I have already recommended Sarah to 2 friends and would definitely recommend to more. Friendly, personable, knowledgeable, great communication skills, prompt response, 100% satisfied with the service Sarah provided.

Fantastic and proactive service. Sarah provides great support and we always use her knowledge when we are planning our trips. Would highly recommend

Very pleased with the help and guidance with our first cruise and all the various flights it entailed. We would recommend Travel Counsellor, Sarah Bolton to our friends, so much so we have booked another cruise for next year.

This is my first time booking with Sarah. It’s been seamless and will definitely be booking again. Will also recommend my friends to Sarah

Sarah has a wealth of knowledge which she uses really well. Communication is timely, clear and efficient. Absolutely fills the gaps we might innocently leave booing independently.

Sarah is a wealth of knowledge and replies in a swift professional manner. Nothing seems to be too much trouble. We always have an amazing experience when we contact her.

The in depth and personal care, plus the deep knowledge, is what sets Sarah apart from other agencies we have used.

Sarah is very approachable, making herself available outside of normal office hours. She is knowledgeable and helps to formulate our holiday plans. We feel very safe in her capable hands and nothing is too much trouble. A pleasure to deal with her and we will continue to do so for as many years as we are travelling.

Sarah has been very helpful with past cruises, and helped out a couple of times when I had a problem, once when we were on a cruise in the Caribbean . I carry a few of Sarah's cards which I pass on to others when recommending Sarah.

We found Sarah Bolton very helpful, courteous and above all very patient with small changes we made to our itinerary in respect of our first cruise and accompanying package.

I'd like to say how helpful Sarah has been to me as a solo traveller on choosing the right cruise for me and has been very swift in her replies to my emails.

Very professional. Easy to speak with (so so important). We felt like we were the only customers as Sarah’s attention to detail was such. Since booking the cruise have joined a few Facebook pages where it is very evident that folks who book direct don’t have that benefit. So glad we chose Sarah (via recommendation and not disappointed)

Sarah is very friendly and professional. She listened carefully to my needs and took them into consideration when recommending holidays to suit. She was also patient in explaining some of the nuances of cruise booking which is a new experience for me.

From start to finish, Sarah demonstrated exceptional professionalism, knowledge, and dedication to making our journey as smooth and enjoyable as possible. Sarah’s attention to detail and commitment to our satisfaction were evident throughout the entire process. Her expertise made all the difference, and we couldn't have asked for a better experience. We highly recommend Sarah’s services to anyone looking to plan their next trip.

Sarah was amazing, gave so much choice for what we were looking for, and understood exactly what we wanted. Would recommend 100%.

The service received is exceptional. Sarah, has been very helpful, informative and offered a fantastic holiday itinerary. Any queries have been quickly answered and clarified. Thank you Sarah, really looking forward to our amazing trip.

Knowledgeable and friendly. Without Sarah’s help I doubt we could’ve put together this dream vacation.

Sarah provides excellent and courteous service. I am looking forward to working with her on all of our future travel bookings.

Sarah provides consistently good advice, swift service and great support from the start of the booking process right through the whole trip.

We previously used an experienced Travel Agent who has now retired, Sarah has more than filled that space. She is attentive and alert to any communications, she is proactive in suggesting alternatives and seeking options out that others would simply ignore. She is clearly very knowledgable, understanding and efficient. We have looked long and hard to try and find such a professional in this field, she is clearly well deserving of her many accolades and awards.

Sarah has always gone that extra mile to ensure we have a great holiday experience and all our holiday requirements are met.

Sarah gives a truly personal service and she makes the booking process very easy. We have the utmost confidence in the advice she gives.

Fantastic, friendly, knowledgeable and reliable service from Sarah

Sarah gives us a truly personal and professional service - we feel confident and supported all the way.

Sarah is quick to respond, efficient and gives us choices and advice on travel arrangements.

I have heard Gary Bainbridge speak very highly of you on his YouTube channel for years. Now that I have experienced your helpfulness and professionalism, I would definitely recommend Travel Counsellors and Sarah Bolton personally.

Our inaugural cruise, arranged by Sarah Bolton, was a seamless experience due to her invaluable guidance and support throughout the process. Despite being unfamiliar with the intricacies and documentation involved, Sarah adeptly navigated us through each stage, offering her profound insights and vast expertise within the cruising sector to address our myriad of inquiries. As a result, we have confidently entrusted Sarah with our upcoming cruise arrangements and unequivocally endorse her as a preeminent agent for those seeking exceptional service.

Sarah was easy to deal with and with quick response times

Very quick response, and quick to make the bookings and send through the documents

Sarah has been amazingly helpful with planning our honeymoon and I don't think I could have done it without her! I have already recommended her to a few people and will do so again!

Every time we use Sarah it's so easy and stress free. She makes light work of booking everything ( which I found stressful when I tried myself) She always listens to what you want and then produces the goods !!!!!

Sarah has been very helpful in assisting us to decide on our holiday. We look forward to speaking with her further. She responds to emails very quickly, everything we have received has been accurate and informative.

Sarah responded to my query extremely quickly and found me a fabulous deal on a cruise. Sarah is very professional and helpful.

Sarah always organises the best holidays and with amazing efficiency and friendliness

Found Sarah and the process extremely easy and professional. I would 100 percent recommend her to my friends and family.

Sarah has always gone the extra mile to ensure all our holiday needs are met. Thank you very much.

It's very reassuring to have Sarah looking after our holidays as she is always responds promptly to emails and addresses and questions we have.

Wonderful, approachable, knowledgeable information from Sarah. I have already recommended her to friends.

Sarah dealt with our booking very efficiently and professionally. Friendly disposition and able to reassure each step. For us, not being used to travelling around the globe very much and certainly not for the last 5 years this was very much appreciated.

When I first needed to travel alone I was recommended to Travel Counsellors who took all my worries away. Since then I have relied on Sarah Bolton to help me every time I have needed to undertake my trips to Australia. Her efficiency and helpful suggestions are much appreciated!

Very quick to reply and didn't feel hesitant to ask for more clarity or additional options on cruises.

Experienced professional whose communication is excellent

Marvellous as ever!

Sarah is always helpful, always on hand, and a pleasure to deal with.

Sarah Bolton is the best travel agent we've worked with. She's fast, efficient and friendly and takes away the stress of booking cruises yourself. We can't recommend her more highly.

Brilliant service, very quickly and efficiently organised my cruise booking. Will use again. A pleasure to do business with. Definitely recommend.

Sarah has been brilliant in finding and booking our first cruise. I'm already looking forward to working with her again!

Sarah made the whole process stress free and it was lovely to talk to her and get answers to all my questions.

Sarah always goes that little bit extra. Totally reliable. You know that you are in good hands.

Fantastic service. Efficient. Knowledgeable. Trustworthy. Reliable.

I was nervous about booking my first solo travelling experience and cruise but I knew Sarah would help me make the right choices. She is such a professional and so knowledgeable, I wouldn’t book a holiday any other way than through her now.

I have not EXPERIENCED anyone better at supplying the FULL PACKAGE than Sarah Bolton

It's been a pleasure booking through Sarah and very reassuring that she is always available to answer questions and give advice.

Traveling in the wake of a global pandemic, is not only challenging, but a risky proposition - With Sarah guiding us through every step of the process, from the proper insurance, to the best tours based on our passions. We couldn't have done it without her!

Sarah has been top notch in booking our cruise. Look forward to working with her in future holidays we may book.

Absolutely brilliant! Helpful, knowledgeable and efficient!

Great, quick and prompt service…. So easy !

Sarah is knowledgeable and keeps up-to-date on cruising and is also a pleasure to deal with. Always has good advice and guidance, even if it means encouraging you to not do something as it not right for me, and offering solutions and options I had not thought of. This is really key and something you do not get by booking direct with a cruise line or other travel provider.. She also handles changes and issues that current travel throws up efficiently and proactively. I do recommend Sarah to other travellers, so that is probably the best summary of my thoughts!

Excellent service always, with a wealth of information passed on to assist you in every way possible. Would never want to use anyone else for my travel arrangements.

Sarah provided us with excellent arrangements and support, and had a detailed knowledge of both our needs and the opportunities, available.

Sarah is always quick to respond to our requests and questions. We appreciate her knowledge and experience and feel very positive about making future bookings. Her service feels personal which is always great from a professional who we know has a lot of clients.

Sarah’s knowledge of cruise holidays and which cabins are better than others was invaluable. I’ve already recommended her to my in-laws.

We can definitely recommend your services booking a Canadian holiday. You did a really marvellous job arranging our coast to coast trip across Canada. The hotels we stayed in were top notch and the tours we experienced were just wonderful. We tried everything our tour manager threw at us and some more. We had a holiday we shall never forget due to your organisational skills.

This is our first trip booked with Sarah, but it seems it will be the first of many as she has been extremely efficient and responsive.

This is the third cruise we've booked with Sarah and each time she has made the process very easy and stress-free. It's great to have Sarah at the end of an email to answer our queries and she always responds promptly. As our confidence in travel resumes we look forward to booking with Sarah again for our future holidays both sea and land.

Sarah Bolton of Travel Counsellors helped us book a very special holiday for 2023. She held Armchair Adventures & also raffled a 3 course meal with wine at a rather wonderful Asian Restaurant which I had the pleasure of winning. It was amazing. Sarah booked our holiday when we travelled across Canada and the service we received then was exceptional. I can't praise Sarah highly enough. She really goes the extra mile to get you what you want. I can't wait for our special holiday in 2023, I am confident that we'll be well looked after.

Very responsive and knowledgeable. Takes a lot of the stress out of the booking process and gives great advice.

Sarah has (again) made my travel arrangements in an efficient manner and then gracefully changed them again when asked. So much more pleasant than wading through the sort of arrangements that I do not cope well with. Thank you Sarah Bolton :-)

Sarah is always very helpful, and accommodating when travel plans change. I will not hesitate to book more holidays with her in future.

Sarah has been a great help with our holiday planning, from securing a cruise we were unable to book because of demand, to helping us think outside our comfort zone and recommending exciting holidays we would never have looked at, she has helped with all aspects of the booking.

Always a 10 for Sarah! Faultless efficient and knowledgeable.

My first time of using a TC for booking a cruise and I was extremely impressed with how easy the process was. It was great to have Sarah's expertise and the travel documentation came through very quickly. I will certainly be contacting Sarah when I book my next cruise.

What I found most difficult was handing over control as so used to organising everything myself but due to these covid times it has been very useful to hand over the responsibility and not have to worry, once the decision was made! I would certainly recommend you Sarah, and thank you for your patience !

Efficient, knowledgeable and great to work with.

Friendly. Knowledgeable. Efficient. Always cheerful (even when its all cancellations and rescheduling......!)

Very happy to recommend Sarah Bolton, which I do already to friends and family, such an excellent service is always offered.

Sarah Bolton at Travel Counsellors has consistently arranged our holidays with all the fine details taken care of. She’s got to know our preferences, while using her experience, knowledge and contacts that have always made sure we enjoy each trip.

Sarah is incredible. Her service is impeccable. She always manages to find the perfect fit for our requests which are often made at the last minute. Couldn’t recommend her more highly.

Sarah made the whole process easy and offered sensible advice - it would have taken me a long time to make all the bookings myself and I would probably have made mistakes and torn my hair out.

Always gives great advice on getting the best from your holiday

Sarah was really helpful patient and professional and talked me through all my options as a first time cruiser.

Sarah knows us well and gives good advice and help when we need it.

Sarah is extremely helpful and courteous.

Sarah satisfied our brief perfectly and made the whole booking process straightforward and easy. I have no hesitation in recommending her.

Sarah has a wealth of knowledge of the travel industry and her service is always prompt, informative and courteous.

We have just booked our honeymoon through Sarah, our local Travel Counsellor in Bishop’s Stortford and we have been delighted with the service that she offered. We didn’t really know exactly what we wanted and she had lots of suggestions. Sarah was happy to change our quote multiple times until we reached the perfect holiday which we were after.

Sarah was fantastic in finding us a holiday which fitted all our criteria. She patiently answered all questions and gave knowledgeable answers without prejudice. We would definitely use her services again and highly recommend her, to both seasoned travellers and those just starting to explore new travel options alike!

A reliable and friendly service. Sarah comes up with ideas we wouldn't have thought of on our own. Takes the pain and worry out of organising a relaxing and interesting holiday!

Sarah is always very efficient, helpful and friendly and will go the extra mile to to put together the holiday of your choice.

Fantastic, friendly support and service. I highly recommend Sarah Bolton!

Sarah has looked after us for many years. She is knowledgeable, pleasant, patient and efficient. Can't ask for much more!

One phone call - I left a message and had a call back within 15 mins. I explained our requirements and was given six options within an hour, from which we chose our holiday. The personal service was excellent and follow up e mails with all the information you needed was very helpful. The experience was hassle free - brilliant

I had an amazing time and absolutely loved New York. I was very pleased with everything Sarah did to ensure I had a great holiday, and can't wait to go back next year. Once again Sarah thanks for everything you've done.

Having received top class service and advice from Sarah Bolton, we knew what to expect - the best!

Very prompt service even on a Sunday. All bases always covered to make sure we have all information. Would not use anyone else.

Sarah has always dealt with us efficiently with a very friendly disposition. Our requirements are not the usual run of the mill, but despite that, she has met our needs without fail. In doing so she has ensured the we have had the best holiday experience.

Sarah cares for her clients and always does her best.

Sarah makes travel arrangements easy for me!

Sarah gives excellent service and her knowledge of the travel industry and destinations is superb

Sarah has been fantastic! Very knowledgeable, very patient and always very efficient!

We use Sarah because she has arranged several big holidays for us and each one has been fantastic and trouble free. We have every confidence in booking our holidays with Sarah. She is excellent at her job.

Sarah has been fantastic. I needed last minute flights to Australia with an infant and she helped me find good flight connections and - miraculously - a bassinet for the entire return journey. I would thoroughly recommend Sarah's services to everyone.

Sarah has been an amazing help with regards to our honeymoon. I generally have a very bad experience with travel agents but she truly took the time to listen and understand exactly what we were looking for - she has been incredibly patient! Her knowledge and expertise gave me peace of mind and for the first time ever I feel totally confident that this will be an amazing holiday and I have nothing to worry/stress about (which I often do when booking a holiday). Thank you so much Sarah!

Sarah renewed my faith in travel agents giving a great service AND saving us a significant sum. Sarah does what you'd hope an agent would do, but does it very well!

A chance discovery of Sarah has re-kindled my faith in the real value of travel agents

I have just booked another holiday through Sarah as I have found her service excellent in the past. She provides a very personal service and is extremely efficient and accommodating. It is reassuring to know we have her to help with any issues that may arise with our holiday.

Our family has particularly complex travel requirements. Sarah has always managed to meet those requirements for every one of our holidays. We appreciate her professional assistance and her "extra mile" attitude. Thank you from the Slocombes

We have used Sarah for several years and have recommended her to both friends and family and will continue to do so.

Sarah is always excellent and we will always use her to book our holidays!

We can't fault the service Sarah provides, and we have recommended her on numerous occasions. She is brilliant.

Sarah came to us on recommendation from a friend and neighbour! Probably the best recommendation we have received. We have not had our holiday yet but regards the booking of a holiday we received the most expert and efficient service anyone could wish for. Well done Sarah!

Quick, efficient and helpful

The efficiency and speed of response makes holiday planning a thrill, every time; and the results are equally satisfying to experience!

We have always found Sarah to be most helpful and would recommend her

Friendly helpful advice and assistance as always, a great help in arranging your travel arrangements.

I will continue to recommend Sarah wholeheartedly to any friends, family and colleagues who I haven't already told! Sarah is an excellent adviser with a wealth of knowledge in all travel matters.

Unfortunately we are not able to give Sarah a higher score on the TC Sore than 10, as 10 is the highest. She is always efficient, friendly and thinks of everything we need, and some things we haven't even thought of. She has always found us good holidays, and we would recommend Sarah to anyone!

We have booked our holidays through Sarah for the past few years. She has always booked us fantastic places and we have valued her advice and experience.

Quick response, informative, provides lots of options repeatedly and seeks out additional personal supporting information. Will continue to do "leisure" and will recommend.

We have been extremely satisfied with all the help and advice Sarah has given us, we have recommended Sarah to all our friends. Sarah is friendly and very knowledgable and goes the extra mile to make sure our holiday plans run smoothly.

I have recently come back from a 2 week trip to Australia with my husband. I would like to say how great Sarah Bolton was - she arranged everything to do with the trip for us and also suggested places to visit. Unfortunately we had a delay on our way out and Sarah was a great help as she contacted our hotel and the cab company that was picking us up. I would recommend her to anybody wanting to go away.

Having recently booked our holiday with Sarah, we received an excellent service. Always contactable and if not available, she was prompt to return calls/emails. I will definitely be recommending Sarah to my friends.

I would recommend Sarah to everyone. She has been very helpful in booking my trip to Australia - I don't think I could have done it on my own. She is very pleasant and always cheerful on the phone.

Sarah always goes the extra "mile" and gives excellent service. I have used Travel Counsellors for about seven years now and been with Sarah for the last three years and wouldn’t go with anyone else. She is very thorough and efficient and takes care of all aspects of a cruise from start to finish, customising it to my requirements.

Always cheerful, knowledgeable and informative. We have booked through Sarah for 10 years, so I do not think we will be changing now! Simply the best...

Sarah has consistently provided a service and met our requirements when ALL the other travel agents have failed. Because she always goes the extra mile we now find ourselves ignoring the high street. Many, many thanks.

We have just returned from a fantastic honeymoon on board the Silver Shadow, advised, booked and arranged by Sarah who went way above the call of duty on every occasion. Your attention to detail was just superb Sarah, thank you so much.

I already have recommended Sarah to many friends, family and others. I would also say that whatever problem occurs Sarah always fully sorts it - help is always there. It’s always great to talk to Sarah, I feel she is now part of the family.

After quite a few calls around different "cruise specialists" companies the only person to give my partner the service, patience and actually listen to his needs was Sarah Bolton. Within 3 days he had made his decision. This was after over 3 months of trying before he went to Sarah. I think that speaks volumes on her approach, professionalism and dedication to delivering the highest quality service that she can.

Just a few words of thanks for organising our cruise. We had a fantastic ten days thanks to you. It was absolutely fabulous. We would recommend you to anyone and we will definitely use you again in the future. Thanks again for everything.

I have recently returned from a holiday organised by Sarah Bolton. The arrangements went perfectly from start to finish. Flights, transfers and hotel bookings were excellent. I have already recommended Sarah to family members and friends and would have no hesitation in continuing to do so. She is always prepared to "go the extra mile" to meet our travel needs. Long may it continue!

We are extremely satisfied with the help and assistance we received from Sarah. She seems a lovely person and is very eager to help. Thank you!

Sarah gives excellent service. You can always rely on her to go the extra mile - good personal service

I have booked several cruises through Sarah and hope to do so again. I find her very professional and helpful. I have recommended her to several people and will continue to do so with the confidence in knowing that she will always do her best for them to make sure their holidays go without any problems.

Over the years we have dealt with Sarah for our cruise holidays - 2004 east Med, 2006 central Med, 2008 Caribbean and just recently our 2013 criuise to the Baltic. We have found her to be very helpful and friendly.

Sarah has booked our holidays abroad and weekend aways in this country for the past 8 years always finding us first class accomodation. Nothing is too much trouble for her, she is very helpfull and knowledgable. We are about to use her knowledge and expertise to organise a four week holiday to Australia.

Sarah is always more than happy to listen to our needs and wants and find the best possible accomodation and destination. Sarah is extremely knowledgable and provides us with lots of research of activities etc to embark on whilst on holiday. Sarah is our first port of call!

Sarah was recommended by a friend and have not looked back since booking a few holidays with her. On each occasion Sarah has provided an excellent service comprising of quick responses, good advice and an understanding of what we want. I would not hesitate to recommend Sarah for organising a holiday or trip.

Nothing was too much trouble, Every question I had was answered promptly and efficiently i would definately Sarahs services again.

We have booked with Sarah on quite a few occasions and always received excellent service. e.g. We rang last saturday evening to book a cruise, Sarah was actually going out but she delayed her taxi to take our call. We were going on holiday on the sunday morning and she arranged everything for us whilst we were away, we came back to confirmation of our booking and all arrangements made for us. She is one very obliging person and we have already recommended her to family and would have no hesitation in recommending her to anyone else.

We have used Sarah for our travel needs for the past 2 years, although we have used Travel Counsellors for about 10 years. Sarah has always had a clear understanding of our holiday requirements and has always gone the "extra mile" to ensure we get what we want. She is quick to respond and sort out any problems which arise. Sarah has been prompt in responding to our enquiries in a cheerful and attentive manner. We would not hesitate to recommend her.

We have used Sarah's service for many years. We have always found her to be knowledgeable, professional, cheerful, patient and humorous. Sarah demonstrates these same qualities whether selling or advising; we have always felt as if we matter and that we are in 'safe hands'. Thank you Sarah.

I have already recommended Sarah to several friends and colleagues and would not hesitate to do so again in the future. We are extremely pleased with the service she provides and will continue using her in the future.

Just a quick note to say how much the kids and I enjoyed our trip to Legoland. Many thanks for all you did to organise everything for us and it all went very well. The hotel was excellent and the staff were really helpful. The kids had a great time on all the rides. However I was glad to take them back home so I could have a rest. Once again many thanks for helping us to have a great time away. Steve

Sarah has been such a find! She has set up a bespoke trip for us with the minimum of fuss and the maximum of efficiency and enthusiasm. She is very helpful, intuitive and fun. She has made what felt like a daunting trip into an adventure. If you want a personal service and excellent customer care look no further.

Thanks Sarah could not have abetter organized holiday, thanks to your arrangements, and I willkeep in touch for further trips{dont think it will be long haul.

I would like to thank you for organizing our trip to South Africa. Everything went very smoothly (except for the bumps in the sky). We had no problems whatsoever, and thank you for the email wishing us a good holiday and the postcard welcoming us back.

It is obvious that Sarah is dedicated to her job. She is very professional in her attitude and approach and gives 100% effort in job application. Her customer relations approach and support is excellent which provides confidence which is expected as a customer but not always received.

Sarah is always has the right info for you, she is always very helpful & finds the best price she can for you, we use her for our cruise holidays all the time, we like the little personal touches she gives.

Sarah has always given my wife and I a first class service.She has always been prepared to go that extra mile in finding the perfect holiday for us and we have no hesitation in consulting her for all our holiday needs.We recommend her unreservedly to all our friends.We particularly love cruising and her knowledge in this field is superb and we have had many wonderful cruises organised by Sarah.

Sarah has arranged several trips for me and always does a fantastic job: she is extremely thorough and always supportive. Whenever I want to plan a new trip Sarah is always the first person I turn to.

We instructed Sarah for our honeymoon in Kenya and Tanzania and the service we received was first class from start to finish. Not only did Sarah have immense knowledge of the countries but she listened to what we wanted and delivered it exactly. The cost was extremely reasonable and much less than her competitors who had quoted for us and we would not hesitate to recommend Sarah. Indeed we are already discussing with her our next holiday!

We have booked our holidays through Sarah Bolton for many years. We always find her to be knowledgeable, pleasant, professional and efficient. We would not use anyone else as we always feel that our booking is in safe hands.

Very good personal service. Answers all questions and takes the time to make further enquiries when necessary. Also takes the trouble to call on our return home to see how how much the holiday was enjoyed and if any problems arose. Very professional but also very friendly and easy to talk to.

It is lovely to have Sarah Bolton organising our holidays as we know she is a cruise specialist, and it is nice to know we will have the same person dealing with us all the time. She is always very quick to reply to my emails and queries as well, and it is very reassuring to know she will get us special offers for our future holidays.

I have booked a number of cruise holidays with Sarah.She has been extremely helpful and nothing has been too much trouble for her.I have obtained quotes from other travel companies but none have matched Sarah either in price or service.Now I no longer use any other travel representative but Sarah and have no hesitation in recomending her to people.

Sarah has been booking our holidays for many years now and each time she has sourced a holiday to our exact requirements and budget. she takes time to umderstand where we want to go and the needs of all the travellers in our party. It is my pleasure to recommend Sarah as she does such an excellent job .

Sarah is always cheerful & polite & willing to explain we need to know. We feel safe in her hands.

Sarah helped us book our first cruise over 17 months ago. She got us a really good price, cabin and some onboard credit. We have just returned from this fabulous cruise and have to say the personal service she provides is excellent. Phone calls, reminders, cards (pre and post cruise) really do make you feel like you have your own personal travel agent. A very impressive service.

Sarah is always extremely helpful in arranging our cruise holidays. She answers any queries we have and makes us feel we have a true friend who we can trust completely. We sing her praises to fellow passengers and just wish more people would use her excellent service. Her attention to detail is first class and she helps our holidays go smoothly. More power to her elbow she is fantastic.

Sarah Does It Again! Well, just back from a great trip to Luxor in Eygpt, arranged by Sarah as usual. She has been my Travel Counsellor for a number of years and I like the fact that I can email/call and give her a quick resume of my needs and budget and off she goes. Usually the first option she gives me is the one I choose! Sarah listens to my needs and is very knowledgeable in her field!

We had made our own decision to fly by Sri Lankan Air from London to Beijing in April, breaking the journey with a stay in Colombo on the way out and down the coast a little on the return. Hotel and flight arrangements were made with great efficiency, together with transport to and from the airport and excursions. Despite travel disruptions due to ash clouds, Sarah kept us calm and on schedule.

This is the first time we have used a travel counsellor and Sarah did a fantastic job for us. We had spent 30 hours surfing the net and drawing a blank. By chance..or fate..we meet Sarah, gave her our requirements and bingo! Within a few hours she had found us something that suited our remit perfectly-which incidently worked out cheaper than we could have got it ourselves! We cannot thank her enough

Thanks so much for taking the trouble to call me back and go through the viable options to get back home from Hong Kong, apart from that your advice was to sit tight and wait for further news. At least it was really comforting to know there was someone on the other side who would do their best to help...Really appreciate it! (Re: volcano crisis)

I want to say a HUGE THANK YOU for your phone call last week when Katie and her school friends were stuck in Iceland. Even though the school did not book their trip through Travel Counsellors (as we do!) your knowledge and reassurance set my mind at rest. You are an amazing lady - fabulous at your job- I know you've worked incredibly hard this week with the 'ash' crisis looking after your clients.

I just wanted to drop you a quick note to say thank you so much for organising such a fantastic trip for us. Thailand was incredible, we had the best time and it all went off without a hitch, for which we are incredibly grateful to you for. Once we've replenished the old bank accounts I'm sure we'll be back to get you to organise our next big adventure! Thanks again

Just a note to thank you very much for all your excellent help, support and advice you gave us in organising our wonderful adventure in New Zealand. We had an amazing time and exceeded all our expectations. A truly special place. We will definitely recommend you and hope to be in touch in the not too distant future.

The very first time we met Sarah we knew that our dream holiday could be a possibility. Sarah took time to note details of our wants & needs & set out several possibilities. Sarah found us the most affordable options. We were delighted with our pre-honeymoon pack & the system for guests contributing to our honeymoon. The small touches counted & Sarah made sure we felt special from start to finish.

I first contacted Sarah through a referral from another very satisfied customer. I provided Sarah with a specification for a special holiday, and trusted her with coming up with the 'perfect' ingredients. My trust was rewarded with a wonderful 21 day cruise, that my wife and I will never forget. Several holidays later I'm still happy to let Sarah "take the strain" and organise all future holidays.

Sarah has always provided an excellent service. She is extremely friendly, helpful & knowledgeable about travel. I will definitely recommend her to friends & family who are looking to book a holiday.

Sarah has been arranging our holiday requirements for six years and the service is always first class. On our latest cruise from Quebec to New York, we had a very pleasant flight from Birmingham to Newark and then onwards to Quebec. Those passengers who booked direct with the cruise line flew from Heathrow to Montreal and then had a three hour coach drive to Quebec. She is great.

I have used Sarah's services over a number of years now and she really understands what type of holiday I am looking for. I know I can't be easy..."Sarah, I need a holiday, somewhere hot" is possibly not the best information to work on! Sarah has sent me on some fab breaks, I have never been disappointed. Also travelling as a single woman, Sarah is very considerate of my safety and comfort.

Myself and my wife Joyce, highly recommend Sarah. She has ably assisted us with three cruise holidays with P&O in 2004, 2006 and 2008. Also she arranged our Christmas and New Year's holiday in Madeira for 2007/2008. Having met her personally, we found her a very nice and charming person. John and Joyce Dawson

We have used Sarah Bolton for all our travel needs for the last twelve years. We have always found her to be extremely helpful, knowledgeable, efficient and she has excellent communication skills. We have never met Sarah but we feel that we know her as her warm personality and sense of humour is always prevalent on the phone. We would have no hesitation in recommending her to anyone.

Nancy and I have been using Sarah for many years and have found her very good. Sarah has found holidays for us which are good value for money. I would recommend Sarah for all types of holidays - she is always on the ball always and is very helpful. From Lionel and Nancy

Sarah has organised and booked our holiday to Alaska for next year having spent all the time needed to achieve our itinerary and conclude everything within a week. What was special for us was having her professional, relevant advice and tips together with her genuine desire to ensure we hadn't ommitted any important detail which might detract from the very special experience it promises to be.

I first met Sarah at a networking meeting and was struck by her enthusiasm for her job at Travel Counsellors. I soon asked Sarah to provide a quotation for a family holiday and the rest is history! Sarah has been booking our flights, weekends away and family holidays for over 4 years. I have no hesitation in recommending Sarah- she is amazing!

I have been extremely pleased with Sarah's help and advice when making my holiday choices - her knowledge is second to none. Having Sarah as my Travel Counsellor has made one of the things in my life a lot easier and less stressfull - brilliant!

Sarah was very helpful and spent time on finding out exactly what we wanted from our holiday, it wasn't an easy brief - numbers, price and people joining us at a later date. We had a wonderful holiday and would recommend her to others trying to book those all important weeks away.

We have booked a few cruises with Sarah and each time we have received the most helpful service. She has always been very pleasant and we feel like she has become a friend as well as our personal travel consultant. She has always done her utmost to get us the best deal and her advice as to the ships and destinations has been second to none. We look forward to dealing with Sarah many more times.

Just a note to thank you very much for all your excellent help, support and advice you gave us in organising our wonderful adventure in New Zealand. We had an amazing time which exceeded all our expectations. A truly special place. We will definitely recommend you and hope to be in touch in the not too distant future. Best wishes from Becky and Andrew Gibson.

We have used Sarah to book many vacations especially cruises, she has always booked us on fantastic ships at very good prices. For our honeymoon I wanted to surprise my wife by doing a Carribean cruise, Sarah sorted us a cruise to remember and arranged everything from flights, hotels, transfers, flowers in the cabin, honeymoon party on the ship and concierge service. Sarah is to be recomended.

Hi Sarah Our trip to New Zealand was a great success. Thank you for all the arrangements you made for us. All the travel connections went without a hitch. Singapore airlines could not be faulted at all. The hotel connections via shuttle buses were very good , as were the hotels. My first long haul flight was much less stressful than I had expected and I will have no apprehensions when we next visit New Zealand as I'm sure we will. Our camper van was very well equiped and served us well for the two weeks which we travelled in it. Thanks also for the welcome home card which was thoughtful of you - also your newsletter. You have had a busy year. I hope we will bump into you at some stage and if not I'm sure we will speak on the phone .

Hi Sarah, I would like to say that we were very pleased indeed with both the service and help that you gave on our last cruise and we shall certainly bear you in mind for any future holidays. I must say I never thought booking over the telephone would be as good and efficient as it was and I really valued your personal assistance. Thank you once again. All the best Sarah.