Sent by TINA CLIFTON
TEIGNMOUTH 24/10/2025
Helen is professional and very efficient and knowledgeable on travel ! I would not go anywhere else ! Helps making the best holidays !
Based In Teignmouth
Helen Birtwistle
Available for new enquiries
It's Nice To Meet You
Hi I’m Helen and I’m a personal Travel Counsellor.
I live in Teignmouth which is a lovely seaside town on the South Devon coast.
Travel is my biggest passion, I have over 35 years in the industry, as a manager and retail consultant on the high street. I joined Travel Counsellors nearly 13 years ago and it was the best decision I have ever made, as 'customer care' is at the core of what they do. I have a wealth of experience to help you plan the perfect holiday, whether it be a city break, a cruise, a holiday in the sun or a bespoke round the world itinerary. Travel Counsellors are a Global award winning, independent company, having won the highest UK business accolade 'The Queens Award for Enterprise' achieved by no other travel company and 3 times winner of the Guardian 'Best Travel Agent Award'
I take great pride in my work and give 100%. I strive to find the right holiday for my clients and always go the extra mile! Building a rapport and forming friendships with my clients is also a very important element to my job. I care about my clients and would love to have the opportunity to turn your dream holiday into reality. Recently I moved my office in to the Pavilions in Teignmouth. A fantastic new entertainment hub, situated on the seafront. This has allowed me to be more accessible to my clients. I operate from the office on an appointment only basis. It has been proven to be really popular with my local clients, who even just pop in and say hello and perhaps have a cuppa in the lovely café with me. I do also have clients nationwide.
I have visited the majority of Europe, including more unusual destinations such as the Azores. I have also been to South Africa, Mauritius, Caribbean, Mexico, USA, Canada and Egypt. I have a good general knowledge of the cruise market, having had the opportunity to cruise with Fred Olsen, Cunard, P&O Cruises, Carnival, Royal Caribbean International, NCL and Voyages of Antiquities. My holiday wish list for the future would have to include the Asia, New Zealand, India and Peru.
Having had so many years in the travel industry, I am confident I can offer you excellent travel advice. If I have not been to the destination you’re interested in, I have access to the other 1600 Travel Counsellors so I can always ask for advice so you get the very best recommendations!
If you like the idea of having your very own personal Travel Counsellor then just get in touch. I’ll get back to you promptly. Thank you - I look forward to hearing from you!
My customer stories
Sent by Paula Morgan-Richards
Teignmouth 21/10/2025
Helen is always so helpful, really responsive and definitely goes the extra mile
Sent by Jean Whatling
Teignmouth 21/10/2025
Efficient, friendly service, nothing is too much trouble.
Sent by DAVID ROCK-EVANS
SOUTH YORKSHIRE 17/10/2025
Excellent personal responsive service from Helen in helping me with my travel plans.
Sent by AIDAN KING
Teignmouth 17/10/2025
I have been using Helen to book my holidays for the last 25 years and she has delivered a very good, professional service the whole time. I have recommended her to many many friends who say the same about her service. Excellent.
Sent by MARTIN & ROSIE WALDEN
Teignmouth 17/10/2025
Helen is a first class Travel Counsellor. Over several years she has used her knowledge &expertise to arrange many holidays for us, ranging from simple package holidays to bespoke experiences, which have all been great. She is a real "people person" and this comes over whenever we meet with her. We have recommended her to many of our friends and acquaintances and will continue to do so.
Sent by PAULA HUTCHINS
TAVISTOCK 17/10/2025
Helen always goes that extra Mile to make everything perfect
Sent by TIMOTHY ARMSTRONG
Teignmouth 17/10/2025
Goes above and beyond. Helpful, efficient and knowledgeable. Don’t know what we’d do without her!
Sent by CHRISTINE ACID
NOTTINGHAM 17/10/2025
Helen is always very pleasant and helpful, she does everything she can to help and make my life easier
Sent by GERALD NORTHOVER
NEWTON ABBOT 17/10/2025
Helen is ever helpful and is her attention to detail is reassuring..
Sent by SARAH JONES
TEIGNMOUTH 17/10/2025
Brilliant service and knowledge
Sent by CHRISTINE ROBINS
TEIGNMOUTH 17/10/2025
Reliable and Helen works hard at getting you the holiday you want
Sent by PAMELA HOBBS
TEIGNMOUTH 17/10/2025
Helen is very approachable & friendly. She listens to the requirements the customer has & is very assiduous in her attempts to satisfy them, putting forward alternatives which might not have been thought about.
Sent by ANITA KINSELLA
IRELAND 17/10/2025
Helen is a credit to the company, I’ve recommended her to friends who have also found her to be excellent.
Sent by MRS YVONNE
MAPPLEBECK 17/10/2025
Helen is fantastic! We are looked after from start to finish when booking our holidays. Nothing is too much trouble. Wouldn't use any else!!
Sent by PATRICIA BOYNE
Teignmouth 17/10/2025
Helen is very efficient and helpful
Sent by CLAIRE LLEWELLYN-MAYNE
EXETER 17/10/2025
Helpful, listens to requests and needs. Easy to deal with no problem recommending Helen to friends and family.
Sent by PAULA MORGAN-RICHARDS
Teignmouth 17/10/2025
Helen is always so helpful, really responsive and definitely goes the extra mile!
Sent by Doreen Reading
TEIGNMOUTH 18/09/2025
Hi Helen has been assisting me with my holidays for them last 5 years and id always helpful at getting me the best value for money for myself and my son and the last holiday she also helped my friend and I have booked my holiday for next year with Helen's help again
Sent by Mr & Mrs Keith Wilton
Teignmouth 18/08/2025
As always excellent personal service with Helen. We would always recommend her services.
Sent by PAMELA BEMBRIDGE
NOTTINGHAM 23/05/2025
Thank you Helen - once again you have gone over and above the call of duty in sorting out a special holiday for Kathie and me . I never fail to be amazed at your speed, efficiency, and attention to detail with all our needs.
I am very impressed and extremely grateful for all your hard work, it certainly takes the pressure off !!
Sent by NATASHA HUMPHERY
PLYMOUTH 23/05/2025
Helen is awesome! Always diligent and a great listener which enables her to find the perfect holiday itinerary and price. Her friendly demeanour and professional abilities shine through every time.
Sent by JEAN WHATLING
Teignmouth 12/05/2025
Friendly, efficient service.
Sent by KAREN GEAVES
NEWTON ABBOT 12/05/2025
Helen is so professional, knowledgeable and friendly. I have used her for many years and will continue to do so.
Sent by ROSIE BAXTER
SHALDON 12/05/2025
Helen was very enthusiastic, helpful and and responsive to our questions and changes to plans. Happy to look up alternative ideas for us too. Thank you Helen.
Sent by BRUCE DALE
TEIGNMOUTH 12/05/2025
It was our first time using Travel Counsellors. Our next door neighbour had recommended Helen. She was so efficient and listened to our particular needs. We'd definitely recommend her and will be using her again. Thank you.
Sent by DAVID & LIZ GILL
KINGSTEIGNTON 12/05/2025
Helen is brilliant! Helen is an experienced professional travel agent. She is extremely friendly and helpful. Her enthusiastic and positive approach is like a breath of fresh air. It is great fun planning a holiday with Helen - she is very thorough and looks into every detail to make sure everything will be all right. I would highly recommend Helen to anyone looking to book a holiday. Overall Helen's enthusiasm and bubbly personality shines through. Thank you Helen
Sent by DAVID & LIZ GILL
KINGSTEIGNTON 12/05/2025
Helen is brilliant! Helen is an experienced professional travel agent. She is extremely friendly and helpful. Her enthusiastic and positive approach is like a breath of fresh air. It is great fun planning a holiday with Helen - she is very thorough and looks into every detail to make sure everything will be all right. I would highly recommend Helen to anyone looking to book a holiday. Overall Helen's enthusiasm and bubbly personality shines through. Thank you Helen
Sent by ROSALIND PROWSE
DAWLISH 12/05/2025
I have already recommended to friends and they have been very happy with the results
Sent by PATRICIA CHALMERS
BASINGSTOCK 12/05/2025
Helen is so helpful and knowledgeable and is always my go to person for booking cruising holidays. I would always recommend Helen to book any variety of holidays.
Sent by Brenda Hook
TEIGNMOUTH 12/05/2025
Helen was brilliant from start to finish .Nothing was to much trouble if we had a query she was always prompt in getting back to us with the answer .We have already recommended Helen to friends and family and have booked a holiday for next year .Its great to have someone that was really interested in our plans and was able to offer her advice .
Sent by Brenda Hook
TEIGNMOUTH 12/05/2025
Helen was brilliant from start to finish .Nothing was to much trouble if we had a query she was always prompt in getting back to us with the answer .We have already recommended Helen to friends and family and have booked a holiday for next year .Its great to have someone that was really interested in our plans and was able to offer her advice .
Sent by JULIE HALE
TORQUAY 12/05/2025
Excellent, attentive and always pleasant and professional
Sent by Pamela Penfold
Teignmouth 17/03/2025
Knowledgeable efficient. Helpful !
Sent by Joan Collison
Bolton 17/03/2025
Helen is wonderful, she is so friendly, helpful in fact she practical like one of the family. She always sorts our holidays and with lots of care and attention.
Sent by John Ott
Shaldon 28/02/2025
Always so good. Helen always comes up with the goods. Wouldn’t go anywhere else.
Sent by GLENN BATESON
DORCHESTER 28/02/2025
Helen has delivered wonderful holidays time after time. She listens to what we would like and gives us any suitable choices. She informs us of not only her knowledge of resorts but also feedback of other customers. Not failed us and we will recommend her without any reservation
Sent by Tracy Davis
Newton Abbot 04/02/2025
A lovely person and I always feel I am in safe hands
Sent by Jane Smith
Bovey Tracey 04/02/2025
We often mention Helen when talking about our experience with booking holidays, she's very helpful and always happy to help.
Sent by Mr & Mrs Jon Luxton
Torbay 19/01/2025
Helen has been fantastic. Firstly, she has done a highly professional job in listening to our requirements and suggesting options. She has been very flexible and patient with us even when we made last minute changes to our original booking. Helen has been a credit and given us 100% attention at all times of the day. What is more she has continued to provide this fabulous service when she has clearly been ill and should have been resting. It is what service is all about but Helen has gone over and above what could be expected. I have recommended Helen to my friends, family and work colleagues.
Sent by Mr & Mrs Ralph Stockham
Teignmouth 19/01/2025
Very helpful with good advice regarding location, recommendations of places to visit etc
Sent by Mr & Mrs Sillifant
Dawlish 12/11/2024
Helen's friendly , approachable and knowledgeable manner has enabled us to take a couple of holidays we would never have thought of. Her experience enables us to cover all angles and, even when we we're stuck on a covid ship (Braemar - now the well publicised Odyssey- she made contact with us to make sure we were OK.
Sent by Geoffrey Simmons
Shaldon 11/11/2024
I have all ready recommended Helen to family and friends she is excellent
Sent by Doreen Reading
Teignmouth 04/11/2024
Helen at the Teignmouth office is brilliant I have used her for the last six years nothing is to much trouble!!
Sent by Mrs Kathleen
Carr 31/10/2024
Helen gives a speedy and very efficient service, she is an absolutely delightful person,
Sent by Aidan King
Teignmouth 28/09/2024
Helen has been finding the perfect holidays for me for the last 20+ years and had never got it wrong. She takes the time to listen to what I want and then comes up with several options which always hit the mark.
Sent by Yvonne Mapplebeck
Paignton 28/09/2024
Helen provides an excellent service. Our family and friends, that we have recommended, who utilise her services would also agree!
Sent by Mr & Mrs Hugh Davey
EXETER 29/08/2024
Have always appreciated Helen’s help and support when booking a holiday .
Sent by Mr & Mrs David Gill
Kingsteignton 27/08/2024
Helen is a very friendly, enthusiastic and helpful person. Her positive and professional attitude has been most refreshing. Helen is easy to contact and has responded to any queries straight away. She is very experienced, supportive and has made numerous suggestions to ensure we have a lovely holiday. I would most certainly consider using Helen's services again and would recommend her to any friends or family looking to book a holiday.
Sent by PATRICIA BOYNE
TEIGNMOUTH 19/08/2024
Helen is always very helpful and pleased to do anything to book a perfect holiday. I would highly recommend her.
Sent by SPENCER COLE
BRISTOL 19/08/2024
Very attentive and helpful, completed extensive research and had a great knowledge of the companies and packages we wanted to look for and advised us accordingly. Very grateful and would recommend Helen to Friends family and anyone looking to book a holiday in confidence.
Sent by ROSALIND Prowse
DAWLISH 19/08/2024
Very helpful and knowledgeable !
Sent by Gerald Northover
Newton Abbot 31/07/2024
Always helpful and knowledgeable!
Sent by Gerald Northover
Newton Abbot 31/07/2024
Always helpful and knowledgeable!
Sent by Patricia Chalmers
BASINGSTOKE 31/07/2024
Helen Birtwhistle is an excellent Travel Councillor, always available to give professional advice and guidance on a wide range of travel options. I would always recommend Helen to my friends, she has been so helpful since I started to use her for all my cruise bookings.
Sent by Barbara Chester
GOOLE 31/07/2024
I Would recommend Helen Birtwistle to all my cruising friends. ,She has been so Efficient , Dealing with my cruise .
Sent by Mr & Mrs Brophy
TEIGNMOUTH 31/07/2024
Helen listens to you, then makes suggestions and answers your fears and questions. We would therefore recommend her to our friends and families. Thank you, Helen.
Sent by Scott Soper
EXETER 23/07/2024
Helen always goes above and beyond to help us find exactly what we are looking for.
Sent by Mrs Joan
Collison 24/06/2024
Helen is very friendly, helpful, professional, efficient, nothing seems too much trouble for her. Helen is excellent at her job, I would always use Helen to help us make our holiday plans.
Sent by John & Lesley Cunningham
Teignmouth 24/06/2024
Very helpful, efficient and pleasant person & lots of knowledge
Sent by Karen Geaves
NEWTON ABBOT 06/06/2024
Helen always goes above and beyond. So thankful for all the help and advice she gives.
Sent by Tom Jones
Teignmouth 03/06/2024
Brilliant and professional service nothing to much trouble. Unbiased honest advice and information. Will always go the extra mile.
Sent by Anita Kinsella
ARKLOW 28/05/2024
I would gladly score Helen more if I could. I have recommended her and a friend has booked with her this year.
Sent by Ralph Stockham
Teignmouth 16/05/2024
It’s our first time with Helen, and it’s been great so far. We’ll definitely use her skills again.
Sent by Mike Slade
Teignmouth 16/05/2024
Professional welcoming and caring for you!
Sent by David Jewell
Teignmouth 01/05/2024
We go to Helen with some unusual holiday requests but nothing appears to be beyond her scope of experience. She is dedicated and very hard working to ensure she meets her clients requirements keeping you informed of her progress every step of the way.
Sent by Doreen Reading
TEIGNMOUTH 01/05/2024
Helen makes all the arrangements nothing is to much trouble for her even on a weekend and working round my irregular work hours .
Sent by Julia Glover
HORNCHURCH 01/05/2024
Helen has always been extremely helpful !
Sent by Gary Abraham
Teignmouth 01/05/2024
Excellent Service once again!
Sent by Brenda Hook
Teignmouth 01/05/2024
Excellent best service we have had from any travel agents nothing to much trouble gave us some good ideas on making choices will definately recommend to friends and family
Sent by Gerald Shilvock
Teignmouth 08/04/2024
Helen got us a great deal on flights to Australia, I can highly recommend her services
Sent by Norma SHEPPARD
Torquay 08/04/2024
Helen always goes the extra mile when assisting me to find a holiday.
Sent by Michael Clayton
Teignmouth 22/03/2024
Helen was most helpful answering all our questions, excellent advice and competitive prices.
Sent by Helen Lansley
CORK 22/03/2024
Friendly helpful and efficient! Thanks so much Helen!
Sent by Christine Acid
Nottingham 21/03/2024
Nothing seems to be too much trouble for Helen!
Sent by Kathleen Carr
Ottery St Mary's 21/03/2024
Helen has come up trumps again and found a holiday to suit our needs at this time. It is always a delight to deal with Helen she always goes that extra mile.
Sent by Andy Case
Teignmouth 18/03/2024
We are always telling our friends about the fantastic service Helen offers.
Sent by Martin Walden
Teignmouth 28/02/2024
Helen is always friendly, helpful and efficient. She is superb at arranging 'bespoke' holidays.
Sent by NICOLA LARDER
TORQUAY 28/02/2024
I have already recommended Helen to a number of my friends.
Sent by Kala Jones
Bishopsteignton 08/02/2024
We booked a 3-week family road trip holiday around Canada with Helen back in 2016 and since then have recommended her to many friends and family. We wished to use her again in 2019 for our Deep South America trip, but had decided to use air bnb’s instead, which I understand Helen was unable to help us with at that time. We have recently booked a week away at Christmas to Lanzarote and hope to use Helen again for future holidays. Helen is amazing and does all the hard work for us in finding our perfect holiday to fit our budget and we always trust Helen’s recommendations. Thank you,
Sent by SUSANNA RAHMAN
ABERDEEN 08/02/2024
We have recommended Helen to many of our friends and family.
Sent by Arthur Smith
Bovey Tracy 08/02/2024
Helen has always been a pleasure to deal with, we have never been disappointed with any holiday we have booked through her, she always manages to find us exactly what we're looking for regardless of the budget.
Sent by Anthony Vile
Shaldon 07/02/2024
Helen, has been fantastic, always informing us all the way through are holiday, keeping us informed,
Sent by Caroline Brown
Teignmouth 30/01/2024
Always have a wonderful time at our accommodation recommend ed It saves me so much time not having to look things up.
Sent by Peter Harvell
Teignmouth 29/01/2024
Helen is a wonderful travel agent. Nothing is too much trouble - always willing to help with all your requirements !
Sent by Carol Godwin
Exeter 21/01/2024
Always so helpful.
Sent by John Ott
Shaldon 21/01/2024
Just brilliant!
Sent by Scott Soper
Exeter 21/01/2024
Helen is always ready and willing to help with all our enquiries. Also very knowledgable about the travel industry.
Sent by Tina Clifton
Teignmouth 21/01/2024
My first time using Helen and I would go nowhere else now !
Sent by Anne McCallister
Teignmouth 27/11/2023
Helen has the patience of a saint!
Sent by Colin Barber
Shaldon 22/11/2023
Extremely helpful. Very knowledgeable and super efficient
Sent by Carolyn Bartlett
TEIGNMOUTH 22/11/2023
Definitely a 10 Helen you’ve been great ! :-)
Sent by Elaine Gard
Torquay 31/10/2023
Helen's approach to her clients is a credit to her, her profession & to the Travel Counselllors company. She always goes the extra mile to ensure all aspects of the holiday is covered, from the initial booking through to the holiday itself. I have & continue to recommend her services.
Sent by Aidan King
Teignmouth 31/10/2023
Helen has been booking holidays for me for the last 15-20 years and has always given a brilliant service. We will be using her again in the future.
Sent by Patricia Boyne
Teignmouth 31/10/2023
Extremely friendly and helpful in selecting our holiday, very much appreciated
Sent by Kevin Robins
Teignmouth 24/10/2023
Excellent service as always!
Sent by Julie Hale
Torquay 20/10/2023
Helen offers a wonderful service, she is an asset to your company !
Sent by Darrin Hardy
Torbay 04/10/2023
Helen always looking to help and comes up with ideas!
Sent by Christopher Houghton
TEIGNMOUTH 25/09/2023
Helen was excellent!
Sent by Adrian Symons
Shaldon 08/09/2023
Very pleased that I met with Helen and the whole process was simple, professional and straightforward. Always so much preferable to liaise with a 'human' rather than 'online' !!!
Sent by Nigel Potts
TEIGNMOUTH 22/08/2023
We have used Helen a on many occasions as her knowledge and ability to find the right package that suits the client is excellent.
Sent by Thomas Dent
Tiverton 14/08/2023
Excellent service from Helen, very helpful with a personalised service and quick to respond to my many questions and requirements. She made an overwhelming process very simple. We would definitely use her services again.
Sent by Isabelle Geran
Chudleigh 11/08/2023
Helen has an incredible range of knowledge for so many different areas in the world. Any time we book a trip, we know we will get what we are looking for and more! She goes out of her way to help us and we will always book future trips through her.
Sent by Rebecca Canham
Chudleigh 10/08/2023
This is the second time that we have booked with Helen, she is always so helpful and goes the extra mile. Fantastic service, thank you
Sent by Steve Lockett
TORQUAY 21/07/2023
Very personable and professional
Sent by Kay Hopley
Dawlsih 12/07/2023
We have booked holidays will Helen several times and would not book with anyone else. Always listens to what we are looking for and always researches all possible holidays. Would recommend her to anyone who wants personal service and always with a smile. Thank you Helen
Sent by Beverly Winston
ILFORD, LONDON 26/06/2023
Always had wonderful service from Helen.
Sent by William MACFARLANE
TEIGNMOUTH 26/06/2023
Friendly efficient and thorough..
Sent by Jim Stowers
Dawlish 26/06/2023
So professional, so helpful, so friendly, Helen is a credit to Travel Counsellors, she is someone who understands what customer service is all about and is always happy to go that extra mile.
Sent by Andy Case
Teignmouth 18/06/2023
We can't recommend Helen enough. She managed to book us a last minute holiday and could meet all our requirements and wishes. We have three small children and the villa she found us was perfect for them. Helen made everything easy as she did everything for us. We will be definitely booking our next holiday with her.
Sent by Ann Carter
Teignmouth 09/06/2023
Hi Helan was so helpfull and found my holiday she was fabulas Ann
Sent by Hilary Sanderson
TEIGNMOUTH 08/06/2023
Helen was absolutely lovely! She dealt with all our bookings, queries and questions quickly and efficiently and nothing was too much trouble for her. Best of all I feel like I've made a friend !
Sent by Alan Boyce
KINGSTEIGNTON 07/06/2023
Helen is always incredibly helpful. She noticed our latest booking needed urgent changes and immediately sorted these out, ensuring the holiday got off to a smooth start. We love her cheerful, businesslike and friendly approach.
Sent by Conrad Cahill
TEIGNMOUTH 06/06/2023
Friendly, very professional and organised service. Makes you feel that your holiday experience is really starting by looking forward to it with confidence. Thanks Helen
Sent by Karen Geaves
NEWTON ABBOT 27/05/2023
If I could score Helen more I certainly would. She has always gone that extra mile.
Sent by Patricia chalmers
Basingstoke 17/05/2023
Helen is as good as having a personal travel agent . Helen is so helpful, and always has time to make sure I have the best options for my cruise holidays .
Sent by Anita Kinsella
SOUTHERN IRELAND 09/05/2023
If I could have scored Helen more I most certainly would have, it’s like having a friend make your travel arrangements for you and she always gives 100% Well done Helen
Sent by John Ott
Shalson 05/05/2023
We have used Helen for over 20 years and every holiday has been above our expectations. Always on hand to help and advise. Nothing too much trouble.
Sent by Elizabeth Naddeo
France 03/05/2023
Very helpful and always rapid at responding..
Sent by Margaret Harvell
Teignmouth 28/04/2023
Helen goes beyond her duties and is really supportive with any queries and sorts them out for you.
Sent by Steve Davey
Teignmouth 24/04/2023
Helen was very helpful in the planning and booking of our holiday to Greece. Nothing was too much trouble and she provided lots of options in response to our brief. All done with a smile. Highly recommended!
Sent by David Jewell
Teignmouth 24/04/2023
Helen has been very helpful to us whenever we have used the company. Helen is first class .
Sent by Joan Collison
Bolton 14/04/2023
Couldn't ask for more.... absolutely brilliant!!
Sent by Rory Treharne
Paignton 13/04/2023
Helen was very helpful and went above and beyond to find the right trip to suit our needs. She is very easy to work with and I would recommend her to anyone lookng for an agent who listens and gives a good personal service. If Helen can't take a call she gets back asap.
Sent by Tracie Benisson
Crediton 05/04/2023
Helen was absolutely brilliant. Extremely patient and understanding of our needs. Thank you Helen!!!
Sent by Paula Hutchins
TAVISTOCK 29/03/2023
Helen goes above and beyond to make your holiday special
Sent by Catherine Bessent
Teignmouth 20/03/2023
Friendly and knowledgeable Helen has secured me a fabulous holiday. Thank you
Sent by Kevin Robins
TEIGNMOUTH 17/03/2023
Have been booking with Helen for five years or more she is extremely efficient and really helpful in every aspect
Sent by Kerrie Dale
Dawlish 17/03/2023
Always very helpful and customer friendly Thankyou
Sent by Peter PENTECOST
TORQUAY 16/03/2023
Helen is always helpful and for us oldiies it takes away a lot of pressure when trying to book a holiday.Thank you
Sent by KATHLEEN CARR
OTTERY ST MARYS 16/03/2023
efficient and friendly service
Sent by Roy Phillips
TEIGNMOUTH 24/02/2023
She’s brilliant! So thorough, resourceful, has great knowledge and nothing is ever too much trouble.
Sent by Brian Eddy
DALWOOD 23/02/2023
Brilliant. Great attention to detail, nothing too much trouble.Always very friendly service.
Sent by Kathleen Fry
Newton abbot 22/02/2023
So helpful. Answered lots of our questions. And there were many Very professional. And you were very patient with us. Thank you
Sent by Trevor Stratford
Teignmouth 21/02/2023
Helen, is an excellent representative for Travel Counsellors. She has always provided useful suggestions when discussing the various itineries for holidays and been extremely helpful. We have never been disappointed and she has even helped whilst we have been abroad in making adjustments to our holiday, accommodating our changes to travel and hotels. We have already recommended her to friends and family and we will continue to use Travel Counsellors in the future.
Sent by Richard Sutherland
Teignmouth 17/02/2023
Helen went the extra mile to find me the ideal holiday, and at very short notice - an absolute star
Sent by Richard Lack
Axminster 09/02/2023
Great choice of resort in Thailand Regards, Richard & linda Lack
Sent by Norma Sheppard
NEWTON ABBOT 30/01/2023
Helen, you deserve more than a ten but there is no listed option for this. I think your service is wonderful!
Sent by Kenneth Hudson
Shaldon 30/01/2023
Helen is wonderful in finding just what you want we have always been so pleased with her and would recommend her to anyone.
Sent by Arthur Smith
Bovey Tracey 30/01/2023
Helen goes above and beyond with her service!
Sent by Paula Morgan-Richards
Teignmouth 30/01/2023
Helen was so helpful in arranging and booking our holiday. Always replying quickly and understanding our questions. Helen contacted the hotel for us with our requirements which was great. Thank you
Sent by Diane Blanthorne
TORQUAY 30/01/2023
Such a big holiday and such a lot of organising. it's nice to know we have somebody who is totally looking after us as we are novices. It's that personal touch that counts and makes the holiday more special.
Sent by Frederick Toms
Coventry 15/12/2022
A very capable and experienced lady, very helpful and understanding
Sent by Michael Clayton
Shaldon 01/12/2022
Helen came up trumps again finding the hotel and resort we wished to return to, many thanks Mike & Wendy
Sent by Elizabeth Penn
Teignmouth 29/11/2022
Helen is always ready to see us and goes the extra mile to ensure our holiday is a success
Sent by Caroline Brown
TEIGNMOUTH 15/11/2022
Fantastic help always!
Sent by Anthony Penman
Dawlish 08/11/2022
Keeps us informed of progress and has a personal touch which inspires confidence that all is done correctly
Sent by Steve Morley
WIDECOMBE-IN-THE-MOORS 07/11/2022
We've been dealing with Helen for several years, she has always been very helpful and reliable. Nothing is ever too much trouble.
Sent by Rebecca CANHAM
CHUDLEIGH 03/11/2022
I found Helen to be really informative and helpful, she went the extra mile. Great service Thank you
Sent by ROSALIND PROWSE
DAWLISH 27/10/2022
A very helpful person who goes the extra mile to help sort out the modern problems of travel
Sent by Bill Wager
Weymouth 27/10/2022
Eye for detail!
Sent by DAVID BOURNE
IVYBRIDGE 24/10/2022
Helen Birtwistlre, Travel Counsellor always provides a first class traveller consultant service to her customers. She has a very friendly and professional attitude that ensure the customers has the very best updated information and help to enjoy their holiday. Helen, will always go the extra mile over and above what is a normal service. I have been privileged to know Helen, she always recommends holiday as part of the service she provides. I have no hesitation in giving Helen a score of 10 Well done
Sent by LISA TRAPNELL
NEWTON ABBOT 24/10/2022
Helen, as ever, you were super helpful in researching and getting our holiday to Sicily booked. Thank you so very much. Lisa and Andy
Sent by Patricia Warren
Teignmouth 02/10/2022
After discussing the holiday we wanted, Helen came up with options for us to choose from. We chose where we wanted to go and she did the rest with efficiency and reassurance which put us at ease. Helen is a really nice lady who we would recommend to family and friends.
Sent by Yvonne Mapplebeck
Paignton 21/09/2022
Helen is amazing. Always goes above and beyond. Continually recommending her fantastic service.
Sent by Lisa Laxton
Teignmouth 21/09/2022
Helen was extremely helpful and knowledgeable.
Sent by HAROLD CROMPTON
TEIGNMOUTH 11/09/2022
Always honest professional efficient and competitive
Sent by Anita Kinsella
IRELAND 21/08/2022
A HUGE 10 for Helen she’s an absolute star. I have and will continue to recommend Helen. Nothing is too much trouble and even the most minor requests are dealt with as quickly as she is able and in the nicest manner possible!!!!
Sent by Gerald Northover
Abbotskerswell 21/08/2022
Brilliant service!
Sent by Valerie Pentecost
Torquay 11/08/2022
We found the service helpful and quick. And we have been made aware that if an up grade becomes available we will be contacted.
Sent by John Ellis
Paignton 11/08/2022
More than happy with Helen's service & have already passed on her details to 2 other people.
Sent by Anne McCallister
Holcombe 11/08/2022
Helen has great travel knowledge - and endless patience!
Sent by Wendy House
ABERDEEN 02/08/2022
She made the process so easy
Sent by PAUL COMER
TEIGNMOUTH 31/07/2022
Helen was great to deal with, nothing was too much trouble and she was very patient as I changed my mind several times. Will definitely use Helen again.
Sent by Patricia Chalmers
BASINGSTOCK 31/07/2022
Helen was so helpful, understanding our requirements and ensuring we were happy with the final booking, a pleasure to work with. I look forward to working with Helen again and would certainly recommend her.
Sent by Ashley Joyce
Torquay 31/07/2022
Our dealings with Helen have been first class. She has been very friendly, helpful and informative, nothing is too much trouble. Very pleased thank you very much.
Sent by Vivienne Soper
Exeter 29/07/2022
Helen listens to everything you want and comes up with great suggestions. Always ready to help. Would definitely recommend her services.
Sent by Michael Nicholls
Teignmouth 16/05/2022
Helen is always ready to help and advise whatever the problem is
Sent by Emily England
TEIGNMOUTH 11/05/2022
Helen is amazing- so quick and easy to book with her- she is so understanding and reliable!!
Sent by Tracy Davis
KINGSTEIGNTON 30/04/2022
Helen was very helpful!
Sent by John Eddy
Honiton 20/04/2022
Always excellent service. Very patient with us as we decide what we want and always ready to suggest great ideas. Thank you
Sent by Hannah Beilby
TAVISTOCK 20/04/2022
Helen has been fantastic, would definitely recommend and book again!
Sent by Belinda Jones
TEIGNMOUTH 20/04/2022
Helen was very efficient, nothing was too much trouble. I would definitely go with travel counsellors again.
Sent by TRACY DAVIS
KINGSTEIGNTON 15/04/2022
I haven’t been on the holiday yet .but to date Helen has been brilliant
Sent by Patricia Galli
Shaldon 15/04/2022
Very helpful and efficient. Really puts effort into finding what you want.
Sent by Vivienne Bell
Teignmouth 15/04/2022
Helen is very accommodating and is happy to give alternatives if required Would certainly recommend her when planning holidays
Sent by SANDRA STOWERS
DAWLISH 15/04/2022
Experienced, efficient, charming, nothing is too much trouble for Helen.
Sent by Julia Glover
Hornchurch 08/04/2022
Helen has always been very helpful & answered any questions that I have had about our holiday
Sent by William Wager
Weymouth 26/03/2022
Excellent support from a well trained agent
Sent by DIANE BLANTHORNE
TORQUAY 26/03/2022
Personal support and help!
Sent by CATHERINE ASGHAR
BARNET 18/03/2022
Helen was a great help and did all the hard work for me and stuck to my budget. Helen was really good at understanding what type of holiday we needed as a family and ticked all the boxes for me. I would highly recommend Helen.
Sent by Frederick Toms
COVENTRY 15/03/2022
A superb travel agent with helpful advice and assistance.
Sent by Wendy Woodstock
ST. COLUMB 15/03/2022
Wonderful working with our consultant Helen who has been so helpful over the last few Months in rearranging holidays and saving me and me family loss of a holiday
Sent by Susan Manser
Teignmouth 05/03/2022
Helen goes above and beyond to do all she can to make sure your holiday is as enjoyable as is possible. She is always very willing to help with any problems that arise.
Sent by Nicolette Dann
Teignmouth 02/03/2022
Excellent service with a personal touch.
Sent by Karen Geaves
NEWTON ABBOT 01/03/2022
I would definitely recommend Helen to my friends. She is professional and a very warming character. She has proved she has all the time in the world for her clients even during really stressful covid times.
Sent by Karen Geaves
NEWTON ABBOT 01/03/2022
I would definitely recommend Helen to my friends. She is professional and a very warming character. She has proved she has all the time in the world for her clients even during really stressful covid times.
Sent by Glenn Bateson
Dorchester 28/02/2022
Helen always delivers a holiday that matches our requirements. Going the extra mile to give us a superb holiday is always evident.
Sent by John Trunkfield
Dawlish 26/02/2022
First time users of travel counsellors but treated like old friends. Knowledgeable and efficient service.
Sent by NIGEL POTTS
Dawlish 20/02/2022
Superb service offered by Helen, and always delivers.
Sent by KENNETH HUDSON
SHALDON 18/02/2022
Helen is wonderful she makes sure our holidays are perfect for us . We are so grateful for her services.
Sent by GERALD NORTHOVER
NEWTON ABBOT 15/02/2022
Friendly and helpful.
Sent by Ronald Woodstock
Leighton Buzzard 15/02/2022
Very helpful with quickly sorting problems when they arise.
Sent by JESSE VARDY
TEIGNMOUTH 15/02/2022
Helen has been really quick at replying and always wanting to help through the entire process.
Sent by Pauline Roberts
Exminster 06/02/2022
Helen is so helpful, nothing is to much trouble, I wouldn't go anywhere else
Sent by Trevor Stratford
Dawlish 06/02/2022
Very Friendly, informative and helpful. Our experience over the years has always been positive, even while away on holiday she was able to re-organise hotels and travel due to change in our circumstances. Highly recommended
Sent by Kathleen Carr
Ottery St Mary's 06/02/2022
Helen goes that one step further in planning and making your holiday special to you, always bright and cheerful.
Sent by John Ott
Shaldon 06/02/2022
Brilliant service ever time. Helen has looked after our travel arrangements for 22 years without a problem. Always fun to deal with and always there to give sound advice.
Sent by NICOLA LARDER
TORQUAY 04/02/2022
Helen was an absolute pleasure to deal with - thank you.
Sent by Christine Robins
Teignmouth 22/01/2022
I would like to add that the service and advise we have had is brilliant, so easy and friendly and knowledgeable
Sent by TERENCE Else
Dawlish 01/12/2021
Without hesitation I would recommend Helen
Sent by CAROL NICKS
TEIGNMOUTH 23/11/2021
Helen always goes the extra mile. She made this booking so easy I feel really safe to travel knowing she is always there to help. Excellent service Have recommended Helen many times
Sent by KEITH WILTON
DAWLISH 17/11/2021
This is the second time that we have used Helen to find us a holiday and she has been extremely efficient and so easy to deal with putting our minds at rest with any questions and queries that we may have. We would definitely use her services again.
Sent by Alison Crowter
Dartmouth 15/11/2021
Helen is brilliant, very helpful and just knows what we want... thank you Helen
Sent by JOHN WELLS
BRISTOL 29/10/2021
Helen Birtwistle was extremely helpful and efficient.
Sent by DEREK WOODWARD
SHALDON 29/10/2021
We already have recommended Helen to some friends
Sent by KEITH BLACKER
DAWLISH 28/10/2021
Very helpful and knowledgeable about our requirements
Sent by SUSANNA RAHMAN
Aberdeen 13/10/2021
Helen is always so helpful and we often recommend her to our friends and family.
Sent by CLAIRE WELSFORD
BODMIN 10/10/2021
Helen has gone above and beyond with making sure we have exactly the holiday we wanted (and more). She’s been very accommodating with regards to when and how she communicates with us which showed her hard working ethic, flexibility and commitment to her customers to provide the best customer service! Thank you Helen x
Sent by Geraldine Scales
Taunton 01/10/2021
Helen is totally professional, reliable and thorough.
Sent by Alan Boyce
Teignmouth 01/10/2021
Helen will always go well beyond the normal business call of duty.. We have complete confidence in her to act in the clients’ interest at all times and thank her for her continuing care.
Sent by IAN THOMAS
TEIGNMOUTH 01/10/2021
I would and do recommend Helen Birtwistle to everyone I know who is planning a holiday. Helen is absolutely brilliant
Sent by RUSSELL PORTER
Teignmouth 10/09/2021
An excellent service that provided me with everything that I needed without having to do much work.
Sent by Michael Nicholls
Teignmouth 03/09/2021
Always helpful nothing to much trouble!
Sent by Deborah Snookes
DAWLISH 20/08/2021
As usual, Helen has done everything for us. Great service thank you!!
Sent by BEN TOWILL
DAWLISH 20/08/2021
Helen is amazing!!!!!
Sent by JAMES MCDOWALL
NEWTON ABBOT 12/08/2021
Good service provided… very friendly and knowledgeable
Sent by TRACY HOW
TEIGNMOUTH 02/08/2021
Helen has been so helpful in planning and organising our trip to Iceland. 5* service.
Sent by JANET SWIFT
PAIGNTON 22/07/2021
Helen is always there to help with everything holiday related and does so in a friendly professional manner. A credit to your company
Sent by JOLENE GIBSON
TEIGNMOUTH 09/07/2021
The service, knowledge and reassurance a highly experienced travel agent like Helen gives in so important and now more than ever. 6 star service every time
Sent by STEVEN Morley
NEWTON ABBOT 08/07/2021
Helen appears to be coping really well with re-organizing and re-booking holidays affected by Covid-19, and offering helpful advice. It can't be easy during these difficult times.
Sent by PAULA MORGAN-RICHARDS
TEIGNMOUTH 08/07/2021
Helen listens to all our questions and is so helpful. We always feel really confident booking through Helen.
Sent by PATRICK BROPHY
TEIGNMOUTH 05/03/2020
We have recomended Helen to various friends and family...
Sent by JACQUI TITFORD
TEIGNMOUTH 02/03/2020
Fantastic service, nothing too much trouble, even though we changed our minds about the hotel. Efficiently gave accurate quotes and found exactly what we wanted. Will defo use Helen again. Makes booking holidays painless.
Sent by JIM STOWERS
DAWLISH 07/02/2020
Why would you go to a high street travel agency when you can go to Helen and be so well looked after, nothing is too much trouble for her. Service as it once was but now very rare. Long may she continue !!!
Sent by LUCY THOMPSON
EXMOUTH 29/01/2020
Fabulous service - personal and helpful and so easy to contact.
Sent by GORDON GREEN
TORQUAY 24/01/2020
Helen goes that extra miles. She responds to any communication I make. It is evident that she works hard and enjoys supporting her clients. An asset to Travel Counsellors.
Sent by DOROTHY SIMMONS
STOCK-IN-TEIGN-HEAD 23/01/2020
Helen could not have been more helpful in helping me plan and organise my approaching trip to Australia, a star!!
Sent by Jo-ann Rogers
Newton Abbot 20/01/2020
Easy, friendly. Exactly what I wanted. A fantastic service. Made to feel special and that the holiday really mattered.
Sent by Sarah Jones
Teignmouth 19/01/2020
10 plus we would say. Very helpful throughout
Sent by PETER MABERLEY
TEIGNMOUTH 19/01/2020
Helen is very friendly and always ready to find time to answer questions and give sound advice, even when we change our minds she will still be patient and go and find what we want
Sent by JANET SWIFT
PAIGNTON 15/01/2020
Helen is always willing to go the extra mile to make sure everything is in place ready for my holiday
Sent by PAMELA HOBBS
TEIGNMOUTH 15/01/2020
Our experience with Helen has been that she gives a very personal, helpful & friendly service & we are very happy to recommend her to other people.
Sent by VALERIE WILSON
KINGSKERSWELL 11/01/2020
Holiday booking made easy and pleasant Thank you Helen Thanks for all you do Valerie
Sent by GAIL TRAPNELL
BODMIN 10/01/2020
Friendly, knowledgeable and wasn't pushy.
Sent by David D'Arcy
Teignmouth 10/01/2020
Excellent service
Sent by SUSAN MACLEAN
Devon 02/01/2020
We found you very friendly, prompt & efficient.
Sent by GARY ABRAHAM
TEIGNMOUTH 30/12/2019
Very friendly efficient and takes all the hassle out of finding your holiday
Sent by DAVID SOLOMON
NEWTON ABBOT 30/12/2019
Helen has been constructive, helpful and given me aptions to consider with informative information. No problem in using her again and will advisie my friends to use her agency.
Sent by Mary Watt
Teignmouth 16/12/2019
Friendly, efficient and local!
Sent by Pamela Sillifant
Dawlish 04/12/2019
Helen is always very helpful and seeks tirelessly to find the right holiday for us, at the right price. She is very professional and extremely friendly.
Sent by James Enright
CHULMLEIGH 03/12/2019
We know we can always rely on Helen for efficient service with a smile.
Sent by DARRIN HARDY
PAIGNTON 03/12/2019
Helen is very helpful and knoweldgeable, always phones you back, and will let you know if she is ti ed up with other clients
Sent by JULIE LUXTON
TORQUAY 02/12/2019
Helen, is brilliant, so helpful and just understands what you want.
Sent by PETER TAYLOR
SHALDON 12/11/2019
Helen has been very helpful, listening to our needs and providing a range of opportunities. We feel very well supported in the choice we have made.
Sent by YVONNE MAPPLEBECK
PAIGNTON 05/11/2019
Helen has looked after us for many years and has provided us with an exceptional service. We have also recommended her to friends and family who have always been extremely happy with everything she has done for them too.
Sent by TIMOTHY ARMSTRONG
TEIGNMOUTH 02/11/2019
Knowledgable, helpful and very friendly. First class all round.
Sent by CAROLINE BROWN
Fantastic lady have recommended her to lots of friends. 26/10/2019
Fantastic lady have recommended her to lots of friends.
Sent by PAULA HUTCHINS
TAVISTOCK 26/10/2019
Amazing customer service
Sent by TERENCE ELSE
DAWLISH 25/10/2019
Very attentive, professional,nothing too much trouble . Above all a lovely person !
Sent by MARILYN WELLS
PLYMOUTH 16/10/2019
Helen has been incredibly helpful, offering expert advice and working very hard to secure the best deal possible. The trip would not have happened without her support and experience.
Sent by BRIAN EDDY
DALWOOD 15/10/2019
Excellent service, great attention to detail. Very warm and friendly service. Excellent knowledge of travel industry. Loads of practical experience. Would recommend without hesitation.
Sent by ROY PHILLIPS
TEIGNMOUTH 14/10/2019
Helen is brilliant. She is really quick to respond to any query. She is intuitive, sensitive and extremely knowledgeable about any aspect required. Nothing is too much trouble for her.
Sent by EMMA TAYLOR
TEIGNMOUTH 14/10/2019
We recommend Helen to everyone, and I know that some have already booked with her.. She is always so helpful, friendly and willing to go that extra mile. We will book any future holidays with Helen. You will not get a better service anywhere.
Sent by IAN NOON
AXMINSTER 11/10/2019
Just a brilliant level of service and fantastic client outcomes every time.
Sent by Caroline King
Teignmouth 03/10/2019
Helen Birtwistle has always been amazing at finding us the most perfect holidays.
Sent by PAT HENCHIE
TEIGNMOUTH 02/10/2019
You are a true independent and client focused professional.
Thank you
Sent by COLIN BARBER
SHALDON 24/09/2019
How else could I vote? Trish feels sorry for you having to deal with me!!!!
Sent by SHEILA HAWKINGS
TEIGNMOUTH 20/09/2019
Helen is always so cheerful and nothing is too much trouble for her with sorting all of my requirement regarding holidays and travelling arrangements and certainly recommend her.
Sent by ARTHUR SMITH
BOVEY TRACEY 18/07/2019
Helen is the most helpful travel agent I have ever come across, she will search for exactly what you think you want and also help you find alternatives if it's not available when or were you want it. Can't recommend her enough
Sent by BARRY HAYWARD
TORQUAY 05/07/2019
Helen is simply excellent at her job, no question is too difficult or silly, she puts you at ease from the first moment you make contact. 10 doesn't seem high enough really.
Sent by WILLIAM RUSSELL
TEIGNMOUTH 25/06/2019
We had some complications with insurance taking up a lot of Helens time but she did it all with a smile, patience and professionalism
Sent by IEVA UDRA
SHALDON 24/06/2019
I'd give Helen 15 out of ten. She's professional, kind, caring, friendly and most helpful.
Sent by MARTIN WALDEN
TEIGNMOUTH 07/06/2019
Excellent, efficient, helpful friendly service as always from Helen.
Sent by SARAH ASHWORTH
SHALDON 31/05/2019
Helen is extremely helpful, courteous, friendly and efficient. Nothing was too much trouble, and I am thrilled with the work/holiday package Helen sourced and booked for me.
Sent by KEVIN PARTRIDGE
TORQUAY 17/05/2019
Fantastic agent. Always goes that extra mile. Have recommended Helen to friends and family already! Keep doing what your doing .
Sent by HARRIET JEFFERSON
BRISTOL 03/05/2019
Helen was super helpful and really quick to provide us with a variety of options to consider. She helped us to create our dream holiday to budget and we can't thank her enough. We will be recommending Helen and Travel Counsellors to our family and friends when they are next booking a holiday.
Sent by KENNETH HUDSON
SHALDON 27/04/2019
Helen is so helpful and cares so much about our wishes and needs when booking a holiday
Sent by KENNETH STOWERS
DAWLISH 17/04/2019
Helen is a great ambassador for Travel Counsellors, very knowledgable, very helpful, very efficient and always absolutely charming.
Sent by PAMELA SHERGOLD
IVYBRIDGE 17/04/2019
Helen is always so helpful Would highly recommend Helen
Sent by MADELEINE JONES
TEIGNMOUTH 17/04/2019
Excellent professional, helpful and friendly service.
Sent by YVONNE MAPPLEBECK
PAIGNTON 18/03/2019
We always receive a fantastic service from Helen Birtwistle
Sent by CAROLINE BROWN
TEIGNMOUTH 18/03/2019
Always there when help needed.
Sent by DARRIN HARDY
TORQUAY 10/03/2019
Helen was very helpful with coming up with suggestions for places to travel to after finding out a bit about us
Sent by PETER SILLIFANT
DAWLISH 06/03/2019
The personal touch from someone who gets to know your personal preferences
Sent by JENNIFER CATER
TEIGNMOUTH 06/03/2019
Always very helpful, interested in understanding your particular needs/wants etc and responds promptly to any issues that may arise. Takes all concerns on her shoulders and removes them from yours.
Sent by LOUISE THOMAS
TEIGNMOUTH 01/03/2019
Helen has been absolutely brilliant - so helpful and she thinks of every detail. I have already recommended her to all my friends!
Sent by CECILIA CHAPMAN
SYDNEY, AUSTRALIA 01/03/2019
I would be very happy to recommend Helen for any travel arrangements. Helen’s response to my travel requirements was swift with several options to choose from. With one phone FaceTime call she had everything sorted. Air travel, hotel booking. Transfers, and payments. I am delighted with her service and will definitely go to her for any future travel enquires.
Sent by SHEILA HAWKINGS
TEIGNMOUTH 28/02/2019
Excellent service Helen always takes all the worry out of travel arrangements for me and she is extremely helpful
Sent by STEVEN MORLEY
WIDECOMBE IN THE MOORS 27/02/2019
Once again Helen has sorted out our next holiday, exactly to our requirements. She is (in our opinion) a credit to Travel Counsellors.
Sent by ROSALINDA UNDERHILL
TORQUAY 26/02/2019
Really helpful and friendly service, would definitely use again
Sent by KAY HOPLEY
DAWLISH 26/02/2019
Love the personal service we always get with Helen. Much better than a travel agency. We have used Travel Counsellors for a long time and have never had any problems, always ready to help in any way. Thank you.
Sent by LARS PAULSSON
PAIGNTON 25/02/2019
Helen is very knowledgeable and extremely helpful. I would deffinately use her services again.
Sent by EMMA TAYLOR
TEIGNMOUTH 21/02/2019
We have already recommended Helen to many people - friends, family and customers. She is always friendly, and quick to respond to any questions and has the patience of a saint! But above all she listens. She listens so that she understands exactly what type of holiday you want, and then delivers the perfect package. We will never go back to using a high street travel agent. You cannot beat the level of personal service you get with Helen.
Sent by MARIA SHELSTON
MAMHEAD 21/02/2019
Helen was amazing really helpful and would absolutely recommend.
Sent by CAROLE MARTIN
TEIGNMOUTH 20/02/2019
I have been a client of Helen for a number of years and always, and will continue to, recommend her services to my friends.
Sent by ALBERT PARKER
SHALDON 11/02/2019
First class professional service with the experience to better match individual client requirements.
Sent by NATASHA HUMPHERY
BRISTOL 07/02/2019
Fabulous as always
Sent by JOHN SILVERMAN
TEIGNMOUTH 04/02/2019
Been going to Helen for years...so kind-of speaks for itself. She sorted our current holiday in just one shot. She knows what we like.
Sent by JILLIAN BEILBY
TAVISTOCK 01/02/2019
Helen was brilliant. Nothing too much trouble. I am a solo lady traveller and she completely reassured me and has set me off on my travels feeling very excited!
Sent by GUY JONES
BISHOPSTEIGNTON 29/01/2019
Have previously used Helen for our trip to Canada, and from start to finish her service and advice was brilliant! Although we thought Helen wasn’t going to beat any online quotes for this years holiday to America, she did, which was fantastic, as we wanted to use her again. I always recommend my friends and family to try Travel Counsellors. Thank you Helen!
Sent by SAM GREEN
LISKEARD 28/01/2019
I already have recommend her to friends. She is friendly, patient and extremely knowledgeable.
Sent by BRIAN EDDY
DALWOOD 24/01/2019
You are meticulous and so reliable that we never have any qualms about using Travel Counsellors. Thank you again for every plan you make for us Helen.
Sent by PETER GALLI
SHALDON 22/01/2019
Helen makes the experience fun, is clearly on top of all the issues surrounding travel and takes a great deal off one's shoulders. She is a very pleasant and efficient person whom I would recommend to anyone.
Sent by PETER SAVAGE
CREDITON 16/01/2019
Helen has been incredibly helpful in finding the right holiday for us and has gone out of her way to make it happen.
Sent by JEFFERY BOORER
TEIGNMOUTH 13/01/2019
Helen was absolutely fantastic and found us the exact holiday we were looking for, the hotel the flights even car hire The whole thing was done in a couple of days with no fuss or worries from our end, we just told Helen what we wanted and she did the rest
Sent by PAULINE MOUNTAIN
EXMINISTER 02/12/2018
Helen is always so helpful.
Sent by AIDAN KING
TEIGNMOUTH 27/11/2018
Helen has been booking my holidays for years and she has never got it wrong yet. Her enthusiasm and professionalism is excellent and now some of my friends use her all the time as well.
Sent by MARTIN WALDEN
TEIGNMOUTH 12/11/2018
Friendly efficient service leading to excellent holidays
Sent by GEORGANNA SMITH
DAWLISH 06/11/2018
Helen is always lovely, and listens to our holiday needs each time then she always finds us the perfect holiday and at great prices too. Nothing is to much trouble. We have been using her for a number of years now and every time we go somewhere different. Can’t wait for our next recently booked family adventure. Thanks again Helen
Sent by TREVOR STRATFORD
DAWLSIH 04/10/2018
As usual the whole holiday was organised in a very professional way. All tickets printed and made available. A meeting arranged to run through everything, as this included two train trips across Austria. This was a 3 centre holiday and all went well. We did have to make changes to our itinerary while we were in Austria and this was done without any hiccups and organised quickly and professionally.
Sent by WILLIAM COULSTON
NEWCASTLE 19/09/2018
Helen was really helpful throughout the process of the booking our Honeymoon.
Sent by MILES OPIE
TORQUAY 19/09/2018
All worked out well - great holiday - many thanks
Sent by ANTHONY SILLIFANT
DAWLISH 30/08/2018
Helen has the personal touch and goes the extra mile to ensure a successful booking.
Sent by AMANDA BLIGH
NEWTON ABBOT 28/08/2018
Helen provides a personal & efficient service.
Sent by FIONA ROSS
TEIGNMOUTH 22/08/2018
Fantastic service all-round. Helen was very attentive and thorough and found us a great last minute family holiday at a great price. Very Happy!
Sent by JOSEPHINE MITCHELL
TEIGNMOUTH 15/08/2018
Helen is always Welcoming, cheerful and helpful
Sent by JANET SWIFT
PAIGNTON 08/08/2018
Helen always goes the extra mile to ensure all holiday arrangements are perfect in a warm and professional manner.
Sent by JOHN DOWDY
TEIGNMOUTH 26/07/2018
Helen is an efficient, thoughtful and very patient consultant. She has a very pleasant bubbly personality and bends over backwards to accommodate requirements. Nothing is too much trouble and not only have we recommended her but we will definitely use her again. It is always a pleasure to deal with her.
Sent by MIKE NICHOLLS
TEIGNMOUTH 10/07/2018
Visiting Helen and being looked after by her is just as enjoyable as the holiday itself. She gives sensible advice and has never put us wrong yet.
Sent by NIGEL POTTS
TEIGNMOUTH 04/07/2018
Brilliant operator and will recommend Her to all my friends. Going forward I will always use Helen for holiday and trip advice.
Sent by CAROLE MARTIN
TORQUAY 29/06/2018
I have already recommended Helen to all my friends and family for a number of years and will continue to do so with pleasure.
Sent by PETER MAPPLEBECK
PAIGNTON 26/06/2018
Helen always provides a professional service and knows exactly what we want from a holiday when booking with Travel Counsellors. We always recommend her to family and friends.
Sent by JOHN OTT
SHALDON 26/06/2018
Helen is just brilliant
Sent by JO SOLEY
HERTFORDSHIRE 25/06/2018
Helen is my go to travel agent for anything travel related. I trust her. I love working with her as she really understands my needs and nothing is too much trouble.
Sent by JIM STOWERS
DAWLISH 19/06/2018
Throughly professional lovely lady who always goes the extra mile for her clients. We are repeat business and will be again and again.We cannot recommend highly enough. Nothing is too much trouble for her and she goes out of the way to ensure everything runs smoothly every time. A real star.
Sent by REBECCA PEARCE
PLYMOUTH 12/06/2018
Helen is brilliant, really happy to help and to meet all our needs, 2nd time booking with her, and I expect will do again in the future.
Sent by STEVEN DALE
DAWLISH 04/06/2018
Always very helpful with a smile.
Sent by ROY PHILLIPS
TEIGNMOUTH 25/05/2018
Fantastic service from Helen. Nothing is too much trouble. Calm and friendly, knowledgeable and inspiring. Great stuff!
Sent by ALBERT JONES
TORQUAY 15/05/2018
Helen was very helpful and arranged a cruise for us at very late notice. Brilliant service.
Sent by THOMAS FORD
TEIGNMOUTH 11/05/2018
Helen has been fantastic every step of the way. Always gets us the best deals and best hotels.
Sent by Anita Kinsella
Arklow 11/04/2018
I would be very happy to recommend Helen to anyone. The least little thing is always organised as soon as possible. If you phone Helen and she’s with a client you will receive a return call promptly, on one occasion she even booked a cruise for me while travelling back from her own vacation.
With Helen, personal service means just that.
Sent by EMMA TAYLOR
TEIGNMOUTH 05/04/2018
We had a specific holiday in mind and having tried several of the high street travel agents who were unable to help we were so glad to talk to Helen. I felt like she was the only person who listened to what we wanted and then proceeded to arrange everything as we wanted it. Communication was also excellent. We are more than happy with the service received.
Sent by Anne Ardley
Letchworth Garden City 21/03/2018
I am so glad that friends of mine recommended Helen to me. She has been brilliant! I am planning a holiday of a lifetime and Helen has been great at making suggestions but also responding to my requests and requirements so that we end up with something which really suits us. She has never made me feel that I am awkward for changing details and I am confident that we will have a great holiday. Thank you Helen!
Sent by Yvonne Mapplebeck
Paignton 18/03/2018
Helen always works tirelessly to search for the best holiday for myself and my husband. I don't like flying so take a lot of cruise holidays. Helen always finds us a great deal. We do not have to think about anything except enjoying our next trip!
Sent by SONYA ENRIGHT
CHUMLEIGH 15/03/2018
I know I can rely on Helen for service with a smile. Nothing is ever too much trouble, however complex, and she hasn't put a foot wrong yet. I wouldn't consider booking anywhere else and have recommended several satisfied friends.
Sent by DAVID JEWELL
TEIGNMOUTH 15/03/2018
Just a big thank you for all of your help with are holiday booking. You have been a real pleasure to work with and we look forward to working with you on future holidays.
Sent by Christine Acid
Nottingham 14/03/2018
Helen has always been very helpful, offering advice and suggestions to help you choose your ideal holiday.
Nothing has been too much trouble and she has looked at different options to try and meet customer needs and budget.
I would happily recommend Helen.
Sent by Sarah Geran
Chudleigh Devon 13/03/2018
Helen made my booking of a holiday of a life time very stress free. I felt incredibly secure and reassured handing over the details to be fine tuned by Helen.
A very genuine, friendly professional service. Thank you Helen for putting up with my indecisive mind and change of plan at a moments notice! Always there to reassure. We can only look forward to our trip now knowing all has been taken care of.
Sent by Rosie Walden.
Teignmouth, Devon. 12/03/2018
Great service from Helen, as always. Helpful, friendly, efficient and knowledgeable.
Sent by Julie Kennerson
Feltham, Middlesex 12/03/2018
I always find Helen to be very helpful and willing to do everything she can to find the holiday I am looking for.
Sent by Margaret Nicholls
Teignmouth 12/03/2018
Helen is our favourite lady in Teignmouth. Although she is busy, she always makes the time to help us search for holidays and to explain all the pros and cons to us. She hasn't given us any wrong advice yet and we trust her absolutely.
Sent by Sheila & Derek Woodward
Shaldon Devon 12/03/2018
This is the first time we have used Helen following recommendations from some friends, we have found the service given by Helen to be excellent going above and beyond to ensure we get the holiday we are looking for will not hesitate to use her again and recommend her
to friends many thanks Helen.
Sent by Carole Martin
Torquay 12/03/2018
Am always pleased to use Helen's service for my holidays and have had no hesitation in recommending her to all my friends and family.
She has a lovely personality and always goes the extra mile for her clients.
Sent by Hazel Hedge
Torquay 12/03/2018
We had an email out of the blue advising us of a great P&O cruise deal. Within minutes it was books, signed sealed and delivered. Excellent service!
Sent by Marion Bull
Northwich 12/03/2018
This is the second time I have used Helen as my travel consultant. She was so efficient the first time we decided to use her again. She had given me many options and much needed advice as we plan a tour of India next year.
Sent by Pamela Shergold
Ivybridge Devon 12/03/2018
Helen is so friendly and very knowledgable with any holiday enquiries. She recently booked a superb hotel for my sister and I in Las Vegas, we had an amazing view from our room on the 52nd floor and the room was amazing. Would certainly be using Helen again in the future.
Sent by Angela Eyles
Newton Abbot 12/03/2018
First class service and so much help. She makes everything so much easier especially with the decision making. I will continue to use Helen and refer anyone that is going on holiday to seek her assistance
Sent by Andrew Pilkington
Torquay 12/03/2018
Helen offered us such a personal service, with nothing too much of a problem. Afforded all the time we needed to get a great holiday arranged and booked - which turned out to be just what we expected. We will continue to use Helen for our future trips for sure.
Sent by Brian Eddy
Axminster 12/03/2018
Excellent attentive service. Helen always pays attention to detail. Her extensive travel experience enables her to give excellent advice and she keeps up to date with legislation (Passport cost increases) as well as situations where world travel is involved. She gives unstintingly of her time and nothing is too much trouble. Her main goal is to ensure her clients specific and detailed needs are met and she goes to great lengths to ensure clients requirements are tailor made. In the unlikely event there is problem Helen has the backing of Travel Counsellors to resolve any disputes. We have had holidays in the UK and abroad and also cruises arranged by Helen and have always been extremely pleased with the service provided. The additional recommendations and suggestions Helen makes and the follow up provided on our return have always added to the enjoyment of our holidays. On a scale of 1-10 Helen gets 10 every time.
Sent by Kathie Carr
Devon 12/03/2018
Helen, thank you once again for arranging my holiday for me, you have been doing this for a great many years and your service is friendly, caring and most thorough, always finding that something a little different.
Sent by Audrey Keenen
Torquay. Devon 12/03/2018
Helen was a first class Counsellor. She fought hard to find accommodation to suit our vague needs. She also help us enormously when we were going through a very rough time. Helen helped us to get a refund later because of health reasons. I wouldn't hesitate to use her services again.
Sent by Rebecca Pearce
Plymouth 12/03/2018
Helen has always been so helpful, and always gets the best deal for us, the standard and quality is always fabulous, so we will certainly be booking again with Helen, first class service.
Sent by Sonya Enright
Chumleigh, Devon 12/03/2018
I know I can rely on Helen for service with a smile. Nothing is ever too much trouble, however complex, and she hasn't put a foot wrong yet. I wouldn't consider booking anywhere else and have recommended several satisfied friends.
Sent by Gary Hutchins
Yelverton 12/03/2018
We had been thinking of going to South Africa for some time but we didn’t really want to just book a normal package holiday so we were recommended by a family member to contact Helen to see what she could sort out. From our first telephone conversation we knew Helen could sort out exactly what we wanted and at a very good price. Helen's attention to detail was second to none and discussed every detail of our holiday to make sure we got exactly what we wanted. Helen's knowledge and experience was superb and if there was something she didn’t know the answer to it didn’t take her long to find the answer. We had constant communication with Helen until we departed and would thoroughly recommend her services and will be using her again.
Thanks Helen for sorting out our amazing holiday and making it a memory that will last forever.
Sent by Miles Opie
Paignton 12/03/2018
Helen is our only choice when it comes to booking our main holidays. Over the years Helen has organised a good number of holidays for us, she takes care of all the organisation, planning and preparation and find us a good price (I know this because I have checked!). All have gone smoothly and it is reassuring to know that if we needed help she is a phone call or an email away. We have recommended Helen to many of our friends and will continue to use her for our holiday needs.
Sent by ALBERT PARKER
TEIGNMOUTH 08/03/2018
Consistently goes the extra mile to ensure all bases are covered and fully explained. Has become more a friend than a travel advisor.
Sent by MARTIN WALDEN
TEIGNMOUTH 08/03/2018
Only used Helen for two years so far. Her service has been excellent, and she is now our 'first port of call' when we are considering another holiday.
Sent by PETER MABERLEY
TEIGNMOUTH 01/03/2018
Helen gives excellent service.
Sent by JOAN COLLISON
BOLTON 20/02/2018
Helen is always pleasant and friendly but at the same time is very professional.
Sent by TERRY ELSE
DAWLISH 14/02/2018
Nothing is too much trouble, devoting herself to sourcing the right holiday itinerary. Prompt and efficient service, wouldn't hesitate to recommend her.
Sent by PAMELA BEMBRIDGE
NOTTINGHAM 07/02/2018
Helen is always very helpful and goes the extra mile
Sent by ALISON THEAKER
KINGSBRIDGE 29/01/2018
Helen always goes the extra mile. Willing to send us good alternatives and also found cheaper holidays working with local suppliers.
Sent by SARAH GERAN
CHUDLEIGH 25/01/2018
Helen has gone out of her way to meet my needs regarding my booking. Always responding very quickly to my questions and change of plans! I feel very reassured and confident in my holiday of a lifetime booking!
Sent by PATRICK BROPHY
TEIGNMOUTH 22/01/2018
We feel very comfortable with Helen, she understands our needs and fears of travelling. Helping us to make good choices for our holiday journeys. Thank you, Helen.
Sent by VIRGINIA HOOK
TEIGNMOUTH 11/01/2018
I was recommended Helen whilst on holiday last year and can highly agree with the recommendation. Not only is Helen highly professional but she is also very friendly - a good combination!
Sent by STEVEN MORLEY
WIDECOMBE IN THE MOORS 09/01/2018
Helen provides a friendly, reliable and prompt service. We have already recommended her to friends, and they are also pleased.
Sent by PATRICIA HENCHIE
TEIGNMOUTH 09/01/2018
I felt that I was chatting through options with a friend.
Sent by JOHN DOWDY
TEIGNMOUTH 04/12/2017
Just great, enthusiastic, helpful, courteous considerate, professional
Sent by PAULA HEDGE
TORQUAY 04/12/2017
Helen is always a pleasure to talk to, and extremely helpful.
Sent by SOPHIE GAMBLEN
TAVISTOCK 30/11/2017
Helen was so helpful, incredibly informative and professional. We would (and already have!) recommended her to others. We cannot wait for our honeymoon!
Sent by GEORGIE SMITH
DAWLISH 22/11/2017
Helen's continued patience and help when we book a holiday is first class, she always takes time to make sure we are totally happy with our travel plans. Even after making a booking she is always available to help incase you have a problem while away. The service is so personal. Thanks so much Helen for another successful family holiday. Looking forward to planning the next one!
Sent by JOHN SILVERMAN
TEIGNMOUTH 26/10/2017
Been using Helen for years. Speaks for itself.
Sent by DAVID SUMMERFIELD
LLANDUDNO 25/10/2017
Helen was very helpful as always. And nothing is to much trouble. We have booked holidays with Helen before and always had a first rate service.
Sent by ELIZABETH KEENAN
STOCKINTEIGNHEAD 25/10/2017
Fantastic service
Sent by TRACEY SALTER
TORQUAY 17/10/2017
Helen is always friendly and helpful and I have already recommended her to lots of family and friends.
Sent by ANGELA EYLES
ABBOTSKERSWELL 08/10/2017
Helen always goes that extra mile to make sure that our holiday is all sorted. I have already recommended her to several people.
Sent by COLIN BURBIDGE
WINSCOMBE, SOMERSET 08/10/2017
Very helpful sorting a complex proposition
Sent by HAZEL CHANNON
TEIGNMOUTH 08/10/2017
Helen is very good to work with. Always in communication and she has great ideas. I feel fully confident in her suggestions.
Sent by JANET SWIFT
PAIGNTON 28/09/2017
Helen will always go the extra mile to make sure all details for our holiday is catered for and I have no hesitation is awarding 10.
Sent by PATRICIA WALDEBACK
SYDNEY IN AUSTRALIA 28/09/2017
Helen works very hard to get exactly the right booking. I am very happy with her results.
Sent by JUDITH BOYCE
TEIGNMOUTH 06/09/2017
Helen always offers more than we expect. This time she pointed us to a Danube cruise which will certainly be better than the one we had researched. Furthermore the one booked was shown as fully booked some months ago and Helen,'s enquiry unearthed a sole vacancy, probably a cancellation. Last year we were able to recommend new clients for Helen and they were well pleased with all she did.. Helen always goes the extra mile to help.
Sent by MAXINE SNELL
NEWTON ABBOT 24/08/2017
Fantastic personal and professional service with so much travel knowledge.
Sent by KENNETH STOWERS
DAWLISH 24/08/2017
Helen is a friendly, knowledgable travel agent who makes the whole experience a pleasure not a trial!!
Sent by JOHN OTT
SHALDON 21/08/2017
Best advice ever
Sent by VICKI COPELLETTI
TEIGNMOUTH 09/08/2017
Could not be more helpful and friendly. She goes that extra mile! We would never book a holiday with anyone else. Thanks Helen x
Sent by HELEN THOMAS
TEIGNMOUTH 09/08/2017
Helen Birtwistle was fantastic! We were getting very frustrated trying to find a suitable holiday online and one phone call to Helen resulted in what looks like the perfect holiday arranged within a few days. We are really looking forward to the trip and thank you very much Helen for all your help! I have already recommended Helen to two friends and passed on her business card - I'm sure that they will be in touch!
Sent by KENNETH STOWERS
DAWLISH 08/08/2017
Helen is a friendly, knowledgable travel agent who makes the whole experience a pleasure not a trial!!
Sent by JOANNA SOLEY
HERTS 03/08/2017
Helen is AMAZING. I would never trawl the internet for a holiday again. I worked in the Travel Industry for 10 years and I am VERY discerning. Helen knows what I like and she never compromises. I feel Helen is part of my support team in life, alongside my hairdresser! She knows I value service and I never feel awkward saying that not quite right or can we look at this. Thank you Helen
Sent by YVONNE MAPPLEBECK
PAIGNTON 26/07/2017
Nothing is too much trouble for Helen Birtwhistle our TC representative. She always finds us just want we want!
Sent by Patrick Brophy
Teignmouth 16/06/2017
Both Patrick and myself have great praise for you and your work.
If we could afford to travel we would plan ahead with you monthly.
You are knowledgeable and take away the stress of the trip.
We often sing your praises because we know what a good job you do.
Thanks, xxxx
Sent by MICHELLE MANDERS
TEIGNMOUTH 05/06/2017
Helen has been amazing and so helpful! Would definitely recommend her! Xx
Sent by CHRISTOPHER MANSER
TEIGNMOUTH 22/05/2017
Helen is good at her job also will go that extra mill to help find the right holiday for us
Sent by KEVIN ROBINS
TEIGNMOUTH 16/05/2017
Excellent customer service
Sent by JOAN COLLISON
BOLTON 05/04/2017
Always pleasant, nothing too much trouble.
Sent by ALEXANDRA CHAPMAN
TORQUAY 28/03/2017
Can't praise Helen enough.
Sent by DEBORAH SNOOKES
DAWLISH 20/03/2017
Excellent service, especially since we changed our plans more than once!!
Sent by ALBERT PARKER
SHALDON 01/03/2017
Always going the extra mile to ensure total and absolute customer satisfaction.
Sent by ANNE HANDS
TOPSHAM 01/03/2017
my friend and I looked at other ways of arranging our holiday this year but decided to return to Helen as we had such a positive experience last year.
Sent by SHEILA HAWKINGS
TEIGNMOUTH 01/03/2017
Helen is always extremely kind, very helpful always giving her full attention to all my needs.
Sent by PAMELA BEMBRIDGE
NOTTINGHAM 01/03/2017
Very helpful. Helen goes the extra mile to keep us up to date with our arrangements
Sent by TERENCE ELSE
DAWLISH 23/02/2017
I have dealt with Helen over a number of years now, and I can honestly say I have always found her extremely knowledgeable, efficient, working tirelessly any time any day to meet our requirement- and always with a permanent smile on her face! I don't know how she manages that sometimes, I couldn't? Nothing is ever too much trouble and I will continue to recommend her to friends without any hesitation. First class service!
Sent by STEVEN MORLEY
WIDECOMBE-IN-THE-MOORS 21/02/2017
Helen provides an prompt, efficient and friendly service, we frequently recommend her to others.
Sent by GWYNETH CROSSLAND
TEIGNMOUTH 21/02/2017
Brilliant very patient helpful & knowledgeable
Sent by JANET SWIFT
PAIGNTON 16/02/2017
Helen always goes that extra mile to make sure all aspects of holiday are covered. An asset to your company.
Sent by MAGGIE DOYLE
TIVERTON 09/02/2017
Thank you so much for organising such a perfect trip. Everything went so smoothly including our transfers and excursions.The hotel was ideally situated and the accommodation was more than adequate. We are all very appreciative of the first class and personal service that you provided
Many Thanks
Maggie x
Sent by MICHELLE BARLOW
TEIGNMOUTH 26/01/2017
I found Helen extremely knowledgable, professional and patient; I will be recommending her to all of my family & friends. Thank you for a fantastic service.
Sent by FRANCINE BEILBY
TAVISTOCK 26/01/2017
Always a great help and very patient! Excited for our holiday in March!
Sent by LAUREN HURRELL
TORQUAY 24/01/2017
Helen was lovely to deal with and found us a perfect honeymoon destination for a great price, highly recommended and would definitely use her again.
Sent by ELIZABETH HARTT
TEIGNMOUTH 24/01/2017
I would most certainly recommend Helen to my friends, (and family and ex-colleagues (I'm retired), if they lived locally). Indeed, I already have. Helen has been efficient, knowledgeable, helpful and friendly. She is very much part of the community in my new home- the lovely town of Teignmouth. She is a credit to Travel Counsellors.
Sent by ELIZABETH HARTT
TEIGNMOUTH 24/01/2017
Helen was lovely to deal with and found us a perfect honeymoon destination for a great price, highly recommended and would definitely use her again.
Sent by SONYA ENRIGHT
CHULMLEIGH 20/01/2017
Always the best service and I never hesitate to recommend Helen.
Sent by SEAN LYNCH
PLYMOUTH 18/01/2017
Awsome.Thank you x
Sent by ANDREW PILKINGTON
TORQUAY 17/01/2017
Cannot fault the personal service offered, and not just in 'normal hours'. Evening calls and help has been most helpful.
Sent by REBECCA PEARCE
PLYMOUTH 13/01/2017
I have already recommended Helen to lots of my friends already, fab service
Sent by JOHN OTT
SHALDON 13/01/2017
Just the best. We use Helen for all our travel arrangements.
Sent by DEBORAH ASHINGTON
PAIGNTON 13/01/2017
Helen is professional and efficient. She is also very friendly and easy to contact
Sent by ANNE MCCALLISTER
TEIGNMOUTH 14/11/2016
Would give 11 if I could!
Sent by CAROL NICKS
TEIGNMOUTH 14/11/2016
Helen always gives 200 per cent service. There is no other way I would book a holiday than with Helen.
Sent by ELAINE GARD
TORQUAY 14/11/2016
Helen has always been extremely helpful and very professional each time I have used her services, I would highly recommend her to friends and have done on several occasions.
Sent by HELENE BRADLEY
DALWOOD 14/11/2016
She was very pleasant and informative to speak to and very straight forward.
Sent by MADELEINE JONES
TEIGNMOUTH 17/10/2016
Very helpful and patient. Professional but friendly manner. Personable, nothing seemed too much trouble. Shared helpful personal experiences of her own travelling and experiences which helped me make decisions. Appreciated. Will definitely recommend Helen to others for their travelling needs.
Sent by SAMANTHA GARDNER
TEIGNMOUTH 14/10/2016
Simply wonderful service - thank you.
Sent by KERRIE DALE
DAWLISH 14/10/2016
Helen is a breath of fresh air. Always willing to go that extra mile, we now have total confidence in Helens ability to sort our travel arrangements she is now always our first port of call.
Sent by CAMILLA VAID
TEIGNMOUTH 14/10/2016
Helen was amazing - recommended by a friend very last minute she managed to help us find the perfect holiday within a couple of days. It took out all of the stress of hours online and trying to remember what I'd just looked at and whether there was still something better out there. Will definitely be using her till the day I die!
Sent by NATASHA HUMPHERY
PLYMOUTH 14/10/2016
Helen is fabulous! She has a great approach and takes the hassle away from me having to find out every little detail. With my research/checking reviews and finding out local information paired with her quick responses to many endless questions we have booked amazing Worldwide trips and experiences for all of the family.
Sent by SUSANNA RAHMAN
ABERDEEN 26/09/2016
Always helpful and approachable.
Sent by KATHLEEN CARR
EXETER 14/09/2016
Helen s lovely bubbly lady who goes that extra mile to make all the arrangements seem quite easy, I would highly recommend her.
Sent by EDITH SMITH
TEIGNMOUTH 13/09/2016
Helen is always very friendly, helpful and informative and I have no problem recommending her to all.
Sent by IAN NOON
AXMINSTER 13/09/2016
Just brilliant!
Sent by GEORGANNA SMITH
DAWLISH 19/08/2016
Helen is so patient with us on deciding on our perfect holiday, nothing seems to be a problem. She always replies quickly to any queries, it's a really personal service, she knows what we like and don't like for a holiday and always seems to find us acomadation and destination to fit our needs. Will always recommend her to friends and family. Many thanks Helen.
Sent by SALLY JOYCE
TEIGNMOUTH 15/08/2016
Helen is brilliant! So clever at judging the right places. I have already recommended her to many of my friends.
Sent by YVONNE MAPPLEBECK
PAIGNTON 15/08/2016
Helen always goes the extra mile and is a pleasure to do business with. We have recommended her services to others whom I am sure will agree.
Sent by KENNETH HOLLAND
TEIGNMOUTH 08/08/2016
We've already recommended Helen! She's excellent.
Sent by ELIZABETH BROPHY
TEIGNMOUTH 08/08/2016
We were recommended to see Helen, she is well thought of in my circle of friends and relations.
Sent by SIMEON RAMSDEN
IPPLEPEN 05/08/2016
Helen was brilliant as ever, really helpful and informative. As usual the whole holiday has been neatly packaged up, leaving us feeling confident and eager to go. Thanks.
Sent by JOAN PAULETT
TOPSHAM 15/07/2016
Undoubtedly 10 out of 10. I have given 2 buisness cards out and my well travelled friends in Plymougth were very impressed with the website. Thank you Jo Paulett.
Sent by STEWART HENCHIE
TEIGNMOUTH 15/07/2016
Helen was very patient and helpful with my wife and I in making our choice for travel and accomodation in Corfu, Greece. She pointed out from her knowledge problems and issues that we would not have known . We would heartily recommend her to others.
Sent by MILES OPIE
PAIGNTON 29/06/2016
Always an excellent, personalised service - can't beat.
Sent by ALBERT PARKER
SHALDON 26/06/2016
Helen always goes that extra mile to ensure delivery of her own high standard of personalised customer satisfaction. A credit to the franchise.
Sent by AUDREY KEENAN
TORQUAY 26/06/2016
We had a brilliant cosultation with Helen who was extremely helpful. Consequently we booked our holiday with her.
Sent by DIANNE CLEASBY
TEIGNMOUTH 26/06/2016
Extremely friendly and supportive with nothing being too much trouble. Only use this wonderful holiday 'service' and so glad found my Travel Counsellor Helen.
Sent by HAZEL CHANNON
TEIGNMOUTH 08/06/2016
Helen was very helpful and totally accessible. Very clear explanations. thanks.
Sent by SVETLANA SVECOVA
LONDON 08/06/2016
Helen is my numner one Travel advisor. She always gets my wishes fulfilled and at the best price.
Sent by TRACEY SMYTH
TORQUAY 09/05/2016
Very friendly and professional it's been a pleasure to book with you.
Sent by JOHN WILSON
TEIGNMOUTH 09/05/2016
The service given by Helen Birtwistle is fantastic. Couldn't be bettered.
Sent by ARTHUR SMITH
BOVEY TRACEY 09/05/2016
Helen has been very helpful in finding us just the holiday we were looking for.
Sent by ALAN WAGSTAFF
TORQUAY 28/04/2016
always an excellent and friendly service
Sent by JO SMALLBONES
NEWTON ABBOT 28/04/2016
Brilliant service - thank you Helen!!
Sent by TRACEY SALTER
TORQUAY 26/04/2016
This is the third year Helen has booked our holiday for us. Once again we told her approximately how much we wanted to spend and a few days later Helen sent back several options. We chose an all inclusive holiday to Marrakech. Helen sorted everything out for us even the A.P.I and transfers all we had to do was pay and enjoy our holiday. I am now looking forward to our next holiday in May to Portugal and again Helen has sorted everything out for us. Its so easy, just tell her what you want and she will do her best to find the perfect holiday for you. Thanks again Helen
Sent by CHRISSIE JOHNSON
TEIGNMOUTH 25/04/2016
I have already recommended Helen as a great Travel agent and I will continue to do so!
Sent by TOM WARD
TEIGNMOUTH 18/04/2016
most friendly and pleasant person to deal with.
Sent by ANNA WHIG
LONDON 07/04/2016
As previously Helen provided a superior and professional dedicated service first rate assistance all round
Sent by JO PAULETT
EXETER 07/04/2016
My friend and l embarked on planning a 3 country trip and soon realized this wasn't going to be easy. Another friend had suggested travel counsellors and in particular , Helen Birtwistle , and like magic Helen made it happen with such speed and expertise and we are so delighted we just wanted you to know. Many thanks from Jo and Anne.
Sent by CHRIS EDDY
DALWOOD 24/03/2016
Excellent service, very good attention to detail, As the advert says, " with us its personal" they really listen to your holiday requirements and then tailor make a holiday to suit.
Sent by JOHN PAVEY
TEIGNMOUTH 24/03/2016
Helen has the patience of a saint...she does not give in until she has sourced our perfect holiday.she is a god send for us as we know she will give us 100% and will be smiling all the way through.
Sent by JULIE LUXTON
TORQUAY 15/03/2016
Helen has been great! Very patient and making a real effort to find us a holiday that meets all our needs. Helen is a credit to herself and your company.
Sent by MIRELA CURUVIJA
LONDON 15/03/2016
We loved our honeymoon holiday in Dubai! Hotel Ramada was all we expected, amazing location in Jumeirah beach. The room and hotel staff was excellent. We particularly loved our welcome fruit and cake, honeymoon special basket!
Just one of the holidays we will cherish forever!
Thank you for all of your help and making this holiday an amazing experience for us!
Sent by GORDON GREEN
PAIGNTON 15/03/2016
Helen is excellent and goes beyond her remit, always gets back to me. Very approachable and friendly.
Sent by AIDAN KING
TEIGNMOUTH 16/02/2016
I have been booking holidays with Helen for five years now. Her efficiency, professionalism and knowledge take all the hassle out of travelling abroad. I have recommended her services to many friends and will continue to book with her in the future.
Sent by ELIZABETH HARTT
TEIGNMOUTH 16/02/2016
Helen has been friendly, knowledgeable, efficient and very helpful. She has helped guide us through the challenges of travelling abroad from our new home in Devon, and finding relatively local flights. She has also done a lot of research, and found a holiday which is right for us, and also very good value. We are so pleased that we found her!
Sent by JANE FREER
TEIGNMOUTH 16/02/2016
Helen has been really helpful helping us to plan a visit to Australia. She really went the extra mile to provide what we wanted. Helen really cares about her individual clients.
Sent by PETER SEABROOK
PLYMOUTH 15/02/2016
Hi, Helen was fabulous, chasing around after the best deals and prices, We did start off looking for a week in a villa with a pool in Gran Canaria or Lanzarote but we've ended up going on Safari to Zimbabwe & 5* in Dubai for two weeks! We would gladly recommend her to our family & friends.
Sent by JOHN OTT
SHALDON 25/01/2016
Just brilliant. Nothing too much trouble.
Sent by MARK ASHINGTON
PAIGNTON 25/01/2016
We found Helen to be very friendly and professional. She was prompt with her replies and welcomed our input.
Sent by KATHLEEN CARR
OTTERY ST MARY 25/01/2016
Helen is a delight, she has immense patience and really does research alll aspects of the proposed holiday.
Sent by JONATHAN CAMP
NEWTON ABBOT 25/01/2016
Helen is very patient and provides a great service, taking the hassle out of organising complex holiday arrangements.
Sent by CAROL NICKS
TEIGNMOUTH 25/01/2016
Have already recommended Helen to many friends and will continue to do so.
Sent by VICKY POLLARD
EXETER 14/12/2015
Amazing service, couldn't have asked for more.
Sent by FLEUR COOK
NEWTON ABBOT 14/12/2015
Helen Birtwistle was amazing and couldn't do enough to help us plan our mini break away. Thank you.
Sent by PAULA HUTCHINS
TAVISTOCK 09/12/2015
Helen always goes that extra mile, when advising us on our holidays would not book with any one else
Sent by NICOLA GORD
TEIGNMOUTH 18/11/2015
Helen is fab and so helpful.
Sent by KENNETH WYATT
TEIGNMOUTH 05/11/2015
Helen is very friendly and helpful and provides outstanding customer service
Sent by KALA JONES
BISHOPSTEIGNTON 22/10/2015
We still can't believe how easy and simple it was to book our 'tailor made" holiday with you. Nothing was too much trouble, thank you. We've only just booked our holiday, but have already recommend three people to you! Thank you so much, will definitely be using you again.
Sent by ALISON THEAKER
KINGSBRIDGE 22/10/2015
Helen is always available and works hard to make sure the holiday is the right one for us.
Sent by JAMES CASSIDY
TEIGNMOUTH 09/10/2015
I have already recommended Helen to several people, and would continue to do so - a fabulous service.
Sent by TIMOTHY DURRANT
PAIGNTON 05/10/2015
Helen was very patient whilst we explored a variety of options and kept us very well informed as we moved forward. We are now looking forward to a special holiday booked through her and Travel Counsellors.
Sent by TRACEY SALTER
TORQUAY 29/09/2015
Helen is always really helpful and does her best to find the right type of holidays for us. Thanks again
Sent by SALLY JOYCE
TEIGNMOUTH 21/09/2015
Helen is so helpful. She quickly knows what sort of trip you are after and has brilliant ideas and suggestions. Planning a trip with her is a lovely experience.
Sent by SHEILA HAWKINGS
TEIGNMOUTH 17/09/2015
Excellent service and I have recommended Helen to my friends and look forward to using Travel Counsellors Ltd to help me with my travels in the future
Sent by SUSANNA RAHMAN
DURHAM 10/09/2015
Fantastic service. Will be using again & have already recommend to friends & family.
Sent by PAULINE MOUNTAIN
EXMINSTER 10/09/2015
Extremely helpful, thank you.
Sent by CAROLE MARTIN
TORQUAY 09/09/2015
Having been a very satisfied client of Helen for some time now I am always extremely happy to recommend her to friends and family.
Sent by SIMEON RAMSDEN
IPPLEPEN 21/08/2015
I would definitely recommend my Travel Counselor Helen Birtwistle, since she has always found us great deals, and added little extras which have made the holidays run even more smoothly. I have always found Helen to be really friendly, and always happy to put in the time to help you.
Sent by SHARON PERKINS
OKEHAMPTON 21/08/2015
Great friendly service - looking forward to speaking to Helen soon re our family trip to Florida in 2016! xx
Sent by ALBERT PARKER
SHALDON 21/08/2015
I would have scored Helen 12/10 but this option was not available.
Sent by JOANNA TOMLIN
ABBOTSKERSWELL 17/08/2015
Amazing service, swift, professional and great attention to detail. Thought of things that we hadn't and sorted these too!
Sent by PETER SIMMONDS
EXETER 17/08/2015
Great service, nothing too much trouble.
Sent by CAROLINE PORTER
DORCHESTER 17/08/2015
Helen Birtwistle is always very helpful, friendly and professional - I trust her judgement in her recommendations. She goes the extra mile in her personal service and I recommend her to friends and work colleagues at every opportunity.
Sent by KEITH WILTON
TEIGNMOUTH 03/08/2015
Reallly great service. Fast, professional and friendly. Found us a really great deal when we only had a couple of days before we wanted our holiday. Would highly recommend Helen's services to anyone looking to make booking a holiday as easy as possible.
Sent by YVONNE MAPPLEPECK
NEWTON ABBOT 22/07/2015
Excellent personal service from Helen Birtwistle.
Sent by JANET MILLS
TEIGNMOUTH 22/07/2015
Always most friendly and helpful. Nothing too much trouble
Sent by WENDY MAYLE
NEWTON ABBOT 21/07/2015
My friends and I have been helped by Helen Birtwistle on several occasions before, we find her very helpful, good at her job, easy to get on with and so far has always come up with a holiday that has been as near as possible to what we have asked for. Thank you very much.
Sent by JO SOLEY
EXETER 10/07/2015
Having worked in the travel industry for 10 years - I am very discerning - Helen was able to surpass my expectations 10 fold.
Sent by MARGARET HARVELL
DAWLISH 26/06/2015
I have already given Helen's cards to a number of friends and colleagues. She is excellent at dealing with any queries. She is magic. She takes all the hassle out of trying to find the best deals, we are very impressed.
Sent by ANDREW PARK
ST IVES, CAMBRIDGESHIRE 25/05/2015
A definite 10. There is nothing like personal recommendation out there. We spoke to Helen specifically about Caribbean travel. This might be her speciality. If she also knows, say European travel or cruises we'll be back in contact.
Sent by NICOLA FORD
TEIGNMOUTH 14/05/2015
Very helpful and informative, I've already recommended my daughter.
Sent by NICKY HALTON
TEIGNMOUTH 14/05/2015
Helen goes above and beyond to help out with your travel arrangements. We were trying to please a very different group of people and as far as I can see Helen has achieved this. We would normally book it all ourselves but this took the stress out of all of our travel arrangements - would highly recommend using Helen.
Sent by DENIS HUTCHINS
TEIGNMOUTH 30/04/2015
Excellent service
Sent by LAURA OSBORNE
EXETER 27/04/2015
Helen is great and very helpful nothing is too much trouble
Sent by GARY PARKER
SWINDON 24/04/2015
Just a simply fantastic way to arrange a holiday, and Helen also found a way of saving us £1,200 on the best deal we could find elsewhere!
Sent by NICOLA HELMSLEY
EXETER 08/04/2015
Invaluable help, I can't rate Helen more highly and would not hesitate to recommend.
Sent by CHRISTOPHER LEE
LICHFIELD 08/04/2015
Helen has been exceptionally patient and helpful throughout the process. Would have no hesitation in recommending her.
Sent by PAULA HUTCHINS
TAVISTOCK 07/04/2015
Amazing service, nothing is too much trouble for Helen - we wouldn't book with anyone else.
Sent by JANET SWIFT
PAIGNTON 03/04/2015
Helen always goes that extra mile to make sure every holiday need is catered for. A true professional!
Sent by SARAH SILVERMAN
LONDON 03/04/2015
Always an extremely professional, friendly, and personal service. Each time we book a holiday through Helen her advice and recommendations have been excellent, and has helped ensure that we have had a brilliant and stress free holiday. Thanks Helen for everything you do for us!
Sent by TRACEY SALTER
TORQUAY 18/03/2015
Helen arranged our holiday for us last year we had such a great time and everything went like clockwork, so we asked her to arrange our holiday again this year. If you are planning to take a holiday, just call Helen, tell her what you are looking for and she will do her best to find the perfect holiday for you, she does all the hard work and all you have to do is go on holiday and relax!
Sent by CHRISTOPHER MANSER
TEIGNMOUTH 16/03/2015
Helen is always very friendly and will go the extra mile
Sent by RICHARD HENSHALL
TIVERTON 06/03/2015
Helen has always given us exceptionally prompt, accurate, and helpful service. She is polite, kind, considerate, and very approachable. We have already recommended her to others, and will continue to do so.
Sent by VALERIE CLEWLEY
PAIGNTON 03/03/2015
I would recommend Helen to everybody she is most attentive and helpful in every way possible,she has the personal touch that is sadly missing elsewhere. Nothing is too much trouble for her!
Sent by KERRY ROFFEY
BUDLEIGH SALTERTON 03/03/2015
We have used Helen twice now to book trips to India and she has been so friendly and helpful. I wouldn't hesitate to recommend her to anyone.
Sent by AIDAN KING
TEIGNMOUTH 03/03/2015
Have been booking holidays via Helen for the last few years and find her care and professionalism very good and that's why I keep coming back to her to sort all my holiday requirements.
Sent by Sonya Enright
Chumleigh 11/02/2015
Helen is always happy to help, efficient and pleasant
Sent by Scott Bathard
Newton Abbot 11/02/2015
Fantastic service with a really personal touch, and an endless knowledge of travel!
Sent by Avery Netley
Teignmouth 10/08/2011
We first met Helen after friends of ours recommended her.When she heard of the difficulties we were having due to my husband's disabilities she sorted our cruise out very quickly. She is now arranging our fifth cruise and we would not dream of consulting anyone else. We can only speak from our own experience and we recommend Helen to other people without reservation.
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Breathtaking Kefalonia
20 August 2025
In September 2022, I had the chance to visit the stunning island of Kefalonia, and it truly exceeded our expectations. Kefalonia offers a perfect blend of quiet charm, breathtaking landscapes, and delicious food—ideal for anyone looking for a peaceful, authentic Greek island getaway. We flew from Bristol Airport, and in just under four hours, we landed in Kefalonia. After picking up our hire car
Sailing the Norwegian Fjords on P&O’s Iona: A Journey to Remember
14 August 2025
On 5th April 2025, I set off on a 7-night adventure aboard P&O’s Iona, departing from Southampton and cruising through the stunning Norwegian Fjords. As a travel agent, I’ve been on many cruises, but this one stood out — with stops in Olden, Stavanger, Kristiansand, and Havøysund, it was the perfect mix of natural beauty and onboard luxury. Iona is one of P&O’s newest and most impressive ships, a
A Dream Come True: My Scenic Eclipse Cruise Experience
06 August 2025
When I got the call offering me a spot on the Scenic Eclipse sailing from Fowey—my second home—I could hardly believe it. Fowey holds a special place in my heart, so the opportunity to sail from there aboard such an extraordinary ship was a dream come true. From June 23 to June 26, 2022, I experienced a 3-night cruise that perfectly blended luxury, adventure, and relaxation. As a travel agent, I’
MY DREAM WEDDING ON THE GREEK ISLAND SKOPELOS
06 August 2025
Skopelos, Greece, is an island that captured my heart long before I decided to say “I do” here. Known for its lush pine forests, crystal-clear waters, and charming villages, it was the perfect destination for a romantic escape—and I’m so happy it became the place where I celebrated one of the most important moments of my life. If you’re looking for an unforgettable romantic holiday or even a desti
Mother and daughter time in Venice
16 March 2018
Venice may tire you out, but you can never tire of Venice... Within this labyrinth of twisting canals linked by narrow bridges is a living, breathing city. The famous Grand Canal lined with Renaissance and Gothic palaces, is also home to tired facades of once grand buildings. All leading down to the famous San Marco Square, where you will find the Palazzo Ducale and Basilica. It is a true feast
The Algarve and the Vila Vita Parc Resort and Spa
27 March 2017
I was a young teenager when I last visited the Algarve. My memories were therefore very vague and I had no expectations. I just needed a short break away after a very busy couple of months at work. It had to be hassle free and Portugal ticked the boxes, with a short flight from a local airport. It was February, but I wasn’t concerned about the weather. I wanted to relax in a nice hotel, eat some g
Barbados - an island of contrast
12 December 2016
Before my first ever visit to Barbados, more than ten years ago, my mind’s eye had images of picture post card, white powder beaches, stretching for miles, fringed by turquoise blue seas and tall swaying palm trees. The reality did not disappoint! When I first landed on what I consider the most beautiful island in the Caribbean, my breath was almost taken away, by the beauty of the place. Barba
Mauritius with Beachcomber Hotels
28 June 2015
Our wonderful family trip to South Africa involved an extra element; an onward flight to Mauritius for a five night stay, compliments of Beachcomber hotels. I have booked many clients to the island over the years and I had knowledge of the place but was I was looking forward to experiencing it first-hand. Mauritius is everything I envisaged and more. A volcanic island, 65 km long and 45 km wide
MADIKWE GAME RESERVE SAFARI & JOHANNESBURG
21 June 2015
I have many fond memories as a child, spending long and happy days at our local zoo with my parents and then when I grew up, I relived those memories with my own daughter. But nothing could prepare me for the experience of actually taking a safari and seeing all the wild animals in their natural surroundings. I don’t know how I can give full justice to this amazing experience, but all I can sugges
Lapland
28 January 2014
I was so excited when I learned I had won a trip for me and my daughter to Lapland, courtesy of Simply Sweden. But nothing could have prepared us for perhaps one of the best experiences of our lives. It felt like we had been placed literally on top of the world. With outstretched arms, I felt I could almost touch the stars above me! The scenery is not like anywhere else I have experienced.
Voyages to Antiquity
08 November 2013
I was thrilled when head office contacted me to confirm I had been invited on a four night cruise with Voyages to Antiquity. I have been on many cruise ships over the years, but this experience was going to be unlike any other! We took a flight from Heathrow to Athens with British Airways and were met on arrival by the local rep, who swiftly escorted us to our ship, the MV Aegean Odyssey. Before
CARNIVAL SUNSHINE
10 July 2013
When head office invited me to spend a couple of nights on-board Carnival Sunshine, off the coast of Italy, I happily accepted! In all the years I have been in the travel industry I have never booked a Carnival cruise, so was very unsure what to expect. Carnival Sunshine is the fleets newest Fun Ship and is one of their most exciting ships to date, after her $155 million dollar transformation.
Independance of the Seas/Royal Caribbean International
26 October 2012
I have recently returned from a three night voyage on Royal Caribbean’s Independence of the Seas. We departed on 2nd May 2012 from Southampton to Le Havre and return, with the option of spending a day in Paris. On arrival at the Docks, I was surprised at how long the queues were for check in, but it did not take long to board the ship. Check in was very swift and organised. Unfortunately we we
Mesmerising Mexico
10 October 2012
I travelled to Cancun with Virgin Atlantic and I would definitely recommend upgrading to the extra leg room seats for an extra £30 each way (especially if you’re tall!) On arrival in Cancun we were transferred to the Dreams Riviera Cancun Resort & Spa, about 40 minutes from Cancun. There are four brands in total: Dreams and Now who cater for all ages including families and Zoetry and Secrects who
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