Tenerife - All
Hi, I am Heidi and I am your local Travel Counsellor for the Cotswolds, with my office being close to the medieval and historical town of Burford -' Gateway of the Cotswolds’.
I love being a Travel Counsellor and to my customers, I hope it is apparent that I enjoy what I do. I am not bound to any tour operators which is an advantage and neither do I have sales targets. Therefore it's all about taking care of you and making sure I find you the holiday that's suits you.
With over 35 years of travel industry experience i mainly specialise in arranging tailor-made bespoke holidays worldwide, ski groups, rail itineraries and cruises, however if a quick Easyjet flight is all you require I am just as happy to assist!
Over this period, I have built up a strong relationship not only with my clients but also with leading airlines and hotels around the world. I have an extensive knowledge of the aviation industry and I pride myself on simplifying the most complicated itinerary, and will always go the extra mile to exceed my clients’ expectations and requirements.
The most rewarding part of my job has been providing nothing less than the full package; an efficient, prompt, accurate and friendly service, no matter how demanding or urgent the request may be.
I have travelled widely across the continents, and have been lucky enough in my career to have visited many memorable places. Some of the recent highlights have included spending 6 weeks in the South African bush Game Ranger training, hiking the red dunes in Namibia, sailing the Croatian coastline and driving the length and breadth of Italy, however a sunbed, sandy Caribbean beach and a good book still have that allure!
I had lived in Kent all my life, however now my 2 boys James & Max have flown the nest - (literally in Max's case as he has now achieved his childhood dream of being a pilot - formally with Easyjet and now with British Airways) and James running his part of the family farm, I have escaped to the Cotswolds for the next exciting chapter. With my office based at home in the pretty village of Eastleach, I will always be on call and here to assist you with all your travel needs.
I look forward to hearing from you and making your travel arrangements as seamless as possible.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
27 September 2018
I was thrilled to be invited recently to check out one of our more illustrious country house hotels - Beaverbrook, nestled into the lush, rolling Surrey Hills, yet only 5 mins drive to M25. Once home to Lord Beaverbrook, it was here he would woo the likes of Rudyard Kipling, Elizabeth Taylor and Ian Fleming who all stayed here. In his role of minister to Winston Churchill, Lord Beaverbrook also hosted key wartime cabinet meetings in what is now the re-furbished and snug cinema room in the main house, available for family film nights, complete with popcorn! Although all...
23 September 2017
Staying at one of London's top hotels is always going to be a treat but somehow a night at the iconic Hotel Café Royal with its prestigious address takes being spoiled to another level. Staying or dining here they say is one topic London's famous poets and politicians always agree on - a nod to Sir Winston Churchill who came for their famed steaks and champagne and Oscar Wilde who famously drank Absinthe in the hotels gilded salon rather too regularly - (now open for delightful Café Royal afternoon Tea @ £45 a head). Our room - a Grand Deluxe overlooking Regent...
17 July 2012
Croatia had been on my "To Do List" for a while so when the kind Invitation came to join some friends on their 72 ft yacht smiling from Dubrovnik I was delighted! I took the civilised 0845 British Airways flight from Gatwick & headed off at the end of June for a long weekend. the flight takes around 2 1/2 - 3 hrs , landing around 11am local time. jumping in a local cab we were to meet the yacht tender at the pretty harbour in Cavtat just a 5 min journey. No more than 40 mins from landing...
19 October 2011
I last visited Morocco and Marrakech just 18 months ago with a group of travel agents. We were lucky enough then to spend an afternoon in the stunningly beautiful Atlas Mountains and I promised then to return. So given a few days off Mid-October my boyfriend and I found ourselves in one of Morocco’s most beautiful mountain retreats – Kasbah Tamadot. It was bought by Sir Richard Branson approx. 10 years ago when per chance he flew over it on one of his famous Hot Air Balloon record attempts over the High Atlas Mountains. He...
20 May 2011
This was my first trip to Crete and over 15 years since I had travelled to Greece. My partner and I needed a few days to re-charge our batteries and chill in some spring sunshine, so having recently talked to a colleague about the area of Elounda we decided to take the 3hr 45min Easyjet flight from Gatwick to Heraklion, located in the north of the island. On arrival the warm sunshine and scent of local herbs made me wonder why I had left it so long to return to the Greek Islands. Our private transfer was approximately 1 hour...
13 April 2011
When I had the chance this April to join a friend in Florence for the weekend I jumped at the chance. When he mentioned the Four Sesons Hotel, my bags were packed !! We flew from London City Airport directly into Florence on the early morning service with Cityjet - just 1hr 50 mins and a 15 min. taxi ride and we were warmly greeted at the discreet entrance to the Four Seasons and shown to our palatial Deluxe rooms overlooking 5 hectares of private,walled gardens. In the heart of historic Florence, just 10 mins walk from Brunelleschi's...
07 June 2010
Exotic & mystical, Marrakech sits on the plain at the foothills of the breathtakingly beautiful Atlas Mountains. Fashionable in the 1950's/1960's it is once again attracting the discerning traveller keen to explore its boutique riads, colourful souks and sophisticated restaurants serving some of the finest food in the world. On my recent visit in June I was thrilled to be staying in the newly re-furbished and iconic La Mamounia - known fondly as 'The Grande Dame' of Marrakech. The hotel was famously once the home of Sir Winston Churchill for a while and General de Gaulle who took it over for...
12 November 2007
KRUGER PARK - (Sabi Sand area) After a very early start with an 0810 flight from Port Elizabeth to Johannesburg we transferred to a Federal Air flight by light aircraft to Kruger. The flight is about 1hr and touchdown brought us to a small landing strip in the bush to commence our safari experience at Sir Richard Branson’s private reserve ULUSABA. This is regarded as one of the top 5 game reserves in South Africa and is split between Rock Lodge and Safari Lodge. Rooms can be rented out individually or the lodge taken as a whole rental for weddings and...
06 November 2007
With distant memories of a less than balmy summer and the thoughts of a frosty winter ahead I was very excited to learn in October I had been invited by Elegant Resorts to join 3 other Travel Counsellors for a week in South Africa visiting some of the best hotels and games reserves on offer. With SA being almost on the same time zone to the UK you arrive early morning feeling refreshed after a good night’s sleep on board. CAPE TOWN Day 1 - Our first stop was the elegant Cape Grace Hotel on the Victoria and Alfred Waterfont which is perfectly...
01 May 2006
Oman had been a destination I had longed to visit for a while so was thrilled when finally I had the chance to visit in May 2006 for a quick weeks chillout. We travelled with Gulf Air from Heathrow on their then direct service to Muscat - however since taking this trip the only direct service now from the UK is with Oman Air from Gatwick. BA also have a very good option from Heathrow with a short touch-down in Abu Dhabi. Landing around 7am our private transfer soon whisked us away through Muscat to our hotel around 45 mins. away....
Sent in by Amanda Roberts
Greater London, 08 November 2019
KEEL-LONDON LTD Heidi is efficient, thorough and extremely friendly!. Nothing is ever too much trouble, however many times you change your travel arrangements! When Heidi is not in the office her colleague Claire is just as brilliant! thank you :)
Sent in by Michele Preece
Clifton Hampden, Oxford, 05 November 2019
Heidi has always been fantastic at booking my personal travel over the years; frequently coming up with suggestions that she feels match my needs even before I realise that need them myself. I knew she was the right person to go to when I needed to book some corporate flights and accommodation for an important client in a hurry for my work.
Sent in by Costi & Jackie Zarifeh
Orpington, Kent, 04 November 2019
We have used Travel Counsellors for many years and have always received a five star service. We have recommended them to most of our friends without hesitation.
Sent in by Lynne Alker
Blackburn, LANCASHIRE, 04 November 2019
What excellent customer service
Sent in by Darren & Sandra Ollerenshaw
Eastchurch, Sheerness, 04 November 2019
I would just like to say Heidi couldn’t be more helpful in any way shape or form fantastic service
Sent in by John Burden
Eastchurch, Isle of Sheppey, 04 November 2019
Fantastic complete service, just the best EVER time Thanks
Sent in by Matthew Dunn
London, 04 November 2019
Fast efficient and great communicator
Sent in by Sandra Hocking
Harrietsham, Kent, 18 September 2019
We feel very confident with Heidi she is always ready to answer any queries and I have recommended her to our friends many times over the years.
Sent in by Alexander & Gemma Zarifeh
Bourneville, Birmingham, 08 August 2019
Dear Heidi, Thank you very much indeed for organising our holiday in Albufeira, Portugal. We had an amazing time, the holiday accommodation was perfect, the food choice plentiful, alongside a good range of activities for children and adults alike. Poppy’s priority access at the airports was invaluable and all in all we had a fabulous holiday. Thank you so much for your thoughtful and thorough preparation from start to finish, the children loved their stickers too! A HUGE thank you from us all! Alex, Gemma, Amelie, Noah, Poppy & Esme.
Sent in by Diane Humphrey
Battle, East Sussex, 21 June 2019
Lovely personal service
Sent in by Tracy Barnett
Beckley, Rye, East Sussex, 12 June 2019
I have used Heidi many times now and recommended her. She really does make it personal and spends time really finding out what you want to support you - Friendly, patience, supportive and understanding
Sent in by Robert & Kim Child
Herne Bay, Kent, 06 June 2019
Heidi, is patient and understanding. She gets to know what her clients want and delivers every time.
Sent in by Helen Tudor
Barnton, Cheshire, 30 May 2019
Quite simply, Heidi excels.
Sent in by Vince & Steve Moodey Clarke
Eastleach, Gloucestershire, 08 April 2019
The service we have received while booking our trip to Singapore and Australia has been second to none. Heidi has made the whole experience pleasurable. Thank you Heidi x
Sent in by Janette Molczanow
Ribchester, Lancashire, 01 March 2019
I would recommend Heidi to a lot of my friends - she goes that extra mile and nothing is too much trouble for her that is why I would not use any other travel company as people like Heidi are very hard to come by.
Sent in by John & Sue Skinner
Llanelli, South Wales, 25 January 2019
If you had a 10+ I’d have ticked that. Heidi always goes that extra mile, not just content to take your booking but goes above and beyond to enauire with friends/ clients who have done the trips we are planning and makes sure that what we want is what she books. A credit to the company. Always at hand should you have any questions etc.
Sent in by Marcus & Simone Brooks
Banbury, Oxon, 25 January 2019
Heidi Kemsley is an absolute star when organising our holidays and trips. Everything is so attentive and the attention to fine details is what makes her service stand out.
Sent in by David & Julie Jupp
Whetsted, Kent, 23 November 2018
Excellent and friendly service. happy to help. Couldn't ask for more. Just booked third trip this year!
Sent in by Constantine Zarifeh
Orpington, Kent, 29 October 2018
Heidi Kemsley has proved herself time and time again. She is efficient and extremely proactive. She always delivers precisely what the client wants. Recently I asked her to book me a return trip to Cyprus for a short low budget stay. When the airline that I had selected went bust, Heidi immediately booked me on an alternative airline for exactly the same dates and at no extra costs. The best thing about using a Travel Counsellor is that I did not have to go through the hassle of claiming back my losses via my credit card. Heidi took care of everything!
Sent in by Claire Moseley
Carmarthen , Carmarthenshire, 08 October 2018
Although I have not been on my holiday yet, the service I received from Heidi to organise and book my holiday was fantastic
Sent in by Christopher Marriott
Whitchurch On Thames, Berkshire, 24 September 2018
The efficiency of communication provided by Heidi was exceptional , as was her interest in satisfying our demanding requirements. To date I have recommended her and your organisation to at least 4 friends. Your approach to travel is refgeshing and long may it continue.
Sent in by John & Helen Tudor
Northwich, Cheshire, 06 August 2018
Heidi is undoubtedly the person to turn to for all travel requirements. Quite simply, she’s splendid.
Sent in by Lee & Donna Branchett
Newington, Kent, 08 June 2018
Heidi has helped find a perfect holiday for us with all the things we specified and we can’t wait for January!!!!
Sent in by Paul & Carol Coomber
Rainham, Kent, 28 April 2018
We have booked many trips through Heidi, so she knows our travel likes and dislikes so well. At times she will suggest alternatives that she feels would suit us more. Heidi will also include things to do that may interest us too. Nothing is too much trouble and she answers all our questions quickly. We appreciate all the help and advice Heidi has given over the years.
Sent in by Lynda Gadd
Chestfield, Kent, 12 March 2018
Always helpful, always straight on to any queries and goes the extra mile to get our needs addressed especially rgarding my husband's health issues.
Sent in by Susan Clifton
Broomfield, Kent, 06 March 2018
Lovely person always happy to find out anything and very helpful
Sent in by Terry & Emma Davies
Carmarthen, Carmarthenshire,, 24 February 2018
Heidi is highly informative, full of advice and very friendly. Makes booking our holiday a very easy experience.
Sent in by Julie Jupp
Five Oak Green, Kent, 21 February 2018
Brilliant service. This is our third organised holiday. Will continue to use time and time again. Many thanks Heidi.
Sent in by Gary Little
Gillingham, Kent, 02 February 2018
First class service even when thing out of her control go wrong, never a problem always a solution.
Sent in by Deon & Elaine Francis
Oxford, Oxon, 22 January 2018
Always excellent service .
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01367 850808