Based In Uckfield

Claire Coleman

It's Nice To Meet You

I'm Claire, I live in Uckfield, East Sussex with my husband Paul and our two children Emily and George. I have been in travel for 30 years and have a real passion for the industry. I would love to be able to use my experience and expertise to help you find your perfect holiday, whether that's a weekend break or that long awaited round the world trip of a lifetime - I'm here to help and advise.

As a Travel Counsellor my business relies on the service I provide and I will go that extra mile to ensure I exceed your expectations. Working from home allows me to be available at a time that suits you, often the 9-5.30 high street hours doesn't suit everyone, therefore I feel being available 24-7 is the perfect solution.

During my 30 years I've travelled to many places including Sri Lanka, Maldives, Kenya, Mombasa, Jordan, Thailand, USA including New York, Boston, California, Las Vegas, New England, Jamaica, Canary Islands, mainland Spain, Balearics, Cyprus, Greece, France, Italy, Switzerland, Belgium, Amsterdam, Sweden and Marrakech.

Please feel free to call me at a time that suits you, I will be more than happy to help!

Thanks
Claire

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My customer stories

Sent by Lee Bonnett

Always goes above and beyond and nothing is too much trouble. Excellent service!

Sent by Steve Charman

Claire was brilliant from start to finish. She was fast to reply and even helped us on a weekend. She was great and couldn't recommend her enough

Sent by Fiona Hillman

Claire is an amazing travel agent and I recommend her to so many people. Even my Mum goes to Claire for her holidays now!

Sent by Sarah Jone

Always helpful, finds holidays on budget every time. Claire is brilliant and I wouldn’t book with anyone else, but her. Fab all round

Sent by Joanne Hoadley

Claire was just amazing helping me find the perfect week away for my 50th birthday. I was very indecisive but she just kept helping find the right holiday . We had an amazing hotel and Claire is always there if you need her

Sent by Susan Crawford

Always excellent advice and support from Claire, she is our first choice for any overseas travel we undertake..

Sent by Caley Pillans

Claire has been amazing! With such short notice she has managed to make something that seemed impossible- possible. She has been great and offers amazing support! What a lovely lady!

Sent by Marilyn Daw

Such a great service, you feel totally looked after! In this world of digitised algorithms, it is so lovely working with a real, friendly, knowledgeable human being with such a passion for their job. Nothing is too much trouble and no request or problem insurmountable. A brilliant service.

Sent by Nicola Van Damme

Claire has been extremely helpful, efficient and thorough in all aspects of enabling us to book our dream holiday. Thank you Claire

Sent by Karen Bonnett

Our experience with Claire is and always has been amazing!!! Nothing is ever too much for her. Absolutely amazing and would never have anyone else book a holiday for us. Over and above any service you would get anywhere else !!

Sent by Denise Orde

Claire always delivers the perfect holiday in a very timely manner …. Nothing is too much trouble, thank you

Sent by Tracey Ellis

Lovely lady, listens to everything you need and she does her very best to try and find it!! Also Claire sends you different choices and a range of prices!!!

Sent by Rosalin Miller

As always fantastic customer service and support. Claire always goes above and beyond.

Sent by Sandra Bearman

A wonderful personal service from Claire

Sent by Peter Cooke

Claire always looks after our holiday bookings with great results. We like slightly tailored trips and she always comes up with something for us. Would never go anywhere else

Sent by Lisa Stapley

Claire sorted our holiday perfectly. Friendly , efficient, helpful and knowledgeable x

Sent by Julia Harlow

Always excellent service from Claire Coleman!!!

Sent by Kerry Tutt

I would highly recommend the service Claire provides, she is always on hand if you need her and makes you feel reassured if there are any issues whilst away.

Sent by Annette Turner

Claire went above and beyond to help me book a last minute holiday. She phoned to hotel to confirm questions about children’s ages and room sizes. I’m looking forward to our much needed break away and look forward to booking with her again.

Sent by Jo Charman

As always Claire has been super helpful in helping my husband and I find our perfect holiday. My husband and I had very specific requirements due to my husband being unwell but Claire met the challenge and found us a holiday suited to our needs. Thank you Claire.

Sent by Jennie Bradley

I recommend Claire to everyone!!

Sent by Natasha Brooks

Claire could not have been anymore helpful. Will most definitely be using her again. Have also recommended her to family and work colleagues. Thank you again Claire

Sent by Geoff Marshall

I have worked with Claire over many years and have always been satisfied with her service.

Sent by Dawn Wakeford

Claire was extremely helpful and knowledgeable. She listened to my requests and came up with good flights and hotel for The Maldives. I would definitely recommend Claire

Sent by Karen Avis

Claire is very friendly and easy to talk to we would always book with Claire and always recommend her.

Sent by Geraldine O'Brien

Perfect Travel Counsellor!

Sent by Richard Perry

Claire has been very patient with us answering all sorts of strange questions etc. An excellent service.

Sent by Katy Turner-Radford

I could not recommend highly enough, Claire has dealt with At least six holidays for me and every one has been brilliant and I could not fault anything

Sent by Robert Mcilvenny

Fantastic service, from such a professional X

Sent by Ian Goldsmith

Claire is fantastic and always goes above and beyond to ensure we have great vacations.

Sent by Debbie Hill

Claire is so helpful and her advice provided is outstanding - I have used Claire for my past few holidays and will continue to do so., and recommend her to friends and colleagues. Thank you again.

Sent by Louise Chesson

I can’t recommend Claire highly enough! If you have an idea of where you want to go and what you want to do, Claire will then do all the hard work putting a package together and will come back to you with a variety of options to suit every budget. On the flip side, if you have no idea what you are looking for, Claire has so much experience and inspiration to help you find something amazing! In addition, Claire has also provided excellent support from the initial contact and even after we have returned home! The support and kindness Claire has shown us when booking a number of holidays with her has been outstanding and above and beyond. Nothing is too much trouble and I have no hesitation in recommending her!

Sent by Michael Harlow

Fantastic holiday to Vietnam We contacted Claire to ask her ideas for a two week holiday for November 2019, to include several days sightseeing and touring, with a few days at the end , to relax at a good beach resort! As usual Claire went off, did lots of research and came up with various itineraries. After lots of questions and various alterations to suit our needs, we settled on a 15 day package, taking in three cities, a 24 hour boat cruise and 5 nights at a luxurious hotel on the island of Phu Quoc! All flights,transfers and many taxis throughout the trip went like clockwork! All the guides were friendly, knowledgeable and very considerate and helpful! The hotels chosen were of an excellent standard, the Halong Bay trip was not to be missed and the beach resort in Phu Quoc was amazing! Claire’s assistance in arranging our Vietnamese experience , ensured we enjoyed yet another wonderful holiday, with her continued excellent customer service!

Sent by John Standing

From start to finish we found that Claire from travel counsellors listened to our family holiday requirements found us an amazing hotel and a great deal including access to the water park. When we had any questions or enquires Claire was always there immediately to answer them. Would definitely use her services again. Thankyou.

Sent by Paula Brooks

Our trip to Italy was one of the best holidays we have had. It was very complex as we stayed in so many different places. Claire was so helpful and professional throughout and found the best accommodation for us. Everything went so smoothly and this was down to Claire. Will definitely be using her again for future holidays. Thanks so much for a truly perfect holiday

Sent by Ian Goldsmith

Claire works very hard to ensure you get an excellent service and exactly the ideal holiday for your requirements. I would highly recommend her and Travel Counsellors to anyone looking for a great holiday.

Sent by Jo Charman

Massive thank you to Claire Coleman for helping us plan a wonderful holiday. We had a rough idea of what we wanted - we knew where we wanted to go and how long for. Claire came up with different combinations of flights, stopovers and hotels until will had the perfect trip ( Gatwick - Dubai (change planes), Singapore (3 night stopover) - Perth. Then Perth - Singapore ( change planes) - Dubai ( 3 night stopover) - Gatwick. The hotels she found for us were perfect and in great locations for sightseeing and getting around. It was so reassuring knowing that Claire was at the end of the phone rather than a faceless person in a call centre should we have and problems (which we didn't). We received text confirmation before each airport / hotel / airport transfer confirming the arrangements. The whole experience was seamless. I can not recommend Claire Coleman at Travel Counsellors enough, she helped us plan an amazing holiday that was within our budget. Thank you Claire.

Sent by Lucy Clayton

Claire has been AMAZING in very little time she managed to find us a last minute holiday and everything has been smooth sailing.

Sent by Rebecca Martin

Claire was extremely helpful and knowledgeable when it came to helping us with our booking. She was patient and helped us tailor our cruise package to exactly what we wanted. She stayed in contact throughout and couldn’t have been more helpful.

Sent by Harpreet Bahra

Claire has been amazing in helping me find the best deal that’s appropriate to my family needs. I cannot wait to go on this holiday and will definitely come back to Claire to book my next trip.

Sent by Jane Wooderson

I have already recommended Claire to a number of people, who have all been very pleased with how she dealt with them! Highly recommended, I would not go to anyone else.

Sent by Jennie Bradley

Already have recommended Claire! Super lovely lady who is very efficient and helpful

Sent by Leon Mellett

Claire was extremely helpful and made our honeymoon as hassle free as possible. Without her we wouldn’t have known where to start particularly as neither of us had been to two of our destinations. We would definitely be more than happy to recommend Claire and use her services again for ourselves in the future. Thank you once again.

Sent by Naomi Gunn

From start to finish the quality of service Claire provides is fantastic! I highly recommend her.

Sent by Kerry Davies

Claire was very friendly and welcoming, she went above and beyond to find me the right accommodation and travel. I would definitely return for future holidays and recommend her to my friends.

Sent by Karen Sparks

Claire always provides an informative, helpful, quality and personable service. Nothing is ever too much trouble. I always recommend her to friends and colleagues for all travel requirements and is the first place I go to for holiday info and advice. Just brilliant!

Sent by Clare Brown

I was recommended to try Claire and she didn't disappoint. My requests were quite awkward, she not only met our requirements, she exceeded them and even added extra knowledge for our travel plans.

Sent by Wendy Barker

We would definitely recommend Travel Counsellor Claire Coleman. Claire totally took all the stress out of the search for our holiday. Even when we seemed to constantly change our wants and needs, Claire was always patient and available at the end of the phone with her expert advice and knowledge to find us our perfect holiday. Thank you so much!

Sent by Julia Harlow

Always ready to find us the best holiday to fit our requirements, no request too much trouble! Have already enjoyed two trips in the last six months and looking forward to a third in July!

Sent by Lee Bonnett

Claire is always very keen to help and always offers lots of options for you to assist in making your decision. She has great knowledge of all the destinations I've ever looked at which has been very helpful in making my decisions .

Sent by Nigel Jeffery

We have been using Claire for a few years now and I would always recommend her.We once had an insident while we were away and all I can say is Claire sorted this quickly so we could enjoy the rest of the holiday.It is times like that when things go wrong when you realise the value of working with somebody personally.

Sent by Mark Edwards

We have been planning our wedding and honeymoon for the past 2 years and Claire couldn’t have been more helpful. We have our budget and within days we had page after page of all different honeymoons we could go on. We’re now 1 week away from our dream holiday to Cuba and disaster hits our family with a bereavement. We contacted Claire as we needed to postpone our trip and this is where having a travel counsellor made the grieving process so much easier. Claire escalated our booking and we were lucky enough that our honeymoon could be postponed for a few days. Heaven knows the stress we would have had having to sort it out our selves. If you haven’t booked yet we would thoroughly recommend as when you book, you are made to feel like a client rather than an order number.

Sent by Michelle Rogers

Claire has been very patient with us and has been brilliant finding us the perfect holiday. Lots of emails backwards and forwards and we finally got there.

Sent by Fay Matthews

Claire was amazing. She took all of our priorities into consideration and found us a lovely holiday we are all really looking forward to. Thank you!!

Sent by Laura Brown

Claire was very helpful working out our holiday. Claire was also very flexible communicating with me by both email and phone as I wasn't always available at the same time to go through things and often missed her calls. Thanks for being patient with me Claire!

Sent by Donna French

Claire arranged our flights to New Zealand in December. She took away any worry and stress, organising exit seats with extra legroom for us. We couldn’t have a got a better price if we’d searched ourselves. Even the luggage labels were already written out when she dropped the tickets off! She proved to be a godsend when I had an accident a few days before returning home. She liaised with my insurance company and between them they arranged an upgrade so I flew home in comfort, even with my leg in a splint. I would thoroughly recommend booking your next holiday or flight through Claire.

Sent by Maxine Read

Claire has spent her snow days and sick days searching high and low for a summer holiday for us. I had such a long list of requirements - somewhere we hadn’t been, proper beds for everyone, not too busy but enough to do, beautiful beaches, decent flight times, from Gatwick etc. She even knows I need the decor to be modern and unfussy! Even when it looked like I’d have to accept some chintz in the villa she refused to give up! And the best bit - it doesn’t cost me a penny more on my holiday. Claire even takes care of advising the airline of George and Alice’s nut allergies. You don’t have to be local to use her services. We did it all through email and Messenger. Kefalonia here we come!

Sent by Lynne Ireland

We have just had the most amazing time at Santa’s Lapland in Finland, all thanks to Claire and her recommendation for the holiday. We were looked after from start to finish and packed everything into the holiday that we wanted to do. Thanks Claire, top job.

Sent by Alan Midson

Claire is a breath of fresh air. Travel agents are all too often unable to think creatively, but rather prefer to be guided by the client as to their preferred destination. Claire asked some pertinent questions about our lifestyle, likes and dislikes and produced some creative options that we would never have thought of. She's a true consultant and a pleasure to deal with and we will definitely be using her from now on.

Sent by Daphne Mitchell

Our Travel Counsellor Claire is very efficient and has made such a difference to booking a holiday. We just gave her the details of what we were looking for and she did all the hard work. Thank you again Claire.

Sent by Mark Edwards

This is our second experience and found it as good if not better than our first. Everything we wanted and more was provided. Can't wait for our holiday.

Sent by Leann Spratling

Claire was great so helpful and she found me a fab deal. Will be recommending Claire to friends who are booking holidays.

Sent by Jean Hart

Very pleased with Claire's help, especially as we kept asking her for more information over a number of weeks and she was very patient answering all our questions.

Sent by Ann Softley

Claire is always very helpful and finds us what we want and also at the right price.

Sent by Michael Simmonds

Just like dealing with an old friend!

Sent by Julia Roberts

Claire is so knowledgeable about different destinations and comes up trumps with our wish list every time and nothing is too much trouble for her at any time of day (or night) .

Sent by Susan Newell

Great service and really understood what an emotional booking this was for us. Claire took a weight off our shoulders organising our trip, thank you from the Newells

Sent by Karen Avis

We will always use Claire she's so helpful and goes out of her way to help, have already recommended her to friends and family.

Sent by Emma Cecil

Would highly recommend Claire she is very helpful and friendly, takes all the pressure off you to book a fantastic holiday stress free. . Always there to answer any questions or queries

Sent by Lauren Page

Claire has been a dream, she is so quick at replying and answering all your questions.

Sent by Richard Taylor

What a great service, I spent four hours trying to find a holiday with no success, quick call into Claire and i had 6 options in my inbox the next morning. Won't ever use a travel agent again.

Sent by Rebecca Newman

Claire came to see me immediately and knew straight away what I wanted, was very patient with managing my expectations and constant changing of the brief. I didn't feel like I was being a pain even though I probably was.

Sent by Kim Brice

Trying to get our holiday to Florida sorted was a daunting prospect as there was too much choice. Claire made it so much easier and understood our requirements, shopped around when we requested it and was very competitive with her pricing. A lovely friendly lady who I've already started to discuss my next holiday with!

Sent by John Wood

I have used Claire for many years both in her existing role and her previous roles with Uckfield and Baldwins travel. I have always found Claire to be very helpful and patient despite me changing my mind several times when booking a holiday. I have recommended Claire to friends who have used her. Claire is absolutely fantastic and I couldn't see myself using anyone else unless it was hugely cheaper.

Sent by Louise Beard

Faultless service, Claire knows her stuff! Very quick in finding the perfect holiday. Takes away a lot of time and stress. Will always use Claire for every holiday

Sent by David Turvey

Claire has worked very hard to get us the holiday we were after even though our requirements weren't exactly 'standard'!She has always got back to me very quickly and has offered us alternatives and options as well as sorting out the extras such as insurance.

Sent by Justine Aldridge

Claire has been so helpful and patient when helping us book all our holidays especially this one which is our honeymoon! We know everything is in hand with Claire she is just wonderful.

Sent by Derek Cross

I have never used a service like this before but will from now on, excellent service and price

Sent by Kirsty Stitt

Claire is a great Travel counsellor , she nows her business and is efficient and cares about helping her customers getting the holiday of their dreams .,It was so easy to use Claire especially when everyone's lives are so busy .. Thanks again

Sent by Richard Hodgson

Thanks to Claire for sorting us an excellent deal out for a trip to Florida next year. One of our party of 4 is in a wheelchair and Claire certainly went the extra mile to ensure all her needs were covered. She was really patient with me while I changed the goal posts a few times but still found us an awesome holiday at an awesome price. Totally recommend her services to all!

Sent by Justine Dusmore

Thank you so much Claire for helping us find our wonderful holiday in July, so helpful and took all the stress away that normally comes with booking a holiday!

Sent by Emma Luck

Booked my first ever beach holiday through Claire! And we went to Crete all inclusive. Now I was very specific and extremely fussy with my requirements and she delivered on every single one of them with professionalism and a smile! Recommend her for all your travel needs

Sent by Cassie Foster

Thank you Claire for finding our holiday for us. You found the holiday we wanted with all the boxes ticked. We cannot wait to get on that plane!

Sent by Alan Lester

We approached Claire with a vague list of preferences for a family summer holiday. She responded quickly with a range of options that suited our budget and helped us narrow down what we really wanted. She’s arranged everything for us, relieving us of stress and releasing our time. I’d recommend her in the strongest terms.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Barcelona City Break

26 September 2019

I wanted to take Paul and the kids away for a city break so we opted for Barcelona. I managed to find really good flights travelling in April with Easyjet, and we opted for the 4* Aramunt Apartments in the Eixample district for 3 nights. Our flights departed on time and we were in Barcelona within 3 hours. I hadn't pre-booked an airport transfer as it seemed quite pricey, so I was a bit concerned

Drago Park Hotel - Costa Calma

07 June 2019

I was fortunate enough to win a 4-night break to the 4* Drago Park, Costa Calma at our annual conference so decided me and my sister would leave our husbands and kids at home and take advantage of some R&R. Having visited Fuerteventura before I was looking forward to seeing a different resort. We opted to travel at the end of March and managed to pick up bargain flights with EasyJet for only £65p

Al Fresco Holiday

04 September 2018

Every year I am always my worst client, trying to find the perfect holiday for my family, I always want 5* for 3* prices! We normally have a camping holiday in stunning Cornwall with friends, and then an all-inclusive holiday somewhere in the Med. Last year our camping trip was a bit of a washout thanks to the unpredictable British summer, so this year we decided to try something completely differ

Family Holiday to Zante

08 September 2017

This was our first visit to Zante and we weren't disappointed. Our home for seven nights was the Smartline Margarita in Laganas. I had done a lot of research prior to booking and had previously sent some friends here, who came home with very positive feedback. We were allocated our room for the week, and initial impressions were good! Our view was out over the front of the hotel with fields an

My Swedish Lapland Adventure

07 September 2017

I was given the opportunity to sample the delights of Swedish Lapland courtesy of Simply Sweden and to say I was excited was an understatement. Most people hear the word Lapland and will almost certainly think of Father Christmas. Swedish Lapland is completely different and you will not see the big man himself here! Our home for the next 3 nights was the 3* Hotel Akerlund located in Jokkmok, a

Marrakesh & Essaouira

17 May 2017

I was really excited to be on the Trip to Marrakesh and Essaouira with 40 fellow Travel Counsellors. It was always somewhere I wanted to explore but never got round to it. My journey started on the 22nd March with the early flight out of Gatwick to Marrakesh. Upon arrival we were greeted by our hosts for the next few days and taken straight to the Movenpick Hotel Mansour Eddhabi, our home for t

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