Hello, welcome to my website, thank you for taking the time to visit. My name is Emma Whiteman and I am Independent Travel Counsellor based in Welwyn Garden City, Hertfordshire. I live with my husband and two daughters. Travel has always been my passion, I have worked in this amazing industry for 37 years. I have had my franchise with Travel Counsellors for 3 years, and before that I worked for many years for a Tour Operator as a Travel Consultant, and also Thomas Cook for 16 years, the last 5 of which were as a Branch Manager, where I gained the coveted award of being one of their “Top 50 Managers”. I am proud that I am part of an award-winning Travel Company, that is 100% financially protected, so booking with me you know your money is safe. I have been lucky enough to travel to so many parts of the globe, including the Far East, Australia, Fiji, USA, South Africa, Caribbean and so many wonderful destinations within Europe. I want to find the perfect holiday for your requirements, whether that be beach, city, cruise, ski or honeymoon or even more complexed tailor- made itineraries. I can make your holiday dreams become a reality, with memories to last a lifetime. I have access to 1000’s of companies to ensure I find the right holiday for you. I can ensure that booking your travel plans is an enjoyable experience. Being a Travel Counsellor I have the flexibility to discuss your travel plans at a time that is convenient to you, evenings, weekends in fact any time of the day or week. Thank you for taking the time to read my page, I look forward to speaking with you soon.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a
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My Videos
Holiday Memories
4/7/2021
If you miss travel as much as I do, this video will give you all the feels. Enjoy.
We'll do you the World of Good
12/28/2020
Why book with me? Take a look at this video and find out.
The Travel Counsellors Experience
10/27/2020
Take a look at the type of holidays I offer. They are all tailored exactly to your needs.
My customer stories
Sent by Andrew Collie
WGC 25/01/2023
Emma takes all the stress and hassle out of the holiday preparation, her level of support is amazing and always picks the best resorts for our requirements. will continue to use Emma and will always recommend her. Her eye for detail is 2nd to none and always puts sweets in the ticket pack !
Sent by Lucy Maddocks
Manchester 25/01/2023
Emma has been brilliant, amazing attention to detail and found a holiday that met our exact requirements!
Sent by Lorraine Crowe
Welwyn Garden City 06/11/2022
Emma is fantastic. Nothing seems to be any trouble for her. Her travel knowledge is great. Definitely will use Emma again.
Sent by Janine Hopkins
Welwyn Garden City 06/11/2022
100% Simply the best, Informative and helpful :-)
Sent by Shellie Cannings
Newbury 06/11/2022
Emma Whiteman did an amazing job for our group trip on a Danube cruise. We had some with mobility issues. There were LOTS of questions, covid rebooking. Emma dealt with it all in her lovely professional manner. Nothing was too much trouble. A genuine star and a credit to Travel Counsellors. Thank you Emma!
Sent by Mandeep Dhaliwal
Welwyn 02/05/2022
We would like the thank Emma for organising our family trip to Dubai. Emma and her team were fantastic from start to finish If your booking your holiday hassle free this is the place to come.
Sent by Ruth Rowland
Welwyn Garden City 25/01/2022
I booked our trip with Emma Whiteman about a year ago. It was a surprise for my husband’s 60th as he’s always wanted to see the northern lights. I was concerned with the pandemic situation but knowing I had the assurance of Emma sorting it, I went ahead.
What an amazing experience from beginning to end. Emma always kept me informed of any changes and dealt with them accordingly. Nothing was left for us to sort and the process couldn’t have been any easier. I would highly recommend using Emma to anyone I know! Thank you!
Sent by Lisa Dingwall
Hertfordshire 25/01/2022
“FABULOUS !! Emma took away all my travel, accommodation and hire car worries at short notice for a wedding trip to South Africa and gave me such peace of mind. Would recommend in a heartbeat. In fact I already have!”
Sent by Lesley Maslen
Welwyn Garden City 30/11/2021
We're just back from an amazing 2 centre holiday in the Maldives and Dubai and counting ourselves very lucky. Usually we organise holidays ourselves however given the challengers of travelling with complex ever evolving Covid regulations we enlisted the help of Emma Whiteman - Travel Counsellors around a year ago and we're so glad we did! Emma was able to do a fact find via FaceTime and matched us up with a trip and accommodation that perfectly matched our needs and preferences...and not only that - she was able to access a 50% early booking discount for a water villa and a great deal on our Dubai hotel - and she negotiated an anniversary deal - 13 months after the anniversary. Since booking Emma's kept us updated on the status of our destinations - she reassured us that travel is possible! She has guided us through the paperwork and PCR testing needed step by step and made it as stress free as possible - always available to chat through any questions (and we were at times a little anxious!) On each phase of our journey she's checked us onto flights and checked we were prepared for the next leg! All in all - we'd highly recommend Emma for any holiday plans.
Sent by Mellisa Albarus
Milton Keynes 07/07/2021
Emma organised & booked my staycation in Norfolk for my hubby’s 50th birthday & it was a surprise trip for him. Her attention to detail & thoroughness was perfect. Her communication was amazing, from researching the location to booking our staycation which removed all the stress for me. I would highly recommend her services from start to finish! Thanks again Emma ??
Sent by Melanie Miles
Welwyn 24/05/2021
Emma was so helpful with the organisation of our holiday to celebrate my big birthday. Brilliant knowledge of the island and hotels and was able to answer all questions about restrictions etc. Would highly recommend. Can’t wait to book with her again! Thanks So much Emma!
Sent by Lorraine Crowe
Welwyn Garden City 12/05/2021
Emma Whiteman has been absolutely fantastic in sourcing and booking our holiday to Orlando. The wealth of knowledge she has is fantastic. With the current situation flights are changing by the hour however she was able to secure better flights and fantastic seats all within the budget. We looked for the same flights and seats and unable to get these ourselves. I have also booked a trip to New York with Emma with exactly the same experience!
Sent by Gillian Murphy
Welwyn Garden City 06/09/2020
I have booked online now for years but after Emma helped me at the start of COVID support my mum getting home from South Africa I decided to book through her for our week away in Kefalonia in August. As a very good friend of mine I know how good she is and how much experience and knowledge she has and she didn't disappoint as I knew she wouldn't. She is constantly on hand and available to answer any questions, she won't just take a booking just to get a booking. If it's going to be more expensive through her then she will tell you. She bought our tickets round with a little pressie and some murray mints for our flight, a lovely personal touch. She reminded us about the forms we had to fill in, even when she was on a week off herself... nothing is too much trouble for her and I'll def be booking again.
Sent by Anji McGrandles
Welwyn Garden City 06/09/2020
Emma organised a trip to Portugal for me when the travel corridor recently opened. Traveling with all these changes and restrictions can be daunting but Emma makes it a really smooth process. She looks after all the details and the level of service was superb from the booking process through to the after service. It's the little touches that are standout - she rang the hotel in advance of my arrival to check everything was ok, messaged me to check I'd arrived ok (while being on her own holiday!) and sent me a reminder to fill in all the necessary COVID travel forms. I had a great holiday! thanks Emma!
Sent by Beverley Piggott
Welwyn 29/05/2020
Excellent service, very quick and easy booking. Emma is very friendly, extremely knowledgeable and professional and I would highly recommend her, thanks for everything Emma especially your help with our holiday in November and for helping to get Chantelle home from Mauritius during this pandemic and your help and advise with the refund for my Uncles cancelled anniversary trip! .... You've really been a great help xx
Sent by Amanda Boxer
Hatfield 27/04/2020
Emma was recommended to me via a friend. My partner was stuck in Barbados for 6 weeks during this pandemic, abandoned by Virgin and with little information available on how to get home.
Within 48 hours of speaking with Emma he was booked on a flight (due to Emma watching for any cancelled seats on an Air Canada flight) and emailed all the information he needed.
She’s so on the ball and easy to deal with, super efficient!
I would totally recommend using Emma for any travel arrangements, we will definitely be using her services again!
Thanks Emma, I’m so impressed.
