Hi I’m Helen and I’m a personal Travel Counsellor.
I live with my 16 year old daughter, Megan, in Teignmouth which is a lovely seaside town on the South Devon coast.
Travel is my biggest passion, hence 30 years in the industry as a manager and retail consultant on the high street. Joining Travel Counsellors was not a difficult decision to make, as 'customer care' is at the core of what they do.
I take great pride in my work and give 100%. I strive to find the right holiday for my clients and always go the extra mile. Building a rapport and forming friendships with my clients is also a very important element to my job. I care about my clients and would love to have the opportunity to turn your dream holiday into reality.
I have visited the majority of Europe, including more unusual destinations such as the Azores. I have also been to South Africa, Caribbean, Mexico, USA, Canada and Egypt. I have a good general knowledge of the cruise market, having had the opportunity to cruise with Fred Olsen, Cunard, P&O Cruises, Carnival, Royal Caribbean International, NCL and Voyages of Antiquities. My holiday wish list for the future would have to include the Asia, New Zealand, India and Peru.
Having had so many years in the travel industry, I am confident I can offer you excellent travel advice. If I have not been to the destination you’re interested in, I have access to the other 1600 Travel Counsellors so I can always ask for advice so you get the very best recommendations!
If you like the idea of having your very own personal Travel Counsellor then just get in touch. I’ll get back to you promptly. Thank you - I look forward to hearing from you!
Sent in by JOSEPHINE MITCHELL
TEIGNMOUTH, 15 August 2018
Helen is always Welcoming, cheerful and helpful
Sent in by JANET SWIFT
PAIGNTON, 08 August 2018
Helen always goes the extra mile to ensure all holiday arrangements are perfect in a warm and professional manner.
Sent in by JOHN DOWDY
TEIGNMOUTH, 26 July 2018
Helen is an efficient, thoughtful and very patient consultant. She has a very pleasant bubbly personality and bends over backwards to accommodate requirements. Nothing is too much trouble and not only have we recommended her but we will definitely use her again. It is always a pleasure to deal with her.
Sent in by MIKE NICHOLLS
TEIGNMOUTH, 10 July 2018
Visiting Helen and being looked after by her is just as enjoyable as the holiday itself. She gives sensible advice and has never put us wrong yet.
Sent in by NIGEL POTTS
TEIGNMOUTH, 04 July 2018
Brilliant operator and will recommend Her to all my friends. Going forward I will always use Helen for holiday and trip advice.
Sent in by CAROLE MARTIN
TORQUAY, 29 June 2018
I have already recommended Helen to all my friends and family for a number of years and will continue to do so with pleasure.
Sent in by PETER MAPPLEBECK
PAIGNTON, 26 June 2018
Helen always provides a professional service and knows exactly what we want from a holiday when booking with Travel Counsellors. We always recommend her to family and friends.
Sent in by JOHN OTT
SHALDON, 26 June 2018
Helen is just brilliant
Sent in by JO SOLEY
HERTFORDSHIRE, 25 June 2018
Helen is my go to travel agent for anything travel related. I trust her. I love working with her as she really understands my needs and nothing is too much trouble.
Sent in by JIM STOWERS
DAWLISH, 19 June 2018
Throughly professional lovely lady who always goes the extra mile for her clients. We are repeat business and will be again and again.We cannot recommend highly enough. Nothing is too much trouble for her and she goes out of the way to ensure everything runs smoothly every time. A real star.
Sent in by REBECCA PEARCE
PLYMOUTH, 12 June 2018
Helen is brilliant, really happy to help and to meet all our needs, 2nd time booking with her, and I expect will do again in the future.
Sent in by STEVEN DALE
DAWLISH, 04 June 2018
Always very helpful with a smile.
Sent in by ROY PHILLIPS
TEIGNMOUTH, 25 May 2018
Fantastic service from Helen. Nothing is too much trouble. Calm and friendly, knowledgeable and inspiring. Great stuff!
Sent in by ALBERT JONES
TORQUAY, 15 May 2018
Helen was very helpful and arranged a cruise for us at very late notice. Brilliant service.
Sent in by THOMAS FORD
TEIGNMOUTH, 11 May 2018
Helen has been fantastic every step of the way. Always gets us the best deals and best hotels.
Sent in by Anita Kinsella
Arklow, 11 April 2018
I would be very happy to recommend Helen to anyone. The least little thing is always organised as soon as possible. If you phone Helen and she’s with a client you will receive a return call promptly, on one occasion she even booked a cruise for me while travelling back from her own vacation. With Helen, personal service means just that.
Sent in by EMMA TAYLOR
TEIGNMOUTH, 05 April 2018
We had a specific holiday in mind and having tried several of the high street travel agents who were unable to help we were so glad to talk to Helen. I felt like she was the only person who listened to what we wanted and then proceeded to arrange everything as we wanted it. Communication was also excellent. We are more than happy with the service received.
Sent in by Anne Ardley
Letchworth Garden City, 21 March 2018
I am so glad that friends of mine recommended Helen to me. She has been brilliant! I am planning a holiday of a lifetime and Helen has been great at making suggestions but also responding to my requests and requirements so that we end up with something which really suits us. She has never made me feel that I am awkward for changing details and I am confident that we will have a great holiday. Thank you Helen!
Sent in by Yvonne Mapplebeck
Paignton , 18 March 2018
Helen always works tirelessly to search for the best holiday for myself and my husband. I don't like flying so take a lot of cruise holidays. Helen always finds us a great deal. We do not have to think about anything except enjoying our next trip!
Sent in by DAVID JEWELL
TEIGNMOUTH, 15 March 2018
Just a big thank you for all of your help with are holiday booking. You have been a real pleasure to work with and we look forward to working with you on future holidays.
Sent in by SONYA ENRIGHT
CHUMLEIGH, 15 March 2018
I know I can rely on Helen for service with a smile. Nothing is ever too much trouble, however complex, and she hasn't put a foot wrong yet. I wouldn't consider booking anywhere else and have recommended several satisfied friends.
Sent in by Christine Acid
Nottingham, 14 March 2018
Helen has always been very helpful, offering advice and suggestions to help you choose your ideal holiday. Nothing has been too much trouble and she has looked at different options to try and meet customer needs and budget. I would happily recommend Helen.
Sent in by Sarah Geran
Chudleigh Devon, 13 March 2018
Helen made my booking of a holiday of a life time very stress free. I felt incredibly secure and reassured handing over the details to be fine tuned by Helen. A very genuine, friendly professional service. Thank you Helen for putting up with my indecisive mind and change of plan at a moments notice! Always there to reassure. We can only look forward to our trip now knowing all has been taken care of.
Sent in by Brian Eddy
Axminster, 12 March 2018
Excellent attentive service. Helen always pays attention to detail. Her extensive travel experience enables her to give excellent advice and she keeps up to date with legislation (Passport cost increases) as well as situations where world travel is involved. She gives unstintingly of her time and nothing is too much trouble. Her main goal is to ensure her clients specific and detailed needs are met and she goes to great lengths to ensure clients requirements are tailor made. In the unlikely event there is problem Helen has the backing of Travel Counsellors to resolve any disputes. We have had holidays in the UK and abroad and also cruises arranged by Helen and have always been extremely pleased with the service provided. The additional recommendations and suggestions Helen makes and the follow up provided on our return have always added to the enjoyment of our holidays. On a scale of 1-10 Helen gets 10 every time.
Sent in by Pamela Shergold
Ivybridge Devon, 12 March 2018
Helen is so friendly and very knowledgable with any holiday enquiries. She recently booked a superb hotel for my sister and I in Las Vegas, we had an amazing view from our room on the 52nd floor and the room was amazing. Would certainly be using Helen again in the future.
Sent in by Angela Eyles
Newton Abbot , 12 March 2018
First class service and so much help. She makes everything so much easier especially with the decision making. I will continue to use Helen and refer anyone that is going on holiday to seek her assistance
Sent in by Andrew Pilkington
Torquay, 12 March 2018
Helen offered us such a personal service, with nothing too much of a problem. Afforded all the time we needed to get a great holiday arranged and booked - which turned out to be just what we expected. We will continue to use Helen for our future trips for sure.
Sent in by Sheila & Derek Woodward
Shaldon Devon, 12 March 2018
This is the first time we have used Helen following recommendations from some friends, we have found the service given by Helen to be excellent going above and beyond to ensure we get the holiday we are looking for will not hesitate to use her again and recommend her to friends many thanks Helen.
Sent in by Hazel Hedge
Torquay, 12 March 2018
We had an email out of the blue advising us of a great P&O cruise deal. Within minutes it was books, signed sealed and delivered. Excellent service!
Sent in by Marion Bull
Northwich, 12 March 2018
This is the second time I have used Helen as my travel consultant. She was so efficient the first time we decided to use her again. She had given me many options and much needed advice as we plan a tour of India next year.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01626 818760
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
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