Hi I’m Helen and I’m a personal Travel Counsellor.
I live in Teignmouth which is a lovely seaside town on the South Devon coast.
Travel is my biggest passion, I have over 30 years in the industry, as a manager and retail consultant on the high street. I joined Travel Counsellors nearly 9 years ago and it was the best decision I have ever made, as 'customer care' is at the core of what they do. I have a wealth of experience to help you plan the perfect holiday, whether it be a city break, a cruise, a holiday in the sun or a bespoke round the world itinerary. Travel Counsellors are a Global award winning, independent company, having won the highest UK business accolade 'The Queens Award for Enterprise' achieved by no other travel company and 3 times winner of the Guardian 'Best Travel Agent Award'
I take great pride in my work and give 100%. I strive to find the right holiday for my clients and always go the extra mile! Building a rapport and forming friendships with my clients is also a very important element to my job. I care about my clients and would love to have the opportunity to turn your dream holiday into reality. Recently I moved my office in to the Pavilions in Teignmouth. A fantastic new entertainment hub, situated on the seafront. This has allowed me to be more accessible to my clients. I operate from the office on an appointment only basis. It has been proven to be really popular with my local clients, who even just pop in and say hello and perhaps have a cuppa in the lovely café with me. I do also have clients nationwide.
I have visited the majority of Europe, including more unusual destinations such as the Azores. I have also been to South Africa, Mauritius, Caribbean, Mexico, USA, Canada and Egypt. I have a good general knowledge of the cruise market, having had the opportunity to cruise with Fred Olsen, Cunard, P&O Cruises, Carnival, Royal Caribbean International, NCL and Voyages of Antiquities. My holiday wish list for the future would have to include the Asia, New Zealand, India and Peru.
Having had so many years in the travel industry, I am confident I can offer you excellent travel advice. If I have not been to the destination you’re interested in, I have access to the other 1600 Travel Counsellors so I can always ask for advice so you get the very best recommendations!
If you like the idea of having your very own personal Travel Counsellor then just get in touch. I’ll get back to you promptly. Thank you - I look forward to hearing from you!
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
13 March 2018
Venice may tire you out, but you can never tire of Venice... Within this labyrinth of twisting canals linked by narrow bridges is a living, breathing city. The famous Grand Canal lined with Renaissance and Gothic palaces, is also home to tired facades of once grand buildings. All leading down to the famous San Marco Square, where you will find the Palazzo Ducale and Basilica. It is a true feast for the eyes! Explore (and get lost like us) in the maze of streets, full of Venetian architecture, with neighbourhood churches, that sit quietly in pretty squares. Enjoy all the small...
27 March 2017
I was a young teenager when I last visited the Algarve. My memories were therefore very vague and I had no expectations. I just needed a short break away after a very busy couple of months at work. It had to be hassle free and Portugal ticked the boxes, with a short flight from a local airport. It was February, but I wasn’t concerned about the weather. I wanted to relax in a nice hotel, eat some good local food and explore the surrounding area. I made the perfect choice. On arrival at Faro airport, we collected our vehicle and drove...
12 December 2016
Before my first ever visit to Barbados, more than ten years ago, my mind’s eye had images of picture post card, white powder beaches, stretching for miles, fringed by turquoise blue seas and tall swaying palm trees. The reality did not disappoint! When I first landed on what I consider the most beautiful island in the Caribbean, my breath was almost taken away, by the beauty of the place. Barbados in my opinion, is an island of contrast. Suited to anyone and to any budget. My first visit was very different to the recent one, staying in low cost apartments, on...
26 June 2015
Our wonderful family trip to South Africa involved an extra element; an onward flight to Mauritius for a five night stay, compliments of Beachcomber hotels. I have booked many clients to the island over the years and I had knowledge of the place but was I was looking forward to experiencing it first-hand. Mauritius is everything I envisaged and more. A volcanic island, 65 km long and 45 km wide, situated in the Indian Ocean. Famous for its beaches, lagoons and coral reefs this beautiful island also offers mountainous regions, rain forests and waterfalls. Mauritius has a multi-ethnic culture with Hinduism...
21 June 2015
I have many fond memories as a child, spending long and happy days at our local zoo with my parents and then when I grew up, I relived those memories with my own daughter. But nothing could prepare me for the experience of actually taking a safari and seeing all the wild animals in their natural surroundings. I don’t know how I can give full justice to this amazing experience, but all I can suggest is that it must go to the top of everyone’s Bucket List. Awe inspiring, exciting, thrilling… .there is so many adjectives I could use to...
28 January 2014
I was so excited when I learned I had won a trip for me and my daughter to Lapland, courtesy of Simply Sweden. But nothing could have prepared us for perhaps one of the best experiences of our lives. It felt like we had been placed literally on top of the world. With outstretched arms, I felt I could almost touch the stars above me! The scenery is not like anywhere else I have experienced. The sun peeks above the horizon, creating a wonderful pink sky above pure white landscape. The area is flat,...
08 November 2013
I was thrilled when head office contacted me to confirm I had been invited on a four night cruise with Voyages to Antiquity. I have been on many cruise ships over the years, but this experience was going to be unlike any other! We took a flight from Heathrow to Athens with British Airways and were met on arrival by the local rep, who swiftly escorted us to our ship, the MV Aegean Odyssey. Before long I was on board, enjoying the facilities. A cocktail on deck, to be more precise! My cabin was not massive but it was perfectly formed...
12 July 2013
When head office invited me to spend a couple of nights on-board Carnival Sunshine, off the coast of Italy, I happily accepted! In all the years I have been in the travel industry I have never booked a Carnival cruise, so was very unsure what to expect. Carnival Sunshine is the fleets newest Fun Ship and is one of their most exciting ships to date, after her $155 million dollar transformation. She weighs 102,853 tons, with 14 passenger decks and accommodates just over 3000 passengers. There are 11 dining venues, 9 bars, 2 entertainment venues, 5 outdoor/recreation areas including a...
10 October 2012
I travelled to Cancun with Virgin Atlantic and I would definitely recommend upgrading to the extra leg room seats for an extra £30 each way (especially if you’re tall!) On arrival in Cancun we were transferred to the Dreams Riviera Cancun Resort & Spa, about 40 minutes from Cancun. There are four brands in total: Dreams and Now who cater for all ages including families and Zoetry and Secrects who cater for adults only. The Dreams Riviera Cancun is a fabulous 5* hotel with an impressive reception area and a lovely decked promenade leading down to the pool and beach area....
02 May 2012
I have recently returned from a three night voyage on Royal Caribbean’s Independence of the Seas. We departed on 2nd May 2012 from Southampton to Le Havre and return, with the option of spending a day in Paris. On arrival at the Docks, I was surprised at how long the queues were for check in, but it did not take long to board the ship. Check in was very swift and organised. Unfortunately we were unable to go into our cabins until after 2pm. However a fabulous buffet lunch was provided, with a huge selection of hot and cold...
Sent in by PATRICK BROPHY
TEIGNMOUTH, 05 March 2020
We have recomended Helen to various friends and family...
Sent in by JACQUI TITFORD
TEIGNMOUTH, 02 March 2020
Fantastic service, nothing too much trouble, even though we changed our minds about the hotel. Efficiently gave accurate quotes and found exactly what we wanted. Will defo use Helen again. Makes booking holidays painless.
Sent in by JIM STOWERS
DAWLISH, 07 February 2020
Why would you go to a high street travel agency when you can go to Helen and be so well looked after, nothing is too much trouble for her. Service as it once was but now very rare. Long may she continue !!!
Sent in by LUCY THOMPSON
EXMOUTH, 29 January 2020
Fabulous service - personal and helpful and so easy to contact.
Sent in by GORDON GREEN
TORQUAY, 24 January 2020
Helen goes that extra miles. She responds to any communication I make. It is evident that she works hard and enjoys supporting her clients. An asset to Travel Counsellors.
Sent in by DOROTHY SIMMONS
STOCK-IN-TEIGN-HEAD, 23 January 2020
Helen could not have been more helpful in helping me plan and organise my approaching trip to Australia, a star!!
Sent in by Jo-ann Rogers
Newton Abbot, 20 January 2020
Easy, friendly. Exactly what I wanted. A fantastic service. Made to feel special and that the holiday really mattered.
Sent in by Sarah Jones
Teignmouth, 19 January 2020
10 plus we would say. Very helpful throughout
Sent in by PETER MABERLEY
TEIGNMOUTH, 19 January 2020
Helen is very friendly and always ready to find time to answer questions and give sound advice, even when we change our minds she will still be patient and go and find what we want
Sent in by JANET SWIFT
PAIGNTON, 15 January 2020
Helen is always willing to go the extra mile to make sure everything is in place ready for my holiday
Sent in by PAMELA HOBBS
TEIGNMOUTH, 15 January 2020
Our experience with Helen has been that she gives a very personal, helpful & friendly service & we are very happy to recommend her to other people.
Sent in by VALERIE WILSON
KINGSKERSWELL, 11 January 2020
Holiday booking made easy and pleasant Thank you Helen Thanks for all you do Valerie
Sent in by GAIL TRAPNELL
BODMIN, 10 January 2020
Friendly, knowledgeable and wasn't pushy.
Sent in by David D'Arcy
Teignmouth, 10 January 2020
Sent in by SUSAN MACLEAN
Devon, 02 January 2020
We found you very friendly, prompt & efficient.
Sent in by GARY ABRAHAM
TEIGNMOUTH, 30 December 2019
Very friendly efficient and takes all the hassle out of finding your holiday
Sent in by DAVID SOLOMON
NEWTON ABBOT, 30 December 2019
Helen has been constructive, helpful and given me aptions to consider with informative information. No problem in using her again and will advisie my friends to use her agency.
Sent in by Mary Watt
Teignmouth, 16 December 2019
Friendly, efficient and local!
Sent in by Pamela Sillifant
Dawlish, 04 December 2019
Helen is always very helpful and seeks tirelessly to find the right holiday for us, at the right price. She is very professional and extremely friendly.
Sent in by James Enright
CHULMLEIGH, 03 December 2019
We know we can always rely on Helen for efficient service with a smile.
Sent in by DARRIN HARDY
PAIGNTON, 03 December 2019
Helen is very helpful and knoweldgeable, always phones you back, and will let you know if she is ti ed up with other clients
Sent in by JULIE LUXTON
TORQUAY, 02 December 2019
Helen, is brilliant, so helpful and just understands what you want.
Sent in by PETER TAYLOR
SHALDON, 12 November 2019
Helen has been very helpful, listening to our needs and providing a range of opportunities. We feel very well supported in the choice we have made.
Sent in by YVONNE MAPPLEBECK
PAIGNTON, 05 November 2019
Helen has looked after us for many years and has provided us with an exceptional service. We have also recommended her to friends and family who have always been extremely happy with everything she has done for them too.
Sent in by TIMOTHY ARMSTRONG
TEIGNMOUTH, 02 November 2019
Knowledgable, helpful and very friendly. First class all round.
Sent in by CAROLINE BROWN
Fantastic lady have recommended her to lots of friends. , 26 October 2019
Fantastic lady have recommended her to lots of friends.
Sent in by PAULA HUTCHINS
TAVISTOCK, 26 October 2019
Amazing customer service
Sent in by TERENCE ELSE
DAWLISH, 25 October 2019
Very attentive, professional,nothing too much trouble . Above all a lovely person !
Sent in by MARILYN WELLS
PLYMOUTH, 16 October 2019
Helen has been incredibly helpful, offering expert advice and working very hard to secure the best deal possible. The trip would not have happened without her support and experience.
Sent in by BRIAN EDDY
DALWOOD, 15 October 2019
Excellent service, great attention to detail. Very warm and friendly service. Excellent knowledge of travel industry. Loads of practical experience. Would recommend without hesitation.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01626 818760