Five reasons our award-winning holidays are truly unique

06 May 2026

As proud recipients of a King’s Award for Enterprise 2026 in Innovation, we’re committed to continually evolving how we deliver personalised holidays. With in-depth expertise and the human touch, combined with access to state-of-the-art technology, your Travel Counsellor creates experiences tailor-made to you - so you're free to immerse yourself in new cultures, expand your perspective on the world, and create memories you'll cherish forever.

Whether you're itching to explore quaint villages in Italy, discover the culture and traditions of Japan, or uncover the wonders of South Africa, our award-winning expertise makes us the perfect companion to bring your travel dreams to life. Read on to discover five reasons why a Travel Counsellors holiday is so unique, and see for yourself why we’ve earned this celebrated award.

Five reasons our award-winning holidays are truly unique

Here are five reasons why a Travel Counsellors holiday is so unique:

1. Personal concierge who genuinely cares

We pride ourselves on delivering exceptional care that goes beyond normal travel arrangements – it's about crafting experiences with you as the focal point of every trip.

Our Travel Counsellors, who are both experts and enthusiasts, are committed to not just meeting but exceeding your expectations, fostering lasting bonds along the way.

2. Our global expertise, your extraordinary experience

Unlock a world of extraordinary experiences tailored just for you. Our global community, spanning six countries, offers unique insights and expertise, ensuring your itinerary is as extraordinary as you are.

With over 2,200 independent advisors, we deliver unmatched personalisation, combining local wisdom with a worldwide perspective for unparalleled journeys. Every trip we curate reflects a thorough understanding of diverse cultures, destinations, and logistics.

3. We're here for you whenever you need us

Imagine having a travel companion available 24/7, spanning the globe to offer unwavering support during every stage of your adventure. Tap into our worldwide network of travel experts and a world-class support team, all powered by innovative technology and available when you need them.

Whether through a call, a message, an email, or our myTC app, you'll receive prompt responses to all enquiries. Our expert recommendations are fuelled by genuine reviews, offering you peace of mind and reliable information.

4. Your satisfaction is our priority

We are recognised as MoneySavingExpert’s leading travel company for outstanding customer service, and our commitment to you is unparalleled. This dedication is evident in our award-winning services and five-star Trustpilot rating, where every detail, from unique itineraries to consistently going the extra mile, revolves around ensuring that you're genuinely delighted.

Your satisfaction is not merely a goal we aim for; it's the very essence of our service, and we are proud to set the standard in the travel industry.

5. Your peace of mind Is our mission

Travel with confidence, knowing your peace of mind is our mission. Licensed by the Civil Aviation Authority, your safety and comfort is always paramount. With flexible payment options through the myTC app, extensive insurance coverage, and financial protection for everything you book, your journey is shielded against uncertainties.

Our commitment extends beyond personal benefits; we actively contribute to responsible travel. Reduce your carbon footprint, support communities, and explore the world with a sense of responsibility, ensuring a positive impact on the destinations you encounter.

Inspired to start planning with us? Find your perfect Travel Counsellor today.

3 different ways to experience Malta on a city break

09 October 2026

A city break in Malta can look very different depending on how you like to travel. You could check into a five-star hotel and build your days around art, architecture, and Michelin-starred dining. You could slow everything down, wandering through neighbourhoods, stopping for pastizzi, and exploring historic towns. Or you could use the city as a base for hiking, kayaking, diving, and days spent discovering Malta’s coastline. Here are three ways to make a short break in Malta completely your own.

The perfect guide to a Valletta city break

09 October 2026

For a city break with plenty to see, eat, and experience, Valletta makes a wonderful choice. Malta’s compact capital is easy to explore on foot, with honey-coloured streets leading to grand palaces, historic churches, and harbour viewpoints. From its impressive fortifications to its lively restaurant scene, Valletta brings together centuries of history and a distinctly Mediterranean way of life, making it ideal for visitors who want more from a short break than simply sightseeing.

Travel Counsellors experience the magic of Bhutan

02 October 2026

Bhutan offers a rare sense of stepping away from the familiar. On a recent eight-night journey, a group of Travel Counsellors travelled from Thimphu to Gangtey, Punakha, and Paro, experiencing mountain passes, riverside valleys, ancient monasteries, local communities, and peaceful highland landscapes along the way. The itinerary combined significant landmarks with hands-on experiences and quieter moments, offering a thoughtful introduction to a country that still feels wonderfully untouched.

Five reasons our award-winning holidays are truly unique

3 different ways to experience Malta on a city break

The perfect guide to a Valletta city break

Travel Counsellors experience the magic of Bhutan

Keep dreaming with us

Every unforgettable journey starts with the right person by your side.