Based in Charlton

Barbara Taylor

It's Nice To Meet You

Hello and welcome to my web page.

My name is Barbara Taylor and I am based in the beautiful village of Charlton, near Andover, Hampshire.

I am married to Paul and have two children, a daughter called Kerrie and a son called Scott.

I began my career in travel over 40 years ago and have since travelled extensively to many parts of the world. I have worked in both leisure and business travel and for a number of years was a manager with American Express. During my career I have worked for Thomas Cook, have knowledge of foreign exchange and have escorted cruise groups on P&O ships. Consequently I am aware of the many needs of a wide variety of customers.

I have to confess to being a ‘Disney Fanatic’. I have visited the parks in Florida, California and Paris many times and can offer detailed personal knowledge of holidays to these resorts.

Having had a family and travelled with them from an early age, I fully understand the requirements of a family orientated holiday.

I joined Travel Counsellors as I have a passion for providing the highest possible levels of personal service and independent travel advice. Working from home without the distractions of the high street means I am able to offer you exceptional customer service to ensure that your holiday meets and exceeds your expectations.

I can independently arrange any type of holiday that you may require, including weddings and round-the-world itineraries.

I have a passion for my job and my clients are my number one priority. I am committed to finding the best possible holiday whilst combining this with first class customer service.

Thank you for taking the time to visit my web page and I look forward to hearing from you soon.


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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

The magic of Disney

01 August 2016

The magic of Disney never ceases to amaze, regardless of the number of times you have visited or the age you are. This could never have been truer when I was recently a chosen winner in the Disney Olaf competition and one of 20 agents who were lucky to spend three days, with their partners, at Disneyland Paris as part of a frozen summer familiarisation trip. Travelling by Eurostar on a Sunday morning we were, within two hours, in the park and experiencing all of the wonders, both old and new, that Disney has to offer. Despite approaching its 25th anniversary in 2017, and going through an extensive make over in preparation for those celebrations, the two parks continue to provide magical moments and experiences for both young and old. The Frozen singalong show, held in the chaparral theatre in Frontierland several times each day, continues to pack in the crowds. Elsa and Anna, together with Olaf the snowman, treat everyone to their magical story. Complete with ‘Disney’ snow, to the delight of the young, and not so young, who very actively partake in the entire performance. We were particularly honoured later that same day when a private reception was arranged with the two princesses, which enabled excellent photographic opportunities and special, personalised video messages for young fans at home. Accommodation was provided in the newly refurbished Newport Bay hotel, a four star hotel providing high grade service, which epitomises the high quality accommodation across all value ranges in the park. There were many highlights to the trip, amongst them the above mentioned Frozen singalong show, which UK Disney Destinations staff led admirably by knowing all the words and demonstrating all the actions with great gusto. The Wild West meal show, held twice each evening and involving live bison, horses and stunning performers was another hugely successful evening of boisterous noise and fun. The sparkling lights, laser and fireworks extravaganza against the castle backdrop, which Disney manage to successfully improve year on year, brought a magnificent end to the second day. It evokes many happy memories of the classic Disney films across, two and three generations using the most technologically advanced processes currently available. The three days disappeared in the blink of an eye and we were soon back on the Eurostar speeding our way back towards reality. So, if you haven't visited Disneyland Paris for a year or two, or you have thought that theme parks are ‘not your thing’, it's time to plan that journey and experience the Disney Magic. Disney offer many different travel and hotel options as well as meal vouchers which can make big savings for your clients. So it's time to pack up your casual clothes, rekindle your childhood spirit and make the short journey across the channel to experience a short break with a difference. Laughter, smiles and large doses of escapism are guaranteed. Children are a useful, but not obligatory, accessory.

In search of nature's greatest spectacle

14 February 2012

In February 2012 I achieved a life time ambition and travelled 140 miles inside the Arctic circle to see the world renowned ' Northern Lights'. It is a trip I would recommend to all of my customers. We travelled with Transun on a four day 'Arctic Experience' from Gatwick to the International airport at Kiruna, Sweden. This was followed by a two hour transfer through the snowy Swedish wilderness to arrive at the Davvi Lodge Hotel, situated a few hundred metres inside the Finnish border. We opted to stay in a traditional log cabin, situated within the grounds and only a few metres from the main hotel. The cabin, which had its own facilities including a private sauna, was warm, cozy and extremely comfortable. Other high quality accommodation, either within the hotel or other brick built buildings within the grounds, are also available. The next three days were spent on a variety of Arctic adventures and experiences which included driving our own husky team across the snow covered wilderness, an evening expedition driving our own snowmobile along a frozen river, snow shoe walking through the local forest and, best of all,a short, evening walk through the snow covered forest to an isolated hillside viewing area complete with camp fire and warm drinks. There we were rewarded on two of the evenings with a dazzling display of exciting Northern Lights which arrived, developed and spread across the clear Arctic sky lasting well over an hour. Transun, who support all of their activities with young, experienced and very helpful representatives, also ensure that you are kept as warm and protected as much as possible by providing high quality thermal suits and boots to fend off the extreme Arctic temperatures. Shorter three day breaks are also available. An extended seven day break is also available for those who may wish to visit the Ice hotel and perhaps, spend a night in an Igloo. I would thoroughly recommend this experience to all of my customers, especially those wanting an unusual short winter break or to those wishing to celebrate a milestone birthday or event in a unique way.

Zighy Bay-Oman

15 February 2012

Dubai's neighbouring country Oman is a fast developing tourist attraction which, in November 2012, I was fortunate to experience when I spent four days at the exclusive 'Six Senses' retreat at Zighy Bay. We arrived in Dubai on an overnight Emirates flight and were met by the Six Senses representative who dealt with our luggage and immigration procedures before driving us across the desert in a private, luxurious,air conditioned four by four vehicle. this made the two hour journey extremely enjoyable and relaxing. The isolated Zighy Bay retreat is reached by a short trip across a rugged mountain range to reach a viewing area overlooking the bay. Guests can then opt to continue in the land vehicle or be met and flown into the resort on a 'para-glider'. On arrival at the retreat a very short, informal registration process takes place while you are provided with refreshing towels and a cool fruit drink. There you also meet your own private butler who will look after all of your requirements during your stay. The butler will convey you to your own, very private rustic villa which contains all modern conveniences including wi- fi for those who may wish to keep in touch with the outside world. The next four days were spent relaxing in our own small but extremely pleasant pool within the courtyard. Sun beds and protected, shady outside lounges are also provided to ensure all guests have the opportunity to relax in their own private space. The private beach and large outdoor pool are also available close by for those who want to indulge in a little more exercise. Six Senses specialise in numerous spa, relaxation and rejuvenation packages which would suit all tastes. Meals can either be taken in the peace and quiet of your own villa or at the romantic, informal and rustic restaurant situated within the hotel grounds. Other exclusive dining opportunities are available at the mountain top viewpoint overlooking the bay or at the top of the tower within the hotel. I would highly recommend Zighy Bay to my customers who are seeking an exclusive and informal retreat from the pressures of the World but where very high standards of customer care are the norm. On this occasion I linked my holiday with an addittional week in the busy, futuristic city of Dubai.

My Kenya Safari Experience

15 July 2011

I must tell you about the most incredible experience that I had during May 2011. I was extremely lucky to be invited to attend a travel agents educational programme in Kenya organised by Somak Holidays. Our journey started at London Heathrow with a Kenya Airways flight to Nairobi. On arrival in Kenya we were taken to the private Somak lounge to freshen up before our 7 hour road trip to the Ashnil Samburu Camp. This tented camp is located in the Samburu National park which would be our home for the next 2 nights. The luxury tented accommodation was fantastic. I could hear many wild animals during the night but felt very safe as our camp was surrounded by electric fences and there were also wardens on duty. Imagine my delight in the morning when I unzipped the tent to find an elephant just metres away….what a way to start the day!! We did game drives every day at Samburu and saw elephants, giraffes, gazelle, water buck, zebras, lions, hyenas to name but a few! The roads were pretty bumpy but the anticipation for what we would see next was intense! After 2 nights at Samburu we made our way by road to Lake Naivasha Simba Lodge where we stayed for one night. The highlight of this accommodation is that the hotel is situated right on the shores of the Lake where hippos can be seen in abundance and bird life is incredible. The next stop was Ashnil Mara Camp in the Masai Mara. Once again we stayed for 2 nights and participated in more game drives. The landscape was so different here. The plains were filled with long grass and the odd tree whereas in Samburu there were many more trees and shrubs making it more difficult to spot the wild life. After a very tiring but exhilarating 5 nights we flew back in a 12 seater light aircraft from Keekorok airstrip to Nairobi where we once again were able to use the Somak lounge to shower and change ready for our return flight back to Heathrow Airport. I was able to visit many game lodges and camps along the way and realised that Kenya has something to offer all kinds of tastes. Even the children have activities arranged in some of the resorts to help them understand the culture and outdoor life. I will never forget this wonderful experience thanks to Somak holidays and feel incredibly lucky to have had this opportunity.

Disney's Magical Moments

15 July 2011

I was lucky enough to join 270 UK travel agents and a couple of hundred European agents at the Disney Stars Live 'Magical Moments' festival, which took place between the 9th and 11th May 2011. Being a Disney fanatic this is one of my favourite destinations so I was excited to visit to keep up to speed with the changes that have been made since my last visit a few years ago. My journey started when I joined my fellow Travel Counsellors at St Pancras International Station. Our method of travel was the Eurostar train which took just 2hrs 40 minutes from door to door. The seats on the Eurostar were comfortable and if required we could have used the buffet car, which was located in one of the other carriages further down the train. We were given our Disney Park tickets on the train by Disney cast members together with our meal voucher for use that day. The train arrived at Marne-Le-Vallee station, which is just a short 5 minute walk from the Disney park entrance. On arrival we left our bags at the Express Luggage desk on the second floor where they would be transported magically to the Newport Bay hotel - our home for the next 3 days, allowing us to go straight to the Disneyland Park. Disney has 2 parks; Magic Kingdom and Disney Studios. Our adventure started in the Magic Kingdom, which to our surprise was very quiet allowing us to experience more rides as the queues were very short. We also had VIP fast passes, which gave us priority access to the major rides without queuing. Our meal voucher entitled us to a menu 2 meal. This included a main course, a pudding and a drink of our choice. I felt this system worked extremely well and would happily recommend it to my clients. Our first evening finished with private viewing of Mickey's Magical Celebration followed by a group dinner for all. Our first full day started with a sales presentation by Eurostar, Air France, Leger and Disneyland Paris. After receiving loads of new information to take on-board, we went in teams to do a treasure hunt. During this treasure hunt we were able to look at hotel rooms at the Sequoia Lodge and New York hotels. We then had free time in the parks to try out a few more rides before returning to our hotel to get glammed up before the main Gala night that was being held at the New York hotel in the Time Square ballroom. We were treated to a brilliant evening hosted by Minnie and Mickey and the Princes and Princesses. The following day we joined a small tour to visit the Hotel Cheyenne and Santa Fe, which ended in the park where we watched the Mickey's Once Upon a Dream Parade before returning to the Eurostar station for our evening journey home. For clients on a budget the Santa Fe and Cheyenne would be perfect. The Cheyenne also has bunk beds, which are good for children who do not want to share a bed. There are also pony rides available at a supplement. In my opinion the Santa Fe hotel looks like student accommodation! Although it is clean it is also very basic and lacks the Disney Magic. Newport Bay and Sequoia Lodge hotels are located just a 10 minute walk from the parks and would be brilliant for clients not wanting to queue for buses all the time and both have swimming pools and are 3* rated. The New York hotel is a 4* and is the second closest hotel to the park. I cannot comment on the Disneyland Hotel as sadly we were not able to view this hotel or any rooms. Overall a fantastic trip made even better by my fellow Travel Counsellors.

My customer stories

Sent by Linda Watts

Barbara was great, she sorted out my bookings quickly and efficiently. She was extremely helpful and full of very valuable advice.

Sent by Philip Plume

We have used Barbara on many occasions. We have also recommended family and friends use Barbara too. Barbara is easy to talk to, understands our needs and delivers a holiday that is special each and every time

Sent by Susan d'Rozario

Very professional service. Made every effort to find us the holiday we wanted. Will definitely use Travel Counsellors again.

Sent by Peter Arrandale

Extremely helpful and knowledgeable about the travel industry and she is always there to give you advice I a prompt manner.

Sent by Michael Dominy

Barbara ensured throughout the pandemic that she would do whatever she could to help us go on our wonderful Caribbean cruise. Her efforts were successful and we had an amazing and most memorable holiday, thank you for all your hard work Barbara to make it happen. x

Sent by Christina Freemantle

We have built up a relationship with Barbara over the years. We know we can trust her and depend on her skill to sort out any challenge our holidays throw at us. DF and CF

Sent by Frank Spiers

Barbara has organised several holidays for us over the years. We have always found her to be very professional, helpful and her organisational skills second to none. We have never been disappointed and would not hesitate in recommending her to anyone.

Sent by Bonita Elms

Barbara was for us and is very helpful and professional in finding your ideal destination. It's not always years of experience that is key but also a caring and listening attitude too. Thank you x

Sent by Colin Symonds

Thank you Barbara for sharing your knowledge, efficiency & expertise for yet another successful booking with Travel Counsellors We will let you know any feedback when we return from our forthcoming trip to Tenerife. Nice one!

Sent by Philip Plume

I have recommended Barbara to a lot of my friends and family. The last year has been extremely difficult for holidays and several we have booked have been cancelled. Barbara has worked tirelessly to help us get refunds and to rebook holidays. Barbara is always looking out for our best interests and her advice is excellent. She is also a lovely warm person.

Sent by Peter Arrandale

Thanks Barbara for a great service over the years, always there to help when we are out of our depth.

Sent by Karen Gibbon

Barbara was extremely helpful and professional. The quote came back with everything I asked for and extra information that I found very informative. Barbara is a credit to your organisation!

Sent by Jane Holland

Barbara offers the 'complete' service, First class service that gives one confidence in all travel arrangements.

Sent by Sarah Jessica Jennings

Barbara is also so helpful and friendly and always makes booking our Disney trips hassle free would never book with anyone else.

Sent by Ph Plume

The fact that we have used Barbara many times to arrange our holidays speaks for itself. We have also recommended her to several of our friends who have al,so used Barbara many times. Barabara goes way beyond what you would expect from a Travel Agent, she is very knowledgeable and in addition is a lovely person

Sent by Neil Hitchcock-Spencer

This is the fifth time we have used Barbara Taylor and to sum it up the service you get is impeccable every detail is clear and exact with ever option offered and explained truly wonderful service many thanks

Sent by Suzanne Dillon Cawley

Excellent and consistent service all the time over the years. Barbara goes beyond to ensure everyone get an outstanding holiday. Customers comes first for Barbara and that is why we will always give Barbara a call than look to Google x

Sent by Mike Vokes

Barbara knows exactly what our budget and requirements are for cruises and always advises the best deals

Sent by Paula Haythornthwaite

We would like to say that Barbara literally could not do anymore for us! She is friendly, efficient and always finds the best holiday for us! Thank you Barbara!

Sent by Peter Arrandale

Really friendly and helpful with booking information and follow up questions, thanks Barbara

Sent by Mike Dominy

Barbara always goes out of her way to ensure your holiday has all of the ingredients to make it a great success. Barbara always responds very promptly to emails and phone calls and can always be relied on to provide expert advice. We are very grateful for all that’s Barbara has organised and booked for us, holidays have never been so easy for us. Thank you again a Barbara.

Sent by Philip Plume

We have been booking our holidays with Barbara for a number of years. She understands what we want and works with us to produce perfect holidays. Her knowledge of what is available is truly excellent and she uses this to advise us on the best way to achieve wonderful holidays that have given us memories we will never forget. We have recommended Barbara to friends and family some of whom have recommended Barbara to their friends and families, so we think that says everything about her.

Sent by Anna-Louise Knight

I haven't used anyone else to book a holiday in the last ten years! Barbara is the best!

Sent by Elaine Cane

We have used Barbara several times now and she has always been brilliant At the moment she is helping out getting 18 of us to Vienna next year for a long weekend - and doing a grand job of co-ordinating us all! Have recommended her to a few friends and will continue to do so - would score her more than 10 as she always goes that extra mile to help out.

Sent by Patricia Lincoln

We wouldn't think of using anyone other than Barbara. She understands just what we look for in a holiday and she delivers. In fact she goes that extra mile to ensure our holiday is the best ever. We get exactly what we want and she will always help when the technology gets the better of me. We have been using her now for seven years and have recommended her to several friends, as we think so highly of her.

Sent by Paula Haythornthwaite

Barbara is just fantastic! She goes out of her way to help and find you the best holiday! Xxx

Sent by Neil Hitchcock-Spencer

We have used Barbara several times and yet again the attention to detail is fantastic the options are always explained and all our comments are listened to so we have a fantastic stress free holiday can’t speak highly enough of this wonderful lady.

Sent by Diane Arrandale

Barbara is always very knowledgable and helpful when booking a trip or holiday. Excellent service. Would and have definitely recommended her to other friends

Sent by Carol Morrell

Always very helpful and has got all our holidays spot on. It’s always nice to phone Barbara and have a good chat.

Sent by Louise Amouri

Barbara is so helpful and such a friendly warm and simply lovely lady. She goes above and beyond to help plan our holidays and we wouldn’t consider using anyone else now!

Sent by Philip Plume

Barbara takes the time to fully understand our needs and then puts together a package that either meets our need straight away or after minor changes. Barbara is patient and takes the time to get things right and also has many useful suggestions to enhance our holidays. We have recommended Barbara to many people and even this week to 2 more of our friends. I would not do this if I did not have total trust in her.

Sent by Jane Holland

Barbara is excellent. It's fantastic that a friend recommended her. She thinks of every detail.

Sent by Chris Berry

Barbara Taylor can’t do enough for us when booking our holiday. Will always go with her for all our holidays now!! Thank you Barbara

Sent by Mike Dominy

Barbara is an excellent professional in the travel business and has enabled us to have excellent cruise holidays by offering valuable advice and guidance. This has saved us worrying that something may have been missed or forgotten about enabling us to concentrate on enjoying the holiday instead. Thank you very much for all you have done for us over the years

Sent by Janet Hewitt

Barbara is very patient no matter how small a question I have had she always understands and will go out of her way to do everything for us.

Sent by Fiona Hogan

Barbara provided us with a fantastic service as she always does

Sent by Paula Haythornthwaite

Barbara Taylor could not have been anymore helpful, she was fantastic!

Sent by Anna-Louise Bowman

Barbara is fantastic - I've never used anyone else!

Sent by Frances Elms

Have been using Barbara as a Travel Counsellor for 15 years and have recommended her to numerous people. Always cheerful and nothing is to much trouble

Sent by Rikki Elms

Thank you for all your help Barbara, fantastic as always!

Sent by Jane Griffiths

I know I can depend on Barbara to get the best holiday for me wherever in the world I want to go. She is always attentive and pays particular attention to small details that make all the difference to a special trip!

Sent by Jan Hewitt

Barbara is always happy to go the extra mile to help and give advice, this give me and my husband extra confidence when we are travelling.

Sent by Chris Roche

We have booked 3 holidays through Barbara now and they have all been superb; we trust her implicitly!

Sent by Ellie Jones

Makes life a lot simpler, express requirements and then someone else does the work, and the hotel looks charming.

Sent by Charlie Currie

Barbara always goes out of her way to locate a resort and accommodation exactly to my liking. I have returned to her to arrange my holidays many times and this recommendation speaks for itself. Barbara provides a truly excellent service.

Sent by Heather Mcmahon

Have used Barbara's service many times and always been very impressed. Have had memorable experiences every time. Would thoroughly recommend to anyone.

Sent by Charlotte Robertson

Barbara has organised many holidays for us, and every one has been hassle free. Thank you x

Sent by Ian Henderson

Always very helpful, answers all our questions promptly.

Sent by Philip Plume

Barbara provides sound advice as well as options in order to make sure that she can provide the best holiday that you want. She is easy to talk to and takes great care to ensure that you are provided with great packages that cover all of the holiday, leaving you with nothing to worry about.

Sent by Louise Amouri

Barbara is so helpful and friendly. She always makes time to talk through everything with me and do the best to get us the very best deal. She has so much knowledge of our holiday destination and always gives us her tips from experience. Can't imagine booking a holiday without Barbara now!

Sent by Neil Hitchcock-Spencer

We used Barbara last year and had no hesitation in doing the same this year only exception we have introduced two friends and like us are delighted with the attention to detail the personal touch and efficiency leaves us in no doubt our holiday will be totally enjoyable. Many thanks to Barbara yet again. Regards Neil

Sent by Ray Field

Barbara always provides excellent service and nothing is too much trouble. We would not hesitate in recommending Barbara to anyone wanting to make any travel arrangements.

Sent by Elaine Cane

Barbara is really helpful and always goes that extra mile to help out. Also comes up with suggestions that I hadn't even thought of. If there was a score higher than 10 she would get it!

Sent by Ray Cozze

Barbara always delivers. We have used her several times and always have received a friendly, quick and efficient service. She always goes the extra mile to deliver what you want. Couldn't recommend her enough.

Sent by Pat Lincoln

Knowledgeable, extremely helpful, Barbara goes that extra mile for you. every single time. Her advice is sound and based on the experience she has gained over many years, so we trust her and that is important.

Sent by Kevin Smith

Barbara has been amazing. Very patient and sympathetic to our needs. Have already recommended Barbara and Travel Counsellors to a number of friends. Will definitely be using you again.

Sent by John Dawson

I have already recommended Barbara to my friends and relatives, and over the past 10 years she knows me so well that she knows the type of holiday I enjoy and therefore I would not bother to go anywhere else when choosing a holiday.

Sent by Paula Haythornthwaite

Booking our holiday has been one of the most enjoyable experiences as all the work is done for you and Barbara could not have been anymore helpful! A big thank you!

Sent by Brenda Phillips

In her response Barbara has been prompt, friendly and efficient. She's wonderfully easy to talk to and tries to fulfill the brief she is given, while making her own valid suggestions.

Sent by Charlie Currie

I have booked many holidays through Barbara Taylor over the years and the service I have received has always been excellent, which is why I keep returning to her to make my bookings for me; nothing is too much trouble and Barbara arranged holidays that are always tailored to my tastes.

Sent by Philip Plume

Barbara has provided a number of holidays for us and our friends. The arrangements always work well but you know if you do have a problem, she will resolve it. Barbara is not only very professional, but is also very friendly and always checks to see if we had a good holiday. We are very happy with Barbara and will continue to book future holidays with her.

Sent by Neil Hitchcock-Spencer

The service we had had been exceptional and the information top class along with being very prompt with all documents, already recommended Barbara to friends

Sent by Jenny Evans

Barbara was so helpful and efficiently organised a lovely holiday in Peru for us after we had struggled to sort out everything ourselves . She was so pleasant and interested in us and the finishing touch was the arrival of a lovely guide book to help us get the most out of the trip. We have already recommended her to some friends who might use her in the future. Thank you

Sent by David Buckle

Everything we required was dealt with efficiently and in such a friendly way.

Sent by Robin Kingston

Nothing is too much trouble and Barbara will make suggestions to enable you to have the best holiday. She is contactable at anytime during, when and after your holiday and always takes a keen interest on how your holiday was.

Sent by Margery Walsh

Barbara has, once again, been excellant in organising our holiday. Excellent service, very knowledgeable and very efficient in answering queries.

Sent by Janet Waites

Fantastic service. Quick response and a great holiday to look forward to. Hassle free booking.

Sent by Jane Griffiths

I can always count on Barbara Taylor to sort out any little problem I might think of promptly and courteously with a smile!

Sent by John Dawson

Having used Barbara for over ten years we will not go anywhere else. I will continue to recommend her to all my friends and family.

Sent by Louise Amouri

Barbara has been so helpful when booking our holiday. She always responds promptly, and in such a friendly manner. She has such a knowledge of our chosen holiday destination (Disneyland Paris) which made booking so much easier. Her knowledge of the holiday will make our experience so much better. I would certainly recommend Barbara to anybody! Thank you.

Sent by Sue d'Rozario

Very professional service, extremely helpful, good knowledge of the area we wanted to visit. Thank you.

Sent by Mike Vokes

We book with Barbara because Barbara is lovely!!

Sent by Chris Freemantle

A big thank you to Barbara Taylor. She supported me through the technology as well as finding a very nice hotel and taking all the strain out of booking the airline tickets. She is a firm favourite with my friends and I due to her warm friendly personality.

Sent by Patricia Lincoln

We have already recommended Barbara to several friends. She goes the extra mile to ensure your holiday is perfect and spends time talking with you to make sure it has everything you want.

Sent by Ian Morrell

Barbara Is always just a phone call away for advice on holidays, flights etc. Dealing with her is very convenient and we get a much more personal service.

Sent by Nick Hosking

It's taken us a few years to save for my "retirement trip" but once again Barbara Taylor has been most helpful. Thank you. Nick & Doe Hosking

Sent by Mike Dominy

Barbara is a pleasure to deal with being very helpful and responsive even if it's at a weekend or during unsocial hours. A credit to your company, thanks for all her help.

Sent by Ray Cozze

Barbara always gives a brilliant service. Nothing is too much trouble for her and she is always a great help sorting everything out. Very efficient, we would happily recommend her services.

Sent by John Collicott

Barbara- You have the knack of making problems non problems. All done with kindness and professionalism.

Sent by Jo Wiseman

Barbara has accepted the challenge for many years of my calls. Often I do not know what I want, I do not know my budget and I do not know where in the world I want to go. Barbara has really got to know us and know what we like and always finds us a holiday we love. Superb.

Sent by Frank Spiers

Barbara has helped us with our holiday arrangements on several occasions and we have always been very pleased. We would have no hesitation in recommending her.

Sent by Alison Field

Barbara goes above and beyond to provide an excellent customer service and we have had some memorable trips. We would always recommend her to anyone requiring a truely 'personal service'.

Sent by Pauline Gentry

It is a pleasure to consult with Barbara and to have such helpful and efficient service

Sent by Sue Maule

Barbara always goes above and beyond for us.

Sent by Ian Griffin

You can not ask for anymore of a personal service when booking a holiday, every point covered to a extremely high standard.

Sent by Lesley Adams

We have had a great service and some lovely holidays from Barbara. We wouldn't go anywhere else now. Thank you.

Sent by Sarah -Jessica Jennings

I always like Barbara to book my breaks away as she is so friendly and helpful, nothing is too much trouble, and always manages to get the best price available. I always recommend Barbara to my friends to book their holidays.

Sent by Patricia Lincoln

We have been so impressed with Barbara's attention to detail and willingness to go that extra mile to ensure that we had the holidays that we dreamed about. She is enthusiastic and easy to talk to and she takes the stress away from the whole process. She is a real pleasure to deal with. As for recommending her - we have already done that several times over.

Sent by Colin Symonds

Great knowledge and always a fair price for a great service. We have now booked our last 6 or 7 holidays with Barbara Taylor and now that both of our children are grown up, they are also using her efficient and friendly Travel Councellor service.

Sent by A Adkins

Barbara has the most enthusiastic approach to all aspects of travel. She totally immerses herself in the excitement of YOUR holiday requirements. She has vast knowledge, it seems of everything holidayish, and takes pleasure in organising all requests. She is thorough and has always provided us with responses within a short time frame. I feel very very lucky to have Barbara, and her expertise, just a phone call away. Thank you Barbara.

Sent by John Synan

We found Barbara to be very helpful and we had no hassle in booking, in fact when the villa we wanted was already booked she came back straight away with others to book.

Sent by Philip Plume

I recommended my sister to Barbara as I have so much confidence in her to deliver a great holiday.

Sent by Jane Griffiths

I always feel that Barbara goes 'the extra mile' to ensure that we have exactly what we are looking for and sometimes more than we are looking for!

Sent by Gary Eeles

Barbara is a lovely lady who always does her best to find us the perfect holiday. She gets us the best deals and we have enjoyed every holiday we have been on through her. Very nice lady to chat to as well. I always tell people about what a great job she does and would highly recommend her to friends and family.

Sent by Jan Warwick

Excellent, thorough and prompt bespoke service.

Sent by Niki Gibson

Barbara has always provided an excellent service and very well organised personal and business trips - we look forward to our future trips. Thanks Barbara, great job again!

Sent by Rob Stocks

I really can’t fault Barbara. She has been very responsive, exceptionally helpful and has assisted us in putting together an exciting itinerary within our budget.

Sent by Fiona Hogan

I have used Barbara for several holidays and she always provides an excellent service and I have already recommended her to colleagues and family.

Sent by Bill Williams

My wife and I have just returned from our four week holiday in and around Australia. Barbara organised the flights, our hotel in Sydney, transport from the airport and our cruise from Sydney to Perth on Radiance of the Seas. Everything was perfect, as perfect as we wanted our 30th anniversary to be. I totally trust Barbara with every aspect of our holiday from beginning to end, she constantly checked that we were happy, she kept us constantly informed with all the arrangements and even took the time and trouble to organize our boarding passes 24 hours before flying to and home from Australia. We would recommend Barbara to all our family, friends and anyone wishing to have a trouble free holiday.

Sent by Mike Crabbe

10/10 ...This rating is based on the help Barbara Taylor gave us in planning a USA road trip in May and June 2014. It was all done to our complete satisfaction over one weekend. We hope the trip goes as well as the planning.

Sent by Julie Herbert

We can always rely on Barbara to help us with our next holiday plans. She is reliable, friendly, and patient and is full of knowledge and advice.

Sent by Patricia Lincoln

I've already recommended Barbara to several friends and family. She cares that your holiday and travel arrangements are exactly what you want and everything works well. She is very knowledgeable about so many destinations so it really helps to talk it through with her.

Sent by Patricia Bailey

Barbara was recommended to us and following our dealings with her we would have no hesitation in recommending her too. In planning our trip she has been very helpful and knowledgeable. She was always quick to reply to emails and nothing seemed to be a problem for her.

Sent by Colin Symonds

I rarely feel inclined or have reason to make such comments but I would like to congratulate your company and your travel counsellor Barbara Taylor for a job well done. I believe this is the sixth occasion that Barbara has arranged our holiday for us and I would not hesitate to recommend you to anyone. Nice one!

Sent by Ray Field

When we want a truly 'Taylor' made holiday we speak to Barbara our personal Travel Counsellor. With her vast knowledge and experience you are sure to receive the best service. Nothing is ever too much trouble and we have always had an amazing time. We can't wait until our next trip.

Sent by Jenny Poland

As always Barbara Taylor is very efficient with carrying out our holiday requirements. she always finds us exactly what we want. I have recommended her to our friends and we will continue to use Barbara and Travel Counsellors for our future holidays.

Sent by Bill Williams

We gave Barbara a complicated set of requests based on dates and a budget and she came up with the best options, dates and everything we required. Most helpful and far better than anyone we have used before.

Sent by Pat Stocks

Barbara always goes the extra mile. She is helpful and thoughtful. We really trust her and know she will do her best for us.

Sent by Kathryn Uren

Already been singing her praises to friends and family! Barbara managed to find the perfect holiday for us with minimal info and without us even knowing exactly where we wanted to go! Thank you so much, really looking forward to it!

Sent by Colin Symonds

Yet again we have booked a holiday with Barbara and Travel Counsellors. We have already recommended Barbara to family and friends in the past and will continue to do so. Back with another booking soon. Nice One!

Sent by Fiona Hogan

Barbara, as always, has been extremely helpful and efficient in managing our booking.

Sent by Tony Hewitt

Barbara will always go out of her way to find out more information for you, she also got back to me straight away, nothing was too much trouble.

Sent by Peter Lincoln

We have found Barbara Taylor to be very open, honest and extremely helpful in all of our dealings. She explained very patiently everything we wanted to know about the cruises we were interested in. I have already recommended her to three people so that shows how highly we valued her assistance.

Sent by Philip Plume

I have already recommended Barbara to friends and relatives. The service we get from her is relevant, based on our requirements, with good suggestions for alternative approaches when Barbara can see a better way of doing things. Barbara takes the time to fully understand the needs of her customers, gets in contact quickly after any requests for information and she never pushes us into making a rushed decision.

Sent by Simon Collier

Always works tirelessly to accommodate our ever changing dates, acquiring and communicating effectively every step of the way.

Sent by John Dawson

I often recommend Barbara to all my friends and relatives when they are thinking of travelling abroad, as she always provides the best service giving a friendly and value for money efficient product.

Sent by Carl Smith

Excellent service with very friendly advice. We have always had fantastic holidays and that's why we always come back to Barbara at Travel Counsellors. Fantastic, thank you.

Sent by Nicola Gibson

We have been doing business with Barbara for a while now and she always comes up trumps, not only during the booking of our generally complicated trips, but also afterwards. We would highly recommend her services.

Sent by Robin and Jackie Kingston

Usual excellent service as always. Its nice to have a travel advisor that can be relied upon for advice and guidence and at the same time provide the most cost effective service. Thank you!

Sent by Christopher Berry

Barbara has done an excellent job for my wife and myself in organising our last two round the world trips to visit our son in New Zealand. Not only were the flights set to our convenience but also suitable hotel and transfers organised, making the journeys relaxed and enjoyable. It was also reassuring to know that should a problem arise there would be a friendly contact available. We are both very pleased with the service that we have received.

Sent by Gill Coombes

Barbara was recommended by a friend and I have certainly not been disappointed by her service. She is very helpful, friendly and always contacts me before and after my holiday which I appreciate.

Sent by Tracy McCormack-Gibbs

My husband and I met Barbara and her husband on a cruise in 2010. She gave us her business card and suggested that when we needed to book another hoilday we contact her to see if she might be of any help. Feeling unsure that an independant travel agent could possibly match a national travel company, I went to her for help. Not only did Barbara match the price, she beat the price I could get the holiday for. At last I had met a travel agent with travel knowledge equal to ours, who listened to what we really wanted in a holiday. No hesitation in recommending her to anyone and we will always go to her in the future!

Sent by Peter Arrandale

In October I contacted Barbara, who I know through a family friend, because I was having a problem trying to book an Eygpt winter break for February 2012. There was a restriction on dates we could go and it had to be a specific hotel. I did not have much joy on the internet and the price I was quoted from a 'high street' company was in my opinion too high, so I passed all the details on to Barbara and within hours she could offer me the tailor made holiday I wanted at a lower price and with better quality flights. After adding a few extra options to the holiday which Barbera organised for me, it was easy to pay the deposit to her and all the relevant paperwork turned up about three days later. Thank you Barbara for a good service.

Sent by Pat Stocks

We always have a brilliant service from Barbara. We can book with confidence and travel is always made as easy as possible. We wouldn't travel with anyone else. Barbara gives the servcie a personal touch, you always get to speak to the same person and she always phones back if she is busy. Brilliant.

Sent by Karen Froude

Barbara has helped with my travel requirements a few times now and I have always found her extremely helpful, knowledgeable and very efficient. Nothing is too much trouble - particularly regarding extras such as visas - it's great to know that she will remember if I don't!

Sent by Jane Griffiths

I was recommended to use Barbara's 'tailored' services when I needed flights to Orlando for myself and my family. We have since used Barbara on many more occasions including hotel booking in this country and Eurostar travel to Paris. Our most memorable trip was the one she helped organise to New England for our 25th wedding anniversary which included a stay at Niagara Falls in a falls view room! We are convinced that her notification to the hotel in Boston about our special visit meant an upgrade to a large corner suite! Nothing is too much trouble for Barbara and it is reassuring to know that she is at the end of a phone should anything go awry.

Sent by Gillian Froude

Barbara has arranged several holidays for myself, family and friends. My last holiday arranged by her was to the Rockies and Alaska, the itinery was exactly as requested, good quality accommodation throughout at an affordable price. My tickets (which were many) delivered to my home by Barbara to avoid any postal hiccups. I always get a phone call on the day prior to departure and again on return home plus a 'welcome home' card. A first class service. Thank you Barbara.

Sent by Dick and Sue Santry

Having dealt with Barbara for many years we find nothing is too much trouble for her. Over the years Barbara has got to know us well and we now find she can give us options of holidays that are just what we want. We have never had a bad holiday that was booked by Barbara she knows us so well. No matter what, cruises, tours throughout the world, or just a weeks' chilling in Spain. If there are any questions or problems she will always get back to us very promptly, her service is courteous, reliable, friendly and above all tailor made. I would recommend her service to anyone. Please don't retire until we no longer need holidays!

Sent by Don Olden

I had a very complicated itinerary on a recent trip to Africa that covered four different countries and numerous flights. Barbara sorted the whole thing out for me and it went without a hitch. She is fast, efficient and reliable. She has also arranged my trip to the USA for next year. I would thoroughly recommend Barbara to anyone for any travel needs.

Sent by Alec Pearce

I have used Barbara for our holidays now for at least 4 years, usually 3 times per year. The service given is excellent, nothiing is too much bother. I have no hesitation in recommending Barbara.

Sent by Paul Davies

Barbara has been arranging holidays for our family for a number of years. Some of the holidays involve two centres, eg Cyprus and Egypt. We have just returned from a break in Dubai/Abu Dhabi. All involved a great deal of planning and co-ordination. We have found Barbara to be an excellent Travel Counsellor and have recommended her to a number of friends. All our holiday arrangements have been faultless.

Sent by Claire Webb

I have used Barbara several times and I have been delighted with the service I have received. She is extremely knowledegable, efficient and goes the "extra mile" for her clients. Earlier this year, she organised a fantastic two centre holiday to Sarasota and Disney Florida for my family. It was meticulously organised and simply perfect in every way. Barbara is a real "find" and we love her!!

Sent by Philip Plume

We recently returned from a wonderful holiday in Canada arranged by Barbara. I gave Barbara an outline of an itinerary and she put together a fantastic package consulting with us at all stages using her great experience. This is the second holiday Barbara has arranged both proceeding very smoothly. I had no hesitation recommending Barbara to friends who now use her for all their holidays.

Sent by Charlie Currie

Barbara provides a first class travel service. She listens carefully in order to personalise the service available in relation to travel, accommodation and destination. Her service is quick, professional and characterised by lack of fuss, and she has always offered sound advice. Since booking through Barbara I have not used a high street travel agent. I would recommend her without hesitation.

Sent by David Warwick

Barbara Taylor has looked after our holiday bookings for the past three years. She is extremely helpful and knowledgable, as well as meticulously efficient. We would not even consider booking a holiday online or at a travel agent- we would get Barbara to help instead.

Sent by Julie Herbert

I would like to tell everyone who visits Barbara Taylor's site that she is always very helpful and informative and spends a lot of time sorting out the details and helping with advice. Barbara provides a very personal service, we have been using Travel Counsellors for the past three years now to book our holiday and have always been pleased with the results.

Sent by Ray & Alison Field

We were looking for a special holiday to celebrate a retirement and Barbara helped us decide the itinerary for this occasion. Her expertise in world travel found us great hotels and arranged our schedules for a months travel to Hong Kong, Australia, New Zealand and Singapore - including a cruise aboard Sapphire Princess. We would highly recommend Barbara for any holiday requirements.

Sent by John Dawson

Barbara has always provided the best possible service with guarantees of satisfaction. When we travelled around the world this year (2008) we were treated like royalty and we had the assurance that if there were any mishaps, Barbara would ensure they were quickly rectified as she was only a text message away or an email message. I will be recommending Barbara Taylor to my friends.

Sent by Jackie Hackett

Arnie and I were first introduced to Barbara last April, by friends who had been delighted with the holidays that she had organised for them. She booked a fantastic holiday to Thailand for four us in April, Cyprus in August and a P&O cruise for next year! We really appreciate the 'personal touch' that she offers. NOTHING is too much trouble!