Based in Sheffield

Lisa Byers

It's Nice To Meet You

“Go, fly, roam, travel, voyage, explore, journey, discover, adventure” Anon

Welcome and hello. I’m Lisa and I have a huge passion for all things travel. I live with my husband and two children on the North Derbyshire, South Yorkshire border.
I am an independent travel expert specialising in planning and booking personally tailored adventures, city breaks, luxury holidays for leisure and business.

What I love most is providing a unique travel service to my clients by offering a high level of customer satisfaction, out of hours contact, a personal approach, supreme value and, above all, a level of service that you won't find on the high street or online.

From your initial enquiry to the day you return home, I am here to answer any questions and I can arrange additional elements of your holiday such as car hire, private transfers, airport hotels, parking, airport lounges, excursions, trips, tours and more.

With my experience and access to our award-winning suppliers, I can book all types of travel and holidays worldwide including long-haul adventures, fly drives, safari, cruise, all-inclusive family escapes, luxury couple’s holidays, honeymoons and authentic encounters.

Check out my Facebook or Instagram for all my latest travel updates, news and offers.

I would be delighted to discuss your travel requirements and ideas at a time to suit you.

So that’s me, I can’t wait to hear from you and help you plan your next adventure.

Lisa

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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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Postcards......

5/13/2021

The events of the past year have taught us that being able to spend quality time with family and friends has never felt so important.

You deserve the very best... luxury holidays

5/13/2021

What is your dream holiday?

The land of Fire and Ice

5/13/2021

Come to take a journey to the land of fire and ice. The wonder of Iceland.

Experience the magic of Lapland

5/13/2021

Bring childhood dreams to life with a Christmas short break with safaris and snow experiences. Meet the big man himself and create wonderful memories together.

Experience the new way to book your holiday!

5/13/2021

myTC is a personal extension of me and I will always be with you, wherever you are in the world

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Experiencing the Cunard Queen Victoria

19 October 2022

I was lucky enough to be invited on Cunard’s Queen Victoria this month for a 4-day break to Amsterdam. It really was such a privilege to go on this iconic luxury ship experiencing the famous Cunard service, taking a glimpse into their beautiful suites, and seeing the life onboard first hand. I experienced a full tour of the ship which included viewing all the different cabins, the many beautiful restaurants, and facilities on board. The impeccable service level of the cruise team shone out as I walked around. I was told that all personnel must achieve the famous White Star badge from their in-house academy before they can be appointed. The daily tradition of afternoon tea was one of the highlights of the cruise. Beautiful sandwiches and gorgeous cakes are served in the Queens Room every day, at 3pm. It is immensely popular so you must get there early! There are many dining experiences on board and, for two evenings, I was lucky enough to try the Pan Asian themed dining in the Lido Restaurant and the exceptional Steakhouse at the Verandah. Although both carry a service charge from the main restaurants, it was lovely to have wine matching, serving boxes with tasters for our starters, a choice of meat cuts brought to our table and an overall enhanced service. Activities and daily entertainment were in abundance on board from music quizzes, guest speakers, fitness classes to a two-floor library and deck pools to dip your toe in. You can also experience: - • Theatre: You can settle into plush seats and prepare to enjoy a performance from some of the finest talent on earth, rivalling Broadway and the West End. Book a royal box on the Queen Victoria and experience, pre-show drinks and champagne served during the performance for a small fee. • Spa & Wellness: A relaxing sanctuary of calm, the sensuous spa includes signature massages and ultimate pampering. There are also a range of activities from relaxing yoga to strengthening Pilates. • Insight Speakers: Features fascinating talks with prominent men and women who have pursued extraordinary careers and achieved remarkable feats. • Wine Tasting: You can join sommeliers to learn about special vintages and even become a qualified taster. • Gala Nights: These famous gala balls are a signature part of the customer experience featuring a live orchestra in the Queens Room. One thing that really shone out was that there was such a mix of guests on board. I had previously thought that you must have to wear certain attire, but it was a very relaxed environment with no set rules except the fabulous black and white gala night which we had been made aware of. There is always at least one gala night on a short break. Ask me about experiencing a short break or the famous transatlantic cruise to New York for a trip of a lifetime.

Family Cruising with Royal Caribbean

03 June 2019

With over 2 million people choosing to cruise in 2018, the industry is set to rocket further in popularity this year. My family and I love to cruise. We have just booked our 6th cruise so we must love it. We think it ticks all our list of wants on our precious family holiday and here is why. Combination of pool time and adventure Having time by the pool, relaxing with my favourite book or watching the kids in the splash pool is great fun but I wouldn’t do this every day. Now combine this with going off and exploring every other day is the perfect combination to us. It’s all a balance. I want to show my kids difference places and experiences as well as having that down time by the pool. Food We just simply want plenty to choose from and I think you have more choice on a ship than one main buffet restaurant and one a la carte restaurant in a standard resort hotel. Generally, you have several food choices from cafés, ice cream parlours, 24hr dining rooms to a handful of speciality dining places as well. My kids loved the getting fresh pizza during the late afternoon whereas my hubby and I liked Chops Grille, a speciality restaurant, for a juicy steak! Activities Will I be bored? No way! These cruise ships have plenty to entertain you from morning until night. Your ships daily newsletter will pop in your cabin the night before, so you can plan your day. More and more fantastic facilities from a zip line, ice skating rink, indoor sky diving to sports hall, bumper cars, a climbing wall, flow rider and crazy golf are being added all the time. Again, I’ve never seen a resort on land with so much going on for kids. Then there are kid’s clubs too, all age appropriate, from tots to teenagers offering themed areas to state of the art video making, gaming and sports clubs. Entertainment Royal Caribbean has won a Tony Award for Winning Cruise Ship Entertainment. You are quite simply spoilt for choice, but these can be ship dependant. Each night there is something new from comedians in one of the smaller bars, to a West End Style Show in the main theatre, a pianist in the main atrium, an ice-skating show or perhaps a set from a lovely jazz group. If you are a late-night owl, there’s a disco too. Royal Caribbean is the first to offer shows in their amazing aqua theatres, offering two 30-foot diving platforms that set the scene for mesmerizing dive spectaculars. Adventure In as little as a week, you could experience a handful of new destinations, allowing you to see different cultures and cuisines. You could even add on a stay in the port before and after your cruise to extend your holiday. I love showing my children new cities and countries and it’s a great trade off when it’s for one day or every other day. On our Northern Europe cruise, we visited Hamburg, home to the biggest miniature wonderland, Oslo, where we visited a Viking ship museum and Bruges. We had a tour of a chocolate making factory and meandered through the streets sampling waffles and took a boat ride through this pretty town. Choose to cruise Overall cruising to me is about quality, value for money and memory making. Resorts offer activities and experiences but there's no level of quality and attention quite like that on a cruise line. When you go on a cruise, you have so much more than unique shore excursions to look forward to, you find top-quality Broadway-style shows, comedy nights and musical performances. In addition to the onboard entertainment, there are also spas, art auctions, poolside activities, and plenty of opportunities to learn. As for the cuisine, a wide array of world-class, internationally inspired dining options. It just ticks all the boxes for us a family. If you’ve not tried it, give me a call and let’s go through some ideas.

The next BIG thing - Expedition Cruising

07 May 2019

So, they say travel broadens the mind and, so it should do. More and more people are taking to adventures and experiences on their holidays. These destinations appeal because they can only be reached by smaller ships, are journeys away from the crowds and are just simply closer to nature. If you find yourself with plenty of time, like to explore, be active and experience wild landscapes and encounters, then expedition cruising is for you. The focus is not about the ship’s creature comforts but very much about the destination, it’s nature and wildlife - and to experience this not just from the water but also on land. Specially designed boats are used, called “Zodiac inflatable boats” and these allow daily landing possibilities in the remotest of places. You will not find any west end shows, black tie dinners or floating mega hotels but a pure form of cruising. Fresh local produce from every port, films, talks and lectures from expert ornithologists/biologists to immersive excursions which may involve picking up litter whilst your there! Ships are classed as working ships in that they deliver goods and post between ports. You won’t be sacrificing comfort though, all vessels feature excellent meals, great facilities and very comfortable cabins. The expeditions take you off the beaten track to untouched environments. Visiting these places is a privilege and care is taken to ensure there is minimal impact. With this in mind, you will find that these cruise operators take responsible tourism very seriously too. None more so than Hurtigruten Cruises. They have exploring heritage dating back to 1893. Hurtigruten is the first operator to ban the use of polluting and toxic Heavy Fuel Oil on its ships and are campaigning for a full international ban. Instead, Hurtigruten uses Special Distillate Marine which has 30 times lower sulphur emissions and less soot. Engineers have installed new, highly efficient propellers reducing emissions of CO2 by 2,300 tonnes per year. Hurtigruten and Rolls Royce have signed a letter of intent to retrofit 9 ships to run on LNG (Liquid Natural Gas), fossil-free renewable fuel produced from dead fish and battery power. This means that by 2021, Hurtigruten entire fleet will be hybrid ships. The combination of battery power and the most environmentally friendly gas engines available. So, expedition cruising is not your “normal way of cruising”. You will travel with like-minded travellers from all over the world. Wanting to learn about this wonderful planet of ours, who value sustainable travel and that value all this over luxury. Expedition cruising offers the following experiences: - Northern Lights cruising at its best Travelling to remote/scenic countries such as Greenland, Antarctica, Norway, North Pole and many more. Experiencing UNESCO sites Expedition adventures with experienced leaders Landscape and animal Photography Hiking, climbing, snowmobiling, dog sledding and kayaking So, if this is for you, what are you waiting for? Experience the wilderness, experience nature at its finest, chose expedition cruising. Expedition cruising takes the intrepid traveller to the world’s hardest to reach regions. Whether sealed in ice most of the year, untouched by human activity or just a speck in the ocean on a world map, these far-flung destinations are often only accessible by boat. If you’re tempted by a once-in-a-lifetime adventure, that contact me for further information. this kind of trip entails and when is the best time to go.

Top 10 Jaw Dropping Experiences on a Cruise Ship!

02 April 2019

1. Walk the Plank with NCL Cruises. Perched high above the ocean on Norwegian’s Breakaway Class ships is The Plank, an 8-foot long, six-inch-wide plank that will terrify even the most adventurous thrill seekers 2. High Ropes with Carnival Cruises. The course features two levels of challenge, and you can increase or decrease the toughness as you go 3. iFly skydiving simulator with Royal Caribbean. Try the exhilaration of skydiving without ever leaving the deck, courtesy of RipCord® by iFLY®. Feel what it's like to fly, as you float on air within the safe confines of this ground-breaking simulator 4. Flowrider with Royal Caribbean. The surf’s always up on the 40-foot-long FlowRider® surf simulator. Grab your board and get ready, 30,000 gallons of rushing awesome are headed your way 5. Bumper cars with Royal Caribbean. Visit SeaPlex®, the largest indoor activity space at sea, offers your favourite amusements, amazements and more, so you can get down on the roller rink or run away to circus school 6. Ultimate Abyss with Royal Caribbean. It is a pair of side-by-side, 216-foot-long slides that run 10 decks, from the Sports Zone (Deck 16) to the Boardwalk (Deck 6) at the back of the ship 7. Zip Line with Royal Caribbean. Fly from one end of the Boardwalk to the other on a Zip Line on the Harmony of The Seas that suspends nine decks in the air and 82 feet across 8. The Magic Carpet with Celebrity Edge. Reaching 13 storeys above sea level, the Magic Carpet is the world’s first cantilevered, floating platform, and the highlight of the exterior of Celebrity Edge Class ships. This spectacular space opens to several decks onboard and transforms into a new and exciting venue depending on where it’s positioned 9. The Sea Walk with Princess Cruises. A dramatic over-the-ocean glass walkway is 60 feet long, cantilevered 128 feet above the waves and extending 28 feet beyond the edge of the ship, it affords thrilling vistas of the ever-changing seascape 10. The North Star with Royal Caribbean - See the world from brand new heights at North Star, the cherry on top of Ovation of the Seas, which rises 300ft into the air for jaw-dropping views that you’ve never even dreamed of CHECK IT OUT! Each cruise ship will have different facilities so please check the ship before you book!

MSC Bellissima. Truly a beauty at sea

13 March 2019

After getting an invitation to spend 24hrs on a brand-new ship, I jumped at the chance to spend time on MSC Bellissima. Whilst traveling down, I reminisced about our family cruise last year and the fab time we had, so I knew it would be a great experience. As soon as I approached the cruise terminal, the ship looked magnificent and instantly I went WOW! Holding 4,500 passengers, I did wonder how MSC would cater for everybody’s choices, wants and needs and I was very excited to step on board to find out. Everyone loves a little bit of glamour! I went up the ramp, boarded the ship and had my card scanned. I knew this was a special ship when I saw the Swarovski staircase and imagined how I would feel stepping down this when I was dressed for dinner tonight! There are 6 impressive staircases in total and each step has been created by 640 individual Swarovski crystals in every step! I can certainly see why Bellissima has been named as one of most beautiful ships at sea. So, I thought I would start to explore what the ship had to offer. The main area of the ship has a two deck inside promenade with an 80-metre-long LED screen. This was a great back drop for the numerous restaurants and bars which had tables looking out over this. The ship has 12 dining venues and 20 bars to choose from so knew that anyone choosing to book onboard, would be spoilt for choice. There is certainly a British feel to this ship by the presence of a British pub! MSC is specifically aiming this ship to appeal to the British & Irish tourism market. Having a family, myself, I was keen to look at the offering. I was blown away by the facilities and knew my kids would love the F1 simulator, bowling alley, aquapark, high ropes, kids/teens club as well as the full-size sports complex and tv studio. The gaming room is also fully equipped with the latest consoles. For the evenings, the entertainment did not disappoint. MSC had a live entertainment show for us for our one night but will have on offer the fabulous Cirque De Soleil, a multi-purpose karaoke bar, a nightclub, a comedy club as well as musicians dotted around the ship all to entertain you. Some of the events must be pre-booked so that always exciting to do on the lead up to your holiday. MSC Yacht For those wanting a more luxurious experience on the ship, MSC have the Yacht Club. It’s an exclusive area on the ship which is for the higher-grade cabins. Guests have a separate section on the ship, and they have access to the club’s lounge, pool and restaurant area. The main benefit of the club is that you have your own personal butler! Cabins I was lucky enough to have balcony cabin to myself. It had lovely fresh modern décor and well thought out bathroom with shower configuration. New to MSC Bellissima is Zoe, the personal digital assistant. With a lot of touch screen tech on the decks useful for maps and information, this is another added tech feature in all cabins. Just like a little “Alexa”, you can ask questions and gain information by speaking to her. The ship also offers further cabins such as inside and outside cabins. More family cabins come in various sizes with the super family plus cabins that can sleep 10 guests that have interconnecting rooms. The suites on offer, have whirlpool spa’s in a standard or corner floor plan arrangement. Accessible Cabins are available but due to the small number, early booking is needed to secure these. Book your very own trip on MSC Bellissima Her first season will be in the Med, then she will then sail over to Dubai for the Winter. If you just fancy a taster cruise, then you can do short mini before you tackle an around the world cruise! For further details, please do not hesitate to ask.

Iceland - The land of fire and ice

13 March 2019

Born out of volcanic eruptions millions of years ago, Iceland was buried under ice until 8,000 years ago. This fantastic destination was the choice for our wedding anniversary weekend, and it did not disappoint. Our trip was for a long weekend In April with Icelandair from our local airport. On arrival at the main airport, we took a shuttle to Reykjavik centre which took around 45 mins. You are taken to a main bus terminus (the terminus is the suburbs of Reykjavik which is where most tours leave and depart from) and smaller coaches drop you off at your chosen hotel. The FossHotel was a 10min walk from the city centre. After arriving in the evening, we stayed in the hotel bar which speciality hot dogs and beers with other foods on offer. I always like to orientate myself in a new city, so we walked along the sea front into. We visited the Hallfrimskirkja Church, which is the largest church in Iceland standing 74.5 metres tall and looked around the National Iceland museum to understand about the country’s history from its medieval past to its current contemporary culture we know today. After, we found a lovely restaurant and enjoyed a meal there. White beetroot featured in both our dishes and seemed to be the ingredient of choice for the weekend! We chose to have soft drinks as alcohol is on the expensive side. Top Tip! Take snacks and look out for happy hours in local establishments. There were many restaurants on offer from wood fired pizzas to a la carte dining so catered for all budgets. Fermented shark is a local delicacy there, but I shied away from trying it, would you? In the afternoon, we ventured to the harbour to do a whale watching and puffin tour. Puffins migrate to the open seas in Iceland to nest and breed. We saw many of these adorable north Atlantic puffins and got quite close due to the small drought of our boat. We saw pods of whales, porpoises and dolphins on our trip, capturing some fab photos and it was an experience I won’t ever forget. We knew the second day of the tour would be a full day, so it was nice to have a relaxing day on the first day. We booked the Golden Circle tour which is an absolute must. We visited Thingvellir National Park which sits in a rift valley caused by the separation of two tectonic plates. It has a breath-taking landscape and every time I turned the corner or climbed some of the rocks, I got some amazing photos of the area. Gulfoss waterfall was our next stop and we were in for an adventure. Just the walk down to the natural viewing platform was hair raising enough for me! The Strokkur Geyser was our final stop and if like me, you love to see these amazing sights, you’re in for a treat. In comparison this is not in a large thermal area like Rotorua in New Zealand but still impressive none the less. The whole day tour lasted approx. 10hrs so excellent value for money. Our last day was spent at the famous Blue Lagoon Spa. There are many regular shuttles to the spa from the bus terminus, so it was very easy to get to and from. Top Tip! You must pre-book your day there along with any treatments or lunch reservations as it is so popular. You can buy snacks and refreshments from the café, hire towels, dressing gowns, flip flops along with a locker for safe keeping but you could bring your own items to save pennies. After leaving all your items in your locker, you have a wristband so that you free of your belongings and any purchases of drinks can be charged to this. This day was one of the highlights of our trip. Once changed, we stepped outside and walked around the walkway. It certainly is surreal. The water looked lush and warm, the steam rose from the water and the volcanic rocks surrounded the spa. We had a token for a free drink whilst in the lagoon and used the silica mud face mask which is known for its rejuvenating properties. You can find inlets and fountains dotted around the lagoon to experience. There are people on hand taking complimentary photos which they email to you, but you could take your own waterproof camera. Unfortunately, our final day came all too quickly, and I know that I would certainly return for a longer break. I would perhaps look to do a cruise around the island or hire a car in the summer months to explore further afield. The ice caves, dog sledding and snowmobiling would be straight on my list. Reykjavik was a lovely and easy city to navigate around but found that as it was an exposed city, it was very windy. We wrapped up with a snood, layers of clothing and walking boots for our trip so felt prepared. The locals were friendly and found that shuttles, tours and boat trips ran on time. It is such an exciting country, but I know I would like to experience more. I would go back for at least 1-2 weeks. Contact me for further information about your visit to Iceland. With a two and half hour flight time, it’s so easy to get too and it has so much to see and explore.

Beach Life in Clearwater, Florida

19 November 2018

As part of our week-long stay in Florida, we visited Clearwater. Located on West Coast of Florida and surrounded by the Gulf of Mexico, Clearwater Beach is named as the No.1 beach in the U.S.A for 2018. It was the fifth day of our week-long stay in Florida. We travelled over late afternoon from Orlando and settled into a hotel for the next three nights, the Sheraton Sand Key. It has its own private beach which leads on to Clearwater beach, so we headed down there straight away to check it out. I can see why it was voted No 1 due to it being made up of tiny little white shells and an overall powdery like feel. Absolutely breath-taking. Our first evening was at the award-winning steakhouse at the Marriott Sand Key. The steak was probably THE best steak I have ever had and with fabulous views of the harbour, it was the perfect start to our next two full days. The next morning, we were up bright and early to go over to St Pete’s beach, another award-winning beach. With miles of beach, surf shops, boutiques and a range of accommodation, it is another ideal location to combine with a busy Orlando holiday. We took a dip in the Gulf of Mexico and enjoyed the beautiful sunshine whilst listening to our host tell us about the area. Our afternoon was to be another highlight for me and the rest of my companions, the Dolphin Speedboat Racer experience. We spent the next hour in a high-speed boat which creates a large wake in its path. This invited the dolphins to jump and body surf alongside. As well as getting very wet, we were all full of smiles during the hour and didn’t want it to end. I got some fabulous video footage and photos. An experience I won’t ever forget. Our second day in Clearwater was going to be our last full day. We were asked to meet on the hotels private beach at 730am in gym clothes with a towel and a bottle of water. Before breakfast, we had a very refreshing yoga session on the beach, a great start to the day. After getting ready, we then headed to downtown St Pete. The area is known for awe-inspiring art and culture. It has more than 70 street murals on buildings around Central Avenue. Our first stop was a tour of the Imagine Museum in the Central Arts District. We were told about the collection of more than 580 pieces of art. It was a fabulous place to visit and I was wowed by the whole collection. Our next visit was to The Dali Museum. Here, we picked up our audio guides and made our way round the largest collection of his work outside of Spain. We saw masterpieces such as the “Bubble Mirror” and “The Persistence of Memory” replicated outside in the Avant Garden. Such a shame for our last day to go so fast but after having lunch at Sea Salt, a contemporary seafood restaurant that houses over 6,000’s bottle of wine in its glass wine cellar, we headed back to our hotel for our last evening outing. To celebrate our last night, we were taken to the harbour and boarded StarLite Majesty for a dinner cruise. We enjoyed a lovely three course meal with live entertainment whilst sailing around Clearwater. Truly a great way to end our fabulous trip. So, the flight home really was our opportunity to rest as we were virtually on the go for the whole week! If you do book a trip to Orlando, it is worth exploring further afield and hiring a car to truly experience the area. Next time, combine the fast-paced theme parks in Orlando with a rejuvenating trip to the beach and you’ll see a whole new side to Florida.

We've seen the big man himself in Lapland!

13 May 2021

Ask me about my own family experience to Lapland

My customer stories

Sent by A Tanner

Lisa is excellent, she is really helpful, offers great destination suggestions and hotel choices. Lisa is patient and try's to accommodate our requests. It is always a pleasure to deal with her. I wouldn't hesitate to recommend her to friends, family and colleagues

Sent by L Yeomans

Lisa was amazing. Very accommodating with lots of knowledge. Would definitely use Lisa again. Booked for New York Dec 24

Sent by A Tanner

We have really enjoyed our trip to Cologne. The hotel was great- modern, clean and very well situated for the Christmas markets. The markets were as good as we hoped they would be, very christmassy. I would recommend taking an extra case and stocking up on really great christmas decs at good prices! The food stalls were wonderful, the grilled salmon wraps were eaten everyday we were there, delicious! Thank you Lisa for all your help. We had a great trip.

Sent by S Philips

Lisa was very attentive and suggested a number of alternatives for our mega holiday to Canada. Lisa's knowledge has been amazing.

Sent by J Robbins

We cannot express enough how brilliant the service is from Lisa Byers. From start to finish Lisa was always quick to respond to any questions we had, and our pre-departure information arrived in good time. We would highly recommend Lisa to family and friends who are looking for that extra special, tailor-made holiday without the hassle of sorting out hotels, transfers and such like. Tailormade South Africa Trip

Sent by C Willis

Very knowledgeable, the whole experience was stress free for me, she found us exactly what we asked for in a cruise, interconnecting cabins were essential because of our autistic son. Will definitely book again through Lisa .

Sent by Rachel Pepperdine

I've been booking all my trips with Lisa for the past 4 years and she has never let me down. She provides a personal service, listening to my needs and offering invaluable advice. She's quick to respond and ensure I have everything I need prior to departure. I have already recommended her to my friends and family and they have also booked trips through her. Travel Counsellors is an excellent concept, providing everything for my trip in one place through MyTC app which I can access anywhere. It has the plane, accommodation and any trips I've booked through the service. Thailand Multi-Centre

Sent by L Andrews

We have just returned from a fantastic family holiday to Australia organised by Lisa Byers. Lisa listened to our requirements and organised a packed few days of activities in Sydney after 2 weeks visiting friends in Brisbane. Flights all connected and worked amazingly. Everything was so considered from location of hotel in the rocks with rooftop views of Sydney harbour bridge and the opera house. We did a cycle tour, a great way to whizz round the city. Sydney harbour bridge climb a fantastic family activity and then a whale watching cruise where we witnessed a mother a baby humpback whale migrating back south. She kept in touch throughout the holiday confirming our activities in time for our arrival and everything went swimmingly without incident. Would highly recommend her services she made everything so easy and we made fantastic family memories on the holiday of a lifetime.

Sent by L Day

Our Travel Counsellor is Lisa Byers and we've not only re-booked with Lisa for 2024, but we have recommended her services to several of our friends, with a number of these having confirmed a booking with her so far.

Sent by C Walters

Travel Counsellors Lisa Byers is just fantastic! We got in touch with Lisa Byers after seeing many of my friends using her for their holiday. She took all the stress and worry out of the booking. She listened carefully to hear about our family and what we liked and enjoyed which helped her plan our holiday with a brief of 5 days, European Theme Park with an 8 year old and a 15 year old thrill seeker. The service Lisa provided was second to none, particularly when our original flight operator went into administration. Before our holiday she was on hand with thoughtful reminders and support and whilst we were there she was able to iron out an issue with had quickly and efficiently. I particularly appreciated her checking in with us when we returned home. Brilliant service. I cannot recommend Lisa enough.

Sent by E Jarmain

Lisa Byers was the perfect person to organise our family holiday! She sourced a wonderful hotel, and made the whole experience of travelling completely worry-free. Lisa was quick to respond to all of my queries during the booking process and paid meticulous attention to everything that we had requested. We had a fantastic time, and because of this I have entrusted our family holidays into her capable hands for the next two years. I cannot recommend her highly enough. Thank you Lisa!

Sent by A Tanner

Lisa Byers has been fantastic. She has offered us great choices of hotels in our chosen destination and found flights that have exactly fulfilled our request. She has made the whole process so easy and pain free. We will definitely be contacting her again. 5* service, friendly, knowledgeable and professional. Thank you Lisa

Sent by S Haxby

Lisa Byers was recommended by a friend of mine who has been using her for years.. Lisa was great! She asked me what I was looking for in a holiday.. I explained exactly what I wanted, city break for a family of 3 with a 9 year old girl, with decent flight times, in Paris over half term! She took it all in and suggested Eiffel Tower priority tickets too.. Within 24 hours of speaking to her and looking at 2 quotes we decided what we wanted. The holiday was one of the best we’ve had! The hotel was right in the centre on a buzzing street close to Moulin Rouge. The bar in the hotel was also very buzzing on evenings which we discovered on the last night! Lisa was on hand whenever I had a question and the TC App was great as it stored all our documents. We were so impressed by Lisa that we have actually booked our Easter 2024 holiday to Tenerife with friends!

Sent by S Hawkins

Thanks for sorting this for us Lisa… I know it was only a small transaction for you ! We’re now back, and wishing we were still back there! The car collection was very simple. It was really reassuring having someone like yourself sorting it out so that we knew we weren’t being ‘scammed’ and our friends were reassured too. Car hire in Dubrovnik

Sent by J Thorpe

Just returned from a long weekend in Krakow which was organised by Lisa Byers. Everything was organised down to the last detail and the fact that she was on hand whilst we were away to answer any last minute queries was great. Can’t wait for the next holiday in August which again Lisa has booked for us.

Sent by I McClumpha

It was the holiday of a lifetime for us. I am an avid TV viewer of train travel and just happened to see a Blue Train excursion advertised by Lisa on Facebook. Lisa ensured everything was smooth running for the trip, keeping us fully updated with all relevant paperwork and that personal reassurance. All transfers were early, very reliable and knowledgeable. The first hotel in Cape Town, The Capital and its staff were just 100%. We would recommend booking extra tours in advance with lisa, we did it on arrival and again faultless. It was done by our transfer crew Thompson Africa, their staff were just so friendly and knowledgeable. The Blue Train was a dream come true. Service and staff out of this world. Then off to Makalali Game park, we did two guided tours a day, just out of this world, tour guides and staff just outstanding. To say the holiday was just amazing does not do it justice, we are in discussions on booking our next adventure for next year. If you are looking for a holiday of a lifetime, I would highly recommend Lisa to ensure you have a carefree and faultless holiday.

Sent by Kenta Mizoguchi

She really did her best to find the best plan of my family trip, for example, she checked possible starting date, duration, route considering cost optimisation, time management. We also appreciate for her quick action

Sent by H Twelves

A fantastic bucket list trip to Las Vegas, LA and San Francisco organised by Lisa Byers. I was really struggling to organise this myself so when Lisa stepped in with flights and hotels at a really competitive price it was such a relief! No problems with flights, great choice of quality hotels. Lisa made sure we knew about US regulations for visas and hotel resort fees, I felt very prepared for our holiday. Customer service and value for money excellent! Will be recommending to friends and family.

Sent by S Hutton

Lisa is fabulous and organised our trip to Disneyland Paris perfectly. She was responsive to messages and very friendly and professional. She made our holiday extra special and stress free. I won’t hesitate to recommend her.

Sent by R Thomas

Lisa, the representative, had been warmly recommended and she has so far lived up to our consequently high expectations. She is friendly and generous with her time; she is very keen to help and to enlarge on her assistance; and very prompt in getting back to you with her arrangements and suggestions. Overall a smooth, very pleasant experience. Three couples visiting Dubrovnik this October for a family celebration.

Sent by D Schofield

This was our first experience of using Travel Counsellors. We contacted Lisa Byers who was quick to respond and swiftly set up a call so we could discuss our budget, and holiday ideas. Lisa was knowledgeable and had some great advice. Great communication throughout the booking process and beyond, even hand delivering the paperwork we needed late one evening. No question was too trivial, and no request was too much. Everything was dealt with professionally and promptly. Lisa messaged us the day before our holiday to check we were all set and contacted us on return to ensure all went well. I would have no hesitation recommending Lisa and will be using her again to book future trips. (Great Rail Journeys to Switzerland)

Sent by L Day

Our TC Lisa Byers, has given us excellent service right from the very start of the process and we are so pleased that we engaged her to help us in our holiday search. Family holiday to Greece

Sent by S Wain

Hurtigruten Coastal Experience We recently returned from Hurtigruten's Coastal Experience cruise in the Norwegian fjords. Lisa Byers, Travel Counsellors, arranged all of our great holiday ensuring that we had no worries and everything ran smoothly. We were concerned about transfers on planes and buses but Lisa arranged the flights so that everything went to plan and was stress-free. She also checked in for our flights taking the onus off a couple of older folks who aren't too computer savvy. Before travel, Lisa gave us advice and told us about what other people had enjoyed on that holiday which was helpful in booking excursions. A really interesting holiday with stunning scenery and informative talks and great guides on shore. Food, staff and services on the ship were excellent. Many thanks to Lisa and the TC app which was also helpful. We would recommend Lisa's service to anyone looking for a stress-free, well planned holiday.

Sent by C Walters

After seeing many mutual friends recommending Lisa, we have just booked our first trip with her. She has been so helpful and understanding (especially with our dithering!) and made the process so much easier for us to manage. I would highly recommend her to anyone who is looking to book a holiday. Stress free, personalised, supportive and just lovely!

Sent by S Hudson

Lisa Byers is a star!! From the initial chat with Lisa I knew I’d done the right thing using a Travel Counsellor - I am a nervous traveller and wanted a specific trip to Lapland (no cheesy Santa visits or elves!) and she listened to what I wanted and made several suggestions and helped me narrow it down to the perfect package for us. Unfortunately then Covid hit, so it ended up being changed twice over 2 years but we eventually got there this New Year! Lisa was brilliant every step of the way, giving massively helpful tips even down to what to pack etc and patiently answered all of my anxious person questions! The TC App was useful as a place I knew I could access all my travel documents etc and find out info. We were in contact via text whilst away and it was so reassuring knowing she was there if anything went wrong. Thankfully it didn’t, and we had the trip of a lifetime and have already booked our next one via Lisa ?? I wouldn’t hesitate to recommend her service

Sent by G Boyles

This was our second holiday booked with Lisa. The process was again seamless from start to finish! From enquiry to booking was 2 days and the package she put together was fantastic. We were kept up to date between booking and departure and Lisa was always on hand with any questions we had. The app was really useful and easy to use but it was the personal touches from Lisa that really made us feel at ease. The holiday was absolutely amazing and one our children will remember forever! Lisa recommended Elephant Hills and I cannot thank her enough as this was truly an unforgettable experience! We were reassured we could contact Lisa (or the out of hours number) if we needed anything, but to be honest it was all so smooth we had no need (we also had all the details of hotels / transfer / airline provided in a pack before we left). Lisa also contacted us before during and after the holiday to check all was ok. We’ll certainly be booking with Lisa again!

Sent by E Gillatt

We have just booked our 2nd holiday with Lisa and would highly recommend her services. Our holiday was booked within hours of us telling her where we wanted to go and Lisa sorted everything. Fast, professional and personable service. Thank you Lisa (Holiday to Sandals Emerald Bay Bahamas)

Sent by K Sheppard

This is the second holiday we have booked using Lisa Byers. Yet again everything was outstanding. When we decided to have a holiday of a lifetime and travel on the Orient Express I rang Lisa. Within a few hours I had a proposed itinerary and a quote, which I have to say was very reasonable and lower than expected. As to be expected, in the current climate, there were a few changes to our flights and travel arrangements. However, we were informed of these straight away and Lisa kept us informed of the new arrangements. The tickets, pre departure information etc all arrived in plenty of time before we set off for Venice. We had a thoroughly enjoyable holiday and everything was arranged and in place for us. The trip was a trip of a lifetime for us to celebrate both my partner and I having big birthdays this year. We were presented with bottles of champagne and even a birthday candle along the way which were a nice surprise. The hotel we stayed in was superb. Nothing was too much trouble and the room was spotlessly clean with an excellent house keeping service. Prior to our previous trip, to Lapland, I downloaded the "My TC" app. This was brilliant as it told us everything about our holidays, the itinerary, our outstanding balance and number of days until we went on holiday. Being able to just pay on the app was a really good way of budgeting to pay for the holiday. Lisa was superb throughout. Even though she was on her annual leave, and had provided us with another contact in case we needed anything, she was still regularly in touch to make sure the holiday was running smoothly and we had everything we needed. I am so impressed with Lisa that my parents are now arranging a Northern Lights trip through her. By using Travel Counsellors we have had a personal service with the security of knowing if there is an issue we do not have to ring an automated service (press 1 etc) but we have a phone number that we could have rung with an actual person at the end of the line.

Sent by N Manning

Outstanding service from Lisa Byers. Her response to any enquiries is almost immediate! All pre-travel information was fully explained and documentation provided in advance. We had a wonderful holiday. This is the second time I have booked through Lisa and I would definitely recommend her services. She takes the stress out of organising your holiday! Royal Caribbean Cruise Aug 22

Sent by A Hofheinz

We used Travel Counsellors in August for the first time. Our local representative Lisa Byers was amazing from day one. Our initial conversation helped Lisa put an incredible itinerary together and we were able to amend the finer details over the weeks that followed. Before we left Lisa hand delivered (!) all of our travel documents - this proved invaluable. The MyTC app also gave us access to all of travel documents including boarding passes, reservations and tour tickets which we could access before and during our trip. Lisa found some hidden gems (like rooftop terraces and glorious restaurants) that we wouldn't have known about if it wasn't for her and was even in touch during the holiday to ensure that everything was going well and to make an extra reservation for us to enhance our trip. I really can't recommend the Travel Counsellors enough and we'll definitely be going back to Lisa for all of our travel needs!

Sent by Rachel Pepperdine

I highly recommend Lisa Byers Travel Counsellor - Your Premium Holiday & Honeymoon Specialist for booking any trips, short or long. Lisa has booked all my travel for over 5 years and provides an excellent service. She goes above and beyond to tailor your trip to meet your needs, booking everything from flights, accommodation, transfers and even excursions. She checks that everything is running smoothly and there’s 24/7 help should you need it. She recommended Santorini for us and it was a trip we will never forget. Try Lisa for your next holiday and I promise you won’t be disappointed.

Sent by L Wootton

We have just returned from 10 nights in Rhodes booked by Lisa. We had a fantastic holiday thanks to Lisa, thank you! Lisa was great from start to finish, understanding our needs and finding out what we wanted from our break. The location and hotel ticked every box in terms of location, food, activities and facilities. The recommendation is the invaluable side of booking through Lisa, as Lisa ensured that the hotel met our requirements and in the past when booking myself this has been hit and miss. It's great to book from experience. Lisa prepared all of our documents and was on hand for any questions. Lisa checked in with us whilst we were there and when we got back home. It's the little touches too like the premium transfer and Lisa calling to confirm our are arrangements were still on track. Thank you Lisa, we will be booking again.

Sent by K Waplington

I needed help with a few things in relation to our trip. Firstly, it was flights to my family in America and we were looking for specific dates, which Lisa was extremely helpful with. We also wanted to stop off on the way back home to explore the Florida Keys. Lisa helped with this and also recommended stop off places, up and down the Keys. Hire care was also arranged, although my husband did upgrade to a huge pick up truck when he saw them! Information before we were due to fly out was accurate and she ensured we had all the correct documentation, which was brilliant. Even though a little nervous and constantly asking questions, Lisa was more than happy to help and reassured us. Changing a few elements was also no problem as Lisa wanted to ensure our journey was what we hoped it would be, which it was. We cant thank Lisa enough for her help organising our long awaited family reunion and the addition of going to the Keys. She takes the stress away from looking up hotels, airport parking, flights, documents etc. I just ring Lisa, she makes suggestions, sends a few potentials, we choose, change or ask for more, not a problem." Multi-centre trip to Kansas and the Florida Keys

Sent by D Rushton

Fantastic experience really does go the extra mile to help us find and book our perfect holiday. I recommend Lisa to all of my friends and family. 10/10 P&O Iona Cruise July 23

Sent by f Wood

Lisa has been so helpful and helped us plan our holiday to Vegas this year. Nothing was too much trouble and we were so impressed that we have just booked another holiday with Lisa’s help. She was very patient with us while we dithered about our next holiday. We added places on, took them off, changed our minds, but we have just the right holiday booked for us now, we can highly recommend booking with Lisa. San Francisco & Vegas 60th Birthday

Sent by O Henderson

After a recommendation, we decided to book our dream honeymoon with Lisa Byers. Lisa answered our (many!) questions promptly, and kindly helped us to make changes to our booking to make it the holiday of our dreams. Our honeymoon was incredible, the hotel was amazing, and the extra touches that Lisa helped us to book (a meal on the beach and spa treatment) really made it unforgettable. The flight was smooth, and so were the private transfers, we felt relaxed throughout, as everything was organised. Lisa went above and beyond, and we will definitely recommend her to all of our friends and family.

Sent by E Sharkey

Excellent service and attention from Lisa. Highly recommended. 27 night cruise with Cunard Nov 22

Sent by M Barber

We booked Santorini through Lisa and was very happy with the service from booking to going and during our stay

Sent by W Tadman

I couldn’t believe how easy Lisa made things for us, but also how much work she put in to finding the perfect holiday for us. Can’t recommend enough and if I could score higher than 10 I would!

Sent by E Hunneyball

Thank you to Lisa for helping us choose and experience our dream holiday for our honeymoon. From start to finish Lisa's personal touch made the difference; from helping us to pick where to go to hand delivering our plane tickets. Lisa was at the end of the phone to answer any questions and made moving the holiday due to Covid an easy process. Lisa took away the hassle and stress so we could focus on having an amazing time. We will definitely book with Lisa again.

Sent by F Wood

Just back from an amazing time in Las Vegas. Lisa was so helpful, taking time to listen to what we were wanting from our holiday. She came up with great options to choose from. It was good to have the app and links Lisa sent so it was so easy to see all our holiday info at a glance. Just before our holiday Lisa sent through all our paperwork . Her attention to detail was amazing. She was always there to answer our questions to make sure our holiday went smoothly. Cannot recommend Lisa highly enough.

Sent by A Morris

Found the service great. Lots of useful information given that you do not get when going alone. Thank you.

Sent by S Wilsher

Already recommended Lisa to many people, this is the second time we have booked through her and it’s been a great experience. 10/10 (Booked Lapland)

Sent by H Sabin

I just want to thank you for sorting out our Lapland day trip. It was magical. We went 7 years ago so had an idea of what to expect. It was much better to get the thermal gear at the airport and go on the sleigh rather than be taken on a coach and then get the gear at the resort. I think Jet2 are a brilliant airline and wondered if you could pass on our thanks to the fantastic pilot and cabin crew for setting the Christmas atmosphere. Thanks to Canterbury travel for the good organisation and of course to yourself.

Sent by B Ackroyd

Just wanted to say a HUGE thank you once again for your advice and help in organising this trip. It was everything we'd wanted and more and the hotel quality and locations were perfect. I hadn't appreciated your services went far beyond just the organisation of the trip. I'm a bit of a control freak so it was really nice to be able to trust someone else to take care of stuff like check in etc. for a change. Your constant communication put me at ease and took away all the usual stressors, especially at a time like these with all the tests involved. It would have been very stressful navigating it all without you. (Dubai and Sun Island, Maldives Nov 21)

Sent by L Senior

Amazing friendly and informative service. Super impressed. (Travelling to Lapland Dec 2021)

Sent by S Wilkinson

First class personal service. What more could we want ? It means a lot to us that we have a travel agent that we can rely upon to not only get us the best deal available, but also to ensure that all the small details are checked, and covered off, so that once booked , we have very little to worry about.

Sent by Posy Knights

Lisa provides an excellent service. I really can’t recommend her enough. Knowledgeable, professional, always working so hard to get the holiday that is just right for us and incredibly patient with my different ideas and changes to plan! We had a holiday planned during the Covid-19 restrictions and she has worked so hard to make the best possible changes for us. This has taken so much stress off us at such a difficult time. Thank you Lisa, you do an amazing job!

Sent by Paul Lynch

Both Al and I would like to say a HUGE thanks to you for helping us to arrange and plan our holiday. We both thank you so very much for making our holiday happen so successfully and providing us with great memories which are so helping us get through this strange time we all find ourselves in ....and the icing on the cake for us was seeing our son and his girlfriend in Singapore .... not something we are going to be able to repeat for a while we feel. Thanking you again Lisa for all your support and phone calls... before and during our holiday ... all very, very much appreciated.

Sent by Kerry Waplington

This was our 2nd trip to Finland and was able to plan more excursions on the activities we enjoyed the most. The Full Day Snowmobile Adventure was out of this world and the guides took us far out into the wilderness. The weather was perfect. However, I would recommend that people with a bit more experience on snowmobiles look to complete this activity as it is a long day, but worth it. Thank you Lisa for organising this trip for us and our friends. Great time was had by all. Look forward to many more to come.

Sent by Colin Wilkinson

Yes, we did have a fantastic holiday, thanks, certainly one of the best ever for us ! Really well organised, a lot of travelling yes, but lots of things to see, lots of places visited, really good hotels, and with lots of friendly people too. Weather not great at the start, but soon improved, and the last few days in Cape Town, were just fab. Quickly and easily booked too! Not much to find fault with at all! Two very satisfied customers.

Sent by Vicky Fudge

Lisa has been so friendly and helpful, from first contact right up to booking, and beyond! We're so excited for our trip to Lapland later this year and will definitely consider contacting Lisa before we make any future travel plans! Thank you

Sent by Joy Rushton

Lisa arranged my recent holiday on the Hurtigruten Coastal Tour of Norway. She was friendly yet professional making my holiday a wonderful success. Lisa made such a positive impression that I have booked my next holiday to Scotland with her.

Sent by Vicky Weston-Taylor

Best christmas day ever! Thank you so much Lisa for being the best travel consultant. If you ever want to visit Lapland book with Lisa Byers. She is a truly fantastic, always professional, helpful and knows her stuff!

Sent by Janet Clarke

It was a recommendation that prompted me to contact Lisa. I emailed Lisa on a Tuesday to enquire about a holiday to Lapland in 2020 and I gave her a few details about our requirements. I spoke to Lisa on the following day, with a couple of questions, as there will be 3 generations of the family travelling together. We spoke again on Thursday, Lisa had the answers to my questions and I booked the holiday and paid a deposit. It was simple and stress free and Lisa took care of everything

Sent by Karen Sheppard

We have just arrived home from a fantastic holiday. And the best thing was that it was all arranged for us. A few months ago I rang Lisa Byers from Travel Counsellors and told her what we wanted. The next day I had a full proposed itinerary with flights etc. We paid the same price as though we had booked it through Santa’s Lapland. However when I was sat at home thinking of questions I would email Lisa, she would reply straight away. Having been to the resort, Lisa knew exactly what goes on. If you are busy and want a holiday arranging I would recommend Lisa to do it for you.

Sent by Sarah Evans

Lisa arranged a family holiday to Madeira for us. She was so patient and helpful as we worked out what it was we actually wanted. She gave us options at every change of our brief and it was so easy for us. The holiday has been absolutely wonderful. Thank you Lisa!

Sent by Adam Gilbert

If you had higher than 10 I would have put it! Brilliant service. Not sure I will bother trawling the internet for holidays ever again. I’ll just call Lisa.

Sent by Tara Jones

Lisa arranged our big family holiday to Canada this summer. She listened to what we wanted/needed and came up with a perfect itinerary visiting a number of places en route between the main sites we really wanted/needed to visit (including relatives we'd not seen for many years). The hotels she picked for us worked really well and the advance bookings for big attractions like the CN Tower, Aquarium and Niagara Falls were such a good piece of advice from her. Thank you!

Sent by Kerry Chubb

Lisa was absolutely amazing ! She organised our Disney Cruise. She took all the stress off me and took care of everything , she was happy to answer any questions and find out any information I wanted to know to make the trip as easy and as fun as possible ... I have recommended her to people already and will definitely be going to her again for our next trip.

Sent by Karen Sheppard

We are so excited. We have just booked a family holiday to Lapland through Lisa. Absolutely first class service. I have spent hours pouring over the internet and Lisa came along and sorted our holiday out straight away. Only 198 days to go

Sent by Fiona Ablett

Lisa's attention to detail and her friendly efficient approach to booking our honeymoon was first class. Nothing was too much trouble and she was always available for any queries we had. Having never cruised before, she organised excursions for us and parking and she even popped a bottle of champagne in our room - very thoughtful. Even had a call after our honeymoon to check everything had gone well. Lisa will be our first port of call when we book our next holiday and I can't wait!

Sent by Helen Sabin

A huge thank you to Lisa for organising a special birthday trip to Barcelona. She organised tickets for the Grand Prix which were in a fantastic position to view the track. She was at the end of a phone when we had problems about our flight delay due to the air traffic control strike in France. It was good to know we could call on her for advice. We would very highly recommend Lisa as a travel counsellor. Thankyou Lisa

Sent by Nicola Manning

Lisa has a sincere personal touch to helping you find the right holiday for you. Her attention to detail and conscientious ethic will ensure you have an amazing time.

Sent by Solveig Cowie

Lisa has been more than helpful arranging our upcoming Norwegian cruise! I would highly recommend her services! It's great to have someone take care of all the arrangements! Thanks and we can't wait to go!

Sent by Rachael Carr

We highly recommend Lisa for any of your travel plans, she recently organised a trip for 10 of us to Bali, we received a fantastic service before, during and after our trip, we shall definitely be using Lisa again in the future.

Sent by Sara Alford

Lisa spent a lot of time and care planning our family trip to Iceland over Christmas. Loads of trips booked and great advice given. We had everything done for us and the trip went very smoothly. We thoroughly recommend Lisa to help with your travel arrangements.

Sent by Helen Sabin

Lisa was fantastic at sorting out our holiday. We had so many changes and questions about various things and she managed to sort out a good deal for us. She is very professional and has a very friendly personality. Nothing is too much trouble. Thank you Lisa

Sent by Peter Collins

It's our first contact with Travel Counsellors and we found Lisa an excellent ambassador. So helpful, and encouraging. And local. We'll certainly recommend her to our friends.

Sent by K Chubb

Lisa has been amazing from start to finish with helping us arrange a dream holiday for our family, she made me feel at ease to let her know what we required and helped us find something within our budget, which meant we could still have the holiday we dreamed of.

Sent by Terry Hennessey

We want to thank Lisa for arranging our our holiday to Sardinia, not only have we had a wonderful time but her personal touch makes everything so easy

Sent by Rosie Lishman

I am writing to say how brilliant Lisa Byers, Travel Counsellors consultant has been. She has so much patience and has just arranged a perfect holiday for us in the Italian Lakes. Whatever we have asked her to do, she has done it. She responds to our emails within the day, many times half the day! She always sends us a good choice of holidays. I have spoken with Lisa today and have asked for 3 variations on a holiday in October. By this evening, 3 quotations have arrived. Nothing is too much trouble. Lisa is enthusiastic, genuinely interested, knowledgeable and patient, whilst at the same time totally professional. She is an asset to Travel Counsellors.

Sent by Rachel Appleyard

Lisa has put together some great tours and activities for our holiday to Australia and New Zealand this summer and really tailored them to us, including a couple of trips we didn’t think we’d have chance to do! Lisa has made sure we’ll get the most out of our itinerary and gave us some fab tips from her own experiences in Oz and NZ. The app was really easy to use, she completely took the stress out of holiday planning and we can’t wait to jet off!