I always recommend Lisa Byers from Travel Counsellors to my friends and colleagues as she’s exceptionally good at providing the best holidays for our family!

A very pleasant booking experience with Lisa and we will definitely look to book other trips in this way. Very professional and we wouldn't have been in a position to do this trip without Lisa's help. (Booked a Norway Twin Centre Dec 26)

I booked a trip to Italy with Lisa, she made it very easy. She catered for my needs, making the trip personalised. Lisa listened to what I wanted, planned everything including activities, kept in contact both before and afterwards to check everything went well. Definitely took the stress out of planning for me.

Lisa is very professional and always answers any questions I have straight away. I am confident in Lisa’s abilities to book my holidays and would have no issue in recommending her to others.

Booking our Lapland holiday with Lisa has been a fantastic experience from start to finish. Lisa takes time to understand your needs and offers expert advice and guidance, helping you to select the perfect holiday resort, accommodation and activities. Lisa offers a personal touch throughout, responding quickly to any queries that we had and checking in with us before and after our break to make sure all is well, something you simply dont get when booking via highstreet agents. When we arrived in Lapland everything has been absolutely perfect, the accommodation was spot on in terms of location and facilities, we were so pleased to have listened to Lisa and taken her advice on this, as it was better than alternatives we had considered. We have already booked our second trip with Lisa and have recommended her to family and friends. Fantastic service and cannot see any reason not to use Lisa for all of our future travel needs.

Thanks Lisa for organising our trip to Lanzarote. I had assistance booked for the airport and the apartment on the reception level arranged. Everything went off smoothly.

"I would highly recommend Lisa Byers after using her travel services when booking my trip to Iceland. Iceland has always been a place on my bucket list and where I always wanted to visit for my 30th birthday and Lisa help make this happen. It was my first time travelling solo and she made me feel very much at ease as she helped me through the whole process. I was very surprised at how little I needed to do as Lisa took care of everything which was amazing. Lisa highly recommended specific excursions and places to visit after we had a chat and I told her my plans when over there and these are absolutely incredible. I had the best time and I will be using Lisa again. Her work is professional, reliable and stress free. From greeting calls to updates throughout the months, updates before the trip and been answering questions I had when there to a welcome home call. She was great."

We asked Lisa to look for a Med Cruise for us and she came back with an amazing one with a great itinerary on Royal Caribbean. We looked and booked, it was a great price for a balcony room and it was perfect. Give Lisa a brief idea and she always comes up with what you want. Wouldn't hesitate to book again.

We have just returned from a fantastic holiday in Milan organised by Lisa Byers. The service we received from her was exceptional. We just told her where we wanted to go and the next day she came back to us with some ideas, which were just what we wanted. After booking , we received all the information, travel vouchers and boarding passes with plane seats booked. Lisa had booked a day tour to Lake Como and one to St. Moritz including the red train ride into the Alps. The evening before the Lake Como trip we were contacted by Lisa as the trip we had booked was cancelled, but the tour company had transferred us onto a 'free upgrade' tour with an added visit to Lugano. It was good that she could inform us of the change. The Nh collection Milano city life hotel was a wonderful place to stay with helpful and friendly staff. We would highly recommend Lisa as she has all the knowledge at her fingertips and is always on the end of a phone for help and advice. It is good to use travel counsellors for a hassle free holiday. Thank you Lisa

We were planning a twin centre trip to the USA, New York & Washington. The overall experience with Lisa was outstanding. Quick response times from our initial enquiry to questions throughout the planning stages. Recommendations for travel apps and activities was great. The app was useful and kept all our travel details in one place. Lisa is a real professional, trustworthy and knowledgeable.Pre-departure communication was excellent. I received all documents, updates, and reminders well in advance. I have no hesitation in recommending Lisa and we will be using her to book future trips.

Lisa is great, very personable and understands our requirements giving us exactly what we asked for

We have just returned from our holiday to Madeira and the wine festival. I asked Lisa for her recommendations, and she took over all or the arrangements, booking one of the best hotels, arranging flights and suggesting excursions that we could book. Per-departure she completed all of the travel documentation and was in contact to ensure that we had everything we needed. On reaching the hotel we were greeted as returning customers as Lisa had been in touch with the hotel and arranged a welcome letter and a introduction to the hotel amenities, we even received a welcome drink. I have already recommended Lisa Byers as the go to girl to all of our family and friends when booking a trip and holidays, and cannot speak too highly of her professionalism, and care for her clients. Thanks Lisa for a fantastic Holiday.

1st class service. I approached Lisa when we were looking to book our first holiday abroad and first cruise. With quite a lot of additional requirements due to disabilities, Lisa was amazing and spent time find us the perfect holiday and for such a good price in our budget. Lisa kept in contact in the run up to the holiday and reassured my worries. Lisa contacted us to check we had managed to board safely and were happy and kept in touch throughout our holiday, even though she was on holiday herself. Her service was 1st class and we have booked another already with Lisa.

If you are planning any holiday then I cannot recommend Lisa Byers Travel Counsellor - Your Premium Holiday & Honeymoon Specialist enough. We've used her twice and each time has been brilliant. Perfect service to suit just you. She takes the stress out of it all. Why not contact her and see how she can help? (Before our first holiday our flight company went bust after we had paid, before we could even start to panic she had rebooked us, changed our transfers and sorted out the finances!)

Using Lisa and the Travel Counsellors takes all the hassle out of sorting the logistics of a holiday and gives you peace of mind knowing someone is there to help if anything goes wrong. Our outbound flights were cancelled and before we even knew about it, Lisa had sorted everything out, leaving us with none of the stress. I can’t recommend her or the service she offers highly enough.

Lisa Byers, our Travel Counsellor expert is great at listening, asking questions and getting the perfect holiday for you. Knowing that you have Lisa's support before, during and after the trip is priceless. I cannot recommend Lisa and My Travel Counsellors enough, including the easy to use and useful app.

Lisa Byers is our local Travel Counsellor and has provided excellent service throughout. She is fast and efficient with any queries and follows through right to returning from holiday. She is a knowledgeable and friendly guide and I would advise anyone to make contact if you are thinking of taking a holiday

Great service - Travel Counsellors took care of everything This is the second time I have used Lisa Byers at Travel Counsellors. The first time was for a package holiday and this time a more bespoke holiday. Each time she has listened to my requirements and provided exactly what I wanted. It has been great to have her always available to sort out minor issues eg due to a late flight I missed a connection. She answered her phone and immediately put in place an action plan to notify transfers and the hotel on my behalf and kept in touch to confirm all was ok and I was coping. The friendly approach before, during and after the trip is much appreciated. The TC app was also useful as a central place with all relevant information. I will be using the service again.

Just arrived home from a fabulous week in Zante. All arranged by Lisa. Can't thank you enough. The hotel, resort everything was perfect and hassle free. Will be booking again soon.

We have just returned from an amazing two weeks touring round Vietnam. This is the third big holiday we have booked through Lisa Byers, our Travel Counsellor. As previously we outlined our holiday requirements to Lisa and she put a package together for us. Lisa was thorough and organised from our first enquiry to when we returned home. Everything was well organised. With Lisa we know if we had a problem (we haven’t had any problems in three trips) that she is at the end of the phone and will answer. With other companies we have found it is a “press 1 for this” type phone call and then you don’t get to speak to a human. I would thoroughly recommend Lisa to organise your next holiday.

We trusted Lisa with my 50th birthday celebrations holiday in the Maldives. We had no idea where to start and she helped us create a truly memorable bucket list ? I would definitely recommend her ?? Siyam World Maldives

Fantastic service from Lisa Byers We received a fantastic service from Lisa Byers. She was extremely knowledgeable coming up with some great suggestions to improve our trip. She was extremely patient as we changed plans and zeroed in on our perfect itinerary, and most importantly got us a great price on our overall package. I wouldn't hesitate to use her again. Trip to California, Disney, Universal, San Diego and Yosemite National Park)

We have used Lisa Byers to organise our holiday plans for a few years. Everything done to our satisfaction. We had a medical problem this year and she was able to organise the assistance we needed for our return flight at short notice. Will continue to use Travel Councellors for future holidays

Lisa organised a fantastic trip to America (DisneyWord, Miami and the Florida Keys) for my family and myself. By Lisa organising the trip it took all the strain out of it for me which meant I was able to relax and enjoy the break. The support given throughout was amazing and the useful tips came in very handy. I would highly recommend using Lisa and will certainly be using her again.

Above and beyond! We had our dream holiday planned and booked with Lisa Byers. She demonstrates amazing attention to detail and I find the app really useful to have all the information there in one place. Unfortunately we did not have the attention to detail on our esta application and were not able to fly because of our error. Lisa was amazing, on hand when we needed her and working through the night to try and sort new flights when we received the new esta to be able to go to Disney World, absolutely above and beyond, thank you

Lisa was great, she took the time to listen and understand what we wanted for our Honeymoon destination and came up with some amazing options. (Client has booked Maldives 2026)

We have just returned from Siyam World Maldives, which Lisa Byers arranged for us. Bucket list ? We had the most amazing time. Whether you like to keep busy/active, or are happy just doing nothing - it literally is the place you can!! I would highly recommend ??

I’ve found Lisa extremely helpful and will definitely recommend her to my friends and family. Thank you

We were recommended Lisa Byers as a Travel Counsellor by my friend who had had an amazing 1 long day experience at Lapland booked with Lisa. We talked it all through with Lisa thoroughly before we booked, & we didn't feel any pressure. She was very supportive, attentive and had an eye for detail & was able to reassure on any queries we raised. We booked in the February for Christmas 2022. Lisa kept in touch appropriately, had a great tips list & helped me with further queries about items to take. It felt a personalised touch & in booking something so special for us and our son, it felt so reassuring to do it through Lisa & to have the additional protection from Travel Counsellors (TC) and the helpful app with all the travel information in 1 place. We arrived in Saariselka (Finland) at the Holiday Club on Christmas Eve for 3 nights. It was a magical time right from our first walk & tobogganing in the snow on Christmas eve though to our last morning. We had a wonderful time at the artic circle, we did everything we could have hoped for - husky dog sleigh ride, time with Father Christmas & the elves, reindeer ride, several snow activities. Our lad loved it all, so did we! The hotel was cosy, very comfortable, and it had a lovely swimming pool which was a fun, warm, relaxing activity to do inside (another great tip from Lisa). We did an extra activity on our free day, a snow mobile safari which was great - booked through Lisa, and everything went smoothly. We have very special memories and will always look back on a magical time ?? we would definitely recommend booking such a trip through Lisa & TC's.

Massive thanks Lisa Byers Travel Counsellor - Your Premium Holiday & Honeymoon Specialist for all that you did to make our trip to Bahia Principe Grand Tulum so memorable and special. You helped us through the entire process during a particularly difficult time and were there with some last minute alterations to the trip. Great holiday. Great hotel and your service was first class. Thanks Lisa.

Lisa Byers was amazing. She sorted everything for our dream cruise, saved us money and we got better cabins too! Nothing was too much trouble, she sorted a last minute car park change that we requested with no hassle to us. Lisa is very quick to respond to queries and offers great advice and ideas. I highly recommend Lisa we have already booked our next trip with her.

We are not your 'normal' holiday clients preferring to organise most things ourselves but for this big family trip we can't be more grateful to Lisa for organising our multi trip holiday to Canada and New York. We had a good idea of what we wanted to do and see and Lisa understood the brief and provided us with some amazing hotel locations in Montreal, Calgary, Vancouver and New York. Also the time you took to research each city and giving us recommendations such as the Stampede, which was an experience in itself. Thanks to Lisa these memories will last a lifetime. ?? Thank you Lisa for looking after us and allowing us to concentrate on filling the holiday with amazing experiences.??

Using Lisa Byers as our Travel Counsellor took all the hardship out of booking a holiday. She thought of everything we needed and the app was great to keep track of all the documents. We loved our Villa in Lanzarote. Thanks Travel Counsellors. We’ll definitely be using you and Lisa again.

Yet another amazing holiday..... We had a prearranged holiday last year in South Africa, Blue train and then Safari via Travel Counsellor Lisa Byers. It was amazing. On returning we decided to book another but this time we gave her things we wanted to do, walk around Soweto, Rovos Rail, helicopter flight over Victoria Falls, boat safari trip in Botswana. Lisa did not disappoint. We had yet another amazing trip of a lifetime, all arranged by Lisa and went like clockwork. They tend to use Thompson in South Africa for airport collections etc, they are so friendly and always arrive early. The reassurance booking via Travel Counsellors is they are at the end of a whatsapp. It turned out Lisa was also on holiday the first week we were away, but we had a Whats app to inform us of another Counsellor covering for her and if we had any problems to get in touch. Needless to say it was just a holiday of a lifetime and I would recommend the Travel Counsellors for a great piece of mind. Sit back let them do the donkey work even down to airport parking.

Listened to my requirements and promptly offered a solution. Was friendly and a genuine pleasure to deal with her.

We booked our dream holiday with Lisa. From start to finish Lisa has been great and answered any questions we had along the way. She also kept us up to date with things we needed to know regarding our trip. Our holiday was hassle free and amazing. I will definitely be recommending Lisa to family and friends to book there dream holiday through her. Also will hopefully be booking through Lisa again. 5 star all the way, thanks Lisa (Sun Siyam World, Maldives Apr 24)

Lisa was very efficient in arranging my business travel and was ahead of the game in informing me of potential disruption to my flights. When a decision was made to change flights (to avoid potential strike action) she provided me with all the new information within the hour. A great level of care and service.

We were recommended to chat to Lisa by a trusted friend. From our first conversation, she really listened to what type of holiday we wanted and we’ve just returned from an amazing family holiday in Makadi Bay, Egypt. She took care of all of the details once she’d booked the holiday itself - seats on the plane, airport car parking, checking us in. It felt strange not having to worry about those details myself! The app used is really easy to navigate and keeps all of your information in one place. I would highly recommend Lisa and will be using her services for future holidays.

Lisa is excellent, she is really helpful, offers great destination suggestions and hotel choices. Lisa is patient and try's to accommodate our requests. It is always a pleasure to deal with her. I wouldn't hesitate to recommend her to friends, family and colleagues

Lisa was amazing. Very accommodating with lots of knowledge. Would definitely use Lisa again. Booked for New York Dec 24

We have really enjoyed our trip to Cologne. The hotel was great- modern, clean and very well situated for the Christmas markets. The markets were as good as we hoped they would be, very christmassy. I would recommend taking an extra case and stocking up on really great christmas decs at good prices! The food stalls were wonderful, the grilled salmon wraps were eaten everyday we were there, delicious! Thank you Lisa for all your help. We had a great trip.

Lisa was very attentive and suggested a number of alternatives for our mega holiday to Canada. Lisa's knowledge has been amazing.

We cannot express enough how brilliant the service is from Lisa Byers. From start to finish Lisa was always quick to respond to any questions we had, and our pre-departure information arrived in good time. We would highly recommend Lisa to family and friends who are looking for that extra special, tailor-made holiday without the hassle of sorting out hotels, transfers and such like. Tailormade South Africa Trip

Very knowledgeable, the whole experience was stress free for me, she found us exactly what we asked for in a cruise, interconnecting cabins were essential because of our autistic son. Will definitely book again through Lisa .

I've been booking all my trips with Lisa for the past 4 years and she has never let me down. She provides a personal service, listening to my needs and offering invaluable advice. She's quick to respond and ensure I have everything I need prior to departure. I have already recommended her to my friends and family and they have also booked trips through her. Travel Counsellors is an excellent concept, providing everything for my trip in one place through MyTC app which I can access anywhere. It has the plane, accommodation and any trips I've booked through the service. Thailand Multi-Centre

We have just returned from a fantastic family holiday to Australia organised by Lisa Byers. Lisa listened to our requirements and organised a packed few days of activities in Sydney after 2 weeks visiting friends in Brisbane. Flights all connected and worked amazingly. Everything was so considered from location of hotel in the rocks with rooftop views of Sydney harbour bridge and the opera house. We did a cycle tour, a great way to whizz round the city. Sydney harbour bridge climb a fantastic family activity and then a whale watching cruise where we witnessed a mother a baby humpback whale migrating back south. She kept in touch throughout the holiday confirming our activities in time for our arrival and everything went swimmingly without incident. Would highly recommend her services she made everything so easy and we made fantastic family memories on the holiday of a lifetime.

Our Travel Counsellor is Lisa Byers and we've not only re-booked with Lisa for 2024, but we have recommended her services to several of our friends, with a number of these having confirmed a booking with her so far.

Travel Counsellors Lisa Byers is just fantastic! We got in touch with Lisa Byers after seeing many of my friends using her for their holiday. She took all the stress and worry out of the booking. She listened carefully to hear about our family and what we liked and enjoyed which helped her plan our holiday with a brief of 5 days, European Theme Park with an 8 year old and a 15 year old thrill seeker. The service Lisa provided was second to none, particularly when our original flight operator went into administration. Before our holiday she was on hand with thoughtful reminders and support and whilst we were there she was able to iron out an issue with had quickly and efficiently. I particularly appreciated her checking in with us when we returned home. Brilliant service. I cannot recommend Lisa enough.

Lisa Byers has been fantastic. She has offered us great choices of hotels in our chosen destination and found flights that have exactly fulfilled our request. She has made the whole process so easy and pain free. We will definitely be contacting her again. 5* service, friendly, knowledgeable and professional. Thank you Lisa

Lisa Byers was recommended by a friend of mine who has been using her for years.. Lisa was great! She asked me what I was looking for in a holiday.. I explained exactly what I wanted, city break for a family of 3 with a 9 year old girl, with decent flight times, in Paris over half term! She took it all in and suggested Eiffel Tower priority tickets too.. Within 24 hours of speaking to her and looking at 2 quotes we decided what we wanted. The holiday was one of the best we’ve had! The hotel was right in the centre on a buzzing street close to Moulin Rouge. The bar in the hotel was also very buzzing on evenings which we discovered on the last night! Lisa was on hand whenever I had a question and the TC App was great as it stored all our documents. We were so impressed by Lisa that we have actually booked our Easter 2024 holiday to Tenerife with friends!

Thanks for sorting this for us Lisa… I know it was only a small transaction for you ! We’re now back, and wishing we were still back there! The car collection was very simple. It was really reassuring having someone like yourself sorting it out so that we knew we weren’t being ‘scammed’ and our friends were reassured too. Car hire in Dubrovnik

Just returned from a long weekend in Krakow which was organised by Lisa Byers. Everything was organised down to the last detail and the fact that she was on hand whilst we were away to answer any last minute queries was great. Can’t wait for the next holiday in August which again Lisa has booked for us.

It was the holiday of a lifetime for us. I am an avid TV viewer of train travel and just happened to see a Blue Train excursion advertised by Lisa on Facebook. Lisa ensured everything was smooth running for the trip, keeping us fully updated with all relevant paperwork and that personal reassurance. All transfers were early, very reliable and knowledgeable. The first hotel in Cape Town, The Capital and its staff were just 100%. We would recommend booking extra tours in advance with lisa, we did it on arrival and again faultless. It was done by our transfer crew Thompson Africa, their staff were just so friendly and knowledgeable. The Blue Train was a dream come true. Service and staff out of this world. Then off to Makalali Game park, we did two guided tours a day, just out of this world, tour guides and staff just outstanding. To say the holiday was just amazing does not do it justice, we are in discussions on booking our next adventure for next year. If you are looking for a holiday of a lifetime, I would highly recommend Lisa to ensure you have a carefree and faultless holiday.

She really did her best to find the best plan of my family trip, for example, she checked possible starting date, duration, route considering cost optimisation, time management. We also appreciate for her quick action

A fantastic bucket list trip to Las Vegas, LA and San Francisco organised by Lisa Byers. I was really struggling to organise this myself so when Lisa stepped in with flights and hotels at a really competitive price it was such a relief! No problems with flights, great choice of quality hotels. Lisa made sure we knew about US regulations for visas and hotel resort fees, I felt very prepared for our holiday. Customer service and value for money excellent! Will be recommending to friends and family.

Lisa is fabulous and organised our trip to Disneyland Paris perfectly. She was responsive to messages and very friendly and professional. She made our holiday extra special and stress free. I won’t hesitate to recommend her.

Lisa, the representative, had been warmly recommended and she has so far lived up to our consequently high expectations. She is friendly and generous with her time; she is very keen to help and to enlarge on her assistance; and very prompt in getting back to you with her arrangements and suggestions. Overall a smooth, very pleasant experience. Three couples visiting Dubrovnik this October for a family celebration.

This was our first experience of using Travel Counsellors. We contacted Lisa Byers who was quick to respond and swiftly set up a call so we could discuss our budget, and holiday ideas. Lisa was knowledgeable and had some great advice. Great communication throughout the booking process and beyond, even hand delivering the paperwork we needed late one evening. No question was too trivial, and no request was too much. Everything was dealt with professionally and promptly. Lisa messaged us the day before our holiday to check we were all set and contacted us on return to ensure all went well. I would have no hesitation recommending Lisa and will be using her again to book future trips. (Great Rail Journeys to Switzerland)

Our TC Lisa Byers, has given us excellent service right from the very start of the process and we are so pleased that we engaged her to help us in our holiday search. Family holiday to Greece

Hurtigruten Coastal Experience We recently returned from Hurtigruten's Coastal Experience cruise in the Norwegian fjords. Lisa Byers, Travel Counsellors, arranged all of our great holiday ensuring that we had no worries and everything ran smoothly. We were concerned about transfers on planes and buses but Lisa arranged the flights so that everything went to plan and was stress-free. She also checked in for our flights taking the onus off a couple of older folks who aren't too computer savvy. Before travel, Lisa gave us advice and told us about what other people had enjoyed on that holiday which was helpful in booking excursions. A really interesting holiday with stunning scenery and informative talks and great guides on shore. Food, staff and services on the ship were excellent. Many thanks to Lisa and the TC app which was also helpful. We would recommend Lisa's service to anyone looking for a stress-free, well planned holiday.

After seeing many mutual friends recommending Lisa, we have just booked our first trip with her. She has been so helpful and understanding (especially with our dithering!) and made the process so much easier for us to manage. I would highly recommend her to anyone who is looking to book a holiday. Stress free, personalised, supportive and just lovely!

Lisa Byers is a star!! From the initial chat with Lisa I knew I’d done the right thing using a Travel Counsellor - I am a nervous traveller and wanted a specific trip to Lapland (no cheesy Santa visits or elves!) and she listened to what I wanted and made several suggestions and helped me narrow it down to the perfect package for us. Unfortunately then Covid hit, so it ended up being changed twice over 2 years but we eventually got there this New Year! Lisa was brilliant every step of the way, giving massively helpful tips even down to what to pack etc and patiently answered all of my anxious person questions! The TC App was useful as a place I knew I could access all my travel documents etc and find out info. We were in contact via text whilst away and it was so reassuring knowing she was there if anything went wrong. Thankfully it didn’t, and we had the trip of a lifetime and have already booked our next one via Lisa ?? I wouldn’t hesitate to recommend her service

This was our second holiday booked with Lisa. The process was again seamless from start to finish! From enquiry to booking was 2 days and the package she put together was fantastic. We were kept up to date between booking and departure and Lisa was always on hand with any questions we had. The app was really useful and easy to use but it was the personal touches from Lisa that really made us feel at ease. The holiday was absolutely amazing and one our children will remember forever! Lisa recommended Elephant Hills and I cannot thank her enough as this was truly an unforgettable experience! We were reassured we could contact Lisa (or the out of hours number) if we needed anything, but to be honest it was all so smooth we had no need (we also had all the details of hotels / transfer / airline provided in a pack before we left). Lisa also contacted us before during and after the holiday to check all was ok. We’ll certainly be booking with Lisa again!

We have just booked our 2nd holiday with Lisa and would highly recommend her services. Our holiday was booked within hours of us telling her where we wanted to go and Lisa sorted everything. Fast, professional and personable service. Thank you Lisa (Holiday to Sandals Emerald Bay Bahamas)

This is the second holiday we have booked using Lisa Byers. Yet again everything was outstanding. When we decided to have a holiday of a lifetime and travel on the Orient Express I rang Lisa. Within a few hours I had a proposed itinerary and a quote, which I have to say was very reasonable and lower than expected. As to be expected, in the current climate, there were a few changes to our flights and travel arrangements. However, we were informed of these straight away and Lisa kept us informed of the new arrangements. The tickets, pre departure information etc all arrived in plenty of time before we set off for Venice. We had a thoroughly enjoyable holiday and everything was arranged and in place for us. The trip was a trip of a lifetime for us to celebrate both my partner and I having big birthdays this year. We were presented with bottles of champagne and even a birthday candle along the way which were a nice surprise. The hotel we stayed in was superb. Nothing was too much trouble and the room was spotlessly clean with an excellent house keeping service. Prior to our previous trip, to Lapland, I downloaded the "My TC" app. This was brilliant as it told us everything about our holidays, the itinerary, our outstanding balance and number of days until we went on holiday. Being able to just pay on the app was a really good way of budgeting to pay for the holiday. Lisa was superb throughout. Even though she was on her annual leave, and had provided us with another contact in case we needed anything, she was still regularly in touch to make sure the holiday was running smoothly and we had everything we needed. I am so impressed with Lisa that my parents are now arranging a Northern Lights trip through her. By using Travel Counsellors we have had a personal service with the security of knowing if there is an issue we do not have to ring an automated service (press 1 etc) but we have a phone number that we could have rung with an actual person at the end of the line.

Outstanding service from Lisa Byers. Her response to any enquiries is almost immediate! All pre-travel information was fully explained and documentation provided in advance. We had a wonderful holiday. This is the second time I have booked through Lisa and I would definitely recommend her services. She takes the stress out of organising your holiday! Royal Caribbean Cruise Aug 22

We used Travel Counsellors in August for the first time. Our local representative Lisa Byers was amazing from day one. Our initial conversation helped Lisa put an incredible itinerary together and we were able to amend the finer details over the weeks that followed. Before we left Lisa hand delivered (!) all of our travel documents - this proved invaluable. The MyTC app also gave us access to all of travel documents including boarding passes, reservations and tour tickets which we could access before and during our trip. Lisa found some hidden gems (like rooftop terraces and glorious restaurants) that we wouldn't have known about if it wasn't for her and was even in touch during the holiday to ensure that everything was going well and to make an extra reservation for us to enhance our trip. I really can't recommend the Travel Counsellors enough and we'll definitely be going back to Lisa for all of our travel needs!

I highly recommend Lisa Byers Travel Counsellor - Your Premium Holiday & Honeymoon Specialist for booking any trips, short or long. Lisa has booked all my travel for over 5 years and provides an excellent service. She goes above and beyond to tailor your trip to meet your needs, booking everything from flights, accommodation, transfers and even excursions. She checks that everything is running smoothly and there’s 24/7 help should you need it. She recommended Santorini for us and it was a trip we will never forget. Try Lisa for your next holiday and I promise you won’t be disappointed.

We have just returned from 10 nights in Rhodes booked by Lisa. We had a fantastic holiday thanks to Lisa, thank you! Lisa was great from start to finish, understanding our needs and finding out what we wanted from our break. The location and hotel ticked every box in terms of location, food, activities and facilities. The recommendation is the invaluable side of booking through Lisa, as Lisa ensured that the hotel met our requirements and in the past when booking myself this has been hit and miss. It's great to book from experience. Lisa prepared all of our documents and was on hand for any questions. Lisa checked in with us whilst we were there and when we got back home. It's the little touches too like the premium transfer and Lisa calling to confirm our are arrangements were still on track. Thank you Lisa, we will be booking again.

I needed help with a few things in relation to our trip. Firstly, it was flights to my family in America and we were looking for specific dates, which Lisa was extremely helpful with. We also wanted to stop off on the way back home to explore the Florida Keys. Lisa helped with this and also recommended stop off places, up and down the Keys. Hire care was also arranged, although my husband did upgrade to a huge pick up truck when he saw them! Information before we were due to fly out was accurate and she ensured we had all the correct documentation, which was brilliant. Even though a little nervous and constantly asking questions, Lisa was more than happy to help and reassured us. Changing a few elements was also no problem as Lisa wanted to ensure our journey was what we hoped it would be, which it was. We cant thank Lisa enough for her help organising our long awaited family reunion and the addition of going to the Keys. She takes the stress away from looking up hotels, airport parking, flights, documents etc. I just ring Lisa, she makes suggestions, sends a few potentials, we choose, change or ask for more, not a problem." Multi-centre trip to Kansas and the Florida Keys

Fantastic experience really does go the extra mile to help us find and book our perfect holiday. I recommend Lisa to all of my friends and family. 10/10 P&O Iona Cruise July 23

Lisa has been so helpful and helped us plan our holiday to Vegas this year. Nothing was too much trouble and we were so impressed that we have just booked another holiday with Lisa’s help. She was very patient with us while we dithered about our next holiday. We added places on, took them off, changed our minds, but we have just the right holiday booked for us now, we can highly recommend booking with Lisa. San Francisco & Vegas 60th Birthday

After a recommendation, we decided to book our dream honeymoon with Lisa Byers. Lisa answered our (many!) questions promptly, and kindly helped us to make changes to our booking to make it the holiday of our dreams. Our honeymoon was incredible, the hotel was amazing, and the extra touches that Lisa helped us to book (a meal on the beach and spa treatment) really made it unforgettable. The flight was smooth, and so were the private transfers, we felt relaxed throughout, as everything was organised. Lisa went above and beyond, and we will definitely recommend her to all of our friends and family.

Excellent service and attention from Lisa. Highly recommended. 27 night cruise with Cunard Nov 22

We booked Santorini through Lisa and was very happy with the service from booking to going and during our stay

I couldn’t believe how easy Lisa made things for us, but also how much work she put in to finding the perfect holiday for us. Can’t recommend enough and if I could score higher than 10 I would!

Thank you to Lisa for helping us choose and experience our dream holiday for our honeymoon. From start to finish Lisa's personal touch made the difference; from helping us to pick where to go to hand delivering our plane tickets. Lisa was at the end of the phone to answer any questions and made moving the holiday due to Covid an easy process. Lisa took away the hassle and stress so we could focus on having an amazing time. We will definitely book with Lisa again.

Just back from an amazing time in Las Vegas. Lisa was so helpful, taking time to listen to what we were wanting from our holiday. She came up with great options to choose from. It was good to have the app and links Lisa sent so it was so easy to see all our holiday info at a glance. Just before our holiday Lisa sent through all our paperwork . Her attention to detail was amazing. She was always there to answer our questions to make sure our holiday went smoothly. Cannot recommend Lisa highly enough.

Found the service great. Lots of useful information given that you do not get when going alone. Thank you.

Already recommended Lisa to many people, this is the second time we have booked through her and it’s been a great experience. 10/10 (Booked Lapland)

I just want to thank you for sorting out our Lapland day trip. It was magical. We went 7 years ago so had an idea of what to expect. It was much better to get the thermal gear at the airport and go on the sleigh rather than be taken on a coach and then get the gear at the resort. I think Jet2 are a brilliant airline and wondered if you could pass on our thanks to the fantastic pilot and cabin crew for setting the Christmas atmosphere. Thanks to Canterbury travel for the good organisation and of course to yourself.

Just wanted to say a HUGE thank you once again for your advice and help in organising this trip. It was everything we'd wanted and more and the hotel quality and locations were perfect. I hadn't appreciated your services went far beyond just the organisation of the trip. I'm a bit of a control freak so it was really nice to be able to trust someone else to take care of stuff like check in etc. for a change. Your constant communication put me at ease and took away all the usual stressors, especially at a time like these with all the tests involved. It would have been very stressful navigating it all without you. (Dubai and Sun Island, Maldives Nov 21)

Amazing friendly and informative service. Super impressed. (Travelling to Lapland Dec 2021)

First class personal service. What more could we want ? It means a lot to us that we have a travel agent that we can rely upon to not only get us the best deal available, but also to ensure that all the small details are checked, and covered off, so that once booked , we have very little to worry about.

Lisa provides an excellent service. I really can’t recommend her enough. Knowledgeable, professional, always working so hard to get the holiday that is just right for us and incredibly patient with my different ideas and changes to plan! We had a holiday planned during the Covid-19 restrictions and she has worked so hard to make the best possible changes for us. This has taken so much stress off us at such a difficult time. Thank you Lisa, you do an amazing job!

Both Al and I would like to say a HUGE thanks to you for helping us to arrange and plan our holiday. We both thank you so very much for making our holiday happen so successfully and providing us with great memories which are so helping us get through this strange time we all find ourselves in ....and the icing on the cake for us was seeing our son and his girlfriend in Singapore .... not something we are going to be able to repeat for a while we feel. Thanking you again Lisa for all your support and phone calls... before and during our holiday ... all very, very much appreciated.

This was our 2nd trip to Finland and was able to plan more excursions on the activities we enjoyed the most. The Full Day Snowmobile Adventure was out of this world and the guides took us far out into the wilderness. The weather was perfect. However, I would recommend that people with a bit more experience on snowmobiles look to complete this activity as it is a long day, but worth it. Thank you Lisa for organising this trip for us and our friends. Great time was had by all. Look forward to many more to come.

Yes, we did have a fantastic holiday, thanks, certainly one of the best ever for us ! Really well organised, a lot of travelling yes, but lots of things to see, lots of places visited, really good hotels, and with lots of friendly people too. Weather not great at the start, but soon improved, and the last few days in Cape Town, were just fab. Quickly and easily booked too! Not much to find fault with at all! Two very satisfied customers.

Lisa has been so friendly and helpful, from first contact right up to booking, and beyond! We're so excited for our trip to Lapland later this year and will definitely consider contacting Lisa before we make any future travel plans! Thank you

Best christmas day ever! Thank you so much Lisa for being the best travel consultant. If you ever want to visit Lapland book with Lisa Byers. She is a truly fantastic, always professional, helpful and knows her stuff!

It was a recommendation that prompted me to contact Lisa. I emailed Lisa on a Tuesday to enquire about a holiday to Lapland in 2020 and I gave her a few details about our requirements. I spoke to Lisa on the following day, with a couple of questions, as there will be 3 generations of the family travelling together. We spoke again on Thursday, Lisa had the answers to my questions and I booked the holiday and paid a deposit. It was simple and stress free and Lisa took care of everything

We have just arrived home from a fantastic holiday. And the best thing was that it was all arranged for us. A few months ago I rang Lisa Byers from Travel Counsellors and told her what we wanted. The next day I had a full proposed itinerary with flights etc. We paid the same price as though we had booked it through Santa’s Lapland. However when I was sat at home thinking of questions I would email Lisa, she would reply straight away. Having been to the resort, Lisa knew exactly what goes on. If you are busy and want a holiday arranging I would recommend Lisa to do it for you.

Lisa arranged a family holiday to Madeira for us. She was so patient and helpful as we worked out what it was we actually wanted. She gave us options at every change of our brief and it was so easy for us. The holiday has been absolutely wonderful. Thank you Lisa!

If you had higher than 10 I would have put it! Brilliant service. Not sure I will bother trawling the internet for holidays ever again. I’ll just call Lisa.

Lisa arranged our big family holiday to Canada this summer. She listened to what we wanted/needed and came up with a perfect itinerary visiting a number of places en route between the main sites we really wanted/needed to visit (including relatives we'd not seen for many years). The hotels she picked for us worked really well and the advance bookings for big attractions like the CN Tower, Aquarium and Niagara Falls were such a good piece of advice from her. Thank you!

Lisa was absolutely amazing ! She organised our Disney Cruise. She took all the stress off me and took care of everything , she was happy to answer any questions and find out any information I wanted to know to make the trip as easy and as fun as possible ... I have recommended her to people already and will definitely be going to her again for our next trip.

We are so excited. We have just booked a family holiday to Lapland through Lisa. Absolutely first class service. I have spent hours pouring over the internet and Lisa came along and sorted our holiday out straight away. Only 198 days to go

Lisa's attention to detail and her friendly efficient approach to booking our honeymoon was first class. Nothing was too much trouble and she was always available for any queries we had. Having never cruised before, she organised excursions for us and parking and she even popped a bottle of champagne in our room - very thoughtful. Even had a call after our honeymoon to check everything had gone well. Lisa will be our first port of call when we book our next holiday and I can't wait!

A huge thank you to Lisa for organising a special birthday trip to Barcelona. She organised tickets for the Grand Prix which were in a fantastic position to view the track. She was at the end of a phone when we had problems about our flight delay due to the air traffic control strike in France. It was good to know we could call on her for advice. We would very highly recommend Lisa as a travel counsellor. Thankyou Lisa

We highly recommend Lisa for any of your travel plans, she recently organised a trip for 10 of us to Bali, we received a fantastic service before, during and after our trip, we shall definitely be using Lisa again in the future.

Lisa spent a lot of time and care planning our family trip to Iceland over Christmas. Loads of trips booked and great advice given. We had everything done for us and the trip went very smoothly. We thoroughly recommend Lisa to help with your travel arrangements.

Lisa has been amazing from start to finish with helping us arrange a dream holiday for our family, she made me feel at ease to let her know what we required and helped us find something within our budget, which meant we could still have the holiday we dreamed of.

I am writing to say how brilliant Lisa Byers, Travel Counsellors consultant has been. She has so much patience and has just arranged a perfect holiday for us in the Italian Lakes. Whatever we have asked her to do, she has done it. She responds to our emails within the day, many times half the day! She always sends us a good choice of holidays. I have spoken with Lisa today and have asked for 3 variations on a holiday in October. By this evening, 3 quotations have arrived. Nothing is too much trouble. Lisa is enthusiastic, genuinely interested, knowledgeable and patient, whilst at the same time totally professional. She is an asset to Travel Counsellors.

Lisa has put together some great tours and activities for our holiday to Australia and New Zealand this summer and really tailored them to us, including a couple of trips we didn’t think we’d have chance to do! Lisa has made sure we’ll get the most out of our itinerary and gave us some fab tips from her own experiences in Oz and NZ. The app was really easy to use, she completely took the stress out of holiday planning and we can’t wait to jet off!