Five reasons our award-winning holidays are truly unique

06 May 2026

As proud recipients of a King’s Award for Enterprise 2026 in Innovation, we’re committed to continually evolving how we deliver personalised holidays. With in-depth expertise and the human touch, combined with access to state-of-the-art technology, your Travel Counsellor creates experiences tailor-made to you - so you're free to immerse yourself in new cultures, expand your perspective on the world, and create memories you'll cherish forever.

Whether you're itching to explore quaint villages in Italy, discover the culture and traditions of Japan, or uncover the wonders of South Africa, our award-winning expertise makes us the perfect companion to bring your travel dreams to life. Read on to discover five reasons why a Travel Counsellors holiday is so unique, and see for yourself why we’ve earned this celebrated award.

Five reasons our award-winning holidays are truly unique

Here are five reasons why a Travel Counsellors holiday is so unique:

1. Personal concierge who genuinely cares

We pride ourselves on delivering exceptional care that goes beyond normal travel arrangements – it's about crafting experiences with you as the focal point of every trip.

Our Travel Counsellors, who are both experts and enthusiasts, are committed to not just meeting but exceeding your expectations, fostering lasting bonds along the way.

2. Our global expertise, your extraordinary experience

Unlock a world of extraordinary experiences tailored just for you. Our global community, spanning six countries, offers unique insights and expertise, ensuring your itinerary is as extraordinary as you are.

With over 2,200 independent advisors, we deliver unmatched personalisation, combining local wisdom with a worldwide perspective for unparalleled journeys. Every trip we curate reflects a thorough understanding of diverse cultures, destinations, and logistics.

3. We're here for you whenever you need us

Imagine having a travel companion available 24/7, spanning the globe to offer unwavering support during every stage of your adventure. Tap into our worldwide network of travel experts and a world-class support team, all powered by innovative technology and available when you need them.

Whether through a call, a message, an email, or our myTC app, you'll receive prompt responses to all enquiries. Our expert recommendations are fuelled by genuine reviews, offering you peace of mind and reliable information.

4. Your satisfaction is our priority

We are recognised as MoneySavingExpert’s leading travel company for outstanding customer service, and our commitment to you is unparalleled. This dedication is evident in our award-winning services and five-star Trustpilot rating, where every detail, from unique itineraries to consistently going the extra mile, revolves around ensuring that you're genuinely delighted.

Your satisfaction is not merely a goal we aim for; it's the very essence of our service, and we are proud to set the standard in the travel industry.

5. Your peace of mind Is our mission

Travel with confidence, knowing your peace of mind is our mission. Licensed by the Civil Aviation Authority, your safety and comfort is always paramount. With flexible payment options through the myTC app, extensive insurance coverage, and financial protection for everything you book, your journey is shielded against uncertainties.

Our commitment extends beyond personal benefits; we actively contribute to responsible travel. Reduce your carbon footprint, support communities, and explore the world with a sense of responsibility, ensuring a positive impact on the destinations you encounter.

Inspired to start planning with us? Find your perfect Travel Counsellor today.

5 exceptional Italian villas for your next escape

18 September 2026

From the rolling hills of Tuscany to the dramatic Amalfi Coast, Italy offers plenty of memorable settings for a villa holiday. These five homes combine characterful architecture, private pools, spectacular views, and easy access to some of the country’s most-loved towns and landscapes. Whether you’re travelling with family or friends, each villa brings its own take on relaxed Italian living, with plenty of space for long lunches, lazy afternoons, and exploring beyond your front door.

A closer look at One&Only in Dubai

18 September 2026

Dubai is known for its glittering skyline, desert adventures, and impressive choice of luxury hotels, but One&Only offers a more refined way to experience the city. At both One&Only Royal Mirage and One&Only The Palm, guests can enjoy private beaches, exceptional dining, beautifully designed accommodation, and thoughtful experiences, while still being within easy reach of landmarks such as the Burj Khalifa, Dubai Mall, and Palm Jumeirah.

Secrets Moxché Playa del Carmen: The Riviera Maya all-inclusive that feels anything but ordinary

17 September 2026

There are all-inclusive resorts where everything you need is conveniently in one place, and then there are resorts where exploring the hotel becomes part of the holiday itself. Secrets Moxché Playa del Carmen very much falls into the latter camp. This adults-only retreat on Mexico’s Riviera Maya brings together contemporary design, 485 suites, an impressive collection of restaurants and bars, and some far less expected touches. Think cenote-style pools hidden amongst stone and greenery, an interior lagoon beach, rooftop swimming, taco tastings, and a nightclub you need to know how to find. Better still, Playa del Carmen’s famous Fifth Avenue is around ten minutes away by car when you do feel like venturing beyond the resort.

Five reasons our award-winning holidays are truly unique

5 exceptional Italian villas for your next escape

A closer look at One&Only in Dubai

Secrets Moxché Playa del Carmen: The Riviera Maya all-inclusive that feels anything but ordinary

Keep dreaming with us

Every unforgettable journey starts with the right person by your side.