Hi my name is Katrina and I am based in Horsham, West Sussex. I am able to organize your holiday or business travel wherever you live in the UK.
I am passionate about travel and from the age of just 10 years old I decided it was the career path I was going to follow.
I spent many years working for tour operators inspecting hotels around the world and ensuring guests’ holidays were the best they could possibly be.
I have been lucky enough to visit many fabulous places around the world, including Canada, USA, Morocco, the Caribbean, the Dominican Republic, Mexico, Croatia, Greece, Cyprus, Italy, Austria, Switzerland, France, Portugal and Spain.
I love the USA and have been to Florida many times, including eight visits to Disney, as well as Cocoa Beach, The Keys, Marco Island, Captiva and the Everglades. Our family recently went on a road trip in the USA taking in San Francisco, Monterey, Las Vegas, Sedona, The Grand Canyon, Monument Valley, Bryce Canyon and Zion National Park, an absolutely amazing experience. I have since organised several road trips for families and honeymooners.
Having spent some time with overall responsibility for overseas weddings whilst working for a large tour operator I am well equipped to organise weddings and honeymoons ensuring it will be an unforgettable experience.
You may wonder why you should book with me and not the internet? As an expert I check holidays every day so I know the best hotels and resorts to stay. Why spend your precious time searching the internet when I can do it for you and give you peace of mind as well as 100% financial protection. I am available at most times of the day to suit your requirements, and not just 9-5 and weekdays!
My customers love the personal one-to-one service I provide. In a recent survey 100% said they would recommend me to their friends and family.
I have a variety of awards including the Canadian Specialist Certificate, the South African Specialist Certificate and Cruise Ambassador Status. I am also the "travel expert" columnist for Fine Sussex Magazine where I write on a monthly basis.
Whatever the type of holiday you are looking for, whether it be a city break, a package holiday, a road trip, an amazing cruise or perhaps a safari in South Africa I am here to help make your holiday one you will remember for all the right reasons.
If you would like to discuss your travel arrangements please give me a call.
Sent in by Sarah Harvey
Billingshurst, 14 February 2018
Katrina has been absolutely fantastic! I will recommend her to anyone who will listen!
Sent in by Karen Hardie
Horsham, 25 January 2018
Outstanding service from beginning to end. Everything ran completely seamlessly. I would highly recommend and will definitely be using Katrina for future trips!
Sent in by Elizabeth Molineux
Bramley, 10 January 2018
Katrina provided responsive, personal pre-travel service. We moved from facing an insurmountable wall of decisions to having an enticing itinerary for a perfect destination, and a holiday booked, all within a matter of days.
Sent in by Sharon Vibert
Billingshurst, 08 January 2018
Wouldn’t hesitate in recommending Katrina and have already done so. She’s professional and caring and very, very knowledgeable.
Sent in by Sarah Horwood
Capel, 05 January 2018
I have just returned from a trip of a lifetime to Thailand over Christmas which Katrina organised. She did everything to ensure we got the best and everything ran smoothly, which it did. We did multiple flights which again ran well and even found recommendations for scuba companies which we used as well. I would recommend Katrina and use her again... shame she couldn't help with the jet lag.
Sent in by Lauren Smith
Cranleigh, 05 January 2018
Katrina arranged an absolutely amazing trip to Norway for us, recommending a hotel that was central and although officially 'bed and breakfast' also provided afternoon waffles and a buffet dinner for guests. This saved us a fortune and allowed us to go on even more trips than we had planned. Very personal service and very much recommended!
Sent in by Marie Allen
Horsham, 04 January 2018
Katrina organised a wonderful holiday for us in New York State. My husband, youngest son and myself visited New York City and Rochester, where my older son is studying as part of his university course. Katrina created a fantastic package for us, booking flights and hotels which matched our (rather complex) requirements perfectly. All the details are taken care of by Katrina. She checks you in on your flights, hand delivers your tickets to you and she even writes out your luggage labels for you! We cannot thank Katrina enough for finding us such wonderful places to stay and we have so many very happy memories of our trip. She even managed to arrange glorious weather for us! This is the fourth holiday Katrina has organised for us and I would have no hesitation in recommending Katrina for all your holiday requirements. Thank you Katrina!
Sent in by Geoff Dyckes
Billingshurst, 04 January 2018
I booked a surprise birthday trip to Norway through Katrina. From the initial conversation, the process was simple, smooth and very efficient. Katrina choose a great hotel. Within the booking Katrina provided ideas of places to go and she even checked us in, out and homeward bound. When she says with her its personal, it truly is.
Sent in by Nicola Berreen
Crawley, 20 September 2017
Katrina is empathetic and knowledgeable, she listens to our requirements, keeps us informed, gives alternatives with pros and cons and generally makes us feel like valued customers who will be looked after every step of the way.
Sent in by Dawn Baker
Horsham, 19 September 2017
Katrina has been a revelation! She not only saved us hours of trawling through websites for info and how to book, she put together three options based on what we were broadly looking for as well as utilising her experience. I am so pleased we have booked with her. Rest assured, we will be using her again in the future as well as recommending her to others.
Sent in by Julie Harris
Hassocks, 10 September 2017
Thank you to Katrina, we appreciate her service and will definitely be using Katrina and recommending her in the future. We have had a brilliant week.
Sent in by Janine Lowe
East Preston, 03 September 2017
I found Katrina most helpful especially as she was trying to get three girls together at the same time to book a holiday. We just gave her a spec and she came up with three delightful choices. I would definitely use her services again.
Sent in by Susan Gondech
Windlesham, 02 September 2017
Katrina was most helpful in finding us exactly what we wanted for our Christmas/New Year holiday. From the dates we wanted, best flight times & the best for luxury for our budget. Even emailing hotels & colleagues for information on the festive entertainment we could expect. We were finding it a hard task as this is to be a special holiday for us & we are truly thankful to Katrina for everything she has done for us.
Sent in by Veronica Case
Crawley, 26 July 2017
We’ve just returned from the Alaskan cruise which Katrina kindly arranged for us. We had the most fabulous time and would recommend this holiday, everything about the ship and ports of call were fantastic. The crew were so nice, food wonderful , shows fantastic we rate this as one of our best holidays ever and we have done quite a lot of travelling. We did and saw things that we didn’t even know we had on our bucket list. Took a float plane over the glaciers, saw bald eagles, brown bears, whales, dolphins, rode the Yukon railway the list just goes on. The Butchart Gardens at Vancouver Island were beautiful. So thank you to Katrina for her help and be assured anybody who takes this trip will not be disappointed.
Sent in by Beverly Maxted
Brighton, 05 July 2017
We had a really lovely holiday, thank you so much Katrina for organising it all. Everything went very smoothly, all the travel and accommodation was spot on. And I got an upgraded room in Hungary which was lovely - I've lived in smaller places! We both enjoyed it very much, we're thinking about Barcelona next year for my 'big birthday' so I'll definitely be in touch, and will be recommending you to other people too.
Sent in by Melanie Newcombe
Gloucester, 22 June 2017
Katrina did a fantastic job of finding us the perfect location and hotel. We often stay in villas as we don't like large impersonal hotels. The one she found for us in Barbados was lovely and small, which gave it a more personal touch. The service she provided was second to none. We even got an upgrade on our room which was really appreciated and made the holiday even better. Thank you Katrina.
Sent in by Ceri Ashley
Cwmbran, 04 June 2017
We usually book our own flights, accommodation and car hire whenever we go away but for our honeymoon we wanted an expert to take care of it for us. We gave Katrina a very basic brief and budget and left her to do the rest. Katrina chose Barbados and could give us personal knowledge about the Hotel she'd chosen for us. All we did was turn up! Everything was organised for us - she even checked us in for the flights. We had one of the best rooms at the Hotel and some lovely added touches to make our special holiday completely perfect. I wouldn't hesitate to recommend and will be more than happy to let Katrina do the organising for us next time we can get away. Thank you!
Sent in by Debbie Pickles
Horsham, 16 May 2017
Finally, I’ve got round to writing a thank you to you for organising both our trip to Portugal and, more recently, to New York. Once I put these requests in your hands, I knew everything would turn out well and indeed it did. We were astounded by our room in Portugal and were delighted by the bottle of chilled wine that awaited us upon arrival. Similarly, the Bryant Park in New York was just as welcoming and Tony was delighted with the card they left for his birthday and a mini cake ! Everything you have arranged has been first class and I most certainly will be booking with you again Katrina and will continue to tell my own clients and friends about your attention to detail and service. Many thanks for everything you do .
Sent in by Chris Cooper
Horsham, 14 May 2017
From the moment we asked Katrina to source a trip to Venice the service we experienced was second to none. From hotel recommendation to suggestion of transfer to/from the airport Katrina's suggestions added to the enjoyment of the trip. The arrangements were completed without any hassle and the trip was more relaxing as a result. We have no hesitation of recommending Katrina to anyone as the holiday you get will be better than you could arrange yourself. She says with her it's personal and it definitely is.
Sent in by Rachael Sadler
Billingshurst, 26 April 2017
In this busy world it's easy to forget to take a break, de-stress and get away from it all, yet that's exactly what I needed to do but on a budget with some criteria to please various family members too. However, the very thought of trawling websites, comparing prices, checking Trip Advisor, seemed exactly the sort of task to stress me out further. Along comes Katrina, a perfect 'Holiday PA' -experienced, efficient, very patient and helpful offering a friendly, professional personal service which resulted in me booking my recent very relaxing holiday to Marrakech. Can't recommend her services highly enough!
Sent in by Philippa French
Southwater, 13 January 2017
Katrina is really helpful, especially when I gave a very vague brief as to what we were after. So lovely to have just one point of contact, when you have a query. The personal service Katrina gives is so important when your holiday is just a short period of your year and you need to get it right.
Sent in by Des Henderson
Rowfant, 13 January 2017
Thanks Katrina Smith for helping arrange my bespoke 40th birthday present for my other half. I had a plan, my wishes and desires and you fullfilled them. Not only was it an easy relaxed professional stress free scenario which I would recommend to any one without hesitation ..but this also winds Amanda up as she has no clue where she is going!!!!
Sent in by Michelle Betts
Horsham, 03 January 2017
A huge massive thank you to Katrina for arranging our magical memories trip to Lapland this Christmas - you took all the stress out of the planning and arranging, booked us THE perfect trip and we had a wonderful once in a lifetime experience. You made it extra special for the kids with all the personal touches including our beautiful luggage tags and emails with the elves. And thank you for calming me down when I called in a panic about BA strikes and passport dates! I can't recommend you highly enough to anyone planning a holiday & would of course use you again without any hesitation.
Sent in by Heather Kingdon
Partridge Green, 14 December 2016
This was an absolutely wonderful trip - in fact everything worked for me and my daughter from the Northern Lights to whale watching! The hotel was amazing - lovely staff, clean and comfortable rooms and complementary waffles, tea, coffee each afternoon and also complementary light evening meal. Breakfast was generous and plentiful. All in all a fabulous trip, I would recommend Katrina without hesitation.
Sent in by Marie Allen
Horsham, 21 November 2016
We had such a wonderful time in Bath which Katrina organized for us. The hotel was fantastic – beautiful setting in the autumn sunshine we were blessed with. Fantastic meal in the Cloisters restaurant too – highly recommended. And the staff were so friendly and helpful. We walked into Bath and then got the bus back on the Sunday as Katrina suggested. All worked out beautifully. A really relaxing and fun weekend. So much to see and do in Bath. Thank you so much. I would never have found a hotel like that!
Sent in by Barbara Martin
Horsham, 21 November 2016
I am a local Chartered Accountant with a busy practice and am much too busy to surf the internet looking for holiday bargains. We have a significant family event next year and I wanted to book a special break for myself and my husband who wants to go to Northern Portugal. So I turned to Travel Counsellors for help and I couldn’t be more pleased with the process of booking with Katrina. Katrina helped me to specify the sort of holiday I was looking for, and the rest was easy. Within hours I had booked a wonderful hotel and spa in exactly the right location with flights and car hire included. I am really looking forward to the much needed break and appreciate Katrina’s help and highly recommend her services.
Sent in by Graham Dilliway
Horsham, 14 November 2016
I was well aware that Katina was very enthusiastic about Travel Counsellors but I was not prepared for her to be quite so efficient, responsive, and diligent regarding our holiday arrangements. Katrina was pro-active in her approach and was very happy to accept my own suggestions and comments. Even though we have travelled extensively in some parts of the world, we are new to the Caribbean but Katrina put us at our ease with her well thought out proposals. I would not hesitate to recommend Katrina to relatives and friends and would be very happy to use her again. We highly appreciated Katrina's input.
Sent in by Justin Macdonald
Gloucester, 27 September 2016
Planning a wedding is stressful enough and having to plan a honeymoon just adds to it. Katrina sorted all of it for us, we simply had to say what we were looking for, where and our budget. That was it. It was made so easy. We were kept up to date with information and offered excursions. It was fantastic!
Sent in by Wendy Peacock
Haywards Heath, 21 September 2016
Katrina is extremely knowledgeable, responsive and very proactive. All our questions were responded to very efficiently and effectively - even outside of normal business hours. She provided proposals for what we asked for but also came back with other suggestions that we had not even considered. We actually ended up booking a destination that was not on our original list. I would have absolutely no hesitation in recommending Katrina to friends and families and will definitely look for her help in booking other holidays and travel in the future.
Sent in by Claude Lester
Brighton, 28 August 2016
Katrina booked a holiday to Madeira for us. She found us a great hotel at a perfect price, organized cycle hire, with the bikes delivered to the hotel, as well as the flights and transfers. I can never see a reason not to use Katrina for any travel arrangements going forward as it makes life so simple and there is an easy point of call should anything go wrong which is very reassuring (although was not necessary on this occasion).
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01403 887 190
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
14 February 2018
I am finding more and more lately that my clients want personalised itineraries. They don't want "off the shelf" trips. This is something I love to do - to get to the bottom of what and where my clients want to travel. One such itinerary is a nine-day adventure in Sri Lanka. After arriving in Colombo, we take a private transfer to Negombo, which grew from a historic little town with many legacies of its Dutch and Portuguese settlers, into Sri Lanka’s first beach resort. You can explore the city by foot or in a trishaw. The next day we head to...
27 October 2017
My husband and I were lucky enough to sample a Danube river cruise with Tauck recently. Sailing from Vienna to Regensberg and then onto Prague. Our journey started with 2 nights in Vienna staying at the 5-star Hotel Grand Wein in the heart of the city - just down from the wonderful Vienna Opera House and a short stroll to St Stephens Cathedral (where we did do the climb of over 340 steps to the top of the East Tower). An aperol spritzer was required afterwards in one of the local bars close by. The first night we met with our...
01 September 2017
Like a lot of people I have a bucket list of places I want to visit. Very close to the top of my list are Canada - specifically British Columbia and Alberta and Alaska, and what better way to see them than to travel in style and combine the destinations. An ideal itinerary would be to start in Calgary and drive to Jasper, take the wonderful Rocky Mountaineer to Vancouver and then an Alaskan cruise – what could be better? Calgary, home of the Stampede, which takes place every July and features the Worlds largest rodeo is where I would start my...
03 May 2017
My husband and I, and five other Travel Counsellors with their partners and children decided to take a weekend away together and sample a mini-cruise from Southampton to Bruges and Le Havre with Royal Caribbean. The first thing to think about from the ladies point of view was what to wear. Even though it was just a three night cruise, there is still a formal night – a fabulous opportunity to dress up all glam! But no need to worry about baggage allowances, we could take whatever amount we wanted. So four pairs of shoes later, several evening dresses, handbags, day...
03 April 2017
I was very lucky to go on a trip organized by the Moroccan Tourist Board in March. I have been before, but over 20 years ago so I was eager to see what if anything had changed. Marrakesh is just a short 3.5 hour flight from the UK. The transfer to our hotel was very quick, being just 15 minutes from the airport. We stayed at the Movenpick Mansour Eddhabi Hotel which is well placed to see all that Marrakesh has to offer. The interiors of the hotel are fabulous, bright colours, sumptuous furnishings and lots of relaxing water features. The...
26 January 2017
I recently visited Cyprus courtesy of the Cyprus Tourist Board. Our first stay was in the lovely Olympic Lagoon Resort in Ayia Napa. This is a fabulous hotel with several swimming pools and even a lazy river. There are many different types of accommodation at this resort hotel some with their own plunge pools and some great family rooms with small terraces and gardens. The hotel also organises weddings and has a number of areas where you can enjoy a private wedding away from other holidaymakers. My favourite was a sunken garden area with small pools and waterfalls –...
24 January 2017
On 24th October 2016 my new wife and I set off for our honeymoon to Mauritius. Katrina had organised everything for us so we didn’t have any worries at all. She had even organised for us to use the Marhaba Lounge at Dubai airport whilst we were waiting in transit. Mauritius was everything we expected, with its white sandy beaches, fabulous watersports and great hotels. We had an amazing time, staying at The Veranda Grand Baie Hotel, and one of the most memorable times was a fabulous romantic sunset dinner cruise for just the two of us with a live guitar player...
05 January 2017
My sister and I visited Koh Samui in November 2016. We flew via Phuket and arrived into one of the prettiest airports I have seen. Our stay was at the Baan Samui Resort which is right in the centre of the hustle and bustle of Chaweng. However once through the entrance of the hotel everything was calm and serene. We were greeted with a welcome cold flannel and a lovely cocktail and shown to our room. The hotel is a small hotel with a beach restaurant and bar and buffet restaurant and large pool. It is situated right on the beach....
14 December 2016
In November I was very lucky to visit Elephant Hills elephant camp in Khao Sok in Thailand. Let me first of all start by saying Elephant Hills is a sanctuary for elephants, not somewhere where they are ridden or made to work. Here you feed them, help to scrub them down and generally watch them have a very enjoyable life. Elephant Hills is a luxury tented camp. I must admit I was concerned about creepy crawlies getting in to my tent, but I had nothing to fear – the only things getting in our tent were my sister and myself! The...
12 December 2016
I have always wanted to see the Northern Lights, so when Katrina mentioned Tromso in Norway I was immediately interested. My daughter and I set off on Friday 25th November on a Norwegian Airlines flight and were so excited when they announced on the tannoy that they would soon be turning off the cabin lights as the Northern Lights would be appearing on the left hand side of the plane – and that’s where we were! This was an absolutely wonderful trip - in fact everything worked for us from the Northern Lights to Whale Watching! The Clarion Aurora Hotel was amazing...
17 July 2016
This was our family's first trip to Barbados and it was just as we had expected, if not better. We travelled out with British Airways from Gatwick and arrived punctually. Picking up our hire car was quick and easy, and then we were on our way to our villa in St James. Our villa was one of 8 villas, all with their own plunge pool, use of a large shared pool and right on the beach (no road to cross just through the garden and onto the sand). We had a 3 bedroom villa all with ensuites, a well-equipped kitchen, lounge...