Sent by Tanya Last
Ipswich 18/02/2025
Friendly , helpful and knowledgeable would highly recommend and have done and will continue to do so
Based In Manchester
Paula Hardman
Available for new enquiries
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
With over 25 years’ experience in the travel industry, I look forward to helping you with your travel arrangements whether that be a short break in the UK, a weekend in a stylish European city, a cruise or even a round the world holiday of a lifetime.
I live in Manchester with my husband and two children, my daughter Madison who is 21 and my son Jaxon who is 13. I am of course kept on my toes with my children. Jaxon with music lessons and trampoline squad and Madison is currently at university studying Theatre and Performance.
I have worked for various travel agencies. My first one was Going Places many moons ago, and I was bitten by the travel bug. I have worked for a large tour operator and also worked for a corporate business travel house. I left travel briefly to work in the family business, however I found I missed it terribly as travel really is my passion and when I decided that I wanted to go back, there really was only one company I would consider going to and that was Travel Counsellors. They are the best of the best.
I have been lucky to have travelled a lot in my lifetime including Europe, Caribbean, USA including Las Vegas, which is one of my favourite places, Dubai, The Maldives, The Far East including Singapore and Thailand. I took my mother to Thailand for her 50th Birthday, she says it was a trip of a lifetime for her. I have been to Australia and the French Polynesian islands including Bora Bora where I worked as a holiday program presenter for a well-known Travel Tour Operator. I have done several cruises and I also achieved captain status award for Royal Caribbean/Celebrity Cruises and Azamara by completing all their product training. One of my ultimate favourite trips was Christmas Eve 2015 I took my children and my mum to Lapland to search for the real Father Christmas, it was magical.
A lot of people ask me what my favourite holiday is to organise, and I have to say that an multi-centre holidays get me excited, trying to fit all the pieces together is like a fabulous puzzle.
Travel Counsellors have a high standard of customer care and this is one of the most important things for me, I always will go the extra mile for you as my customers, so if there is anything I can do to make your trip even more special please do ask and if it’s in my power, then you can consider it done.
A lot of people think using a personal travel advisor is going to cost them a lot more but I can tell you it doesn’t and the best part of all is you have the peace of mind of having someone at the end of the phone if something doesn’t quite go to plan and that is really priceless.
I really do look forward to hearing from you and helping you your next trip whatever that may be or wherever that may take you.
My customer stories
Sent by Helen Morrison
Morecombe 18/02/2025
Friendly and nothings too much trouble. The process made easier for a technophobe like myself. Well done Paula Hardman
Sent by Dawn Groom
Ipswich 18/02/2025
Paula has been very helpful in arranging this holiday for myself and my husband
Sent by Kate Sanders
Newton Le Willows 18/02/2025
Just wanted to email to say thankyou all in for putting together the most amazing honeymoon for Ian it was incredible. Cape Town was nice and busy to do some sight seeing and tours whilst enjoying the nice food.
Franshhoek; we just loved drinking so much wine and visiting all the vineyards trying all the wines.
Then safari was amazing. We saw the big 5 on the first drive! Then the lodge was great too, food was amazing and the lodge was so nice and we were so well looked after!
Thankyou very much!
Sent by Catherine Hendy
Swinton 18/02/2025
Paula is amazing! She gave me great advice and guidance on our family holiday choice and came back so quickly with a re-quote to reflect changes we needed to make. Paula responded out of hours and made the whole process stress free. Her knowledge and help is invaluable and the fact that she got my holiday booked within days where it would have taken me weeks is truly wonderful! Can not thank Paula enough. Will definitely be using Paula for all our family trips going forwards, and would not hesitate to recommend Paula to anyone looking to book holidays.
Sent by Ash Patel
Atherton 18/02/2025
Paula is always takes the time to listen to what we want and then comes up with packages and quotes that match our needs. Great service which is reliable and friendly and saves me a lot of time.
Sent by Susan Rowley
Bolton 18/02/2025
Paula was recommended to me by my daughter when I was having trouble finding a suitable holiday for myself. She found me three in no time at all. I chose one and she talked me through every step of doing it online. She was very understanding and patient with my two failed attempts at paying for the insurance! I am very pleased with the service.
Sent by Monica Tigani
Audenshaw 18/02/2025
Paula has been absolutely fabulous in finding the perfect trip for me and my mum. I could not have done it on my own! Many thanks for all the help and advice ??
Sent by Tina Waterhouse
Chistlehurst 18/02/2025
Paula gives quick responses and goes that extra mile to make sure all my request are met and questions answered. And she’s always so happy!! ??
Sent by Paul McKnight
Aberdeenshire 18/02/2025
Paula is always helpful when we're looking to book. This time around Paula came up with some great hotel options that we wouldn't have considered ourselves. Having used Paula in the past and having passed her details onto others I'd happily recommend again.
Sent by Glynn Drummond
York 18/02/2025
Paula, is very efficient and reacts immediately to requests and any problems that sometimes occur.
Sent by Helen Packham
West Sussex 18/02/2025
Paula found me the perfect holiday in super quick time! So excited for the trip thank you for taking stress out of it all
Sent by Mark Massey
Altrincham 18/02/2025
Paula is absolutely fantastic! Paula helped us every step of the way with our holiday bookings and provided great advice along the way.
Sent by Samantha Neilson
Beverley 18/02/2025
Paula is very friendly, so helpful and took care of every detail of planning our upcoming 2024 holiday. Super responsive and nothing was too much trouble. Would highly recommend!
Sent by Katy Jeffery
Romford 18/02/2025
I have actively recommended Paula to friends and family as I know she is reliable and will always go the extra mile to find you the perfect holiday! I will only ever book with Paula now as I know she will always find me the best holiday for the best price and I get peace of mind that she has everything under control
Sent by Kieth O'Brien
Yorkshire 18/02/2025
Paula always goes above and beyond to ensure we receive a top notch service, I now would not use any other company or service to provide my holiday bookings. Paula ensures our requirements and wishes are met and we are kept fully informed of every stage of the process, nothing is too much trouble and any additional requirements are always dealt with in professional and timely manner. A job well done
Sent by Lynn Norwood
Leicester 18/02/2025
Changed plans several times but Paula kept her patience and came up with a great holiday for us tailored to our needs
Sent by Kayleigh Smart
Argyll and Bute 18/02/2025
Paula was super helpful giving advice and fast responses.
Sent by Michelle Marotta
Bedford 18/02/2025
Paula is so friendly and accommodating. Her customer service is amazing!
Sent by Claire Jones
Dudley 18/02/2025
Paula is always so helpful. I’ve been a nightmare with my current booking due to having to change the dates but she’s made everything so much easy for me and got me the perfect holiday booked. Wouldn’t use anyone else to book my holidays.
Sent by Cerys Owen
Manchester 18/02/2025
Paula is always on hand to help with last minute business trips. She sorted this one quickly over email and I was very please with the wonderful service as always.
Sent by Elizabeth Norbury
Knutsford 18/02/2025
Paula is excellent at her job. She always listens carefully to my requirements and responds quickly to my requests. I know she will do everything she can to look after me and make sure I have a great holiday. I recommend her to all of my family and always tell them how fabulous she is!
Sent by Dipak Kukadia
Bolton 18/02/2025
Paula was very helpful and patient with me and found me 2 wonderful holidays and just booked the 3rd one with her too.
Sent by Dawn Groom
Ipswich 18/02/2025
Paula has been very friendly and knowledgeable. Would 100% book with Paula again and recommend her to my family and friends.
Sent by Linda Baker
Chelmsford 18/02/2025
Such a sweet lady to talk to, without the fear of speaking to a stranger. She immediately helped us to book our next year holiday perfectly. Thank you Paula.
Sent by Graham Wheeler
Oldham 18/02/2025
Paula is totally committed to her job and makes you feel special
Sent by Jenny Cook
Warrington 18/02/2025
I have already shared Paula's contact details with friends. Highly recommended.
Sent by Janny Lau
Bedford 18/02/2025
Paula has been amazing from the first contact, very helpful and knowledgeable and has given me good confidence in booking with her again and recommending her to friends and family
Sent by Sharon Jackson
Bingley 18/02/2025
The attention to details and alternative options is second to none
Sent by Samantha Armstrong
Manchester 18/02/2025
Already recommended Paula, who is currently arranging a family holiday for one of my colleagues (special occasion). I absolutely adore Paula and can’t thank her enough for previous and forthcoming holidays
Sent by Dave Bradburn
Crewe 18/02/2025
The service was excellent with quotes sent and questions answered extremely promptly. How likely is it that we’ll recommend Paula? It’s a certainty!
Sent by Jon Follenfant
Wiltshire 18/02/2025
All ways available to deal with our questions and concerns and find quality holidays at competitive prices.
Sent by Anna Thomas
London 18/02/2025
Paula has been brilliant, we really enjoyed the holiday she helped us plan and booked everything for us. It was so much quicker and easier for us than when we arranged our own similar holiday DIY.
Sent by Gaynor Lee-Rigby
St Helens 18/02/2025
Holiday planning was effortless with Paula . Definitely will be back to book with her experience & expertise
Sent by Peter Wallbank
Chelmsford 18/02/2025
Paula is an absolute rock star! We've been booking holidays with her for years and she always goes above and beyond.
Sent by Kate Hoyle
London 18/02/2025
Paula is incredibly efficient and just sorts out everything to make your travel as smooth as possible. She is really easy to deal with and takes the hassle out of endless scrolling online looking at hundreds of options.
Sent by Georgina Shipley
Atherstone 18/02/2025
Paula is superb! Nothing is too much trouble and she is so knowledgeable
Sent by Jane Ferre
Surrey 18/02/2025
Paula is quick to respond and knows exactly what we need - use her every time - it's a no brainer!
Sent by Jayne Potts
Sheffield 18/02/2025
Paula acted swiftly and was very accommodating with any questions we asked which was great.
Sent by Natalie Jenkins
Essex 17/05/2023
Paula was extremely helpful and patient with me. She listened to mine and the children’s needs and found us the perfect place to stay. I will definitely be recommending her services
Sent by Jayne Potts
Sheffield 17/05/2023
Excellent service would recommend and use again with confidence
Sent by Stephanie Arrand
Doncaster 17/05/2023
What a lovely lady Paula is. Nothing too much trouble, I was back and forth with different ideas and dates and she was great. Got my dream santorini trip booked now and will definitely come back for more holiday bookings. Thank you lovely :)
Sent by Samantha Brown
Milton Keynes 17/05/2023
Paula was fantastic to work with! Knowledgeable and attentive. She made the whole process easy and stress free, giving me full confidence.
Sent by Louise Johnson
Chelmsford 17/05/2023
I haven't had the opportunity to book a holiday with Paula for a few years, but it's as though we spoke yesterday. Very friendly and efficient, would highly recommend.
Sent by Beverley Hall
Manchester 17/05/2023
Made me feel secure booking a flight and took away the laborious task of trying to find the right flight on the internet.
Sent by Georgina Shipley
Atherstone 17/05/2023
Paula is so helpful and informative It’s always a stress free holiday when we book with her
Sent by Rebecca Johnstone
London 17/05/2023
Paula has been amazing, efficient and informative throughout the whole process, thank you x
Sent by Neville Snaith
Manchester 17/05/2023
Paula is incredibly knowledgeable, helpful and efficient. She inspires confidence.
Sent by Glynn Drummond
York 17/05/2023
You can rate a travel counsellor when and how they react when you have a problem. We had a potential problem prior to travelling. Paula arranged a contingency plan that would have allowed our holiday to go ahead. Fortunately it wasn’t needed. I have already recommended Paula to friends.
Sent by Suzanne Lockett
Manchester 17/05/2023
Very efficient , friendly and with knowledge. Takes all the hard work out of finding your holiday. Highly recommend Paula, wish I had known about this service sooner
Sent by Keeley Roscoe
Manchester 17/05/2023
Paula has brilliant attention to detail, has excellent knowledge of various destinations and is super organised and very helpful. I have already recommended Paula to some friends.
Sent by Craig Parsons
Chorley 17/05/2023
Superlative… quite literally the best experience in every regard.
Sent by Peter Horrobin
London 17/05/2023
Well-organized trip, with good attention to detail. We had the time of our life, thank you Travel Counsellors!
Sent by Elizabeth Barton
Manchester 17/05/2023
Paula arranged my holiday and made the usual stressful process a breeze. She found a hotel, flights and private transfers, and kept me informed on costs. She also altered flights to be more convenient for me. I will be using Paula for all my bookings in future. It was the easiest and most stress free booking I've ever made.
Sent by Sarah McLellan
West Yorkshire 17/05/2023
I was recommended Paula by numerous people. I had a tricky business trip to book for a Client, that when I tired to organise was costing a fortune. Paula took it off my hands, matched all the flights up, offered advice for various elements and managed to save not only time and stress but a lot of money too! I will now forever more go to Paula for all my business trip and Holiday bookings. She's that person you need to know for all friends, family, colleagues and clients trips.
Sent by Catherine Sands
Doncaster 17/05/2023
We have been using Paula sporadically for the past 15 years. She is genuine, friendly, knowledgeable and helpful. I always feel like I'm in safe hands with her and that she is doing her upmost best for me and my family, as though she was booking a family for her own family.
Sent by Sarah Allen
Manchester 17/05/2023
Paula is always on hand to answer my queries and find the perfect trip for me.
Sent by Linda Gul
Halifax 17/05/2023
We have already passed your details on and we look forward to speaking with you closer to our travel date
Sent by David Owens
Altrincham 17/05/2023
As always Paula is very helpful, answers the questions very very quickly and gets me a great deal each time.
Sent by Paul McKnight
Inverurie 17/05/2023
I have used Paula in the past and have booked another trip with assistance from Paula. I've recommended Paula on several occasions and will continue to do so as she always goes above and beyond to answer questions. It's great piece of mind knowing if there's any issues Paula is always available.
Sent by Kaileigh Smart
Helensburgh 16/05/2023
Paula has been fantastic answering questions and her replies are speedy. I feel comfortable knowing we have that extra hand and advice as first time travellers.
Sent by Julia Strother
Tyldesley 16/05/2023
Very helpful and plenty of patience. Back in no time with plenty of holidays to view.
Sent by Ash Patel
Atherton 16/05/2023
Paula is great . Easy to talk to, always calls me back and does some fantastic research for us so that we can have the best holiday . We have rebooked and will continue to do so
Sent by Jacqueline Midgley
Preston 16/05/2023
Excellent service….it’s like having your most experienced and professional family member organise your holiday for you. Wonderful to completely relax and know Paula has absolutely everything covered.
Sent by Janet Walker
Halifax 16/05/2023
Paula was a life saver! It was a complicated booking for me to get my head round and I could not have arranged it myself. Paula was so professional and put my mind at ease. I am so happy with the bookings especially because I can see my daughter, after waiting 3 years to see her in Australia. I have provided a friend, who flys to see her daughter in america a couple of times a year,with Paula's contact details. Jan xxx
Sent by Salli Murray
Chistlehurst 16/05/2023
I recommend Paula to all my friends and family because she is the best and goes above and beyond!
Sent by Peter Wallbank
Essex 16/05/2023
We love Paula - she is always amazing at finding us the holiday we want and then making sure it all runs smoothly.
Sent by Anne Hamblett
Manchester 16/05/2023
We have used Paula for sometime now and she-is amazing in organising everything for holidays, she does everything and even sends little gifts to thank you Paula xx Anne and Colin xx
Sent by Julia Hall
Bury 16/05/2023
Paula has been so pleasant to deal with - so bubbly and personable! She made the experience so enjoyable and I would definitely recommend her.
Sent by Peter Kearsley
Wigan 16/05/2023
Was professional friendly and so helpful made booking easy
Sent by Elizabeth Norbury
Knutsford 16/05/2023
Paula is fabulous and I recommend her to everyone I know!
Sent by Keeley Galloway
Bromley 16/05/2023
Amazing service and brilliant communication. Paula knows how to help plan your trip so you are in the best locations
Sent by Jeanette Richards
Bolton 16/05/2023
Paula is amazing so helpful and takes the stress of booking away from you. Definitely will book again with her.
Sent by Krista Mansfield
Bicester 16/05/2023
Paula was absolutely fantastic. She listened to what we were after and made some brilliant suggestions. She was very knowledgeable and always took the time to listen and explain any questions I had. I can’t wait to go on our honeymoon!
Sent by Sylvia Partington
Manchester 16/05/2023
I would not be able to go on holiday if Paula didn’t do it all for me. She is a lovely caring person and goes out of her way to help.
Sent by Mark Little
Wigan 16/05/2023
Paula was utterly brilliant !
Sent by Catherine Riley
Ormskirk 16/05/2023
Paula was brilliant. I am quite fussy and she was really patient and offered me advice on a place I have never been before.
Sent by Lisa Slack
Leyland 16/05/2023
Paula has been amazing. Her patience has been really appreciated whilst we figured out where we wanted to go.
Sent by Joanna Saxby
Hastings 16/05/2023
I’ve been recommending you to everyone!
Sent by Karen Chamberlain
Bedford 16/05/2023
Paula has been super helpful and really knows her stuff, as well as being able to relate to us as a family and listens to what's important for our holiday. She's prompt with answers and communicates really well. Thank you!
Sent by Amy Kenyon
Chorley 16/05/2023
Paula has been amazing and very quick to respond. She has found the perfect holiday for us at the best price with great flight times :)
Sent by Joseph Adongo
Preston 16/05/2023
Paula was quick to get in touch all through the booking process. She was able to get me the best deal on flights and hotel for me and my family to Diani in Kenya. The service was second to non. I'd definitely recommend her to anyone that would love to go on holiday without the stress that comes with booking holidays. Thanks so much Paula ??
Sent by Mark Massey
Altrincham 16/05/2023
Paula is a delight to work with. She dealt with our booking efficiently and fully understood our requirements.
Sent by Katy Jeffery
Romford 16/05/2023
I will 100% use Paula again for future holiday bookings, this is an amazing service and I am truly grateful for the help and advice I received.
Sent by John Groom
Manchester 16/05/2023
Paula is the best! It’s always a pleasure to talk to her as she is so happy, helpful and really knowledgeable about anywhere that I want to book a holiday, so I would not book a holiday with anyone else but her through Travel Counsellors!
Sent by Sylvia Partington
Manchester 05/04/2022
Wouldn’t dream of booking a holiday without Paula’s help
Sent by Christina Waterhouse
Kent 05/04/2022
Paula Hardman is a very energetic and helpful travel counsellor. I would highly recommend her due to the genuine service she provides every time.
Sent by Jemma Bond
WARRINGTON 01/03/2022
I already recommended Paula to all of my family and friends. Her service is second to none, she always goes the extra mile to find the best deals and takes away all of the stress out of holiday planning. Amazing service
Sent by Judith Crow
MANCHESTER 21/02/2022
Paula cuts through all the complicated steps involved in booking trips and just makes life easier! She gives you the peace of mind that you've got the best options and the best pricing, and that nothing crucial is missed, like essential form filling and deadlines for specific steps. She's also extremely responsive and helpful, and has a genuine concern for her clients' successful journeys. I'll never use anyone else now, whether she likes it or not!
Sent by June Cookson
MANCHESTER 21/02/2022
Paula is everything you could ever ask for in a Travel agent, her knowledge in her chosen industry is absolutely beyond belief, any question you fire at her and if she can’t answer there and then, she’ll get back to you in a short time, and any worries you may have, she’s all over them, putting you at your ease, she is caring and understanding. I tell everyone, if you want to do travel right, then just ask Paula.
Sent by Jean Evans
BLACKPOOL 21/02/2022
Paula always goes that extra mile to make sure your holiday is the very best, and the safest! We need more like her, shes efficient, and helpful, and you just relax knowing your holiday will be the best!
Sent by James Cowan
Manchester 21/02/2022
We have never used a travel consultant before, always booking direct with the holiday company. However we have found your service excellent
Sent by Irene Unsworth
ALDERLEY EDGE 21/02/2022
Have recommended Paula to a number of people , I know how thorough she is , and how she cares about her clients ..... Paula is always full of enthusiasm and has knowledge of various travel options and places . :)
Sent by Laura Turner
LEICESTER 27/01/2022
Paula is amazing and I have every confidence in her knowledge and abilities. I have been booking with Paula for 3-4 years now and I absolutely would not book anywhere else.
Sent by Peter Howarth
STAFFORD 27/01/2022
Fabulous service from Paula. Quick, accurate and attentive - even when I was only able to give her a pretty vague idea of what I wanted. Really helped me narrow down what was a very broad idea to something really suitable.
Sent by Sarah Allen
Worsley 27/01/2022
I recommend Paula to all my friends and family. She takes all the hassle out of booking things independently and always goes the extra mile.
Sent by Rebecca Walmsley
NOTTINGHAM 27/01/2022
Paula has been booking our holidays for nearly three years, she is highly experienced and throughout the chaos of Covid she has been a life saver managing all our changes and refunds. Always Would highly recommend.
Sent by Ninette Greenhalgh
Heywood 27/01/2022
Super simple no fuss. Paula makes life so much easier giving me options to choose from and explains them really well. I’ve already recommended to a few friends who will be getting in touch x
Sent by Angela Smith
Warrington 27/01/2022
Fab! Really helpful! Very knowledgeable
Sent by Andrew Duncan
Manchester 27/01/2022
Superb attention to detail and service by Paula. which is very reassuring for such a big adventure for me.
Sent by Victoria Peers
Liverpool 16/12/2021
Paula was incredibly helpful and very patient with my requests. We got exactly the kind of holiday we wanted and I have already referred her to others!
Sent by Georgina Shipley
Leicestershire 23/11/2021
Paula is so patient and knowledgable There was no pressure and she was prompt and detailed with her responses to all enquiries.
Sent by Laura Clarke
Lincoln 16/11/2021
I recommend Paula to everyone I know . She is fantastic and I wouldn't book another holiday without her !
Sent by Kara Salveson
Sandbach 16/11/2021
I have used Paula for previous holiday bookings. I would never go anywhere else and always recomend her. I've never experienced such professionalism before. She is always at hand for the most menial of questions and nothing is too much trouble. Highly recommend!
Sent by Michelle Williams
Warrington 16/11/2021
Everything was just so easy. From start to finish we had the most fabulous unproblematic holiday ever. We got lots of things we never expected with the hotel which must of been part of our deal. Paula was amazing extremely helpful and attentive. Also lovely touch a gift for my two boys and a lovely post card to come home too. Will be calling Paula in the next week to arrange our next trip for April I wouldn’t book any other way. Thank you Paula for an amazing holiday. Michelle.
Sent by Victoria Simcock
Manchester 11/11/2021
Great service offered by Paula. Really helpful, friendly and knowledgeable. I will definitely use her again when I'm booking my next trip.
Sent by Lesley Hazlehurst
Chistlehurst Kent 29/10/2021
Fantastic support. Paula has a great amount of knowledge to help guide me of the best holiday. She was patient and friendly. 10/10 service,
Sent by Paul McKnight
Inverurie 29/10/2021
Paula was very friendly and helpful in securing us a deal we were all happy with.
Sent by Lisa Cleary
Westhoughton Manchester 29/10/2021
Very helpful and efficient with my booking
Sent by Paul Goddard
Eccles 29/10/2021
Paula goes above and beyond, tends to all your needs, promptly answers any questions, will definitely be using Paula in the future.
Sent by Ruth Knipe
Waterlooville 29/10/2021
More than 10!!! Paula's extensive knowledge helped us through covid . Couldn't have done it without her Always there, to answer the silliest of questions . Booked again with her . What am asset to your Company.
Sent by Lisa-Marie Kelly
HAVANT 18/10/2021
Paula had a lovely friendly approach and any question I had was never to much trouble for her, would book with Paula again and recommend her to others.
Sent by Ash Patel
Atherton 18/10/2021
You deliver an excellent personal service which is very convenient. Your knowledge of holiday and the current situation is very reassuring.
Sent by Jane Ferre
STAINES-UPON-THAMES 18/10/2021
Paula is so trustworthy and accommodating, it's always a 10 from me.
Sent by Glynn Drummond
York 18/10/2021
Paula is very attentive to your holiday requirements.
Sent by Nicola Humphries
Basingstoke 10/09/2021
I have so much confidence in recommending you as you’ve been nothing but amazing during our booking process.
Sent by James Perryman
Widnes 07/09/2021
Paula is quite simply the very best there is. Our holidays via her are faultless and even if we've booked somewhere ourselves, she's always on hand to help with any questions.
Sent by Karla Brett
Nottingham 12/08/2021
Paula has been fantastic, nothing was too much trouble, everything explained clearly. I wouldn’t hesitate in booking with her again or recommending her to my friends or family. Thank you Paula xx
Sent by James Spicer
Slough 12/08/2021
Paula couldn’t have been more helpful she was exceptional at every point we have come to conclude that she might just be the very best travel agent in the world.
Sent by Mark Massey
Altrincham 23/07/2021
Paula is simply fantastic. Paula attended to our every need and worked tirelessly to make sure our dream holiday was booked efficiently and without stress. Paula’s knowledge of our destination and hotels was fantastic. I can’t recommend Paula enough!
Sent by Angelique Marginson
Slough 23/07/2021
Paula has been amazing booking our wedding to Mexico next year, no trouble with replying and giving honest and direct answers if i have any quires about my booked holiday. not waiting hours on the phone like with other travel providers, excellent communication, very professional and just a nice person to talk to. every thing felt very relaxed and she reassuring. i cant wait to go now just have to wait 12months.
Sent by Peter Wallbank
Chelmsford 07/07/2021
Paula has been and is always amazing. Wouldn't book a holiday with anyone else
Sent by Jemma Bond
Warrington 07/07/2021
The support I have had from Paula has been incredible. She has booked travel arrangements for myself and my entire wedding party and it has relieved me of so much stress. I am so glad that I found her and would not hesitate to recommend her to my family and friends.
Sent by June Cookson
Atherton 07/07/2021
I cannot recommend Paula highly enough, not only does she find fantastic holidays, that we would not normally look for but she then tailors it to fit what we want, nothing is too much trouble. I would like to commend her handling of all the mess that covid has brought, not once did she cover anything up, she was with us every step of the way, and her understanding and compassion makes her stand out amongst so many of her contemporaries. Genuinely she is our ‘Travel Angel’
Sent by Linzi Wallace
Atherton 07/07/2021
Paula is brilliant i have used her previously and will continue to do so I will also recommend her to anyone.
Sent by James Perryman
Widnes 06/02/2020
Paula is simply ace. All our holidays are booked through her
Sent by Paul Goddard
Eccles 06/02/2020
great service, highly recommend.
Sent by Carol Hardman
Farnworth 06/02/2020
Excellent service pleased with the holiday we've chose out of the selection found for us within our budget. Good to know there is after sales service should anything go wrong.
Sent by Katie Heald
Ormskirk 06/02/2020
Paula is incredibly helpful and made the booking experience much easier.
Sent by Keith Obrien
East of Riding 18/01/2020
The service we have received has been nothing but first class. Everything well explained, no hidden surprises and overall a very efficient service. Would not hesitate to recommend Paula and her service to family and friends.
Sent by Sylvia Partington
Worsley 19/10/2019
I’ve already told a few people to contact you before booking a holiday. My daughters friend was thinking of Goa so I gave her your details to pass on.
Sent by Stephanie Waddoups
Chesterfield 07/10/2019
Paula has been lovely from the word go. She wasn’t pushy and just wanted to help me out after Thomas Cook has gone bust. Paula has given me great information and support and some of it has been first hand as she got married at the hotel I have chose so it was nice to hear her views and experience. She saved me money as she was a lot cheaper than Thomas Cook. I would highly recommend.
Sent by Ruth Knipe
Waterlooville 03/10/2019
Efficient, approachable, professional...and lovely.
Sent by Samantha Robinson
Oldham 03/10/2019
Excellent service with a personal touch extremely happy with experience so far
Sent by Anne Hamblett
Manchester 03/10/2019
Paula helped me get sorted with another holiday when I lost ours with Thomas Cook. Thanks Paula! Great service!
Sent by Grace Dodd
Lincolnshire 06/09/2019
Paula has been really helpful, answered all questions and been available at all times working outside of business hours to help work with my schedule
Sent by Amanda McLaggan
East Kilbride 14/08/2019
Paula booked our wedding on Friday and I cannot wait to have her involved in our planning over the next 2 years .
Sent by Julie Partridge
Birmingham 14/08/2019
Amazing service, so friendly would definitely recommend
Sent by Carol Plant
Leeds 07/08/2019
Knowledgeable, lovely and easy to chat to. Knows her stuff !!
Sent by Rebecca Walmsley
Nottingham 07/08/2019
I wouldn't hesitate in recommending Paula to friends or family. Very professional, offered good advice and has managed to get us our holiday within the budget we set her. Also looking forward to her pre holiday service and taking the headache out of checkin for us (I always forget). Now to thinking about the next one :-)
Sent by Jessica Braund
Lincoln 07/08/2019
This was our first time using Paula and she was fantastic! Found everything out for us and was super friendly! Already been recommending her to my family and within my work 11/10 from us :-) xx
Sent by Glenda Cooper
London 22/07/2019
Paula was helpful and cheerful and responded to all my queries with good solutions and alternatives. She sorted out my trip to the Great Barrier Reef and made numerous other suggestions. Thank you!
Sent by Elizabeth Norbury
Cheshire 16/07/2019
I recommend Paula to everyone I know. Great service and I know she is there for me if anything goes wrong. Wouldn't use anyone else to book my holidays.
Sent by Brian Holland
Westhoughton 04/07/2019
The experience was helpful and professional. I would not hesitate to contact Paula for more info and any problems
Sent by Kirsty Clarke
Stockport 04/07/2019
Very happy with the service we’ve decided so far
Sent by John Parker
Whitehaven 27/06/2019
Paula makes travelling easy !!
Sent by Sharon Jackson
Bingley 21/06/2019
Paula was able to give expert advice on the differect aspects of our trip x it really helped
Sent by Darryl Hancock
Manchester 21/06/2019
Holiday is mint, up to now everything I asked for!
Sent by Anthony Taylor
Wigan 19/06/2019
Can't fault at all, service was 100% no trouble at to answering any questions, would well recommend this to everyone l know who is looking far a holiday. Many thanks Paula Cheers Tony
Sent by Helen Griffin
Wolverhampton 12/06/2019
Great service from a lovely lady Thank you !!
Sent by Louise Osborne
Hampshire 08/06/2019
I can't thank Paula enough I've never felt so comfortable and stress free booking a holiday nothing was to much trouble I'm a nightmare stress head with 3 boys and Paula made me feel right at ease, amazing lady and amazing service. Absolutely 100% recommend and will not book another holiday without her again. Thank you Paula can't wait for my holiday.
Sent by Kellee Howgill
Hampshire 08/06/2019
So helpful and such a speedy service. Very impressed.
Sent by Helen Knipe
Hampshire 29/05/2019
The level of expertise and sheer ability to find the best deals and anytime makes my TC a 10!! Excellent service
Sent by Laura Clarke
Lincoln 29/05/2019
Paula is so helpful wouldnt use anyone else again
Sent by Christina Kinch
Maidstone 21/05/2019
Great service and a very pleasant lady dealt with me. I couldnt ask for more
Sent by David Wood
Cheadle 20/05/2019
Brilliant service and Paula is very knowledgeable..
Sent by Sarah Hamblett
Manchester 05/03/2019
Paula worked very professionally with my constant requests changing what I was looking for until we found the perfect holiday. I wouldnt have found the time to find the holiday she did around the children and working. She is a great help!
Sent by Jayne Fraughan
Liverpool 05/03/2019
Paula was really helpful from start to finish. I will definitely book again with Paula and have no hesitation in recommending to friends and family.
Sent by Jane Ferre
Surrey 05/03/2019
Nothing was too much trouble for Paula. She came up with a range of options initially and worked closely with me to narrow them down. Will definitely be booking with her again!
Sent by Rosanne Jones
Chichester 18/02/2019
I'd been trying to find a holiday myself and was getting in a muddle. It was such a relief to hand it all over to Paula and receive her amazing service and advice. She knew about a single parent discount that I wasn't aware of which saved me even more money - thank you Paula!
Sent by Jemma Webster
Norwich 18/02/2019
Paula was very patient as I changed the travel dates a few times and then wanted a better hotel so she had to re-quote several times. Fab service, explained things very clearly and happynwoth the price we got!
Sent by Christopher Heap
Oxford 18/02/2019
fantastic fast friendly informative service. Always a please to correspond with Paula, she is extremely helpful and knowledgeable.
Sent by Sarah Brogan
Altrincham 23/09/2018
I have already recommended you to friends and family as I am so pleased with your service. Quick, easy, simple. Also liked the little personal touches such as the card through the post - thank you
Sent by Laura Clarke
Lincoln 23/09/2018
So professional and helpful in every way possible.
Sent by Leah Maw
Goole 19/09/2018
Very helpful informative and quick with booking friendly and a pleasure to book with
Sent by Claire Todman
Atherton 19/09/2018
Paula pulled out all the stops to get the cabin and cruise we wanted. Thank you
Sent by Jayne Hoben
Worsley 02/09/2018
Paula was amazing! I had a very specific holiday need and she surpassed it! I will 100% recommend and use her again!
Sent by Emily Leyland
Chorley 02/09/2018
Paula is bloody brilliant! I wouldn’t book a holiday with anyone else. She provides an excellent, first class service every time.
You’re fabulous!
Sent by Thomas Bane
Chorley 02/09/2018
Recently booked a couple of holidays with Paula and the service has been brilliant. Will be booking future holidays with Paula. Thank you.
Sent by Kylie Jones
Manchester 02/09/2018
Paula made the booking process very easy and helped me to entrust the holiday booking with her. I normally do these things myself and found it quite hard to let her do it! I am glad I did!
Sent by Nicola Kearsley
Wigan 02/09/2018
100% would recommend paula stress free bookings and so friendly wouldn’t book with anyone else.
Sent by June Cookson
Astley 02/09/2018
Expert proffessional, answered every question and concern with speed and understanding, I cannot rate Paula high enough. I would never consider using anyone else, Paula has made looking for a holiday an absolute pleasure, taking the sting out of booking a holiday. Nothing is too much trouble.
Sent by William Taylor
Darwin 25/06/2018
Very helpfull would book again with you.
Sent by John Parker
Whitehaven 15/06/2018
The service provided by Paula Hancock is friendly, helpful and most appreciated.
Sent by Claire Perry
Manchester 24/05/2018
Everything booked for us including seats on the plane we haven’t had to do anything except give dates of travel and where we want to go and it only gets booked when we agree to the details provided so it’s stress free and saves us having to look through loads of hotel and flight details.
Sent by Lisa Downing
Midlands 07/02/2018
Great support from start to finish. Really listened to what I wanted from my holiday and went above and beyond to research and recommend options to meet what I wanted.
Sent by Helen Pritchard
Warrington 07/02/2018
Paula has gone above and beyond for me and my family. From the loosest of briefs she has managed to deliver two amazing deals perfect for what we need, in super quick time. Why would you do it yourself when you have Paula on hand to do it all for you? Always smiling, happy and positive, dealing with Paula is fun, friendly and a pleasure. The perfect holidays, smooth booking process and unbelievable bargains are just the icing on the cake.
Sent by Michelle Rostron
Bolton 24/01/2018
Paula is always very helpful and goes above and beyond. She is very patient and efficient.
Sent by Denise Tonks
Tamworth 16/01/2018
Paula was amazing! Nothing was too much trouble for her, will definitely use again!
Sent by Amanda Flame-Parnham
Chesterfield 14/01/2018
Paula is so very helpful and is happy to spend as much time as you like, explaining and talking through options. She has always answered questions day and night! I have recommended her and will continue to do so, every opportunity I get.
Sent by Hayley Chapman
Birmingham 08/01/2018
Paula has been fabulous. Listened to what I wanted and delivered. Already recommended her and her page.
Sent by Laura Evans
Goole 12/12/2017
Paula is a fantastic travel advisor that is so patient and helps you 100% of the way, even after booking she’s there to help you! 100% recommendation to family and friends
Sent by Alexandra Rosan
Surrey 14/09/2017
Absolutely fabulous service, helpful and professional will definitely use Paula again and will be recommending her to family and friends.
Sent by Laura Leyland
Chorley 01/09/2017
She's amazing and I would never book a holiday without her :-) the whole process was an absolute breeze and to top it off Paula is a lovely lady to deal with as well as being very knowledgeable about the holiday and travel sector.
Sent by Christopher Heap
Oxford 14/08/2017
Very friendly helpful and honest service. Always available with prompt replies to any questions. I would not hesitate to recommend Paula to any of my friends or family.
Sent by Charlotte Ralphs
Shrewsbury 23/06/2017
Thank you so much, Paula, for helping to make our trip so wonderful, and completely stress free. Your service is second to none and we shall be booking our future holidays with you.
Sent by Nicola Clark
Lincoln 20/06/2017
We are planning a wedding in Cyprus in 2019, we are yet to book our holiday as it's too far away but Paula has been brilliant so far she is always there when I need her, she's helped us find our dream venue and I have no doubt the holiday and wedding are in very capable hands.
Sent by Samantha Cole
Barry 14/06/2017
I loved how easy Paula made it to book a holiday without having to do it myself, as i had no time and we have not had a holiday for years because I keep putting off researching it. Paula did everything for me and got me exactly what I wanted.
Sent by Susan Starkie
Whitehaven 08/05/2017
A great way to find a holiday. I'd been looking at websites for a suitable holiday and was becoming fed up with looking. Paula helped narrow down the search, identifying hotels which matched the list we provided and we were able to book a holiday. Thank you.
Sent by Stephen Jennings-Hough
Matlock 08/05/2017
Paula has been very helpful to my family and I. I would and will recommend her to family and friends.
Sent by Michelle Rostron
Bolton 22/03/2017
Excellent service - very professional. Will definitely book through Paula again & recommend her to friends & family.
Sent by Laura Turner
Leicester 10/03/2017
Paula was very good and patient. She had a good understanding of my requirements and found me the ideal family holiday that I was looking for. I would have no hesitation on recommending Paula.
Sent by Zeta Baguley
Bury 03/02/2017
Very pleasant young lady and been dead helpful when we've needed her.
Sent by Gary Clark
Chelmsford 14/01/2017
Paula is always very friendly and professional and we have used her service before, would definitely recomend her services. Gary
Sent by June Cookson
Manchester 21/12/2016
Today I had the great pleasure of booking a much longed for trip for my husband and myself, however, unsure how to, I called on an expert, in the form of Paula Hancock.
This lovely lady guided me through everything advising me not only about the trip, but helping me with things like parking (my husband is disabled).
From the comfort of my own home, she made everything so simple. I cannot wait to book with her again, she is my doorway to the world.
Sent by Alison Jenkins
Cheam 22/11/2016
Amazing experience booking a city break away with Paula, very friendly efficient and stress free booking. Recommend 100%.
Sent by Elizabeth Norbury
Timperley 17/11/2016
I cannot fault the service I have recently received from Paula. I told her what I was looking for and within hours she had found me a few options to pick from. The whole process was entirely painless for me so not only did I save money, but I saved hours and hours of my own time too. I will definitely be using Paula to book with again in the future!
Sent by Liah Snape
Birmingham 10/11/2016
Thank you Paula you made sure everything was perfect with everything I asked and at a really good price by far the cheapest. Thanks for been patient and taking the time to make sure every detail was perfect.
Sent by Tony Kenny
Manchester 07/11/2016
Paula helped arrange our honeymoon 11 years ago and her advice was spot on!
Based in
My Videos
Weddings Abroad.
21/06/2022
Have you ever wondered what a wedding abroad would look like? Take a look at some of the recent weddings I have organised for my clients.
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
My Butler was called Suresh
04 April 2022
A few weeks ago, I was super lucky to be chosen to go on a 3 day test cruise on board "Regent Seven Seas Voyager". This was the last of the regent ships to get back into the water after the pandemic. Would you believe this particular ship hadn't had passengers on for 760 days and in total the entire fleet had not cruised for a total of 9 years during the pandemic. Let that sink in a little as I wa
Disneyland at Easter
07 June 2019
This Easter holiday we took a family trip to Disneyland Paris. This wasn't our first trip but the first my son Jaxon who is 7 will remember. We flew from Liverpool as we are in between Liverpool and Manchester airports. I quite like Liverpool as the parking is so close to the airport. On arrival in Paris we got a private transfer to our hotel which is the Sequoia which is a 3 star Disney hotel a
Honeymoon Road Trip Round Tennessee.
05 June 2019
As you may know I got married last year and in October we took our honeymoon in the USA state of Tennessee. It was fabulous from start to finish so I thought I'd write a blog in case this sort of trip appeals to you. We started with business class flights with British Airways to Nashville which was an amazing way to travel and a first for my husband, although I have been lucky enough to travel bu
Easy Guide to Packing.
04 June 2019
As a seasoned traveller I like to think I have the packing perfected but even I can make a mistake. Like this April on our family break to Disneyland Paris I actually forgot to pack our travel plug adapters. Very annoying as I have about 20 of these in a bag at home, even more annoying as it cost us 20 euros to buy 1 of them in Paris. So I thought I would create this handy packing guide for you a
Tips for Keeping Kids Amused on Flights.
14 June 2018
This is a topic I get asked about quite often, from parents on the first flight with their children. Usually it comes with a sense of panic and what if. What if they cry all the time? What if they won’t sit still? What if they start shouting? What if they annoy the other passengers? All these things have gone through a parent’s head at some point before taking their precious offspring on a flight.
Weddings in the Sun.
20 June 2017
Ever wanted to get married in the sun? Well I have arranged so many weddings abroad this year already and it's only June. A lot more Brides are choosing this option as a way of combining their honeymoon with the wedding itself. I have been hearing more and more from Brides and Grooms that they just want to "run away" and get married to save all the hassle and sometimes upset that comes with planni
Exciting Easter in the UK
28 March 2017
As a mother of two children, I am always looking at way to entertain my little darlings, Madison who is 13 and Jaxon who is 5. Now they really don't like playing hide and seek anymore with me because I usually leave them hiding for longer than I possibly should while I grab a much needed cup of tea in peace! Ok so that's a teeny tiny bit mean on my part, so I started looking at some possible da
Beautiful Belmond Northern Belle
17 February 2017
This was a trip I booked for my parents, it was my Mother's present to my Father for his birthday this year and they were lucky enough to get on board on Valentine's Day. My mum is wonderful with words so I asked her to take as many photos and give me a proper review of what it was like. I secretly think my Mum would love to be a Travel Counsellor too as she jumped at the chance to do this for
Magical Christmas Eve Searching for Santa.
11 November 2016
On Christmas Eve 2015 at about 8am we took off from Manchester airport – myself, my mum and my two children, Madison who was 12 and Jaxon who was 4. It was an easy flight as we had plenty in a backpack to keep the kids amused. Around three hours later we landed at Enontekio airport in Finnish Lapland. The view was simply breathtaking and the kids were beside themselves with excitement, to tell you
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: