My name is Charlotte and I am a personal travel counsellor based in Jersey in the Channel Islands. I offer a concierge style approach to travel with exceptional service levels.
I have over ten years’ experience in the travel industry, working mostly in First and Business Class and corporate travel in London. Organising travel is my absolute passion and I strive to offer the highest level of service and care to my customers in order to create bespoke travel experiences for every trip, whether for business or leisure.
My love of travel started as a young teenager, when my family moved from the UK to Venezuela, in South America. This opened up a whole new perspective on the world and ignited my adoration for all things travel. I’ve travelled the globe extensively with just the continent of Antarctica to tick off my list. I use this knowledge and experience of travel and my understanding of the industry, to help me plan and offer a complete travel solution.
By building up relationships and listening carefully to my customers, I can understand exactly what their requirements are, meaning I can offer an authentic, tailor-made travel service, creating unique and personalised itineraries that wouldn’t be found by searching the internet. So whether you’re looking to book anything from private jets, business trips, to visiting your bucket list destinations, I look forward to discussing this with you in greater detail so I can create your next incredible trip.
By booking with me you can ensure that your holiday will be 100% financially protected through Travel Counsellors Financial Trust and ATOL.
If you want to find out more, please get in touch, I would love to hear from you. I am available outside of conventional working hours to fit in with your schedule and needs.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My Videos
My TC App
02/02/2023
The amazing MyTC App where you can view quotes, make payments and manage your documents all in one place.
Trust me with your travel plans
28/09/2022
5 Reasons to trust me with your travel plans
Postcards
11/08/2022
Postcards
Wishlist
11/08/2022
Wishlist
Trusted Travel
08/07/2022
Trusted Travel
Get the edge on your next holiday
04/07/2022
Get the edge on your next holiday
Moments that matter
04/07/2022
Moments that matter
My customer stories
Sent by Adrian Goodger
Kent 12/06/2024
Efficient, knowledgeable and diligent, in our dealings to date and hopefully for our future upcoming trips, Charlotte's attention to detail and all round back up / dedication has proven to be totally worthwhile and very welcome.
Sent by Sally Hone
Jersey 12/06/2024
Charlotte, has helped me look into quite a few trips in the past, she was great at coming back to me very quickly with options and ideas and understood my requirements and details with ease! More recently booking up a family holiday to Mexico for my children and myself she has been really amazing and linking me into a tour I was interested in adding into the holiday. Charlotte really is so much help and I feel comfortable asking about any aspect of the trip and completely confident with her support in booking it all up. I will definitely be booking and entrusting charlotte with future holidays. Charlotte certainly is very knowledgeable about a lot of places and how things work best with flight times, logistics etc especially with children in tow. Charlotte really cares about the detail and which makes all the difference in booking a holiday and really wants the best trip possible to plan for. Super glad I met her as the booking up process of any trip is now not a concern for me. She is also really great at suggestions and sparks of inspiration too which are very welcome.
Sent by Wendy Critchlow
Guildford 12/06/2024
Charlotte is knowledgeable, personable, professional and efficient. That’s all you need!
Sent by John Young
Jersey 12/06/2024
Best service we have ever received when booking an holiday. We will definitely return to book more trips!
Sent by Lucy Moir
Godalming 12/06/2024
Excellent efficient service from Charlotte once again. Highly recommended.
Sent by Alice Bacon
London 12/06/2024
Charlotte gave so many fantastic options and promptly responded to our follow up questions to help us decide.
Sent by Pamela Glover
Jersey 12/06/2024
Charlotte is absolutely amazing - so professional and gets back to you so quickly, nothing is too much bother, even when you change your mind on something. Brilliant service and I will always use her.
Sent by Ian Shepherd
Jersey 12/06/2024
Charlotte has now booked several holidays for us. We rely on her to find destinations and resorts to suit us and she spends time contacting the hotels to make sure the accommodation is exactly to our needs. We like the personal touch she brings.
Sent by Adrian Goodger
Kent 12/06/2024
Understood the brief, responded perfectly and very timely.
Sent by Charlotte Butler
Jersey 12/06/2024
Clear and prompt communication. Excellent service, thank you!
Sent by Rebecca Henwood Darts
Jersey 12/06/2024
Really quick and helpful responses, very flexible to client needs and good suggestions to consider
Sent by Helen Knight
Jersey 12/06/2024
Charlotte was brilliant when booking our first big family holiday. We changed requirements and scope on her a couple of times and she was so patient, understanding and supportive in helping us find the perfect holiday. Thank you so much
Sent by Caroline Roberts
Surrey 12/06/2024
Charlotte was really helpful in advising trusted advice and research and booking our holiday to Lapland. Wouldn't hesitate to recommend to friends and family.
Sent by Yvonne Shepherd
Jersey 12/06/2024
I would definitely recommend Charlotte to any friends or family. She is highly competent and personable, reacts quickly to all enquires and perfectly understands our needs.
Sent by N Mildmay White
Norfolk 06/03/2023
Charlotte, provided great advice and clear guidance to help us understand our options. She was very quick to respond to our queries and we feel that we have definitely found the right package for our family because of her help. We now just cannot wait to go!
Sent by C Davoes
Surrey 06/03/2023
This was our first experience of the Travel Counsellor service and we’re very impressed with Charlotte from start to finish. So much so, we went straight back and booked a second holiday within a week. I’m sure we will continue to use Charlotte’s expertise for many more holidays to come.
Sent by P De Veulle
St Helier 06/03/2023
Very responsive, good options, good advice. Thank you.
Sent by J Murray
Cornwall 11/02/2023
Charlotte was a dream to work with and went over and above to ensure I had the right bookings for my complicated work trip to Australia. I would recommend her to anyone and will book all of my business and personal travel with her from now on!
Sent by L Moir
Godalming 11/02/2023
Charlotte was a great help in our search to find a family holiday & made the whole process really easy.
Sent by F Weston
St Helier, Jersey 02/02/2023
I had a travel emergency and Charlotte handled it with ease, swiftness and professionalism. I am so grateful for her service and would highly recommend Charlotte.
Sent by R Watson
Surrey 18/01/2023
Amazing service sorting some last minute business flights. Charlotte was fantastic to deal with, very efficient and I had all the documents ready to go in my app before I knew it.
Sent by C Palmer
Surrey 12/12/2022
Charlotte knew the merits of a number of different hotels and understood our needs very well.
Sent by Claire R
High Wycombe 28/10/2022
Charlotte helped us to find a holiday to look forward to and completely took the stress out of the process. I’ve passed her details to friends and would highly recommend her efficient, professional and extremely well researched service.
Sent by Y Shepherd
Jersey 12/10/2022
Charlotte helped us greatly to chose the right destination to find winter sunshine. She took great care to ensure we had the correct accommodation to meet our needs. We will happily recommend her to friends.
Sent by Jane Elmer
East Horsley, Surrey 03/09/2022
First Class attention! Charlotte produced an excellent package based on our requirements. She was very thorough and the information was quickly available for us to see on the My TC App.
Sent by Claire Barrow
Jersey 11/08/2022
Charlotte is fantastic. She found me a hotel within 10 mins after I had been let down by another company. Wouldn’t hesitate to keep using her!
Sent by Preeti Khera
Walsall 11/08/2022
The whole process felt very supportive and Charlotte really listened to our needs when suggesting ideas for our holiday. We are so excited about our upcoming trip and will absolutely use her to help with future holidays. I have already recommended her to friends and family.