Booking with Donna was easy. We gave her our requirements and she used her expertise to find a suitable holiday that fit our brief and budget. Donna found us flights that saved a lot of money and then checked in before and after the holiday to make sure we had everything we need. I feel like we got a very personalised service and felt reassured that there was someone I could contact if anything went wrong- however we didn't need this as everything went as planned.

Our Honeymoon was amazing, thank you. We really did not want to leave ! All hotels were good, private transfers fantastic, allowing us to relax far more. We've already said we would love to go back in the future.

Excellent, quick, precise and most efficient. Donna answered my questions very quickly and anticipated some I had not thought of. Much appreciated and I would highly recommend to family ,friends and colleagues.

Very helpful,listened to what I wanted and budget,delivered exactly that ! Fantastic and stress free.

Hi Donna, thankyou for organising our trip to celebrate Carols 60th Birthday. The hotel in Miami was very nice and only a short walk to Ocean Drive. Norwegian Lines were very good and would recomend them as a cruise provider. Had a relaxed atmosphere and the staff were all friendly and helpful.

Fantastic service from Donna! Nothing was too much trouble for her to look into and she has found the perfect packages to make our holidays the best they can be - thank you Donna.

Hi Donna Firstly, I cannot tell you how much we enjoyed Dubrovnik it truly was fabulous on every level, thank you so much for organising it all for us, it does make life so easy!

The holiday was great. All your arrangements went faultlessly, with flights and transfers all on time. Don't know if you've been to Oludeniz, but it is very much a tourist town with lots of activities that you can sign up for. The hotel was fine and we met lots of people who were making retun trips, and quite a few had made multiple visits. Thanks for your help with arrangements and I am sure we will in touch again.

We have been using Donna for a number of years and she has helped us create some of the most spectacular memories. Whether it has been an apartment in Spain for a family holiday; a first time cruise or a stay in the jungles of Africa, we know all will be in place and Donna will have thought of everything. Donna seems to know all the secrets of a great holiday no matter what we are after and I know our holidays have been all the more special for her help and advice. And it doesn't end with the booking, any questions and Donna is there and when we had to cancel because of illness, all the stress was taken away as Travel Counsellors were there to assist. Thank you Donna

Hi Donna , Just a short note to thank you very much for recommending and organising our holiday to Tromso and beyond. We had the best time ever and saw the Aurora Borealis every night except for two when we had heavy snow storms. MS Nordlys was a lovely ship, the staff, service and food fanastic and we ate Norwegian all the time which we were pleased about. I will recommend this trip to everyone and your service as well .

Donna Puffet is always very helpful and very efficient - I have always been very happy with the service she offers.

Donna has been our Travel Counsellor for several years now. She is always available to help even when we are away on holiday and that sort of customer care and service is rare these days. Value for money coupled with great service keeps us coming back to Donna. We are pleased to recommend her without hesitation. Michael and Heather Frost.

Donna is always fantastic and we have recommended her on several occasions.

I had a 'big' birthday this year and I knew that I wanted to celebrate in style with a holiday. After a brief chat with Donna she came up with the most perfect holiday for me and my friends. Everything about the trip was absolutely perfect! Donna was so helpful every step of the way and answered any queries we had instantly. I could not recommend her highly enough, she does a great job at a great price ,you really couldn't ask for more. Thank you so much Donna you are a star!

Many thanks for arranging our trip to Disneyland, Paris. We were really impressed with the organisation of our schedule and everything worked exactly according to plan. The Disney Hotel was everything that we had hoped for and the bus shuttle service was excellent. We all had a thoroughly good time and have brought back many happy memories of our stay in Disneyland. It was lovely to see the grandsons enjoying themselves and they have been telling everyone what a wonderful place it is. Once again many thanks for arranging this trip for us. We will certainly use your services again when we next require a bespoke holiday.

Forget holiday brochures and the internet, just pick up the phone and call Donna, tell her where you want to go and how much your budget is. Within no time you will have a choice of wonderful destinations to choose from. Let Donna know your favourite and it's booked along with all the other bits and pieces that take time. Any problems just ring and she is there to help. Excellent service, nothing is too much trouble.Highly recommended.

I have used Donna at Travel Counsellors several times and have always been immensely impressed with the service received. I particularly feel her forte is in the bespoke holiday - I have literally emailed what I want from my holiday, destination and my budget and within, at most, 24 hours I have quotes and details emailed back to me. In December 2009 we were in Paris when the Eurostar services were suspended - I am convinced it is only because we had booked through Travel Counsellors who immediately sourced flights, taxis etc from the airport, that we got home to our daughters in time for Christmas! Donna provides a very professional service in an excellent manner and I wouldn't - and haven't - hesitated to recommend her.

Donna has booked flights for me on several occasions and without fail, finds me the best option, saving me hours of research and stress. She has infinite patience when I suddenly have to change the dates and goes back and comes back with more options on complicated routes. Her knowledge is huge and I recommend her to many friends and clients.

We needed to find a special location for our wedding and Donna found somewhere special that did exactly that and organised a great travel package that ticked all the boxes. Donna is a true professional who provides a fantastic service. I can refer Donna with confidence to anyone that wants something special from their holiday.

Donna has been absolutely superb in delivering an itinerary that matched my requirements from a very sketchy brief. Since accepting her proposed itinerary she has been in regular contact, providing helpful and relevant advice leading up to the date of vacation. I would not hesitate to recommend Donna to assist with delivering your travel plans.

Hi Donna, Just wanted to say "Thank you" Kalkan was fabulous. Something for everyone. We all had a really great time. Hotel brill! Restaurants, Turkish people, weather - could'nt have been better...Thanks again. Hilary

This is just to say what a fabulous time we had on the Princess Cruise. We really appreciated the lovely suite with the balcony - it made all the difference. It made life easier that you had thoughtfully placed us near to the lifts. We really enjoyed all the places we stopped at, Ajaccio was beautiful. So thank you for all your help. Thank you also for the Ruby anniversary card. Thanks again, Jackie.

We have now enjoyed several superb holidays arranged with meticulous care for us by Donna. She always looks after our interests with commendable and entirely professional diligence. We are delighted with the service that Donna gives us and as a consequence have a very high opinion of Travel Counsellors as a company.