Based In Cardiff

Gemma Sinclair

Available for new enquiries

It's Nice To Meet You

Hi, I’m Gemma, your personal Travel Counsellor. Thank you for visiting my page.

Whether it’s a short local trip or a long-haul adventure you’re after, I can arrange it with ease. No enquiry is too big or small! I am an experienced travel agent and holiday representative having worked in Greece and Bulgaria for several years, I have also travelled extensively across Europe, the USA and Canada. My aim is to provide a stress-free experience for all your travel needs. No more trawling the internet for hours!

I am passionate about exploring new places, experiencing cultures and providing excellent customer service.
You are guaranteed an efficient and thorough booking experience with expert advice you can trust.

Alongside providing the best service, the most important thing for me is building trust and working with my clients to create their perfect trip. I’ll ask the right questions to understand fully what you want out of your trip. Whatever the occasion, whatever the budget, I will ensure you have a truly personal experience booking with me.

Luckily for you, I’m not restricted to office hours as so many high street agents are. So, if evenings or weekends suit you better to get in touch then I can work around you. You can contact me by telephone, email, social media or if you’d prefer, we can meet for a chat and a coffee.

My service doesn't stop with the booking, I'm on hand to answer any questions, and to guide you through any form filling and my personal service is always just a phone call away. Everything booked through me has 100% financial protection for your complete peace of mind, and I have the support of a 24/7 Duty Office monitoring world events and entry regulations. If any issues do occur I will rectify them with the least amount of stress to you. You can even contact me when you are away!

Booking with me will get you a bespoke package at a competitive price.

So, if you’re looking for UK breaks, family holidays, city breaks, cruises, Disney holidays, activity holidays, tailor-made itineraries, sports tours, weddings and honeymoons or even the stag and hen weekends, then look no further.

I look forward to hearing from you soon to start planning your next adventure.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

5 things you didnt know about Hurtigruten Expedition Cruising

05 June 2019

5 surprising things you didn’t know about expedition cruising with Hurtigruten 1. Hurtigruten ships are filled with Expedition Teams! Whether you are sailing with Hurtigruten along the Norwegian coast or other remote destinations around the world, you will be accompanied by an expert Expedition Team. They are your hosts on board and ashore, and will provide lectures in subjects such as geography, history, wildlife and more. 2. Northern Lights guarantee. 100%. That’s how sure we are that the spectacular Northern Lights will make an appearance on your 12-day Hurtigruten voyage. It’s even backed it up with a special promise to you. If they do not appear on your voyage, you will get another 6 or 7-day Classic Voyage FREE OF CHARGE, so your Hurtigruten experience will be one with zero regrets. How amazing is this!? 3. Hurtigruten is not your normal cruise operator. When you sail with Hurtigruten, you are on an expedition with likeminded adventurers who value personal growth and exploring over luxury. You won't find waterslides, casinos or any sort of dress code. However, you will find a casual and relaxed atmosphere, great food, and all the quality equipment you need to explore new destinations. 4. There are two new ships adding to the Hurtigruten fleet in 2019 and 2020. Modern, hybrid, and inspired by our Scandinavian heritage - in 2019 Hurtigruten will welcome MS Roald Amundsen. The year after, she will be joined by MS Fridtjof Nansen. Named after two of Norway's most famous explorers, these state of the art ships will follow suit and explore some of the most remote destinations in the world. 5. Committed to sustainable travel. Hurtigruten operate in some of the world’s most pristine and vulnerable natural landscapes. This is a responsibility taken seriously, which is why we educate our guests on how to reduce our environmental footprint. Read more about our efforts to minimize the impact, our use of local food along the Norwegian coast, research and knowledge in polar waters, and much more in "Leaving a Smaller Footprint".

Beauty at Sea - MSC Bellissima

31 May 2019

A few weeks ago, I was lucky enough to be invited to the launch of MSC’s brand new ship the Bellissima. We had the luxury of spending 24 hours on board this beautiful new ship to really get a feel for what she has to offer. The whole process of boarding the ship in Southampton was so easy and stress free, it’s easy to see why so many travellers now decide to cut out the airport from their trip and embark in the UK! Simply park your car near the terminal, head through security and check in and away you go to start exploring! As soon as we walked in, we were greeted by this beautifully decorated atrium, I didn’t know where to look first! From the Swarovski staircases and stage area, to the surrounding bars and lounge areas, everywhere was super sparkly and new! It has the wow factor! My cabin was located on Deck 13 so really close to all the main facilities on the ship. My balcony cabin was lovely and bright, spacious and great new tech where you can view everything the ship has to offer on your TV plus you can also ‘Ask Zoe’, Bellissima’s version of Alexa so she can help you out with any questions you have about the ship. I then went off to explore the ship. On board there are 20 bars and 12 places to dine so there is plenty of choice for your stay, a lot more than if you were in an all-inclusive hotel on a land-based holiday. As I wondered, I managed to sample a few of the options on offer including the tapas bar, sushi bar, creperie and the buffet restaurant The Marketplace which is jam packed with choice! From fresh pizzas, pasta, salads, meats, you will struggle to try it all! On the very top deck, you will find a kid’s paradise! This is where there are pools, water slides, flumes, fountains and even a high wire course across the back of the ship. This along with the most incredible kids clubs I have ever seen; I guarantee the kids won’t have time to be bored! The kid’s clubs range from babies to teens and separate areas for each. From a tech lab for the older ones to Lego themed rooms for the younger ones. Plus, a full-sized basketball court! Why not take advantage of the kids being taken care of and head off to the spa for a cheeky treatment or two? Beautifully tranquil it is the perfect place to relax and unwind. Or head out onto the main decks where you will find plenty of sunbeds to take in the views. There are plenty of evening food options, various a la carte restaurants plus the Marketplace buffet dining. And lots of options for that pre dinner drink in a cocktail bar or out in the atrium enjoy the live music on offer every night. If you think you will miss out on shopping, then think again! As you walk through the wonderful mall area, there is a souvenir shop, jewellery shops, duty free, clothes shops…. Plenty to keep you busy! Evening entertainment is fantastic on board the Bellissima. After dinner you can head to the main theatre for a fantastic show every night. We got to see the Rock show, all the singalong songs and a brilliant performance from the cast. At the end everyone was up on their feet having a good dance. Another option is Cirque De Soleil at sea. Set in a special theatre this is a show not to miss, but I would recommend booking before you travel so you don’t miss out! Overall, I can’t recommend the MSC Bellissima enough, whether it’s a family trip, friends, couples or even solo travellers, there is something on board for everyone!

My customer stories

Sent by C Oxenham

First class service from Gemma nothing was too much trouble.

Sent by K Sharp

Gemma has been super helpful. She listened to what we asked for and delivered above our expectations!

Sent by C Weston

Gemma has been nothing but excellent in her service she has provided to my partner and I!! The quality of information and communication she has provided has been incredible in helping us choose a perfect holiday this summer! Thank you so much again!!

Sent by Bethan Griffiths

Gemma was friendly, knowledgeable and super efficient. When we revised our choices, she was understanding and found us the most amazing holiday. It alleviated what had become a stressful exercise; trying to find a celebration holiday with 5 of my friends. She took away that stress and replaced it with excitement at the prospect of our trip.

Sent by C Davies

Gemma was so helpful and provided such a professional and honest service. She answered all of our questions so quickly and gave great advice for us going on our first all inclusive holiday with a young family. I have already recommended her to some friends.

Sent by K Saunders

Gemma has been fantastic support in helping us book our first family holiday. Great suggestions, efficient service and really lovely to deal with. I would recommend her to anyone (and I have!).

Sent by L Reynolds

Gemma has been fantastic throughout this whole process. As we were unsure where we wanted to go on holiday, Gemma offered us lots of choices and advice to help us make the right decision for our family trip.

Sent by J Sherrard

Gemma is fantastic. She takes all the stress out of booking a holiday and has been especially amazing over this very difficult time in terms of transferring flights and holidays to the following year. I can't imagine booking a holiday without her and I tell all my friends how great she is!

Sent by C Morgan

Gemma has been brilliant organizing and planning our honeymoon to America! She's been very knowledgeable and patient with my change of dates and adding different items onto our itinerary. Super responsive and friendly, would recommend her to anyone!

Sent by B Ellis

Really helpful, quick to respond! Made everything super easy! We would definitely recommend Gemma!

Sent by R Palmer

Gemma was quick to respond to my initial query and quickly understood my needs. She was easy to talk to and I’m looking forward to my holiday.

Sent by K John

This was the first time I’ve used an external company to book a holiday. As we were a big party looking for a skiing holiday we knew we needed expert advice as it’s a minefield if you have no clue. Gemma took the brief and gave us some great options to look at. She was prompt to provide quotes and answer all my questions, putting the whole party at ease! Once we confirmed the booking process was so easy and quick. Total piece of mind our holiday is being organised by a professional! It saved soooo much time and stress and no doubt money so I’d definitely recommend Gemma! Thanks!

Sent by H Dixon

Gemma has been so helpful with planning this trip, it has really taken the pressure off and turned it into an easy and enjoyable experience. We made some tweaks to the original itinerary and these were no problem for Gemma. I really feel confident in the service I've received and can't wait for our trip to America next year!

Sent by M Dunn

We asked Gemma to find us our perfect honeymoon destination. We weren't really sure where we wanted to go, but with Gemma's help and lot's of patience we went from looking at 2 weeks in the Caribbean to finally booking a twin stay with 4 nights in Singapore and 10 nights in Koh Samui. Both locations were absolutely perfect and we had the most lovely time. We couldn't have done it without Gemma's help. I would recommend her to anyone especially as you can be safe in the knowledge that if anything goes wrong you are completely covered by Travel Counsellors. Thank you so much, we wish we could go back!!! x

Sent by J Sherrard

Gemma is great! I've already recommended her and she's booked a holiday for a family friend.

Sent by Ann Lewis

Gemma has gone above and beyond to help with our complicated and demanding requests and has come up with some amazing results!

Sent by C Sinclair

I wouldn't go anywhere else! Excellent service!

Sent by L Reynolds

Gemma is great, she provides such a personal service making any changes to the trip being booked. She makes the whole process stress free which is exactly what I want.

Sent by P Emery

Gemma is always coming up with the most interesting options - really in depth and insightful

Sent by J Fairclough

One of the most efficient travel agents I have encountered. We normally use another luxury travel agent but this service was not only comparable but the speed and willingness to help was outstanding- well done!

Sent by L Evans

Gemma has been so efficient with quoting for our trip to Sri Lanka. Gemma has planned a wonderful adventure for us and we can not wait to go! I would highly recommend Gemma for her helpful, personal and professional manner.

Sent by K Saunders

Excellent and quick service with some really great holiday ideas.

Sent by M Houlston

Gemma couldn't do more to help with my trip - will definitely be using her service again!

Sent by Sarah Waters

Gemma was just so helpful, she kept going until we had found the perfect holiday for our family. Would definitely recommend!

Sent by Julia Haines

Gemma is great at finding exactly what you would like for a holiday. Very patient at listening to what we need and changing anything to make it suitable for us.

Sent by Sian Schultz

Gemma provided a professional and quick service, going above and beyond the brief I gave her. Overall, I was very impressed with the service provided and I have already passed on her details to friends.

Sent by Beccy Player

We were looking for an ideal honeymoon to match our budget. We weren’t 100% on where we wanted to go but Gemma sent us loads of great options and we later decided to come to Greece. Gemma was patient with our at first indecisiveness and so prompt at answering all of our questions. We’ve had a fabulous time at a lovely hotel in Greece and we will definitely be recommending Gemma and will ourselves seek guidance in the future. Thanks so much Gem, you’ve helped us have a wonderful honeymoon.

Sent by Rachel Knight

Loved the range of options you provided and you were very prompt!

Sent by J Pateman

Gemma is amazing!! Highly recommend!

Sent by Gail O'Brien

Gemma has been brilliant and I wished I had contacted her earlier instead of spending hours on and off trying to find a holiday and not getting anywhere. Gemma found us a holiday suiting our needs straight away and made everything so simple for us. Thank you to Gemma.

Sent by Catherine Lavelle

Gemma booked a holiday for us to Dubai, staying at the the Atlantis, the Palm. The holiday was amazing, beyond expectations, can’t thank Gemma enough for everything she has done.

Sent by L Pottinger

Gemma was very helpful and patient!

Sent by Jo Arundel

I have already recommended Gemma and given her details to several friends. Gemma was extremely helpful even when I kept moving the goal posts and changing my mind. Recommended to everyone!

Sent by Katie Thomas

The service has been great. Gemma has provided us with all the information and we feel as though she’s listened to what we wanted and has given us different options to fit with that.

Sent by B Westall

Gemma has been brilliant through out! She has considered all of our requirements and was very helpful - even when we changed our mind about destinations for our honeymoon! She has found us a beautiful hotel in a perfect location and we are very excited about going! We will definitely recommend Gemma to all of our friends and family. Thank you Gemma.

Sent by Gillian Lewis

Very helpful and professional. Prompt service.

Sent by E Pinkerton

Gemma was very patient dealing with all of our requests and changes quickly and efficiently. Great service!

Sent by Emma Trollope

Gemma has been flexible, friendly and helped us find the right venue for our wedding. Thank you!

Sent by Emma Trollope

Gemma has been flexible, friendly and helped us find the right venue for our wedding. Thank you!

Sent by P Evans

A friendly and informed service. Immediate response to our queries. Accomplished all we asked.

Sent by Jude Davies

Super helpful and willing to check for alternative dates etc without any problem.

Sent by M Brindley

Excellent personal service - would definitely use Gemma again!

Sent by Johanne May

Me and my partner have always wanted to go to Iceland to see the Northern Lights! We have been toying with going for the last few years but it has always been out of our budget each time we looked into it because we wanted to do so many things! Until now! Gemma has provided us with exactly what we want and for exactly when we wanted! Gemma is a lovely accommodating person who has made our booking experience stress free. She has answered every query and put us at ease which has allowed us to book this stress free. I can safely say if it wasn't for Gemma doing this for us, I would still be sat here talking about it instead of living it. Thank you so much and here's to the countdown - roll on January!

Sent by Freda Spence

Very efficient and helpful throughout the booking process.

Sent by Ann Sinclair

Gemma looked at all our requirements and took great care and attention to find the holiday we want. We will be happy to book with her again and again and have passed this on to our friends. Keep up the good work Gem.

Sent by V Kenny

A fantastic booking experience!

Sent by Julia Haines

Gemma was great. She investigated a number of different holiday options for us for a short break to Edinburgh. She was very patient and managed to meet all our requests. Will be using her again!