Alison is very helpful and and always comes up with the right options

Alison once again has offered fabulous service and helped us find a wonderful holiday for 2026

Nothing is too much trouble and very responsive. Perfect 🤩

We booked our first Travel Counsellors trip to Norway with Alison and the arrangements were perfect - we had the best time. When we decided to return, we got in touch with Alison straightaway and within days we had a perfectly tailored trip within budget. I would highly recommend Alison for tailor made trips - great advice and also support in destination.

Wouldn’t book through anyone else but Alison .. always find us something and knows us so well now, she knows what we are looking for . we know when we go away everything organised and she is at the end of the phone if any issues . Not that we have any but comfort knowing we have back up if needed

Alison was super helpful and patient, we had a good conversation, she listened and provided options

Once again, Alison has taken the hassle out of our holiday booking, whilst giving us all the options and information we needed to make an informed decision. The prices are competitive and the every aspect of service is a 10 out of 10

Excellent, trustworthy and professional consultant. Communication with Alison is always pleasant and she makes herself directly available to answer questions and queries. Obviously knowledgeable and highly experienced in the travel business.

Alison’s service is outstanding. She anticipates our questions, is always prompt with answers and the documentation is easy to read and understand.

Speedy and efficient

Alison has been helpful, patient, knowledgeable and extremely helpful. I would 100% recommend to friends and family

Alison provides great customer service & goes that extra mile ,giving us total confidence that if we experience a problem before or during our holiday Alison will be there for us

Thank you so much for helping us book Lapland. All the information you've provided has been really useful. We are so excited to go.

Alison provided an excellent service where her customer centricity is core to what she does. She has taken the time to get to know us as a family, our holiday style, tastes etc and always makes thoughtful and relevant recommendations. I have recommended her to many friends and family! Alison simply takes so much of the stress away for booking holidays with large families! Thank you for helping us create cherished memories x

Alison always delivers!!

Have already recommended Alison to friends and will continue us to do so. I know at least 2 of them now use her services.

Wouldn't think twice about recommending Alison or booking any holiday or trip with her. Exceptional communication and insight every time - thank you!

Alison is very receptive to ideas and suggestions to Taylor a holiday

Brilliantly responsive and nothing was too much trouble. Took all the pain out of planning our trip. Thanks Alison x

Fantastic service from Alison Auld as always! Alison is prompt to respond to any enquiries/queries at any point during the booking process. I never have to chase her, she is always available and that's what makes her different to any other travel agent.

excellent service from Alison definitely use her again

Extremely knowledgeable, friendly, helpful and professional.

Alison is fantastic. She can tailor a holiday to your individual preferences, get great deals and always goes above and beyond

Definitely recommend using alison she was fabulous throughout the whole thing! Thank you!

I was recommended by my daughter to use Alison , I have always booked my holidays myself and with not actually meeting Alison I was a little apprehensive HOWEVER…. The experience has been fantastic, Nothing has been any trouble and she has getting me exactly what I asked for so definitely moving forward I will always book trips via Alison

This is the second time we have used Alison. Excellent service, friendly and knowledgeable. Always responded quickly to emails and took time on the phone to understand what we were looking for and answer our questions.

We are booking a family holiday with three separate households all of whom were dealing with different agents. We chose Alison as she was informative, professional, friendly, quick to respond and not at all pushy. It’s the first time we have used her after seeing recommendations on local Facebook groups and will certainly use her again.

Alison, as usual listened to all our requests and found the perfect itinerary for us

Alison has been totally understanding of our specific asks and found a range of great options to select from. We are super excited by the choice we made

I happily recommend Alison to all of our friends and family. Alison provides an excellent service and has organised so many of our holidays as she now knows us so well

Alison's dedication to planning the best holidays are second to none! She has now planned multiple trips and holidays for me and all have been a success. She really cares about meeting all of our needs and being able to deliver on the budget that we have. Alison goes above and beyond - she is always available at the end of the phone and is always happy to receive an email and answer any questions we have. All our travelling, whether for leisure or work, is done through Alison - thank you so much!

Alison is amazing ,, goes above and beyond to find exactly the right holiday . When on holiday if anything needed you know she is there which is total peace of mind , Wouldn’t book with anyone

I’ve used Alison Auld for past 6 years and always her professional attitude has been brilliant . So much so we trusted her with all our wedding plans . I wouldn’t look past travel

Great service, it took the pain out of booking a big trip

Alison is lovely, welcoming , friendly, and helpful and so easy to talk to. She recently helped my daughter and family have an amazing holiday , but before I knew that, I had attended her Solo travel event and knew she was The Travel Counsellor for me!

Definitely 10/10! Alison was faultless. Great to chat to as well and understood exactly my perspective on the holiday. Would never have managed this outcome without her in charge. Thank-you.

Always very helpful and obliging

Alison was excellent meeting requirements and detailed in giving options

Excellent efficient and personal service from Alison Auld Add travel knowledge & experience and you know you are in safe hands

Fab service had a few holidays with Alison Always superb service

Alison continues to be exceptional in looking after our Family’s travel needs. Including going the extra mile at weekends and in particular and most recently over the Christmas break to accommodate last minute travel plans and requests. Thank you Alison

Great engagement from start to finish with wonderful advice

We haven't done the trip yet but everything in planning and booking has been great and stress free, with friendly and efficient consideration of different options. So far so good!

Always so helpful!! Even if it’s a while for us to get back to her she is always willing to help

Alison has made our booking to Copenhagen very straightforward and enjoyable. Thank you for your assistance

We have used Alison for last few years to book bespoke holidays to Thailand , South Africa and Mauritius Each trip has been amazing and specific to our requirements I would definitely recommend Travel Counsellors

Alison is very helpful and efficient. She is always available to deal with any queries.

We knew we wanted a holiday in October but were unsure as to where to go as wanted to try somewhere new but also with the guarantee of warm weather. Although we've not booked yet, Alison has provided us with some amazing holiday proposals and has tweaked the options several times based on our budget and requirements. She even worked during her holiday to send us some ideas!!! I wouldn't hesitate to recommend her...

Thank you for your patience and going the extra mile to give alternative quotes to meet my requirements

Alison has listened to what we wanted from this particular holiday and found a perfect holiday for our large family, Thanks

Excellent personal service from Alison, using her for the first time. Really looking forward to our river cruise.

Ali is fabulous at what she does, listens intently to what we like in a holiday and then gives fabulous options. We weren’t sure exactly what we wanted initially, just something special to celebrate a big birthday. Together we planned a very special holiday which we can’t wait to start!

Holiday time is so valuable, you want it to be perfect and personal too. Alison made it just that, the experience, care, trust and expertise is why I always book my holidays with her. I would highly recommend Alison to help you book your next special holiday.

We wouldn't go anywhere without first consulting with, and then booking our family holiday with Alison and Travel Councellors. Alison's advice, knowledge and breadth of contacts is second to none. Nothing is too much trouble - from the first call to the follow-up after we've returned from our holiday. I cannot recommend Alison highly enough.

It's the first time we've used Alison to plan a holiday but it definitely won't be the last! She took on board all our requirements in planning a multi-location trip and came back to us with the perfect itinerary.

This is our second time booking with Alison. She is a pleasure to deal with; friendly, professional and knowledgeable. She provides a personal service and tailors things to suit your individual needs. Thank you!

Every time I contact Alison she goes above and beyond. She is helpful and inspiring when it comes to creating the perfect trip away. I will always get in touch with Alison when it comes to anything about travelling and getting off! Thank you, Alison!

Alison has been really helpful and took a personal interest in getting our holiday just right for us. I've had long haul and short haul trips organised by her, and everything ran smoothly with no problems . I'll happily use her services in any future travel plans.

An individually tailored service from an exemplary professional person.. who is also very lovely

Fantastic service. Have already recommended you to friends and family

Always feel comfortable that I’ve left any problems I might have in very capable hands. Recommend unreservedly.

Patient and so helpful

Alison is amazing, efficient, great advice and very flexible. I have been happy to recommend her to all my friends and family

We have fabulous service from Alison and have recommended her to several friends

Alison is a complete legend... we'd be lost without her & she goes above and beyond!

100% recommend! Alison was so patient with me being very indecisive. She gave me some excellent advice and great ideas and nothing was a problem. When I made a decision, from email to booked holiday was about 10minutes!!

Alison is always amazing, quick at responding, really cares about finding the perfect holiday and thinks of all of the small details. She's knowledgeable and honest which is always important. I have recommended Alison a few times to friends and will continue to do so. She's amazing!

I can't think of anything that could be done better, many thanks

Extremely patient and helpful, and found our dream honeymoon at a fab price, thank you Alison.

Always a seamless experience with Alison offering her expertise in our holiday planning and booking.

Outstanding, professional, but completely individual service. Can’t book a holiday without Alison now!

Well informed and patient in exploring alternative options for our trip to Orlando. Thank you!

Alison has been excellent. She is very professional and I already have recommended her to my sister

Whether we are booking a luxury trip to the Maldives or a short break to Vilamoura the attention to detail and customer service is always first class . We wouldn't use anyone else to book our holiday Ali always goes above and beyond our expectations.

Alison is patient , knowledgeable and has great communication We have booked several trips with her and we wouldn’t hesitate to recommend dr services to anyone Can’t wait for our next adventure

Alison took all the stress out of trying to find the right family holiday. She asked a few questions, recommended a location then provided me will three hotel options - perfect!

I have recommended Alison to so many friends and family

Alison Auld works so hard to get us the best deal to suit our needs. She always responds quickly to our enquirers and nothing is too much trouble.

Alison is fantastic; her wealth of knowledge and experience combined with the support and patience she provided us was second to none. She provided us exceptional customer service, nothing was ever too much trouble. I am so happy to have booked with her and have every confidence that she will support and guide us in the run up to our holiday. Thank you Alison

Great service, took time to listen to what we were looking for and was incredibly patient as different ideas were shared with us. Lovely, friendly and knowledgeable approach, never felt pressured, gave a range of villas within our initial budget, we did end up going over this budget in the end but are very happy with the service and Villa we have booked through Alison. Would absolutely recommend her to friends and family .

Alison was very helpful, reacting to our changes of plans! I would ask her next time we go abroad!

I would be happy to recommend Alison to Amy of my friends and family. Not only is she efficient, but happy to help regardless of the time of day. She goes that extra mile...

Alison listened to the needs of my family (I have 2children with additional needs) and helped me book the perfect surprise trip away for my husbands birthday. Alison had her work cut out as I was not set on a specific destination or holiday type, but she gave me a few suggestions and we went from there. Booking through Alison was really simple and I feel secure in that someone far more experienced with this than me has confirmed and secured all of the arrangements!

Alison is very professional, and will no doubt get us the holiday of our dreams.

Would recommend Alison 110%. Has good ideas and good knowledge of holiday destinations. Answers all query's very quickly.

I’d be happy to recommend you and already have! Thank you, I’ll look forward to chatting again in the

Alison and her assistant Sally were very helpful, with very prompt email responses to queries including at evenings and weekends. No problem was insurmountable and suggestions made of hotels and flights were gratefully received. I was kept updated throughout the booking process and as the coordinator for a group booking Alison made sure everyone’s wishes and wants were accommodated. Great service all round.

Alison is professional and dealt with our needs promptly and efficiently we will definitely use her services again Thank you

Always. Finds Perfect solution to what we looking for in a holiday and. Nothing too much

Alison provides a great service and has been very patient with our busy schedule

Always an outstanding service, going 'above and beyond

Fantastic service from start to finish nothing is to much trouble for Ali wouldn't use anyone else to arrange my holiday

fabulous, goes above and beyond and then some more

I couldn’t have asked for a more efficient booking experience and would throughly recommend Alison to book your holiday

Alison is extremely friendly and approachable. I am a nightmare when it comes to choosing a holiday however she has endless patience and always manages to find something that it just perfect for me.

Alison is fabulous.. professional, very thorough… understood perfectly what I wanted. Recommended to friends already .

Fantastic advice, really friendly and we are now looking forward to our holiday. I have already recommended to several people

Alison is amazing and I recommend her time and time again

Alison is absolutely amazing and I would (and already have!) recommend her to any of my family, friends and colleagues. She's always goes over and above and makes sure you end up with a booking that perfectly matches what you were hoping for. The service always continues after booking which builds huge confidence and is exceptional. I can't see me ever using anyone else!

Great Service, Professional and competitively priced. Love the Travel Counsellor App by the way!

The service we received from Alison was fantastic, she understood our requirements and budget and was able to tailor the holiday to our requests, whilst also offering great advice and ideas, with prompt replies to our emails. I would not hesitate to recommend.

I recommend Alison all the time to people as she is amazing at finding and sorting our holidays

Alison is so helpful , nothing is a problem . She has gone above and beyond to get us the best deal possible . Have already recommended her to several of my friends

Alison Auld was absolutely outstanding at her job and finding us our perfect holiday and travel arrangements. We will without doubt recommend her to friends and family. Keep up the good work Alison.

Alison always goes above and beyond when trying to find the best fit holiday for us and the support at all stages is fantastic. Wouldn't hesitate to recommend and actually have on several occasions. Great service.

I'm already recommending Alison to everyone that will listen. She works with you to find your perfect holiday that meets all of your needs, is available to answer queries at any time and supports you to solve any problems encountered. I will always book my holidays with Alison.

I have been very happy with your prompt and efficient response to all my requirements and specs. Great service! Thank you

Alison will always go that extra mile to make your holiday hassle free & special.

Excellent service, keeps you informed at all times and with the current travel problems makes holidaying so much easier.

Alison definitely goes above and beyond, highly recommended regularly

Alison has been amazing. I could not recommend her anymore. Alison sorted our honeymoon within less than 48hours of our first message exchange! She’s always a message away. Looking forward to booking my next holiday with her too?? Thank you Alison!!

Fantastic service from start to finish nothing was to much trouble for Ali .

I’ve had to rearrange three times due to covid and lock down, fingers crossed for this time, nothing has been an issue with Ali looking after us, she’s let us informed, offered advice and made the whole process easy

Would highly recommend Alison. Great service, always comes straight back and factored in all our needs.

Alison was outstanding. She was really patient and never stopped looking for the best deals she took on board everything that we were looking for and was really helpful I wouldn't hesitate in using her again or recommending her to others

I have already recommended Alison to my sister. I found her very helpful in narrowing down our choices and finding the perfect holiday for us

Alison Auld was absolutely fantastic from start to finish. I have already reccommended Alison to friends and family. She has a lovely way with people and made me feel at ease right from the get go. Alison listened to our wish list and provided a range of options to meet our needs. I love that she threw in a few curve balls that definitely got us thinking. We're already thinking of other bookings we might make. Thank you again, Alison, you are a true gem.

Excellent service. Very helpful and responsive as always

Fast , Friendly and super efficient service from Alison combined with an in depth knowledge of our chosen destination made the whole booking process seamless and stress free . Will definitely be recommending and using again in the future . Well done

Alison is one of a kind, Amazing at what she does and we would have been lost without her

We booked our honeymoon through travel counsellors and Alison has been invaluable throughout the booking experience. She is helpful and well informed. She tweaked and changed our plans for us as many times as we needed and tailored our holiday to exactly what we wanted. Would highly recommend..

I already recommend Alison to anyone and everyone! The personalised service, travel insight and quick responses mean I wouldn't book via anyone else

Seemless service from start to finish, going above and beyond even sending videos from her family holiday of the resort.

Alison has been extremely supportive, offering advice and guidance to help us fulfill our family holiday. Due to Corvid,, she re-organized our holiday without hesitation. She has a very professional approach and at the same time a cheerful and friendly manner. I would highly recommend Alison and wouldn’t hesitate to use her services again. Carol

Having booked with Ali Auld, I would only ever book with Ali for future travel. The service she provided including helping with additional protocols this year was exceptional. She took the stress away and hours trawling the intranet to find our ideal holiday for our family. Thank you

The personalised service Alison gives us - and I say that as an ongoing thing - is amazing. Her knowledge, advice, honesty, care and professionalism is second to none. Having worked with Alison and the TC team over the past few years, myself and my family wouldn’t trust anyone else with our holiday plans

I’ve already recommended you to a few friends. You were a great help quick and very professional

Helpful any time of the day .. wouldn’t of got booked up without Alison

We were initially recommended the travel counsellors and we spoke with Alison Auld and we were very glad we did. We told her where we wanted to go and our budget. She came back with several recommendations, properties and prices. We went back to her several times with what was right for us and each time she got back to us with more suggestions and in no time we had the holiday WE wanted booked. Throughout the process Alison was approachable, super professional and very confident she would get us the holiday we wanted. This process for us was excellent because it took away the stress and time of us looking ourselves,our trip includes multiple flights in both directions and having to find and book this ourselves was daunting. Alison took that problem away so for us it was stress free.We would definately recommend Alison as a point of contact at the travel counsellors for all your holiday needs.

It's like having your own personal travel agency. Nothing is any trouble to her, Alison always rings back when she says she will, Totally reliable.

Always communicated very quickly. Nothing too much to help

Absolutely fantastic ,, so much easier than going to travel agent shop or the internet

So efficient and patient and got us the holiday we were looking for :-)

Alison has been brilliant!

Very helpful , Alison gave us some great ideas. Nothing was a problem. We felt the service she offer was fantastic

Always helpful at any time of day, even for the most ridiculous of questions

Alison has been an amazing help!! We simply couldn’t have managed to organise anything like she has for us!!! Can’t wait for the holiday and will use Alison for every other of our “lavish expensive” holidays in the future

fantastic servce from Alison nothing has been too much trouble shes amazing been very helpful thanks

I have already recommended Alison to my friends,this is the first time I’ve used the services of the Travel Counsellors and I’ve got to say that the service I’ve received so far is second to none from Alison. Holiday is now confirmed, looking forward to August.

Alison has been fantastic from the start of booking and still now helping anyway she can.will be recommending alison to all me friends and family

Alison has been great - easy and quick to contact, whether phone or email, changed plans to suit our needs as a group and offered to support our school with her expertise! Thank you again Alison - I will continue to call on you for all trips and holidays in the future.

Excellent service at short notice. The hotel was nice, travel was seamless and I was provided with very helpful local recommendations.

Alison is the best at what she does. She makes sure all my requirements are catered to and goes over and beyond to make our holiday a memorable one

Excellent service - plenty of advice, prompt reply to queries. We weren't left 'hanging' at any point in the process.

Alison was efficient and effective with a last minute holiday request. She found the perfect package and managed the end to end process so professionally. Very impressed!

Excellent service

Great personal service , prompt replies. Nothing was too much to ask Definitely recommend.

Ali takes the hassle out of organising a holiday, together with brilliant advice, knowledge from a network of colleagues, and access to savings to ensure we've had a smooth and massively enjoyable holiday - everytime and within budget. I couldn't recommend Ali and Travel Counsellors highly enough.

Very professional and knowledgeable as ever !

Nothing was to much trouble.

Alison immediately understood my requirement and expertly guided me to the holiday I needed.

Alison was a pleasure to deal with she was polite and friendly and genuinely cared about the requirements of our holiday and was very prompt in dealing with our enquiries, she has regularly kept us up to date.

Alison has been absolutely fantastic across the board. She has far exceeded expectation and provided such an amazing experience that I will be using her for EVERY holiday in future. She has made me more excited about travel than I’d thought possible, and I can not recommend her highly enough.

Excellent service - many thanks!

Very friendly and efficient with no pressure which is great.

Delighted with the service and advice we would strongly recommend Alison to friends, family and colleagues.

Alison has been first-class in every aspect of her work in finding, arranging and seeing through our holiday experience. Using Alison and Travel Counsellors has taken not only the hassle and worry out of ensuring we got what we wanted and paid for, but provided invaluable advice and knowledge in finding a holiday to suit our requirement AND budget. As a fussy client, I wanted to know what ALL my options were, which was not a problem to Alison at all. I cannot recommend Alison and the Travel Counsellors system enough.

Fantastic service and support from Alison. Would highly recommend.

I urge anyone planning a holiday to use Alison, her service is second to none! I have never felt so relaxed, she’s took all the stress away from me on my babymoon I’m going on! Nothing is a problem, she’s contactable so easily and just fantastic! Thank you once again for all you have done for us!

I highly recommend this lovely lady to help you with any travel plans. Alison has been so good at helping us tailor make our wedding in Cyprus and recommending a good hotel and helping us with all the finer details. Please feel free to drop her a line.

With our manic life, alison took the time which we don’t have to help us choose a lovely holiday. Giving us different options meant we quickly realised what we were after and settled in a great destination. It was so easy, everything is done for you and booking in one place. Thank you!

Ali was amazing through the whole process of booking my holiday, she offered options and responded to questions promptly. I will definitely book with Ali again in the future

We have just had the best family holiday thanks to Alison. Her attention to detail and ability to accommodate our requests to tailor make the perfect getaway for us, specially my 5 year old and 18 month old is commendable. All the special touches and personal approach is much appreciated.. thanks Alison and can’t wait to book the next getaway.

Very patient and helpful. all hours of the day :) I will definitely be recommending Alison to my friends and will certainly book my next holiday with her.

Definitely the best service with lots of advice , suggestions and enthusiasm to find the perfect holiday.

Alison provided first class, timely service which ensured we chose to make our booking with her. Excellent, supportive service