Based in Dinas Powys

Sarah Martin

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Hello, thanks for taking the time to visit my webpage.

Travel has been my great passion since my first backpacking adventures in my 20s and I still love exploring new countries and destinations, both for work and pleasure. Travel never fails to put a smile on my face and while I fell into the travel industry by chance, it has served me well as sharing the excitement of clients' trips is nearly as good as getting away myself.

I still get away regularly and have been very fortunate to have visited over 40 countries across six continents so far, including extended trips across the USA, Australia and South East Asia.

* Australia * New Zealand * Fiji * USA * Mexico * Belize * Costa Rica * Guatemala * Cuba * The Caribbean *
* Europe * Morocco * Egypt * Kenya * Uganda * South Africa * Namibia *
* Mauritius * Maldives * Sri Lanka * India * Thailand * Malaysia * Indonesia * Hong Kong * Japan *

It’s impossible to pick a favourite but some of my more memorable experiences include:
Borneo: elusive orangutans and spectacular bat migrations;
Uganda: watching a family of mountain gorillas and getting a little too close to a silverback;
Bali: Nasi Goreng, waterfalls and paddy fields;
Australia: the waterholes and waterfalls of the outback;
New Zealand: the South Island's rugged beauty;
Fiji and the Maldives: incredible snorkelling and beautiful beaches;
Hong Kong: the bright lights of the city and fun fuelled evenings;
Sri Lanka: the history, the food, lazy beach days and lovely people;
Italy: culture and foodie heaven;
Iceland: the ethereal beauty
… I could be here all day!

I have over 20 years’ experience working in the travel industry and my aim is to provide a stress-free experience for all your travel needs. No more trawling the internet for hours! Whether you would like a bespoke trip entirely tailored to you, or you have an old favourite and want the arrangements in safe hands – I’m happy to help. I love to use my knowledge of airline fares, tours and first-hand experience of destinations to create the perfect trip - let me do the hard work for you.

Alongside providing the best service, the most important thing for me is building trust and working with my clients to create their perfect trip. I’ll ask the right questions to understand fully what makes you tick. Whatever the occasion, whatever the budget, I will ensure you have a truly personal experience booking with me.

My service doesn't stop with the booking, I'm on hand to answer any questions, to guide you through any form filling and my personal service is always just a phone call away. Everything booked through me has 100% financial protection for your complete peace of mind, and I have the support of a 24/7 Duty Office monitoring world events and entry regulations for all of our peace of mind.

I look forward to hearing from you soon so we can start on the path of your next adventure.

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Slovenia: Step into a fairytale

18 September 2023

As one of Europe’s smaller countries, you could be forgiven for thinking it’s best to zip through Slovenia in just a few days and many tour operators design trips doing just that. With charming rustic culture and an abundance of natural treasures on offer, I recommend finding the time to stay longer - you won't regret it. The capital, Ljubljana (lyoob-lyah-nah), makes a great starting point whatever the trip length. It’s beautiful, by day and by night. The clean and tranquil traffic-restricted centre has picturesque Preseren Square and the river Ljubljanica at its heart. Bridges connect the river banks, lined with weeping willows and filled with lively open air bars and restaurants. Weekend markets, street entertainment and live music add to the atmosphere, all watched over by Ljubljana Castle from its hilltop perch above the Old Town. A day or two is sufficient to explore the highlights of the city, but stay longer for galleries and exhibitions, or to hang out riverside and take in the ambience. With its location close to the centre of Slovenia, Ljubljana is well connected to the rest of the country by road and rail so it makes a great base for day trips, but with so much nature on offer across the country, it makes sense to hit the road for longer if you’re able. I headed a couple of hours away to the pretty lake at Bohinj, the largest glacial lake in Slovenia with the soaring Julian Alps as backdrop. It’s a beautiful, peaceful spot with vast crystal clear blue-green waters, surrounded by trees and woodland, dotted with shingle beaches. I enjoyed six nights here – a great base for visiting nearby Bled and the countless outdoor activities on offer in the area. Most of Bohinj sits within Triglav National Park, also home to Slap Savica Waterfall (see below) and Mount Vogel. A cable car (accessible to all) takes you to the Upper Station of Vogel, sitting above 1500 meters, from where the views over the lake and beyond are stunning. From the top, enjoy hikes along lush trails and across passes and valleys for more incredible views. Unfortunately I had to bow out of the hiking as I had picked up a tummy bug, but my friends’ pictures looked great. If you have the energy I would recommend allowing at least a few hours to look around, but take layers as it’s cold at the top! Less energetic options are also available and are no less lovely. I swapped the hike for a gentle walk around the lake (or about two thirds of it, anyway) stopping at lots of pretty coves, and even taking the opportunity for a (very invigorating!) dip in the beautiful crystalline waters. [Side note, should you take a wrong turn, it turns out there are some naturist bathing spots on the lake too. Some of the views I had that day were a little unexpected…] The more well known lake in this area, however, is Lake Bled. In fact, Bled is Slovenia’s most popular resort, and it's the star of the show with good reason! The blue-green lake is home to a picture postcard church set on its very own islet, from where the traditional, colourful Pletna boats glide back and forth. A medieval castle perches on a rocky cliff edge to one side, and some of the highest peaks of the Julian Alps act as backdrop. It’s ridiculously pretty. A visit to Bled, whether day trip or for a longer stay, is essential. The summer population of Bled rockets with visitor numbers, so avoid high season if you can, but do come at another time. Nature lovers will be in their element in this area with waterfalls, gorges and lake views surrounding quant alpine towns and villages. Adrenalin seekers are well catered for with hiking, cycling, climbing, paragliding, kayaking and SUP in abundance. For the less active, there is a flat (and wheelchair accessible) lakeside path at Bled, with crystal clear waters for swimming (a little warmer than icecap filled Bohinj!), and boat rides to and from the island, and across the lake. Other nearby points of interest and activities that I enjoyed were: * A group rafting trip on Soca River. Fully kitted up in wet suits and boots, navigating grade 2 and 3 rapids with an informative and friendly guide, this was a morning very well spent. Surrounded by beautiful nature, it was great fun and gets a big double thumbs up from me. * The very gorgeous Vintgar Gorge – so pretty, but so busy! It’s a bit of a tourist trap, walking in line along an elevated boardwalk with the feeling that most visitors were on a mission to pass through as quickly as possible. But if you take your time to take it all in, it really is very beautiful. Iridescent waters, craggy gorge walls, gushing waterfalls; photography heaven and very gram-worthy should you be that way inclined. * Slap Savica Waterfall – again, you’ll queue for the money shot here, but it is a pretty waterfall nevertheless. The entrance is reached by road or an uphill wooded pathway from the lake below, from where it’s a fairly steeply stepped walk to the waterfall viewpoint. * Cycling in the Bohinj Valley – this was lovely, with signposted cycle paths connecting the Lower and Upper valleys. Our tranquil route took us past old buildings, ancient trees and traditional farms, across meadows and past villages with the most picturesque of settings and the now expected (but no less stunning) mountain backdrop. My trip was a small group tour arranged by Intrepid Travel – Slovenia: Hike, Bike and Raft. As already mentioned, I missed a couple of aspects of the trip due to illness, but once again I can very much recommend joining Intrepid for a great way to meet people and enjoy the guidance of a local expert. It’s unusual for Intrepid tours to be based in one spot for as long as this one, but with so many activities on offer in the vicinity, I can see why they stay put this time. If you have longer than a week, or if you are less active, there is more to explore beyond the lakes: pretty Adriatic coastal towns, cliff-side castles, caves, salt-pans, vineyards. In a nutshell, Slovenia is a beautiful, largely unknown gem. Offering pretty cities and nature at its best, it’s compact and easy to navigate; a bit like a mini-Switzerland but considerably more affordable. I really loved it, and I think you would be hard pushed not to love it too.

Pura Vida in Costa Rica

18 May 2022

As a Travel Agent I’m often asked my favourite holiday destination and it’s a question I always struggle to answer. I’m lucky to have been to many lovely places so it’s impossible to choose just one, but more importantly many of my favourite holiday memories involve specific people or events, so while the destination is important it’s not always the key to a great holiday. With that said, a holiday including a healthy dose of nature and wildlife is always a good place to start for me, and of course these are promised by the bucket load in Costa Rica. It’s a destination that’s been on my radar for some time, pipped to the post a few years ago by Guatemala and Belize as a more cost-effective alternative, but with relaxed entry requirements already in place this year it felt like the right time to go. With my enquiries busier than ever at the start of the year (thank you!), relatively little time to plan thanks to a late booking, and fancying some company, I opted to join an Intrepid Travel small group tour – an easy option for enjoying a selection of the best bits, travelling with a group of like-minded people and a tour leader available to do most of the thinking for me. It was the right choice! Our tour leader, Luz, was a pocket rocket of fun and knowledge, and our group of 16 were soon like old friends sharing belly laughs and giggles every day. So much fun! And Costa Rica really is a fabulous place, living up to its reputation with stunning beaches, lush rainforest, and the richest biodiversity. For me, of course, the nature was a highlight, too plentiful to list in full but some of my best bits were: • the excitement of the day 1 boat journey to Tortuguero NP – spotting our first caiman, followed by lizards, turtles, wading birds, iguanas, river otters … • an early morning canoe trip through the black water canals of Tortuguero NP with entertainment provided by a family of spider monkeys looping through and playing in the branches above, followed by the almost spooky, ethereal quiet of the channels formed by buttress roots and hanging vines, home to lizards, birds, and camouflaged caimans • Tortuguero generally, I loved the chilled, Caribbean vibes and dusty streets • watching troupes of howler monkeys traversing the treetops of the National Park, feeling very relieved when an older group member finally spotted the little one too frightened to jump the gap on its own • spotting colourful toucans (and recognising their calls like a pro) • the riotous sounds of the birds and insects at sunset • the sunsets! • the sky-blue waters of Rio Celeste • being mesmerised by a hummingbird flitting busily between the trees and shrubs in front of our rooms • hanging out in the hot pools near La Fortuna, with a few fruity cocktails and an impromptu poolside salsa lesson (thank you, Luz!) • early morning sloth spotting! Through a telescope as they were too sleepy to come down to say hi, but I did see a mum and baby having a little sleepy stretch, which was the cutest thing! • finding a break in the clouds to enjoy the views from the Cloud Forest at Monteverde and spotting an elusive quetzal! SO happy • sunbathing and wave jumping at the beautiful beaches at Manuel Antonio NP • spotting teeny tiny squirrel monkeys zip through the trees overhead from our lunch stop • seafood extravaganzas! While nature was the main draw for me, it would be remiss of me not to mention the other big attraction of Costa Rica: adventure. Hike, bike, zip, kayak, raft, tube… the adrenalin junkies are well catered for. Some of our group enjoyed tubing on the Rio Celeste, which looked lots of fun and I’m very jealous that I missed it. The Canopy Zip Line at Monteverde would be waaaay too much for my fear of heights but the images were incredible. If you have a moment search for “child runs into sloth while ziplining in Costa Rica” – this was around a week after our group was there and it’s an amazing clip! (and I have it on good authority that the sloth was unharmed). The only little negative thing for me was that on occasion the park trails were busy and volume levels increased to make wildlife spotting tricky, particularly evident in Manuel Antonio NP. I suspect this was exacerbated over the past two years as so many other popular backpacking stomping grounds have been largely off limits, so the demographic was skewed compared to usual years (my full flight out looked at least 70% under 25s). Costa Rica is not a cheap destination so I’m sure the balance will be restored now that other destinations are opening back up, and in reality, there is so much nature on offer in Costa Rica, it’s not difficult to escape the crowds either way. So, will I count this as a favourite holiday? It is up there. It’s a lovely destination and I loved my trip. I was very lucky to share some incredible moments with a great group of people, and I have a wealth of happy memories. Would I recommend a visit? If budget allows, yes, absolutely. Thank you, Costa Rica, and Pura Vida! ***************************************** I hope you enjoy my selection of photographs - I found it very difficult to whittle them down, as you might be able to tell! Close up wildlife photography credit goes largely to Jason and Mark from my tour who have a much steadier hand (and better photographic equipment) than me, and who kindly shared their pictures. Thank you!

A quick taste of Croatia’s Dalmatian Coast: Omis and Trogir

26 August 2021

Lonely Planet writes: “The legendary pirates' lair of Omiš has one of the most dramatic locations of any town on the Dalmatian coast. Situated at the mouth of the Cetina River, at the end of a picturesque canyon, it's backed by sheer walls of mottled grey rock topped with craggy peaks.” With such a great review and knowing Omis is less than two hours drive from Split airport, I couldn’t resist including a couple of nights here during my Croatia break. In fact, with the main highway hugging the coastline, our airport transfer made for a lovely introduction to the Dalmatian Coast, enjoying coastal views and passing a new bay at each turn. The coastal-highway traffic slows to a crawl as you reach Omis so it’s advisable to travel early to avoid the worst delays and be prepared to travel on foot or by bike once there. It is a lovely place: the canyon is as picturesque as promised, the old town is small but atmospheric with its maze of cobbled hillside streets, and there’s easy access to a long sandy-shingly beach stretching out to one side. This beach is lovely but very busy in high season, so we wandered along the coast to neighbouring Brzet, home to a smaller pebble beach with fragrant, green pine trees edging the beach in a very cute fashion and providing some very welcome shade. There’s also a rather nice beach bar offering day beds, a great atmosphere and a lovely spot for sundowners. The water here is deeper, crystal clear and as the beach faces west the views of the mountains overlooking Omis are stunning. (Side note, the pebbles are sharp! Beach shoes are on sale in all the coastal towns for a reason and I highly recommend the investment.) Laying back in the water you can just about make out Starigrad Fortress, keeping watch over the town from a ridge 262 metres above. To balance our beach time we took a very early morning walk to the Fortress, for which we were rewarded with stunning views across the coastline to the islands beyond. The light wasn’t in the right place for our photos, but the views were spectacular nevertheless. Onto Trogir, a lovely medieval walled town sitting on its own tiny island, linked by bridges to the mainland and larger Ciovo Island. Just 30 minutes’ drive from Split, it makes a great alternative base - slightly smaller and less crowded, particularly at this time of year when Split can be crowded with cruise daytrippers. As temperatures hit 38 degrees we worried the narrow alleys of the old town would feel oppressive but in fact the high limestone walls and marbled streets offered welcome respite from the heat of the day. The main thoroughfares were busy at times but it was easy to slip away via side alleys to find tranquil hidden spaces and feel like you had the place to yourself. Winding alleys link at open courtyards, home to cafes, bars, shops and restaurants. Large canopies protect from the heat of the day, packed away each evening to allow the night sky in. We had some fabulous meals – delicious breakfast, lunches, cakes and an amazing seafood platter for dinner. So fresh, just perfect! By day and night the courtyards are alive and atmospheric, as is the wide seaside promenade. It’s a lovely place and when you throw in a live band and mango daiquiri – well, you can’t ask for more from a holiday really. Another ideal way to beat the heat of the day is to head to sea and that’s exactly how I spent my final afternoon, enjoying island hopping by speedboat. Crystal clear waters at the Blue Lagoon, fantastic panoramic views over Maslinica on Solta, and a peaceful, sheltered swim off the boat at Duga Bay before heading back to Trogir as the sun set. A very lovely trip that I would highly recommend!

I'm still standing

14 July 2020

I hope you are keeping well. To say we’re living through strange times would be somewhat of an understatement! As the world slowly re-opens, I thought I would take the opportunity for a quick catch up and update. The last time I was in touch en masse was to share my Siena travel blog – well, hasn’t a lot changed since then? Please read on for my account of how lockdown has been for me and how Travel Counsellors is adapting moving forward. March and April brought challenges! Italy closing borders marked the start of what would become a whirlwind of regularly changing airline and supplier cancellation policies, obligations, force majeure, and question marks surrounding refunds, vouchers, credit notes and responsibility. Trips were cut short as I rushed to get clients home before airlines cancelled flights, and then the forward cancellations began. The necessity of cancelling trips that I had worked hard to create and that you had been looking forward to was always going to be difficult, but all of my clients accepted this inevitability with good grace and the catch up phone calls along the way very much helped keep me sane. Staying in touch with clients is almost certainly one of the best things about this job. I’m lucky to be part of a business built on relationships rather than volume and this model has helped us immeasurably throughout this difficult period. Travel Counsellors topped another MSE customer satisfaction survey last week, which is a real boost and testament to those relationships. Refunds haven’t always been processed as quickly as we would like with some suppliers dragging their heels but being available to respond to calls and emails has been key to keeping everyone reassured. My clients (you) have been great throughout this difficult period and your patience has been amazing, thank you. May and June were better! Supplier policies stabilised and things settled down. With everything under control I was able to take a step back once in a while to take advantage of sunny days, getting stuck into the garden or heading to the fields or beach for adventures with my dog, Gizmo. I joined the Zoom revolution for a fine selection of quizzes and catch-ups with family and friends. Dad’s 90th was celebrated with a family virtual bake off. Netflix became a best friend, as did iPlayer. Re-decorating my office still hasn’t happened, but all in good time! As with most people I’ve had good days and bad days, energetic days and lazy days; I’ve taken time out to reflect, feel grateful for health, family, a roof over my head and the simple things in life. There have been a few wobbles and challenges along the way, but it could have been worse. The travel industry has of course been badly hit and stories of redundancies and business closures are now increasing daily. It’s a really sad time within the industry, watching so many people face future uncertainty and my heart goes out to those affected. Again, I feel so fortunate to be part of a company that stands in such a strong position moving forward. Our Financial Trust has meant client refunds haven’t come from operational budget, and our homeworking overheads are considerably lower than companies with offices and high street shops. Being self-employed has enabled me to keep working throughout this period while receiving government support and it will allow me to continue working as we move forward, remaining in control of my own destiny. It’s now July and we’re not there yet but the world is slowly starting to re-open, albeit with challenges, uncertainties and a new sense of normal. Some of you are keen to get away so over the past couple of weeks I’ve had a few trips to research which has been lovely! I appreciate overseas travel isn’t top of everyone’s list right now but if you are considering getting away in 2020 and have questions, please feel free to get in touch. Restrictions vary across countries so we’re keeping a close eye on FCO advice and entry requirements, working with hotels and suppliers to understand how they’ll keep you safe while still enjoying a relaxing break. My priority is to know you’ll be well looked after. If closer to home is more tempting this year, we’ve also extended our portfolio to offer a more extensive range of UK based holidays from cottages and lodges, boutique hotels or glamping, to cycling holidays, escorted touring or self-guided rail adventures. There really is something for everyone so please let me know if I can arrange something for you. Our customer feedback tells us 2021 travel is looking a lot more promising and for your additional peace of mind we have introduced our Flexible Promise. This covers most packages and allows you to make free changes up to two months prior to travel, and of course all future bookings will still be protected by our TC Financial Trust along with ATOL and the Package Travel Regulations. Our suppliers are keen to encourage new bookings so we’re seeing hotels offering as much as 50% off, which is incredible! Easyjet release Summer 21 flights on Thursday and many longhaul carriers are offering sale fares so it’s a fabulous time to look and book. Whether or not travel is on your immediate horizon it would be lovely to hear from you, to catch up on your lockdown story which I hope has been OK overall. Fingers crossed we find a way back to normal life sooner than later and can all resume travel to countries far and wide. Until then, continue to stay safe and I hope to catch up with you soon.

A weekend in Siena, Tuscany

05 March 2020

With beautiful piazzas, historical monuments and a wide selection of restaurants, bars and cafes, and just two hours by train from Pisa Airport (at an affordable EUR15 each way), Siena is an ideal choice for a weekend getaway Our early afternoon arrival at Pisa allowed time for a quick detour to visit the famous tower (and to attempt and fail badly at the classic leaning stance photo!). Beautiful blue skies and early spring sunshine provided a good excuse to linger with a gelato, enjoying the Pisa posing from a nearby sunny spot. Continuing to Siena, we couldn’t have been more delighted when we saw where we were staying – a beautifully restored 16th century apartment, with views over terracotta rooftops to the distant Tuscan hills. Think gnarly high beams, exposed brickwork and quirky antique décor and you get the picture. We all loved it. Siena has many such characterful buildings so it’s easy to “live like a local” for a few days and I recommend doing just that. Siena itself is truly lovely too. A walled city set over three hills dramatically topped with towers and churches, filled with ancient architectural gems, and vibrant streets housing quirky boutiques, cafes, delis and pasticceria (pastry shops). The gothic architecture, high pink stone walls and heavy wooden doorways lining the streets and alleys are perfectly balanced with wide piazzas, striking monuments and pretty fountains. Beautiful Piazza del Campo marks the heart of town (getting lost in the winding alleys seemed to prove to us that all roads lead to Campo!) and our first afternoon was happily spent lingering over a long lunch here, watching the world go by with the sun on our backs and the magnificent Torre del Mangia straight ahead. The guidebooks warn that food here doesn’t match the views, but our antipasti platter was spot on if a little more expensive than the norm. Our gelato with a view may have been the most expensive I’ll ever have… but all worth it. Piazza del Campo is people watching heaven and I would have been content to sit there all afternoon. Siena is a small city and many of the streets of the historic centre are almost entirely pedestrianised so it’s easy to explore on foot. Our wandering included a visit to impressive Siena Cathedral, an ornate Gothic beauty decorated with alternating white and black marble stripes, the symbolic colours of Siena. The first glimpse of this striking design as we rounded a corner was quite special. The Duomo can be climbed from 1 March (perfect timing) for stunning rooftop views, and a wander through the interior was rewarded with ornate columns and busts plus a stunning mosaic pavement followed by incredible frescoes within the Piccolomini Library. I would have very much liked to have laid down for a little while to absorb the ceiling's masterpieces but I fear it would have been frowned upon... More wandering led us to a few unexpected but perfect vantage points for stunning views across the city, and a little hidden gem of a restaurant where we enjoyed the perfect pizza and a delicious local red. Our time wandering was well spent but actually I don't think you could go far wrong here. All in all we had a very lovely few days and I would thoroughly recommend Siena for a short break or a few days’ stop on a longer Tuscan holiday.

Luxury aboard Regent Seven Seas Splendor

11 February 2020

On Friday 31 January 2020 Regent Seven Seas’ brand new, ultra-luxury Seven Seas Splendor took to the high seas for the very first time and I was incredibly privileged to be one of the lucky few on board. Regent represents absolute luxury at sea and that’s exactly what we were treated to throughout our stay. All suites are spacious with good-sized balcony, walk in wardrobe, double vanity bathroom and lounge area as standard so you can’t go far wrong, but upgrades are available for more space, wrap around balconies, 24/7 butler service and additional luxurious touches. Our tour of the ship took us to all levels of accommodation and WOW! the top-level suites have literally everything you can think of – even a grand piano! They are huge and stylish, with plush furnishings, beautiful décor and I’d happily live in one for the rest of my life, Amen. But the suites are just a part of the picture; the public areas, corridors, bars and restaurants have the same attention to detail with stunning artwork, chandeliers and plush fabrics at every turn. The service is impeccable, the staff are lovely and welcoming, and the food – oh my, the food… Over the three days Regent tried to ensure everyone sampled a variety of restaurants and alongside delicious lunches at the Pool Grill and scrumptious breakfasts at La Veranda, I was treated to evening meals at: Compass Rose, the largest of the speciality restaurants, kitted out with huge chandeliers and Versace dinnerware; Chartreuse, offering chic, fine-dining with a Parisian flair; and Prime 7 for a succulent and oh so tender filet mignon grand finale. Each meal was exquisite, and each restaurant had a lovely ambience. Regent is all inclusive so any of these perfect dining experiences can be enjoyed as often as preferred although advance reservations are recommended for the speciality restaurants. The all inclusive doesn’t stop at fine dining and top shelf drinks either, there’s also the opportunity to select from a wide choice of shore excursions at each stop (of which there are many on each of Regent’s port intensive itineraries). Our taster cruise took us from Ancona, Italy across to Dubrovnik, Croatia where we had the best part of a day to explore before continuing our journey along the Italian coast all the way to Rome. The various included excursions at Dubrovnik ranged from tuk tuk tour, countryside escape, coastal towns and village visits – plenty to whet the appetite. I opted for a relaxed visit to the Old Town and a chance to walk the city walls without the crowds of high season and it was the perfect introduction to such an interesting and pretty city. Back on board I was also lucky to sample the Culinary Arts Kitchen with a short cookery class. There is a supplement for these classes but with top chefs, high tech equipment and the swankiest kitchen I’ve cooked in it was lots of fun and an added extra I’d recommend. Our visit was perfectly timed to enjoy the sunset (with a mandatory glass of bubbles) while we cooked, and it rounded the day off perfectly. All in all this was a really lovely experience and I can’t sing the praises enough. From the moment we set sail, leaving the twinkling lights of Ancona behind us, waking up to the terracotta tiles of Dubrovnik on day two, to skirting the dramatic Italian coastline on day 3 (we even passed a smoking Stromboli) every step of the journey held a new treat. If you love the luxury and comfort of a top hotel, the delights of fine dining and the opportunity to visit new cultures and explore a range of cities I know you’ll love Regent Seven Seas. I’m converted – please give me a call if you would like to be too!

Iceland is breathtaking

09 December 2019

When I mentioned I was heading to Iceland last week, most people wished me luck with seeing the Northern Lights, and the tour I was joining was called “Northern Lights Escape” – when did Iceland become all about the lights, I wonder? Don’t get me wrong, the lights are incredible if you’re lucky enough to experience them but in my humble opinion if you’re only going to Iceland to see the lights, you’re missing a very big trick. I knew Iceland would be beautiful, I’d seen the pictures and heard the tales of friends that have visited before, but Iceland is a different world and it’s a spectacular one at that. My expectations were exceeded, and it’s not often I get to say that! Arriving mid-afternoon, the view below was of a frozen, dusty landscape with very few signs of life. Honestly, I thought we may have diverted to the moon. As we approached the airport a few roads and houses came into view along with a few jets of steam from what I think was a thermal power station but don’t quote me on that. Even with more signs of life it still looked very ethereal! The drive from the airport to Reykjavik gave a better hint of what was to come with the first of many beautiful sunsets across an untouched icy landscape. Over the next five days we would be spoiled with similar picture postcard views at every turn: a frozen wilderness with snow capped mountains and huge boulders lining the open roads; raging waterfalls with icicles framing their edges; steaming, bubbling pools with explosive geysers reminding you that this is an island of volcanoes after all; gigantic glaciers with the most beautiful ice blue caves and glacial lakes, and giant, sparkling icebergs making a break for freedom to the sea beyond only to crash back to the black sand shore amidst the power of the waves. At this time of year when conditions are right the light is perfect. Shorter days make it essential to get the timing right and if you do you’ll be rewarded with the most beautiful landscapes framed by a stunning sunrise or sunset. Vivid pinks, oranges and reds lighting up the sky and making the icy landscape sparkle – perfection! A quick top tip: Diamond Beach is beautiful as the sun starts to dip but it’s also full of coachloads of tourists competing to get the best possible selfie. For a more tranquil sunset head across to the lagoon and watch the sun dip behind the floating icebergs and sea beyond – if you’re lucky you might spot a seal ducking and diving too. For me the essence of Iceland lies in its nature and untouched wilderness but cute towns like Vik are also well worth a stop (head to the microbrewery for some interesting beer tasters and tempting bites), and buzzing Reykjavik is about as cool as they come. Brightly coloured streets, cool graffiti, public art dotted around; an array of bars, restaurants and eateries with a cool but casual vibe – everyone was so friendly and welcoming. Even the karaoke bar was hip, with a barman host moonlighting as veritable rock god, and a diverse crowd, some of whom are surely Bjork’s best mates! All in all, Iceland is one of my new favourite places. It’s not cheap but it’s worth every penny! Oh, and we saw a few wisps of the lights too.

That time I met Santa

14 January 2019

Lapland in December is just beautiful. There wasn't as much snow as there would usually be at this time of year but there was still enough to create picture postcard views at every turn - frozen lakes, snow dusted trees and crisp landscapes. The short daylight hours and low light make for the most incredible sunrises and sunsets, with stunning colours - gorgeous! The small alpine town of Levi was our base, from where you can ski, sled, snowboard, husky ride, reindeer sleigh and even laser quest in the snow! All of which would be reason enough to visit at this time of year, but I was here for something even more special and that was to meet the actual, real Father Christmas at his home. Santa's Village was definitely the trip highlight and where we were able to mingle with elves, make Christmas decorations and (delicious) gingerbread biscuits, wander through igloo tunnels, have a nose at the elves' homes and school, and a chance to meet Santa's reindeers (Rudolph was busy, but Vixen was there). And then the absolute highlight for all, the opportunity to meet Father Christmas. I managed to regress to age 5, became a little shy and was a little lost for words when the moment came (those who know me well will understand how unlikely this is) but it was really quite magical and a lovely experience. A very big thank you to Inghams for this lovely opportunity and for being fabulous hosts. Inghams are a great choice for Lapland, offering great value, regional UK departures and the opportunity for longer, more relaxed stays than most alternatives. They're one of a few favourite operators that I work with - it's important to understand the different options out there to make sure you choose the right one for you. Lapland is a once in a lifetime for most so it's essential you get it right! If you are planning a trip yourself, please get in touch and I'll happily run through the various options with you.

The Big Easy

14 January 2019

New Orleans in July is hot and humid, so it’s best to make like a local and take it slow! The people are just one of the things that makes the Big Easy the fabulous destination it is. You’ll find smiles a plenty, wonderful story-telling and plenty of laughter everywhere you go. This trip was just a taster at four nights, but I loved every minute and we packed in plenty. With a direct service from Heathrow, NOLA is very easy to reach and while the airport on arrival is a little like stepping into a time warp, the new terminal due to open in 2019 promises to improve the arrival experience. In fact, New Orleans itself feels a bit of a time warp in places, or perhaps just grittier than most other US cities. Its rich heritage is in abundance: Creole food, jazz music, street dancing, colourful buildings and a laid-back pace of life. The older parts of town transported me to the Caribbean or Cuba but turn a corner and you’ll find the latest trendy air-conditioned bar or boutique shop - it’s quite an eclectic mix. We wasted no time getting into the spirit of NOLA life, heading straight to Bourbon Street in the French Quarter on our first evening. Wander past neon fronted bars with your drink of choice in hand, the beat of live music pouring from a nearby bar or busking band; catch a beaded necklace flung down from a balcony. July is officially off season but there are still plenty of tourists out on the streets enjoying the party vibe. We made our way to Pat O’Brian’s, home of the Hurricane cocktail; New Orleans is where the cocktail was invented so it would have been rude not to! Our recovery the next morning was made easier with a leisurely jazz brunch at The Court of Two Sisters, which I can heartily recommend. A delicious, extensive buffet and a lovely atmosphere in a quaint courtyard filled with fountains, plants and vines, rounded off with the soothing tunes of a jazz quartet. Perfect! Feeling invigorated we headed out to wander the streets of the French Quarter. This part of town wasn’t hit by Katrina, so you’ll find plenty of original buildings full of character with French and Spanish heritage: cast iron balconies and terraces with pots of hanging flowers, hidden courtyards and Creole townhouses full of antique shops, art galleries, boutiques, bars and restaurants. Spot buskers along the way, tap dancing on a sidewalk or pulling in a crowd for some impromptu pavement jazz – generally accompanied by a few flailing, shirtless bodies gyrating to the beat! It’s quite a spectacle that’s sure to raise a smile, and I have no idea how they do it in that heat! If the heat is too much for you to bear while exploring, join a mule-drawn carriage tour and spare yourself the swollen ankles. But NOLA isn’t just the French Quarter. Hop on a streetcar, hire a bike or join a tour to explore the suburbs. We had time for a short tour which took us to one of the huge gothic cemeteries just out of town – literally hundreds of tombs and burial chambers, all above ground because the land is too swampy for six feet burials. Hearing stories along the way we passed through the leafy suburbs of the Garden District, admiring colourful houses and grand columned mansions (trying and failing to spot famous residents like Beyoncé and Matthew McConaughey), and took a stop at the lovely City Park with its sculpture garden and trailing Spanish Moss. Out of town it’s well worth including a plantation visit or two. We headed to Oak Alley and Houmas House Plantations and heard the stories of both masters and slaves. Situated alongside the Mississippi the air is fresher here and the gardens are beautiful, with tree lined entrances leading to the “Big House”. Enjoy a delicious meal with excellent southern hospitality, and if you have the time, extend your city stay with a night or two here for a change of pace. You’ll also find swamps on this side of town, and where there are swamps there is plenty of wildlife. From our swamp boat trip, we spotted racoons, turtles and, of course, alligators! Plenty of them too and hearing the stories of the trappers and taking in the views from the boat makes this another highly recommended activity. Our final night was another unmissable treat, with a sunset dinner cruise on Steamboat Natchez, “the last authentic Steamboat on the Mighty Mississippi!”. Again, fabulous live jazz, a great atmosphere, delicious food and a lovely way to pass a few hours. From the river to Frenchman Street for a spot of shopping in the artisan outdoor night markets (which I loved – could have done with another evening here!) and a final hit of live music, cocktails and dancing. This is a less trashy option than Bourbon Street, you’ll find no neon cocktails here! It’s no less fun though and the live band we came across on a nearby street corner were fabulous as was the accompanying street party. Big (sweaty) smiles all round! One final day to try to recover before our evening flight back to Blighty. More street wandering, a spot of discounted shopping in the outlet, a well-earned foot massage and a last cheeky cocktail at the circular Carousel Bar at Hotel Monteleone. Take a seat at the famous revolving bar, adorned with twinkling lights and gilded mirrors – don’t mind if I do! Lonely Planet says, “The things that make life worth living – eating, drinking and the making of merriment – are the air that New Orleans breathes,” and that just about sums it up. I love NOLA, and I’ll be back! Thank you to Travel Counsellors, New Orleans Tourism, Louisiana Tourism and British Airways for making it happen.

Switzerland - Andermatt and Lake Lucerne

28 June 2017

My lovely mum celebrated her 80th birthday earlier this year and we wanted to round off the celebrations with a weekend away. I’ve inherited her love of nature’s scenery so the Swiss Alps were our choice. Having stayed at Chedi Chiang Mai (now Anantara) and visited Chedi Muscat, I was confident Chedi Andermatt would be just the treat we were after and it more than matched expectations. At the heart of the beautifully dramatic Alps, and to the edge of quaint and unassuming Andermatt, the hotel successfully fuses Asian influences with an Alpine setting to create a tranquil, contemporary and elegant feel. There’s a feeling of exclusivity but without pretensions, and the service is impeccable, friendly and welcoming. We really loved it. Our journey from Zurich Airport was around 2 hours by train, with incredible scenic views along the way. The train network is efficient, clean and timely – as you would expect from the Swiss – and with station information points available to provide printed route planners and timetables it was very straightforward. On arrival at Andermatt station we were met by a friendly Chedi driver who whisked us to reception, and shortly afterwards we re-joined our bags in our stunning Grand Deluxe Room. Our large and welcoming room was fitted out with all mod cons, balanced with sumptuous furnishings to sink into (very welcome after a fairly long travel day). A swanky glass fireplace connects lounge to balcony, from where there are incredible views across the village rooftops to snow-capped mountains – what better way to spend our first evening than enjoying the balmy Swiss mountain air with a glass of red, a few delicious Swiss choccies and stunning views. Perfect, in every way. A very delicious breakfast set us up well for a busy day 2 and a day trip to Lake Lucerne. Our Swiss Railpass covered all train journeys throughout our stay and the 2 hour or so journey whizzed past as views went from snow-topped peaks to alpine village to lakeside views. The pass covers most forms of public transport so we were able to enjoy a steamboat cruise across the lake, gondola from lakeside to Pilatus, 2132m above, and cable car rides all the way back down; a wonderful and fun way to take in the scale of the lake and its surrounds with spectacular views along the way. With a delicious lakeside lunch thrown in for good measure, and sunshine throughout, we couldn’t have asked for more. Day 3 was all about enjoying our immediate surroundings both at the hotel and Andermatt village. After a short walk around the village the clouds continued to roll in which gave us the perfect excuse to hide away in the wonderful spa area of the Chedi, relaxing poolside to rejuvenate after yesterday’s exertions. Once again every detail has been thought of and the facilities and furnishings are spot on, creating a calm and relaxing space. The clouds cleared early evening allowing for a lovely stroll through the old village’s charming, traditional streets, accompanied by the sound of the river racing through the heart of the village, and a few cow bells jangling from a field above. I was half expecting Heidi to wander past at any moment! We were heading to locals’ favourite, Gasthaus Ochsen, to enjoy one of the best fondues in town in a traditional guesthouse. The atmosphere was charming, the food delicious and our trip was rounded off perfectly!

Marrakech and Essaouira

04 May 2017

My previous visit to Marrakech included a lot of eating (I do love a tagine!), enthusiastic bartering and shopping within the souks, a fair bit of getting lost within the winding alleys of said souks, and a spot of sightseeing in and around the walled city of the Medina. I had such a lovely time that I promised I would be back, and I was lucky enough to return this year. The Moroccan Tourist Board hosted this trip (thank you!) for Travel Counsellors and treated us to a packed itinerary with three nights and days in Marrakech, and a final night at the coast in Essaouira. It’s a short 15-20 minute drive from Marrakech airport to the Medina so we found ourselves heading into the dusty maze of the souks within just a few of hours of our arrival. Allow yourself plenty of time to enjoy getting lost within the labyrinth that is the Medina – expect souks filled with a colourful mix of leather, glassware, spices, carpets, silks, lanterns - and keep a wary eye for locals whizzing past on bikes! Emerge for air and you’ll likely find yourself at El Djemaa el-Fna, a vast square home to entertainment in the form of snake charmers, acrobats, dancers and more, surrounded by restaurants and roof top cafes – the perfect spot for watching the sunset with a soothing mint tea, as it turns out. After enjoying the views from one such terrace, we were led to nearby Salama, a contemporary restaurant spread over three floors, offering classic local food with a modern twist plus plenty of entertainment along the way. Fez hats greeted us at each table and the plentiful meze and freshly baked breads turned out to be just the start of a delicious feast, the highlight of which was the lamb – slow cooked and melt in the mouth – truly delicious! With dancers to entertain us when our bellies were too full for more food, it was a great evening and one I would recommend for a taster of all things Morocco. Day 2 took us just outside the city to the very lovely Beachcomber Royal Palm – a tranquil golf and spa resort around 20 minutes’ drive from the Medina. Along with golf enthusiasts, this would make a great base for families or those on a longer trip not wanting to be in the thick of the Medina for the duration. Set over vast grounds, with views across the 18-hole golf course to the snow-capped Atlas Mountains, this luxury resort has a relaxed, contemporary feel without losing the sense of where you are. Returning to the Medina we next visited the opulent Royal Mansour hotel. Full of Moroccan character with sumptuous, luxurious touches, it’s a unique property. It’s hard to believe you’re on the edge of the Medina as it feels so peaceful. A stay here is not to everyone’s budget but it’s possible to visit as a day guest at the pool if you need a break from the sightseeing and shopping, or to celebrate a special occasion consider a meal here – our lunch was the best meal of the trip. Taking a break from the hotel visits, we next put our cookery skills to the test at La Maison Arabe’s cookery school. Starting with a demo on how to make the perfect mint cuppa (and it’s more complicated than you could imagine!) and followed by a swift lesson in tagine cookery, it was a great introduction and the tagine was top notch. Day 3 gave us a chance to escape the city and head for the hills, with a visit to the stunning L’Amandier Hotel in the foothills of the Atlas Mountains. The design of the private villas here is in keeping with the red Berber style of the surrounding countryside, and the setting is hard to beat. Perfect for a two centre with Marrakech, L’Amandier is just an hour’s drive from the city. It’s a perfect base for countryside walking, cycling or simply relaxing and enjoying the fresh air and spectacular views. Our final day took us two hours west, via the obligatory argon oil cooperative stop, to Essaouira (say essa-weera, or es-sweera in Arabic), the “Wind City of Africa”. The pace of life here is much slower, and within minutes of arrival I felt instantly more relaxed. The wind and waves of this stretch of coast make it a popular spot for wind and kite-surfers, and the wind means that the beach is unlikely to be filled with sun-worshippers, but the hotels have well thought out designs with strategically placed walls and wind breaks, so it’s not impossible to laze near a pool if you’re in need of R&R. Otherwise be content to wander the spice-scented lanes of the walled medina, enjoy the various art galleries and boutiques, dine out at unique and quirky restaurants, seek out colourful street art or watch fishermen at work at the nearby port. Ours was just a fleeting visit but I loved what I saw, and again I’m left feeling that I want to come back for more. Morocco is a wonderful place – only three hours from the UK but offering a vastly different culture. While I was familiar with Marrakech as a perfect long weekend destination, with a stay in a unique riad within the medina, this trip gave me a different perspective and an appreciation of why you might choose one of the larger resort style hotels outside the city walls. With its location in North Africa there seems to be a widespread misconception about safety in Morocco which is a great shame. In fact it takes its safety seriously, with guards and scanners at the entry to the airport and all hotels, and a great safety record. The people are as friendly as they come and I wouldn’t have any hesitation recommending this destination to anyone and everyone.

Guatemala: Antigua and Volcan Acatenango

22 March 2016

Guatemala is a beautiful country and these pictures of Antigua City and Volcan Acatenango are from the first week of my holiday. Hiking the latter was so very hard but with the reward of Volcan Fuego erupting next door it was worth all the pain! There are no direct flights to Guatemala from the UK so we connected via Atlanta to Guatemala City with Virgin and Delta. An hour's shuttle on arrival brought us to Antigua, the former capital city, and an attractive one at that with a magnificent setting: surrounded by three volcanoes, the city boasts beautifully renovated buildings alongside tumbledown charm; pretty pastel facades and cobbled streets. We were lucky that our stay coincided with some of the preparations for Passion Week, and we came across a big procession on the Sunday with hundreds of purple-robed men carrying a huge float through the cobbled streets - a very sombre affair and a little unnerving to the uninitiated as the float swayed from side to side, the weight bearing men appearing almost trancelike. Preparations were also in full swing for the Easter week carpets: coloured sawdust, flowers, fruits and vegetables laid out for the procession to pass over. Easter is a big event in the Guatemalan calendar and the excitement was palpable as families lined the streets and hawkers sold their goods in the squares. A great atmosphere, almost carnival-like. On to the more challenging part of our Antigua visit, with a hike to the peak of nearby Volcan Acatenango. This was hard - really hard! We joined a local operator, Old Town Outfitters, for our overnight hike, who thankfully offered local porters to help carry packs and food - true lifesavers, I wouldn't have made it without them! The first stage of the hike led us along steep, dusty farmer's trails where every sliding step forward felt like an achievement. It was a relief to enter the second phase: old-growth tropical cloud forest with fresh air and firmer ground under foot, and plenty of flora to admire as you took another breather! The altitude definitely played a part on this hike and with every few steps I could feel my heart pounding in my ears. As we left the cloud forest the morning clouds had lifted and we were greeted by sunshine as well as spectacular views across the Cuchumatanes mountain chain and across to Volcan Pacaya. This was the (marginally) easier phase of the trail with a less steep climb through temperate coniferous forest and tropical dry forest. The views from here definitely helped, as did the thunderous booms from nearby Fuego, letting us know our hiking wouldn't be in vain. On reaching our campsite the clouds had returned so while we could hear Fuego there was nothing to be seen. We took to our tents for a well-earned rest, and on poking heads out of tents an hour or so later we were delighted to see the clouds had dropped and Fuego was visible in all his glory. As the sun set the puffs of smoke accompanying every thunderous roar were transformed into the best firework display you could imagine, with lava spurting from the crater, creating trails down the mountainside. Easily the most spectacular sight I have been privileged to see. Nature at her most awesome. The fireworks continued throughout our campsite dinner and the booms continued throughout the night. On more than one occasion we jumped awake in a mild panic, convinced the lava would reach across to us! After very little sleep we rose early for the final stage of our summit. A sand and gravel scree-trail all the way to the top. And I thought day one was hard! As the sun started to rise behind me I ploughed on, counting each step for motivation. It was steep, it was cold, it was slip-sliding hard. But just as the sun peaked above the horizon I made it to the top, just in time for 360 degree views of the Guatemalan highlands to come into view. A stunning sight and definitely a well-earned reward! Now all I needed to do was make it back down...

Arctic Highlights with Hurtigruten Cruises

01 September 2017

The incredible spectacle of the Northern Lights dancing around the sky has been high on my wish list for some time so I snapped up the chance of a place on a Hurtigruten Seminar at Sea. Along with the incredible opportunity to see the Lights I would enjoy a taster of Norway’s beautiful coastline and learn more about the Hurtigruten product. Alongside operating as a daily ferry and freight shipping service along the 1500 mile Norwegian coastline, Hurtigruten offer a selection of cruises between the coastal towns of Bergen and Kirkenes. There are plentiful stops along the way to explore the pretty coastal towns, plus organised shore excursions and activities. The Hurtigruten experience is quite different to most other cruise operators, so don’t expect evening entertainment and formal dress codes. Expect comfortable private en-suite rooms, a friendly and experienced crew, delicious food (amazing seafood!), a laid back, informal atmosphere, stunning views and interesting stops each day; plus the chance to chat with fellow travellers from near and far. Visiting in December meant that there were just a few daylight hours each day. This would be the wrong time of year to visit if you want to fully appreciate the beauty of the Norwegian coastline but seeing distant specs of light transform into pretty towns with each new stop was really quite magical. Add to that the pretty Christmas lights twinkling in most windows and town squares (it’s traditional for these to be put up on 1 December), giving way to twinkling stars reflecting off the waters and snow-covered shores and I don’t think it could have been prettier. Our trip started in the coastal town of Tromsø, somewhere I would be happy to spend more time (along with the rest of the Norway, in fact!). It’s a lively university town with plenty of pubs, bars, restaurants and shops, in a very pretty setting with snowy mountains all around. It makes an excellent base for visiting the nearby wilderness, home to a plethora of outdoor activities at all times of year. We sampled a dog sledding excursion – it was amazing fun being whisked along by the gorgeous and crazy dogs and the scenery was stunning. Loved it! We were also treated to a few other shore excursions throughout the voyage: *Visiting Nordkapp (the North Cape), the most Northernmost point in Europe and a huge windswept expanse of white which felt almost eerie. It seemed we might get blown off the headland at any moment and watching the wind swirling the snow into drifts was mesmerising. *We also paid a visit to the Russian Border which felt a bit surreal, and was made more so when we realised the sun was setting on one side of us and rising on the other. Weird! *At Kirkenes we were whisked away from the main group for a visit to the Snow Hotel in the making. Super cool in both senses of the word – amazing to see the efforts of the sculptors and more so to see one of the builders working in a t-shirt when it was -13 degrees! In fact this was mild for the time of year which meant they’d had to bring in snow machines to ensure they got everything finished in time for opening a few weeks later. Along with the snow rooms and Ice Bar, this hotel has a chalet style main building with the most picturesque setting overlooking a frozen lake – truly gorgeous. It would be well worth extending a trip for a few nights here. *Visiting Hammerfest for a few hours gave us the chance to see another pretty coastal town with some lovely frozen views. Also the chance of a selfie with a polar bear and you can’t ask for more than that. Reading back through my notes makes me realise how much we were lucky to experience, but the trip didn’t feel rushed at any point. There was the perfect amount of time at each stop and the different excursions gave us a great insight into the destination. The time on board was really relaxed (even with seminars!) so the trips are perfectly balanced. Of course the big advantage of visiting at this time of year, other than the snowy Christmas card scenes, is the best chance to experience the wonder of the Northern Lights. For the best sightings you need clear, dark, unpolluted skies and the colder it is, the better! We weren’t disappointed… When the lights appear news quickly makes its way around the decks, but to be sure no one misses out the crew announce them each time – there’s even an optional wake up service throughout the night. We were lucky to have clear skies most nights which meant that we were spoilt with plenty of sightings of the Lights, and they really are magical. It was relatively mild for the time of year which meant to the naked eye the lights had no colour, but watching the white wisps dance across the sky was still magical enough for me. High tech cameras with slow shutter speeds picked up green and magenta swirls and it became addictive watching the formations dance across the lens with each new photo. All in all this is a trip I would highly recommend – whether to enjoy the Northern Lights, to experience Coastal Norway, or indeed a bit of both. Travelling by ship gets you away from any light pollution so it’s perfect for the Lights; it’s a quick and convenient way of seeing so much of the beautiful Norwegian coastline and it’s a great opportunity to meet locals as they hop between towns with the ferry service. A big thank you to Hurtigruten for giving me a spot on this fabulous trip. I really loved it.

Lakes and Mountains - One Woman and a Dog

21 August 2015

A promised visit to a friend living near Edinburgh gave me a good excuse to see a bit of Scotland having never been before, and a chance to stop off at the Lake District to break the long drive. Having had a bit of a wash out summer so far, the thought of camping was a little daunting, but thankfully the British weather held up for the most part and it was a fabulous trip. It's sometimes easy to forget the beauty of our homeland - this trip was a great reminder of how stunning our countryside is (particularly when the sun is shining!). Car packed, dog (Gizmo) lazing comfortably on back seat, we set off. After a rather long and arduous journey with M6 delays, the idyllic sight of sheep grazing and mountains rising was just the thing to lift my mood. The Lake District greeted us with sunshine and we set up camp near Pooley Bridge on Ullswater in time for a quick walk to the lake's edge for sunset. A clear night meant star filled skies followed by a bright and early start ready for a beautiful sunny day ahead. The 6 mile walk from Pooley Bridge to Howtown takes you over Barton Fell Common and bracken and sheep filled fields, with stunning views across the lake to Helvellyn Range. Picture postcard! Plenty of photo stops along the way made it an easy wander and the Ullswater Steamer gave us an excuse not to walk back. The perfect start. Day 2 was a bit grey so we headed out in the car to see some nearby sights. Keswick is a lovely town - packed with tourists and, oddly, dogs! Gizmo made many friends that day! Our wander through the town brought us to Derwent Water with the chance for a splash (Gizmo, not me) and a stretch of the legs. Back into the car for a ridiculously scenic drive sandwiched between Lake Thirlmere and Helvellyn Range to Ambleside and Lake Windermere beyond. Bowness was lovely but very touristy so a quick dinner stop was enough to recharge us for yet another stunning drive, passing through Glenridding and along the shores of Ullswater. Along the way we happened across a waterfall sign, so stopped for a walk up to the pools at the top of Aira Force - a lovely, tranquil spot. Next stop Edinburgh! Catch up with pal time, a bit of festival fun and a few sights along the way. A lovely city that I'll be visiting again for a chance to explore more! Cairngorms National Park next and another lovely, scenic drive and sunny arrival. Can't ask for more than that! Glenmore Forest Park was our home for the next three nights, sitting on the edge of Loch Morlich, near Aviemore. More good fortune as the sun was high in the sky for our first day, so we set off on the Ryvoan Trail to get a feel for the mountains and forest surrounding us. A lovely walk, taking us to a hidden alpine lake, along forest trails and with picture perfect lake views on the final stretch. A warm afternoon meant a packed beach and a very hot dog, so we set off for a leisurely stroll around the lake. Great views along the way, plenty of cooling spots to break the journey and wild blueberries en route to keep energy levels up! Another grey day 2 but this time we kept on foot and chanced the mountain weather with a walk up Ryvoan Bothy. Steeper than expected, and with pesky midges making stops a chore, the climb was a little tougher than anticipated but we made it to the top with good spirits still intact! Drizzle kicked in for the walk down so the views were compromised a fair bit, but still a lovely walk offering a sense of the scale of the beautiful Cairngorms NP. Nature was at its best on this trip and we had a lovely time. The first of many road trips for one woman and a dog, I think! (more pictures on Facebook)

Southern Cypriot Charms

23 June 2015

Southern Cypriot Charms with Cyprus Tourism Cyprus Tourism were keen to prove on this trip that there is more to Cyprus than lazy sun-drenched beaches and I’m pleased to report they succeeded! In fact, Cyprus is brimming with history and culture, stunning landscapes and coastal scenery, delicious culinary delights and friendly and hospitable locals everywhere you go. We had three bases for our trip, all in the South: Agia Napa, Lemesos and Pafos, with side trips and excursions from all making for a packed itinerary. Southern Cyprus is really easy to get around, whether by local bus/coach or by hiring a car (driving on the left). Cyprus’ East is famous for lovely beaches, sunbathing and party time but it offers plenty more to boot. The main holiday season starts from May so our visit was just before the party hoards arrive, but with a monastery in the heart of the town Agia Napa definitely offered more culture than I’d expected. The Monastery is free to look around and creates an interesting juxtaposition to neighbouring Central Square, home to the many bars and nightclubs! The Thalasso Museum was an unexpected pleasure too, filled with natural history and island stories. For kids there’s a treasure hunt – an enjoyable way to escape the midday heat for an hour or so. As more of a nature lover, Cape Greco Coastal Path was the real highlight of the East for me, with stunning views from the cliff tops across turquoise waters, coves and sea caves; an ideal spot for hiking or cycling, benefitting from the cooling sea breeze. It’s also possible to get up close and personal to the coves by kayak. On to Larnaka for a spot of shopping (plenty of little tourist shops along with familiar big brands) followed by a delicious lunch with sunny sea views. Larnaka’s hub is its promenade ‘Finikoudes’, with restaurants, cafes and bars galore – a buzzing area and the perfect spot to eat, drink and people watch. Moving inland we found a more traditional side to island life during our visit to lovely Tochni Village. Swapping beachside resorts for stone houses clustered across the hillside; winding streets and flowering shrubs, cacti and trees, this is a really picturesque part of the country. Perfect for a scenic drive and lunch, or for the more active, cycling, horse riding and nature trails are plentiful. Next stop Lemesos (Limassol), a lively, cosmopolitan city offering beachside resorts, ancient cities to either side, and an historical centre home to a 14th century Byzantine Castle along with a great selection of bars, cafes and restaurants. The perfect spot for a long weekend and for longer trips it’s a perfect central base for exploring further afield. Our first full day trip took us to the stunning Troodos Mountains. With lovely views across the valleys of Lemesos and Larnaka, and the greater Masaoria plain, this is another dramatic contrast to the coastal resorts and cities. Alongside the plentiful natural beauty are wine trails and some of the island’s most important medieval frescoed churches. Troodos is also home to numerous pretty little villages with cobbled streets, terraced slopes, an array of artisan shops and plenty of tavernas should you need to re-charge the batteries. Definitely worth a visit. Next stop, Ancient Kourion, perched on a hillside with stunning views across patchwork fields to the sea beyond, and home to the remains of an ancient settlement and a reconstructed Roman Theatre. Walkways guide you through the various remnants with Roman foundations and mosaics still visible. All pretty amazing, particularly those spectacular views. From here we wound our way to Pafos for our final stay. This stretch of road follows the coastline and is really stunning, with plenty of scenic stops along the way including Aphrodite’s birthplace, a particularly beautiful spot. A journey for the Sunday driver in you! To the west of Pafos lies the Akamas Peninsula, a designated National Park and home to gorgeous lagoons and secluded bays, limestone cliffs and valleys. The terrain here is rough and unsealed so a jeep safari is recommended, or for the more energetic (and adventurous) there are walking and mountain biking trails. Our exciting jeep safari took us across plains covered in flora and fauna, and along mountain roads with slightly terrifying bends. Again the scenery was just stunning. With more time there are gorges and beaches to explore – again, well worth a visit. Our day was rounded off nicely with a visit to a traditional village home for bread making, music and a delicious home cooked meal with our friendly hosts. Back at Pafos there was just time to explore some local highlights, with visits to UNESCO’s Tombs of the Kings (a vast complex of burial grounds dating from the 4th century), Pafos Archaeological Park (home to a great selection of third-century mosaic floors) and pretty Pafos Harbour. All really interesting and just a few of the historical sites to see in this part of the country. It really was a jam-packed itinerary and a great introduction to the array of sights and activities available. Just a snapshot of the photos here - visit my Facebook page for many more. A big thank you to Cyprus Tourism, Aegean Airlines, Adams Beach Hotel, Amathus Beach Hotel, Almyra Hotel and the various operators and restaurants that hosted us throughout the trip. Spoilt once again!

A Taste of the Mediterranean aboard Celebrity Infinity

01 October 2014

My first cruise, and what a fabulous experience Celebrity provided! I was lucky to be one of twenty Travel Counsellors invited to enjoy the first half of Celebrity’s 12 night Mediterranean Cruise. Alongside the chance to enjoy the facilities of this lovely ship, with stops in Le Havre and La Rochelle, Celebrity provided an On Board Seminar with training exercises most days offering us a full insight into the Celebrity experience. The training we received was invaluable for really getting to grips with the Celebrity product – what’s included, what our clients can realistically expect to pay on board, the extra value of upgrades and understanding the value of the various campaigns we see throughout the year. Alongside classroom time we were given a ship orientation, visiting a sample of the different staterooms available, the kids club, speciality restaurants and behind the scenes with a Galley Tour. We had the chance to question various ship managers, and were even treated to a talk from Oz Clarke, visiting wine boffin (and lovely chap)! The a la carte evening meals were always of an excellent standard, but a highlight for everyone was our visit to speciality restaurant Qsine, which turned into a four hour dining extravaganza, sampling delicious treats from around the world (including sushi lollipops and strawberry fields, no less). Foodies are advised to factor in a few visits to the speciality restaurants as a very worthwhile treat! Last but not least, we were very spoilt with an invitation to enjoy a champagne reception on the Bridge with the Captains as the sun set over La Rochelle. Lovely!

A Ski Taster

08 December 2014

I first tried skiing in my early 20s and I loved it - but I was pretty rubbish! Naturally a wimp, it took me a long time to feel comfortable sliding on two planks and progress was slow. I’ve toyed with the idea of skiing trips since, but the potential cost combined with the thought of starting from scratch has held me back. When an opportunity arose to sample a Mark Warner “Learn to Ski” holiday, I jumped at the chance, and I’m so glad I did because I loved it again, and surprised myself at how much I remembered. It’s a bit like riding a bike, I guess. Mark Warner trips are usually 7 or 14 nights, but ours was just a short taster for 3 nights. We stayed at Chalethotel Le Val d’Isere, overlooking the main street in the heart of town, and a few minutes’ walk to the base of the slopes. A chalethotel is a great option, combining the friendliness and full catering of a chalet with the privacy aspects of a hotel, and with the great location of ours we couldn’t have wanted more. Val d’Isere is truly lovely! It’s the most popular wintersports resort for Brits and it’s easy to see why. The setting is beautiful: a picture postcard alpine town set with a tree lined main street, dotted with cafes, small shops and restaurants both on piste and off. Linked to neighbouring Tignes, guests have access to a vast ski area offering high quality, snow-sure slopes for all levels. Our ski instructor from Oxygene was excellent – really friendly and patient, and he put us all at ease straight away. There wasn’t time to get really stuck in on this trip, but this little taster was enough to remind me how much fun skiing is. It was also a great opportunity to experience a different resort, sample Mark Warner hospitality and remind myself what I’ve been missing out on! I won’t be leaving it as long next time…

Thai beaches

06 March 2014

A relaxing break in the sun before the hustle and bustle of Christmas was just what the doctor ordered. Shame no-one got the message about the sun! A late southern monsoon hit Thailand for almost the duration of my trip but I'm happy to report spirits weren't dampened too much - massages, great food and a few sundowners definitely helped! I had visited Bangkok, Chiang Mai and the Eastern islands on a previous holiday, so this trip was geared towards the west coast beaches and a well-earned rest, however I allowed for a couple of nights in Bangkok to break my outbound journey. As I had seen a good few temples and wats on my last visit, I booked in for a half day cycle tour around the canals for a different perspective. Cycling along busy roads isn't for the faint hearted but with two guides accompanying our small group (and stopping traffic every once in a while) I felt I was in safe hands. For the most part we avoided traffic anyway, cycling along canal paths and through the winding lanes of floating villages. Bangkok is a fast paced and frenetic city so this little trip was a great escape from the norm, and a lovely way to adventure into the parts of the city you wouldn't usually see. A great way to start my trip! From Bangkok I headed to Krabi from where most head straight to the beach, but I opted to use Krabi Town as my base for a few days instead. It's a nice little place with a couple of food markets, a weekend night market and some great value restaurants. It's pretty low key and felt very much a working town rather than tourist spot, compared to nearby Ao Nang. It's easy to get around and a quick boat, taxi or songthaew ride gets you to the nearby beaches at Railay and Ao Nang. The boat journey to Railay was lovely, passing beautiful limestone outcrops along the way. The two beaches here were busy with day-trippers but that didn't take away from the beauty and I'd highly recommend a visit. It's possible to stay on the island too if a relaxing break is the key objective. A day trip to James Bond Island is an essential for most Krabi visitors. Without doubt it's mass tourism at its finest and you are herded with the masses, but there's a reason why everyone visits - the scenery is stunning. A drive through the countryside takes you to the longboat dock, from where your boat trip passes through calm waters and rocky outcrops - with most on board debating if every small outcrop is THE James Bond Island. Of course when you reach the real island you know all about it - even if you miss the very big sign you won't miss the very many tourists testing their best James Bond/Bong girl pose (and if you can't beat them...). From Krabi it's just a couple of hours by car and ferry to Koh Lanta which offers long stretches of golden sand beaches and a slower pace of life than Krabi. Whether you want to party or find a quiet spot to relax, Koh Lanta can cater for you. I stayed on Long Beach with places to stay, eat and drink stretching along the length of the bay alongside requisite massage huts. In spite of the rain clouds I had a lovely time in this friendly spot and batteries were fully recharged. From Koh Lanta I hopped across to Phi Phi Island which was the prettiest spot on the trip. The main beach has been taken over by the backpacker brigade and party time but it's not hard to find a quieter spot if this isn't your thing. Longboats will ferry you around or a half hour walk along a scenic coastal path brings you from town to Long Beach. A walk up to the Lookout is well worth the effort for stunning views over the island, and a wander through the sandy streets of town will find plenty of shopping opportunities for the keen haggler. A very wet ferry ride later and I'd reached my last stop - Phuket - and the very lovely Pavilions for a treat on my final night. Even the rain couldn't stop me enjoying a dip in my private pool - I was used to it by then anyway!

Five days in Antigua

17 September 2012

From Dom Rep to Antigua for a contrasting experience of the Caribbean. Where Dom Rep had more of a Spanish feel, the British influence is all around in Antigua. Antigua is also one of the Caribbean's smaller islands and it feels like everyone knows everyone here. With its economy so reliant on tourism you can be sure you'll be well looked after, albeit in Caribbean time! The island itself is beautiful, with idyllic beaches everywhere you turn (one for every day of the year, they say) and being so small it's easy to get around and explore. With such lovely hotels the temptation would be to stay put for the duration but there's plenty to do outside your resort, particularly in the evenings. Friday nights see Nelson's Dockyard transfrom into the venue for Seafood Friday with music and seafood served under the stars. Delicious food and a good night out, but the highlight for me was Shirley Heights Lookout which hosts the "biggest and best" party every Sunday. We arrived just in time to watch the sunset over English Harbour, before joining in the party with a ridiculously energetic steel band followed by live music on stage. I loved every minute but if you prefer to avoid the crowds there's a more laid back version on a Thursday evening. After our Sunday night exertions we were given time to relax on Monday with a full day Catamaran trip - the Island Circumnavigation tour. A great way to see the island from a different perspective and see for yourself just how many beaches there really are!

Four days in Dominican Republic

02 July 2012

Just a quick working visit but we certainly packed a lot in! We visited plenty of hotels, mainly larger resorts with lots of activities available, lovely palm fringed beaches and all inclusive deals to tempt you to stay put for the duration of your stay. The food wasn't great but for location and value for money, you can't go far wrong. It's worth forcing yourself off that sun lounger to leave the resort once or twice though as Dom Rep certainly has plenty more to offer. Set on the most geographically diverse Caribbean island, Dom Rep boasts virgin alpine wilderness, tropical rainforests, mangrove swamps, cultivated savannas, wide expanses of desert and everything in between. We sampled some of this on an Outback Jungle Safari tour which headed inland to visit a local home and cocoa plantation, took a quick stop at a local school and ended with lovely Macao Beach for a chance to cool off in the waves. Our guide was excellent and very informative and the tour was a great chance to hear about the country, its history and people. We also fitted in a half day catamaran trip to Saona Island. It was lovely to be out on the water, and lazing on the deck with a rum in hand was a working day I could probably get used to! Back at Punta Cana we found time for a quick taster buggy ride through Punta Cana Ecological Foundation; a private, protected area of lowland subtropical forest covering 1,500 acres dedicated to conservation, scientific research and recreation. Sadly we didn't have time to see all that the reserve offers, but the buggies were lots of fun and a short walk to one of the freshwater lagoons was a great opportunity for cooling the toes! Next stop Antigua...

Marrakech and the High Atlas

09 August 2014

After a night in Marrakech I joined an Exodus small group tour (Atlas Panorama) and headed for the hills! This part of romantic Morocco is the ideal place to get away from it all. Hidden deep in the High Atlas Mountains are the crumbling remains of the great fortress-palace of Telouet, where we stopped for the most delicious tagine lunch. No time for a siesta, we continued our drive through the picturesque Tijhza Valley, across the impressive Tizi-n-Tichka pass (2260m), before arriving at the lush and remote village of Tijhza. Staying in a simple but pleasant gite, we took in the spectacular surrounds each day with walks straight from the front door. The relaxed pace allowed us time to enjoy the scenery of the mountains and learn a little about the way of life for the Berber people. Our guide, Yasin, was simply lovely and nothing was too much trouble. His knowledge of the area and the local people was second to none and he led us to the most picturesque spots, which I'm certain we couldn't have found without him. Our treks took us off the beaten track, where the only people we passed were goat and sheep herders. From here we headed back to Marrakech and reality! A visit to the tranquil Majorelle Gardens helped lessen the blow before I immersed myself fully into the sights and sounds of the markets, the bartering and the buying! Great fun and great bargains to be found.

Lovely St Lucia

24 January 2012

A lovely week of rest and relaxation. I arrived in style, taking a helicopter transfer to the North of the island before a short road transfer to the BodyHoliday Le Sport, home for the next five days. If budget allows I would highly recommend cutting your journey time with a helicopter transfer. The views are spectacular, the ride's exhilarating and it's the perfect pick me up after an exhausting flight. The BodyHoliday is a wonderful experience. Based at the North of the Island on a virtually private beach, it combines an all-inclusive resort experience with a Wellness Centre providing a range of spa treatments, all included in the package. I was truly spoilt! My days were mainly spent lazing on the beach and being pampered in the spa, but it wasn't all relaxation. A range of activities is also available to keep the more energetic entertained, of which I sampled the walking and bike riding (which on a mountainous island like St Lucia is definitely not all relaxation!) and yoga. The restaurants and bars were great - my favourite being the piano and champagne bar - and I was pleasantly surprised by the quality of the food, particularly at TAO restaurant (voted by Condé Nast as one of the top 60 tables in the world). Top tip: pre-book your daily treatments and visits to TAO restaurant as these are popular! My final two days were to be spent further South at the Jalousie Plantation. I hired a taxi for an afternoon to see a little of the island between resorts and we followed the coast South. The views were simply stunning. Cove after cove of picturesque coastal towns and beaches, backing onto miles of unspoiled rainforest and eventually the majestic Piton Mountains. The Jalousie Plantation sits between these mountains in the majestic Valley of the Pitons: 192 acres of magnificent rainforest, stretching down to the white sands of Sugar Beach. It's setting is absolutely stunning and I happily spent my days watching the comings and goings from the beach, gazing out to sea and snorkelling amongst the sealife at the foot of the mountains. Perfect!

Kota Kinabalu - Shangri La Rasa Ria

24 January 2012

After trekking through the jungle of Sarawak for a fortnight, a little R&R was needed! A stay at the Shangri La Rasa Ria was just what the doctor ordered. The Shangri-La Rasa Ria is an exclusive resort set on Pantai Dalit beach, surrounded by 400 acres of lush tropical vegetation and its location ensures you retain a feeling of where you are, albeit with the advantages of the numerous facilities the resort has to offer. The absolute highlight for me was the Orang Utan Conservation Programme that the resort houses, which allows guests the chance to see the orangutans up close at feeding time. The programme houses the orangutans at stage 2 which means they are all very young and playful - I could have watched them all day!

Discovering Sarawak

24 January 2012

I love Borneo! Split into two areas: Sabah and Sarawak, with Brunei in between, Borneo is a part of Malaysia that focuses on wildlife and nature in its many national parks, offering beautiful beaches and an opportunity to relax. The people are lovely, the scenery is beautiful and nature is all around you. After a wonderful trip to Sabah in 2003, I couldn't resist the temptation to go back and visit what I'd missed in Sarawak. I wasn't sure the trip could match the great times I had on my previous visit but it was every bit as good. I joined a G Adventures tour which took us from Kota Kinabalu to Kuching, visiting rainforest canopies, jungle wildlife, caves and mountain trails along the way. Highlights included an overnight stay in a longhouse with a chance to meet the community there (where all the children seemed to be named after footballers - we met a 2 year old Wayne Rooney!), floating along the Melinau River, trekking the Headhunters Trail (no heads en route, thankfully), and witnessing the swirling bat exodus from Deer Cave in Mulu National Park. From Mulu we flew on to Kuching which is a great base for a few days, with its relaxed setting on the banks of the Sungai River, souvenir shops aplenty, a lively eating and drinking scene and four national parks within day trip distance. As a group we visited Bako National Park where we were lucky enough to spot proboscis monkeys chilling in the trees along with a group of orangutans swinging through the tree tops. Having only seen orangutan in a sanctuary on my previous trip, it was a really special moment seeing them in their natural habitat. A couple of extra days in Kuching after the tour gave me a chance to pick up some bargains at the many handicraft shops, and a little more trekking at Gunung Gading National Park along with a refreshing dip under the many waterfalls along the way.

My customer stories

Sent by Paula Dear

Sarah was wonderful as usual and particularly patient when I mixed up the dates of our holiday. I continue to widely recommend her.

Sent by Helen Hayes

In 2018 Sarah Martin organised our wedding in Finland for us and 20 guests and to say it was magical is no understatement. The igloo venue, the wedding reception, accommodation and all the activities pre planned for everyone went like clockwork and surpassed everyone's expectations! So now we have planned a 16 day Deep South road trip, and yet again Sarah has delivered with the various accommodations and excursions to our specification together with lots of advice and suggestions while we are there. I can't wait to go now. Thank you!

Sent by Emma Blessley

Sarah is absolutely brilliant at what she does and has always worked hard to help and make our holidays special.

Sent by Emma Lawrence

Sarah booked an amazing trip to Iceland for us. She planned the trip extremely well and was always very good at communicating with us. I would highly recommend and would book with her again.

Sent by Patrick Goddard

Sarah has been outstanding at helping and booking our trip away. Priceless knowledge and advice every step of the way has really saved us a lot of time and energy.

Sent by Helen Hayes

Having used Sarah for our wedding in Finland in 2018 and making it a magical experience she didn't disappoint in arranging our Deep South Road Trip Planned for this year. Exceptional service and will definitely be utilising her expertise again in the future.

Sent by Matt Sammon

Sarah is fantastic. She is so helpful and friendly, and always delivers, making the whole process smooth and enjoyable.

Sent by E C

I was put in touch with Sarah by a neighbour after a very stressful experience with a self-booked holiday. I’ve always booked my own hols, but having Sarah advise and book our latest trip has been fab! Everything has been so easy. I felt so much less stressed and am very much looking forward to this and future trips with Sarah’s expert help.

Sent by Nigel Williams

Nothing is ever too much trouble. Everything is done very professionally and timely.

Sent by Patrick Wilkins

As in the past, Sarah could not have been more helpful and understanding, Listened, understood and delivered. What more could I ask.

Sent by Michael Henderson

Sarah Martin from Travel Counsellors has helped us with planning a number of holidays and we have always found her approachable and good to work with. Whenever we have had queries or requests she has looked into the matter thoroughly and responded in a timely fashion, sometimes at very short notice. She is very knowledgeable and we feel able to travel with confidence knowing that if any issues arise Sarah will be on hand to help sort them out.

Sent by Julie Smith

Sarah was extremely knowledgeable and has planned a fantastic trip for our family to enjoy. Sarah took into account all of our needs and kept to our budget. Can’t wait for our adventure.

Sent by Kate Groenewald

Sarah is amazing. She has booked a few holidays for us , including our honey moon, and every time she has been so supportive and accommodating, offering us the very best holiday that stays within our budget. In our recent booking to Italy for my 60th next year she has been as wonderful as ever! Paying attention to every detail to ensure we have an amazing trip. Friends have also booked through Sarah and have found her just a brilliant. I would definitely recommend using Sarah's services!

Sent by Craig Mackenzie

Great service from start to finish and always available to answer those last minute questions. Super quick response on both email and telephone. If you want a hassle free trip with no stress use Sarah Martin!!!!!

Sent by Claire Mackenzie

Very approachable, listens to your needs and works hard to find the right holiday for you.

Sent by Jane Cunliffe

Very happy with Travel Counsellors who helped me to arrange everything to book family holiday. Highly recommend Travel Counsellors to family and friends. Thank you Sarah for all your help.

Sent by Craig Mackenzie

Great service as usual. Nothing is too much trouble and we were always kept updated on the progress of our holiday. Thank you again.

Sent by Paula Dear

Sarah was, as always, wonderful. She has taken all the stress out of finding another memorable break away. I can't recommend her highly enough.

Sent by Martin Wade

A friendly, professional and trusted service every time.

Sent by Cath Sharples

Sarah always provides expert advice and makes sure I get exactly the sort of holiday I’m looking for.

Sent by Sara Hill

Sarah stayed on top of the booking, checking back with me. When I was unable to travel she went above and beyond to find a solution.

Sent by Amanda Edwards

Sarah Martin is extremely knowledgeable, friendly and full of great suggestions to really make travel and holidays enjoyable. She assisted us superbly.

Sent by Lucy Devine

Sarah Martin saved me hours and hours and hours of internet searches I was despairing of organising a holiday in SE Asia, just getting overwhelmed with the choice available online. Sarah suggested a fabulous ten days, with flights and hotels and excursions, and was really patient with all our twiddly changes. It was such a relief, and saved me hours and hours of fruitless internet searching. Thank you!

Sent by Mary Bousie

Sarah Martin came highly recommended to organise my trip to Australia and New Zealand. She made the whole experience stress free. She arranged my flights, giving various options to choose from and gave great suggestions on hotels and trips. She showed great local knowledge of the places I will be visiting. I love the TC app, so useful to have flight details, itineraries and documents all in one place. Excellent customer service and will definitely use her services again for my next trip.

Sent by Catrin Peart

Sarah Martin, at Travel Counsellors, looked after every aspect of our holiday arrangements like a pro. Travelling to Shetland, with my mum who has Parkinson's and who requires a little assistance, was made very easy thanks to Sarah's meticulous planning, which made for an accessible, stress-free trip of a life time. Mum and I will cherish the memories of this trip forever. Thanks Sarah x

Sent by Denise Coates

Sarah listened to our wants and responded with the perfect hotel suggestions. We are planning a USA road trip so needed a number of different hotels to suit our needs along the way. When we wanted to makes changes she was quick to react and suggest alternatives. A really personal service that has made arranging our trip enjoyable. Thanks Sarah.

Sent by Louise Young

We have been really happy with our dealings with Sarah - she has made everything very easy and has given us very competitive options.

Sent by Andrew Barlow

A fantastic company who offer a personalised service and support. I will 100% use them again for any overseas trip I have.

Sent by Lisa Hampson

Sarah was very helpful and had extensive knowledge of the place we wanted to visit. So we used her expertise to book our holiday of a lifetime, She also added on day trips which was something i hadn't even considered. Her price was also very competitive which also helped.

Sent by Caroline O'Flaherty

Sarah was amazing. She put together great bespoke accommodation combinations for a two city break to Montreal and New York, where we needed a serviced apartment for one leg and hotel for the other. Sarah was there for us when Air Canada let us down and cancelled an internal flight due to an ice storm. Within an hour - and what was very late in the evening in the UK for her - Sarah had us booked on the last seats out on another flight with Delta Airlines and ensured we got to New York on the day we wanted to. She again stepped in when Air Canada cancelled our return flight home and caused us seat issues. Sarah provided an amazing emergency out of hours service when we really needed it! Her recommendation for the New York City pass was invaluable and our central accommodation was perfect for the family!! I would pack her in our case to go on holiday!!

Sent by Nicola Hall

Sarah has been brilliant all the way through the process of booking and organising our holiday, she's knowledgeable, attentive to our needs and really efficient, I would recommend her 100%!

Sent by Claire Mackenzie

Sarah is a Holiday lifesaver! Super lovely, efficient and professional with great knowledge and advice. Highly recommended.

Sent by Helen James

Sarah does an excellent job. She has been very patient with us both, sorting out queries before we made our booking. I’m confident that we will get excellent support leading up to and during our trip.

Sent by Morlais Davies

Sarah is great with ideas. Very organised. Caring and considerate. Haven't had a bad holiday yet, with Sarah organising it.

Sent by Paul Fenton

Just come home after a wonderful holiday in Australia. We have used Sarah Martin Travel Counsellor every time we have travelled there and as usual she hasn’t let us down. Sarah managed to get flights with United Airlines which were £600 cheaper than the main alternative airlines. It was a bit of hassle going through the stringent airport restrictions in San Francisco but overall well worth it. Sarah recommended the 5 star Sydney Airport Pullman Hotel which was quirky with fabulous facilities and a great location to recover for the night after a long flight. We then visited family in Forster NSW where we stayed for a large part of our holiday. It’s a wonderful location and if you like dolphins, pelicans, lakes and beaches it’s the best kept secret in Australia. We asked Sarah for a 4 day luxury hotel to finish off our holiday near Circular Quay Sydney and boy did she come up with the goods by recommending the Shangri-La Hotel Rocks, Sydney with the added bonus of the Horizon Club which includes breakfast, afternoon tea and canapés between 6pm& 8pm including free drinks of wine or a couple of glasses of bubbly and a guaranteed view of Sydney Opera House & the Sydney Harbour from their exclusive 30th floor restaurant with an awesome view of the Opera House. Our room 3108 was one floor higher with what I can only describe as breathtaking views.

Sent by Elaine Jones

Sarah always goes the extra mile . We have been booking our holidays with her for a long time now and will continue to do so as long as we can . In fact we are booking into 2024 now . If Sarah says she will get back to you, she does, a rarity in this day and age. Long may we be able to travel with Sarah's help and experience.

Sent by Rachael Lawson

I wanted to thank you for arranging our holiday and wedding. Your research & hotel recommendation was spot on, we have never stayed in a hotel like it. The photos online were exactly what we got, sometimes this isn’t always the case. The resort was fantastic, such a beautiful setting for our wedding. We couldn’t fault the food, the choice of restaurants was great and the food was amazing, the staff couldn’t do enough for you, they were so attentive. I would definitely recommend this hotel to anyone and we would love to go back ourselves.

Sent by Andrew Lloyd

The thing with Sarah is that I trust her entirely. She's patient, she knows her way around the detail and she always has time for a query. I would not hesitate to recommend her.

Sent by Elen Elias-Williams

Sarah hit the ground running with a late booking and created a perfect experience with very little time to spare. Very grateful.

Sent by Sarah Roberts

Fantastic service from Sarah Martin We've been working with super Travel Counsellor Sarah Martin over the past few months to plan & book a dream family holiday in New Zealand. Sarah's taken away all of the hassle and come up with a package to suit our budget and varying needs with children and grandparents in our party. Great communication and knowledge throughout. Would highly recommend.

Sent by Llio and Dai Phillips

We always receive a first class servive from Sarah and have already recommended her to many of our friends and family.

Sent by Mike Brace

Sarah is excellent. I have already recommended her to friends and will continue to do so.

Sent by Tony Barrett

We have worked with Sarah for a number of years with regards to organising family holidays, and a few group holidays. Sarah is always very professional and organised, and it's good to know if we have any questions or if something goes wrong she is at the end of the telephone.

Sent by Vivienne Stark

Sarah is always our ‘go to’ person when we want to book a holiday. She always listens to what we want and then gives us the best possible choices to make sure we have a great holiday.

Sent by Paul Williams

Sarah takes away all the complications of booking a long haul flight with various other flights involved and hotels, car hire etc. It would be very time consuming and stressful if we did this ourselves so we are very grateful that she organises everything in a very efficient and friendly way. Sarah provides an excellent service.

Sent by Jane Harden

Always a prompt and professional service. Would highly recommend.

Sent by Rachael Lawson

Sarah looked at so many options for us. Even when we thought we had made a decision, she still did more research to ensure everything had been covered and we all got the holiday we wanted, within our budget.

Sent by Martin Wade

Sarah recently (Jun 22) curated a bespoke travel package for us to attend a Wedding in South Africa. With well thought out logistics, interesting places to visit en route and a good selection of tried and tested hotels to rest in we look forward to another memorable and enjoyable holiday arranged by Sarah.

Sent by Gillian Roberts

We have used Sarah at travel counsellors for a huge variety of holidays and trips and have always been impressed. We get excellent value and Sarah has always adapted to our fluctuating budget and ever changing demands/requests. I think we’d be a little bit lost without her now. Ps I love planning holidays but it’s time consuming. This was you get to do the fun bit, tell Sarah your wish list and watch as she pulls it all together with advice and top tips.

Sent by Andrew Barlow

Sarah supplied a fantastic and bespoke travel package that has fitted within my budget, but more importantly her passion and knowledge of where I wanted to go is outstanding. I thoroughly recommend her company and will always be booking any holiday with her in the future.

Sent by Dean Stewart

Sarah has been exemplary throughout our booking process both with recommendations and ensuring that every last detail is covered. We would have no hesitation in recommending Sarah and have done so on several occasions.

Sent by Michael Henderson

Sarah is very responsive and if you have any queries or issues she works to resolve them as soon as possible. i have no hesitation in recommending her for any travel needs.

Sent by Lowri Phillips

Sarah makes booking a holiday a really pleasant experience. She takes all the stress and hassle out of it and provides really helpful guidance and tips on things to do while you’re away. I always recommend Sarah to my friends.

Sent by Paula Dear

Sarah was as amazing as ever, she is so good at listening and responding to our requests. I will continue to be recommending her to all.

Sent by Liz Baker

Sarah provides a great booking experience. First class service & nothing was too much trouble. Attention to detail every step of the way.

Sent by Matt Blakely

This is our fourth time using Travel Counsellors and, again, Sarah has provided an excellent, personalised service. She organised a great holiday for us, with just the sort of hotel we were looking for, and with all the extras considered.

Sent by Rhian Brace

As usual, Sarah is so helpful, pre-empting all our concerns at this moment and answering all of our queries.

Sent by Fran Griffiths

On the advice of a friend we started consulting Sarah a few years ago. She has organised several ‘special’ holidays for us and her attention to detail is meticulous. I wouldn’t dream of trying to plan our own holiday now, we have our own friendly expert.

Sent by Maxine McKinnell

Sarah took all the pressure out of booking a holiday. Excellent, prompt replies to all queries and nothing was too much effort. Every change made (on my part ) was greeted with positivity and dealt with efficiently - thank you.

Sent by Clare Ratnavira

Sarah was great to deal with & so helpful, will definitely use her for future trips.

Sent by Liz Baker

I just wanted to say thank you for organising the most wonderful holiday. We had the experience of a lifetime!! With the weather issues, it was certainly an adventure! Despite some changes to arrangements, we still managed to do & see everything on the itinerary. Also, please thank [your local ground agent], who went out of her way to organise rearrangements and make sure we had arrived everywhere safely. She was a star! We will certainly be using your company to book our future holidays. Thank you again. We will be in touch soon to plan our next adventure...

Sent by Jane Jenkins

Excellent service to the point that you begin to feel you are the only client Sarah has. We feel totally safe in her hands and that she will keep us informed and up to date with any changes every step of the way.

Sent by Rhian Brace

Sarah has been our consultant on a number of holidays pre Covid-19. She has always been a huge help and we know from past experiences the hidden benefits of this service. Booking a future holiday, whilst still in a pandemic, was always going to be more complicated process than pre-Covid days, but Sarah has made the decision-making easier than anticipated and we look forward to going away soon.

Sent by Llio Phillips

Just had a lovely break in the sun with the assistance of Sarah Martin our travel consultant who was, as usual very helpful and informative throughout the process, in particular with regard to the Covid 19 regulations. We always appreciate her guidance when arranging a holiday due to her extensive knowledge and look forward to the next trip in 2022!

Sent by Claire Mackenzie

Sarah was amazing, very knowledgeable and quick with her response. Very professional and friendly and such a pleasure having her organise our special holiday I would and have highly recommended her to friends and family.

Sent by Steve Clifton

Sarah has helped with a number of trips now and been so helpful both with successful trips and Covid affected trips. Sarah is always our first call for any holiday requirements.

Sent by Valerie Leung

Helpful and knowledgeable service from Sarah who always goes the extra mile for her us. Thank you.

Sent by Rachel Thomas

Sarah is a great help, both with ideas and the actual booking process. Full of great ideas.

Sent by Llio Phillips

As ever Sarah has been most helpful especially guiding us through the Covid 19 procedures and I have already recommended Sarah to my friends.

Sent by Elaine Jones

Unfortunately over the past two years with the Pandemic we have had to cancel a few things booked through Travel Counsellors, Sarah has handled this for us swiftly and without fuss. We are hoping that in 2022 we can return to looking forward to travel again and will turn to Sarah for her expertise and friendly ,nothing is too much trouble attitude. We look forward to picking up our Bucket list again and there is no one else we would trust our long haul bookings with other than Sarah.

Sent by Owain Joynson

Sarah always gives us excellent advice and makes our travelling a wonderful experience.

Sent by Lyn John

Although we have been unable to travel for such a long time, Sarah has helped me book my trip to South Africa.. Everything was set out for me re the current rules and tests. All has gone so smoothly. Thank you to Sarah Martin. She’s a star!!

Sent by Nigel Osborne

We have already recommended Sarah to family and friends. We consider Sarah to be excellent in every way.

Sent by Catherine Cowper

Sarah is a real professional and always very helpful and accommodating.

Sent by Caroline Maddocks

Sarah always asks the right questions to make me think about what I'd like from a trip. She provides great advice and multiple options for consideration. I have already recommended her to several friends and will continue to do so.

Sent by Richard Alden

Sarah was there in our hour of need to find us a wonderful holiday this year - she will listen, she will learn and then magically out will pop the perfect holiday! I can’t recommend Sarah highly enough.

Sent by Sue Harding

We are just back from a family trip to New York, an amazing trip made possible by Sarah's superb organisation skills, suggestions and resources. Always available to help with queries we had an managed to keep it all top secret too! I don't think we'd have embarked on this trip if Sarah hadn't made it all so easy. I wouldn't hesitate to recommend or book with her again. Sarah - ya stuck with us now!

Sent by Carolyn Day

Efficient, friendly service.

Sent by Claire Emery

Sarah was amazing from start to finish. She helped with every question I had and at times when I was totally changing everything we originally discussed. Nothing was ever an effort and she was never pushy in making us book. Definitely use her again. Thank you.

Sent by Christine Ambrose

Sarah listens carefully to your needs/requirements and gets it spot on.She will suggest a few extras you wouldn't have thought of. Excellent customer service and planning.

Sent by Catherine Cowper

Although out of the office when she received my initial request, I found Sarah re-acted in an extremely professional and efficient manner - immediately recommending I contact a fellow colleague and informing me when she would return and be available to help. When I finally spoke with her, I found her extremely friendly and helpful.

Sent by Ceri Davies

Sarah was extremely helpful and patient. Nothing was too much trouble. I have recommended her services to friends, family and colleagues.

Sent by Vivienne Stark

Sarah has booked a number of holidays for us and each one has been tailored to meet our needs. Nothing is too much trouble for her and her efforts have helped us have amazing trips, making memories to last a lifetime. We have recommended her to friends who have been equally impressed by her service.

Sent by Catherine Sharples

Extremely knowledgeable and accommodating. Have recommended her service to friends and family.

Sent by Toni Read

Sarah you are fantastic thank you for all your help and knowledge helping me to book our special trip to Lapland this year xx

Sent by Auriel Gibson

Excellent service - and very thorough in finding me the best deal.

Sent by Philippa Lloyd

Sarah was really helpful, responsive, thoughtful about the details and patient while we dithered! Would definitely recommend.

Sent by Trevor Hyland

Sarah Martin of Travel Councillors gave excellent service in organising our hotel and flights to Majorca and I would have no hesitation in using her for any future overseas holidays and in recommending her to any of my friends.

Sent by Elaine Jones

We trust Sarah to come up with all we ask of her, she is friendly and professional at the same time she always goes that extra mile, no pun intended ! Hopefully Sarah will be sending us on our way around the World for a few more years yet, We hold Sarah in high regard in our household.

Sent by Angharad Bowden

Sarah has been very helpful and knowledgeable, she provided so much information about Lapland from personal experience which is fantastic. Thank you Sarah!

Sent by Dean Stewart

Sarah is always efficient, proactive, creative and sensitive to meet our absolute needs. I would have no hesitation in recommending her services to any potential clients.

Sent by D B

Sarah met our requirements perfectly and gave us prompt and detailed information regarding all aspects of our booking. We are now looking forward to our trip.

Sent by Frances Griffiths

Sarah has applied her expertise to arrange several excellent holidays for myself and my husband, and her attention to detail is meticulous. I am disabled and Sarah has always managed to arrange assistance at the airports, transportation of my wheelchair and suitable rooms at hotels. If I were to try to organise our own holidays, as I used to in the past, I know it would take me many hours and much frustration. Sarah is intuitive and friendly; I have complete confidence in her and hope to be in touch for many years to come.

Sent by Ruth Faiers

Sarah provided all the information we needed and she acted speedily and efficiently in booking our flights and hotels. Her thoughtful and friendly manner made the experience very pleasant and stress-free.

Sent by Llio Phillips

Once again for the third year running the service we have had and continue to have from Sarah has been outstanding and we would be happy to recommend her to our friends and family.

Sent by Caroline Maddocks

Sarah was friendly, efficient and helpful when booking my Canada trip. I would definitely recommend her to friends.

Sent by Matthew Blakely

Great service and great to have someone I trust keeping an eye on my bookings for me.

Sent by Martin Wade

Always felt like a very personal service backed up with all the experience required to deliver a sound product.

Sent by Stephen Mulvihill

I was lucky enough to be put in contact with Sarah by some friends who had nothing but high praise for her and it is now easy to see why. Not only did she help me organise my own 10-month Central & South America backpacking trip (getting the cheapest, most flexible flight options; the best insurance deal; recommended routes and much more), Sarah was instrumental in helping my parents plan their own 3 week excursion to fly out and meet me along the way. Her knowledge, advice and honesty was invaluable and I would urge anyone planning a similarly daunting adventure into the unknown to look no further. It was an experience of a lifetime, which was made a whole lot easier knowing the more difficult (and less exciting) aspects were very much in safe hands!

Sent by Lyn John

Sarah has always been amazing! One phone call, with me outlining my destination, approximate dates, vague plans, my needs and wants, and Sarah comes back to me with choices of airlines, routes, hotels and things to do on stopovers. She points out the pros and cons of each alternative, I decide, pay, DONE. !! Brill! I just need to pack. So it is no hardship that both my children and all my grandchildren live abroad. Lucky me that I found Sarah.

Sent by Morlais Davies

Sarah Martin is very helpful and professional. Absolute pleasure to deal with.

Sent by Neil McMahon

A very pleasant, professional and efficient service.

Sent by Elyna Thomas

Sarah was amazing, her broad knowledge of the US and her lovely manner has meant we have booked an 8 week trip of a lifetime without any stress at all! Attention to detail and just thinking of things we hadn't thought of also helped massively. Thanks Sarah x

Sent by Andrew Lloyd

Sarah is just on the ball all the time and always willing to help answer any queries you have. I had heard this from other people and this was my experience too. She also finessed better deals than would have been possible if I had booked things myself.

Sent by Elaine Jones

Sarah is a professional with bundles of patience, always comes up with answers very quickly. We have introduced friends and family to Sarah and will continue to do so if and when the opportunity arises.

Sent by Jon Wilkins

Amazing time at the Crazy Reindeer in Levi. The whole trip was a unique experience from beginning to end. Both the adults and the children in our party had a fantastic time - all the excursions were great. I would also recommend the day skiing on the final day - Levi is a great ski resort. Sarah our travel agent was superb - to the extent that she attended in person at our home a few days before we left to make sure that our departure information arrived safely. I would definitely recommend Levi Lapland trip booked via Sarah.

Sent by Alison Williams

I heard about Travel Counsellors from a family member having never heard of them before. The service provided by Sarah has been great. She is very professional and friendly and she took all the worries away from booking our big trip to Australia.

Sent by Paul Williams

Sarah has organised several trips for us in the last few years and has saved us the time consuming headache of separately booking flights, accommodation & transfers. The documentation is always clear and comprehensive and nothing is too much trouble. Sarah provides a great service that I would thoroughly recommend to anyone.

Sent by Melissa Doran

Sarah organised our honeymoon to Sri Lanka and the Maldives in August 2017 and it was absolutely perfect! She was able to tailor our itinerary exactly to our needs whilst staying within our budget. We did a tour around various parts of Sri Lanka, meaning it was necessary to stay at five different hotels throughout our trip and every one was exceptional, as was our island resort in the Maldives. Highlights of our visit included a train ride through the beautiful Sri Lankan countryside and witnessing the annual elephant migration in Kaudulla National Park. Sarah was friendly and professional throughout, arranging lots of little surprises along the way. Nothing was too much trouble and it was comforting to know that she was just a phone call away. She made our honeymoon really special and I could not recommend her highly enough. Thanks again, Sarah!

Sent by Vivienne Stark

Sarah has booked a number of trips for us and we have always been delighted with the time and care she takes to find out what we want during each trip. We enjoy having a chat with her and then waiting with excitment for her to send us various options for our trips. We had an amazing experience in Canada, traveling from Vancouver through the Rocky Mountains and then back to Vancouver Island. During our trip we celebrated a special birthday and anniversary and Sarah made sure these were marked with special touches which we really appreciated. We have also been to Mexico, Venice and Sorrento and again we're very impressed with the lovely hotels, and ease of transfers arranged by Sarah. We are really looking forward to our next venture which is to New Zealand, yet again Sarah has tailored the trip to ensure we will experience everything we want to during another special holiday.

Sent by Christine Ambrose

Sarah's customer service is second to none. Her attention to detail, ideas, knowledge, communication, and what you book is what you get! Nothing is too much trouble, an asset to your company.

Sent by Vivienne Stark

Sarah always provides excellent, knowledgeable, friendly service. I have no hesitation recommending her to family and friends who have also been very pleased when dealing with her.

Sent by Helen Wallace

Fantastic service and looking forward the next year planning the wedding now the holiday is booked :-)

Sent by Rash Patel

Very proactive and helpful. Very friendly disposition and willing to go the extra mile.

Sent by Jane Harden

Sarah offers an excellent personalised service that takes all the effort out of arranging your holiday and travel arrangements.

Sent by Fran Griffiths

Sarah has been amazingly helpful. Within two hours of our initial conversation she contacted me with suggestions of holidays which would be perfect for us while accommodating my physical limitations. She is delightful to talk to and you can hear the smile on her face. I will be using her services again and recommending her to friends.

Sent by Rachel Newell

Planning our trip to Florida and Disney World is a mammoth task! I trust Sarah; she always gets us the best we can afford and our last holiday she booked was flawless. Thank you x

Sent by Louise Pearce

I would highly recommend Sarah at Travel Counsellors . She delivers a friendly, professional service and nothing is too much trouble for her.

Sent by Leah Stitson

Sarah was brilliant, so helpful and informed.

Sent by Xena Heare-Mitchelle

Sarah managed to get 13 ladies booked in for a hen weekend in Berlin, despite a few goalposts being moved and initial group info being incorrect. Very helpful and the patience of a saint!

Sent by John Redknap

Sarah has always been brilliant for us, helping out with all sorts travel arrangements and all have gone so smoothly, so far!! Long may that continue.

Sent by Leon Squire

Very professional, down to earth and helpful approach.

Sent by Paul Fenton

Fulfilled my needs re airline seating and excellent price of flights to Australia and return to U.K. Also arranged internal flights to my requirements and was always available to tweak my plans.

Sent by Paul Williams

Sarah was very helpful both before and during our holiday and nothing was too much trouble, so I would highly recommend Sarah to anyone looking to arrange a holiday.

Sent by Michael Sim

Always helpful and many friends have commented on her excellent service.

Sent by Rachel Perkins

Yet another brilliant trip thanks to Sarah. Such a knowledgeable and lovely person that adds a personal touch to any holiday or mini break organised through her. No question is silly and she responds instantly. Thank you for making this 30th birthday celebration such a special success!

Sent by Paul Dicks

Sarah was amazing. Very helpful and patient while we decided exactly how to plan our trip. I have no hesitation in recommending her.

Sent by Howard Austin

Very accommodating when planning our bespoke holiday.

Sent by Lyn John

Sarah is by now a friend. She knows my family situation with my two children living abroad. She will be proactive in reserving seats and cooperating with changes I make, and always finding good price deals. I cannot praise her highly enough.

Sent by Andrea Hudson

I have never travelled before I was very scared as it was a long trip, we came out to NZ for a bereavement. Sarah has been absolutely fantastic, answering emails, giving us advice. I have full confidence with travelling now and wouldn't use anyone else, I will be recommending Sarah to everyone.

Sent by Gethin Abraham-Williams

Sarah assessed our requirements accurately and succinctly, providing us with a choice of options almost by return. Then she made the bookings to our complete satisfaction, after confirming details with the apartment's agents and the flight company. An excellent, professional service that we would have no hesitation in recommending to others and to using again ourselves.

Sent by Humphrey Carr

Sarah has arranged our long haul travel ever since she became a Travel Counsellor. She is always very helpful (and patient!), and with her considerable experience, she has plenty of worthwhile advice.

Sent by Karen Rollings

Sarah is really helpful and honest and gives great advice.

Sent by Nick Chandler

As usual your service and ability to understand and respond to our dreams is second to none. Thanks once again.

Sent by Richard Godfrey

Sarah has been a delight to communicate with and has worked tirelessly to find us the very best option on a pretty tough find. Helpful, honest and friendly. A great experience which I would highly recommend to all.

Sent by Elaine Jones

We could not do without Sarah, she makes the travelling experience painless. So much knowledge and quick to respond with answers to questions, which I appreciate. She feels like an old friend.

Sent by John Scarborough

Sarah has now organised my vacation travel arrangements for several years and every booking has been excellent and up to expectations. Would thoroughly recommend Sarah for her attention to detail and expertise in the travel industry.

Sent by Paula Dear

I have already recommended Sarah, she was friendly and so efficient.

Sent by Val Leung

Sarah has listened to our requirements and made really helpful suggestions - we have been very pleased with the service provided and will definitely recommend her to others.

Sent by Lyn John

I have had impeccable service from Sarah. She responds to my every need. I would not travel were it not for her help.

Sent by Aaron Hughes

Always a pleasure to deal with Sarah. Great engagement, offers good options and solutions and most of all is extremely patient.

Sent by L M

I found Sarah most helpful, she understood my requirements exactly and reacted to these promptly and with great efficiency. Would have no hesitation in recommending her services.

Sent by Rachel Thomas

Really helpful, friendly prompt service. Nothing is ever too much trouble.

Sent by Sarah Cooper

I wanted to take the opportunity to say a great big massive thank you for everything that you did to ensure that I had an amazing time in Oz. It wasn’t just the flights and the accommodation bookings that made the trip for me, but also your time, advice and, in particular, your patience as I was trying to corral the Men’s 40s team too. I absolutely loved Australia and can’t believe it’s taken me until now to finally visit. It may have been my first visit but it certainly won’t be my last. If I have my way, I’ll be there again in the next 18 months or so. If that’s the case, I’ll be in touch to ask for your assistance again. In all seriousness, thank you for your patience, kindness, innovation and professionalism, Sarah. You did a fantastic job and I will continue to spread the word about how good you are at this for a long time to come.

Sent by Viv Stark

Planning a holiday is always fun but even more so with Sarah's expert knowledge and help to make sure we end up with just the holiday we want.

Sent by John Scarborough

Sarah has now organised several long haul holidays for me which all have been extremely successful. All local pre-arranged tours etc. have been fulfilled as detailed. Sarah is extremely knowledgeable on all aspects of the travel industry and extremely helpful in offering guidance.

Sent by Jon Francis

I just wanted to say a big ‘THANK YOU’ for making the travel and accommodation plans all work so smoothly over the past four weeks. It was a wonderful trip and with the exception of Hong Kong (an urban monstrosity) I will be re-visiting every place as quickly as I can – even this August perhaps, as my wife and sons now want to see the same places. I even got your ‘Welcome home’ card when I got back yesterday – a nice touch. Great work!

Sent by Jayne Rowden

Sarah was very helpful, very knowledgeable and nothing was too much trouble.

Sent by John Redknap

Everything Sarah has done for us has been carried out perfectly. I have total confidence that the travel arrangements Sarah has made will be perfect.

Sent by Nicholas Rowlands

Sarah is a consummate professional, providing honest feedback on itineraries and advising whether doing activities in a different order would be more cost or time effective. Looking at different options, routes and providing knowledgeable feedback on many locations, which has been invaluable in deciding the final trip. I have recommended Sarah to many people, who like me have been 100% impressed and satisfied with the services provided, this I have no doubt will be a continuing trend.

Sent by Lyn John

Sarah Martin was again amazingly efficient in booking my holiday flight to Washington DC. She anticipated the problems with my dates and reserved bookings until I decided. She has also sorted a visa and offers to find insurance. So within 2 days I am booked and have paid! All done via e mail and telephone! Brilliant. Excellent! Well done Sarah! And THANKS!

Sent by Elaine Jones

I have recommended Sarah Martin to my family and friends who have received the same highly professional and friendly service that Sarah has given us. I would not go to any other person to arrange my holidays, it is a shame that there are not more Sarahs to go around. She is the best!

Sent by Rachel Newell

I had no idea where to start with planning my holiday to Florida. Sarah was so helpful without being too pushy. Every time I emailed a question she researched it and had an answer for me. I would definitely recommend her to other friends. We were able to book our dream holiday satisfied with what had been suggested to us. Thank you.

Sent by Lowri Phillips

Sarah is full of helpful ideas and tips and is full of knowledge on how to get the best value for money on flights etc.

Sent by Alistair Burroughs

My experience was excellent, Sarah had a good knowledge of the area we wished to visit and the options available to make the visit work for us.

Sent by Claire MacKenzie

Wow, again Sarah has made a fantastic holiday for us! It's a lovely feeling knowing that all is in hand and everything perfectly organised, we cannot fault Sarah's professionalism and her dedication in any way, she takes away the stress of holiday organising and helps make them magical!! Thank you again Sarah and we look forward to the next one!!! X x

Sent by Joanne Grimley

Very impressed with the service provided by Sarah. Felt a real personal touch from her, and she looked for the best price but listened to what we wanted from our holiday. Would definitely recommend the service.

Sent by Michael Sim

I have recommended Sarah on several occasions and all were most impressed with her service.

Sent by Elaine Jones

We have recommended Sarah Martin to our friends and family and both have used Sarah and will be using her services again. Like us, they found her to be very professional, approachable and knowledgeable. As far as we are concerned she is all of those things and more and when we think Holiday we think Sarah Martin our Travel ounsellor.

Sent by Helen Smith

Sarah has taken the 'strain' for us in making the arrangements to include the need to attend a conference and to make the most of a few days holiday in California. Thank you Sarah. Will let you know how it goes.

Sent by Rachel Perkins

So patient! No matter how many times you change your mind, Sarah finds something to suit, resulting in your perfect holiday! Great, quick service and value for money!

Sent by Kate Bradshaw

Prompt, helpful and excellent service as always! Thank you

Sent by Michael Henderson

Very helpful, quick to respond, follows up on queries, keeps you informed - everything you could wish for really!

Sent by Aaron Hughes

Sue and I wanted to drop you a line to say just how pleased we were with the honeymoon. In nearly every booking there is one element that doesn’t quite go to plan but not with this one! Every detail was planned meticulously and it went like clockwork. We loved every aspect! You guessed our requirements perfectly. Travel documents came in a wonderful travel wallet, that will be getting future use, and the whole holiday was exactly as you described and promised, there were no dramas. My only challenge for you is that this is what we will be looking for this each time we enlist your services and you can guarantee that we will definitely be contacting you again and will be recommending you to our friends going forward.

Sent by Nick Chandler

Sarah has provided an excellent and very responsive service to us related to our trip and extended stay in San Francisco and Hawaii. She sourced a really good deal for flights and has offered good general advice. I have already passed on her details to family and friends. We will use her again next year - she has already started to look for a trip to Mauritius for us. Thanks Sarah.

Sent by Geraint Jones

Working with Sarah is always great, she has great personal skills, knows the travel industry and offers fantastic advice, always providing fast turnaround on any quotes or ammendments.

Sent by Sian Brooks

Sarah gives a great service and is always there to help no matter what kind of holiday you need.

Sent by Robin Waldren

Excellent and responsive service.

Sent by Richard Maury

I have already referred Sarah to colleagues and will have no hesitation in continuing to do so. She has been very helpful and efficient for us on our holidays and also for my business trips.

Sent by Natalie Goddard

Sarah has been extremely helpful and was able to find us a very good deal very quickly. She was always incredibly friendly and was able to accommodate our requirements.

Sent by Chris Hayes

Sarah's support and assistance has been absolutely fantastic, cannot rate her highly enough.

Sent by Claire Mackenzie

We had an amazing holiday booked by Sarah and have just booked another one with her. She is super-efficient, will look for best deals and places, her customer service and communications are second to none you are always updated! I have and will continue to recommend Sarah to all I can!

Sent by Sylvia Murphy

I was very impressed with the professional and personal attention Sarah gave. I am not a seasoned traveller and appreciated the suggestions given.

Sent by Chris Webb

Fantastic service received from Sarah and nothing was ever too much trouble for her no matter how many questions we asked. Would strongly recommend her services to others.

Sent by Elaine Jones

We have already recommended Sarah to our friends and would not hesitate to do so again in the future. Sarah always without exception does a great job, her research is thorough and she always points out things we have not thought about, a sign of a true professional. I feel Sarah is a friend and can contact her at any time for info and she comes back almost always by return.

Sent by Aaron Hughes

Excellent service! Most important to us was the help we received from Sarah to shape the holiday from destination, travel times and departures. Actually finding something that we wanted rather than a one size fits all was also very important and was part of the service Sarah gave us.

Sent by Rachel Thomas

I just wanted to say again, thank you so much for all your hard work over our wonderful holiday to China and Japan. We really appreciated how much effort you put into making sure everything worked so well and that we had such a variety of places to visit and such an amazing time whilst we were away. Thank you so much, you are fantastic. I will definitely be recommending you to anyone who will listen, especially if they are planning anything out of the ordinary.

Sent by Viv Stark

The service we received from Sarah was excellent. She was friendly, helpful and enthusiastic about our trip and was able to tailor it to just what we wanted. We have already told friends and family about her and hope they will use her services in the future as we definitely will.

Sent by Sian Brooks

If you need to book a holiday just call Sarah. She won't let you down and finds what you need at your price quickly plus she gives you loads of great advice. She is your travel adviser and follows through even when you are on holiday. If anything goes wrong she is always one step ahead sorting things out.

Sent by John Scarborough

I recently returned from a fantastic holiday in Zambia, a destination I would definitely recommend. Earlier this year I decided that I would try and arrange a holiday that took in a visit to the Victoria Falls. I have used the expertise of Sarah before so I called her and discussed my tentative thoughts for a 10 day break, seeking her ideas and advice. She came up with some alternative scenarios and after several telephone conversations we agreed a schedule that included 3 night stays at two different camps in the South Luangwa national park with a final four nights at the Stanley Safari Lodge just outside Livingstone. Sarah’s final recommended choice of accommodation was absolutely superb and everything went perfectly. The two camps, Nkwali and the Lion camp were both first class and included morning and evening drives, with highly knowledgeable guides, that ensured the viewing of many animals including the evasive leopard and the local birdlife. Neither of these two camps could be faulted in the service and accommodation they provided. A further bonus was that one saw very few other safari vehicles during the drives. The final stop at The Stanley Safari Lodge was also up to the high standard now expected. The visit to the Victoria Falls on both the Zambia and Zimbabwe sides showed just how spectacular they are. Undoubtedly the highlight here was the trip by helicopter to see the Falls and the surrounding area from the air. I would have no hesitation in recommending Sarah to arrange any holiday or travel arrangements and without a doubt I will be calling on her expertise and travel knowledge again in the future.

Sent by Ken and Shirley Wade

Sarah has come up trumps once again and we're looking forward to planning our next holiday with her shortly.

Sent by Nick Phillips

Sarah, was highly proficient and professional, she made the process of booking flight tickets a breeze. Would definitely use her services again and will recommend to family and friends.

Sent by Richard Maury

Sarah always goes the extra mile and is a pleasure to do business with. I have already recommended her services to my colleagues.

Sent by Astrid Harrison

Sarah is an excellent Travel Counsellor, I would and have highly reccommended her to all my friends.

Sent by Sean Macdougall

Sarah was superb. Very impressed.

Sent by Mike Hayley

Excellent service, pleasant, helpful and extremely efficient.

Sent by Kate Bradshaw

Sarah has made the planning of my holiday seamless and enjoyable. She found me the holiday that was exactly what I was looking for and more! I shall definitely be asking for Sarah's services every year. Many thanks for everything Sarah.

Sent by Paul Williams

Sarah came up with exactly the holiday we asked for, and was very quick and efficient in responding to my email. Documents were delivered to my house very quickly and she saved me a lot of time searching for all the various ingredients, such as flights, hotels, transfers etc. I would definitely use her again.

Sent by Alexa Weselby

Sarah has booked several holidays now for me and my family and she's great. She totally takes away the hassle of searching around looking for the best deals. It’s really helpful and convenient for me to have my own personal travel adviser and to have one as friendly, thoughtful and cheerful as Sarah is. A dream.

Sent by John Scarborough

My dealings with Sarah Martin have been excellent, nothing appears too much trouble to her in organising vacations etc. and her responses are always prompt. Thoroughly recommended and will certainly prevail on her services again.

Sent by Sian Brooks

Sara provided an excellent fast service! I will use her all the time going forward.

Sent by Lyn John

I was thrilled to have found Sarah Martin, by chance, while browsing, looking for flights to Perth, WA. She was prompt in phoning me and coming to my home the following day to talk about the options she had already thought through and printed for me. Following our discussion she adjusted arrangements for me and has come up with the complete package - including a hop on bus in Dubai and all is confirmed - in two days - even my flight seats. I am so relieved to have the holiday arrangements in my hand and I can now relax and shop for the trip! Well done Sarah!

Sent by Vicki Green

Planning our wedding was one of the most stressful things I've ever done, but booking our honeymoon with Sarah was the easiest part by far. We just told her what we wanted and how much we had to spend and she arranged us an amazing holiday. It was completely stress free. If there were bits we didn't like, she changed them for us. I can't recommend travel advisers highly enough. Thanks Sarah, we can't wait to go.

Sent by Martyn Owens

Friendly, patient, knowledgable. Will definitely book through Sarah again!

Sent by Elaine Jones

The day we were lucky enough to have Sarah become our Travel Consultant was a great day. We travel long haul on holidays maybe five times a year. Sarah books everything for us; seats on the aircraft, our tours and transfers. Her research and thoroughness is second to none. We have every confidence that from when we step on to that plane to the time we return we know we are going to be safe, have exactly what we have asked for and sometimes more. Sarah makes suggestions if she feels we would benefit from her research, she comes back to us efficiently, there is no wondering if and when she is on the ball. Where do I stop, she is a treasure and a great asset to your company. Sarah is part of our holiday equation, think holiday, think must call Sarah.

Sent by Rachel Thomas

Very impressed with all the hard work Sarah has put in and how easy to reach and helpful she is.

Sent by Cath Smart

Fantastic service, very knowledgeable and nothing was too much trouble.

Sent by Christine Lintern

Just one word...Fantastic! Already recommended her to others. Thank you Christine Lintern

Sent by Kathleen Perkins

The service I have received from Sarah Martin has been exceptional. She ensured that we had the best value for money. I have already recommended her to family and friends and would definitely use Sarah again in the future.

Sent by Colin Smith

Sarah was very efficient and all my requests were made and finalised in a professional manner.

Sent by Seeta McDonald

Sarah has been more than helpful in dealing with my enquiries. Excellent service.

Sent by Geraint Jones

Sarah helped me arrange my honeymoon and was fantastic from start to finish. She aksed us what sort of honeymoon we wanted and then found something even better! Sarah was incredibly helpful, quick to look at alternatives when asked and always very happy to help. I wouldn't hesitate in recommending Sarah to anyone looking to arrange any holiday, whether it is a special occasion or a short get away I'm sure Sarah will find the best holiday available.

Sent by Carol Martin

Very responsive. Perfect destination - very well matched to my needs and I was given a good selection to choose from.

Sent by Ken Wade

Sarah is always very professional with her advice and works to our budget without sacrificing the quality we require. She provides an excellent service understanding our needs resulting in satisfaction all round.

Sent by Craig Driscoll

I've recently booked my family holiday with Sarah, and I would recommend her services to anyone. She is friendly, efficient, extremely helpful and very knowledgeable. I will definitely be in contact with her again for future holidays. All round 5 star service.

Sent by R Maury

I am not usually so enthusiastic about anyone's services, but in this case I can thoroughly recommend someone I've used for booking several holidays and who would be good for complex business trips as well. She listens well and is good at working out an itinerary involving hotels and flights. She goes "the extra mile" - and the paperwork is also efficient. (I'm not on commission!)