Donna Waddington
My expertise
I'm based in
Woodford, Cheshire
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
With nearly 40 years in the travel business I am very well known in the Cheshire area. I am very proud to share that I will be celebrating my 23rd year with Travel Counsellors this year.
Working as a Travel Counsellor has allowed my true passion for the travel business to reflect in the service I give to each and every one of my clients. I can offer you totally independent and unbiased advice, flexibility and very competitive prices with financial protection.
I absolutely love the travel industry and take great pride in going that extra mile for my clients to create the perfect itinerary to suit their needs. It makes me very proud that so many of my loyal customers make it their business to recommend my service to friends and family.
I am well-travelled myself believing it’s important to see the resorts and destinations I offer at first hand. I have travelled extensively to Australia, Mauritius, Seychelles, the Bahamas, South Africa, Dubai, the Caribbean, America including Hawaii and California, the Far East including Thailand.
From this first-hand knowledge I can also assist with your plans for travel to many European destinations including Italy, Portugal, Spain, Turkey, Greece, Croatia, France and Switzerland.
Are you getting married? I specialise in honeymoons and weddings abroad offering an invaluable Honeymoon Gift Registry Service. This offers your wedding guests the opportunity to contribute to your honeymoon and make it a trip of a life time.
So next time you are looking for the perfect holiday please feel free to call me.
I have an office based in Woodford, near Bramhall you are welcome to make a personal appointment with me at any time.
Thank you for your time and I look forward to speaking to you.
Travel guides
Explore my guides and blogs
USA tri Boston & New York
?? Catching the early evening flight from Heathrow, landing in Boston at 8pm before transferring to the Mandarin Oriental on Boylston Street in the heart of Boston. The airport is no more than 20 minutes away from the airport you can even catch a ferry .. We are staying at The Mandarin Oriental famous for the most spacious luxury rooms and suites in Back Bay, exceptional spa and wellness experie
29 Jul 2025 5 min read
Boston & New York continued
Next stop New York involved ???? catching Amtrak 85 Northeast Regional to Penn station. This is the main intercity railroad station in New York City and the busiest transportation facility in the Western Hemisphere. Transferring to the Mandarin oriental - New York, which offers unparalleled luxury, breathtaking views of Central Park, the Hudson River, and the iconic New York City skyline, all fr
29 Jul 2025 5 min read
Western Australia
Western Australia Cygnet Bay - Pearl Farm 05:30 start with a flight from Perth to Broome before picking up the Air Kimberley flight to Cygnet Bay. Safely landing at Cygnet Bay airstrip, it was off the the Pearl Farm. This Australian owned an operated farm spans four generations of the Brown family. Only until recently have they invited travellers to share in this very special place, recently de
01 May 2024 5 min read
South Australia
Adelaide - Australia An early start, meeting Matthew Kurko owner of Small Batch Wine Tours who offers market leading private and shared-group tours. This was a great opportunity to visit the boutique cellar doors, whilst taking in, Yangarra Estate, Gemtree Wines, lunch at the beautiful https://salopian.com.au. & onto Olivers Taranga Vineyards. It was then off to Cape Jervis to pick up the short
01 May 2024 5 min read
Barbados
We flew with British Airways and we took the Manchester- Heathrow domestic flight and then continued from Heathrow to Barbados. Connections and our luggage transfer was perfect. The transfer time was sufficient to relax and grab some breakfast, but we also did feel like the travelling was being prolonged and we were waiting around unnecessarily. Our cases were also transferred onto our Barbados f
12 Oct 2023 5 min read
Reviews
What my customers say
Donna is amazing. It's that simple :)
Mr Coe
Surrey
27/02/2026
Excellent service from a very knowledgeable, talented and professional agent.Truly outstanding.
Mr Birtwhistle
Yorkshire
27/02/2026
Great service as always! Never go anywhere else for our travel.
Mike Hinchliffe
St Albans
18/12/2025
Excellent efficient service by a lovely lady. When Donna arranges my trips to Australia (which she has done for many years) I sit back and relax knowing everything is spot on.
David Hanson
Poynton
18/12/2025
Excellent service. Nothing too much of a problem. I would recommend my agent Donna to everyone.
Nancy Birtwhistle
Yorkshire
18/12/2025
Donna has an intuition for the right fit for all her clients and always puts forward options that fit our needs exactly. She is a joy to deal with and a consummate professional.
Charlotte J
Macclesfield
18/12/2025
"Donna must be one of your best , if not the best Travel Counsellor that you have. She always goes far beyond what you would expect. She works late at night , at weekends and on her days off to make sure everything is done properly. She could not be more helpful if she tried. Any problem will be sorted however long it takes. The service she gives is beyond exemplary."
Philip Razey
Hazel Grove, Cheshire
20/09/2023
Donna was very patient when we asked her to look at our honeymoon holiday. We changed our minds several times and found it hard to make a decision. When we found what we wanted it was booked quickly with the flights that we wanted.
Rachel Myers
Leeds, West Yorkshire
20/09/2023
Donna was extremely prompt when I made contact, her recommendation was in line with what we asked for, and the whole process was finalised the same day. Very efficient and honest. Gave relevant information around costing. Overall, extremely impressed.
Daniel Bainbridge
Stockport, Cheshire
20/09/2023
The service provided by Donna is second to none. Nothing is too much trouble when Donna is organising one’s holiday. I would most certainly recommend her services to my friends.
John B Sandham
Poynton, Cheshire
20/09/2023
Donna always works very hard to ensure we get everything what we want for our family holidays with our teenage girls. Full of fantastic ideas and a wealth of knowledge of all the resorts we have booked. Always gets back to me as soon as she can. Wouldn’t use anyone else to book our trips.
Lisa Martin
Bramhall, Cheshire
20/09/2023
Donna is very friendly, efficient, reliable. Extremely easy to deal with. Very helpful, offers good advice. I would definitely use Donna again and have already recommended her to friends
Louise Hatfield
Yorkshire
20/09/2023
I’ve already recommend her to everyone I know! Service is amazing, wouldn’t use anyone else.
Jenny Rigg
Poynton, Cheshire
20/09/2023
Donna is amazing. She is very knowledgeable and professional with a lovely personal touch. I always feel safe when I book with Donna.
Julie Earith
Woodford, Cheshire
20/09/2023
Donna has been very helpful and friendly. She takes the stress out of booking a holiday. Would highly recommend her to friends and family and use her services again!
Pip Hunt
Poynton, Cheshire
20/09/2023
Donna’s knowledge and understanding of our preferences are fantastic and always exceeds our expectations
Barbara Forth
Poynton, Cheshire
20/09/2023
Donna has booked our holidays for many years, her professionalism, knowledge and attention to detail are why will continue to book with her.
Jill Fielding
Woodford, Cheshire
20/09/2023
Donna is amazing, totally went the extra mile to find us our perfect break, but one that's right for us, our budget, and our preferences - amazing.
Claire Graham
Bramhall, Cheshire
20/09/2023
Donna Waddington is amazing at her job, she takes so much pride and gives individual attention remembering our needs and likes. We have booked for many years with Donna and would never look anywhere else. Her attention to detail is second to none and her passion and wealth of knowledge is outstanding. If your thinking of booking a holiday then Donna is the professional to use. Thank you for helping us over the years and make magical moments including booking our wedding for 23 people in Antigua 13 years ago. It was perfect !
Sophie Etherington
Yorkshire
20/09/2023
Donna Waddington gives great service and goes the extra mile to help in all aspects of my travel. I have been using her services for several years for work and vacation travel.
Peter Foster
Derbyshire
20/09/2023
Over the years Donna as organised us some very special holidays and we have no hesitation in recommending her to our friends and colleagues.
David Lee
Baildon, Yorkshire
20/09/2023
Booked many trips with Donna, and will carry on to do so. Super helpful as always.
Mark Tildsley
Bollington, Cheshire
20/09/2023
Great service as usual from Donna I sent her a message in the morning to say when I want to go away and she came back with suggestions and it was all booked the same day couldn’t ask for more.
Tracey Campbell
Poynton, Cheshie
20/09/2023
Donna is absolutely brilliant! Totally recommend Donna, she always goes above and beyond when it comes to booking our holidays.
Kay Bagley
Birmingham
20/09/2023
Fab service - always finds exactly what we’ve asked for, plus more!
Kate Tait
Cheshire
01/03/2023
Top of the shop service, thank you Donna
Bernie Harris
Poynton, Cheshire
01/03/2023
With Donna always top class service! Thank you so very much !
Nicole Joyeux Cooper
Macclesfield, Cheshire
01/03/2023
Donna must be one of your best , if not the best Travel Counsellor that you have. She always goes far beyond what you would expect. She works late at night , at weekends and on her days off to make sure everything is done properly. She could not be more helpful if she tried. Any problem will be sorted however long it takes. The service she gives is beyond exemplary.
Philip Razey
Stockport
01/03/2023
The service provided by Donna is second to none. Nothing is too much trouble when Donna is organising one’s holiday. I would most certainly recommend her services to my friends.
John Sandham
Poynton, Cheshire
01/03/2023
Donna was extremely prompt when I made contact, her recommendation was in line with what we asked for, and the whole process was finalised the same day. Very efficient and honest. Gave relevant information around costings and discounts. Overall, extremely impressed.
Daniel Bainbridge
Manchester
01/03/2023
Donna has pulled out all stops to arrange a difficult booking. She couldn't have done more. I was always contacted to keep me up to date and was never left wondering what was going on. I would certainly recommend Travel Councillor to all my friends who were looking to book holidays or travel.
Joyce Howarth
Cheshire
01/03/2023
Donna always works very hard to ensure we get everything what we want for our family holidays with our teenage girls. Full of fantastic ideas and a wealth of knowledge of all the resorts we have booked. Always gets back to me as soon as she can. Wouldn’t use anyone else to book our trips.
Louise Martin
Cheshire
01/03/2023
I would give an 11 if I could. Donna is very friendly, efficient, reliable. Extremely easy to deal with. Very helpful, offers good advice. I would definitely use Donna again and have already recommended her to friends
Louise Hatfield
Yorkshire
01/03/2023
Attention to detail brilliant!! Her judgement seems to be absolutely sound and she understands customer service in a way few others do- certainly that Ive experienced. Donna has been brilliant during difficult times in helping us manage our rebookings etc. We will always go back to Donna now going forwards ..
Kelly Fowler
Cheshire
30/08/2021
Donna offers an exceptional service, nothing is ever too much trouble, would highly recommend her to anyone…
Claire Bossons
Bramhall Cheshire
30/08/2021
Donna was very helpful and I would be happy to book other holidays with her and Travel Counsellors and recommend to others..
Susan Waterhouse
Cheshire
30/08/2021
I've used Donna on many occasions, for trips away. Always helpful and informative, and always there at end of phone if required. Highly recommended. Mark.
Mark Tildsley
Bollington Cheshire
30/08/2021
Donna is amazing very approachable nothing is too much trouble. She keeps looking for our holiday until it is perfect for us even if this takes many hours. She never shows her frustration think I would if I was in her position I recommend her all the time due to peace of mind before you travel when you are on holidays too Well done Donna
Catherine Broadbent
Bramhall Cheshire
30/08/2021
Really appreciated Donna’s quick response to our changing holiday & her support & knowledge in everything we had to do in these forever changing times! The hotel she recommended was fantastic and one we will definitely be going back to.....Thank You Donna xx
Gaynor Brown
Macclesfield Cheshire
30/08/2021
Fantastic support and service - particularly after our initial false start (on my side). Really tuned in to the types of holiday we'd like and found us something that looks as if it will hit just the right spot. Thanks so much Donna. I look forward to many more bookings with you!
Patricia Ward
Wilmslow, Cheshire
11/03/2020
Have been booking our holidays with Donna for about 15 years. We find her very easy to talk to, very helpful and have have always had amazing holidays with her help.Nothing is too much trouble for her.
Valerie Thomas
Chester
11/03/2020
Quick, efficient, friendly and professional. It’s the first time we’ve used Travel Counsellors but we will definitely be back to Donna
K Fowler
Woodford Cheshire
24/02/2020
Donna’s level of quality of service is truely impeccable, efficient and always totally dependable.
Kathryn Allatt
Sheffied
07/02/2020
Donna Waddington has helped me on many occasions to provide me with a variety of options for our travel plans. She is very efficient and always gives an honest impression in discussions.
John Hartley
Lichfield, Staffordshire
04/02/2020
Why would you go anywhere else? Super service from someone who, does care, long may it continue.
Les Bishop
Poynton, Cheshire
09/01/2020
Donna has a high level of customer service, comes up with lots of great ideas for holidays and never rests until she has done the best for her client!
Bonni Caddick Brown
Poynton, Cheshire
27/12/2019
Donna is amazing so knowledgeable and helpful nothing is ever too much trouble, she takes the time and remembers our likes and dislikes every time been booking with Donna for over 10 years would never use anyone else she is awesome
Sophie Etherington
Yorkshire
16/12/2019
Prompt efficient friendly service. With Donna you also gain a friend, she is professional, efficient and friendly.
Cheryl Parker
Yorkshire
16/12/2019
Donna is amazing so knowledgeable and helpful nothing is ever too much trouble, she takes the time and remembers our likes and dislikes every time. I have been booking with Donna for over 10 years and would never use anyone else she is awesome!!
Sonia Etherington
Melston Yorkshire
30/11/2019
Donna is extremely knowledgeable she always goes the extra mile for us.
Diane Kirk
Wigan
29/11/2019
Donna is absolutely fabulous in getting to know the person and what their needs and requirements are! Literally the best of the best and would highly recommend!
Emma Robertson
Bramhall, Cheshire
29/11/2019
Donna was knowledgeable, understanding, patient and just amazing!
Rebecca Davies
Lancashire
14/11/2019
Donna always is very helpful and thorough in everything she does. It’s a joy booking with her!!
Margaret Ridyard
Poynton, Cheshire
30/10/2019
Nothing is too much and everything is possible with Donna
Amber Owens
Macclesfield, Cheshire
23/10/2019
Good, efficient and friendly service making the whole experience of organising a holiday so much easier.
Suzanne Stear
Cheshire
22/10/2019
Always fantastic service when I use Donna. Would recommend her on every occasion.
Peter Clarke
Macclesfield Cheshire
22/10/2019
Great choice of hotels - and the one we selected was excellent. Flights were good and at reasonable times. It's also great to have all the paperwork we needed ready prepared as well.
Victoria Sutton Price
Derbyshire
07/10/2019
Amazing service! Fast and efficient.
Rachel O’Hare
Mere, Cheshire
02/10/2019
Amazing service (as always!), I wouldn’t go anywhere else.
Jennifer Rigg
Poynton, Cheshire
02/10/2019
Donna was brilliant to find just what we were looking for at such short notice and with the limitations we put on her choices.
Jennifer Margison
Poynton, Cheshire
02/10/2019
Donna has represented me on a couple of times now and I’ve no hesitation in continuing to use her. Charming and highly professional. Excellent.
Quintin Lawson
Mottram St Andrew, Cheshire
02/10/2019
Always fantastic service when I use Donna. Would recommend her on every occasion.
Peter Clarke
Macclesfield
02/10/2019
We don’t book our holidays anywhere else. Why would you when Donna takes care of all of our requirments and know exactly what we like and don't like? Thanks Donna
Mark Oliver
West Sussex
22/08/2019
The itinerary was exactly what we wanted and everything went smoothly. We had the best holiday thanks to Donna
George Wharmby
Glossop
20/08/2019
As always an excellent and personal service from Donna. The hotel and destination were just what we wanted and I will be ringing Donna again to book our next trip. Using Donna as a Travel Counsellor removes the hassle of researching resorts and hotels, arranging transfers and booking flights, but most importantly she knows the best places to go.
Cathy Thomas
Macclesfield, Cheshire
16/08/2019
Donna is fantastic and one of the best Travel Counsellors there is. She's very professional and her attention to detail is reflected in the personal service and tailored holiday that you are presented with. I couldn't recommend Donna enough for all of your holiday needs.
Laura Belshaw
Manchester
13/08/2019
Donna always gives a friendly, helpful and efficient service.
Michael Hanson
Poynton
12/08/2019
Very efficient and all the information was emailed within a short time of booking. Thanks Donna
Beverley Dingle
Macclesfield
12/08/2019
Very prompt response during the planning phase, good knowledge of our destination - Singapore and Australia.
Graeme Grieve
Prestbury, Cheshire
12/08/2019
First Class service and advice which I think has produced a 'trip' which has met all of our requirements in a cost effective manner thanks to Donna
Mark Forth
Buckinghamshire
29/07/2019
We have used Donna to book our holidays for many years .Donna puts so much time and effort into helping us choose the best hotels. A very personal service and she is always only a call away at any time I would and do definitely recommend Donna Waddington to book your hassle free holiday .
Caroline O’Connor
Woodford, Cheshire
09/07/2019
Donna has been my ‘Travel counsellor ‘ for so many years and arranged many holidays she is always really helpful and spends time with me deciding my best options. The arrangements are always well organised and she keeps me informed every step of way.
Colin Jarvis
Macclesfield, Cheshire
09/07/2019
Brilliant from start to finish , all questions answered and she rings back and e-mails on time and times stated. Great service !
Scott Williams
Macclesfield, Cheshire
28/06/2019
Donna always gives great service and excellent suggestions to our requested criteria. Once agreed, the communication and arrangements are very smooth.
Brian Kingham
Poynton, Cheshire
24/06/2019
Donna is amazing, she has organised so many holidays for us. Thank you.
Anne O'Sullivan
Worsley, Manchester
24/06/2019
I would recommend Donna to all my friends and family. I know that she gives first class service. What more can I say...:
Cynthia Bishop
Poynton, Cheshire
21/06/2019
Donna was extremely helpful in arranging our holiday and took on board exactly what we wanted to get out of the trip and exceeded our expectations. We will definitely be using her again.
Kay Bagley
Worcestershire
19/06/2019
I started using Donna after a work colleagues recommendation. I have told all our friends to use Donna she goes above and beyond in helping to tailor your holiday to your requirements.
Sharon Cordwell
Oldham
18/06/2019
We had another lovely holiday thank you. We can not fault Jet2, the flights were fine and the staff were really helpful and welcoming. Thanks Donna
Susan Harris
Worcestershire
13/06/2019
We always receive excellent service from Donna
Philip Razey
Hazel Grove, Cheshire
13/06/2019
Super Service!!
Martin Hoult
Manchester
13/06/2019
All round amazing thank you for everything Donna
Myles Howarth
Warrington, Cheshire
13/06/2019
We certainly would recommend Donna, she does look after her customers. We have no worries when we are away.
Cynthia Bishop
Poynton, Cheshire
03/06/2019
Prompt, professional and friendly service as always. Will always come to Donna for my travel needs from now on . Thanks Donna
Verity Edwards
Macclesfield, Cheshire
28/05/2019
Donna always adds a personal touch to her work. She is very professional and obviously cares about ensuring that her clients receive the best possible outcomes. Thank you Donna.
Joyce Ashley
Congleton, Cheshire
24/05/2019
I was a little nervous about booking a very special holiday, however Donna explained everything simply, clearly and concisely. She also gave me enough choices without there being too many, listening to exactly what we wanted. thanks, Paul.
Paul Carpenter
Adlington, Cheshire
17/05/2019
It's been a pleasure working with Donna who can't do more to help you with her wonderfully warm and friendly manner. She is always available / responds very quickly.
Rachel Davies
Cheshire
04/04/2019
Donna is totally customer focused, dedicated to find the best holiday for every individual. Ensures she takes time to fully understand what the customer expects and is also what the customer is prepared to comprise on. Donna is very passionate and clearly enjoys her role!
Louise Grant
Macclesfield, Cheshire
28/03/2019
Using Donna for choosing and booking our holidays has made the process easier and much more fun. Her knowledge of areas that we had not visited yet was fantastic. It doesn’t stop at the booking, the actual trips have been really well organised and even when things have changed en route Donna has sorted before we even knew we had a problem. Customer service at its best.
Andrew Jordan
Hessle
18/03/2019
This is the second holiday that we have booked with Donna and as before she was very helpful.
Sue Harris
Worcestershire
18/03/2019
I have been using Donna for a number of years now , she is a lovely lady to deal with nothing is too much trouble , always professional and extremely helpful , I have had some fabulous holidays organised by Donna and would highly recommend her services.
Emma Cooper
Gawsworth, Cheshire
07/03/2019
Always consistently good and I have already recommended several friends.
Veronica Oconnor
Poynton, Cheshire
07/03/2019
Donna Waddington is brilliant at her job. She is efficient, and has a really excellent manner in the way she treats her clients. She listens well, and is patient and understanding.
Michael Winstanley
Bolton
26/02/2019
Donna consistently looks after all of our travel needs and always comes up trumps with finding us a great holiday.
Mark Oliver
West Sussex
18/02/2019
Donna is extremely efficient - patient - helpful and pleasant. Nothing is too much trouble no matter how busy or how much pressure she is under. She always manages to find exactly what we want. I highly recommend her.
Marilyn Casket
Tytherington, Cheshire
12/02/2019
I just wanted to thank you for making my travel to New Zealand so smooth. The Emirates flights couldn't have been better and business class was excellent - very comfortable and good food too. Everything went to plan including the chauffeur service - very impressive. I don't suppose I'll be doing it again but if I was, you would be my first port of call.
Ann Walker
Poynton, Cheshire
10/02/2019
Always have reassuring, fantastic service using Travel Counsellors. Get the personal touch and really feel that they are just assisting you and no one else.
Nicola Moran
Poynton, Cheshire
17/01/2019
Donna has saved me so much time (and money) in assisting me with my holidays, excellent service every time, thanks
Mark Nolan
Bollington, Cheshire
15/01/2019
Donna was helpful from the start. She found the best priced tickets and had great communications. I'll definitely be asking Donna for assistance the next time I travel, and have no hesitations in recommending her to all colleagues, friends and family.
Thomas Hall
Nottinghamshire
15/01/2019
I have been using Donna for many years now and her service is always first class. She always goes that extra mile to find the right holiday that suits our very complicated needs. I have recommended her to friends of numerous occasions and the feedback has always been that they have been impressed by the service she offers.
Davina Osborne
Mayfield, East Essex
13/01/2019
I always use Donna, as do my family for any holiday bookings, as well as for advice and recommendations. She is extremely efficient and reliable in the service provided. Over the years I have recommended her to a number of my friends.
Anna Gibbons
Cheshire
30/12/2018
I just wanted to say thank you so much for organising the perfect honeymoon, it was out of this world and we loved every minute of it! Everything ran like clockwork and the accommodation in each place was amazing! We couldn't have asked for anything more. I fell in love with South Africa and is definitely a place we would love to visit again. Thank you again for all your time and hardwork that you put in to making it perfect and the advice you gave us, we have already recommended you to friends and family who were interested in how everything was organised, hopefully be in touch again to organise our next adventure!!Richard and Natasha
Richard Owen
Macclesfield, Cheshire
30/11/2018
For personal and friendly service I have found Donna unbeatable. I have been very grateful for this at a very difficult time.
Ann Walker
Poynton Cheshire
23/11/2018
Excellent service from Donna, great communications and a joy to book a holiday with. Made the process so easy and quick. Thankyou Donna
Verity Edwards
Macclesfield, Cheshire
08/11/2018
If I could rate Donna higher, I would! We recently booked our holiday through her for next year. A month away to Australia with numerous flights, car hire and plenty of accommodation. She was amazing from start to finish and went to the next level to make sure she had covered everything we wanted and within budget. Amazing lady who knows her stuff. Thanks Donna!
Joanne Sander
Bramhall, Cheshire
29/10/2018
Donna showed alot of patience with all my enquiries. I had the option to book this holiday myself but chose to take Donna's advice and help. So far has proved very beneficial.
Paul Parkinson
Poynton, Cheshire
25/10/2018
I would definitely recommend Donna to my friends and family, she was absolutely brilliant, she went above and beyond planning our perfect honeymoon on a very tight budget and shared her vast knowledge of South Africa with us so we could get the most out of our visit, excellent job Donna, thank you!
Richard Owen
Macclesfield, Cheshire
18/10/2018
We can't praise or thank Donna enough for all her amazing help and support in booking a special holiday for next year. Nothing was too much trouble and she got us an amazing deal. Thanks again Donna you are fantastic at your job we will be back.
Rachel Blower
Bollington, Cheshire
18/10/2018
I have used Donna Waddingtons service for over 10 years, she is always happy, professional and willing to go that extra mile always. 8 years ago she book 23 of us to go to Antigua for mine and my husbands wedding. Amazing smooth running can never thank her enough for what she did.
Sophie Etherington
Yorkshire
06/10/2018
Having myself been in the travel business for 50 years, and now retired. I am both reluctant and wary to trust someone to arrange and book my travel requirements. I am pleased to have found Donna and am happy to rely on her efficient and expert knowledge, along with her very pleasant personality to deal with any of my travel plans, and shall continue to book with her.for peace of mind .
Marlene Edmondson
Poynton
29/09/2018
Donna has been helpful, professional and very efficient.
Michael Turner
Hyde, Cheshire
19/09/2018
Donna gives 200%, and nothing seems like too much trouble, we would thoroughly recommend her
Cheryl Parker
Yorkshire
10/09/2018
We'd like to thank Donn for all her help in organising our holiday of a lifetime. She was patient and knowledgeable and always felt that our holiday was just as important as her own. We haven't hesitated to recommend her to anyone who's asked about our holiday and look forward to speaking with her again in the future.
Alison Batho
Bramhall, Cheshire
08/09/2018
Got the holiday we wanted plus a bit more. Excellent service. Thanks Donna.
David Ransley
Bramhall, Cheshire
28/08/2018
Donna is excellent and very professional. She is very aware of what I want from a holiday 10/10
Alan Garside
Poynton, Cheshire
28/08/2018
Donna is thorough, diligent and responds quickly to any queries you have.
Grace Johnson
Leeds
25/07/2018
I had a specific holiday request and Donna had it sorted within 24 hours - couldn't ask for anything better.
Stephen Royston
Ireland
18/07/2018
Donna works so hard to always find the right holiday for our family. Thorough , patient and extremely professional Can’t recommend enough
Robert Davies
Tytherington, Cheshire
12/07/2018
Donna managed to secure our holiday specification coming in under budget and always delivers in a friendly and timely manner. Thank you Donna !
Maureen Jee
Tytherington, Cheshire
01/07/2018
I always get a very good and friendly service from Donna, she’s always at the end of the phone to help with my travel arrangements. Big thank you Donna
Myra Corcoran
Poynton, Cheshire
10/06/2018
Donna is very efficient and understands the needs of her clients.
Joyce Ashley
Cheshire
18/05/2018
I would definitely recommend Donna to our friends and family as she has been extremely helpful and efficient in finding a suitable holiday. We will definitely be contacting Donna again when we want to book any further holidays.
Susan Harris
Droitwich, Worcestshire
02/05/2018
Really happy with the service Donna provided. Have used in the past and will use again.
Delyth Fitchett
Davenport, Cheshire
27/04/2018
Donna was excellent and gave great service. She spoke to all members of the party and replied very quickly to all requests. I’m looking forward to my holiday, thanks for making it possible!
Jessica Almond
London
22/04/2018
Donna is always very cheerful and supplies the best product to suit our needs.
Heather Cann
Bollington, Cheshire
11/04/2018
Donna was a great help when booking our group ski holiday. Very patient!
Fiona Cresswell
Bramhall
09/04/2018
Donna has been brilliant, sorting out our holiday to Nova Scotia - keeping us informed and up to date - super service.
John Briggs
Marple Cheshire
05/04/2018
Donna is always wonderful at helping us choose the best holiday for us with regards to location and of course price. Everything is always of a high standard. I would not go to anyone else.
Sarah Hartley
Cheltenham
27/03/2018
Excellent service, would highly recommend, goes the extra mile! Thank you!
Jacqueline Douglas
Poynton Cheshire
26/03/2018
We always use Donna Waddington for our holidays and she has always provided the best for us.
Michael Hanson
Poynton, Cheshire
10/03/2018
I have known Donna for many years now! She always goes that extra mile to make sure we have the best holiday! Even when we leave things to the last minute she manages to find us the perfect holiday destination. I would be lost without her help and support.
Davina Osborne
Mayfield, East Sussex
24/02/2018
Donna is wonderful! She is so friendly, offers great advice and listens to your family needs. She is extremely efficient and I would definitely recommend her.
Suzanne Place
Leeds, Yorkshire
22/02/2018
Donna went above and beyond during our holiday booking, including more than one late night.
Emily Stuart
Sale, Cheshire
20/02/2018
Always fantastic service from Donna, we would not go anywhere else.
Sharon Cordwell
Heywood, Lancs
20/02/2018
Donna has done a really great job and we are all very pleased and looking forward to our holiday in 2019.
James Wallhead
Nottinghamshire
19/02/2018
Donna has been booking our holidays for a number of years. We are more than happy to recommend her to friends and family. Nothing is too much trouble and Donna gives us peace of mind when travelling.
Jill Fielding
Woodford, Cheshire
02/02/2018
When booking with Donna I feel secure in the knowledge that everything will run like clockwork. I tell all my friends how marvellous she is and my family feel the same.
Cynthia Bishop
Poynton, Cheshire
02/02/2018
We couldn't have asked for a more friendly, knowledgeable and efficient service.
Rebecca Davies
Bosley, Cheshire
02/02/2018
Donna is always willing to come up with various options to meet our demanding (and ever changing) needs. I would have no hesitation in recommending her to other people and have done so to a previous employer. Thanks again.
Mark Quinn
Manchester
24/01/2018
I have always found Donna to be so helpful and professional.
Patricia Mitchell
Warwickshire
23/01/2018
Excellent service by Donna.
Dave Goodall
Bollington, Cheshire
23/01/2018
Very happy with prompt and efficient service.
Tracey Campbell
Poynton Cheshire
17/01/2018
Amazing attention to detail. Donna is fantastically helpful .
Anne OSullivan
Worsley
14/01/2018
Donna was recommended by a friend and she very much delivered. Lovely lady! Now looking forward to the holiday!
Kieran Lawton
Bramhall, Cheshire
14/01/2018
When booking with Donna I feel secure in the knowledge that everything will run like clockwork. I tell all my friends how marvellous she is and my family feel the same.
Cynthia Bishop
Poynton
11/01/2018
We always recommend Donna Waddington to friends and family because the service she provides is second to none. She listens to our requirements and then tailor-makes holidays which encompass these. The holiday arrangements always work like clockwork. Our holidays have proved to be stress-free from start to finish.
Alan Garside
Poynton, Cheshire
04/01/2018
Great service; would definitely use again.
Jenny Rigg
Poynton, Cheshire
09/11/2017
Donna is super quick at sorting out super holidays. Thank you.
Stephanie Davidson
Cheadle, Cheshire
03/11/2017
Donna is amazing very hard working & found a holiday that is just perfect !!
CJ Broadbent
Bramhall, Cheshire
30/10/2017
Donna is friendly, professional and made you feel as if nothing was too much trouble. Her ideas and suggestions made a great difference to our plans and will hopefully result in a much better, more varied holiday than we would have had without Donna's input.
Elizabeth Timms
Goostrey, Cheshire
12/10/2017
The experience was an excellent one, well done Donna
Martin Belshaw
Bramhall, Cheshire
12/10/2017
Donna who we booked our holiday with was absolutely fantastic. We have booked a few holiday with other agencies and she was above and beyond amazing. Very quick replies and quotes and great knowledge and advice.
Anna Poulter
Reading, Berkshire
04/10/2017
Donna has been fabulous. Always available to answer any question and knows exactly what our family wants from a holiday. First class!
Helen Green
Bramhall, Cheshire
19/09/2017
Donna is brilliant and has arranged some excellent holidays for me and my wife.
David Lee
Baildon, West Yorkshire
19/09/2017
Always fantastic service and attention to detail. Never been let down and always a most professional and friendly experience.
Michael Ball
Bramhall, Cheshire
02/09/2017
I have used Donna for a number of years, she is very professional, helpful and covers every detail, I would have no hesitation in recommending her to friends, family and colleagues.
Mark Lawton
Crewe, Cheshire
31/07/2017
Thanks Donna. You always manage to come up trumps with our holidays and I never ever have to worry about anything. It's all done for me!
Mark Oliver
Burgess Hill, West Sussex
27/07/2017
Donna is always so helpful, no matter how big or small the request Donna always treats you as if yours is the most important question. Great service!
Penny Roberts
Poynton, Cheshire
18/07/2017
Absolutely would and have only this week recommended Donna to my friend who is traveling to Thailand next year, Donna is so so helpful and knowledgeable and always delivers 100%
Claire Bossons
Bramhall, Cheshire
14/07/2017
Donna is a fabulous Travel Counsellor, always very helpful, friendly and professional. I have had the pleasure of dealing with her a few times now - super service.
Emma Cooper
Gawsworth, Cheshire
12/07/2017
A star as always - Thank you Donna for everything you do to make our family holidays so special.
Christopher Morgan
Macclesfield, Cheshire
10/07/2017
Donna is always friendly and efficient. She always seeks what is best for me and communicates a sense of confidence, dispelling anxieties and concerns. Having helped me many times, she is always the one I turn to when travelling abroad. I have never been disappointed.
Michael Winstanley
Bolton
05/07/2017
Donna has been absolutely amazing and extremely helpful - working with us at every step on a large group booking of around 60 people. She has had a lot of patience with us, taking the time to answer all our questions in a timely and considered manner and has been able to reassure us at every step of the way! I wouldn't hesitate to recommend her again.
Anna Williamson
Manchester
28/06/2017
As an infrequent traveller I needed guidance and help with booking my holiday abroad. Donna gave me options, was clear with her advice and made me feel as though everything was taken care of. Brilliant!
Christa Foster
Surrey
21/06/2017
Donna's customer service is exemplary. She is always very responsive and finds the best deals for my holiday. I have booked through Donna about 4 times now and have always been impressed with the high level of service that she offers. I will always continue to use Donna to book my holidays.
Catherine Devincenzi
Dartford, Kent
06/06/2017
Always been very happy with any travel arrangements Donna Waddington did for me. A friend recommended her to me a few years ago, and I have been using her ever since.
Ingrid Quinn
Cheshire
18/05/2017
We have always found Donna completely professional and she always delivers exactly what you ask for, usually better than you ask for. Without doubt Donna is fantastic at her job.
Julie Earith
Woodford, Cheshire
18/05/2017
Straight from the offset Donna was amazing, her ability to understand our needs and budget expectations meant we found the perfect place and destination. Donna used her wealth of experience and her contacts to help get this amazing trip, can't thank her enough. I will be recommending my friends to Travel Counsellors
Bilal Miah
Knutsford, Cheshire
18/05/2017
Always a delight to deal with Donna. Without exception she is obliging, efficient and extremely knowledgeable.
Timothy Birtwhistle
Lincolnshire
10/05/2017
I have used Donna for many years now and have never been disappointed. She appears to go that extra mile and provides a first class, efficient service.
Kenneth Wharton
Bramhall
02/05/2017
Donna does an amazing job for us every year and always organises a fabulous holiday which tailors our needs with perfection. I have already recommended her to friends!
Anne Netri
Holmes Chapel, Cheshire
12/04/2017
I would just like to say that I could not fault the way in which you dealt with my travel enquiry. I was very pleased with the outcome and would definitely recommend your services to friends family and colleagues. Thanks again
Peter Wright
High Lane, Cheshire
12/04/2017
Donna was very responsive and reliable. She did exactly what I asked her, took account of our personal circumstances, was empathetic and efficient. She also found us the right package for us in a timely manner.
Charlotte Wedd
Wilmslow, Cheshire
06/04/2017
Another fast, helpful and professional response to seeking a trip for 10 friends and to Portugal for the first time for all Thanks again Donna
Bryan Doherty
Poynton, Cheshire
03/03/2017
Donna gave us a very friendly, efficient and professional service, answered our questions and was very prompt in getting back to us.
Lynn Hughes
Bolton
03/03/2017
Donna always tries to understand everything about our family to ensure she gives the right guidance on our own choices and on holidays she recommends. She is very knowledgable and is always right. She is also quick to respond and always has a smile - you can even feel it though emails. I would highly recommend Donna at Travel Counsellors!
Sue Macnab
Goostrey, Cheshire
03/03/2017
We have used travel counsellors for many years now. We having been using Donna for probably about 11 years and have always been treated professionally . Nothing is too much trouble for her.
Valerie Thomas
Chester
01/03/2017
Donna provides a first rate service - honest, professional, friendly and creative! I couldn't ask for anything more, and so I wouldn't use anyone else to help me find my perfect holidays....
Nicola Kinsey
Derbyshire
27/02/2017
We have already recommended Donna to a few friends. Great service and very prompt responses to a lot of questions!
Benjamin Langstreth
Macclesfield, Cheshire
13/02/2017
Donna is quite far the best and most knowledgeable Travel Counsellor the U.K. We will not use anyone else and she always goes that extra mile to make sure we have the best possible holiday Donna now knows what we like before we do !!!
Robert Davies
Tytherington, Cheshire
07/02/2017
Amazing, friendly and great service!
Ella Nicholls
Buckinghamshire
07/02/2017
As always - Donna knows what we like and dislike and finds something to suit! She takes the stress out of finding the right holiday and brings back the fun of it! Thank you!
Lucy Elkin
Conwy
31/01/2017
We are always happy to book our holidays through Donna Waddington at Travel Counsellors because we feel we can trust her. Also she is able to give us additional useful advice based on her extensive knowledge of the travel industry. She works quickly and efficiently, and this too is much appreciated. Colin Fisher
Colin Fisher
Wrexham
31/01/2017
Donna is always helpful and knowledgeable. She provides insight into things you wouldn't have thought of when booking a trip.
Simon Cooke
Wrexham
31/01/2017
Personal service, professionalism, and having someone who is always there for advice and help is the reason why we use Donna at Travel Counsellors
Viv Oliver
High Lane, Cheshire
17/01/2017
Even in the run up to the Christmas period, Donna exceeded my expectations, she spent time out of the normal office hours to ensure that we had our perfect family holiday planned and booked.
Karen Nolan
Poynton, Cheshire
16/01/2017
Nothing is ever too much trouble or effort for Donna, always enthusiastic and honest and have every confidence in her personal recommendations
Claire Bossons
Bramhall, Cheshire
12/01/2017
Many thanks for your invaluable help in organising our holiday . The service and help we received from you was exemplary and made our holiday so much easier and enjoyable. Nothing was too much trouble for you, even when we were panicking. When we were faced with a problem, you sorted it for us with a smile and assurances that all was well and it was. We cannot thank you enough and will not hesitate to book through you again and to continue to recommend you to our friends. With grateful thanks .
Barbara Mann
Ilkley, West Yorkshire
10/01/2017
Donna is amazing so patient and puts in so much effort to find the perfect holiday to suit everyone's needs. I have been using her for many years and will continue to do so. I have recommended her to many people and they all come back singing here praises!. Thank you all at Travel Counsellors for our many holidays that have been booked through you.
Davina Osborne
East Sussex
04/01/2017
Donna has a great deal of knowledge and is is able to provide good sound advise. She is always very pleasant and replies promptly to emails and phone calls. I would definitely recommend her to family and friends.
Jacqui Crotch-Harvery
Macclesfield, Cheshire
29/12/2016
Donna provides a service which is second to none, she is attentive to our specific requirements and always provides excellent advise backed by an in depth knowledge. I have recommended her services to many of my friends and will continue to do so.
Brian Sandham
Poynton, Cheshire
28/12/2016
We have already recommended to a friend as we found Donna really helpful, patient and good humoured, despite the changes we made and then the frequent questions once everything booked.
Susan Bowles
Poynton, Cheshire
15/12/2016
Excellent service and very friendly. I will certainly recommend Donna to friends and family.
Terry Robson
Poynton, Cheshire
29/11/2016
Always a great service from Donna and always recommend her to friends and family! Thanks Donna.
Anna Gibbons
Stockport, Cheshire
16/11/2016
Donna was nothing short of brilliant. She was patient, accommodating and incredibly approachable and managed to make the potentially stressful process of choosing and booking a honeymoon so so simple. Her knowledge and experience shone through from day 1. We just cannot speak highly enough of Donna and we're incredibly grateful for her help this far. We'll be back to book our next holiday and we'll be sending friends, family and strangers off the street to do the same.
Adam Moore
Warrington, Cheshire
14/11/2016
Les and I have recommended Donna to our family and friends and they are as delighted with her as we our. I always feel that our holiday's are safe in her hands.
Cynthia Bishop
Poynton, Cheshire
14/11/2016
Donna has always been incredibly helpful and efficient.
Laura Kemp
Manchester
14/11/2016
Donna has handled our holiday experiences for several years now and we have total confidence in her recommendations as she understands exactly what we are looking for in our holidays.
David Erskine
Altrincham, Cheshire
08/11/2016
We have booked our holidays with Donna for a number of years and consistently receive excellent service, nothing is too much trouble.
Jill Fielding
Woodford, Cheshire
04/11/2016
Donna was extremely helpful, friendly and professional in helping us organising our break at such a short notice. Will use her again and highly recommend her. Thank you.
Jeanne Bedford
London
02/11/2016
Donna has looked after us on a few holidays now - delighted with the friendly efficient service would highly recommend her services to all, looking forward to our New Year Cruise.
Emma Cooper
Gawsworth, Cheshire
21/09/2016
Donna was extremely helpful in planning our trip, she listened to us and gave good advice.
Alan Hayes
Burley in Wharfedale, West Yorkshire
18/09/2016
Donna has been fantastic, nothing to much trouble. Made the booking experience so much easier..
Rebecca Grey
Bolton
14/09/2016
Very helpful as always, super customer service and a friendly voice at the other end of the line. Very quick in getting back to me with fantastic suggestions.
Sarah Hartley
Cheltenham
10/09/2016
First Class, helpful in every department
Peter Cleaver
Bollington, Cheshire
02/09/2016
Donna was fabulous with our booking even when Virgin holidays tried to steal us away. We've used Donna before and know that the service she gives is second to none. Will definitely use Donna again.
Mark Jervis
Poynton, Cheshire
31/08/2016
Donna is brilliant and I have never had a bad holiday when she has arranged it for me. When you get to your destination it is 100% like you are expecting. Have recommended a few people to her and will continue to do so. Brilliant
Andrea Lee
Baildon, West Yorkshire
04/08/2016
A first class service and advice from Donna who has always been on the ball and able to sort out our holiday requirements. Thank you.
Richard Mitchell
Kenilworth, Warwickshire
04/08/2016
Donna is just brilliant. She understands me better than I understand myself and always recommends great holidays. I highly recommend Donna
Sue Macnab
Goostrey, Cheshire
19/07/2016
Donna is always helpful, listens to what you want and tries to match everything to your requirements. We have recommended her many times.
Bernard Thompstone
Manchester
13/07/2016
She is very conscientious and promptly answers queries. Nothing is too much trouble. We would recommend her to anyone (and already have done!)
Philip Razey
Hazel Grove, Cheshire
18/06/2016
In short , knowledgeable, always available and it felt like Donna always had our best interests at heart.
Andrew Jordan
Hessle, Yorkshire
18/06/2016
Donna is always so kind and helpful excellent service thank you
Carol Potten
Colwyn Bay, North Wales
18/06/2016
Donna is friendly, helpful and pleasant to talk to.
Christine Wyatt
Cheshire
01/06/2016
Donna has been absolutely brilliant ... talk about the patience of a saint! When we started looking at cruises we where really unsure as to what we wanted/needed but Donna gave us options, without confusing us, and we were able to decide what was best for us as a family. We had great confidence in Donna from the start and without a shadow of a doubt will be asking for help again in the future.
Joanne Hood
Poynton, Cheshire
19/05/2016
We found the service friendly and very helpful, with options we didn't get elsewhere and at a good price. Can't go wrong really.
Matthew Widdall
Bramhall, Cheshire
03/05/2016
Donna is awesome and the reason we book all our holidays with TC
Robert Davies
Tytherington, Cheshire
29/04/2016
This is the second time we have used Donna and wouldn't hesitate to use her again the in future! Nothing is ever too much trouble and the advice she gave was so valuable on both holidays- advice we wouldn't have got if we'd booked through a high street travel agent! Highly, highly recommend! Makes booking a holiday easy!
Joe Nabbs
Milton Keynes
28/04/2016
Always excellent service from Donna, nothing is too much trouble and she is available when we are away should any questions arise.
Jill Fielding
Woodford, Cheshire
27/04/2016
It's our second time using Donna for our big holiday, the experience from start to finish is exceptional - nothing is too much trouble. I would highly recommend using the service because no matter what your budget is you are made too feel special. Well done keep up the excellent work.
John Hall
Poynton
15/03/2016
Donna was very patient and she took the time to understand what type of holiday we were looking for. She was very pleasant to deal with and we are very pleased with the holiday we have booked with Donna and I have already recommended Donna to my family members and friends. Will definitely use Donna again in the future.
Lesley Long
Stoke on Trent, Staffordshire
04/03/2016
Donna knew straight away what is was that I wanted to get out of my trip. She was efficient and gave me clear, concise information to make me feel safe and secure when going on my trip. I knew I was in the safest of hands. Thank You!
Rebecca Pavey
Poynton, Cheshire
17/02/2016
Donna makes booking a holiday a pleasure. Suggests the best type of holidays and places we would not have considered before. Also the support before, during and after is like nothing like you would receive from a high street or on-line travel agent!
Mark Oliver
Burgess Hill, West Sussex
25/01/2016
Donna was extremely helpful and efficient in helping us choose and book our holiday. She is also very patient and pleasant and nothing is too much trouble. We would highly recommend her..
Marilyn Casket
Tytherington, Cheshire
22/01/2016
Donna was so professional and always made herself available for help and assistance. I would definitely recommend Travel Counsellors to anyone
Vivien Oliver
High Lane, Cheshire
22/01/2016
We would highly recommend Donna - she was extremely helpful and patient! We asked so many questions as it is our first holiday to the states with three children. Donna completely understood our requirements and designed a bespoke package which is absolutely perfect for us! Thank you so much Donna.
Claire Graham
Bramhall, Cheshire
13/12/2015
Donna is brilliant. responsive 24/7 and a dream to deal with.
Michael Perls
Didsbury, Manchester
07/12/2015
Donna always provides a fantastic service.
Anna Gibbons
Manchester
03/12/2015
Donna is fantastic and very helpful. The holidays we have booked through her have always lived up to expectations and would advise all my friends to use her.
Andrea Lee
Baildon, Yorkshire
24/11/2015
Fabulous efficient and friendly service have already recommended Donna to friends.
Jean Halsall
Poynton
01/11/2015
Excellent service, would not hesitate to use Travel Counsellor again. Donna Waddington has been a massive help in organising our honeymoon and we have already recommended her services to friends and family members. Thanks again Donna
Matthew Jackson
Woodford, Cheshire
15/10/2015
She is fantastic and will go to great lengths to ensure that you get a fantastic holiday.
Anne Scanlon
Worsley, Manchester
14/10/2015
Fantastic service every time. We would not book with anyone else.
Nicola Erskine
Hale, Cheshire
14/10/2015
Donna provides such dedicated commitment to help you book your holiday and goes above and beyond realistic expectations to ensure everything is right . She is amazing. Thanks for some fab holidays
Robert Davies
Tytherington, Cheshire
05/10/2015
Just booked a holiday with Travel Counsellor Donna Waddington to Cyprus - would definitely recommend her services very efficient and friendly 10 /10, in fact just contacted Donna again to book another trip at Christmas
Emma Cooper
Gawsworth, Cheshire
25/09/2015
Donna went above and beyond when we were booking our honeymoon with her. Donna was incredibly patient whilst we were changing our minds about where we were going and the dates in which we could travel. Nothing was too much effort for Donna and the whole experience was very pleasurable and had made us both very excited for our trip. The overall package that Donna put together for us is everything that we wanted and would have taken us a lot of time and no doubt caused some stress if we had booked it ourselves! The price is fantastic and we can't thank Donna enough for all of her time, her experience really shone through as she pointed out and recommended things we never would have thought of! I will recommend Donna to everyone and will uses her again in the future...no doubt about it. Thank you so much for booking us the honeymoon of our dreams
Chloe Kaylor
Bollington, Cheshire
10/09/2015
Donna Waddington is the ultimate professional. She knows her stuff and looks around for the best deal. Nothing is too much trouble. Our family have used her services again and again. Thank you for helping us to make memories.
Heidi Robertson
Northamptonshire
21/08/2015
Donna is an absolute professional. Donna goes to no end of trouble to deliver such fantastic service. Always accommodating & we are always confident that Donna will deliver a super destination. Much appreciation to Donna.
Mike Fannon
Bollington, Cheshire
09/08/2015
Donna knew better than me about what I needed! My sister will now be using her too, she's taken the stress away from holiday hunting.
Lucy Pink
Essex
06/08/2015
Donna, pulled out all the stops and provided a service above and beyond expectations.
David Hunt
Poynton, Cheshire
06/08/2015
Nothing is ever too much trouble for Donna . She is always eager to help and seems to work 24/7. Booking with her always installs confidence and she has such a wide understanding of the market and her clients needs. You can rest assured your holiday or trip will go well.
Penny Roberts
Poynton, Cheshire
06/08/2015
I just wanted to say a HUGE thank you for booking and organising an utterly fabulous holiday in Lykia World, Turkey recently. We had such a lovely time paragliding, jetskiiing and not cooking for 10 days! We would thoroughly recommend the resort to other families. Your specialist advice and personal professionalism is second to none. Thank you
Kate Allatt
Dore, Sheffield
04/08/2015
We have booked with Donna before and keep coming back due to the excellent service she provides and also she understands exactly what we look for in our summer holiday it makes choosing the right place a lot easier.
Andrew Bishop
Northwich, Cheshire
17/07/2015
Donna has always gone out of her way to help us get exactly what we wanted for a memorable holiday.
Barbara Robinson-Todd
Macclesfield, Cheshire
13/07/2015
A true professional. Super service. We have no hesitation in using Donna or recommending her.
Sue Bull
Bakewell, Derbyshire
04/07/2015
Donna is a fantastic travel agent, she listens to us and always helps us to find our perfect holiday. She's honest and friendly. We have just booked our 3rd holiday through her and have recommended her highly to many friends and family. Donna has become more like a friend to us, not just a travel agent.
Lauren Thomas
Dartford
01/06/2015
So friendly and knowledgeable, total confidence when booking with Donna.
Claire Bossons
Bramhall, Cheshire
08/05/2015
I would just like to say how happy I am with the service Donna provided in booking our trip to the USA. Even when I asked her to swap and change a few things, nothing was too much trouble. I will have no problem in recommending her to friends and family and I will definitely get in touch with any future trips.
Mark Tildsley
Bollington, Cheshire
26/04/2015
Brilliant. A highly efficient service conducted in a most friendly manner.
Kenneth Wharton
Bramhall
26/04/2015
Donna is amazing! We have used her a few times now as she is so knowledgeable and makes each holiday so perfect and unique.
Anne Netri
Crewe, Cheshire
17/04/2015
After searching endless tour operators and independently for our perfect honeymoon we were given Donna's details through a friend and she was by far the most helpful and friendly person I had spoken to. Not only was she very knowledgeable on the Maldives she was prompt, responsive and tried every way to get us the best deal possible. The booking process was simple and Donna Handled everything for us. I would highly recommend if you are looking for a great value, professional, reliable and friendly tour operator!
Kelly Faith
Sidcup
23/03/2015
We have already recommended Donna to different people as she is very helpful and conscientious and always gets back to you very promptly with answers to any query you have.
Phil Razey
Hazel Grove, Cheshire
23/03/2015
I have already recommended Donna to a few people. She was so helpful, personable and really cared on our very special honeymoon holiday.
Lexi Devincenzi
Kent
18/03/2015
Excellent service throughout. Donna had great knowledge of the area we are looking to visit. Flexibility to speak to us at a time that suited us which is important when both of us are working 9-5
Christopher Donkin
London
11/02/2015
Donna has been not just been incredibly responsive, but proactive in helping to structure the best itinerary for our round the world trip with flights and hotels in 7 places in 4 countries. The advice had been invaluable. We would recommend Donna to all our friends.
Timothy Morris
Nether Alderley
15/01/2015
This is the second holiday Donna has arranged for us and both times she has been extremely efficient and helpful. She is also very friendly and adds a very personal touch in helping you choose your destination and hotel. I would highly recommend Donna to any of my family and friends.
Marilyn Casket
Macclesfield
06/01/2015
We have always found Donna at Travel Counsellors most obliging and helpful and would not even consider going anywhere else to book our holidays. First class service at all times!
Margaret Ridyard
Poynton, Cheshire
03/12/2014
Donna is an absolute star and has never let us down in all the time we have used her, always recommending quality that we have been absolutely delighted with. Would we recommend her? Absolutely 100%, indeed we already have as my parents in law have recently booked their holiday through Donna. We'd never go anywhere else, why would we?
Paul Morgan
Poynton
27/11/2014
This is our second booking with Donna and I doubt I shall ever have to book a holiday with anybody else every again! - Thanks Donna.
Mark Oliver
West Sussex
20/11/2014
Donna is fantastic and goes the extra mile to ensure that our large family is catered for.
Anne Scanlon
Worsley, Manchester
11/11/2014
We have been booking our holidays with Donna for many years now and never even consider using any other travel adviser. She has come to know us really well and recognises what we are looking for in a holiday. Her recommendations are always first class, making our holidays stress-free and enjoyable. We have recommended her to friends in the past and have no hesitation in continuing to do so.
Alan Garside
Poynton, Cheshire
15/10/2014
Donna is an outstanding travel consultant. Her knowledge is extensive and nothing is ever too much of a problem for her. Unlike some travel consultants, Donna goes the extra mile and you know that the holiday you book, will be everything you dreamed of. She will tell us if it's worth paying extra to get a better quality of holiday, and we trust her judgement totally. We know she won't over charge us or try to sell us extras that are a waste of time. She advises us honestly and openly. On occasions she has advised that paying a little bit extra will get us quality and we have believed her and put our trust in her. And she has never failed us. I recommend all my friends and family to her and I have no worries that she will deliver a high quality of customer service to them. Well done Donna. You truly are amazing.
Joanne May
Warrington, Cheshire
06/10/2014
Donna Waddington cannot do enough for her customers. She always goes the extra mile and with our booking she could even recommend the hotel personally as she had taken time out of her own holiday to check it out in the summer of 2014. Donna is an absolute diamond to Travel Counsellors and we love her. Thanks Donna.
Christopher Morgan
Macclesfield, Cheshire
29/09/2014
I have booked my holidays with Donna Waddington from Travel Counsellors on the few occasions that I have managed to have holidays abroad. Every time I have booked my holiday, the service has always been fantastic, second to none. I have no problem recommending Travel Counsellors and Donna Waddington to any friends or family and I will be using this company again. I feel so reassured that I know that my holiday is in good hands. Thank you once again.
Nicki Moran
Poynton, Cheshire
01/08/2014
When you find out the love of your life wants to get married abroad you can't help but be nervous about it. Where to go? When to go? Will it be everything we want it to be? Without the benefit of being able to and see the venue first we had to trust good advice and knowledgeable experience, I am pleased to say this is exactly what we received from Donna Waddington at Travel Counselllors. It was Italy we wanted to go to and we decided on a venue in Gardone Riviera. We got great advice from Donna choosing the venue and as not all guests could stay at the same hotel, recommendations and bookings were made for guests at other hotels, all within walking distance of the wedding venue. It was a great day and a superb holiday with friends and family. We made the decision to carry on after the wedding for our honeymoon in the same country which included train travel, transfers and three different hotels. The train journeys and transfers were scheduled accurately and the hotels were located perfectly for the places we wanted to go. I would certainly use Travel Counsellors again and recommend them to friends and family. Thanks Donna.
andrew palmer
stockport
28/07/2014
Donna always bends over backwards to make everything as easy as possible for you. I love the way I don't have to worry or stress about searching of hotels, travel etc.
Jane-Anne Robinson
Macclesfield, Cheshire
28/07/2014
Donna goes beyond the "call of duty" and goes “the extra mile" to secure the EXACT accommodation that we requested in the hotel of our choice. Ten out ten with a GOLD STAR.
Mike Ramsey
Wilmslow, Cheshire
28/07/2014
Donna has provided a vey professional service. She responded quickly to my questions and has provided me with good advice re visas. I have no doubt that I will recommend her to family and friends. 10/10 Donna!
Jacqui Crotch-Harvey
Macclesfield, Cheshire
22/07/2014
Donna, you are a true professional at what you do, you give your clients confidence and relaxation in knowing that you will do the very best to make their holiday experience the very best.
Joan Stafford
Poynton, Cheshire
27/05/2014
I would have no hesitation in recommending Donna Waddington to family and friends as she is always incredibly helpful and eager to assist in any way she can.
Mark Quinn
Rochdale, Lancashire
24/04/2014
I book quite a lot of holidays, and I always use Donna Waddington, who is very knowledgeable, efficient, pleasant and helpful. I have recommended her to several friends, who have all used her and all said the same as me!
Michelle Mather
Cheshire
24/04/2014
Donna has been perfect, her communication is excellent and she clearly paid attention to what we requested. Donna has spent time researching different options to suit our requirements and it looks as though she has found exactly what we were looking for. I would definitely recommend booking a holiday through Donna.
Andrew Stabler
Cheadle Hulme, Cheshire
12/04/2014
Donna is always cheerful, business like and organised. A pleasure to deal with.
Andrea Ashton
Bramhall, Cheshire
28/02/2014
Fab service - can't ask for any more. Always delivers 110%
Jill kay
Derbyshire
12/02/2014
I have nothing more to add as Donna is 1st class in everything I have asked of her over the many years I've been dealing with her.
Paul Roberts
Warrington, Cheshire
06/02/2014
Fantastic - Donna has really made us look at different options of travel - stretching our horizons and ensuring we have a wonderful holiday. Donna always goes the extra mile and she understands what we need and wish from a holiday even if we don’t! Thank you.
Lucy Elkin
Conwy, North Wales
06/02/2014
Donna is extremely knowledgeable and helpful and has produced a fantastic itinerary.
Pete Harper
Tytherington, Cheshire
06/02/2014
Donna is fantastic and we have recommended her to many friends and family. We feel Donna is an expert at what she does and would not dream of booking with anyone else. She gives a personal touch and has ensured she knows what we want as a family/couple from our holidays.
Nicola Erskine
Hale, Cheshire
25/11/2013
I was given Donna's details from my sister. Donna has been great in helping us book our amazing holiday to New York and Barbados. I have now passed her details on to my parents. Donna was really accommodating, friendly and helpful. Thank you.
Joanne Jones
Staffordshire
21/11/2013
Donna goes above and beyond what even the most demanding client could expect to ensure that you feel all your needs are being taken care of and that your honeymoon/holiday is the most important thing for her to organise. Donna is exceptionally enthusiastic and you can clearly see that she has a real passion for what she does. She has also been proactive in her communication, which has been good from my perspective as I am sometimes slow in getting things done. Don't change a thing!
Paul Millard
Knutsford
24/10/2013
Donna is a star coming up with ideas and affordable suggestions! Once decided on our destination we know we can rely on Donna to offer a very professional and personal service.
Maureen Rimmer
Tytherington, Cheshire
10/08/2013
Donna has been extremely helpful and has given my brother and myself all the advice we needed to book a holiday that suited our requirements. I would strongly recommend her to my colleagues and friends.
Hugh Preston
Bolton
10/08/2013
I would have no hesitation in recommending Donna to organise a holiday. She was patience personified as I was impatient to get it booked but as Donna explained neither the airlines or some hotels had released their prices at that time. Thankfully, it is now all booked, deposits paid and we are very much looking forward to our trip to New York. Thank you, Donna.
Melanie Bryce
North Yorkshire
06/08/2013
Once again I have used the services of Donna Waddington. The reason I use Donna is because I trust the advice and recommendations she has to offer. She has always gone the extra mile to look for my requirements and I appreciate all the effort she puts into looking for my holiday.
Lisa Kirk
Manchester
24/07/2013
I would have no hesitation in recommending Donna.
Charles Ramsey
Wilmslow, Cheshire
15/07/2013
I've booked a variety of holidays through Donna now and have always found her to be extremely helpful and accommodating whatever the budget. She has a great knowledge of resorts and hotels and I've found that her descriptions are very accurate. I have already recommended her to friends and would have no hesitation in doing so again.
Kate Bishop
Tunbridge Wells, Kent
08/07/2013
I was extremely happy with the service provided by Donna. Even the most trivial question was dealt with courteously and efficiently. She is a lovely lady to deal with and I will be asking her to book my next holiday! My niece recommended her to me and I have already passed on her details to friends.
Sue Darlington
Sale
01/07/2013
Donna came on a strong recommendation and she really helped sort out our trip and what was a very difficult time for us.
Judith Bloede
East Yorkshire
12/06/2013
Every year for around 8 years now we always booked through Donna. She is always most helpful and I know I can trust her judgement completely.
Colin Jarvis
Bramhall
20/05/2013
Donna is fantastic!! She is always available with great advise.
Anne Netri
Manchester
20/05/2013
Wonderful service and would be happy to place more business with Donna in the future.
Monica Gorton
Bramhall
15/05/2013
Our family has always received excellent service from Donna Waddington at Travel Counsellors. She is always our first contact when considering booking a holiday.
Colin Fisher
Wrexham
08/05/2013
I never worry about asking Donna to sort out our trips. even though some are a little difficult. I have already recommended her to friends and family and they have all been pleased with the support they received. Thank You.
Veronica OConnor
Poynton, Cheshire
01/03/2013
I was referred to Donna by one of my friends who had highly recommended her and I must say how fantastic she was from start to finish. Being in sales myself, I don't like to be sold to and I never felt like that whilst dealing with her. She listened very carefully to our criteria, and came back with exactly what we had in mind, and better! Donna did her best to keep within our budget, and went out of her way to ensure that our expectations were met. I would always highly recommend Donna to anyone wanting a hassle free way to book a trip.
Victoria Robinson
Cheshire
28/02/2013
I called Donna from a recommendation. She was extremely helpful, friendly and importantly not pushy. I decided to book through her in view of the receommendation and the customer service she offered (contacting hotel directly and dealing with airline). I am sure I will use Donna again and have already mentioned her to a friend who is looking for a holiday.
Louise Jervis
Poynton
26/02/2013
I certainly would have no hesitation in recommending Donna to other friends or family members. In fact I have already done so to a friend who is looking for a trip around Italy this summer. Donna is both attentive and knowledgeable of clients needs and requirements. Our experience during the booking process with Donna was both supportive, prompt and flexible to meet with our time availability. An excellent service to date - we are now just waiting for our trip to arrive.
David Lomax
Scotland
22/02/2013
Donna's attention to detail and diligent approach to her job makes sure that she delivers the highest level of customer satisfaction. She is determined to get the right holiday at the best price she can and she achieves this by listening to her customers requests. Nothing we have asked her to research has been too much trouble and her attention to detail is second to none. We can't wait for our trip to Cuba!
Victor Strohacker
Worthing, West Sussex
14/02/2013
We have always found Donna Waddington to be exceedingly knowledgeable and helpful.
Mark Crook
Poynton, Cheshire
21/01/2013
Donna has acted extremely professionally and efficiently and has shown an extensive knowledge of the industry as a Travel Counsellor.
Patrick Grady
Cheadle
11/12/2012
Donna is lovely and an extremely first class Travel Counsellor who goes the 'extra mile'. We have every confidence in recommending her to our family and friends as a dear friend recommended her to us a few years ago.
Edith Green
Bolton
20/11/2012
Using Donna at Travel Counsellors was the best experience we have had with booking a holiday. She was happy to carry out all of the searches for us whilst we were unsure of our holiday destination. As we were booking our honeymoon it was important that we found the perfect holiday and Donna did this for us and remained patient throughout. Even when we booked our holiday with Donna she was at the end of the telephone to answer any questions that we had. This provided us with a lot of reassurance and removed any stress or worries that we had. We will definitely be contacting Donna in the future to book future holidays and would recommend her to others. Thanks Donna.
Emma & Dave Gaunt
Leeds
25/09/2012
Donna was recommended to me by my niece. I found her to be most helpful, nothing was too much trouble. I have alerady passed on her details to a couple of friends who are thinking of booking holidays shortly.
Susan Darlington
Sale
07/09/2012
Very helpful and supportive, providing assistance above and beyond her remit. I normally sort out my own holidays but have chosen to make use of Donna, knowing that if anything goes wrong she will be there to help.
Lorraine Abraham
Rossendale
07/08/2012
Our TC, Donna, is fantiastic. She's helpful in booking last minute travel and complext trips. We couldn't live without her for complex trips!
Kathleen Mackay
Manchester
06/08/2012
Donna went the extra mile to find us exactly what we wanted for our honeymoon at short notice. We had no idea where to go and she really got to understand what we wanted, she also had so much knowledge about the hotels, flights etc that I really trusted her. The price was really competitive too so we'll definitely be going back to Donna for peace of mind knowing that we'll be going somewhere that meets and hopefully exceeds our expectations!
Lucy Woodhouse
St Albans
27/07/2012
Donna was a pleasure to deal with on every level. She was so friendly and lovely, answered emails promptly and gave us loads of options to find us the perfect honeymoon. We settled on a 2 week trip to Singapore and Bali and it was amazing. We cant thank her enough for her help and professionalism.
Rachael Mclean-Anderson
Epsom
26/07/2012
Donna Waddington is the best agent we have used as a company, bar none.
Catherine Booth
Oldham
19/07/2012
Donna has dealt with our booking in a very prompt,efficient and friendly way. I would recommend her as it is so good to speak to such an approachable person,who is both knowledgeable and reassuring. We can relax and look forward to our holiday in October,knowing that Donna has been attentive and considerate to our needs. Thanks,Donna!
Linda Downes
Stockport
13/07/2012
Great service wonderful price, you couldn't get better service if you tried!!!
Glyn Flower
Cheshire
06/07/2012
Donna always provides a professional and personal service. She is an expert in her field. We get the price and the best quality holiday with her. We can always leave the travel arrangements to Donna knowing we are in very safe, honest hands.
Victoria Price
Derbyshire
06/07/2012
Donna Waddington is my travel advisor exceptional. She allways goes the extra mile, responds rapidly, is totally flexible with last minute changes and always a pleasure to work with. For a small business she always has an eye on costs but also on the human aspect of business travel!
Lydia Meyerturkson
Manchester
22/06/2012
We have used Donna many times previously (including our Mexican Wedding) because she is truly excellent and knowledgeable at her job. She is always very friendly and helpful and if you ever need the definition of Customer Service, Donna is it! We cannot recommend her highly enough.
Stephen Keys
Cheshire
18/06/2012
Donna is a great Travel Counsellor and always helps us to find great holidays year after year.
John Hartley
Lichfield
11/06/2012
We have used Donna in the past to book holidays for us so when we got engaged Donna was our first thought for Honeymoon ideas, we were really unsure of what we wanted and where we wanted to go so we gave Donna a very random and almost impossible brief of what we wanted, Donna reccomended Mauritus to us as a beautiful island in the indian ocean that offers the option of beachside luxury and also the options to get out and about and explore, the hotel was lovely and the location could not have been better, Donna always uses her skills in matching our holidays to our personalities and needs perfectly. The advise and knowledge Donna has on so many locations and hotels certainly makes the whole process of booking holidays stress free and exciting.
Lynsey and Daniel Hartley
Bramhall
11/06/2012
Donna is an extremely helpful Travel Counsellor and I would have no hesitation whatsoever in recommending her to friends, family and colleagues. I have also used her services for booking flights and accommodation for work purposes.
Mark Quinn
Rochdale
31/05/2012
I can honestly say that Donna has provided a FIRST class service and exceeded all my expectations. I found Donna very personable and easy to communicate with and having understood my requirements she worked hard finding several options for me to choose from. The options and alternatives that Donna provided were all very high quality holidays for a reasonable price. The eventual holiday we chose was superb and we had a wondeful time and we were not dissappointed. "Thank you Donna .... you made choosing a holiday easy and enjoyable. 10/10!"
Glyn Day
Bury
04/05/2012
Donna was absoluely outstanding! I have always made my own independant travel arrangements for me and my family. After a catastrophic illness last year, that wasnt possible. However, Donna was incredible. Every detail, every consideration (even the ones that hadnt even thought of,) were planned for with contingencies. Donna was both highly professional, responsive and courteous at all times. She gave my husband and I, total peace of mind. The whole family even got an upgrade going to America, via Virgin Atlantic and myself another upgrade on the return leg! Superb! THANK YOU! P.s. I would book again, just need some pennies!! p.p.s My husband has appointed Donna and travel counsellors to take care of all his business travel too, as a result!
Kate Allatt
Sheffield
24/10/2011
As a family we have used Donna at Travel Counsellors for all our recreational flight and holiday requiremets and also for our business flight arrangements. During the many years of dealing with Donna we have found her to be totally professional whilst still maintaining the personal touch so important to dealing with valued customers. Nothing is too much trouble and she is always willing the 'go the extra mile' often using her own time to ensure our requirements are met. We have no hesitation recommending Donna to anyone requiring expert advice and attention for flights and holidays.
Sylvia Morgan
Poynton. Cheshire.
21/10/2011
We were so pleased we met Donna at a wedding fair as she planned and booked the perfect honeymoon for us. Donna was so friendly and helpful from when we first met right through to our return from holiday. She gave us great suggestions for our itinerary and knew from experience the best places to stay and visit. As a result, we had an amazing honeymoon and were really spoilt at each resort we stayed at. We would definitely recommend Donna for booking any trip you want to go smoothly and thoroughly enjoy.
Laura Donnelly
Macclesfield
21/10/2011
Donna was very friendly and knowledgeable. She was able to accommodate all our special requests when booking our honeymoon. She always promptly replied to emails and helped with the setting up of our honeymoon gift registry.
Simon and Nicola Hodgson
Stockport
29/08/2011
Donna was recommended to me by a close friend who suggested I tried using her to come up with a suitable honeymoon package. Donna was discreet in her communication, listened to what accommodation and travel I was wanting and compiled an itinerary that met everything I was looking for in providing us with superb accommodation within our budget for a truly fabulous and memorable honeymoon in Capri and Ravello. I can highly recommend Donna in providing a first class professional service & superb attention to detail in piecing together our honeymoon – thanks so much Donna!!
Stephen Maynard
Cheshire
11/07/2011
As someone who normally books their own holidays I was sceptical about using a travel agent but as it was our honeymoon and we weren’t sure where to go I contacted Donna. She quickly got a good feeling for what we liked and came up with a fantastic holiday in California (and at a better price than I could find!). Every hotel was amazing and Donna even managed to secure us a mustang convertible, which my husband has set his heart on - to really experience the cliché. The trip was the perfect honeymoon, best time of our lives and I cannot thank Donna or recommend her enough!
Donna Littlewood
Stockport
16/06/2011
My wife and I decided to get married in Antigua this year. We took 23 people with us on what was to be an unbelievable Wedding! Donna arranged everything for us and was on hand when we were in Antigua if we had any questions to ask. Donna's attention to detail and personal service was the key to using her and we will always use Donna in the future. Donna is a true professional at all times!
Peter Etherington
Leeds
19/10/2010
I was recommended intially to Donna by a friend who had booked her honeymoon through Donna. I was very impressed at the level of service I received from Donna and at how competent she is. Donna is a lovely, friendly, polite person and did a fantastic job at arranging my honeymoon. Thank you for arranging a very memorable honeymoon.
Debbie-May Davenport
Congleton
16/10/2010
We had a fantastic holiday in South Africa thanks to you Donna. You made it extra special and we will never forget Shamwari it was wonderful. Cannot thank you enough Love Chris & Allan
Chris & Allan Holden
Lancaster
14/10/2010
Donna is a lovely, friendly, personable girl who clearly enjoys her job! She is always more than willing to help.
lisa dyson
leeds
01/10/2010
I'm not sure if I can tell you how fabulous Donna is in 400 words alone. Suffice it to say you will never regret trusting her with your holiday plans. She has recently arranged a fabulous wedding for us in Mauritius after having to put up with endless enquiries about all sorts of things from us. Donna is patient, kind, friendly and completely unflappable. We love her!!!
Jo Brook
Macclesfield
29/09/2010
We had a great time in Florida. Thank you for the excellent service you provided. We will be calling you again next time and will be happy to recommend you to others. Regards, Zac Anderson.
Zac Anderson
Macclesfield
06/03/2009
I just wanted to drop you an email to say a big thank you from both Michael and me for arranging our honeymoon in Mauritius and Dubai. Also for keeping our bridal account up to date and being so helpful whenever we needed anything. We really appreciated everything you have done for us and have found you both really lovely people, I have recommended you both to quite a few friends and family. Thanks again Sarah and Michael Hartley xx
Sarah Hartley
Manchester
06/03/2009
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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Donna Waddington