Hello, I’m Charlotte, welcome to my web page.
I live and work by the sea in Sussex and I arrange travel itineraries for clients who live and work throughout the UK and internationally.
I offer bespoke holidays from weekend breaks to African Safaris, I book every type of holiday that my customers desire. When you book with me I guarantee your receive a first class concierge service that you won't find with any other travel company.
I am available 7 days a week to communicate with you at times to suit you and my head office colleagues are at the end of the phone 24 hours a day to answer any query you may have.
I’ve worked in customer travel for 21 years, working for three leading independent travel companies. I count myself lucky to have travelled to over 40 countries and to have lived and worked in beautiful places in Greece, India, Thailand and Australia. So, I have lots hints and tips to share with you all!
Please get in touch and let’s see where your next trip will take you.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
Sent in by Michelle O'Connell
Eastbourne, 28 July 2020
Next time we go abroad, I will most certainly be picking the brains and going through this lovely lady Charlotte Duffy who has tirelessly been trying to help me with my 3 and half month battle with ****** (who I would highly recommend NOT to go with) to retrieve a refund for products not delivered. She has been by my side for no profit of her own, phoning, researching and generally witnessing the incredible lies being spun and avoidance tactics of an unprofessional travel company... completely flabbergasted that businesses can run like that. If it wasn't for Charlotte's support I don't know how I would have managed the feeling of insanity and stress and case still ongoing. She is an absolute angel!!
Sent in by Dani Perkins
Essex, 09 April 2020
We had the Honeymoon of our dreams thanks to Charlotte. The world turned upside down while we were away so plans, flights and destinations had to change. Charlotte kept on top of everything for us and got us home safely. She couldn’t have done more to help us and we can’t thank her enough for that. We will never book a holiday without her now! So professional and friendly and so happy to have her in our lives!! We can’t wait for the next holiday when this is all over!!!
Sent in by Danielle White
Essex, 15 November 2019
I have just booked my Honeymoon with Charlotte! She made it so exciting and stress free! I am never going to drive myself mad looking online at endless holiday ideas ever again! Charlotte knew exactly what we would like and I'm now counting down the days till our dream Honeymoon! Thank you
Sent in by Rick Currie
Essex, 07 November 2019
Charlotte is a credit to your company. She made our trip a breeze to book and all the last minute changes didn't faze her at all. Charlotte went out of her way to help us and has even said she will check us all in online. I have a house in Florida and will use Charlotte for all my future travel plans.
Sent in by Laura Cowdroy
Sutton, 15 October 2019
Charlotte you are amazing!!! We had a dream holiday we wanted to book and Charlotte went above and beyond to help us book exactly what we wanted! Charlotte is so knowledgeable that she could give us personal recommendations of places to visit, stay and even restaurants. Honestly if you want a stress free holiday booking with a friendly agent get in contact with Charlotte asap you won’t regret it at all!!
Sent in by Mark Hancox
Mallorca, 26 September 2019
Charlotte provides a great service, in finding solutions to our questions and requirements, ending in a wonderful tailor made holiday.
Sent in by Jess Shale
Hastings, 26 September 2019
I cannot recommend Charlotte enough. Yesterday was so incredibly stressful for me and my partner, after finding out that Thomas Cook ceased trading and our dream holiday was no longer going ahead. After asking Charlotte for her advice, she offered to see if she could find a way to get us there... And within moments she confirmed that she could arrange to rebook our exact holiday, just two days later than originally planned. She has been so patient with us and so understanding. She is incredibly helpful and answers queries so quickly! I would recommend Charlotte to anybody and everybody looking to arrange their perfect getaway.
Sent in by Pamela Liscoe
Alicante, Spain., 11 August 2019
I would certainly recommend Charlotte to my friends & family. She was extremely professional and very willing to find the best possible flights for my husband & I .
Sent in by Leo Flatters
Kalkan, Turkey, 06 August 2019
Despite travelling the world far & wide, we have never used a travel counsellor before - However, I think our recent experience with Charlotte could be the start of a long-term relationship. We found her calm, attentive, knowledgeable and responsive. She certainly knows her stuff and was able to work with us to build an excellent tour itinerary of 8 flights across several countries at a reasonable price.Thank you and well done - it's 10 out of 10 from us! Thanks so much. Leo & Sharon Flatters
Sent in by Tony Nalty
North Yorkshire, 22 July 2019
Charlotte is friendly and supportive, a travel counsellor I feel I can trust.
Sent in by Terry Mcfadden
London, 03 July 2019
Charlotte was very helpful from start to finish very professional, she was great to deal with, will definitely use Charlotte again.
Sent in by Colin Lampshire
Eastbourne, 24 June 2019
Very helpful and attention to details was impressive.
Sent in by Emma Collingwood
Eastbourne, 10 June 2019
We used Charlotte to book our first family holiday. She came up with some fantastic ideas and locations, exactly what we were looking for - but we could not have found ourselves. Charlotte listens to you what you want and helped us make some wonderful memories. We will be using Charlotte for our winter holiday and highly recommend her service. Thank you!
Sent in by Danielle Quinn
London, 10 June 2019
Thank you so much to Charlotte for arranging our exciting trip! She was so helpful and approachable, was available any time for endless questions. Charlotte was honest when helping us pick between a few destinations and understood what we wanted out of the trip! Would recommend to everyone! Thank you
Sent in by Zita Sharman
Essex, 10 June 2019
We have used Charlotte on many occasions for our travels and would not go to anyone else. Charlotte has always done everything possible to ensure great deals and no hassle. Best travel agent we have ever used.
Sent in by Sally Allen
Essex, 10 June 2019
Charlotte knows her stuff, has travelled and seen many places so can recommend so much! Also she is lovely to talk to ,very patient ,has saved us money and always calls you back.
Sent in by Dominic Simpson
London, 10 June 2019
I have had the pleasure to know Chrolotte for many years and have booked numerous holidays from in the past and have found her service and knowledge of the world nothing short of excellent.. She is extensively travelled and there are few corners of the globe she could not give first hand advise on. If you are looking for a package, flights or even just advise, I would thoroughly recommend you first have a chat with Charlotte..
Sent in by Steve Davies
Eastbourne, 10 June 2019
I found Charlotte to be very approachable and helpful. Everything she said she would do, she has done and got back to me each time. Charlotte negotiated a very good deal for us for which I am very grateful and I will certainly be recommending her to friends and family.
Sent in by Tanya Malone
London, 10 June 2019
What fantastic service. Charlotte recommended the most beautiful hotels for myself and my husband for my 40th. She was very patient with my 100 questions I threw at her and answered all with so much knowledge enabling me to make an informative decision as to what islands to visit. Will definitely be using Charlotte again and recommending her to friends and family.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01323 660 029