Natasha Hall
My expertise
I'm based in
Cotton
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
My name is Natasha Hall and I am an independent Travel Counsellor based near Bury St Edmunds in Suffolk.
I create bespoke holidays and business travel for my customers, from UK breaks and European city escapes to long‑haul itineraries, cruises and honeymoons. It would be my pleasure to help plan your next trip.
I am proud to be part of Travel Counsellors, which has received a King’s Award for Enterprise 2026 in Innovation: recognition for our unique approach that helps us collaborate, grow and care for our customers even better.
Experience & background
I have worked in travel for most of my life and have over 30 years’ experience in the industry. Before joining Travel Counsellors in 2011, I worked with:
Lunn Poly
TUI
Travel Norwich Airport
KLM & Alitalia
Driveaway Holidays in Manly, Sydney, while living in Australia
NQ Australian Rentals in Sydney as Branch Manager
These roles have given me a broad background across tour operating, airlines, car rental and retail travel.
I hold an ABTAC City & Guilds qualification in Travel & Tourism with Distinction, and I am an Australia specialist. I sell a lot of cruise and have strong knowledge of expedition and nature‑focused cruises, as well as more classic ocean and river options. I particularly enjoy putting together complex, tailor‑made itineraries that combine different styles of travel.
I started my business with a strong focus on leisure travel, and over time many of my holiday customers have also asked me to look after their corporate travel. I now manage a number of business travel accounts alongside my leisure clients.
I also have extensive knowledge around ASD and allergies and travel, and I am increasingly involved in accessible travel, working with families and individuals who need extra care and detail in their arrangements.
How I work
I work from my office in Cotton, Suffolk, which means you have the flexibility to contact me by phone, email or social media at times that suit you. I offer:
A personal and flexible service, with flexible working hours
One point of contact for both leisure and corporate travel
Honest, expert advice supported by many years of hands‑on experience
I am active on social media, with a lively Facebook page and over 1,200 Instagram followers, where I share inspiration and offers.
Why book with me and Travel Counsellors?
Booking with me means you benefit from the backing of Travel Counsellors’ award‑winning support and protection:
Full financial protection on your holidays
A 24/7 Duty Office, so there is always someone on hand if you need help while you are away
A dedicated Travel Counsellors app to keep your travel plans and documents in one place
Market‑leading technology that allows me to tailor‑make exactly the right trip for you
I can search hundreds of different flights, hotels, cruises and holiday products, including many direct contracts with suppliers around the world. This means I can usually find something that matches your needs and budget very closely.
Travel Counsellors consistently receive outstanding feedback and high ratings on review platforms such as Trustpilot, and I am proud to have a 5 rating*, which reflects the care and attention I give to every booking.
Service & reputation
My business is built on relationships and trust. I am very proud of the kind testimonials I have received and of maintaining a 100% service score with my customers.
Whether you are planning a special family holiday, a honeymoon, a cruise (including expedition and nature‑focused voyages), a complex long‑haul itinerary or need reliable support with your company’s business travel, I will take the time to understand what matters to you and make sure every element runs smoothly.
Where will your next adventure take you?
Get in touch and let us start planning it together.
Best wishes,
Natasha
Travel guides
Explore my guides and blogs
Stunning Antigua!
I was recently lucky enough to travel to Antigua on a Travel Counsellors Trip. A big thank you to Joel and Sean from the Antiguan and Barbuda Tourist Board, Virgin, Elegant Resorts and everyone involved in making this trip so wonderful! We left London Gatwick on a Virgin flight. We flew in Premium Economy which was very spacious and is a very economical way to have some more space and upgrade mea
12 Jun 2019 5 min read
Accessible Travel
Hello, my name is Natasha Lawrence. I am a Travel Counsellor, part of a unique family of travel agents who work on a very personal level. I am based in Framlingham; Suffolk and I am able to come and see you at home if easier or you can chat to me on the phone or by email if easier. Working in travel is a great privilege and something I have been lucky enough to do for over 20 years now. I have
07 Mar 2019 5 min read
Breathtaking Kefalonia!
I had an amazing stay at the Villa Costa in Skala in August 2017. I stayed for seven nights and this adults only hotel was really lovely with only 8 rooms, all individual which made it seem quite quirky and personal. There is a stunning garden and pool area, a lovely terrace and bar where you can eat al fresco. The Villa Costa often has a half board upgrade available, which is well worth it
03 Dec 2018 5 min read
Reviews
What my customers say
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch