Gemma Sinclair

I'm based in

Cardiff

Available for new enquiries

It's Nice To Meet You

Hi, I’m Gemma, your personal Travel Counsellor. Thank you for visiting my page.

Whether it’s a short local trip or a long-haul adventure you’re after, I can arrange it with ease. No enquiry is too big or small! I am an experienced travel agent and holiday representative having worked in Greece and Bulgaria for several years, I have also travelled extensively across Europe, the USA, Canada, Caribbean and Thailand. My aim is to provide a stress-free experience for all your travel needs. No more trawling the internet for hours!

I am passionate about exploring new places, experiencing cultures and providing excellent customer service.
You are guaranteed an efficient and thorough booking experience with expert advice you can trust.

Alongside providing the best service, the most important thing for me is building trust and working with my clients to create their perfect trip. I’ll ask the right questions to understand fully what you want out of your trip. Whatever the occasion, whatever the budget, I will ensure you have a truly personal experience booking with me.

Luckily for you, I’m not restricted to office hours as so many high street agents are. So, if evenings or weekends suit you better to get in touch then I can work around you. You can contact me by telephone, email, social media or if you’d prefer, we can meet for a chat and a coffee.

My service doesn't stop with the booking, I'm on hand to answer any questions, and to guide you through any form filling and my personal service is always just a phone call away. Everything booked through me has 100% financial protection for your complete peace of mind, and I have the support of a 24/7 Duty Office monitoring world events and entry regulations. If any issues do occur I will rectify them with the least amount of stress to you. You can even contact me when you are away!

Booking with me will get you a bespoke package at a competitive price.

So, if you’re looking for UK breaks, family holidays, city breaks, cruises, Disney holidays, activity holidays, tailor-made itineraries, sports tours, weddings and honeymoons or even the stag and hen weekends, then look no further.

I look forward to hearing from you soon to start planning your next adventure.

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What my customers say

First class service from Gemma nothing was too much trouble.

C Oxenham

Cardiff

Gemma has been super helpful. She listened to what we asked for and delivered above our expectations!

K Sharp

Beckenham

Gemma has been nothing but excellent in her service she has provided to my partner and I!! The quality of information and communication she has provided has been incredible in helping us choose a perfect holiday this summer! Thank you so much again!!

C Weston

Cardiff

Gemma was friendly, knowledgeable and super efficient. When we revised our choices, she was understanding and found us the most amazing holiday. It alleviated what had become a stressful exercise; trying to find a celebration holiday with 5 of my friends. She took away that stress and replaced it with excitement at the prospect of our trip.

Bethan Griffiths

BRIDGEND

Gemma was so helpful and provided such a professional and honest service. She answered all of our questions so quickly and gave great advice for us going on our first all inclusive holiday with a young family. I have already recommended her to some friends.

C Davies

Cardiff

Gemma has been fantastic support in helping us book our first family holiday. Great suggestions, efficient service and really lovely to deal with. I would recommend her to anyone (and I have!).

K Saunders

Cardiff

Gemma has been fantastic throughout this whole process. As we were unsure where we wanted to go on holiday, Gemma offered us lots of choices and advice to help us make the right decision for our family trip.

L Reynolds

Cardiff

Gemma is fantastic. She takes all the stress out of booking a holiday and has been especially amazing over this very difficult time in terms of transferring flights and holidays to the following year. I can't imagine booking a holiday without her and I tell all my friends how great she is!

J Sherrard

Cardiff

Gemma has been brilliant organizing and planning our honeymoon to America! She's been very knowledgeable and patient with my change of dates and adding different items onto our itinerary. Super responsive and friendly, would recommend her to anyone!

C Morgan

Cardiff

Really helpful, quick to respond! Made everything super easy! We would definitely recommend Gemma!

B Ellis

Cardiff

Gemma was quick to respond to my initial query and quickly understood my needs. She was easy to talk to and I’m looking forward to my holiday.

R Palmer

Cardiff

This was the first time I’ve used an external company to book a holiday. As we were a big party looking for a skiing holiday we knew we needed expert advice as it’s a minefield if you have no clue. Gemma took the brief and gave us some great options to look at. She was prompt to provide quotes and answer all my questions, putting the whole party at ease! Once we confirmed the booking process was so easy and quick. Total piece of mind our holiday is being organised by a professional! It saved soooo much time and stress and no doubt money so I’d definitely recommend Gemma! Thanks!

K John

Cardiff

Gemma has been so helpful with planning this trip, it has really taken the pressure off and turned it into an easy and enjoyable experience. We made some tweaks to the original itinerary and these were no problem for Gemma. I really feel confident in the service I've received and can't wait for our trip to America next year!

H Dixon

Liverpool

We asked Gemma to find us our perfect honeymoon destination. We weren't really sure where we wanted to go, but with Gemma's help and lot's of patience we went from looking at 2 weeks in the Caribbean to finally booking a twin stay with 4 nights in Singapore and 10 nights in Koh Samui. Both locations were absolutely perfect and we had the most lovely time. We couldn't have done it without Gemma's help. I would recommend her to anyone especially as you can be safe in the knowledge that if anything goes wrong you are completely covered by Travel Counsellors. Thank you so much, we wish we could go back!!! x

M Dunn

Birmingham

Gemma is great! I've already recommended her and she's booked a holiday for a family friend.

J Sherrard

Cardiff

Gemma has gone above and beyond to help with our complicated and demanding requests and has come up with some amazing results!

Ann Lewis

Cardiff

I wouldn't go anywhere else! Excellent service!

C Sinclair

South Wales

Gemma is great, she provides such a personal service making any changes to the trip being booked. She makes the whole process stress free which is exactly what I want.

L Reynolds

Cardiff

Gemma is always coming up with the most interesting options - really in depth and insightful

P Emery

London

One of the most efficient travel agents I have encountered. We normally use another luxury travel agent but this service was not only comparable but the speed and willingness to help was outstanding- well done!

J Fairclough

Cardiff

Gemma has been so efficient with quoting for our trip to Sri Lanka. Gemma has planned a wonderful adventure for us and we can not wait to go! I would highly recommend Gemma for her helpful, personal and professional manner.

L Evans

Cardiff

Excellent and quick service with some really great holiday ideas.

K Saunders

Cardiff

Gemma couldn't do more to help with my trip - will definitely be using her service again!

M Houlston

Cardiff

Gemma was just so helpful, she kept going until we had found the perfect holiday for our family. Would definitely recommend!

Sarah Waters

Cardiff

Gemma is great at finding exactly what you would like for a holiday. Very patient at listening to what we need and changing anything to make it suitable for us.

Julia Haines

Cardiff

Gemma provided a professional and quick service, going above and beyond the brief I gave her. Overall, I was very impressed with the service provided and I have already passed on her details to friends.

Sian Schultz

Cardiff

We were looking for an ideal honeymoon to match our budget. We weren’t 100% on where we wanted to go but Gemma sent us loads of great options and we later decided to come to Greece. Gemma was patient with our at first indecisiveness and so prompt at answering all of our questions. We’ve had a fabulous time at a lovely hotel in Greece and we will definitely be recommending Gemma and will ourselves seek guidance in the future. Thanks so much Gem, you’ve helped us have a wonderful honeymoon.

Beccy Player

Tredagar

Loved the range of options you provided and you were very prompt!

Rachel Knight

Cardiff

Gemma is amazing!! Highly recommend!

J Pateman

Cardiff

Gemma has been brilliant and I wished I had contacted her earlier instead of spending hours on and off trying to find a holiday and not getting anywhere. Gemma found us a holiday suiting our needs straight away and made everything so simple for us. Thank you to Gemma.

Gail O'Brien

Bromsgrove

Gemma booked a holiday for us to Dubai, staying at the the Atlantis, the Palm. The holiday was amazing, beyond expectations, can’t thank Gemma enough for everything she has done.

Catherine Lavelle

Staffordshire

Gemma was very helpful and patient!

L Pottinger

Cardiff

I have already recommended Gemma and given her details to several friends. Gemma was extremely helpful even when I kept moving the goal posts and changing my mind. Recommended to everyone!

Jo Arundel

St Albans

The service has been great. Gemma has provided us with all the information and we feel as though she’s listened to what we wanted and has given us different options to fit with that.

Katie Thomas

Cardiff

Gemma has been brilliant through out! She has considered all of our requirements and was very helpful - even when we changed our mind about destinations for our honeymoon! She has found us a beautiful hotel in a perfect location and we are very excited about going! We will definitely recommend Gemma to all of our friends and family. Thank you Gemma.

B Westall

Blaenau Gwent

Very helpful and professional. Prompt service.

Gillian Lewis

Cardiff

Gemma was very patient dealing with all of our requests and changes quickly and efficiently. Great service!

E Pinkerton

Bristol

Gemma has been flexible, friendly and helped us find the right venue for our wedding. Thank you!

Emma Trollope

St Albans

Gemma has been flexible, friendly and helped us find the right venue for our wedding. Thank you!

Emma Trollope

Luton

A friendly and informed service. Immediate response to our queries. Accomplished all we asked.

P Evans

Birmingham

Super helpful and willing to check for alternative dates etc without any problem.

Jude Davies

Cardiff

Excellent personal service - would definitely use Gemma again!

M Brindley

Birmingham

Me and my partner have always wanted to go to Iceland to see the Northern Lights! We have been toying with going for the last few years but it has always been out of our budget each time we looked into it because we wanted to do so many things! Until now! Gemma has provided us with exactly what we want and for exactly when we wanted! Gemma is a lovely accommodating person who has made our booking experience stress free. She has answered every query and put us at ease which has allowed us to book this stress free. I can safely say if it wasn't for Gemma doing this for us, I would still be sat here talking about it instead of living it. Thank you so much and here's to the countdown - roll on January!

Johanne May

Cardiff

Very efficient and helpful throughout the booking process.

Freda Spence

Lymington

Gemma looked at all our requirements and took great care and attention to find the holiday we want. We will be happy to book with her again and again and have passed this on to our friends. Keep up the good work Gem.

Ann Sinclair

Cardiff

A fantastic booking experience!

V Kenny

Bromsgrove

Gemma was great. She investigated a number of different holiday options for us for a short break to Edinburgh. She was very patient and managed to meet all our requests. Will be using her again!

Julia Haines

Cardiff

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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02920 005 560

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