We were recommend to Helen, and have used her for many years for various types of holidays. We always recommend her to our friends and families who have used her too.

Absolutely fantastic customer service, why waste time and effort going anywhere else

Superb service by Helen always so helpful

So helpful nothing is ever too much

Brilliant and attentive service. Thank you Helen. D&G

Helen must really love her job - she’s always so cheerful, nothing’s too much trouble, and she always goes the extra mile to make sure we have the best holiday experience. Top counsellor!

Always very helpful and a pleasure to go to. If ever needed help would always reach out to Helen and recommend to others.

Helen has been absolutely wonderful. Very helpful always their for us if we have any queries.

Very engaging, knew what we were wanting very quickly. There was no question she could not answer, which I thought was so professional.

Helen has been absolutely amazing

Helen always gives great service wether in person on email or by phone, we can't recommend her enough.

We have recommended Helen to our friends and family they have used her services Thanks Helen 👍 Regards Hugh and Heather

11 if we could excellent service , nothing to much trouble.

Very helpful, friendly and efficient.

Helen Birtwhistle is brilliant always cheerful very anxious to please and nothing is to.much trouble. Have used her for many years and her approach and knowledge has always been excellent.

Helen Birtwhistle is brilliant always cheerful very anxious to please and nothing is to.much trouble. Have used her for many years and her approach and knowledge has always been excellent.

I have already recommended Helen to family and friends. She is amazing. In this digital world it's so nice to be able to talk to Helen, face to face. So helpful, knowledgeable and also a great Listener! Thanks Helen x

Helen has been so professional supportive and aware of our requirements for our holidays. Always swift to deal with any changes we suggest Easy to contact and prompt to reply. We are so pleased when we first met her and have now booked three holidays . A credit to your organisation .in last few months.

Very pleasant and helpful. Was a joy to speak to her.

Excellent service!

Always supportive. Arranges exactly what we like. Most recently, persisting questions Helen asked Saga enabled a booking which I would have had to abandon. Thank you, Helen.

Helen is professional and very efficient and knowledgeable on travel ! I would not go anywhere else ! Helps making the best holidays !

Helen is always so helpful, really responsive and definitely goes the extra mile

Efficient, friendly service, nothing is too much trouble.

Excellent personal responsive service from Helen in helping me with my travel plans.

I have been using Helen to book my holidays for the last 25 years and she has delivered a very good, professional service the whole time. I have recommended her to many many friends who say the same about her service. Excellent.

Helen is a first class Travel Counsellor. Over several years she has used her knowledge &expertise to arrange many holidays for us, ranging from simple package holidays to bespoke experiences, which have all been great. She is a real "people person" and this comes over whenever we meet with her. We have recommended her to many of our friends and acquaintances and will continue to do so.

Helen always goes that extra Mile to make everything perfect

Goes above and beyond. Helpful, efficient and knowledgeable. Don’t know what we’d do without her!

Helen is always very pleasant and helpful, she does everything she can to help and make my life easier

Helen is ever helpful and is her attention to detail is reassuring..

Brilliant service and knowledge

Reliable and Helen works hard at getting you the holiday you want

Helen is very approachable & friendly. She listens to the requirements the customer has & is very assiduous in her attempts to satisfy them, putting forward alternatives which might not have been thought about.

Helen is a credit to the company, I’ve recommended her to friends who have also found her to be excellent.

Helen is fantastic! We are looked after from start to finish when booking our holidays. Nothing is too much trouble. Wouldn't use any else!!

Helen is very efficient and helpful

Helpful, listens to requests and needs. Easy to deal with no problem recommending Helen to friends and family.

Helen is always so helpful, really responsive and definitely goes the extra mile!

Hi Helen has been assisting me with my holidays for them last 5 years and id always helpful at getting me the best value for money for myself and my son and the last holiday she also helped my friend and I have booked my holiday for next year with Helen's help again

As always excellent personal service with Helen. We would always recommend her services.

Thank you Helen - once again you have gone over and above the call of duty in sorting out a special holiday for Kathie and me . I never fail to be amazed at your speed, efficiency, and attention to detail with all our needs. I am very impressed and extremely grateful for all your hard work, it certainly takes the pressure off !!

Helen is awesome! Always diligent and a great listener which enables her to find the perfect holiday itinerary and price. Her friendly demeanour and professional abilities shine through every time.

Friendly, efficient service.

Helen is so professional, knowledgeable and friendly. I have used her for many years and will continue to do so.

Helen was very enthusiastic, helpful and and responsive to our questions and changes to plans. Happy to look up alternative ideas for us too. Thank you Helen.

It was our first time using Travel Counsellors. Our next door neighbour had recommended Helen. She was so efficient and listened to our particular needs. We'd definitely recommend her and will be using her again. Thank you.

Helen is brilliant! Helen is an experienced professional travel agent. She is extremely friendly and helpful. Her enthusiastic and positive approach is like a breath of fresh air. It is great fun planning a holiday with Helen - she is very thorough and looks into every detail to make sure everything will be all right. I would highly recommend Helen to anyone looking to book a holiday. Overall Helen's enthusiasm and bubbly personality shines through. Thank you Helen

Helen is brilliant! Helen is an experienced professional travel agent. She is extremely friendly and helpful. Her enthusiastic and positive approach is like a breath of fresh air. It is great fun planning a holiday with Helen - she is very thorough and looks into every detail to make sure everything will be all right. I would highly recommend Helen to anyone looking to book a holiday. Overall Helen's enthusiasm and bubbly personality shines through. Thank you Helen

I have already recommended to friends and they have been very happy with the results

Helen is so helpful and knowledgeable and is always my go to person for booking cruising holidays. I would always recommend Helen to book any variety of holidays.

Helen was brilliant from start to finish .Nothing was to much trouble if we had a query she was always prompt in getting back to us with the answer .We have already recommended Helen to friends and family and have booked a holiday for next year .Its great to have someone that was really interested in our plans and was able to offer her advice .

Helen was brilliant from start to finish .Nothing was to much trouble if we had a query she was always prompt in getting back to us with the answer .We have already recommended Helen to friends and family and have booked a holiday for next year .Its great to have someone that was really interested in our plans and was able to offer her advice .

Excellent, attentive and always pleasant and professional

Knowledgeable efficient. Helpful !

Helen is wonderful, she is so friendly, helpful in fact she practical like one of the family. She always sorts our holidays and with lots of care and attention.

Always so good. Helen always comes up with the goods. Wouldn’t go anywhere else.

Helen has delivered wonderful holidays time after time. She listens to what we would like and gives us any suitable choices. She informs us of not only her knowledge of resorts but also feedback of other customers. Not failed us and we will recommend her without any reservation

A lovely person and I always feel I am in safe hands

We often mention Helen when talking about our experience with booking holidays, she's very helpful and always happy to help.

Helen has been fantastic. Firstly, she has done a highly professional job in listening to our requirements and suggesting options. She has been very flexible and patient with us even when we made last minute changes to our original booking. Helen has been a credit and given us 100% attention at all times of the day. What is more she has continued to provide this fabulous service when she has clearly been ill and should have been resting. It is what service is all about but Helen has gone over and above what could be expected. I have recommended Helen to my friends, family and work colleagues.

Very helpful with good advice regarding location, recommendations of places to visit etc

Helen's friendly , approachable and knowledgeable manner has enabled us to take a couple of holidays we would never have thought of. Her experience enables us to cover all angles and, even when we we're stuck on a covid ship (Braemar - now the well publicised Odyssey- she made contact with us to make sure we were OK.

I have all ready recommended Helen to family and friends she is excellent

Helen at the Teignmouth office is brilliant I have used her for the last six years nothing is to much trouble!!

Helen gives a speedy and very efficient service, she is an absolutely delightful person,

Helen has been finding the perfect holidays for me for the last 20+ years and had never got it wrong. She takes the time to listen to what I want and then comes up with several options which always hit the mark.

Helen provides an excellent service. Our family and friends, that we have recommended, who utilise her services would also agree!

Have always appreciated Helen’s help and support when booking a holiday .

Helen is a very friendly, enthusiastic and helpful person. Her positive and professional attitude has been most refreshing. Helen is easy to contact and has responded to any queries straight away. She is very experienced, supportive and has made numerous suggestions to ensure we have a lovely holiday. I would most certainly consider using Helen's services again and would recommend her to any friends or family looking to book a holiday.

Helen is always very helpful and pleased to do anything to book a perfect holiday. I would highly recommend her.

Very attentive and helpful, completed extensive research and had a great knowledge of the companies and packages we wanted to look for and advised us accordingly. Very grateful and would recommend Helen to Friends family and anyone looking to book a holiday in confidence.

Very helpful and knowledgeable !

Always helpful and knowledgeable!

Always helpful and knowledgeable!

Helen Birtwhistle is an excellent Travel Councillor, always available to give professional advice and guidance on a wide range of travel options. I would always recommend Helen to my friends, she has been so helpful since I started to use her for all my cruise bookings.

I Would recommend Helen Birtwistle to all my cruising friends. ,She has been so Efficient , Dealing with my cruise .

Helen listens to you, then makes suggestions and answers your fears and questions. We would therefore recommend her to our friends and families. Thank you, Helen.

Helen always goes above and beyond to help us find exactly what we are looking for.

Helen is very friendly, helpful, professional, efficient, nothing seems too much trouble for her. Helen is excellent at her job, I would always use Helen to help us make our holiday plans.

Very helpful, efficient and pleasant person & lots of knowledge

Helen always goes above and beyond. So thankful for all the help and advice she gives.

Brilliant and professional service nothing to much trouble. Unbiased honest advice and information. Will always go the extra mile.

I would gladly score Helen more if I could. I have recommended her and a friend has booked with her this year.

It’s our first time with Helen, and it’s been great so far. We’ll definitely use her skills again.

Professional welcoming and caring for you!

We go to Helen with some unusual holiday requests but nothing appears to be beyond her scope of experience. She is dedicated and very hard working to ensure she meets her clients requirements keeping you informed of her progress every step of the way.

Helen makes all the arrangements nothing is to much trouble for her even on a weekend and working round my irregular work hours .

Helen has always been extremely helpful !

Excellent Service once again!

Excellent best service we have had from any travel agents nothing to much trouble gave us some good ideas on making choices will definately recommend to friends and family

Helen got us a great deal on flights to Australia, I can highly recommend her services

Helen always goes the extra mile when assisting me to find a holiday.

Helen was most helpful answering all our questions, excellent advice and competitive prices.

Friendly helpful and efficient! Thanks so much Helen!

Nothing seems to be too much trouble for Helen!

Helen has come up trumps again and found a holiday to suit our needs at this time. It is always a delight to deal with Helen she always goes that extra mile.

We are always telling our friends about the fantastic service Helen offers.

Helen is always friendly, helpful and efficient. She is superb at arranging 'bespoke' holidays.

I have already recommended Helen to a number of my friends.

We booked a 3-week family road trip holiday around Canada with Helen back in 2016 and since then have recommended her to many friends and family. We wished to use her again in 2019 for our Deep South America trip, but had decided to use air bnb’s instead, which I understand Helen was unable to help us with at that time. We have recently booked a week away at Christmas to Lanzarote and hope to use Helen again for future holidays. Helen is amazing and does all the hard work for us in finding our perfect holiday to fit our budget and we always trust Helen’s recommendations. Thank you,

We have recommended Helen to many of our friends and family.

Helen has always been a pleasure to deal with, we have never been disappointed with any holiday we have booked through her, she always manages to find us exactly what we're looking for regardless of the budget.

Helen, has been fantastic, always informing us all the way through are holiday, keeping us informed,

Always have a wonderful time at our accommodation recommend ed It saves me so much time not having to look things up.

Helen is a wonderful travel agent. Nothing is too much trouble - always willing to help with all your requirements !

Always so helpful.

Just brilliant!

Helen is always ready and willing to help with all our enquiries. Also very knowledgable about the travel industry.

My first time using Helen and I would go nowhere else now !

Helen has the patience of a saint!

Extremely helpful. Very knowledgeable and super efficient

Definitely a 10 Helen you’ve been great ! :-)

Helen's approach to her clients is a credit to her, her profession & to the Travel Counselllors company. She always goes the extra mile to ensure all aspects of the holiday is covered, from the initial booking through to the holiday itself. I have & continue to recommend her services.

Helen has been booking holidays for me for the last 15-20 years and has always given a brilliant service. We will be using her again in the future.

Extremely friendly and helpful in selecting our holiday, very much appreciated

Excellent service as always!

Helen offers a wonderful service, she is an asset to your company !

Helen always looking to help and comes up with ideas!

Helen was excellent!

Very pleased that I met with Helen and the whole process was simple, professional and straightforward. Always so much preferable to liaise with a 'human' rather than 'online' !!!

We have used Helen a on many occasions as her knowledge and ability to find the right package that suits the client is excellent.

Excellent service from Helen, very helpful with a personalised service and quick to respond to my many questions and requirements. She made an overwhelming process very simple. We would definitely use her services again.

Helen has an incredible range of knowledge for so many different areas in the world. Any time we book a trip, we know we will get what we are looking for and more! She goes out of her way to help us and we will always book future trips through her.

This is the second time that we have booked with Helen, she is always so helpful and goes the extra mile. Fantastic service, thank you

Very personable and professional

We have booked holidays will Helen several times and would not book with anyone else. Always listens to what we are looking for and always researches all possible holidays. Would recommend her to anyone who wants personal service and always with a smile. Thank you Helen

Always had wonderful service from Helen.

Friendly efficient and thorough..

So professional, so helpful, so friendly, Helen is a credit to Travel Counsellors, she is someone who understands what customer service is all about and is always happy to go that extra mile.

We can't recommend Helen enough. She managed to book us a last minute holiday and could meet all our requirements and wishes. We have three small children and the villa she found us was perfect for them. Helen made everything easy as she did everything for us. We will be definitely booking our next holiday with her.

Hi Helan was so helpfull and found my holiday she was fabulas Ann

Helen was absolutely lovely! She dealt with all our bookings, queries and questions quickly and efficiently and nothing was too much trouble for her. Best of all I feel like I've made a friend !

Helen is always incredibly helpful. She noticed our latest booking needed urgent changes and immediately sorted these out, ensuring the holiday got off to a smooth start. We love her cheerful, businesslike and friendly approach.

Friendly, very professional and organised service. Makes you feel that your holiday experience is really starting by looking forward to it with confidence. Thanks Helen

If I could score Helen more I certainly would. She has always gone that extra mile.

Helen is as good as having a personal travel agent . Helen is so helpful, and always has time to make sure I have the best options for my cruise holidays .

If I could have scored Helen more I most certainly would have, it’s like having a friend make your travel arrangements for you and she always gives 100% Well done Helen

We have used Helen for over 20 years and every holiday has been above our expectations. Always on hand to help and advise. Nothing too much trouble.

Very helpful and always rapid at responding..

Helen goes beyond her duties and is really supportive with any queries and sorts them out for you.

Helen was very helpful in the planning and booking of our holiday to Greece. Nothing was too much trouble and she provided lots of options in response to our brief. All done with a smile. Highly recommended!

Helen has been very helpful to us whenever we have used the company. Helen is first class .

Couldn't ask for more.... absolutely brilliant!!

Helen was very helpful and went above and beyond to find the right trip to suit our needs. She is very easy to work with and I would recommend her to anyone lookng for an agent who listens and gives a good personal service. If Helen can't take a call she gets back asap.

Helen was absolutely brilliant. Extremely patient and understanding of our needs. Thank you Helen!!!

Helen goes above and beyond to make your holiday special

Friendly and knowledgeable Helen has secured me a fabulous holiday. Thank you

Have been booking with Helen for five years or more she is extremely efficient and really helpful in every aspect

Always very helpful and customer friendly Thankyou

Helen is always helpful and for us oldiies it takes away a lot of pressure when trying to book a holiday.Thank you

efficient and friendly service

She’s brilliant! So thorough, resourceful, has great knowledge and nothing is ever too much trouble.

Brilliant. Great attention to detail, nothing too much trouble.Always very friendly service.

So helpful. Answered lots of our questions. And there were many Very professional. And you were very patient with us. Thank you

Helen, is an excellent representative for Travel Counsellors. She has always provided useful suggestions when discussing the various itineries for holidays and been extremely helpful. We have never been disappointed and she has even helped whilst we have been abroad in making adjustments to our holiday, accommodating our changes to travel and hotels. We have already recommended her to friends and family and we will continue to use Travel Counsellors in the future.

Helen went the extra mile to find me the ideal holiday, and at very short notice - an absolute star

Great choice of resort in Thailand Regards, Richard & linda Lack

Helen, you deserve more than a ten but there is no listed option for this. I think your service is wonderful!

Helen is wonderful in finding just what you want we have always been so pleased with her and would recommend her to anyone.

Helen goes above and beyond with her service!

Helen was so helpful in arranging and booking our holiday. Always replying quickly and understanding our questions. Helen contacted the hotel for us with our requirements which was great. Thank you

Such a big holiday and such a lot of organising. it's nice to know we have somebody who is totally looking after us as we are novices. It's that personal touch that counts and makes the holiday more special.

A very capable and experienced lady, very helpful and understanding

Helen came up trumps again finding the hotel and resort we wished to return to, many thanks Mike & Wendy

Helen is always ready to see us and goes the extra mile to ensure our holiday is a success

Fantastic help always!

Keeps us informed of progress and has a personal touch which inspires confidence that all is done correctly

We've been dealing with Helen for several years, she has always been very helpful and reliable. Nothing is ever too much trouble.

I found Helen to be really informative and helpful, she went the extra mile. Great service Thank you

A very helpful person who goes the extra mile to help sort out the modern problems of travel

Eye for detail!

Helen Birtwistlre, Travel Counsellor always provides a first class traveller consultant service to her customers. She has a very friendly and professional attitude that ensure the customers has the very best updated information and help to enjoy their holiday. Helen, will always go the extra mile over and above what is a normal service. I have been privileged to know Helen, she always recommends holiday as part of the service she provides. I have no hesitation in giving Helen a score of 10 Well done

Helen, as ever, you were super helpful in researching and getting our holiday to Sicily booked. Thank you so very much. Lisa and Andy

After discussing the holiday we wanted, Helen came up with options for us to choose from. We chose where we wanted to go and she did the rest with efficiency and reassurance which put us at ease. Helen is a really nice lady who we would recommend to family and friends.

Helen is amazing. Always goes above and beyond. Continually recommending her fantastic service.

Helen was extremely helpful and knowledgeable.

Always honest professional efficient and competitive

A HUGE 10 for Helen she’s an absolute star. I have and will continue to recommend Helen. Nothing is too much trouble and even the most minor requests are dealt with as quickly as she is able and in the nicest manner possible!!!!

Brilliant service!

We found the service helpful and quick. And we have been made aware that if an up grade becomes available we will be contacted.

More than happy with Helen's service & have already passed on her details to 2 other people.

Helen has great travel knowledge - and endless patience!

She made the process so easy

Helen was great to deal with, nothing was too much trouble and she was very patient as I changed my mind several times. Will definitely use Helen again.

Helen was so helpful, understanding our requirements and ensuring we were happy with the final booking, a pleasure to work with. I look forward to working with Helen again and would certainly recommend her.

Our dealings with Helen have been first class. She has been very friendly, helpful and informative, nothing is too much trouble. Very pleased thank you very much.

Helen listens to everything you want and comes up with great suggestions. Always ready to help. Would definitely recommend her services.

Helen is always ready to help and advise whatever the problem is

Helen is amazing- so quick and easy to book with her- she is so understanding and reliable!!

Helen was very helpful!

Always excellent service. Very patient with us as we decide what we want and always ready to suggest great ideas. Thank you

Helen has been fantastic, would definitely recommend and book again!

Helen was very efficient, nothing was too much trouble. I would definitely go with travel counsellors again.

I haven’t been on the holiday yet .but to date Helen has been brilliant

Very helpful and efficient. Really puts effort into finding what you want.

Helen is very accommodating and is happy to give alternatives if required Would certainly recommend her when planning holidays

Experienced, efficient, charming, nothing is too much trouble for Helen.

Helen has always been very helpful & answered any questions that I have had about our holiday

Excellent support from a well trained agent

Personal support and help!

Helen was a great help and did all the hard work for me and stuck to my budget. Helen was really good at understanding what type of holiday we needed as a family and ticked all the boxes for me. I would highly recommend Helen.

A superb travel agent with helpful advice and assistance.

Wonderful working with our consultant Helen who has been so helpful over the last few Months in rearranging holidays and saving me and me family loss of a holiday

Helen goes above and beyond to do all she can to make sure your holiday is as enjoyable as is possible. She is always very willing to help with any problems that arise.

Excellent service with a personal touch.

I would definitely recommend Helen to my friends. She is professional and a very warming character. She has proved she has all the time in the world for her clients even during really stressful covid times.

I would definitely recommend Helen to my friends. She is professional and a very warming character. She has proved she has all the time in the world for her clients even during really stressful covid times.

Helen always delivers a holiday that matches our requirements. Going the extra mile to give us a superb holiday is always evident.

First time users of travel counsellors but treated like old friends. Knowledgeable and efficient service.

Superb service offered by Helen, and always delivers.

Helen is wonderful she makes sure our holidays are perfect for us . We are so grateful for her services.

Friendly and helpful.

Very helpful with quickly sorting problems when they arise.

Helen has been really quick at replying and always wanting to help through the entire process.

Helen is so helpful, nothing is to much trouble, I wouldn't go anywhere else

Very Friendly, informative and helpful. Our experience over the years has always been positive, even while away on holiday she was able to re-organise hotels and travel due to change in our circumstances. Highly recommended

Helen goes that one step further in planning and making your holiday special to you, always bright and cheerful.

Brilliant service ever time. Helen has looked after our travel arrangements for 22 years without a problem. Always fun to deal with and always there to give sound advice.

Helen was an absolute pleasure to deal with - thank you.

I would like to add that the service and advise we have had is brilliant, so easy and friendly and knowledgeable

Without hesitation I would recommend Helen

Helen always goes the extra mile. She made this booking so easy I feel really safe to travel knowing she is always there to help. Excellent service Have recommended Helen many times

This is the second time that we have used Helen to find us a holiday and she has been extremely efficient and so easy to deal with putting our minds at rest with any questions and queries that we may have. We would definitely use her services again.

Helen is brilliant, very helpful and just knows what we want... thank you Helen

Helen Birtwistle was extremely helpful and efficient.

We already have recommended Helen to some friends

Very helpful and knowledgeable about our requirements

Helen is always so helpful and we often recommend her to our friends and family.

Helen has gone above and beyond with making sure we have exactly the holiday we wanted (and more). She’s been very accommodating with regards to when and how she communicates with us which showed her hard working ethic, flexibility and commitment to her customers to provide the best customer service! Thank you Helen x

Helen is totally professional, reliable and thorough.

Helen will always go well beyond the normal business call of duty.. We have complete confidence in her to act in the clients’ interest at all times and thank her for her continuing care.

I would and do recommend Helen Birtwistle to everyone I know who is planning a holiday. Helen is absolutely brilliant

An excellent service that provided me with everything that I needed without having to do much work.

Always helpful nothing to much trouble!

As usual, Helen has done everything for us. Great service thank you!!

Helen is amazing!!!!!

Good service provided… very friendly and knowledgeable

Helen has been so helpful in planning and organising our trip to Iceland. 5* service.

Helen is always there to help with everything holiday related and does so in a friendly professional manner. A credit to your company

The service, knowledge and reassurance a highly experienced travel agent like Helen gives in so important and now more than ever. 6 star service every time

Helen appears to be coping really well with re-organizing and re-booking holidays affected by Covid-19, and offering helpful advice. It can't be easy during these difficult times.

Helen listens to all our questions and is so helpful. We always feel really confident booking through Helen.

We have recomended Helen to various friends and family...

Fantastic service, nothing too much trouble, even though we changed our minds about the hotel. Efficiently gave accurate quotes and found exactly what we wanted. Will defo use Helen again. Makes booking holidays painless.

Why would you go to a high street travel agency when you can go to Helen and be so well looked after, nothing is too much trouble for her. Service as it once was but now very rare. Long may she continue !!!

Fabulous service - personal and helpful and so easy to contact.

Helen goes that extra miles. She responds to any communication I make. It is evident that she works hard and enjoys supporting her clients. An asset to Travel Counsellors.

Helen could not have been more helpful in helping me plan and organise my approaching trip to Australia, a star!!

Easy, friendly. Exactly what I wanted. A fantastic service. Made to feel special and that the holiday really mattered.

10 plus we would say. Very helpful throughout

Helen is very friendly and always ready to find time to answer questions and give sound advice, even when we change our minds she will still be patient and go and find what we want

Helen is always willing to go the extra mile to make sure everything is in place ready for my holiday

Our experience with Helen has been that she gives a very personal, helpful & friendly service & we are very happy to recommend her to other people.

Holiday booking made easy and pleasant Thank you Helen Thanks for all you do Valerie

Friendly, knowledgeable and wasn't pushy.

Excellent service

We found you very friendly, prompt & efficient.

Very friendly efficient and takes all the hassle out of finding your holiday

Helen has been constructive, helpful and given me aptions to consider with informative information. No problem in using her again and will advisie my friends to use her agency.

Friendly, efficient and local!

Helen is always very helpful and seeks tirelessly to find the right holiday for us, at the right price. She is very professional and extremely friendly.

We know we can always rely on Helen for efficient service with a smile.

Helen is very helpful and knoweldgeable, always phones you back, and will let you know if she is ti ed up with other clients

Helen, is brilliant, so helpful and just understands what you want.

Helen has been very helpful, listening to our needs and providing a range of opportunities. We feel very well supported in the choice we have made.

Helen has looked after us for many years and has provided us with an exceptional service. We have also recommended her to friends and family who have always been extremely happy with everything she has done for them too.

Knowledgable, helpful and very friendly. First class all round.

Fantastic lady have recommended her to lots of friends.

Amazing customer service

Very attentive, professional,nothing too much trouble . Above all a lovely person !

Helen has been incredibly helpful, offering expert advice and working very hard to secure the best deal possible. The trip would not have happened without her support and experience.

Excellent service, great attention to detail. Very warm and friendly service. Excellent knowledge of travel industry. Loads of practical experience. Would recommend without hesitation.

Helen is brilliant. She is really quick to respond to any query. She is intuitive, sensitive and extremely knowledgeable about any aspect required. Nothing is too much trouble for her.

We recommend Helen to everyone, and I know that some have already booked with her.. She is always so helpful, friendly and willing to go that extra mile. We will book any future holidays with Helen. You will not get a better service anywhere.

Just a brilliant level of service and fantastic client outcomes every time.

Helen Birtwistle has always been amazing at finding us the most perfect holidays.

You are a true independent and client focused professional. Thank you

How else could I vote? Trish feels sorry for you having to deal with me!!!!

Helen is always so cheerful and nothing is too much trouble for her with sorting all of my requirement regarding holidays and travelling arrangements and certainly recommend her.

Helen is the most helpful travel agent I have ever come across, she will search for exactly what you think you want and also help you find alternatives if it's not available when or were you want it. Can't recommend her enough

Helen is simply excellent at her job, no question is too difficult or silly, she puts you at ease from the first moment you make contact. 10 doesn't seem high enough really.

We had some complications with insurance taking up a lot of Helens time but she did it all with a smile, patience and professionalism

I'd give Helen 15 out of ten. She's professional, kind, caring, friendly and most helpful.

Excellent, efficient, helpful friendly service as always from Helen.

Helen is extremely helpful, courteous, friendly and efficient. Nothing was too much trouble, and I am thrilled with the work/holiday package Helen sourced and booked for me.

Fantastic agent. Always goes that extra mile. Have recommended Helen to friends and family already! Keep doing what your doing .

Helen was super helpful and really quick to provide us with a variety of options to consider. She helped us to create our dream holiday to budget and we can't thank her enough. We will be recommending Helen and Travel Counsellors to our family and friends when they are next booking a holiday.

Helen is so helpful and cares so much about our wishes and needs when booking a holiday

Helen is a great ambassador for Travel Counsellors, very knowledgable, very helpful, very efficient and always absolutely charming.

Helen is always so helpful Would highly recommend Helen

Excellent professional, helpful and friendly service.

We always receive a fantastic service from Helen Birtwistle

Always there when help needed.

Helen was very helpful with coming up with suggestions for places to travel to after finding out a bit about us

The personal touch from someone who gets to know your personal preferences

Always very helpful, interested in understanding your particular needs/wants etc and responds promptly to any issues that may arise. Takes all concerns on her shoulders and removes them from yours.

Helen has been absolutely brilliant - so helpful and she thinks of every detail. I have already recommended her to all my friends!

I would be very happy to recommend Helen for any travel arrangements. Helen’s response to my travel requirements was swift with several options to choose from. With one phone FaceTime call she had everything sorted. Air travel, hotel booking. Transfers, and payments. I am delighted with her service and will definitely go to her for any future travel enquires.

Excellent service Helen always takes all the worry out of travel arrangements for me and she is extremely helpful

Once again Helen has sorted out our next holiday, exactly to our requirements. She is (in our opinion) a credit to Travel Counsellors.

Really helpful and friendly service, would definitely use again

Love the personal service we always get with Helen. Much better than a travel agency. We have used Travel Counsellors for a long time and have never had any problems, always ready to help in any way. Thank you.

Helen is very knowledgeable and extremely helpful. I would deffinately use her services again.

We have already recommended Helen to many people - friends, family and customers. She is always friendly, and quick to respond to any questions and has the patience of a saint! But above all she listens. She listens so that she understands exactly what type of holiday you want, and then delivers the perfect package. We will never go back to using a high street travel agent. You cannot beat the level of personal service you get with Helen.

Helen was amazing really helpful and would absolutely recommend.

I have been a client of Helen for a number of years and always, and will continue to, recommend her services to my friends.

First class professional service with the experience to better match individual client requirements.

Fabulous as always

Been going to Helen for years...so kind-of speaks for itself. She sorted our current holiday in just one shot. She knows what we like.

Helen was brilliant. Nothing too much trouble. I am a solo lady traveller and she completely reassured me and has set me off on my travels feeling very excited!

Have previously used Helen for our trip to Canada, and from start to finish her service and advice was brilliant! Although we thought Helen wasn’t going to beat any online quotes for this years holiday to America, she did, which was fantastic, as we wanted to use her again. I always recommend my friends and family to try Travel Counsellors. Thank you Helen!

I already have recommend her to friends. She is friendly, patient and extremely knowledgeable.

You are meticulous and so reliable that we never have any qualms about using Travel Counsellors. Thank you again for every plan you make for us Helen.

Helen makes the experience fun, is clearly on top of all the issues surrounding travel and takes a great deal off one's shoulders. She is a very pleasant and efficient person whom I would recommend to anyone.

Helen has been incredibly helpful in finding the right holiday for us and has gone out of her way to make it happen.

Helen was absolutely fantastic and found us the exact holiday we were looking for, the hotel the flights even car hire The whole thing was done in a couple of days with no fuss or worries from our end, we just told Helen what we wanted and she did the rest

Helen is always so helpful.

Helen has been booking my holidays for years and she has never got it wrong yet. Her enthusiasm and professionalism is excellent and now some of my friends use her all the time as well.

Friendly efficient service leading to excellent holidays

Helen is always lovely, and listens to our holiday needs each time then she always finds us the perfect holiday and at great prices too. Nothing is to much trouble. We have been using her for a number of years now and every time we go somewhere different. Can’t wait for our next recently booked family adventure. Thanks again Helen

As usual the whole holiday was organised in a very professional way. All tickets printed and made available. A meeting arranged to run through everything, as this included two train trips across Austria. This was a 3 centre holiday and all went well. We did have to make changes to our itinerary while we were in Austria and this was done without any hiccups and organised quickly and professionally.

Helen was really helpful throughout the process of the booking our Honeymoon.

All worked out well - great holiday - many thanks

Helen has the personal touch and goes the extra mile to ensure a successful booking.

Helen provides a personal & efficient service.

Fantastic service all-round. Helen was very attentive and thorough and found us a great last minute family holiday at a great price. Very Happy!

Helen is always Welcoming, cheerful and helpful

Helen always goes the extra mile to ensure all holiday arrangements are perfect in a warm and professional manner.

Helen is an efficient, thoughtful and very patient consultant. She has a very pleasant bubbly personality and bends over backwards to accommodate requirements. Nothing is too much trouble and not only have we recommended her but we will definitely use her again. It is always a pleasure to deal with her.

Visiting Helen and being looked after by her is just as enjoyable as the holiday itself. She gives sensible advice and has never put us wrong yet.

Brilliant operator and will recommend Her to all my friends. Going forward I will always use Helen for holiday and trip advice.

I have already recommended Helen to all my friends and family for a number of years and will continue to do so with pleasure.

Helen always provides a professional service and knows exactly what we want from a holiday when booking with Travel Counsellors. We always recommend her to family and friends.

Helen is just brilliant

Helen is my go to travel agent for anything travel related. I trust her. I love working with her as she really understands my needs and nothing is too much trouble.

Throughly professional lovely lady who always goes the extra mile for her clients. We are repeat business and will be again and again.We cannot recommend highly enough. Nothing is too much trouble for her and she goes out of the way to ensure everything runs smoothly every time. A real star.

Helen is brilliant, really happy to help and to meet all our needs, 2nd time booking with her, and I expect will do again in the future.

Always very helpful with a smile.

Fantastic service from Helen. Nothing is too much trouble. Calm and friendly, knowledgeable and inspiring. Great stuff!

Helen was very helpful and arranged a cruise for us at very late notice. Brilliant service.

Helen has been fantastic every step of the way. Always gets us the best deals and best hotels.

I would be very happy to recommend Helen to anyone. The least little thing is always organised as soon as possible. If you phone Helen and she’s with a client you will receive a return call promptly, on one occasion she even booked a cruise for me while travelling back from her own vacation. With Helen, personal service means just that.

We had a specific holiday in mind and having tried several of the high street travel agents who were unable to help we were so glad to talk to Helen. I felt like she was the only person who listened to what we wanted and then proceeded to arrange everything as we wanted it. Communication was also excellent. We are more than happy with the service received.

I am so glad that friends of mine recommended Helen to me. She has been brilliant! I am planning a holiday of a lifetime and Helen has been great at making suggestions but also responding to my requests and requirements so that we end up with something which really suits us. She has never made me feel that I am awkward for changing details and I am confident that we will have a great holiday. Thank you Helen!

Helen always works tirelessly to search for the best holiday for myself and my husband. I don't like flying so take a lot of cruise holidays. Helen always finds us a great deal. We do not have to think about anything except enjoying our next trip!

I know I can rely on Helen for service with a smile. Nothing is ever too much trouble, however complex, and she hasn't put a foot wrong yet. I wouldn't consider booking anywhere else and have recommended several satisfied friends.

Just a big thank you for all of your help with are holiday booking. You have been a real pleasure to work with and we look forward to working with you on future holidays.

Helen has always been very helpful, offering advice and suggestions to help you choose your ideal holiday. Nothing has been too much trouble and she has looked at different options to try and meet customer needs and budget. I would happily recommend Helen.

Helen made my booking of a holiday of a life time very stress free. I felt incredibly secure and reassured handing over the details to be fine tuned by Helen. A very genuine, friendly professional service. Thank you Helen for putting up with my indecisive mind and change of plan at a moments notice! Always there to reassure. We can only look forward to our trip now knowing all has been taken care of.

Great service from Helen, as always. Helpful, friendly, efficient and knowledgeable.

I always find Helen to be very helpful and willing to do everything she can to find the holiday I am looking for.

Helen is our favourite lady in Teignmouth. Although she is busy, she always makes the time to help us search for holidays and to explain all the pros and cons to us. She hasn't given us any wrong advice yet and we trust her absolutely.

This is the first time we have used Helen following recommendations from some friends, we have found the service given by Helen to be excellent going above and beyond to ensure we get the holiday we are looking for will not hesitate to use her again and recommend her to friends many thanks Helen.

Am always pleased to use Helen's service for my holidays and have had no hesitation in recommending her to all my friends and family. She has a lovely personality and always goes the extra mile for her clients.

We had an email out of the blue advising us of a great P&O cruise deal. Within minutes it was books, signed sealed and delivered. Excellent service!

This is the second time I have used Helen as my travel consultant. She was so efficient the first time we decided to use her again. She had given me many options and much needed advice as we plan a tour of India next year.

Helen is so friendly and very knowledgable with any holiday enquiries. She recently booked a superb hotel for my sister and I in Las Vegas, we had an amazing view from our room on the 52nd floor and the room was amazing. Would certainly be using Helen again in the future.

First class service and so much help. She makes everything so much easier especially with the decision making. I will continue to use Helen and refer anyone that is going on holiday to seek her assistance

Helen offered us such a personal service, with nothing too much of a problem. Afforded all the time we needed to get a great holiday arranged and booked - which turned out to be just what we expected. We will continue to use Helen for our future trips for sure.

Excellent attentive service. Helen always pays attention to detail. Her extensive travel experience enables her to give excellent advice and she keeps up to date with legislation (Passport cost increases) as well as situations where world travel is involved. She gives unstintingly of her time and nothing is too much trouble. Her main goal is to ensure her clients specific and detailed needs are met and she goes to great lengths to ensure clients requirements are tailor made. In the unlikely event there is problem Helen has the backing of Travel Counsellors to resolve any disputes. We have had holidays in the UK and abroad and also cruises arranged by Helen and have always been extremely pleased with the service provided. The additional recommendations and suggestions Helen makes and the follow up provided on our return have always added to the enjoyment of our holidays. On a scale of 1-10 Helen gets 10 every time.

Helen, thank you once again for arranging my holiday for me, you have been doing this for a great many years and your service is friendly, caring and most thorough, always finding that something a little different.

Helen was a first class Counsellor. She fought hard to find accommodation to suit our vague needs. She also help us enormously when we were going through a very rough time. Helen helped us to get a refund later because of health reasons. I wouldn't hesitate to use her services again.

Helen has always been so helpful, and always gets the best deal for us, the standard and quality is always fabulous, so we will certainly be booking again with Helen, first class service.

I know I can rely on Helen for service with a smile. Nothing is ever too much trouble, however complex, and she hasn't put a foot wrong yet. I wouldn't consider booking anywhere else and have recommended several satisfied friends.

We had been thinking of going to South Africa for some time but we didn’t really want to just book a normal package holiday so we were recommended by a family member to contact Helen to see what she could sort out. From our first telephone conversation we knew Helen could sort out exactly what we wanted and at a very good price. Helen's attention to detail was second to none and discussed every detail of our holiday to make sure we got exactly what we wanted. Helen's knowledge and experience was superb and if there was something she didn’t know the answer to it didn’t take her long to find the answer. We had constant communication with Helen until we departed and would thoroughly recommend her services and will be using her again. Thanks Helen for sorting out our amazing holiday and making it a memory that will last forever.

Helen is our only choice when it comes to booking our main holidays. Over the years Helen has organised a good number of holidays for us, she takes care of all the organisation, planning and preparation and find us a good price (I know this because I have checked!). All have gone smoothly and it is reassuring to know that if we needed help she is a phone call or an email away. We have recommended Helen to many of our friends and will continue to use her for our holiday needs.

Consistently goes the extra mile to ensure all bases are covered and fully explained. Has become more a friend than a travel advisor.

Only used Helen for two years so far. Her service has been excellent, and she is now our 'first port of call' when we are considering another holiday.

Helen gives excellent service.

Helen is always pleasant and friendly but at the same time is very professional.

Nothing is too much trouble, devoting herself to sourcing the right holiday itinerary. Prompt and efficient service, wouldn't hesitate to recommend her.

Helen is always very helpful and goes the extra mile

Helen always goes the extra mile. Willing to send us good alternatives and also found cheaper holidays working with local suppliers.

Helen has gone out of her way to meet my needs regarding my booking. Always responding very quickly to my questions and change of plans! I feel very reassured and confident in my holiday of a lifetime booking!

We feel very comfortable with Helen, she understands our needs and fears of travelling. Helping us to make good choices for our holiday journeys. Thank you, Helen.

I was recommended Helen whilst on holiday last year and can highly agree with the recommendation. Not only is Helen highly professional but she is also very friendly - a good combination!

Helen provides a friendly, reliable and prompt service. We have already recommended her to friends, and they are also pleased.

I felt that I was chatting through options with a friend.

Just great, enthusiastic, helpful, courteous considerate, professional

Helen is always a pleasure to talk to, and extremely helpful.

Helen was so helpful, incredibly informative and professional. We would (and already have!) recommended her to others. We cannot wait for our honeymoon!

Helen's continued patience and help when we book a holiday is first class, she always takes time to make sure we are totally happy with our travel plans. Even after making a booking she is always available to help incase you have a problem while away. The service is so personal. Thanks so much Helen for another successful family holiday. Looking forward to planning the next one!

Been using Helen for years. Speaks for itself.

Helen was very helpful as always. And nothing is to much trouble. We have booked holidays with Helen before and always had a first rate service.

Fantastic service

Helen is always friendly and helpful and I have already recommended her to lots of family and friends.

Helen always goes that extra mile to make sure that our holiday is all sorted. I have already recommended her to several people.

Very helpful sorting a complex proposition

Helen is very good to work with. Always in communication and she has great ideas. I feel fully confident in her suggestions.

Helen will always go the extra mile to make sure all details for our holiday is catered for and I have no hesitation is awarding 10.

Helen works very hard to get exactly the right booking. I am very happy with her results.

Helen always offers more than we expect. This time she pointed us to a Danube cruise which will certainly be better than the one we had researched. Furthermore the one booked was shown as fully booked some months ago and Helen,'s enquiry unearthed a sole vacancy, probably a cancellation. Last year we were able to recommend new clients for Helen and they were well pleased with all she did.. Helen always goes the extra mile to help.

Fantastic personal and professional service with so much travel knowledge.

Helen is a friendly, knowledgable travel agent who makes the whole experience a pleasure not a trial!!

Best advice ever

Could not be more helpful and friendly. She goes that extra mile! We would never book a holiday with anyone else. Thanks Helen x

Helen Birtwistle was fantastic! We were getting very frustrated trying to find a suitable holiday online and one phone call to Helen resulted in what looks like the perfect holiday arranged within a few days. We are really looking forward to the trip and thank you very much Helen for all your help! I have already recommended Helen to two friends and passed on her business card - I'm sure that they will be in touch!

Helen is a friendly, knowledgable travel agent who makes the whole experience a pleasure not a trial!!

Helen is AMAZING. I would never trawl the internet for a holiday again. I worked in the Travel Industry for 10 years and I am VERY discerning. Helen knows what I like and she never compromises. I feel Helen is part of my support team in life, alongside my hairdresser! She knows I value service and I never feel awkward saying that not quite right or can we look at this. Thank you Helen

Nothing is too much trouble for Helen Birtwhistle our TC representative. She always finds us just want we want!

Both Patrick and myself have great praise for you and your work. If we could afford to travel we would plan ahead with you monthly. You are knowledgeable and take away the stress of the trip. We often sing your praises because we know what a good job you do. Thanks, xxxx

Helen has been amazing and so helpful! Would definitely recommend her! Xx

Helen is good at her job also will go that extra mill to help find the right holiday for us

Excellent customer service

Always pleasant, nothing too much trouble.

Can't praise Helen enough.

Excellent service, especially since we changed our plans more than once!!

Always going the extra mile to ensure total and absolute customer satisfaction.

my friend and I looked at other ways of arranging our holiday this year but decided to return to Helen as we had such a positive experience last year.

Helen is always extremely kind, very helpful always giving her full attention to all my needs.

Very helpful. Helen goes the extra mile to keep us up to date with our arrangements

I have dealt with Helen over a number of years now, and I can honestly say I have always found her extremely knowledgeable, efficient, working tirelessly any time any day to meet our requirement- and always with a permanent smile on her face! I don't know how she manages that sometimes, I couldn't? Nothing is ever too much trouble and I will continue to recommend her to friends without any hesitation. First class service!

Helen provides an prompt, efficient and friendly service, we frequently recommend her to others.

Brilliant very patient helpful & knowledgeable

Helen always goes that extra mile to make sure all aspects of holiday are covered. An asset to your company.

Thank you so much for organising such a perfect trip. Everything went so smoothly including our transfers and excursions.The hotel was ideally situated and the accommodation was more than adequate. We are all very appreciative of the first class and personal service that you provided Many Thanks Maggie x

I found Helen extremely knowledgable, professional and patient; I will be recommending her to all of my family & friends. Thank you for a fantastic service.

Always a great help and very patient! Excited for our holiday in March!

Helen was lovely to deal with and found us a perfect honeymoon destination for a great price, highly recommended and would definitely use her again.

I would most certainly recommend Helen to my friends, (and family and ex-colleagues (I'm retired), if they lived locally). Indeed, I already have. Helen has been efficient, knowledgeable, helpful and friendly. She is very much part of the community in my new home- the lovely town of Teignmouth. She is a credit to Travel Counsellors.

Helen was lovely to deal with and found us a perfect honeymoon destination for a great price, highly recommended and would definitely use her again.

Always the best service and I never hesitate to recommend Helen.

Awsome.Thank you x

Cannot fault the personal service offered, and not just in 'normal hours'. Evening calls and help has been most helpful.

I have already recommended Helen to lots of my friends already, fab service

Just the best. We use Helen for all our travel arrangements.

Helen is professional and efficient. She is also very friendly and easy to contact

Would give 11 if I could!

Helen always gives 200 per cent service. There is no other way I would book a holiday than with Helen.

Helen has always been extremely helpful and very professional each time I have used her services, I would highly recommend her to friends and have done on several occasions.

She was very pleasant and informative to speak to and very straight forward.

Very helpful and patient. Professional but friendly manner. Personable, nothing seemed too much trouble. Shared helpful personal experiences of her own travelling and experiences which helped me make decisions. Appreciated. Will definitely recommend Helen to others for their travelling needs.

Simply wonderful service - thank you.

Helen is a breath of fresh air. Always willing to go that extra mile, we now have total confidence in Helens ability to sort our travel arrangements she is now always our first port of call.

Helen was amazing - recommended by a friend very last minute she managed to help us find the perfect holiday within a couple of days. It took out all of the stress of hours online and trying to remember what I'd just looked at and whether there was still something better out there. Will definitely be using her till the day I die!

Helen is fabulous! She has a great approach and takes the hassle away from me having to find out every little detail. With my research/checking reviews and finding out local information paired with her quick responses to many endless questions we have booked amazing Worldwide trips and experiences for all of the family.

Always helpful and approachable.

Helen s lovely bubbly lady who goes that extra mile to make all the arrangements seem quite easy, I would highly recommend her.

Helen is always very friendly, helpful and informative and I have no problem recommending her to all.

Just brilliant!

Helen is so patient with us on deciding on our perfect holiday, nothing seems to be a problem. She always replies quickly to any queries, it's a really personal service, she knows what we like and don't like for a holiday and always seems to find us acomadation and destination to fit our needs. Will always recommend her to friends and family. Many thanks Helen.

Helen is brilliant! So clever at judging the right places. I have already recommended her to many of my friends.

Helen always goes the extra mile and is a pleasure to do business with. We have recommended her services to others whom I am sure will agree.

We've already recommended Helen! She's excellent.

We were recommended to see Helen, she is well thought of in my circle of friends and relations.

Helen was brilliant as ever, really helpful and informative. As usual the whole holiday has been neatly packaged up, leaving us feeling confident and eager to go. Thanks.

Undoubtedly 10 out of 10. I have given 2 buisness cards out and my well travelled friends in Plymougth were very impressed with the website. Thank you Jo Paulett.

Helen was very patient and helpful with my wife and I in making our choice for travel and accomodation in Corfu, Greece. She pointed out from her knowledge problems and issues that we would not have known . We would heartily recommend her to others.

Always an excellent, personalised service - can't beat.

Helen always goes that extra mile to ensure delivery of her own high standard of personalised customer satisfaction. A credit to the franchise.

We had a brilliant cosultation with Helen who was extremely helpful. Consequently we booked our holiday with her.

Extremely friendly and supportive with nothing being too much trouble. Only use this wonderful holiday 'service' and so glad found my Travel Counsellor Helen.

Helen was very helpful and totally accessible. Very clear explanations. thanks.

Helen is my numner one Travel advisor. She always gets my wishes fulfilled and at the best price.

Very friendly and professional it's been a pleasure to book with you.

The service given by Helen Birtwistle is fantastic. Couldn't be bettered.

Helen has been very helpful in finding us just the holiday we were looking for.

always an excellent and friendly service

Brilliant service - thank you Helen!!

This is the third year Helen has booked our holiday for us. Once again we told her approximately how much we wanted to spend and a few days later Helen sent back several options. We chose an all inclusive holiday to Marrakech. Helen sorted everything out for us even the A.P.I and transfers all we had to do was pay and enjoy our holiday. I am now looking forward to our next holiday in May to Portugal and again Helen has sorted everything out for us. Its so easy, just tell her what you want and she will do her best to find the perfect holiday for you. Thanks again Helen

I have already recommended Helen as a great Travel agent and I will continue to do so!

most friendly and pleasant person to deal with.

As previously Helen provided a superior and professional dedicated service first rate assistance all round

My friend and l embarked on planning a 3 country trip and soon realized this wasn't going to be easy. Another friend had suggested travel counsellors and in particular , Helen Birtwistle , and like magic Helen made it happen with such speed and expertise and we are so delighted we just wanted you to know. Many thanks from Jo and Anne.

Excellent service, very good attention to detail, As the advert says, " with us its personal" they really listen to your holiday requirements and then tailor make a holiday to suit.

Helen has the patience of a saint...she does not give in until she has sourced our perfect holiday.she is a god send for us as we know she will give us 100% and will be smiling all the way through.

Helen has been great! Very patient and making a real effort to find us a holiday that meets all our needs. Helen is a credit to herself and your company.

We loved our honeymoon holiday in Dubai! Hotel Ramada was all we expected, amazing location in Jumeirah beach. The room and hotel staff was excellent. We particularly loved our welcome fruit and cake, honeymoon special basket! Just one of the holidays we will cherish forever! Thank you for all of your help and making this holiday an amazing experience for us!

Helen is excellent and goes beyond her remit, always gets back to me. Very approachable and friendly.

I have been booking holidays with Helen for five years now. Her efficiency, professionalism and knowledge take all the hassle out of travelling abroad. I have recommended her services to many friends and will continue to book with her in the future.

Helen has been friendly, knowledgeable, efficient and very helpful. She has helped guide us through the challenges of travelling abroad from our new home in Devon, and finding relatively local flights. She has also done a lot of research, and found a holiday which is right for us, and also very good value. We are so pleased that we found her!

Helen has been really helpful helping us to plan a visit to Australia. She really went the extra mile to provide what we wanted. Helen really cares about her individual clients.

Hi, Helen was fabulous, chasing around after the best deals and prices, We did start off looking for a week in a villa with a pool in Gran Canaria or Lanzarote but we've ended up going on Safari to Zimbabwe & 5* in Dubai for two weeks! We would gladly recommend her to our family & friends.

Just brilliant. Nothing too much trouble.

We found Helen to be very friendly and professional. She was prompt with her replies and welcomed our input.

Helen is a delight, she has immense patience and really does research alll aspects of the proposed holiday.

Helen is very patient and provides a great service, taking the hassle out of organising complex holiday arrangements.

Have already recommended Helen to many friends and will continue to do so.

Amazing service, couldn't have asked for more.

Helen Birtwistle was amazing and couldn't do enough to help us plan our mini break away. Thank you.

Helen always goes that extra mile, when advising us on our holidays would not book with any one else

Helen is fab and so helpful.

Helen is very friendly and helpful and provides outstanding customer service

We still can't believe how easy and simple it was to book our 'tailor made" holiday with you. Nothing was too much trouble, thank you. We've only just booked our holiday, but have already recommend three people to you! Thank you so much, will definitely be using you again.

Helen is always available and works hard to make sure the holiday is the right one for us.

I have already recommended Helen to several people, and would continue to do so - a fabulous service.

Helen was very patient whilst we explored a variety of options and kept us very well informed as we moved forward. We are now looking forward to a special holiday booked through her and Travel Counsellors.

Helen is always really helpful and does her best to find the right type of holidays for us. Thanks again

Helen is so helpful. She quickly knows what sort of trip you are after and has brilliant ideas and suggestions. Planning a trip with her is a lovely experience.

Excellent service and I have recommended Helen to my friends and look forward to using Travel Counsellors Ltd to help me with my travels in the future

Fantastic service. Will be using again & have already recommend to friends & family.

Extremely helpful, thank you.

Having been a very satisfied client of Helen for some time now I am always extremely happy to recommend her to friends and family.

I would definitely recommend my Travel Counselor Helen Birtwistle, since she has always found us great deals, and added little extras which have made the holidays run even more smoothly. I have always found Helen to be really friendly, and always happy to put in the time to help you.

Great friendly service - looking forward to speaking to Helen soon re our family trip to Florida in 2016! xx

I would have scored Helen 12/10 but this option was not available.

Amazing service, swift, professional and great attention to detail. Thought of things that we hadn't and sorted these too!

Great service, nothing too much trouble.

Helen Birtwistle is always very helpful, friendly and professional - I trust her judgement in her recommendations. She goes the extra mile in her personal service and I recommend her to friends and work colleagues at every opportunity.

Reallly great service. Fast, professional and friendly. Found us a really great deal when we only had a couple of days before we wanted our holiday. Would highly recommend Helen's services to anyone looking to make booking a holiday as easy as possible.

Excellent personal service from Helen Birtwistle.

Always most friendly and helpful. Nothing too much trouble

My friends and I have been helped by Helen Birtwistle on several occasions before, we find her very helpful, good at her job, easy to get on with and so far has always come up with a holiday that has been as near as possible to what we have asked for. Thank you very much.

Having worked in the travel industry for 10 years - I am very discerning - Helen was able to surpass my expectations 10 fold.

I have already given Helen's cards to a number of friends and colleagues. She is excellent at dealing with any queries. She is magic. She takes all the hassle out of trying to find the best deals, we are very impressed.

A definite 10. There is nothing like personal recommendation out there. We spoke to Helen specifically about Caribbean travel. This might be her speciality. If she also knows, say European travel or cruises we'll be back in contact.

Very helpful and informative, I've already recommended my daughter.

Helen goes above and beyond to help out with your travel arrangements. We were trying to please a very different group of people and as far as I can see Helen has achieved this. We would normally book it all ourselves but this took the stress out of all of our travel arrangements - would highly recommend using Helen.

Excellent service

Helen is great and very helpful nothing is too much trouble

Just a simply fantastic way to arrange a holiday, and Helen also found a way of saving us £1,200 on the best deal we could find elsewhere!

Invaluable help, I can't rate Helen more highly and would not hesitate to recommend.

Helen has been exceptionally patient and helpful throughout the process. Would have no hesitation in recommending her.

Amazing service, nothing is too much trouble for Helen - we wouldn't book with anyone else.

Helen always goes that extra mile to make sure every holiday need is catered for. A true professional!

Always an extremely professional, friendly, and personal service. Each time we book a holiday through Helen her advice and recommendations have been excellent, and has helped ensure that we have had a brilliant and stress free holiday. Thanks Helen for everything you do for us!

Helen arranged our holiday for us last year we had such a great time and everything went like clockwork, so we asked her to arrange our holiday again this year. If you are planning to take a holiday, just call Helen, tell her what you are looking for and she will do her best to find the perfect holiday for you, she does all the hard work and all you have to do is go on holiday and relax!

Helen is always very friendly and will go the extra mile

Helen has always given us exceptionally prompt, accurate, and helpful service. She is polite, kind, considerate, and very approachable. We have already recommended her to others, and will continue to do so.

I would recommend Helen to everybody she is most attentive and helpful in every way possible,she has the personal touch that is sadly missing elsewhere. Nothing is too much trouble for her!

We have used Helen twice now to book trips to India and she has been so friendly and helpful. I wouldn't hesitate to recommend her to anyone.

Have been booking holidays via Helen for the last few years and find her care and professionalism very good and that's why I keep coming back to her to sort all my holiday requirements.

Helen is always happy to help, efficient and pleasant

Fantastic service with a really personal touch, and an endless knowledge of travel!

We first met Helen after friends of ours recommended her.When she heard of the difficulties we were having due to my husband's disabilities she sorted our cruise out very quickly. She is now arranging our fifth cruise and we would not dream of consulting anyone else. We can only speak from our own experience and we recommend Helen to other people without reservation.