Hi I’m Helen and I’m a personal Travel Counsellor.
I live with my 18 year old daughter, Megan, in Teignmouth which is a lovely seaside town on the South Devon coast.
Travel is my biggest passion, I have 30 years in the industry as a manager and retail consultant on the high street. Joining Travel Counsellors was not a difficult decision to make, as 'customer care' is at the core of what they do.
I take great pride in my work and give 100%. I strive to find the right holiday for my clients and always go the extra mile. Building a rapport and forming friendships with my clients is also a very important element to my job. I care about my clients and would love to have the opportunity to turn your dream holiday into reality.
I have visited the majority of Europe, including more unusual destinations such as the Azores. I have also been to South Africa, Caribbean, Mexico, USA, Canada and Egypt. I have a good general knowledge of the cruise market, having had the opportunity to cruise with Fred Olsen, Cunard, P&O Cruises, Carnival, Royal Caribbean International, NCL and Voyages of Antiquities. My holiday wish list for the future would have to include the Asia, New Zealand, India and Peru.
Having had so many years in the travel industry, I am confident I can offer you excellent travel advice. If I have not been to the destination you’re interested in, I have access to the other 1600 Travel Counsellors so I can always ask for advice so you get the very best recommendations!
If you like the idea of having your very own personal Travel Counsellor then just get in touch. I’ll get back to you promptly. Thank you - I look forward to hearing from you!
Whatever your holiday needs I'm here to help you, so please either fill in and send the form below or simply give me a call and I can get things started for you:-
Sent in by KEVIN PARTRIDGE
TORQUAY, 17 May 2019
Fantastic agent. Always goes that extra mile. Have recommended Helen to friends and family already! Keep doing what your doing .
Sent in by HARRIET JEFFERSON
BRISTOL, 03 May 2019
Helen was super helpful and really quick to provide us with a variety of options to consider. She helped us to create our dream holiday to budget and we can't thank her enough. We will be recommending Helen and Travel Counsellors to our family and friends when they are next booking a holiday.
Sent in by KENNETH HUDSON
SHALDON, 27 April 2019
Helen is so helpful and cares so much about our wishes and needs when booking a holiday
Sent in by KENNETH STOWERS
DAWLISH, 17 April 2019
Helen is a great ambassador for Travel Counsellors, very knowledgable, very helpful, very efficient and always absolutely charming.
Sent in by PAMELA SHERGOLD
IVYBRIDGE, 17 April 2019
Helen is always so helpful Would highly recommend Helen
Sent in by MADELEINE JONES
TEIGNMOUTH, 17 April 2019
Excellent professional, helpful and friendly service.
Sent in by YVONNE MAPPLEBECK
PAIGNTON, 18 March 2019
We always receive a fantastic service from Helen Birtwistle
Sent in by CAROLINE BROWN
TEIGNMOUTH, 18 March 2019
Always there when help needed.
Sent in by DARRIN HARDY
TORQUAY, 10 March 2019
Helen was very helpful with coming up with suggestions for places to travel to after finding out a bit about us
Sent in by PETER SILLIFANT
DAWLISH, 06 March 2019
The personal touch from someone who gets to know your personal preferences
Sent in by JENNIFER CATER
TEIGNMOUTH, 06 March 2019
Always very helpful, interested in understanding your particular needs/wants etc and responds promptly to any issues that may arise. Takes all concerns on her shoulders and removes them from yours.
Sent in by LOUISE THOMAS
TEIGNMOUTH, 01 March 2019
Helen has been absolutely brilliant - so helpful and she thinks of every detail. I have already recommended her to all my friends!
Sent in by CECILIA CHAPMAN
SYDNEY, AUSTRALIA, 01 March 2019
I would be very happy to recommend Helen for any travel arrangements. Helen’s response to my travel requirements was swift with several options to choose from. With one phone FaceTime call she had everything sorted. Air travel, hotel booking. Transfers, and payments. I am delighted with her service and will definitely go to her for any future travel enquires.
Sent in by SHEILA HAWKINGS
TEIGNMOUTH, 28 February 2019
Excellent service Helen always takes all the worry out of travel arrangements for me and she is extremely helpful
Sent in by STEVEN MORLEY
WIDECOMBE IN THE MOORS, 27 February 2019
Once again Helen has sorted out our next holiday, exactly to our requirements. She is (in our opinion) a credit to Travel Counsellors.
Sent in by ROSALINDA UNDERHILL
TORQUAY, 26 February 2019
Really helpful and friendly service, would definitely use again
Sent in by KAY HOPLEY
DAWLISH, 26 February 2019
Love the personal service we always get with Helen. Much better than a travel agency. We have used Travel Counsellors for a long time and have never had any problems, always ready to help in any way. Thank you.
Sent in by LARS PAULSSON
PAIGNTON, 25 February 2019
Helen is very knowledgeable and extremely helpful. I would deffinately use her services again.
Sent in by EMMA TAYLOR
TEIGNMOUTH, 21 February 2019
We have already recommended Helen to many people - friends, family and customers. She is always friendly, and quick to respond to any questions and has the patience of a saint! But above all she listens. She listens so that she understands exactly what type of holiday you want, and then delivers the perfect package. We will never go back to using a high street travel agent. You cannot beat the level of personal service you get with Helen.
Sent in by MARIA SHELSTON
MAMHEAD, 21 February 2019
Helen was amazing really helpful and would absolutely recommend.
Sent in by CAROLE MARTIN
TEIGNMOUTH, 20 February 2019
I have been a client of Helen for a number of years and always, and will continue to, recommend her services to my friends.
Sent in by ALBERT PARKER
SHALDON, 11 February 2019
First class professional service with the experience to better match individual client requirements.
Sent in by NATASHA HUMPHERY
BRISTOL, 07 February 2019
Fabulous as always
Sent in by JOHN SILVERMAN
TEIGNMOUTH, 04 February 2019
Been going to Helen for years...so kind-of speaks for itself. She sorted our current holiday in just one shot. She knows what we like.
Sent in by JILLIAN BEILBY
TAVISTOCK, 01 February 2019
Helen was brilliant. Nothing too much trouble. I am a solo lady traveller and she completely reassured me and has set me off on my travels feeling very excited!
Sent in by GUY JONES
BISHOPSTEIGNTON, 29 January 2019
Have previously used Helen for our trip to Canada, and from start to finish her service and advice was brilliant! Although we thought Helen wasn’t going to beat any online quotes for this years holiday to America, she did, which was fantastic, as we wanted to use her again. I always recommend my friends and family to try Travel Counsellors. Thank you Helen!
Sent in by SAM GREEN
LISKEARD, 28 January 2019
I already have recommend her to friends. She is friendly, patient and extremely knowledgeable.
Sent in by BRIAN EDDY
DALWOOD, 24 January 2019
You are meticulous and so reliable that we never have any qualms about using Travel Counsellors. Thank you again for every plan you make for us Helen.
Sent in by PETER GALLI
SHALDON, 22 January 2019
Helen makes the experience fun, is clearly on top of all the issues surrounding travel and takes a great deal off one's shoulders. She is a very pleasant and efficient person whom I would recommend to anyone.
Sent in by PETER SAVAGE
CREDITON, 16 January 2019
Helen has been incredibly helpful in finding the right holiday for us and has gone out of her way to make it happen.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01626 818760
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
13 March 2018
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27 March 2017
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12 December 2016
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26 June 2015
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21 June 2015
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28 January 2014
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08 November 2013
I was thrilled when head office contacted me to confirm I had been invited on a four night cruise with Voyages to Antiquity. I have been on many cruise ships over the years, but this experience was going to be unlike any other! We took a flight from Heathrow to Athens with British Airways and were met on arrival by the local rep, who swiftly escorted us to our ship, the MV Aegean Odyssey. Before long I was on board, enjoying the facilities. A cocktail on deck, to be more precise! My cabin was not massive but it was perfectly formed...
12 July 2013
When head office invited me to spend a couple of nights on-board Carnival Sunshine, off the coast of Italy, I happily accepted! In all the years I have been in the travel industry I have never booked a Carnival cruise, so was very unsure what to expect. Carnival Sunshine is the fleets newest Fun Ship and is one of their most exciting ships to date, after her $155 million dollar transformation. She weighs 102,853 tons, with 14 passenger decks and accommodates just over 3000 passengers. There are 11 dining venues, 9 bars, 2 entertainment venues, 5 outdoor/recreation areas including a...
10 October 2012
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02 May 2012
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