend Sally to anyone who might be looking to go away. Thank you so so so much Sally.

Sent by Sarah Joyce

Sally feels like a friend when she visits and working in our best interests in every way.

Sent by Anna Natalizia

A fantastic experience from beginning to the end (well I haven’t been on the holiday yet but we can’t wait). Sally was accommodating; calling late in the evening to suit my availability, my family needs and offering to help with all the small parts - even arranging a taxi to the airport. Many thanks for saving me so much time and stress. I have already recommended her to my friends!

Sent by Wendy Somerville

I'm not a fan of booking holidays. Whenever I try I find I've wasted several hours on the Internet and got no closer to booking anything! Sally was able to take my requirements and very quickly come up with a couple of suggestions that I hadn't considered and one of them sounds perfect, and was so easy to book. Thank you Sally for taking all the stress out of holiday booking. Very highly recommended!

Sent by John Proffitt-White

Sally provides a good service and has great communication skills I have already recommended her to another family member .

Sent by Wendy Edwards

Sally always takes time to listen to what you really want from your holiday, she uses her network to find the best options and takes all the stress out of the booking process. I also loved the extra hints, tips and reminders to make sure your holiday goes as smoothly as possible! We'll be regulars!!