So, what’s the deal with using a Travel Counsellor?
You see, having a Travel Counsellor is like having your own travel concierge: someone who takes your ideas from scratch and delivers you a selection of holidays to choose from, totally tailored around your preferences.
Your plans can be big or small, simple or luxurious; the same care and attention will go in regardless. And you don’t pay a penny for it. There’s got to be a catch, right?
The majority of my business is tailor-made trips, which allow me to create something completely unique, the right dates, flight times, a huge choice of hotels and cruises, incredible experiences, car hire and more. The system we use to pull all these elements together is cutting-edge, it ensures that the holiday runs seamlessly, and it also protects them in a package. So, if there’s an issue, you’re covered all the way.
Working like this gives me a mind-boggling choice of options, from a huge selection of quality, tried-and-tested suppliers. And, even better, they’re normally at rates exclusive to us, so when I deliver your package, you’ll get a competitive price, wrapped up in an exceptional service.
Likewise, I’m a totally independent travel agent, with access to literally hundreds of third-party companies from package holidays to escorted tours, river cruising to cycling specialists. The vast majority of which build paying me into the total cost. You could do all the legwork, find it and book it directly, or save yourself the hassle and let me do all the running.
You tell me what you want to do, I’ll track down the perfect thing. The price is the same either way.
Some of the big boys incentivise you to book with them online; TUI, Thomas Cook and Jet2 being the main culprits. They offer reduced prices on their website but without any advice or service. I’m always really upfront about these, they cut agents like me out of the loop and charge me more for their holidays. While I can book these for you, I will be more expensive than the internet. But then again, if anything goes wrong, you’ll quickly realise the difference is worth paying when you’re passed between awful call centres and live chats.
Meanwhile, my customers have my personal phone number, and the back-up of our amazing 24/7/365 duty office too. Issues crop up all the time, from delays to drones, wild fires to ash clouds, and they’re mine to solve, not yours.
Confirming your holiday with me doesn’t just finish after taking your money. You’ll get access to our handy app (which my customers LOVE!) and I’ll do all the annoying admin, like printing your tickets, completing your advance passenger information and online check-ins. I also pull whatever strings I can with my contacts to get you some VIP service along the way too.
Nowadays, anybody can be their own travel agent. But having said that, anybody can be their own anything. If your car broke down, you could get a price off a mechanic, and then go and buy all the bits yourself, watch a YouTube video, and hope for the best. If you shopped around, and had the time and energy then yes, you might save a few pounds – or you might end up wasting a fortune on completely the wrong thing.
Using a professional like me saves you the time, the effort, and - if my 100% positive customer feedback is anything to go by - will make the entire process, from planning to enjoying the perfect trip, an absolute walk in the park.
Why not see what I can do for you?