Emma Whiteman

My expertise

St Lucia
Maldives
Greece
Thailand

I'm based in

Hertfordshire

Available for new enquiries

It's Nice To Meet You

Hello, and thank you for visiting my website.

I am Emma Whiteman, an independent Travel Counsellor based in Welwyn Garden City, Hertfordshire, where I live with my husband, children and our gorgeous cockerpoo Ralph.

Travel has always been my passion. I have worked in this wonderful industry for 39 years, including 16 years with Thomas Cook, where I spent my last five years as a Branch Manager and was proud to be recognised as one of their Top 50 Managers. For the past six years I have run my own Travel Counsellors franchise, creating bespoke holidays for my clients with the highest levels of personal care.

I am proud to be part of an award‑winning travel company that offers 100% financial protection, so you can book with complete peace of mind knowing your money is safe.

One of my particular areas of expertise is the Maldives. I have personally visited seven different Maldivian islands, each with its own unique character, atmosphere and style. This first‑hand experience means I can match you with the island that truly suits you, whether you are dreaming of an intimate honeymoon hideaway, a relaxed barefoot‑luxury escape or a family‑friendly resort with plenty to do. I can talk you through the differences in room types, meal plans, house reefs and transfers, so that your Maldives holiday feels perfectly tailored from the very start.

Over the years I have also been fortunate enough to explore many other parts of the world, including the Far East, Australia, Fiji, the USA, South Africa, the Caribbean and a host of wonderful European destinations. This real‑world experience means I can offer honest, practical advice as well as inspiration.

Whether you are dreaming of a beach escape, a chic city break, a cruise, a ski holiday, a honeymoon or a more complex tailor‑made itinerary, my goal is always the same: to design the perfect trip for your individual requirements and create memories that will last a lifetime. I work with a vast range of trusted travel partners to ensure I find the right holiday for you, and I aim to make the whole planning and booking process enjoyable and stress‑free.

As a Travel Counsellor I offer complete flexibility, so we can discuss your travel plans at a time that suits you, including evenings and weekends.

Thank you for taking the time to read my page. I look forward to helping you plan your next getaway.

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What my customers say

Emma was so helpful and always readily available

Michelle C

Welwyn Garden City

Emma has booked several holidays for me and my family. Every single one has been a fantastic experience from start to finish.

Nick M

Welwyn

Emma takes all the stress and hassle out of the holiday preparation, her level of support is amazing and always picks the best resorts for our requirements. will continue to use Emma and will always recommend her. Her eye for detail is 2nd to none and always puts sweets in the ticket pack !

Andrew Collie

WGC

Emma has been brilliant, amazing attention to detail and found a holiday that met our exact requirements!

Lucy Maddocks

Manchester

Emma is fantastic. Nothing seems to be any trouble for her. Her travel knowledge is great. Definitely will use Emma again.

Lorraine Crowe

Welwyn Garden City

100% Simply the best, Informative and helpful :-)

Janine Hopkins

Welwyn Garden City

Emma Whiteman did an amazing job for our group trip on a Danube cruise. We had some with mobility issues. There were LOTS of questions, covid rebooking. Emma dealt with it all in her lovely professional manner. Nothing was too much trouble. A genuine star and a credit to Travel Counsellors. Thank you Emma!

Shellie Cannings

Newbury

We would like the thank Emma for organising our family trip to Dubai. Emma and her team were fantastic from start to finish If your booking your holiday hassle free this is the place to come.

Mandeep Dhaliwal

Welwyn

I booked our trip with Emma Whiteman about a year ago. It was a surprise for my husband’s 60th as he’s always wanted to see the northern lights. I was concerned with the pandemic situation but knowing I had the assurance of Emma sorting it, I went ahead. What an amazing experience from beginning to end. Emma always kept me informed of any changes and dealt with them accordingly. Nothing was left for us to sort and the process couldn’t have been any easier. I would highly recommend using Emma to anyone I know! Thank you!

Ruth Rowland

Welwyn Garden City

“FABULOUS !! Emma took away all my travel, accommodation and hire car worries at short notice for a wedding trip to South Africa and gave me such peace of mind. Would recommend in a heartbeat. In fact I already have!”

Lisa Dingwall

Hertfordshire

We're just back from an amazing 2 centre holiday in the Maldives and Dubai and counting ourselves very lucky. Usually we organise holidays ourselves however given the challengers of travelling with complex ever evolving Covid regulations we enlisted the help of Emma Whiteman - Travel Counsellors around a year ago and we're so glad we did! Emma was able to do a fact find via FaceTime and matched us up with a trip and accommodation that perfectly matched our needs and preferences...and not only that - she was able to access a 50% early booking discount for a water villa and a great deal on our Dubai hotel - and she negotiated an anniversary deal - 13 months after the anniversary. Since booking Emma's kept us updated on the status of our destinations - she reassured us that travel is possible! She has guided us through the paperwork and PCR testing needed step by step and made it as stress free as possible - always available to chat through any questions (and we were at times a little anxious!) On each phase of our journey she's checked us onto flights and checked we were prepared for the next leg! All in all - we'd highly recommend Emma for any holiday plans.

Lesley Maslen

Welwyn Garden City

Emma organised & booked my staycation in Norfolk for my hubby’s 50th birthday & it was a surprise trip for him. Her attention to detail & thoroughness was perfect. Her communication was amazing, from researching the location to booking our staycation which removed all the stress for me. I would highly recommend her services from start to finish! Thanks again Emma ??

Mellisa Albarus

Milton Keynes

Emma was so helpful with the organisation of our holiday to celebrate my big birthday. Brilliant knowledge of the island and hotels and was able to answer all questions about restrictions etc. Would highly recommend. Can’t wait to book with her again! Thanks So much Emma!

Melanie Miles

Welwyn

Emma Whiteman has been absolutely fantastic in sourcing and booking our holiday to Orlando. The wealth of knowledge she has is fantastic. With the current situation flights are changing by the hour however she was able to secure better flights and fantastic seats all within the budget. We looked for the same flights and seats and unable to get these ourselves. I have also booked a trip to New York with Emma with exactly the same experience!

Lorraine Crowe

Welwyn Garden City

I have booked online now for years but after Emma helped me at the start of COVID support my mum getting home from South Africa I decided to book through her for our week away in Kefalonia in August. As a very good friend of mine I know how good she is and how much experience and knowledge she has and she didn't disappoint as I knew she wouldn't. She is constantly on hand and available to answer any questions, she won't just take a booking just to get a booking. If it's going to be more expensive through her then she will tell you. She bought our tickets round with a little pressie and some murray mints for our flight, a lovely personal touch. She reminded us about the forms we had to fill in, even when she was on a week off herself... nothing is too much trouble for her and I'll def be booking again.

Gillian Murphy

Welwyn Garden City

Emma organised a trip to Portugal for me when the travel corridor recently opened. Traveling with all these changes and restrictions can be daunting but Emma makes it a really smooth process. She looks after all the details and the level of service was superb from the booking process through to the after service. It's the little touches that are standout - she rang the hotel in advance of my arrival to check everything was ok, messaged me to check I'd arrived ok (while being on her own holiday!) and sent me a reminder to fill in all the necessary COVID travel forms. I had a great holiday! thanks Emma!

Anji McGrandles

Welwyn Garden City

Excellent service, very quick and easy booking. Emma is very friendly, extremely knowledgeable and professional and I would highly recommend her, thanks for everything Emma especially your help with our holiday in November and for helping to get Chantelle home from Mauritius during this pandemic and your help and advise with the refund for my Uncles cancelled anniversary trip! .... You've really been a great help xx

Beverley Piggott

Welwyn

Emma was recommended to me via a friend. My partner was stuck in Barbados for 6 weeks during this pandemic, abandoned by Virgin and with little information available on how to get home. Within 48 hours of speaking with Emma he was booked on a flight (due to Emma watching for any cancelled seats on an Air Canada flight) and emailed all the information he needed. She’s so on the ball and easy to deal with, super efficient! I would totally recommend using Emma for any travel arrangements, we will definitely be using her services again! Thanks Emma, I’m so impressed.

Amanda Boxer

Hatfield

Discover the world with me

Holiday Memories

Holiday Memories

If you miss travel as much as I do, this video will give you all the feels. Enjoy.

07 Apr 2021

We'll do you the World of Good

We'll do you the World of Good

Why book with me? Take a look at this video and find out.

28 Dec 2020

The Travel Counsellors Experience

The Travel Counsellors Experience

Take a look at the type of holidays I offer. They are all tailored exactly to your needs.

27 Oct 2020

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

01707 450 045

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Finding your match...

Every unforgettable journey starts with the right person by your side.