Elan was fabulous! I completely forgot about travel insurance for my first trip abroad since 2019 and ended up remembering late afternoon the day before I flew. Elan answered my shout for help immediately, told me exactly what to do as I had to declare medical issues, and in a couple of hours I was covered and read to go! My documents were all sorted in a handy app on my phone and the whole process was seamless. I have plans for more trips in 2023 to make use of my annual multi-trip cover and will be using Elan to book these! Thank you so much!

Elan, has been amazing, from start to booking, helpful, understanding and nothing is too much trouble, can’t wait the 446 days till we go, Thank You

I have just booked my second trip with Elan. She is super efficient and works very hard to find exactly the kind of holiday to fit your requirements. I will definitely be using her for future trips as well.

Elan is so respectful and professional. She listens well and offers ideas and solutions without ever pushing in a certain direction. You can tell she always has your best interests at heart. I wouldn’t use anyone else. I’ve recommended her to several friends.

Absolutely brilliant, so helpful and nothing was too much trouble. We are so grateful for all the help Elan gave us

The service Elan offers goes above and beyond anything we have ever experienced before. She is totally amazing and does everything that she can to support her customers. We have all recommended Elan to our friends and families because she is so amazing! Thank you for all your help and support Elan and we look forward to travelling with you again this month.

As a new mum who is also trying to organise a DIY wedding (postponed form 2020) I knew I didn't have time to sort out a honeymoon for my husband and I so Elan has been absolutely amazing at taking on this task for us. She has been so patient with my email responses (it takes me a bit longer to reply now that I have a baby) and really receptive to our needs for a holiday, Thanks so much Elan, we're so looking forward to going away.

In spite of Covid 19 and travel restrictions, we decided to look at moving to Spain. Clearly, travel is not as straightforward as usual. Elan was brilliant, helping with everything to make sure we had a totally stress free journey. I think the moral of this story is, travel is perfectly possible. Elan keeps up to date with all the changes in travel restrictions as they happen so you know where you are. Even she can’t predict what the changes will be but at least you know someone is watching out for you. It was great to have a one stop shop, flights, car hire, travel insurance etc. I would thoroughly recommend Elan who made it happen in the depths of a pandemic!

Elan is a fantastic Travel Counsellor. She knows her stuff from the Caribbean to Europe to Thailand and beyond. Her personal service is unbeatable. We booked Malta, their government changed the rules, we switched to Ibiza and she found multiple options, worked Friday night and Saturday day time, made recommendations and called ahead to the hotel and got us VIP treatment. Elan really knows her stuff

It was a pleasure working with Elan to make what sounds like the perfect holiday. I can’t wait to go and Elan made the whole process seamless which gives me all the confidence that even if I can’t travel because of the pandemic, it will all be in hand.

Elan is simply amazing. She delivered everything I asked for and so much more.

Totally amazing service, efficient, organised and took time to really understand what we were looking for, nothing was too much trouble.

Fantastic service and so nice to have a voice at the end of the phone rather than a screen! Would definitely use this service again. Thank you Elan!

Thank you for organising a wonderful trip we have so many memories and it's hard to pick our favourite things. It was great having your support and the tour guides in Costa Rica. Travelling was so easy and the transfers were wonderful. Often we were the only travellers so the guide was happy to stop for photo opportunities and we learnt so much from them. It was great having a night near the airport the day before we flew and the hotel was a haven. The food was delicious and they let the boys roast marshmallows on an open fire. After dinner Robin was brought an early birthday cake -such a thoughtful touch. I spoke to the boys about the trip: William loved Arenal volcano and the hot springs in the hotel, he also loved the humming birds. Joseph loved these as well and in particular the wild life - wild life walk in Tortuguero and seeing dart frogs, night walk in Monteverde and seeing a tarantula, scorpion and green viper snake. Thank you Elan we definitely will be booking with you in the future and recommend you to our friends.

A huge thank you to Elan for arranging our first Disney World adventure, we had an amazing time and created the best memories. Nothing was to much trouble for Elan she answered all my questions and gave us so much advise on what not to miss and which restaurants to book. everything went really smoothly from start to finish. I highly recommend Elan when booking your next holiday. I can't wait to book mine.

A Friday night idea became a reality by Saturday morning with the help of Elan. An outstanding service and trip organised and booked with complete professionalism. Feeling very excited for the trip and totally looked after. thank you so much

Elan was brilliant listened to what I wanted and more importantly what I didn’t and found the perfect holiday for me can’t wait to go

Elan is fantastic at communicating with you, friendly and very knowledgeable

We booked a 13 day summer family trip to Dubai and Mauritius with Elan. As an experienced booker of holidays myself (as I adore going away!), I found the personal touch that Elan offers second to none. Initially we couldn’t decide where to go and Elan helped us to come up with a multi trip stay - something that we used to do prior to having children. This was a brilliant idea & we loved it! Once booked, Elan kept in constant communication about any information required and to check in with us. She also checked on our flights, booked Aspire at the airport for us to make this part of the journey special too and we had a welcome letter & gift at both of our destinations - such a special & welcome touch. We will (and have) book another holiday with Elan. Highly recommend.

Elan is very knowledgeable, professional and is extremely patient. Thank you for all your help and advise

Elan is very knowledgeable, professional and is extremely patient. Thank you for all your help and advise

If I could give Elan higher than a 10, I would! Fantastic service, nothing is too much trouble for Elan. She is very knowledgeable and puts me at complete ease. I have not had to lift a finger so far! If you are thinking about using Elan, do it! It's the best thing I have done when it comes to booking a holiday! I highly recommend her!

Excellent service everything done to perfection on the arrangements of the holiday.

Elan makes booking very easy and really considers your personal wants for your holiday to make it just right

Thank you so much the trip was flawless thanks to your expertise and support we are really grateful. Especially as Elan I know you were away and Catherine was preparing to go away the team work and dedication blew us away. I feel so reassured that our next few trips are all via you and continue to recommend you.

Elan is a super Travel Counsellor. She is professional, caring and very friendly. She always listens so carefully to my holiday brief and certainly with my current holiday to Fuerteventura in January 2020 it was difficult to make the choice between the four options. Elan works very hard and I look forward to booking more holidays with her in future

Just a quick email to say thank you for all the amazing help you have us when booking our holiday to Magaluf! Everything was so hassle free and it made life so easy for 8 teenage boys going on holiday as I'd imagine it would have been a disaster if we tried to organise it ourselves! The service we received was first class and we all would highly recommend you to anyone we know booking a holiday in the future! Just a massive thank you for everything!

I find ELAN very helpful and make my travel plans so much easier. Thank you Elan

Elan has been super helpful and it seems that nothing we ask is too much trouble, this being our first ever cruise we feel we're in good hands.

I just wanted to say a huge thank you for organising the holiday for Ellie & I. We had a great time and it was just what we needed after the stress of GCSE's. The hotel was lovely, the transfers were seamless and the weather was amazing! Thank you again for all your help. Rachel & Ellie x

I have just returned from the most fantastic holiday on the Rocky Mountaineer train in Canada then in to Alaska by cruise ship. All arranged by Elan and what a marvellous job she did everything was to perfection it made the holiday so relaxing and memorable. Thank you Elan you were a star. xxx

Just want to say a huge thank you to Elan for organising our very first river cruise. It was a celebration for our 20th wedding anniversary so wanted something very special. It was just perfect in every way, we took a 9 day Delightful Danube river cruise starting in Nuremberg and ending up in Budapest. Elan thought of everything making it all so smooth and stress free. We were spoilt on our anniversary too with champagne etc ! We loved the cruise something for everybody to enjoy and also great to see so many places too. We have so many great memories of a wonderful trip! Thanks again

When I was introduced to Elan and I learned not only could she help put together a holiday for us, but also that she had a good knowledge and love of Canada. So we arranged a phone call with Elan where we talked through our requirements. Elan kept us up-to-date with how she was getting on throughout the whole booking process, and patiently made a number of adjustments. We considered ourselves to be difficult customers. Elan took it all in her stride, and never lost her patience with us. A true professional. We originally thought that using a travel service would be expensive, but Elan has proved us wrong by putting together a very competitively priced holiday for us. Since booking the holiday Elan has continued to keep in touch with us, and recently reminded us that we should get travel insurance arranged. We had forgotten so the reminder was appreciated. I have no doubt that we will continue to receive this uniquely personal service until our holiday is over. I would recommend Elan to anybody who is looking to book a holiday. We won't hesitate to use her again

Thank you so much Elan for all your efforts organising a superb cruise along the Danube with our friends Mary and Paul. Everything ran like clockwork and the shipboard staff, food and wine were of the highest standard. Nothing was too much trouble and everybody from us humble tourists to the ships Captain had a magnificent time. The whole crew were happy and friendly, the food was spectacular and in abundance all day long, and we really enjoyed the challenge of working our way through the wine list! And to cap it all, you managed to organise such fantastic weather - 30 degrees, clear blue skies and light winds - how ever did you arrange that? Full credit to you, and your phone number is firmly now in our contacts list in BLOCK CAPITALS.

Thank you so much to Elan for helping us book our fantastic holiday to Croatia this summer! This was our first “proper” family holiday aboard with our 6 and 11 year old children – and I can say that we all really enjoyed ourselves. Everything was fantastic, the hotel was perfect, and the fact that we had booked via you as a Travel Counsellor we were able to select the right holiday for us. Also Elan requested an upgrade to our accommodation, allowed us to have one of the best rooms in the hotel. My little boy was sad to leave to come home and asked me if he could stay a few more days at the end of the holiday. It was sad to come home and we would love to do something like this again. All along the holiday booking, logistics, travel details, support, room allocation and lovely communication from Elan ensured we had a fantastic service from her, and I would not hesitate in recommending Elan’s services to anyone who wants to book a holiday. Thank you Elan for giving us such a wonderful family experience!

Elan is amazing, she listens to what you require and works hard to find you the best deal, she is there to help every step of the way.

Elan has been very helpful, fully supportive and her communication has been excellent which has the made the whole booking experience straight forward and easy for us as customers, especially as my mother has mobility issues the assistance we have been given by Elan has been 1st class. Look forward to booking our next holiday with Elan - Travel Counsellors

Elan helped me to book a last minute surprise trip to Iceland. To put it simply, she was AMAZING. I normally find planning a holiday very stressful with a million and one search tabs open. However, with Elan, she really got to the heart of why I wanted to go away and what I wanted it to include, to help find and plan the trip of a lifetime! Her experience and insider contacts also ensured that we joined the best excursions which was crucial given our short stay. If you're looking to book a holiday, Elan is THE person to go to! Thank you! :)

Elan was an absolute gem from start to finish. Not only did she help me to choose a location, but she also tailored the trip to our active needs, timescale and budget. I cannot wait to surprise my brothers with this once in a lifetime holiday and it is all thanks to Elan!

Elan, was brilliant to work with. We gave her a detailed brief of what we wanted for a complicated trip involving 6 cities in 14 days across Europe by train, and she delivered everything we wanted. Better than that, she was able to do it before the train tickets were available to book on the train company websites. We will definitely work with her again - genius!

Elan's help and expertise in helping me book a surprise holiday for my husband, Elan went above with her knowledge and help and anything thing I have ever experienced before she was there for every question query and also meeting me at times to suit me and booking something that will be a holiday of a lifetime for us as a family it has been so enjoyable booking this holiday which I wouldn’t even know where to have started on my own so I cannot thank Elan enough.

Elan was fantastic, she listened to the brief and exceeded my expectations. Will be in touch with Elan again shortly regarding our next adventure

Great service, took all the hassle out of arranging our trip. Elan listened superbly to what we wanted and came up with a great proposal which ticked all our boxes. A wonderful service and I will definitely recommend Elan to family and friends.

Elan is extremely professional and went above and beyond to get us the best deal will be using her for our honeymoon

Elan was very helpful in organising every detail of the holiday she arranged for myself husband and two grandchildren She kept us up to date all the way. We are all Looking forward to this holiday. Elan has also organised a trip to Thailand for my husband and I to celebrate our 50th wedding anniversary. She is very professional and confident which makes us feel secure knowing that she and the company will be there for us if anything were to go wrong supplying us with contact details to be used if necessary. I feel if there is anything Elan can do to make our holidays everything and more she would do it. We are all very excited and looking forward to our holidays.

Elan was fab, she listen to what we wanted and went out of her way to find us the perfect holiday. I’ve already recommended several of my friends to Elan!

Elan has been excellent, she has listened to our needs for our holiday and has gone above and beyond to find it, she has been incredibly patient with our responses. Thanks!

I booked my holiday with Elan Hemmings - TC she has gone above and beyond as our flights with EasyJet were cancelled due to weather this is not her job to assist us but she has been there for me where others wouldn’t . Recommend 100%

Words of thanks will never be enough to say how I/we feel about Elan! Sorry, I can’t make this short! In the last year our lives were turned upside down when I got a terminal cancer diagnosis. After a good scan result last week- it’s not spread yet- we decided to brave our first holiday in two years and book a cruise to see the Norwegian Fjords- something I’ve dreamed of for years. Elan spent last weekend finding and arranging the perfect package for us. I’m now partially disabled and coming to terms with that has been hard. My world, where I feel safe, has shrunk, so going on holiday is a huge thing. Elan has made every single step as easy as she possibly could and put my mind at rest about so many things. Give your trust, dreams and hopes to Elan- she will deliver a personal, caring touch to every aspect of your holiday!

Elan is very friendly and lovely to talk to. She is very thorough in finding you the best deal and prompt in replying to any questions you may have. Would definitely recommend to friends or family.

I’ve had an amazing experience with Elan. She listened to all of my requirements and put a package together that was even better than I could have imagined! Elan has been really responsive to any questions and I have been so impressed with her service that I have already recommended her services to friends and family. Thank you so much Elan!

Elan was lovely, very knowledgeable and very patient with my indecisiveness!!

I loved the personal care taken by Elan. I have complete trust in her arrangements. She is a lovely, warm, caring person.

Elan was great listen to all our requests and booked the trip we wanted

Elan has taken on all the worry and stress for our booking for 8 then 6 girls going to NYC. I would have lost the plot without her. We had change numbers going, nights stay, dates etc. She was always there with a smile. Nothing was too much trouble for her

Elan was very knowledgeable and understanding of our holiday needs. She went above and beyond to help us reach our final decision, taking time to meet us on more than one occasion in person, and was very quick to reply to emails or other enquires we had. I can not recommend her enough! We can't wait for our holiday to Florida! Thanks again for your help Elan!

Lovely to talk to someone with a passion for travel. Nothing is too much for Elan she goes out of her way to help. Thank you

Elan was so helpful, she went out of her way to help me and make sure we had the right flights that suited us and booked everything for us which really reduced our stress during the emigration process. I would wholeheartedly recommend Elan.

I found Elan to be very professional and helpful. She kept us informed every step of the way. My husband and I are really looking forward to the holiday as it is our 50th wedding anniversary we wanted to do something special and with Elan’s help I think we have managed that. If this all works out well we will definitely use the service again.

I'm so glad we booked through Elan, she not only saved us money she completely tailor made our holiday package. We will definitly use Elan again and highly recommend her to all friends and family.