Efficient, knowledgeable and diligent, in our dealings to date and hopefully for our future upcoming trips, Charlotte's attention to detail and all round back up / dedication has proven to be totally worthwhile and very welcome.

Charlotte, has helped me look into quite a few trips in the past, she was great at coming back to me very quickly with options and ideas and understood my requirements and details with ease! More recently booking up a family holiday to Mexico for my children and myself she has been really amazing and linking me into a tour I was interested in adding into the holiday. Charlotte really is so much help and I feel comfortable asking about any aspect of the trip and completely confident with her support in booking it all up. I will definitely be booking and entrusting charlotte with future holidays. Charlotte certainly is very knowledgeable about a lot of places and how things work best with flight times, logistics etc especially with children in tow. Charlotte really cares about the detail and which makes all the difference in booking a holiday and really wants the best trip possible to plan for. Super glad I met her as the booking up process of any trip is now not a concern for me. She is also really great at suggestions and sparks of inspiration too which are very welcome.

Charlotte is knowledgeable, personable, professional and efficient. That’s all you need!

Best service we have ever received when booking an holiday. We will definitely return to book more trips!

Excellent efficient service from Charlotte once again. Highly recommended.

Charlotte gave so many fantastic options and promptly responded to our follow up questions to help us decide.

Charlotte is absolutely amazing - so professional and gets back to you so quickly, nothing is too much bother, even when you change your mind on something. Brilliant service and I will always use her.

Charlotte has now booked several holidays for us. We rely on her to find destinations and resorts to suit us and she spends time contacting the hotels to make sure the accommodation is exactly to our needs. We like the personal touch she brings.

Understood the brief, responded perfectly and very timely.

Clear and prompt communication. Excellent service, thank you!

Really quick and helpful responses, very flexible to client needs and good suggestions to consider

Charlotte was brilliant when booking our first big family holiday. We changed requirements and scope on her a couple of times and she was so patient, understanding and supportive in helping us find the perfect holiday. Thank you so much

Charlotte was really helpful in advising trusted advice and research and booking our holiday to Lapland. Wouldn't hesitate to recommend to friends and family.

I would definitely recommend Charlotte to any friends or family. She is highly competent and personable, reacts quickly to all enquires and perfectly understands our needs.

Charlotte, provided great advice and clear guidance to help us understand our options. She was very quick to respond to our queries and we feel that we have definitely found the right package for our family because of her help. We now just cannot wait to go!

This was our first experience of the Travel Counsellor service and we’re very impressed with Charlotte from start to finish. So much so, we went straight back and booked a second holiday within a week. I’m sure we will continue to use Charlotte’s expertise for many more holidays to come.

Very responsive, good options, good advice. Thank you.

Charlotte was a dream to work with and went over and above to ensure I had the right bookings for my complicated work trip to Australia. I would recommend her to anyone and will book all of my business and personal travel with her from now on!

Charlotte was a great help in our search to find a family holiday & made the whole process really easy.

I had a travel emergency and Charlotte handled it with ease, swiftness and professionalism. I am so grateful for her service and would highly recommend Charlotte.

Amazing service sorting some last minute business flights. Charlotte was fantastic to deal with, very efficient and I had all the documents ready to go in my app before I knew it.

Charlotte knew the merits of a number of different hotels and understood our needs very well.

Charlotte helped us to find a holiday to look forward to and completely took the stress out of the process. I’ve passed her details to friends and would highly recommend her efficient, professional and extremely well researched service.

Charlotte helped us greatly to chose the right destination to find winter sunshine. She took great care to ensure we had the correct accommodation to meet our needs. We will happily recommend her to friends.

First Class attention! Charlotte produced an excellent package based on our requirements. She was very thorough and the information was quickly available for us to see on the My TC App.

Charlotte is fantastic. She found me a hotel within 10 mins after I had been let down by another company. Wouldn’t hesitate to keep using her!

The whole process felt very supportive and Charlotte really listened to our needs when suggesting ideas for our holiday. We are so excited about our upcoming trip and will absolutely use her to help with future holidays. I have already recommended her to friends and family.