Business Update
I am a self-employed Travel Counsellor running my new business under the name Dianne Quinn Lux Travel Counsellor. I run the business out of my home in Hale Barns, Cheshire. My aim is to provide a first class personalised service to my clients.
I have always loved travel and many moons ago completed a BTEC in Travel and Tourism at College when I was 18. It's funny how the world goes around in a full circle. After completing the course and receiving a distinction I went to work at Nord Anglia an Education Company providing English courses to the international market. I was part of the Asian market team which gave me my first insight to customer facing, international business management and selling. After a few years I moved to an IT support role at IBM and quickly moved up the ranks to Team Leader, Group Manager, Crisis Executive for the service delivery team and my last role was Delivery Project Executive providing end to end delivery for some of the largest outsourcing deals national and internationally based. I left IBM when, with my husband we set up a family business in Civil Engineering and Construction. I set up the back office function initially dealing with invoicing, accounts, wages, pricing, health and safety and admin. This business has grown in size and now we have a back office team that I manage.
So why take on something else? As I said I love travel and my youngest son was starting high school, I had been heavily involved in charity work with the Toy Appeal providing Christmas sacks to underprivileged children. With a small amazing team we ran fundraising events for the charity over a few years. The country went into lockdown, fundraising became impossible and then my lovely dad passed away unexpectantly. It's one of those times in your life where you re-assess, take a breath and look to do something positive in your life! So I thought what’s next then I started to look for new opportunities. After speaking to a friend Rebecca Igoe about her own personal journey with Travel Counsellors I bit the bullet after lockdown and joined…
Since joining Travel Counsellors in February 2022, I have completed lots of training and met wonderful people. I started my training with a lovely bunch of like-minded ladies scattered across the UK. We started the journey together and still catch up and offer each other support, help, encouragement and an ear when required. Most of us attended the CLIA conference in May this year and met face for the first time it was like we had been friends for years. I have learnt so much and forgot how much I enjoy the process of gaining more knowledge. I have recently been certified as a CLIA Ambassador, taken many cruise, airline and destination training and continue to grow. I have been lucky to make some nice bookings for friends and family to lots of different places Dubai, Australia, Holland, USA, Barbados, Ibiza, Tenerife, Portugal and Iceland.
In recent weeks I have joined forces with one of my new friends Nikki Ashe who I started my training with and we have set up a team - working together and sharing leads and work. I continue to travel with my family so setting up this team makes sense it ensures that there is always one of us available when our customers are travelling. In addition we have a support team behind us, provided by Travel Counsellors to deal with any emergencies or out of hours support and providing the financial guarantee. I am so excited to grow my business and love working for Travel Counsellors. I cherish the flexibility it offers me and my family, I can grow my business how fast and how I want to and the support the company has given me is fantastic. I have learnt so much and continue to learn and grow personally.
Get in touch if you want to learn more about Travel Counsellors and don’t forget to get in contact for all your travel needs I would love to help and provide you with the dream trip, holiday, vacation memories and experiences. Keep following me on Linked In, Instagram and Facebook and share with your friends.
