Build your business with confidence.
From your first booking to your biggest milestone, you’ll have expert guidance, practical training and ongoing support to help you develop your skills. And as your business grows, that support evolves with you, so you’ll always have experienced people to turn to.
Industry-leading training
An accredited programme built around you
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Training tailored to your experience
Whether you're a career changer, an agency owner, a leisure professional or a corporate travel expert, our ITT-accredited training is tailored to your experience, skills, and aspirations.
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Broaden your travel expertise
From flights, hotels and tours to cruises, tailor-made itineraries and corporate travel, you'll have the chance to deepen your knowledge and broaden your expertise across a wide range of travel styles and enquiries, all tailored to your pathway.
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Put your skills into practice
Build your knowledge through practical exercises and real-world scenarios, so you’re ready to apply what you’ve learned with customers.
Step by step
Your journey to building a successful travel business
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1
Get set up
Meet the people who’ll support you, get access to your technology and start with a training plan tailored to your experience and ambitions.
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2
Learn the essentials
Through a structured induction, you'll learn everything from booking systems and pricing to customer care, compliance and the tools you'll use every day.
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3
Start trading with confidence
Make your first bookings with your mentor by your side, receiving practical coaching and guidance as you put your learning into practice.
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4
Build momentum
As you gain confidence and experience, build momentum through supplier events, destination training, webinars and regular coaching designed around you.
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5
Keep developing
Keep expanding your knowledge through specialist training, accreditations, events and coaching. You can also join TC Teams, giving you the opportunity to grow your experience, combine expertise and learn from other Travel Counsellors.
A mentor who’s invested in your success
Learn from someone whose already done it.
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Matched to you, not assigned at random
From day one, you’ll be paired with an experienced Travel Counsellor whose background and experience are a good fit for you. Someone who understands the challenges because they’ve experienced them themselves.
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Real-world guidance
Work through customer enquiries, quotes, and everyday business decisions with someone who's been in your shoes.
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Honest conversations
Get practical advice, honest feedback, and answers to the questions you haven't even thought to ask.
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Support when it matters most
Regular check-ins during your first months help you work through challenges, build confidence and keep moving towards your goals.
Behind the scenes
A whole team supporting your business
Head Office
From operations and finance to supplier queries and compliance, our specialist teams are here to solve problems and handle the detail, so you can stay focused on your customers.
Relationship Managers
Your Relationship Manager gets to know you, your goals, and your ambitions — providing proactive advice, regular check-ins and practical support as your business grows.
24/7 Duty Office
If your customers need urgent help while travelling, our 24/7 Duty Office is there to step in, giving you confidence that they'll be looked after, day or night.
What's next
Thinking of becoming
a Travel Counsellor?
Use TC Pathfinder to take our quick self-assessment and find out if Travel Counsellors could be the right move for you
