Sent by Lesley Carpenter
Surrey 15/03/2026
10/10 This isn’t the first time I have used Fiona’s service and it definitely won’t be the last! I have recommended her many times to family and friends
Based In Guernsey
Fiona Sarre
Available for new enquiries
It's Nice To Meet You
Hello and welcome, I am Fiona, your personal Travel Counsellor.
I have lived in Guernsey for most of my life, with a chapter spent in London before I took time out in 2003 to travel the world. That trip cemented what I had always known: travel is my true passion.
Before becoming a Travel Counsellor I worked as an Accountant for 22 years. The numbers were important, but my heart was always in holiday planning. In 2019 I decided to follow my dreams and joined Travel Counsellors through their Academy, bringing my eye for detail and organisation into a career that genuinely excites me.
I have been fortunate to visit many wonderful destinations, but my favourite place in the world is Walt Disney World in Florida. I am a complete Disney fanatic and my mission is to visit every Disney theme park worldwide. I also have a real love of cruising and have enjoyed Caribbean, Norwegian Fjords and Mediterranean cruises with my family.
I am married with two daughters, Chloe and Holly, who are now 16 and 14. Many of my happiest memories have been made while travelling together, and that is exactly what I want to create for you and your loved ones.
The best thing about being a Travel Counsellor is that every new enquiry gives me the same buzz I feel when I am booking my own holiday. I care deeply about finding the right trip for you, and I put the same time, thought and attention into your plans as I do into my own. It does not cost you anything extra to book through me, but you gain my knowledge, my support and the benefit of having someone who does all the hard work for you. I know how precious your time is, so I save you the hassle of trawling the internet and bring everything together for you instead.
I am also proud to be a Travel Counsellors Disney Ambassador. This recognises my passion and expertise for all things Disney and means I support other Travel Counsellors in creating magical Disney holidays for their customers too.
Whether you are dreaming of Disney, setting sail on a cruise or planning a relaxing beach escape or family adventure, I would be delighted to help.
Get in touch and let us start planning your perfect trip together.
My customer stories
Sent by Sadie Robilliard
Guernsey 14/03/2026
Fiona has been amazing, she is very knowledgable and quick to respond to emails.
Sent by Guy Hardill
Guernsey 01/03/2026
10/10 In fact I have already passed Fiona's details on to a number of contacts.
Sent by Emma Gontier
Guernsey 01/03/2026
I cannot thank Fiona enough for helping us plan and book an epic roadtrip in the USA. Fiona was prompt, accommodating and provided helpful suggestions to get the best out of our trip. We will definately be contacting Fiona again for future 'bucket list' adventures
Sent by Rebecca Finch
Guernsey 31/01/2026
Fiona was amazing from the start, feel so confident about my first ever cruise. She spent time to even answer the most basic questions. Will be asking her to help with our Christmas market trip as well.
Sent by Katherine Tetlow
Guernsey 17/10/2025
Fiona was amazing during the planning of our holiday, no question was too small and she was very responsive to emails. We highly recommend her services!
Sent by Sean Rault
Guernsey 03/10/2025
Fiona is very knowledgeable and works with you to get the right holiday. We have always had a great experience with Fiona. Many thanks, Sean and Lyn
Sent by Simon Gaudion
Guernsey 26/09/2025
You make life much easier for me when trying to find somewhere to stay and dealing with the companies concerned. I have already recommended you to others! :-)
Sent by Kate Earl
Guernsey 21/09/2025
Fiona is kind, patient and most importantly very knowledgeable. She’s been so great to work with on our holiday plans.
Sent by Julie Loveridge
Guernsey 18/09/2025
Fiona, always goes beyond what she needs to ensure your booking is a first class experience.
Sent by Jess V
Guernsey 11/09/2025
Fiona is always super helpful, giving options that we might not have thought of to make the most out of our holiday.
Sent by Karen De La Mare
Guernsey 19/08/2025
Fiona is always so friendly and makes planning a holiday seem so easy. She is very responsive to any questions raised and comes up with some great ideas. Always think of her when planning a holiday and would recommend others
Sent by Becky Hall
Guernsey 11/08/2025
Fiona is always happy to help with my questions! she makes me feel I can ask anything, which is calming, encouraging and reassuring. I feel confident making plans with Fiona's guidance.
Sent by Kayleigh Knight
Guernsey 28/05/2025
10/10 - Fiona is fantastic, friendly, knowledgeable and nothing is too much trouble. I have already recommended her to friends.
Sent by Tanya Thoumine
Guernsey 13/02/2025
Excellent service and returned to use Fiona again after the success of our last holiday booked with Fiona. She’s very knowledge, gives lots of options to digest and listens to the requirements to ensure she meets our needs. Thank you so much for your all your hard work and help.
Sent by Naomi Jehan
Guernsey 15/01/2025
Very responsive and proactive, looked for the best solution for me budget wise and made some great recommendations.
Sent by G Hardill
Guernsey 15/01/2025
Fiona has been amazing. Personal built itinerary with lots of assistance provided and local knowledge provided.
Sent by Julie Loveridge
Guernsey 06/10/2024
Fiona always goes over and above what she should do. Long trips & short trips always the same great service. Even if you send a message in the evening and say don’t message until tomorrow, she always sends you a quick message. Excellent service.
Sent by Tanya Thoumine
Guernsey 05/10/2024
Fiona is amazing and goes above and beyond to organise the best holidays for us.
Sent by C-L Le Poidevin
Guernsey 22/09/2024
We have already started telling people of our experience and how pleased we were to be able to have a couple of in person discussions and hear of previous experiences to help us inform our decision.
Sent by Rob Smart
Guernsey 18/09/2024
Disney and Universal Florida
Our family of four are just back from a wonderful trip to Disney World and Universal Studios Florida. As first timers to these parks we were a little overwhelmed by all the information we had read up on prior to booking. Fortunately, we were provided with fantastic customer service from our Travel Counsellor Fiona Sarre. Fiona provided such a depth of knowledge regarding the parks, suitable hotels and even provided some very helpful tips and tricks to ensure we were able to fit everything into our stay. Fiona even watched the flight prices for us over several weeks to ensure that when she booked them they were at the lowest fare she could get. We would thoroughly recommend Fiona @ Travel Counsellors and will be contacting her in the near future when we plan for our next holiday.
Sent by Heather Springham
United Kingdom 10/09/2024
Fiona was very prompt in following up any questions & very knowledgeable. A very good communicator.
Sent by David Darlington
Guernsey 28/08/2024
We had the pleasure of using Fiona’s services to book our dream holiday to Disney World in Orlando this summer (2024). Fiona’s knowledge of the parks, the hotels, the best times to go, the weather, the ESTAs and every other detail concerned with a trip to Disney was impeccable, her responses to emails (even on weekends) were rapid and informative, and she made the whole experience very easy for us to navigate and understand.
I personally would recommend anyone interested in a holiday of a lifetime to Disney in Florida to contact Fiona at the Travel Counsellors. The four of us (two adults, two children) loved everything about the trip and we couldn’t have had the same experience without Fiona’s hard work to get it all booked and sorted out for us, so we had peace of mind that everything was in order.
Thank you Fiona, we look forward to booking our next trip with you!
Sent by J Feist
Guernsey 04/06/2024
Great customer service from Fiona Sarre. Would highly recommend
Sent by S Gaudion
Guernsey 18/04/2024
i never realised how easy and detailed it is to use. It does help when you have a counsellor like Fiona who has made the whole experience seamless and very easy. my decision was made in less than two days!
Sent by S Rault
Guernsey 13/04/2024
Fiona has been so helpful with Al our requests and we will be using Fiona for all our future holidays and travel insurance.
Sent by M Thoume
Guernsey 13/04/2024
Excellent and super responsive 7 days a week, highly recommended.
Sent by P Robilliard
Guernsey 12/02/2024
I always tell my friends who booked my holiday, and that they should contact you if they plan to go away . Fiona goes over and beyond to meet our needs and budget . Thank you Fiona
Sent by S Marsh
Guernsey 12/02/2024
I am really pleased with my Travel Counsellor. She was recommended by a friend, and I will certainly be recommending her to others.
Sent by Julie L
Guernsey 21/01/2024
Fiona Is an excellent travel advisor nothing is too much trouble and makes my life a lot easier helping with our travel plans.
Sent by Tanya T
Guernsey 13/11/2023
Fiona makes booking a holiday so stress free!
Sent by Jessica V
Guernsey 10/11/2023
Fiona, is always happy to help, offering different options and helping to tweak what is needed.
Sent by M Thoume
Guernsey 08/09/2023
I'd highly recommend using TC and Fiona as she's always been very knowledgeable and provides useful insights ahead of any bookings. Fiona is also super responsive and flexible in quoting for new trips or changes and additions to existing bookings. We've personally had quotes in less than an hour and whole holidays booked same day.
Sent by M Beaumont
Guernsey 21/08/2023
Fiona was excellent, very helpful and any questions answered quickly. Booking the holiday could not have been easier.
Sent by Eileen Merrifield
Surrey 28/07/2023
Would not hesitate in recommending Fiona
Sent by S Le Sauvage
Guernsey 21/07/2023
Fiona was so helpful and informative. She responded really quickly to any queries and I wouldn’t hesitate to recommend her. Thank you Fiona!
Sent by Carolyn D
Guernsey 20/07/2023
Fiona was great, she answered our queries quickly (despite it being a weekend) she is knowledgeable, easy to talk to, patient and efficient.
Sent by Steve Rogers
Guernsey 02/07/2023
The trip was painless thanks to Fiona's input. The end destination - Warsaw and the Marriott airport hotel - was a first for both of us so there was a little bit of a learning curve with respect to the airport itself and getting to the hotel, but thanks to an excellent after sales service to back up the trip, all went very smoothly indeed.
Sent by Andrew Croft
Guernsey 28/05/2023
Fiona, was very helpful with booking our next cruise, I would definitely use her again, & also recommended her to friend’s & family.. It’s so nice to be able to either give her a call, or receive quick replies to emails with queries we might have..
Sent by N Darlington
Guernsey 11/05/2023
Fiona has been wonderful throughout the process, Very knowledgeable, helpful and efficient. Many thanks
Sent by Lesley Carpenter
West Sussex 04/05/2023
Fiona was very knowledgeable, conscientious. She was very approachable and easy to talk to providing us with various options and finding us the ideal holiday.
Sent by L Snell
Guernsey 30/04/2023
Fiona has been fantastic throughout the whole process of booking the holiday, all of my questions and worries answered. Makes booking a holiday easy when life is so busy.
Sent by Helene D
Guernsey 14/04/2023
Fiona is incredibly helpful, understands exactly what we are looking for with our holidays and is super efficient with booking everything we need for our trips completely taking the stress away!
Sent by P Robilliard
Guernsey 10/04/2023
I already have and will continue to recommend you Fiona So very satisfied with your service Thank you
Sent by Sabina H
Guernsey 29/03/2023
It was lovely not having the stress of looking for a holiday myself. I will be recommending you to anyone I know who is thinking of going on holiday. Top service.
Sent by Dani K
Guernsey 22/03/2023
Fiona was fantastic, very informative and extremely helpful. Nothing was too much trouble and Fiona was readily available at all times of the day - exceptional, personal and very professional service. I have already told family and friends to go to Fiona when planning future trips. Added bonus, Fiona found us a wonderful holiday that ticked all the boxes at a price that we felt was unbeatable - well done Fiona and thank you
Sent by Sam T
Guernsey 01/03/2023
Fiona was very quick to help, getting straight on the phone to the cruise provider to help sort out corresponding flights. Great, attentive and knowledgeable service. Would highly recommend.
Sent by Leonie B
Guernsey 13/02/2023
I have often recommended Fiona Sarre. I’m not the most organised person and we don’t go on many holidays, by using Travel Counsellors we are presented with a few options to choose from and I know that every detail is covered. It’s stress free and we are very much looking forward to our break.
Sent by Kai C
Guernsey 07/02/2023
Great service and i will recommend to my friends
Sent by Jo F
Guernsey 02/02/2023
Fiona was really informative and provided quotations and holiday information promptly and efficiently.
Sent by Rob S
Guernsey 30/01/2023
Fiona responded very quickly and even on the weekend. She provided several options for us and never put pressure on us to make a decision. A great easy stress free way to book a family holiday. Thanks Fiona!
Sent by Mike B
Guernsey 20/01/2023
Have already recommended Fiona to other colleagues. The prompt responses and professional service is always appreciated.
Sent by Danielle B
Guernsey 09/12/2022
Excellent service personally delivered!
Sent by Eileen M
Surrey 08/12/2022
I have no hesitation in recommending Fiona to others, she is very helpful, very professional and we have just booked our third trip with her.
Sent by Teresa M
Guernsey 11/10/2022
So patient and accommodating and gave lots of options and ideas
Sent by S Thoumine
Guernsey 05/10/2022
Fiona has done amazing! She has gone above and beyond to help me out
Sent by D Falla
Guernsey 30/09/2022
Brilliant knowledge of our destination and answered queries very quickly.
Sent by D Falla
Guernsey 30/09/2022
Brilliant knowledge of our destination and answered queries very quickly.
Sent by P Robilliard
Guernsey 18/09/2022
I cannot fault Fiona in any way , I believe she goes beyond her job to satisfy and answer all questions for her customers. Thank you
Sent by Emma M
Guernsey 09/09/2022
I have already recommended Fiona’s service to many people!!
Sent by Lindsay S
UK 08/09/2022
Fiona was brilliant, taking into account our wishes and giving us lots of choices with her recommendations included.
Sent by T Davey
Lincolnshire 11/06/2022
Fiona has been so patient with all of our questions. Not only that, she listened to what we wanted from a holiday and made fantastic suggestions based on this. I’d definitely come back to Fiona to book a future holiday.
Sent by J C
Guernsey 02/05/2022
Fiona was amazing in setting up our honeymoon account and on a very short deadline. We really are looking forward to booking our dream holiday with her.
Sent by Steven Rogers
Guernsey 02/05/2022
Very pleased with the service. Fiona was able to sort out a problem with my return flight in plenty of time for me to return the same day as planned.
Sent by M O Haloran
England 30/04/2022
Fiona took all the strain of organising my holiday myself. I am so Impressed with her very helpful and efficient attention to detail.
Sent by L M
Guernsey 20/04/2022
Fiona is very efficient, knowledgeable and gives excellent customer service. We weren’t sure what we wanted at first but Fiona guided us with various options and benefits to find us the perfect dream holiday. Thank you
Sent by D D
Guernsey 27/03/2022
It definitely makes a difference having someone to discuss options with and just giving the booking experience a personal touch. I’m very grateful for the help thus far. Responses were extremely quick in reply and personal.
Sent by M D
Guernsey 18/03/2022
Fiona was attentive and helpful from day one and sorted everything out with a minimum of fuss and can’t recommend her enough.
Sent by Helene D
Guernsey 03/03/2022
Fiona took the time to understand what I was looking for and gave me a good choice of options for accommodation and regions to stay. Made booking a trip so much easier.
Sent by Claire Q
Guernsey 21/02/2022
Wish I'd have found Fiona many years ago when struggling to choose a holiday and sitting at Travel Agents for hours on end and not getting their full attention. Will definitely recommend Fiona to my friends and family!!
Sent by Tanya T
Guernsey 14/02/2022
The guidance Fiona gave us in helping us book our summer family holiday has been fantastic. The time she gave to us, the quick replies and friendly service has been 10/10. We cannot wait to go now. Thank you Fiona
Sent by Carla Bachelet
Guernsey 04/11/2021
Fiona has been brilliant in helping us find and book our holiday for next year - nothing has been to much trouble! We’ve already recommended her to several of our friends and our parents!
Sent by Jenny McNairn
Guernsey 05/10/2021
Fantastic service with really responsive turn around times which meant we were able to find, agree and book our holiday in a very short amount of time and everything was sorted for us which is great. Fiona also catered for exactly what we were looking for and considered all aspects including suitability for all family members which meant we found the perfect fit for all.
Sent by Sue Knott
Guernsey 22/02/2020
So helpful and things all got sorted so quickly
Sent by Michael Beaumont
Guernsey 19/02/2020
Could not have been more helpful in 'tweaking' the holiday when we asked for changes. Excellent service.
Sent by Jayne Le Cras
Guernsey 19/02/2020
Excellent customer service which makes all the difference. Also very enthusiastic and knowledgeable, which helps a great deal. You feel like you are being taken care of. Everyone needs their own Travel Counsellor!
Sent by Alex Whitmore
Guernsey 30/01/2020
Fiona was extremely helpful and attentive. She quickly responded to our brief and came up with some great options
Sent by Martyn Guille
Guernsey 23/01/2020
Fantastic service, very impressed with Fiona
Sent by Becky Hall
Guernsey 17/01/2020
Thank you for being enthusiastic and willing to go the extra mile!
Based in
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Staying at Universal Orlando's Loews Royal Pacific Resort
17 October 2023
This is a ‘Premier’ hotel at Universal Orlando Resort, which basically means it is one of the top 3 hotels on site, and when you stay here you receive the Express Pass for free which allows you to skip the lines in the Universal Parks. This was our 2nd stay here (with the first being 2017) and there had been a few changes. The lobby had moved around a bit and the grab and go marketplace had also
Disney's Port Orleans French Quarter review
19 September 2023
Disney’s Port Orleans Resort French Quarter – review Port Orleans French Quarter is one of the smallest resorts on Walt Disney World property and is classed as a Moderate resort. The theming is based on the romance and pageantry of New Orleans historic French Quarter with cobblestone streets, gas lamps, wrought-iron balconies and mardi-gras characters. This resort is very relaxing and laid-back
Cunard's Queen Mary 2
20 June 2023
I was fortunate enough to be invited to spend 7 nights on board Cunard’s Queen Mary 2 on a Norwegian Fjords itinerary to experience the Cunard brand, the ship, and the shore experiences that are on offer. I was pleased when I received this invitation because after cruising a lot with Royal Caribbean with my family, I wanted to see for myself how different Cunard is, in terms of service, ship facil
Royal Caribbean's Wonder of the Seas - Part 3
15 May 2022
Following on from Part 2, after eating all the food and drinking all the cocktails... We ate our dinner tonight in the Windjammer, on the basis of we’d had a large lunch, so we could just have a small amount to eat up here… I still had to be rolled out! I opted for the freshly made stir-fry with noodles which they made in front of me. I chose what I wanted in my stir-fry - chicken, baby corn, bea
Royal Caribbean's Wonder of the seas - Part 2
15 May 2022
Following on from part 1... We ate in the main dining room this evening. I was not hungry after a rather large, late lunch in the Windjammer! But I forced myself to eat a 3 course meal in here purely for research purposes ?? It did not disappoint. I had the French Onion soup for starter, which was one of the nicest I have ever had, with so much flavour and of course the delicious cheesy topped c
Royal Caribbean's new ship, Wonder of the Seas, part 1
12 May 2022
Let me introduce you to Royal Caribbean’s latest ship – Wonder of the Seas. The new largest cruise ship in the world. Just taking the record from their previous ship, Symphony of the Seas. Fortunately I have already spent a week on sister ship Symphony of the Seas back in 2018 – her first season in service – so I kind of knew what to expect when I met Wonder, given that they are the same class in
Cancun trip - part 2 - Grand Fiesta Americana Coral Beach Resort
07 December 2021
After 5 nights at the Moon Palace Grand we checked out and headed up the coast right to the top of the hotel strip, to the Grand Fiesta Americana Coral Beach Resort. As we approached this part of the coastline, we were met with the most stunning turquoise blue sea that I have ever seen. This area of Cancun is definitely different to where we had just spent the previous 5 days. For a start there a
Cancun trip, part 1 - Moon Palace Grand
07 December 2021
In November 2021 I had the opportunity to travel to Mexico and stay in two different resorts in Cancun – The Moon Palace Grand, located about 10 minutes drive south of Cancun International Airport, and The Grand Fiesta Americana Coral Beach, located right at the very top of the hotel strip. Both resorts are very different, and the areas that they are located are also very different too. Firstly
Day 2 on Iona, P&O's newest, most eco-friendly ship!
17 August 2021
Waking up on day 2, we hadn't been told where we were sailing to on this 2 night trip, all we knew was that we weren't stopping anywhere to get off during this time. We just so happened to be moored just off Weymouth, alongside two other P&O ships. We got up and went to Horizon, which in non-Covid times, would be the buffet restaurant. We were shown to our table, and then went straight to the foo
First to sail on P&O's Iona, part 1 (travelling in Covid times)
13 August 2021
Arriving at the port of Southampton I did feel a little emotional. After cruises being cancelled for 16 or so months, dropping our cases off at the bag drop point made what had previously felt very surreal, feel very real! I couldn't believe I was actually going on a cruise after all this time! It has been 2 years for me since I last went on a cruise ship, and after having several holidays cancell
Which cruise line is right for me?
06 January 2021
Have you always been wanting to try a cruise, but been overwhelmed by the amount of cruise lines there are and don’t know which one is for you? Well here is my guide! Are you worried about getting seasick? Out of all of the cruises I’ve taken, I’ve only felt seasick once, and that was on the way back to New York from the Caribbean we had to take a detour due to a storm and so we were skirting ar
Deluxe options for a family holiday to Orlando
12 October 2020
A holiday to Orlando is expensive when you factor in park tickets, food, merchandise etc. Some people think your hotel is just a place to sleep. I disagree. Visiting the theme parks is exhausting, and we like to factor in rest days, so for us, a nice hotel with decent facilities and a great pool, is very important. Personally we like to stay in a moderate resort (see yesterday’s blog for ideas of
Medium budget options for a family holiday to Orlando
09 October 2020
Orlando is on a lot of people’s bucket list, especially if you have children, and often it is a once in a lifetime experience. My last post was all about where to stay if you are visiting Orlando on a tight budget, so this blog is going to be all about where to stay if you want something a little bit more medium budget. There are so many options, and it comes down to personal choice, and whether
Budget resort options for a family holiday to Orlando
08 October 2020
Over the next few days I’m going to focus on Orlando (as that is my favourite place to go!). I understand different people have different budgets, so I’m going to choose different options for different wallets. All will be based on a family of 4, but I can tailor make these holidays to suit any family, whether you are a family of 5, 6 or even if you are a multigenerational family looking for tha
Where to stay in Orlando
10 July 2020
With so many accommodation options to choose from in Orlando, I have put together this helpful factsheet which should hopefully help you to choose the best option for you and your family. Option 1 - stay in a villa Advantages: • Private pool • Freedom and privacy • Your own transport (hire car) • Cheapest option • Great option for large, multi-generational families and groups of friends Disadva
Disney - Onsite V Offsite Part 1
29 January 2020
Are you planning a holiday to Walt Disney World in Orlando? Are you having the dilemma of where to stay? Onsite on Disney property? Or offsite in a villa or hotel? I have come up with the pros and cons of each option, in order to help you make your decision. Benefits of staying onsite 1. Transportation When you are staying in the Disney bubble, you have access to numerous methods of transporta
Walt Disney World - with children or without?
23 January 2020
Walt Disney World, Orlando – Onsite V Offsite Are you planning a holiday to Walt Disney World in Orlando? Are you having the dilemma of where to stay? Onsite on Disney property? Or offsite in a villa or hotel? I have come up with the pros and cons of each option, in order to help you make your decision. Benefits of staying onsite 1. Transportation – When you are staying in the Disney bubble, you
Walt Disney World - with children or without?
08 January 2020
Walt Disney World – with children or without? Disney isn’t just for children; it is for the child within you too. I took my children (then aged 6 and 8) to Disney World, Florida, in 2017. We had an amazing time, came back with some fantastic memories. But it left me wanting to go back without them! Not because I hate them! But because I wanted to take my time and absorb the details. That is what
My 10 favourite things about cruising with Royal Caribbean
22 December 2019
1. The service From the minute you arrive at the port to the minute you return to the port. When you arrive at the port the porters take your luggage either from your car if you are driving, or from your taxi where you are dropped off. As you enter the port terminal the staff there greet you and are so welcoming. They make you feel special as soon as they meet you from the staff in the terminal b
Cruising out of Southampton
06 November 2019
Having experienced 3 cruise holidays previously, one Caribbean and two Mediterranean, I was keen to test out sailing from Southampton. With no flights to take to meet the ship, and travelling with two children, I couldn’t wait to see how convenient this was (not to mention how much extra luggage I could take!) It turned out to be a dream. We stayed in an apartment near to the port the night befor
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: