Powerful technology, built for you and your business
Everything you need to build and grow your travel business in one connected platform, developed specifically for Travel Counsellors by Travel Counsellors with £19 million invested each year. From AI-powered itinerary building and seamless booking to marketing, CRM and back-office tools, our proprietary technology handles the complexity – so you can spend more time with your customers and less time on admin.
Our platform
Technology that makes business more personal
Every tool we build is designed to reduce admin and simplify the day-to-day, giving you more time to do what only you can do – build relationships, create exceptional experiences and grow your business. Because technology should never replace the personal service at the heart of being a Travel Counsellor. It should give you more time and more insight to make that service even better.
All the tech you need
One platform.
Everything connected
Built for Travel Counsellors, by Travel Counsellors. With Phenix, you can run your entire business from one integrated platform. From your first client enquiry to their journey home, everything works together to save time, reduce admin, and help you deliver a more personal service.
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Instantly connect to millions of suppliers
Connecting you with millions of properties, flights, transfers and travel partners worldwide, Phenix lets you search, quote, book, and manage every trip without switching between systems.
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Bring every itinerary to life
Interactive quotes, journey maps and rich itineraries help your clients visualise every detail before they book.
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Know your margins instantly
Live pricing, margin calculations and commission tracking give you complete visibility over every booking.
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Experience compliance built in
Financial protection and compliance are handled automatically, giving you complete peace of mind from day one.
TC Co-Pilot helps reduce the time and effort of everyday tasks and admin, giving you more time to focus on the conversations, relationships and moments that really matter. Built around the way Travel Counsellors work and trained on 4 million bookings and 9 million customer journeys, it's saved our business owners 67,000 hours of administration time and counting - and it can help you do the same.
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Create itineraries in minutes
Create itineraries in minutes: Generate beautifully presented itineraries in a fraction of the time, ready to personalise before you send.
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Speed up research
Generate destination insights, travel information and recommendations without spending hours searching online.
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Save time for what matters
Reducing the time you spend on administration helps you dedicate yourself to what really matters - building relationships, connecting with customers, and unbeatable travel experiences.
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Get smarter business insights
Surface trends, opportunities and recommendations instantly, helping you make better business decisions faster.
Attract new clients, stay connected with existing ones and build stronger relationships, with marketing tools and client management all in one place. From your personalised website and ready-to-use campaigns to CRM and client insights, everything works together to help you stay visible, relevant and connected.
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A website ready from day one
Launch with a professionally designed website that's personalised to your business and ready to showcase your expertise.
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Marketing made simple
Ready-to-use email campaigns, social content and promotional templates help you stay visible without starting from scratch.
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Every customer in one place
Track enquiries, bookings and customer preferences in one integrated CRM, so nothing slips through the cracks.
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Know your customers better
Use customer insights and reporting to understand preferences, spot opportunities and make every interaction more personal.
Your customers expect quick answers and everything in one place. With myTC, you can manage bookings, communicate with customers, and keep everything moving – wherever you are.
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Manage your business on the move
View, amend and manage bookings wherever you are, without needing to log into your desktop.
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Stay close to your customers
Keep every conversation in one place, making it easy to respond quickly and deliver a seamless experience.
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Keep an eye on performance
Track commissions and earnings in real time, giving you a clear view of how your business is performing.
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Stay one step ahead
You'll never miss an update, with instant notifications for bookings, payments and client activity.
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Build with confidence
Enterprise-grade security protects your business and your customers, wherever you access the app.
Corporate travel technology
Corporate travel? We've got you covered
If you join us via our corporate pathways, everything you need to compete for, win, and manage business travel accounts is built into the platform. From policy management and self-booking to duty of care, reporting and spend insights, you'll have enterprise-grade technology from day one.
myTC for Business
Manage every client in one place with myTC for Business. Run accounts, traveller profiles, approvals, policies, and client relationships through one connected platform designed for corporate travel.
Self-booking, without losing control
With myTC Online, give travellers the flexibility to book for themselves while keeping policies, approvals, and programme compliance firmly in place.
Duty of care built in
Know where your travellers are with myTC Locate. Respond quickly when plans change and give clients confidence that their people are always looked after.
GDS technology
Work with the same trusted GDS technology used by leading corporate travel professionals.
More choice, greater value
Unlock richer airline content, exclusive pricing, and more flexible options that help you deliver greater value to your clients.
Ready to compete from day one
Built-in TMC accreditation gives you the credibility and confidence to compete for larger corporate opportunities from the moment you launch.
Continuous innovation
Technology that never stands still
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£19m invested every year
This annual investment goes into Phenix, TC Co-Pilot and myTC, the platforms you use every day. It funds new capabilities, refines existing features and helps you stay ahead in a fast-moving industry.
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Three decades of evolution
Our technology is continually developed around the changing needs of our Travel Counsellors, their customers and the wider travel industry.
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A 450+ in-house team
Dedicated specialists across product, engineering and technology continually develop and improve the platform you rely on.
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AI that keeps getting smarter
With new capabilities frequently added, you'll always be a step ahead, reducing the administrative load and giving you more time to focus on your customers.
Ready from day one
Set up for you. Supported by us
There are no systems to configure or software to troubleshoot. Your technology comes ready to use and stays supported behind the scenes, with expert help whenever you need it.
A strong start
Your laptop arrives fully configured with all platforms, tools and security settings already in place, so you can focus on getting started.
Everything included
Phenix, TC Co-Pilot, CRM, marketing tools and myTC are all part of your setup, with no additional licences or software to buy.
Help on hand
Whether it’s a technical question, platform issue or setup query, our in-house support team is just a call away.
What's next
Thinking of becoming
a Travel Counsellor?
Use TC Pathfinder to take our quick self-assessment and find out if Travel Counsellors could be the right move for you.
