Sent by Amie J
Cambridge 17/04/2025
Romy always goes above and beyond to help. She anticipates what we might need and knows our family preferences. Always grateful for her assistance!
Based In Horseheath
Romy Frow
Available for new enquiries
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
I have a true passion for travel, and I’m equally passionate about helping you plan your perfect trips! For the past 17 years, I’ve been organizing bespoke travel for both leisure and business, tailoring each experience to suit your needs.
I’ve traveled extensively throughout Central America, Europe, Mexico, the Caribbean, the USA (including Hawaii), and South Africa. I’ve also lived in various parts of the world, including the USA, Costa Rica, Germany, and now the UK.
Now, I’m excited to offer a more personal, dedicated service for both leisure and corporate travelers. I’m available when it’s most convenient for you, including evenings and weekends.
In my leisure travel role, I’ve handled everything from destination weddings, groups, honeymoons, and cruises, to ski adventures, safaris, and holidays for couples, friends, and families around the globe. If I don’t have an answer to your question, I have a knowledgeable team behind me to find the solution.
Over the past 10 years, I’ve primarily focused on organizing travel for SMEs and start-up corporations. I help you find the most convenient routes and manage your travel needs—whether it's booking flights, hotels, car rentals, or transfers—saving you time and hassle, so you can focus on your business. I also provide travel reports to help you manage your travel budget and track your spending.
My clients often say, "She’s friendly, goes the extra mile to find the perfect fit, and thinks outside the box." I take great pride in delivering excellent customer service and always strive for excellence.
With my broad knowledge of the industry, diverse destinations, and personal love of travel, I can offer a unique perspective and help you plan your dream holiday or business trip.
I would be honored to take care of your travel arrangements—please get in touch!
My customer stories
Sent by Claire D
Linton 04/12/2024
Romy has always gone above and beyond with booking travel arrangements for myself and my family. We have a child with SEN, and Romy was very thoughtful with the arrangements regarding his needs. I always highly recommend Romy to family & friends.
Sent by Alison W
GREAT YARMOUTH 04/12/2024
Romy has been my Travel Counsellor for all my travel needs over the last few years and has always provided a high level professional and personal service. I would definitely recommend her to all of my friends and family.
Sent by Sarah H
Cambridge 07/02/2024
Romy was wonderful, great & fast communication to help us find Caribbean hotels within the parameters we had for our babymoon. An easy process for a change, where the hardest part was actually making the choice & paying up!
Sent by Laura H
Linton 22/05/2023
Really appreciated her thoughtulness, swift response and lovely manner.
Sent by Andrew R
Birmingham 09/05/2023
We were very grateful to Romy for finding us this booking to coincide with that of other family members, all at very short notice.
Sent by Laura S
Saffron Walden 25/04/2023
Romy is excellent. She worked exceptionally hard to achieve our perfect holiday, and was proactive and organised.
Sent by Amie J
Cambridge 25/01/2023
Romy is efficient, attentive and proactive. It’s our second trip booking with her and always have perfect peace of mind as a result.
Sent by R SilvadaMota
Bedford 01/04/2022
Romy is simply AMAZING!
Sent by Sarah H
Ely 10/03/2022
I have worked with Romy for a number of years booking business travel. So when she moved to Travel Counsellors, I moved with her. I have used Romy for leisure travel as well as corporate and have 100% faith in her to help on all my travel needs. She is always accommodating to every request I have, She is proactive at sending through travel data relating to covid travel even when she's not been asked to. She always remains calm and and responsive even to super last minute requests, some of which happen out of usual working hours. I always recommend Romy to people in my network who are looking for a reliable travel consultant.
Sent by J Gaccione
New Jersey 09/02/2022
Romy is the best travel agent I've ever worked with. She is extremely knowledgeable, responds to inquiries quickly and ensures your trip is exactly what you want/need. I have and will continue to recommend Romy to anyone planning a trip.
Sent by Tracy P
Thetford 16/12/2021
I would like to thank and highly recommend Romy Frow for booking our trip to El Salvador. Not a regular holiday destination but my Son was getting married to his fiancé who lives there.
With all the various travel restrictions (multiple changes happened) and no direct flights Romy managed to sort out our flights via Canada. She was always able to keep me up to date, answer any questions and made sure everything went smoothly.
Romy loves to get new business by referrals, don't we all, I cannot tell you how much pressure she took off of me by sorting this all out. Romy will be my first port of call for any holidays we need to book in the future.
If you have never booked with Romy before then please give her a try for your next trip. She will take great care of you.
Sent by Jeanine L
New York 23/11/2020
Romy has planned several holidays for us over the years. We began working with Romy when she was in the USA and because we had so many great experiences, we continued to work with her when she moved back to the UK. Romy is not your average travel agent and one that has become near non-existent. She does not default to pre-arranged large group tours or cruises, as so many agents encourage now. She carefully creates an itinerary (or works with your proposal) to craft the most memorable, seamless, no-stress holiday, that would be very difficult, if not impossible to plan on your own. We’ve always been in the best centrally located hotels (for our price point), the private and/or group day tours have been fabulous (way above viator caliber) and transfers have been punctual and reliable. She is available, either by phone or email, and responds to any issues that arise within 24 hours. Romy is extremely knowledgeable and has had insider info for all the locations we’ve traveled to from South America, island hopping in the Mediterranean and an African Safari spanning 4 countries. She truly is one of the best and I’m so happy to have found her!
Sent by Roberto M
Milton Keynes 15/09/2020
Romy, thank you very much for all support during the trip to Greece, I got in contact with you with a really short time-frame and you fantastically understood my need and budget, you have made suggestions above and beyond my expectations, guided me thru the overall COVID complexity and by the end I received at home a surprisingly pack with all documentation needed to travel… You have even fulfilled all details of my luggage tag… unbelievable! You have allowed to my family one of the best holidays ever, I can’t wait until next holidays and count once again on your support.”
I mean every single word… I hope you keep supporting people to enjoy their holidays while you make everything easier for them.
Sent by Louise C
Saffron Walden 27/07/2020
I would just like to shout out my appreciation to Romy Frow she has gone above and beyond to help us with the situation with Spain and our new holiday to Rhodes I will definitely be using her in the future and if anyone is thinking of booking a holiday in the future I would recommended her highly . We didn’t book our holidays with her but she helped us out anyway and didn’t have to.
Sent by Carol B.
New York 13/07/2020
Romy has planned several international trip for our traveling group (USA). These are very personalized trips where we give her locations and she gets us to fabulous hotels and plans all the transportation and excursions. Locations have been S. Africa/Amsterdam, Europe/Iceland and South America/Peru all unforgettable trips. Romy always seems to know what we are looking for in our travels. Great communication quick response and tons of patience. I would highly recommend her for your travel planning.
Sent by Jennifer P
Bensalem 16/06/2020
After having previous personal experiences with Romy, my husband and I hired her to plan our long-awaited journey to Europe. Our vacation was to include time in Cambridge and London as well as Brussels, Belgium. From the very beginning, Romy showed excitement and genuine care and desire to help us plan the best vacation possible. We had a budget, but also understand value, so she asked us questions about our many needs and wants on our trip- hotel accommodation styles, locations, activities, rail travel, and more. She suggested local pubs and eateries as well! We then spent time in London- we both agreed that a more value hotel here would do. She found an outstanding small hotel one block from the St Pancras station- absolutely perfect! St Pancras is also where the Eurostar chunnel connects London to Brussels, so our last morning we were able to pack up and walk right back to the train! From there, we were delighted to discover our hotel accommodations had not only an amazing location. This hotel, the Bedford Congress, was a few very short blocks from the Grand Place. We were able to walk past the Waffle shops every day (it smells amazing. The fact that we could so easily walk everywhere from this hotel, but feel like we had plenty of space to relax in the room at night, showed us how much thought Romy put into planning our vacation. Our flights connected through Iceland, which was our request, but Romy was able to secure an overnight layover with a full 24 hours in Iceland for us, for only $50 more on Icelandair. We had such a fun night and are so grateful she was able to do this for us. Romy was incredibly professional, friendly, knowledgeable, engaging, caring, and really made us feel special. We know she knows the world, and can't wait until travel reopens so we can explore more and more with her help! Thank you Romy!
Sent by Paolo F
Bury st Edmunds 29/03/2020
Very special care taken by Romy making sure all our needs were observed and exceeded. Great quality work and customer service specially during COVID19 flight changes and cancellations. In the end everything ran smoothly. I would certainly recommend.
Based in
My Videos
Its that time of year....
22/12/2021
Wishing all a Merry Christmas and a Happy New Year. Huge Thank you for all the support
Trusted Travel
12/04/2021
One of many reasons you should book with me as your Truted Travel Advisor.
TC Experience
07/04/2021
The events of the past year have taught us many things, including the fact that being able to spend quality time with family and friends is very important.
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Palais Le Brun, Valletta – A Quiet Gem in the Heart of Malta
20 September 2025
When it comes to finding the perfect place to stay in Valletta, Malta’s historic and charming capital, Palais Le Brun stands out as a boutique hotel that blends old-world elegance with modern comfort. We recently had the pleasure of staying here and wanted to share our experience — especially for those planning a Malta getaway with comfort, convenience, and a touch of luxury in mind. 🏨 The Hotel
DB Seabank Melliah Malta
20 September 2025
I stayed at this hotel that promised 4-star service but left me feeling a little underwhelmed. Here’s an honest breakdown of my experience. 🏨 First Impressions & Room Experience While the resort had potential, the overall feel was that it needed some much needed TLC, both in the rooms and around the property. Areas looked a little tired, and some of the finer details that make a stay comfortabl
NCL Cruise Barcelona - Venice
11 September 2024
NCL escape - 10 day cruise Barcelona - Cannes/ Nice - Rome( citavecchia) - Livorno ( Florence/Pisa) - Naples/Pompeii - Messina/sicily - Valetta/Malta - Corfu - Split/croatia - day at sea - venice Embarkation day - Barcelona. We got to the port at 10:30, got checked in and went straight on board. Definitely worth getting there early if you can or getting an early embarkation time slot which you ge
Half day visit Barcelona
10 September 2024
I stayed at the gran hotel Barcelona - which is 40 min from the airport . Great location in the gothic quarter - only 5 min walk to the place sant Miguel, which has a great little playground area and a few little restaurants that are not overfilled with tourists . The avocado restaurant , the one I ate at - the mi burrito yyo - which was great service , lovely ambiance , amazing sangria and paell
McDonald Hill valley Hotel
19 April 2024
My stay at McDonald Hill Valley Hotel was a mixed experience, with notable highs and lows across various aspects of the establishment. Spa: The spa facilities offered a relaxing escape, though marred by some maintenance issues. While the showers provided a pleasant experience with warm water and good pressure, it was disappointing to encounter a blocked urinal and broken shower gel pump. Addition
Heidelberg city and Marriott stay
01 February 2024
A Pinnacle of Cultural Heritage and Innovation Nestled along the banks of the Neckar River, Heidelberg is a charming city that seamlessly blends rich cultural history with modern innovation. My recent visit to Heidelberg left an indelible mark, and I am compelled to share my enchanting experience. One of the city's most iconic landmarks is the Heidelberg Castle, perched atop the Königstuhl hill.
Iberostar Lanzarote Park
08 June 2023
I flew from Luton which is about an hour from me and staying the night before at the holiday inn express at Luton made the get up at 4 am a little better for a 6:30 am flight much easier ! The hotel had a car park at the hotel at £15 / night was very convenient. The morning drive to the car park 2 was about 5 min and then a 5 min walk to the terminal was much easier then parking further away. I
My reasons to book 2022 travel NOW
11 June 2021
My reasons to book 2022 travel NOW Planning a special trip in 2022? If you’ve parked booking a honeymoon, a birthday celebration or a big holiday due to the uncertainty, then think again and unpark! Read my 7 reasons why booking now will guarantee availability and ensure you get the most for your money. Before we go any further, let's deal with the elephant in the room. 'Are you crazy Romy, why wo
Hawaii - 3 islands
26 June 2020
I would definitely recommend visiting at least 3 islands while you are there. Which ones is up to what kind of holiday you would like but personally I believe Maui is a must. If you have 2 weeks I think 3 island is enough. If you have 3 weeks then you can do 4 islands. I spent 3 nights in Waikiki staying at the Hyatt Regency Waikiki which is an amazing property right on Waikiki Beach with an amaz
Beaches Turks and Caicos
28 February 2020
Beach Turks and Caicos is fantastic and very big. It has 5 villages, Caribbean, Italien, French, Key West and Seaside village. They are a bit differnt and great in their own way. We stayed at the Caribbean village but used the Italien Village pool most times as that appears to be the busiest in regards to activities during the day. If you prefer a quieter area, the French village might be best.
Cabo Bay Hotel - Cyprus
26 February 2020
The location is great, hotel itself and the hotel grounds are nice. We had a seaside view room on the 4th floor which was great. The rooms are clean and nice. The spa is fantastic and the gym is small but adequate. The food is good. We booked half board (dine around) and would have to say next time we would just book B&B as the extra you pay for half board (€26 per person per night) not includin
Crane Resort Barbados
26 February 2020
We stayed 3 nights at the Crane and the resort is a very layed back and quiet property. We are a couple in our early 30's and it was too quiet for us, whcih could be due to the time we travelled in May. The grounds of the property are very nice and clean. Our room was in building 5 and our 1 bedroom suite was huge and had a great layout. This meant we had no issues with sun loungers. Anyone lookin
Sandals Barbados
26 February 2020
Sandals Barbados is truly an amazing resort. Well done Sandals for making this property amazing and for finding the most amazing people to work for you. The grounds are beautiful and stunning day and night. We ate in 5 restaurants during our stay, Kimonos, Soy, Butch's Steakhouse, Bombay - and the food has been amazing in all of them. I am very glad to see an Indian restaurant being part of a sand
Iberostar Playa Gaviotas - Fuerteventura
26 February 2020
There are 3 Iberostar hotels right next to each other. The Iberostar Fuerteventura, the Ibetostar Gaviotas Park, which is located behind the Gaviotas hotel. This means you are unable to see the ocean from the many areas and rooms of the Gaviotas Park hotel as it is blocked by the Gaviotas hotel. We are in our early 30's and the crowd is mostly more mature. We believe that we have been one of the
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: