Hi, my name is Caroline Jenkins and I am your local Travel Counsellor based in Chafford Hundred, Essex.
I love travel with a passion and love arranging travel, as I'm home based and not tied to any particular supplier I have the freedom to find the perfect holiday to suit you. I think it's important to talk to my clients first and get to know their likes & dislikes before throwing pointless options at them just to make a sale.
With 25 years’ experience in the luxury cruise industry, working for the first cruise only specialist in the UK, I have an extensive knowledge of the market and have cruised extensively over the years on Royal Caribbean, Norwegian Cruise Line, P&O, MSC, Princess, Cunard, Seadream Yacht Club, Silversea, Crystal, Celebrity, Azamara and I'm sure there's a couple I've missed out! I regularly attend ship visits to check out new ships entering the market which I can feed back to my clients. I'm also an accredited Cruise Master - CLIA's highest accolade (Cruise Line International Association), the world's largest cruise industry trade association.
I'm not limited to cruise and arrange all types of holidays from city breaks, long haul, honeymoons, sports events, Christmas markets, groups, golf breaks and I can arrange personalised itineraries too.
When booking a holiday I take it personally. Your booking will always stay with me and I’m available 24/7 when you’re travelling should you need me and at hours to suit you should you wish to discuss your holiday options.
Cutting edge technology means that I have access to over 350 suppliers; from those that are well known to those that are not available on the high street which means I can tailor-make your holiday at a competitive price.
Your money will always be safe when you book with me, your holiday will be 100% financially protected against supplier failure by either ATOL or the Travel Counsellors trust.
Thank you for visiting my website. If you would like to discuss booking your next holiday please feel free to give me a call.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
07 March 2017
Skiing is not for me, I have tried but I don’t think I’ll ever try again! Yes, I’m disappointed in myself, yes I feel I’m missing out but I actually think I’m a danger to others on the slopes and that is just not fair! I’ve had a lesson at home in an indoor centre that wasn’t actually too bad, I only took the instructor out once... I was told not to worry it’s much easier on real snow…..I landed across the travelator on the nursery slopes in France causing it to stop thus holding everyone up whilst I laid there...
24 November 2016
I'd never been to Barbados so when I got the opportunity to be hosted by Elegant Hotels I was delighted, and what a time to visit when they are celebrating their 50th year of independence! Elegant Hotels have six properties located on the west and south coasts all unique in their offering. I stayed at two of their all-inclusive properties, first being Turtle Beach situated in the South on a 1,500 foot stretch of white sand where sea turtles return to lay their eggs every year. Water sports are complimentary and staff smiles are aplenty. Turtle Beach also features three...
05 September 2016
After a brief overnight visit at the launch of Norwegian Cruise Line's latest addition Norwegian Escape in After a brief overnight visit at the launch of Norwegian Cruise Line's latest addition, Norwegian Escape in Southampton last year, I didn't feel I experienced her full potential so where better than from her homeport in Miami! There's been a lot going on in Orlando too so I had to stop off there to see for myself. Not being a thrill seeker, adrenalin junkie or rollercoaster lover in any sense (boring my family call it) I had reserved myself to being chief bag...
04 March 2015
I can't claim to be sporty...at all, so when a skiing trip was suggested for February half term I just couldn't get excited even after being told I would love it...Hmmmm. But love it I did! Ok maybe I wasn't over excited about the skiing part but I did give it a go and although I've got a long way to go there is hope for me yet. I'll never forget this, my first ski trip in the village ski resort of Les Gets in the French Alps, wow I was blown away by the picture postcard setting, whiter than white...
17 September 2014
I’ve always wanted to visit the Norwegian Fjords and when I found a 12 night cruise departing from Harwich in the summer holidays I didn’t hang around to book! Travelling as a family with an 11 year old, keeping him busy was top of my list. I knew Royal Caribbean wouldn’t let me down and departing from the UK meant I could take as much luggage as I wanted! Brilliance of the Seas ticked every box…ample space in our cabin, great food options, fantastic entertainment, shore excursions and a kids club with brilliant facilities. Norway is very picturesque…..Our first port of call...
01 May 2014
It was with much excitement that I boarded BA with my husband, bound for Hong Kong to embark on a journey through Vietnam on Silver Shadow where I would also celebrate my Birthday. Having never been to Asia I was intent on making the most of my trip with a pre-cruise stay in Hong Kong at The Langham which is very close to the cruise port and easy to navigate around the sights, we managed a trip on the Star Ferry, a visit to The Peak and The Avenue of Stars in our short stay. This was my first time on...
Sent in by Jacqueline Foley
Essex, 24 September 2019
Such an efficient and personal service, nothing was too much trouble, and every question answered with no fuss and with real assurance. Completely took the stress out of booking my cruise. I would highly recommend Caroline to anyone looking to book their holiday, I’ll definitely be using Caroline to book any of my future breaks
Sent in by Francisco Rodriguez
New York, 05 June 2019
My second trip booked by Caroline, totally stress free for me.
Sent in by Jason Kim
USA, 05 June 2019
Great service from Caroline
Sent in by Martin Richter
Berlin, 05 June 2019
Great service from Caroline, rebooked me on a new flight late in the evening when my flight the next morning had been cancelled. Always available so I never have to worry.
Sent in by Natalie Dorrington
Essex, 12 March 2019
Very knowledgable, and really friendly, efficient service. I wouldn't hesitate to recommend Caroline to my friends and family
Sent in by Helen Barge
Warwickshire, 08 November 2018
Absolutely brilliant service in organising a group holiday. Loads of patience as the group changed their minds. Would highly recommend to anyone booking a holiday!
Sent in by C Betts
Warwickshire, 08 November 2018
Extremely helpful, flexible, knowledgeable and fast response
Sent in by Kelly Bonar
Bishops Stortford, 07 November 2018
Great friendly service and advice given for our party. Will be booking my summer holiday shortly through you too!
Sent in by Kevin Cornils
London, 17 October 2018
Caroline found me a last minute hotel for a conference when I was struggling to find accommodation. Super efficient and quick with the best possible rates.
Sent in by Omotola Oke
Essex, 02 October 2018
Caroline made the booking process very easy. She went out and beyond with the best accommodation and flight. Looking forward to going on my holiday
Sent in by Julia Smith
Essex, 10 September 2018
I have already recommended Caroline Jenkins to friends and family. She is excellent and professional at her job and goes out of her way to help me. She is an asset to the company
Sent in by Natalie Kennedy
Essex, 01 September 2018
Thank you once again Caroline Jenkins for yet another fabulous stress free holiday! Every little detail was taken care off and we didn’t have to worry about a single thing. So much care and detail is taken into consideration when we book with you from the handwritten luggage tags to the TC ted which was sent to the youngest children in our party. Myself and Claire Metson cannot thank you enough and you can guarantee we will be booking with you again. Many many thanks.
Sent in by Liam Chegwidden
Essex, 27 April 2018
Recently went on Marella Discovery 2 from Jamaica booked by Caroline, we had the most amazing time and everything went so smoothly. I would definitely recommend Caroline to book any travel, extremely helpful and knows all the best places! It was also my first Cruise and I wouldn’t look at booking another resort holiday after being on a Cruise. They cater for all ages and all types of people, the entertainment is fantastic especially Guy Stoker! The drinks and food are also high quality and it’s never ending so if you like your food and drink, a cruise is for you!
Sent in by Kelvin Lillicrap
Hertfordshire, 27 April 2018
Day one of the cruise, before we even pulled up to the ship I was thinking how am I going to cope confined on a ship and at sea, was there going to be plenty of things to do and entertainment for all? Was the food going to be edible and the drinks not watered down and size of the rooms ok? I needn't have worried, there was plenty to do, drinks and bar staff where fantastic and I could not fault the food at all. It was great to visit different destinations in one holiday and the experience was made even better with all family and friends on board to ease me into my first and definitely not my last cruise indeed as I am hooked now. The experience could not have happened without Caroline.
Sent in by Michelle McGuire
London, 25 April 2018
This was my first cruise but will most definitely will not be my last. The holiday was very relaxing and enjoyable and had just the right amount of stop offs. The food was amazing and there was always plenty of variety. There was an indoor pool, as well as an outdoor one, which was ideal for me as I had the option to swim indoors when the midday sun was out. The spa, gym and onboard exercise classes were also a luxury for myself. The staff were all amazing and more than happy to help. I highly recommend the cruise and booking via travel counsellors as the whole experience was amazing. Already looking at my next cruise
Sent in by Claire Metson
London, 21 February 2018
Caroline helped with any request I made and was very quick to reply to any emails I sent. Will definitely recommend her to friends and family.
Sent in by George Kettenis
London, 09 January 2018
Caroline always provides an excellent level of service and deals with any queries in a timely manner. Will definitely book again!
Sent in by Jacqueline Foley
Essex, 17 October 2017
Just wanted to say a huge thank you! We had an amazing experience and can't wait to go back! Your help was invaluable, as we have never having been on a cruise before, we wouldn't have known where to start. The stateroom was perfect for my mum, lots of space, and the walk in shower was just what was required. Look forward to booking my next cruise with you!
Sent in by Yvette Mhlanga
London, 07 September 2017
Caroline was very helpful and was on hand to help everystep of the way. She stayed in touch with us once we had left and told us we could contact her at any point. We were able to discuss a few ideas and go back and forth and she remained very helpful throughout this time. Definitely using her again for next year.
Sent in by Sarah Robson
Hertfordshire, 06 September 2017
We had a fab time in Jamaica thank you. Weather was perfect but more than that the hotel was very good, amazing food in all the restaurants, loads for the kids to do and exceptional service from everyone we met. Thank you so much for all your work sorting it out.
Sent in by Joseph Leonardi
Essex, 06 September 2017
Caroline arranged a weekend in Amsterdam for me, easy to deal with & great recommendations.
Sent in by Robert King
Kent, 24 July 2017
Extremely helpful and a great knowledge of not only each resort but each hotel, very impressed with the service.
Sent in by Debbie Newson
Essex, 21 April 2017
Thank you so much Caroline for booking our trip to Euro Disney everything went very smoothly - with 2 young kids I wasn't sure! The hotel you suggested was great, Eurostar booking had great seats allocated and all our passes were ready for collection on arrival. No stress for me you did a great job thank you so much for all your advice, emails and the Mickey Mouse hats too! Keep up the great work. thank you xx
Sent in by June Simmons
West Kingsdown, 21 April 2017
Thank you Caroline for a lovely stress free holiday. You were so efficient when I went to LA on my own last year, everything sorted so no worries, so I knew I could relax and enjoy myself from the beginning of my mini cruise. It was my first cruise so I was apprehensive but you explained everything, I had a lovely relaxed few days. Can't wait for my Caribbean cruise next year because I know I can pack my case and leave all the stuff I hate to you. Thanks again for being so excellent. xx
Sent in by Michelle Peacock
Chatteris, 20 April 2017
Caroline is always willing to help and goes to great lengths to find the answers to my many questions. I have always booked for multiple people and Caroline co-ordinates all the information and makes life a whole lot easier in respect of cruising!
Sent in by Tracey Sell
Sidcup, 28 January 2017
Caroline listened to all our specifications and came back with a great easy to understand quote. She booked our holiday of a lifetime. Roll on November.
Sent in by Natalie Norton
London, 17 January 2017
What can I say, except thank you so much Caroline! We've just come back from a wonderful week cruise around the canaries and it was amazing. From the moment we gave Caroline our criteria of what we were after on our first ever cruise, we never had to worry about a thing. She arranged everything from start to finish, even down to notifying the ship that it was a member of our parties Birthday. It's these little touches that make all the difference. The fact that I never had to worry about any of the booking details or checking in made such a difference to me and made the whole lead up to our holiday much more relaxing. I can't fault the service we received from Caroline at all. It was first class all the way and I will definitely be booking any future holidays with her from now on. Thank you for finding us the perfect holiday!!!!
Sent in by Michael Jenkins
Suffolk, 16 January 2017
Think Caroline should appear on strictly, guess she gets quite a few 10's!
Sent in by Gary Cheek
Essex, 13 January 2017
Very professional and every choice Caroline helped us with was great for me and my family. Well done, thank you
Sent in by Liza Cheek
Essex, 08 January 2017
Caroline is an excellent travel consultant, she considered our unique needs as she planned our itinerary. Every suggestion was excellent, she took into account our budget, time constraints, likes and dislikes. Thank you so much Caroline, you made our trip easy and stress free. We will definitely be booking with you again!
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01375 887510