Really helpful travel counsellor providing lots of different options within our budget and love the app where all the details are stored.

Caroline is so patient with my sister and I when we can’t make up our mind on what or where we want to go. She offers excellent advice, isn’t pushy, but always manages to find us brilliant options.

Caroline is always happy to help and answer any questions I may have.

Excellent service from Caroline. Even responded to my messages at weekends. Highly recommend !

Booking our travel through Caroline takes all the guess work out of our holidays and leaves us feeling we’re certain to enjoy every minute. Her knowledge and attention to detail are invaluable in helping us pick the right destination and accommodation, and her with the package put together entirely we have almost nothing to actually do!

I have already been recommended to use Caroline by my friend and sister. Caroline is excellent and reactive and I would 100% use again.

Everything was easy and straight forward, replies were quick.

Professional, friendly, knowledgeable service! Takes the stress away !

Listens to checklist, easy to book and attentive before, during and after each stay!

Caroline takes the weight and worry away, answers any questions and is always there for us.

Very efficient and friendly service!

Caroline was a pleasure to deal with. She understood my brief perfectly and the process was seamless.

Caroline is great! Nothing is too much trouble.

Thank you so much Caroline for helping us plan our dream holiday!

Caroline has been amazing. Nothing was too much trouble for her. She helped us tailor a perfect trip and we can't wait to go later this year.

Professional, helpful and very friendly. Would definitely recommend.

Nothing was too much trouble for Caroline, returning my (many) requests to schedule changes promptly and professionally. Would definitely use Caroline again!

Caroline was very responsive and patient with our changes, she made the whole booking very easy.

Caroline always listens to your needs and is open, flexible, and enthusiastic to create the holidays to suit you best!

Caroline was extremely helpful, knowledgeable and very friendly, making our travel plans very enjoyable, and stress free. Thank you very much for all your help, it was very much appreciated, we could not have found our perfect holiday without her.

Caroline as always has been super helpful with both suggestions and advice on what holiday would be best for us. Service has been 5 star, prompt responses, great options and obtained a great deal for us!

Caroline was great from start to finish, even checking in on me whilst I was away to make sure everything was ok. Would highly recommend her.

Outstanding service from the start to the end of my booking, nothing was too much for Caroline. Caroline provided me with lots of options, choices & advice, she answered all of my questions and provided me with lots of additional useful information. Highly recommend Caroline and will book again with her.

Have booked a few holidays through Caroline and will continue to book, she's very helpful and finds you exactly what you're looking for. High recommend!

Caroline has been extremely helpful and ensured we didn't lose out when our cruise was cancelled. Really pleased we used Travel Counsellors rather than booking direct.

Caroline has been great. Professional, informative & always quick to respond to any queries.

Under existing circumstances at the time (covid restrictions) our holiday was excellent due to the efforts of counsellor Caroline Jenkins

Caroline makes booking so easy and makes sure every step up to and during your holiday is as planned! I always recommend when people are talking about holiday plans!!

Caroline is always helpful and proactive. Quick to respond to emails and queries. Booking holidays have been a breeze. I have even recomm3nded her to my family & friends for their future travels

Nothing was too much trouble for Caroline, returning my (many) requests to schedule changes promptly and professionally. Would definitely use Caroline again!

Such an efficient and personal service, nothing was too much trouble, and every question answered with no fuss and with real assurance. Completely took the stress out of booking my cruise. I would highly recommend Caroline to anyone looking to book their holiday, I’ll definitely be using Caroline to book any of my future breaks

My second trip booked by Caroline, totally stress free for me.

Great service from Caroline

Great service from Caroline, rebooked me on a new flight late in the evening when my flight the next morning had been cancelled. Always available so I never have to worry.

Very knowledgable, and really friendly, efficient service. I wouldn't hesitate to recommend Caroline to my friends and family

Absolutely brilliant service in organising a group holiday. Loads of patience as the group changed their minds. Would highly recommend to anyone booking a holiday!

Extremely helpful, flexible, knowledgeable and fast response

Great friendly service and advice given for our party. Will be booking my summer holiday shortly through you too!

Caroline found me a last minute hotel for a conference when I was struggling to find accommodation. Super efficient and quick with the best possible rates.

Caroline made the booking process very easy. She went out and beyond with the best accommodation and flight. Looking forward to going on my holiday

I have already recommended Caroline Jenkins to friends and family. She is excellent and professional at her job and goes out of her way to help me. She is an asset to the company

Thank you once again Caroline Jenkins for yet another fabulous stress free holiday! Every little detail was taken care off and we didn’t have to worry about a single thing. So much care and detail is taken into consideration when we book with you from the handwritten luggage tags to the TC ted which was sent to the youngest children in our party. Myself and Claire Metson cannot thank you enough and you can guarantee we will be booking with you again. Many many thanks.

Recently went on Marella Discovery 2 from Jamaica booked by Caroline, we had the most amazing time and everything went so smoothly. I would definitely recommend Caroline to book any travel, extremely helpful and knows all the best places! It was also my first Cruise and I wouldn’t look at booking another resort holiday after being on a Cruise. They cater for all ages and all types of people, the entertainment is fantastic especially Guy Stoker! The drinks and food are also high quality and it’s never ending so if you like your food and drink, a cruise is for you!

Day one of the cruise, before we even pulled up to the ship I was thinking how am I going to cope confined on a ship and at sea, was there going to be plenty of things to do and entertainment for all? Was the food going to be edible and the drinks not watered down and size of the rooms ok? I needn't have worried, there was plenty to do, drinks and bar staff where fantastic and I could not fault the food at all. It was great to visit different destinations in one holiday and the experience was made even better with all family and friends on board to ease me into my first and definitely not my last cruise indeed as I am hooked now. The experience could not have happened without Caroline.

This was my first cruise but will most definitely will not be my last. The holiday was very relaxing and enjoyable and had just the right amount of stop offs. The food was amazing and there was always plenty of variety. There was an indoor pool, as well as an outdoor one, which was ideal for me as I had the option to swim indoors when the midday sun was out. The spa, gym and onboard exercise classes were also a luxury for myself. The staff were all amazing and more than happy to help. I highly recommend the cruise and booking via travel counsellors as the whole experience was amazing. Already looking at my next cruise

Caroline helped with any request I made and was very quick to reply to any emails I sent. Will definitely recommend her to friends and family.

Caroline always provides an excellent level of service and deals with any queries in a timely manner. Will definitely book again!

Just wanted to say a huge thank you! We had an amazing experience and can't wait to go back! Your help was invaluable, as we have never having been on a cruise before, we wouldn't have known where to start. The stateroom was perfect for my mum, lots of space, and the walk in shower was just what was required. Look forward to booking my next cruise with you!

Caroline was very helpful and was on hand to help everystep of the way. She stayed in touch with us once we had left and told us we could contact her at any point. We were able to discuss a few ideas and go back and forth and she remained very helpful throughout this time. Definitely using her again for next year.

We had a fab time in Jamaica thank you. Weather was perfect but more than that the hotel was very good, amazing food in all the restaurants, loads for the kids to do and exceptional service from everyone we met. Thank you so much for all your work sorting it out.

Caroline arranged a weekend in Amsterdam for me, easy to deal with & great recommendations.

Extremely helpful and a great knowledge of not only each resort but each hotel, very impressed with the service.

Thank you so much Caroline for booking our trip to Euro Disney everything went very smoothly - with 2 young kids I wasn't sure! The hotel you suggested was great, Eurostar booking had great seats allocated and all our passes were ready for collection on arrival. No stress for me you did a great job thank you so much for all your advice, emails and the Mickey Mouse hats too! Keep up the great work. thank you xx

Thank you Caroline for a lovely stress free holiday. You were so efficient when I went to LA on my own last year, everything sorted so no worries, so I knew I could relax and enjoy myself from the beginning of my mini cruise. It was my first cruise so I was apprehensive but you explained everything, I had a lovely relaxed few days. Can't wait for my Caribbean cruise next year because I know I can pack my case and leave all the stuff I hate to you. Thanks again for being so excellent. xx

Caroline is always willing to help and goes to great lengths to find the answers to my many questions. I have always booked for multiple people and Caroline co-ordinates all the information and makes life a whole lot easier in respect of cruising!

Caroline listened to all our specifications and came back with a great easy to understand quote. She booked our holiday of a lifetime. Roll on November.

What can I say, except thank you so much Caroline! We've just come back from a wonderful week cruise around the canaries and it was amazing. From the moment we gave Caroline our criteria of what we were after on our first ever cruise, we never had to worry about a thing. She arranged everything from start to finish, even down to notifying the ship that it was a member of our parties Birthday. It's these little touches that make all the difference. The fact that I never had to worry about any of the booking details or checking in made such a difference to me and made the whole lead up to our holiday much more relaxing. I can't fault the service we received from Caroline at all. It was first class all the way and I will definitely be booking any future holidays with her from now on. Thank you for finding us the perfect holiday!!!!

Think Caroline should appear on strictly, guess she gets quite a few 10's!

Very professional and every choice Caroline helped us with was great for me and my family. Well done, thank you

Caroline is an excellent travel consultant, she considered our unique needs as she planned our itinerary. Every suggestion was excellent, she took into account our budget, time constraints, likes and dislikes. Thank you so much Caroline, you made our trip easy and stress free. We will definitely be booking with you again!

I have booked a couple of trips with Caroline already, her expertise and knowledge of the cruise industry have given me fantastic holidays and very fond memories. First class service from start to finish!

I recently had a fab cruise with family and friends to Dubai arranged by Caroline, one of the best holidays ever. She did absolutely everything so all we had to do was turn up and enjoy!

Excellent service, Caroline was very quick to answer all queries and a great service all round! Thank you.

The service we experienced has been excellent from start to finish. Any questions were answered quickly and the service we have been given has been second to none. I wouldn't think twice in recommending Caroline to other friends and colleagues. Thank you!!

Excellent service! Fast, efficient and met my needs exactly. Thank you Caroline for organising.

Caroline was extremely helpful, she listened to our needs and found us lots of different holiday options. I would highly recommend her.

I wanted to book a Caribbean Cruise for 6 people who had different needs. I did not know where to start. Caroline was brilliant at taking note of what was/what not required and sent some fab cruises through and we chose one. All through the process Caroline was most helpful, dealing with queries, helping when the P &O website crashed for a week, passing on recommendations, even writing our luggage labels! On arrival at the ship we each had a bottle of Prosecco and a note from Caroline, which was such a lovely personal touch. It was comforting to know we could contact Caroline at any time. I would definitely use Caroline again and recommend her to friends/family. Thank you!

Friendly, prompt and efficient service - can't ask for more than that!

Caroline is very easy to work with. She listens to what you want and strives to give you everything you have asked for. I wouldn't try and arrange my own holidays again as Caroline gets the best price and best holidays!

Caroline found us exactly what we were looking for and took the stress of searching away. I feel very comfortable leaving my holiday in her hands and wouldn't hesitate to recommend her.

Caroline not only found us the best deal (beat EVERYTHING we found on the internet and, her prices were live and up-to-date!) but she also dealt with everything for us, even down to writing out the luggage labels! On the subject of luggage she got us upgraded to 20kgs rather than the standard 15kgs. She made sure that all the paperwork was arranged and there was even specific instructions of where to go once we had collected our luggage (Mahon Airport) to find our transfer office to pick up the coach. The holiday she found us in Menorca, Cala Blanca was fantastic in itself (2 adults and a 9 year old child travelling) and although the hotel was a 3 star it was spotlessly clean and everything (even down to the handles leading into the swimming pool!) were cleaned every day! Had some typical Brits moaning that the food was rubbish (all inclusive), but when you dug deeper you found out this meant there wasn't burgers every day. If you want burgers every day, go to Southend. Fantastically smooth holiday from the moment we started to talk to Caroline right to the very end! One complaint, Caroline, next time, can you please make sure the M25 isn't closed when we get back! Thanks for everything!

Caroline was both friendly and professional and went through plenty of options!

Thank you Caroline for the stress free & friendly service booking my holiday. You covered every detail of our requirements and I will definitely recommend you.

Both my husband and I work full time in very demanding jobs and the majority of our time is taken up with these and any free time is spent with our young son. We had received a lot of good reviews about a hotel in Turkey but the flights were at very unreasonable times with a young child and the costs were higher than we were expecting to pay. James had dealt with Caroline in the past and we sent her over the details of where we were looking at and she came back with a cheaper quote and ideal flight times for a family with young children. Caroline has helped us so much and we are already planning on contacting her next month to book us a mini cruise!