I don’t think we’ll ever use a high street travel agent again! Why? Well here is our list of reasons… 1/ It was easy to just pass over our list of ‘would likes’ and ‘not likes’ Claire did a great job returning a pretty wide choice of options that fit the bill! 2/ Soon after, we received a personal call just to introduce herself and further explore our needs, whilst prompting other details we had overlooked. 3/ Claire obviously has a wealth of knowledge about her industry and gave us comfort and un-thought off reminders about the logistics and process of our trip. 4/ I liken it to having our own ‘personal shopper’ to 100% plan and organise everything about our holiday, even to the degree of arranging particular flight seating for us! Definitely a 10 out of 10 from us and we will also be sharing our experience around the table at dinner parties! ?? Thank you Andy & Amanda February 2025

Claire has been absolutely amazing in finding us the perfect holiday. After a friendly phone call, she got straight to work and had found us some fantastic places after just a few days. We had quite specific ideas about where we wanted to go and what facilities we wanted included and Claire listened and found us some great options which ticked all the boxes. We highly recommend Claire and will be using her for all our future holiday hunting!

Claire is brilliant at her job, and any changes that we require she is so attentive and super helpful and quick, she is absolutely amazing

Claire was very helpful in what was could have been a stressful time for us trying to book our flights to Lerwick in Shetland. It was the first time we have used a travel councillor to book our holidays. We will definitely book through Claire the next time we travel.

I have used this travel consultant 3 times now and every time has been great. When asking for a holiday she seems to send through options that I have not seen on my own search (and are much nicer)

Claire was so efficient and professional, from the moment I contacted her I knew I was in very capable hands - nothing was too much for her. She is so well informed and kept me updated throughout the whole process of booking my tickets and above all was always cheerful! I will happily recommend her! and will definitely use her again!

Claire was amazing throughtout the booking of our honeymoon. Helping us create a bespoke holiday full of excitement and adventure. Thank you so much.

I've have used Claire many times to arrange my holidays, she is very efficient and friendly. Excellent service.

Claire, Is very most helpful and efficient, but most of all has a great deal of travel knowledge.

Claire was fantastic, we gave her a very broad remit and she came up with a number of viable options and then did a superb job of helping us narrow it down to our end choice. ( which we would not have arrived at with out her assistance and knowledge)

Claire was very good at looking at a range of options for our trip. We knew what we wanted, but wasnt quite sure of our budget and dates. Claire sorted all this for us and together we wittled our trip down to our chosen option. We are very excited and she did a great job.

Wouldn’t go anywhere else.Great personal service every time.Claire has arranged amazing trips for us worldwide.Nothing is too much trouble.

Claire was extremely helpful, professional, reliable and took the stress out of booking my holiday.

Claire was very riendly and professional. No hard sell at all even though it took us a long time to get organised. Looking forward to it so much.

Claire is the most friendly accommodating travel counsellor. Helps to find the perfect break with brilliant results. Will always use Claire and recommend her as well.

Claire is very knowledgeable, trustworthy, supportive, understanding, kind, understanding, and just a really lovely person.

Claire has been very patient with us in relation to our booking, nothing has been too much trouble. She is an asset to Travel Counsellors. I wouldn’t hesitate to recommend her to anyone looking to book a holiday.

Claire fully understood the brief and gave us 3 viable alternatives. Excellent service, quick to respond.. even over bank holiday!

Claire has been excellent again at getting everything arranged for our trip. None of our various requests have been a problem for her and she has kept us updated at every stage as well as going that extra step to make things easier for us. Her advice has helped us save money and got us exactly the trip we are after. No hesitation whatsoever in recommending her to friends and we have already done so.

Claire was very flexible and accommodating and answered our questions very promptly, often working late into the evening. She researched a number of options for us and kept us updated on availability and offers ensuring we were getting the best price possible. We felt very confident and reassured.

I told Claire what I wanted ( I’m fussy) and she came back quickly with resolution listening to my requirements. Delighted with her service .

Claire has been really helpful and informative, and most importantly, very patient! I’ve already recommended Claire to others, and will certainly be using Claire again for future trips

Amazing , helpful , super quick and very knowledgeable

Very pleased with the service we have been provided, professional and very friendly. Nothing was a problem when discussing, also grateful for the knowledge and idea's we were given to assist us with our Holiday. Thank you

Wholly informative and wholly professional. Excellent. We have used Claire before for a complicated trip to NZ. Any issues were spotted and dealt with before we even knew about them. Quite marvellous! Thank you.

Claire is very professional, patient and works extremely hard to ensure she gets you everything you ask for in a holiday, where possible.

Always so helpful and efficient and nothing to much trouble.Claire is great.

Amazing service by Claire. She covered everything to suit our needs with our 3 children, two of whom are Autistic.

Claire is always so helpful and has a wealth of knowledge to help choose the best holiday. I have recommended her to many friends and family.

We found the whole experience very professional and engaging, Claire is very easy to chat too and was very attentive to our needs. We have used the same travel agent for 20 years but wanted a more personal experience, we were not disappointed.

Claire actually delivers 110 %

Always goes above and beyond and nothing is too much trouble. Excellent service!

Claire was brilliant from start to finish. She was fast to reply and even helped us on a weekend. She was great and couldn't recommend her enough

Claire is an amazing travel agent and I recommend her to so many people. Even my Mum goes to Claire for her holidays now!

Always helpful, finds holidays on budget every time. Claire is brilliant and I wouldn’t book with anyone else, but her. Fab all round

Claire was just amazing helping me find the perfect week away for my 50th birthday. I was very indecisive but she just kept helping find the right holiday . We had an amazing hotel and Claire is always there if you need her

Always excellent advice and support from Claire, she is our first choice for any overseas travel we undertake..

Claire has been amazing! With such short notice she has managed to make something that seemed impossible- possible. She has been great and offers amazing support! What a lovely lady!

Such a great service, you feel totally looked after! In this world of digitised algorithms, it is so lovely working with a real, friendly, knowledgeable human being with such a passion for their job. Nothing is too much trouble and no request or problem insurmountable. A brilliant service.

Claire has been extremely helpful, efficient and thorough in all aspects of enabling us to book our dream holiday. Thank you Claire

Our experience with Claire is and always has been amazing!!! Nothing is ever too much for her. Absolutely amazing and would never have anyone else book a holiday for us. Over and above any service you would get anywhere else !!

Claire always delivers the perfect holiday in a very timely manner …. Nothing is too much trouble, thank you

Lovely lady, listens to everything you need and she does her very best to try and find it!! Also Claire sends you different choices and a range of prices!!!

As always fantastic customer service and support. Claire always goes above and beyond.

A wonderful personal service from Claire

Claire always looks after our holiday bookings with great results. We like slightly tailored trips and she always comes up with something for us. Would never go anywhere else

Claire sorted our holiday perfectly. Friendly , efficient, helpful and knowledgeable x

Always excellent service from Claire Coleman!!!

I would highly recommend the service Claire provides, she is always on hand if you need her and makes you feel reassured if there are any issues whilst away.

Claire went above and beyond to help me book a last minute holiday. She phoned to hotel to confirm questions about children’s ages and room sizes. I’m looking forward to our much needed break away and look forward to booking with her again.

As always Claire has been super helpful in helping my husband and I find our perfect holiday. My husband and I had very specific requirements due to my husband being unwell but Claire met the challenge and found us a holiday suited to our needs. Thank you Claire.

I recommend Claire to everyone!!

Claire could not have been anymore helpful. Will most definitely be using her again. Have also recommended her to family and work colleagues. Thank you again Claire

I have worked with Claire over many years and have always been satisfied with her service.

Claire was extremely helpful and knowledgeable. She listened to my requests and came up with good flights and hotel for The Maldives. I would definitely recommend Claire

Claire is very friendly and easy to talk to we would always book with Claire and always recommend her.

Perfect Travel Counsellor!

Claire has been very patient with us answering all sorts of strange questions etc. An excellent service.

I could not recommend highly enough, Claire has dealt with At least six holidays for me and every one has been brilliant and I could not fault anything

Fantastic service, from such a professional X

Claire is fantastic and always goes above and beyond to ensure we have great vacations.

Claire is so helpful and her advice provided is outstanding - I have used Claire for my past few holidays and will continue to do so., and recommend her to friends and colleagues. Thank you again.

I can’t recommend Claire highly enough! If you have an idea of where you want to go and what you want to do, Claire will then do all the hard work putting a package together and will come back to you with a variety of options to suit every budget. On the flip side, if you have no idea what you are looking for, Claire has so much experience and inspiration to help you find something amazing! In addition, Claire has also provided excellent support from the initial contact and even after we have returned home! The support and kindness Claire has shown us when booking a number of holidays with her has been outstanding and above and beyond. Nothing is too much trouble and I have no hesitation in recommending her!

Fantastic holiday to Vietnam We contacted Claire to ask her ideas for a two week holiday for November 2019, to include several days sightseeing and touring, with a few days at the end , to relax at a good beach resort! As usual Claire went off, did lots of research and came up with various itineraries. After lots of questions and various alterations to suit our needs, we settled on a 15 day package, taking in three cities, a 24 hour boat cruise and 5 nights at a luxurious hotel on the island of Phu Quoc! All flights,transfers and many taxis throughout the trip went like clockwork! All the guides were friendly, knowledgeable and very considerate and helpful! The hotels chosen were of an excellent standard, the Halong Bay trip was not to be missed and the beach resort in Phu Quoc was amazing! Claire’s assistance in arranging our Vietnamese experience , ensured we enjoyed yet another wonderful holiday, with her continued excellent customer service!

From start to finish we found that Claire from travel counsellors listened to our family holiday requirements found us an amazing hotel and a great deal including access to the water park. When we had any questions or enquires Claire was always there immediately to answer them. Would definitely use her services again. Thankyou.

Our trip to Italy was one of the best holidays we have had. It was very complex as we stayed in so many different places. Claire was so helpful and professional throughout and found the best accommodation for us. Everything went so smoothly and this was down to Claire. Will definitely be using her again for future holidays. Thanks so much for a truly perfect holiday

Claire works very hard to ensure you get an excellent service and exactly the ideal holiday for your requirements. I would highly recommend her and Travel Counsellors to anyone looking for a great holiday.

Massive thank you to Claire Coleman for helping us plan a wonderful holiday. We had a rough idea of what we wanted - we knew where we wanted to go and how long for. Claire came up with different combinations of flights, stopovers and hotels until will had the perfect trip ( Gatwick - Dubai (change planes), Singapore (3 night stopover) - Perth. Then Perth - Singapore ( change planes) - Dubai ( 3 night stopover) - Gatwick. The hotels she found for us were perfect and in great locations for sightseeing and getting around. It was so reassuring knowing that Claire was at the end of the phone rather than a faceless person in a call centre should we have and problems (which we didn't). We received text confirmation before each airport / hotel / airport transfer confirming the arrangements. The whole experience was seamless. I can not recommend Claire Coleman at Travel Counsellors enough, she helped us plan an amazing holiday that was within our budget. Thank you Claire.

Claire has been AMAZING in very little time she managed to find us a last minute holiday and everything has been smooth sailing.

Claire was extremely helpful and knowledgeable when it came to helping us with our booking. She was patient and helped us tailor our cruise package to exactly what we wanted. She stayed in contact throughout and couldn’t have been more helpful.

Claire has been amazing in helping me find the best deal that’s appropriate to my family needs. I cannot wait to go on this holiday and will definitely come back to Claire to book my next trip.

I have already recommended Claire to a number of people, who have all been very pleased with how she dealt with them! Highly recommended, I would not go to anyone else.

Already have recommended Claire! Super lovely lady who is very efficient and helpful

Claire was extremely helpful and made our honeymoon as hassle free as possible. Without her we wouldn’t have known where to start particularly as neither of us had been to two of our destinations. We would definitely be more than happy to recommend Claire and use her services again for ourselves in the future. Thank you once again.

From start to finish the quality of service Claire provides is fantastic! I highly recommend her.

Claire was very friendly and welcoming, she went above and beyond to find me the right accommodation and travel. I would definitely return for future holidays and recommend her to my friends.

Claire always provides an informative, helpful, quality and personable service. Nothing is ever too much trouble. I always recommend her to friends and colleagues for all travel requirements and is the first place I go to for holiday info and advice. Just brilliant!

I was recommended to try Claire and she didn't disappoint. My requests were quite awkward, she not only met our requirements, she exceeded them and even added extra knowledge for our travel plans.

We would definitely recommend Travel Counsellor Claire Coleman. Claire totally took all the stress out of the search for our holiday. Even when we seemed to constantly change our wants and needs, Claire was always patient and available at the end of the phone with her expert advice and knowledge to find us our perfect holiday. Thank you so much!

Always ready to find us the best holiday to fit our requirements, no request too much trouble! Have already enjoyed two trips in the last six months and looking forward to a third in July!

Claire is always very keen to help and always offers lots of options for you to assist in making your decision. She has great knowledge of all the destinations I've ever looked at which has been very helpful in making my decisions .

We have been using Claire for a few years now and I would always recommend her.We once had an insident while we were away and all I can say is Claire sorted this quickly so we could enjoy the rest of the holiday.It is times like that when things go wrong when you realise the value of working with somebody personally.

We have been planning our wedding and honeymoon for the past 2 years and Claire couldn’t have been more helpful. We have our budget and within days we had page after page of all different honeymoons we could go on. We’re now 1 week away from our dream holiday to Cuba and disaster hits our family with a bereavement. We contacted Claire as we needed to postpone our trip and this is where having a travel counsellor made the grieving process so much easier. Claire escalated our booking and we were lucky enough that our honeymoon could be postponed for a few days. Heaven knows the stress we would have had having to sort it out our selves. If you haven’t booked yet we would thoroughly recommend as when you book, you are made to feel like a client rather than an order number.

Claire has been very patient with us and has been brilliant finding us the perfect holiday. Lots of emails backwards and forwards and we finally got there.

Claire was amazing. She took all of our priorities into consideration and found us a lovely holiday we are all really looking forward to. Thank you!!

Claire was very helpful working out our holiday. Claire was also very flexible communicating with me by both email and phone as I wasn't always available at the same time to go through things and often missed her calls. Thanks for being patient with me Claire!

Claire arranged our flights to New Zealand in December. She took away any worry and stress, organising exit seats with extra legroom for us. We couldn’t have a got a better price if we’d searched ourselves. Even the luggage labels were already written out when she dropped the tickets off! She proved to be a godsend when I had an accident a few days before returning home. She liaised with my insurance company and between them they arranged an upgrade so I flew home in comfort, even with my leg in a splint. I would thoroughly recommend booking your next holiday or flight through Claire.

Claire has spent her snow days and sick days searching high and low for a summer holiday for us. I had such a long list of requirements - somewhere we hadn’t been, proper beds for everyone, not too busy but enough to do, beautiful beaches, decent flight times, from Gatwick etc. She even knows I need the decor to be modern and unfussy! Even when it looked like I’d have to accept some chintz in the villa she refused to give up! And the best bit - it doesn’t cost me a penny more on my holiday. Claire even takes care of advising the airline of George and Alice’s nut allergies. You don’t have to be local to use her services. We did it all through email and Messenger. Kefalonia here we come!

We have just had the most amazing time at Santa’s Lapland in Finland, all thanks to Claire and her recommendation for the holiday. We were looked after from start to finish and packed everything into the holiday that we wanted to do. Thanks Claire, top job.

Claire is a breath of fresh air. Travel agents are all too often unable to think creatively, but rather prefer to be guided by the client as to their preferred destination. Claire asked some pertinent questions about our lifestyle, likes and dislikes and produced some creative options that we would never have thought of. She's a true consultant and a pleasure to deal with and we will definitely be using her from now on.

Our Travel Counsellor Claire is very efficient and has made such a difference to booking a holiday. We just gave her the details of what we were looking for and she did all the hard work. Thank you again Claire.

This is our second experience and found it as good if not better than our first. Everything we wanted and more was provided. Can't wait for our holiday.

Claire was great so helpful and she found me a fab deal. Will be recommending Claire to friends who are booking holidays.

Very pleased with Claire's help, especially as we kept asking her for more information over a number of weeks and she was very patient answering all our questions.

Claire is always very helpful and finds us what we want and also at the right price.

Just like dealing with an old friend!

Claire is so knowledgeable about different destinations and comes up trumps with our wish list every time and nothing is too much trouble for her at any time of day (or night) .

Great service and really understood what an emotional booking this was for us. Claire took a weight off our shoulders organising our trip, thank you from the Newells

We will always use Claire she's so helpful and goes out of her way to help, have already recommended her to friends and family.

Would highly recommend Claire she is very helpful and friendly, takes all the pressure off you to book a fantastic holiday stress free. . Always there to answer any questions or queries

Claire has been a dream, she is so quick at replying and answering all your questions.

What a great service, I spent four hours trying to find a holiday with no success, quick call into Claire and i had 6 options in my inbox the next morning. Won't ever use a travel agent again.

Claire came to see me immediately and knew straight away what I wanted, was very patient with managing my expectations and constant changing of the brief. I didn't feel like I was being a pain even though I probably was.

Trying to get our holiday to Florida sorted was a daunting prospect as there was too much choice. Claire made it so much easier and understood our requirements, shopped around when we requested it and was very competitive with her pricing. A lovely friendly lady who I've already started to discuss my next holiday with!

I have used Claire for many years both in her existing role and her previous roles with Uckfield and Baldwins travel. I have always found Claire to be very helpful and patient despite me changing my mind several times when booking a holiday. I have recommended Claire to friends who have used her. Claire is absolutely fantastic and I couldn't see myself using anyone else unless it was hugely cheaper.

Faultless service, Claire knows her stuff! Very quick in finding the perfect holiday. Takes away a lot of time and stress. Will always use Claire for every holiday

Claire has worked very hard to get us the holiday we were after even though our requirements weren't exactly 'standard'!She has always got back to me very quickly and has offered us alternatives and options as well as sorting out the extras such as insurance.

Claire has been so helpful and patient when helping us book all our holidays especially this one which is our honeymoon! We know everything is in hand with Claire she is just wonderful.

I have never used a service like this before but will from now on, excellent service and price

Claire is a great Travel counsellor , she nows her business and is efficient and cares about helping her customers getting the holiday of their dreams .,It was so easy to use Claire especially when everyone's lives are so busy .. Thanks again

Thanks to Claire for sorting us an excellent deal out for a trip to Florida next year. One of our party of 4 is in a wheelchair and Claire certainly went the extra mile to ensure all her needs were covered. She was really patient with me while I changed the goal posts a few times but still found us an awesome holiday at an awesome price. Totally recommend her services to all!

Thank you so much Claire for helping us find our wonderful holiday in July, so helpful and took all the stress away that normally comes with booking a holiday!

Booked my first ever beach holiday through Claire! And we went to Crete all inclusive. Now I was very specific and extremely fussy with my requirements and she delivered on every single one of them with professionalism and a smile! Recommend her for all your travel needs

Thank you Claire for finding our holiday for us. You found the holiday we wanted with all the boxes ticked. We cannot wait to get on that plane!

We approached Claire with a vague list of preferences for a family summer holiday. She responded quickly with a range of options that suited our budget and helped us narrow down what we really wanted. She’s arranged everything for us, relieving us of stress and releasing our time. I’d recommend her in the strongest terms.