Tour operations, marketing, hospitality, aviation, or cruise — you know the industry inside out but haven't been in a direct sales role. With our Travel Trade course, we can help you fall in love with travel again and build your own travel franchise by using your years of industry experience.
who it's for
UK travel industry experience
You're a travel professional with a minimum of three years' UK travel experience, but with no prior experience of sales or arranging end-to-end travel.
Strong customer service skills
You're a people person with a highly service-focused mentality that understands the customer experience. You know what great service looks like, even if you haven't been selling directly.
Ready to move into a commercial sales role
You have a thorough understanding of the travel industry, but will need to hone your business and sales skills.
Eligible to work in the UK
You'll be eligible to work in the UK and able to fund your initial training.
The package
With an average of 25 years' travel industry experience, our accredited trainers and coaches deliver best-in-class training. This sets you firmly on the path to a successful new career as a work-from-home travel agent, building on the skills and industry expertise you already have. Initial training is delivered in small groups and covers all aspects of running your own travel agency franchise, including:
Our six-month ITT-accredited Intermediate training programme includes 10 days of virtual classroom sessions. These cover key areas including how to find and retain repeat customers and how to maximise your income using our proven business model.
You'll have an experienced personal mentor for your first six months of business, ready to help with queries, encouragement and support. You'll also get access to ongoing development opportunities through our e-learning platform.
You'll get full training to our industry-leading proprietary technology, including our integrated booking platform, Phenix, and AI assistant, TC Co-Pilot, plus a business laptop and software from day one.
You'll receive expert support from 450+ specialists, including marketing, IT, accounts, commercial and aviation teams.
You'll be supported by a people-first culture built on care, plus a global community of travel professionals and over 2,200 Travel Counsellors who'll share ideas, supplier knowledge, referrals, and support whenever you need it.
Compliance training and accreditation, including ATOL bonding and all licensing, plus our unique Travel Trust cover, one of the best consumer protections in the industry.
Promote your business with credit to spend on personalised merchandise or stationery. You'll also get access to in-person supplier events, receive a guaranteed, complimentary ticket to our annual conference and benefit from CLIA (Cruise Lines International Association) and Expedition Cruise Network membership.
Step by step
5 days prior to start
Once your laptop arrives, you’ll complete a few short digital modules to get you ready for your induction. You’ll cover key compliance, the basics of setting up your business and an introduction to the technology and tools you’ll use throughout your training.
First 2 weeks
Your 10-day virtual induction combines live sessions with digital learning and practical tasks. Content is split into 10 key milestones, including understanding our business model, support and community, navigating our technology, managing and growing your business and sales and service the Travel Counsellors way. Upon completion, you'll be ready to trade and we'll set your business live.
Months 2-5
Once your business is live, structured training and coaching continues for six months. You'll attend a weekly ‘Launch Pad’ group call with the Business Coaching team for 4 weeks and receive a business health check call at 3 months. Your remaining three months training will be tailored to you, with both in person and virtual training sessions complimented by digital modules.
Month 6
Your official onboarding ends with a day at our Manchester support centre to celebrate your progress, continue your training and review your business. Your development doesn’t stop there, with ongoing learning as products, technology and the travel industry continue to evolve.
Income potential
You keep the majority of the commission you generate, with many Travel Counsellors seeing their income grow as they establish their customer base. What you earn will depend on your experience, your route and how you grow your business. Discover how you could build your own travel franchise with us and what your earning potential could look like, with TC Pathfinder.
What's next
Use TC Pathfinder to take our quick self-assessment and find out if Travel Counsellors could be the right move for you.
