Based In Hampshire

Clare Charles

Available for new enquiries

It's Nice To Meet You

I live in North Hampshire with my husband, children and dogs. After many years as a corporate lawyer, I decided to follow my passion for travel and transition from the boardroom into the world of travel. I have my dream job!

Everyone who knows me understands how much I love travelling, from backpacking to top end luxury and everything in between. My love of travel began in my teens with an island-hopping holiday to Greece, followed by a two year backpacking trip through Australia and Asia. I’ve been fortunate enough to travel extensively as a solo traveller, as a couple and as a family of five. I still love exploring new destinations and creating unforgettable experiences for my family.

I do things differently, offering a bespoke, impartial and tailored service which makes each of my clients feel valued and special. By taking the time to learn about you, your family, needs, interests and travel ambitions, I create unique holidays designed around your individual preferences.

I provide a level of service far beyond anything available on internet booking sites (no call centres here!). I take care of everything (from the planning stage to arriving home) and ensure you have a seamless, stress-free, supported travel experience.

Working very flexible hours to fit in with your schedule, I treat every holiday booking as if it were my own and provide a concierge level service without the extra cost.

Travel Counsellors is a global, award-winning brand and I am proud to be part of it. As an independent travel counsellor, I have access to thousands of offers from our trusted global partners and use custom made technology to give clients access to their quotes and bookings. With the unique Travel Counsellors Trust and ATOL protection, clients have 100% financial protection. We also have 24/7 customer support in the event of a crisis (we were named as MoneySavingExpert’s number one travel company for customer service during the Covid 19 pandemic).

I would love the opportunity to plan your next holiday, whatever your budget and whether for a complex multi-centre holiday, a single destination holiday, a cruise or an overnight hotel stay. In addition, if you have been considering a more adventurous holiday, I can provide the guidance and reassurance you need to confidently book your trip.

When you're ready to discover a new way of booking a holiday, please do get in touch.

‘Collect moments, not things’. Unknown.

‘Travel is the only thing you buy that makes you richer’. Unknown


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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Why Bali Is Still A Fantastic Destination

05 June 2025

Travel trends come and go but some destinations are always popular. One of these destinations is Bali – and for good reason. I first visited Bali years ago when I was backpacking through Indonesia. This was when the huts on Gili Trawengan didn’t have electricity! Since then, I’ve been back many times, most recently on a luxury family holiday. There’s no doubt that Bali has changed since my first visit. However, the wonderful landscapes, the vibrant culture and the warmth of the Balinese people remain the same. I still LOVE IT. Let’s get one thing out of the way, Bali isn’t just for digital nomads and Instagrammers! I love the fabulous Instagram posts of the rice terraces, the ‘Bali Swing’, the smoothie bowls and the floating breakfasts and who wouldn’t post their Bali footage on Instagram! However, there’s so much more to the Island of the Gods than this. Even if, like me, you’ve been before, there’s always more to discover and, if you really want to get off the beaten path, you can. Bali has something for everyone and for every budget: - Wellness retreats and yoga sanctuaries tucked away in the jungle - Surfing along the southern coast, from beginner waves to pro breaks - Scuba diving and snorkelling off Nusa Lembongan or Amed - A world-class food scene with everything from beach warungs to Michelin-worthy dining - Sunrise treks up Mt Batur for panoramic views - Beach clubs and boutiques in Seminyak and Canggu - Temples, dance and cultural ceremonies that remain central to Balinese life Bali is also a fantastic multi-centre destination. Just a short boat ride from Bali, the Gili Islands are a favourite, If you’re feeling more adventurous, a quick domestic flight takes you to Flores, the gateway to Komodo National Park and Pink Beach. I’ve been lucky enough to visit them all and I can assure you that they’re all worth the journey. Contact me to start planning your Bali escape - and why not explore a little more of Indonesia while you’re at it? clare.charles@travelcounsellors.com WhatsApp 01256 220014 #travelinspiration #giliislands#bali #komododragon #floresindonesia #travelprofessional #travelmorein2025 #luxurybali #VisitBali #IslandOfTheGods

Beyond the Ordinary: Why Expedition Cruises Should Be on Your Travel Wishlist

29 May 2025

When most people think of cruising, they imagine sun-loungers, poolside cocktails and bustling ports. But what if your cruise could take you far beyond the usual, to places where glaciers calve into icy seas, blue-footed boobies nest on lava rocks, and polar bears roam the tundra? Welcome to the world of expedition cruising. Expedition cruises are for the curious, the nature lovers, the adventurers. What to expect: A Small, Purpose-Built Ship You’ll be travelling aboard a specially designed expedition vessel, often carrying fewer than 200 guests. These ships are built to safely navigate icy waters and reach remote bays that larger cruise ships simply can’t access. Some ships offer luxury suites and spas, while others are more rugged and science-focused - I’ll help you choose the right one for your style. Daily Zodiac Excursions Weather permitting, you’ll head out every day on zodiacs to explore the icy landscapes up close. You might step ashore on a penguin-covered beach, cruise past towering icebergs or glide silently alongside a pod of whales. Expert-Led Education & Enrichment Every expedition includes a team of onboard experts: marine biologists, glaciologists, ornithologists, photographers and polar historians. They lead engaging lectures, briefings and Q&A sessions, so you’ll return home not only inspired but truly informed. Photography Heaven From glowing blue icebergs to surreal pink sunsets and curious wildlife, the photographic opportunities are unmatched. Most ships offer photography support and some even have onboard pros to help you get that perfect shot. Life Onboard After a day of exploration, return to the warmth of the ship for: • Cozy lounges with panoramic views • Hearty meals or fine dining (depending on your ship!) • Hot tubs, spas, and wellness areas on select vessels • Evening recaps with your expedition team Here are three bucket list expedition destinations that offer once in a lifetime experiences: Antarctic - The White Continent Step foot on the last true wilderness on Earth. To reach the Antarctic Peninsula, you’ll first sail across the Drake Passage, a legendary stretch of sea between South America and Antarctica. Known for its unpredictable waters, this two-day crossing is part of the adventure. Some travellers even say it’s a rite of passage! You’ll experience unforgettable wildlife encounters. Expect to see: • Gentoo, chinstrap, or Adelie penguins • Humpback and minke whales, often breaching right next to your boat • Leopard and Weddell seals lounging on ice floes • Countless seabirds including petrels, skuas, and albatrosses And unlike most places on Earth, the wildlife here is fearless. They may even waddle right up to you! Did you know that a group of penguins on land is called a waddle and at sea, a raft! Optional Overnight Camping For the truly adventurous, some expedition cruises offer the unforgettable chance to camp overnight on the Antarctic continent. Picture yourself bundled up under the stars, surrounded by silence, snow, and the surreal beauty of one of the most remote places on Earth. You’ll have expert supervision and memories to last a lifetime. Best time to go: November to March (Antarctic summer) The Arctic: Land of the Midnight Sun If your dream is to see polar bears in the wild, navigate ice-strewn fjords, and witness the midnight sun, then an Arctic expedition cruise belongs firmly on your bucket list. The Arctic is one of the few places where you can: • Watch polar bears roaming the sea ice • See walrus haul-outs and Arctic foxes darting across the tundra • Spot whales - belugas, narwhals, and bowheads • Marvel at cliffside colonies of puffins, guillemots, and kittiwake Wildlife sightings are entirely wild and unpredictable and that’s part of the thrill. Depending on your itinerary and ice conditions, you’ll take daily zodiac outings to land on uninhabited shores, hike across flower-strewn tundra, or cruise silently past sculpted icebergs and glacier fronts. Expert guides and naturalists accompany every excursion, helping you understand and appreciate the delicate Arctic ecosystem. The Midnight Sun From May to July, there's 24 hours of daylight. Imagine watching a polar bear hunt under a pink-streaked sky at 2am. It’s otherworldly. Cultural Encounters Unlike Antarctica, the Arctic is home to people and some cruises offer the rare opportunity to visit Inuit communities in Greenland or Canada. These are powerful, respectful cultural experiences that provide a real sense of place and history. Best time to go: May to September. The Galápagos Islands: Evolution’s Playground This volcanic archipelago off Ecuador's coast is a wildlife wonderland. Every island offers unique encounters: snorkel with sea lions, watch giant tortoises lumber past or see marine iguanas sunning themselves on lava rocks. Expect to see: • Blue-footed boobies performing their courtship dance • Giant tortoises lumbering through the highlands • Marine iguanas sunning on volcanic rocks • Sea lions lounging on the beach or playing as you snorkel • Frigatebirds, penguins, lava lizards, and even Galápagos sharks Every landing feels like stepping into a wildlife documentary. World-Class Snorkelling Even if you’ve never snorkelled before, this is the place to try. The waters are rich with life, and visibility is often excellent. You might find yourself surrounded by sea lions, rays, or colourful reef fish and occasionally even penguins darting through the water! Best time to go: Year-round and each season offers something special. Let’s Plan Your Adventure These aren’t holidays you can “wing”. They require expert planning, the right timing, and the right ship. That’s where I come in. I’ll help you choose the itinerary that suits your interests, travel style, and budget, with all the logistics taken care of. I work with some of the best names in expedition travel - from ultra-luxury cruise lines offering exquisite onboard experiences, to specialist operators who exclusively sail in the polar regions and know every iceberg and inlet by heart. These trusted suppliers are experts in delivering safe, sustainable, and unforgettable adventures in the most remote parts of the world. Message me to start planning your expedition cruise of a lifetime. #AntarcticaCruise #ExpeditionCruise #BucketListTravel #ArcticCruise #MidnightSun #NorthwestPassage #GalapagosCruise #DrakePassage #travelinspiration

Why Every Family Should Have an Adventure Holiday

25 April 2025

When you think of family holidays, what often comes to mind? Perhaps it's lounging by a pool, all-inclusive resorts, or relaxed beach days. While these are wonderful ways to unwind, there’s another type of getaway that every family should consider: an adventure holiday. An adventure holiday is the perfect way for families to discover new places, enjoy shared experiences that will last a lifetime and create stories your children will tell for years to come. As an added bonus, you won’t find it difficult to pry your children – and the adults – away from their screens! My own family has just returned from a fantastic trip to Guatemala and Belize. We spotted crocodiles, held a (baby!) tarantula, snorkelled on the Belize Barrier Reef, flew over The Blue Hole, swam with sharks and climbed a volcano. However, a well-crafted family adventure trip should include just the right mix of activities and downtime, and this is why we also enjoyed a week relaxing on a beach with a few cocktails. One of the greatest misconceptions about adventure holidays is that they’re only for families with teenagers, experienced adventurers, thrill-seekers or the uber-outdoorsy. In reality, there’s an adventure holiday for every age and ability and these holidays are perfect for a multi-generational escape. Whether it’s hiking to a waterfall, ziplining through the rainforest, camping under the stars or discovering hidden gems in off-the-beaten-path destinations, adventure holidays offer something for everyone. You don’t need to scale a mountain or sleep in a tent (unless you want to!). I work closely with families to design tailor-made adventure holidays that suit their unique needs, preferences, abilities and comfort levels. I ensure every detail is taken care of, from choosing the right destination to booking activities that everyone will love. I can also recommend and book small group adventure tours that offer ready-made itineraries, expert guides and the chance to connect with other families on the same wavelength. Adventure holidays don’t have to be daunting, they just need to be thoughtfully planned, and I’m here to help you every step of the way. There’s an adventure out there with your family’s name on it and I’d love to help you find it.

When Things Go Wrong (and they can, even in beautiful Bali!)

26 November 2024

Travel is one of the greatest joys in life, exploring new cultures, landscapes, and experiences is something many of us cherish. But, as any seasoned traveller knows, even the best-laid plans can sometimes go awry. While it's easy to get caught up in the excitement of booking a dream trip online, what happens when the unexpected happens? Having a Travel Counsellor can make all the difference, especially when things take a sudden, stressful turn. Take my own experience as an example. I was in Bali with my husband and three children when the airspace closed due to volcanic dust in nearby Java. Flights were grounded, and we were stuck. We were notified by text, while in a taxi to the airport, that our flight was cancelled and told to call a helpline to rebook. We'd booked the trip through various online platforms and the flights direct with the airline. It quickly became clear that we were on our own, navigating a chaotic situation. Fortunately, we were able to return to the hotel we had just checked out of (there were no tourists arriving!). There were worse places to be stuck but it didn’t feel like a holiday anymore. The airline gave a very vague indication that they would try to rebook us within 7 days. Needless to say, it was a stressful situation. There was the additional cost associated with the unplanned stay and, being a corporate lawyer, I needed to get back to my clients. My mission was to book flights out, any flights, as soon as possible and hope that the insurance would pay out. Obviously, we eventually arrived home safe and sound but, the upshot was, we didn’t DIY a holiday again! Why You Need a Travel Counsellor When the Unexpected Happens - 24/7 support and expertise. One of the major benefits of working with a Travel Counsellor is the peace of mind that comes with knowing someone has your back. Should something go wrong, like flight cancellations, natural disasters, or even medical emergencies, you’re not left to figure it all out on your own. Not only am I personally available, you will also have access to a 24/7 duty office that can step in and assist immediately. You'll be able to speak to a person in the UK, you won’t be stuck in a call centre queue. This means you're supported around the clock, wherever you are in the world. - Quick, efficient solutions. In my case, I was scrambling between airlines, trying to rebook flights, but getting nowhere. A Travel Counsellor would have taken over and been the one point of contact, handling everything from finding alternative travel routes to ensuring accommodation was secured during the delay. No waiting on hold for hours with airlines or dealing with faceless online agents, just quick, efficient solutions tailored to your needs. - Personalised service. As a Travel Counsellor, I know my clients well and I understand their preferences, special requirements, and what matters most to them. No one likes to think about what could go wrong on their holiday, but it's always wise to be prepared. As a Travel Counsellor, my goal is to provide you with a seamless, stress-free experience from start to finish, even when the unexpected happens. If you're looking for a holiday with the assurance that someone will always be there to support you, no matter the situation, work with a Travel Counsellor. As you can see from the photos, we loved our family holiday in Bali! We divided our stay between Seminyak and Ubud and the children still talk about it now. If you're considering a multi-centre holiday in Bali or a multi-island adventure in Indonesia, I would be delighted to explore the options with you and create your personalised itinerary.

Creating a Two-Year Holiday Plan

05 November 2024

Traveling is one of life’s greatest joys, offering opportunities to explore unfamiliar places, meet new people and experience different cultures. When it comes to travel, the best experiences often require a little forward thinking. Much like financial planning, a well-thought-out travel plan ensures you maximise your time, budget, and, of course, your enjoyment. It all starts with a conversation. Where have you always wanted to go? Whether it's a couple’s city break, a family holiday in Europe or a grand tour of bucket list destinations, creating a two-year holiday plan is the best way to turn your travel dreams into reality. Have you been thinking about a trip to Japan, a safari adventure, or a road trip Down Under but can't seem to find the time to plan and schedule them? Do you book the same or similar trips because it’s easier? We all lead busy lives, and one of the biggest barriers to booking that dream trip is finding the time to research, plan, and organise every little detail. That’s where I come in. I will save you valuable time and give you a personalised, hassle-free experience. The Benefits of Creating a Two-Year Travel Plan 1. Timeline: Having a clear timeline helps you to select the best time of year to visit your destinations. Is there an ideal season to visit? Do you want to go in peak season or during the off-peak months when you can avoid the crowds and higher prices? Are there particular festivals you would like to schedule a visit around? 2. Better Budgeting: With a clear timeline, you can allocate funds more strategically and set aside a manageable amount each month. You will also be better placed to take advantage of early-bird deals and offers, allowing you to stretch your travel budget. 3. Securing Prime Availability: Popular destinations, accommodation and tours can book out far in advance. Planning ahead gives us access to the best options at the best rates. 4. Tailored Experiences: Having a plan in place, enables me to get to know your preferences and interests and create the perfect itineraries. 5. Building the Perfect Balance: Do you want to mix things up with a beach holiday one season and a mountain adventure the next? A two-year plan allows us to create a travel calendar with a variety of experiences. 6. Anticipation: Don’t underestimate the excitement of looking forward to your holidays, even those still in the planning stage! I encourage clients to share their ultimate travel destinations with me. Where would you go if time and money were not an issue? Until the research is done, you don't know what's possible. Together, we’ll organise a plan that aligns with your lifestyle and travel aspirations. I’ll take care of the logistics while you enjoy the journey. As regards my family's 2-year plan, we will definitely be exploring new destinations next year. As you can see from the photos, our daughter loves the planning stage and putting the plan into action.

My customer stories

Sent by Laura Anstey

We engaged with Clare for our honeymoon booking about a year ago. This was the first holiday me and my new husband had ever been on alone and I was rather anxious. Clare set my mind at rest. Clare came up with some absolutely cracking holidays and destinations and we chose Bali. Once we had decided the real magic began. Clare organised everything from the flights to the transfers, villa and even some excursions. She was constantly in contact with us and the hotel. We had meetings closer to the time and she had even helped me fill out the immigration forms as I was clueless. Before the trip she even gave us a beautiful pack with all our documents printed off ready for every aspect of the trip and surprised us with a beautiful bottle of champagne, such a lovely gesture. We travelled on the 30th of May 2025. Upon arrival to the villa we were absolutely speechless this place was an absolute paradise we couldn’t believe Clare had found such an amazing venue. She had even got the villa to leave us a lovely honeymoon welcome gift and ensured we were treated like royalty throughout our stay. Everything was smooth sailing after that and Clare was in contact throughout the holiday whenever we needed her, which was mainly to share photos and updates on the amazing time we were having. Clare catered to our every whim she gave us the best experience and I had no stress whatsoever in the lead up. I managed all my payments on the myTC app which was super convenient. I cannot thank her enough for such an amazing experience from booking to landing back in the UK. I can safely say we won’t book a holiday without her now it’s just a case of deciding where our next destination will be, but I’m sure she will help us find another paradise. I highly recommend Clare to anyone who wants a stress free holiday planning experience she is so knowledgable and clearly has a passion for giving people the most amazing holidays and all round planning service possible. We can’t wait to book again!

Sent by Julie Pullen

Rated 5 out of 5 stars A bespoke level of service We have booked two holidays now through Clare and have been impressed with all the options and costs involved she gave us to make our decision. Clare was able to tap into the knowledge of her colleagues when we booked to go to Cyprus for a particular event and that was very helpful. When we had an issue in Benidorm I text Clare and she rang the hotel and was also able to escalate it and we were more than satisfied with the outcome. We felt so looked after and we do not think we would have received that level of personal service anywhere else. We look forward to arranging our next adventure knowing we are in safe, caring, knowledgable and professional hands.

Sent by Louise Blunden

5* service! Absolutely 5* service from start to finish! We had a couple of issues while away and Clare was on top of it straight away. I will definitely be using Travel Counsellors in the future and from now on. Date of experience: 22 April 2025

Sent by Sarah Tame

Clare was amazing, from being super efficient in listening to our requirements and organising and booking our trip, to being a very helpful point of contact for all our flights. She was messaging us reminding us to check in, and to make sure that we were happy with everything. It was like having a personal assistant with us on holiday and gave us great confidence that if there were any problems that Clare would sort them out. There were no problems of course, the holiday plans ran perfectly, and I would definitely recommend Clare and the Travel Counsellors for anyone booking a holiday!

Sent by Janice Wickham

Why would you use anyone else? Clare is professional, knowledgeable and caring. She goes that extra mile and beyond.