I’m Helen, your personal luxury travel concierge, here to make travel effortless, inspiring and completely tailored to you.
With over 25 years of experience in the travel industry, I’ve spent my career helping clients transform their dream holidays into effortless, unforgettable journeys. Travel isn’t just what I do, it’s what I love. The moment we speak, you’ll feel the passion, care and excitement I bring to every itinerary I create.
I began my career as a trainee travel advisor and went on to manage multiple travel stores, including as a Manager at Virgin Holidays. Over the years, I realised my clients deserved more than a quick transaction, they deserved thoughtful advice, true flexibility and a concierge-style service built entirely around them. That’s why I joined Travel Counsellors, where I can offer a truly personal, time-rich and completely tailored approach.
What makes working with me different? • Absolute peace of mind, no call centres, no being passed around just one dedicated expert looking after you from start to finish • I save you time, remove stress and secure exclusive upgrades, perks and insider access you won’t find online • Most of my clients come to me through personal recommendation and stay with me for years because they trust that I care • Concierge-level service — I work around your life and schedule • Genuine care, I get to know you and design every detail around you • First-hand experience. My best job perk is I travel often so I can confidently recommend from experience • Financial protection and 24/7 support for total peace of mind
I’m also a cruise specialist with a deep love for life at sea, and even have my own cruise cabin in my Lichfield office. Whether you’re new to cruising or a seasoned traveller, I’ll match you with the perfect ship, itinerary and experience.
From exploring the Deep South of the USA, discovering the wild beauty of Sri Lanka, or unwinding on the Amalfi Coast. I make every journey seamless, stress-free and unforgettable.
Let’s connect, I offer a completely complimentary, no-obligation consultation by phone or in person at my Lichfield office, where I’ll take the time to truly understand what matters most to you when you travel. Together, we’ll craft a bespoke itinerary that reflects exactly what you’re looking for.
Many of my clients tell me they feel instantly at ease once we begin — excited rather than overwhelmed — because they know everything is taken care of properly. You’re welcome to check out my reviews to hear directly from those who travel with me year after year.
Call me on 01922 897 6230 — your journey begins the moment we speak.
Warm wishes, Helen
My customer stories
Sent by Rachel Lawson
Willenhall 28/09/2025
I’ve used Helen for about 10 years now both for UK breaks and abroad. Helen takes the stress out of everything, she is always there if you have any queries. Helen listens to what you want and need from your holiday and finds the perfect one!
Sent by Louie Clegg
Lichfield 28/09/2025
I very rarely give a 10 when leaving a review, however Helen really deserves it. I have already recommended Helen to several friends already and will continue to do so.
Sent by Tony Condon
Derby 28/09/2025
Helen always comes up trumps!
Sent by Steve Beresford
Great Wyrley 28/09/2025
Simply brilliant!.
Sent by Jayne Latta
kidderminster 26/09/2025
Very helpful, efficient and makes the experience so easy :-)
Sent by Darren Lynn
Sutton Coldfield 26/09/2025
Very helpful and always available to answer any questions before and after booking .
Sent by Kathryn Thompson
Cannock 19/09/2025
Friendly, efficient and very responsive.
Sent by Sharon Felton
Essington 12/09/2025
Always on call to support.
Sent by Helen Davis
Birmingham 12/09/2025
Great service from Helen Davis. Have found her to be most helpful with advise With our holidays.
Sent by Sara Boot
Pelsall 01/09/2025
Helen is fantastic at her job, a true professional with stacks of knowledge to make sure you get your dream holiday. Nothing is too much trouble for her, and her communication is top notch. Wouldn’t go to anyone else for my holiday needs!
Sent by Karen Jones
Bilston 27/08/2025
Helen is brilliant Everything works out as planned She sorts everything We always talk to Helen first and pass her name on to everyone we know.
Sent by Remo Conte
Enfield 19/08/2025
We have already passed her name to friends and family, cannot recommend her enough. She made our whole experience so easy. From her own experiences abroad and extensive knowledge in the travel industry she was able to tailor our holiday to match our needs and never once waivered if we changed our minds or wanted more alterations, she just genuinely wants you to have the holiday of a lifetime and that's exactly what she has booked for us, couldn't be happier. Her attention to detail is amazing and we're already looking forward to booking our next holiday.
Sent by Stephen Webb
Uttoxeter 07/08/2025
Helen has always been there for support and competitive prices.
Sent by Nigel Dyke
Great Wyrley 05/08/2025
Helen’s has been amazing throughout the booking experience, nothing has been too much trouble and she’s been extremely helpful with suggestions or different options.
Sent by David Wainwright
Willenhall 27/07/2025
Nothing too much trouble, excellent service.
Sent by Kevin Tooth
Willenhall 25/07/2025
Always provides a great service and always available when help is needed.
Sent by Adele Evans
Walsall 23/07/2025
Helen did a fantastic job of organising our up coming holiday to Thailand. She was very patient with us while we all tried to agree on flights and places to stay and worked hard to accommodate us all. Would highly recommend.
Sent by Chris Papachristou
London 22/07/2025
Helen was as ever very patient with all our requested changes and extremely helpful. We do and always will recommend her services.
Sent by Andy Facer
Peterborough 21/07/2025
Helen is incredible, nothing is too much trouble and she is always super quick answering any questions or queries that we have.
Sent by Jacqueline Bowdler
Cannock 21/07/2025
I liked Helen's honesty and she was able to advise us on a more suitable hotel.
Sent by Keith Allen
Willenhall 15/07/2025
Your patience and perseverance could not be bettered, you went more than the extra mile.
Sent by Cathrine Douglas
Burton on Trent 13/07/2025
Helen is always very helpful happy to help. Listens to what you want and sorts it out. No matter how big or small, always on the end of the phone.
Sent by Lisa Young
Walsall 13/07/2025
Simple and easy to use Reasonably priced.
Sent by Josie Davis
Norton Canes 10/07/2025
I would not go anywhere else Helens attention to detail is impeccable I've already recommended Helen to new customers who have been as happy as me.
Sent by Ian Carter
Norton Canes 16/06/2025
Helen has been organising our holidays for the last 11 years!! We would not use anyone else. Excellent service throughout. And we have already booked next years get away!
Sent by Zoe Owen
Wednesbury 13/06/2025
Year after year Helen has found us amazing places with everything we've asked for ! . But none more perfect than our last holiday , Palm Wings in Turkey . We loved this hotel so much that we've booked again ! . As always , Thank You Helen !
Sent by Debbie James
Willenhall 12/06/2025
Perfect holiday every time,
Sent by Beverley Worton Noakes
Brierley Hill 10/06/2025
Helen is supportive knowlegeable and very.helpful
Sent by Kayleigh Worton
Dudley 07/06/2025
Helen is super reliable with getting back to me fast with any questions I have and gives plenty of information and isn’t pushy at all . I feel comfortable booking through this service and Helen is wonderful.
Sent by Sarah Underhill
Walsall 27/05/2025
I do recommend Helen to others. I really used to dislike looking for holidays, a nightmare task which just stretched on and on. Now I get in touch with Helen and within a few days we’re booked….fantastic, thank you.
Sent by Kevin Price
Coventry 27/05/2025
Helen has always been extremely helpful and pleasant along with her knowledge and experience of holidays we will continue to book our holidays/cruises with her. Thanks Helen for all you do.
Sent by Simon Cole
Birmingham 25/05/2025
Extremely helpful, cheery, full of great tips and suggestions and to help me make the best choices at the best prices.
Sent by Robert Bennett
Willenhall 14/05/2025
Provides a first class service and everything we ask for
Sent by Stephen Wynn
Exmouth 13/05/2025
Fantastic knowledge and support from Helen when arranging my 60th birthday trip. Excellent.
Sent by Claire Johnston
wolverhampton 13/05/2025
Always helpful, informative. Would 100% recommend and have done!
Sent by Alison Taylor
Hednesford 03/05/2025
The process for booking was effortless, Helen gave me all options and once chosen, booked immediately. Helen made everything easy and painless, I will definitely use her services in the future.
Sent by Shaun Beddoe
Wednesbury 17/04/2025
Helen is always at hand and extremely helpful, she makes booking a holiday stress free and sorts everything!!
Sent by Elaine Taylor
Rugeley 17/04/2025
Very helpful. Spent a lot of time with us to go through all aspects of the holiday. Good communication.
Sent by Sharon Hylton
Birmingham 16/04/2025
Knowledgable, listened to what I wanted and didn’t stop until she found the perfect date and location. Thank you Helen.
Sent by Kay Wellings
Lichfield 14/04/2025
Very flexible and understanding of our needs. Clear communication and updates. Very pleasant to deal with. Made arranging our holiday so much easier.
Sent by Julie Iredale
Mauchline, East Ayrshire 26/03/2025
I would definitely recommend Helen, she has been so helpful organising a few holidays for me, always very informative. I just find the whole process of booking holidays stressful it’s great having Helen there to help & make the whole process easier.
Sent by Susan Smith
Wellington 24/03/2025
Helen is extremely good at finding you the perfect holiday , I gave her quite a task as I wasn’t quite sure where to go , she makes the whole experience very easy . Happy holidays everyone and thank you Helen .
Sent by Gemma Lawton
Walsall 21/03/2025
Helen is fantastic, very knowledgeable and always gives us a quick response. Very holiday booked with Helen has been tailored to our needs and she goes above and beyond to help us. I would highly recommend.
Sent by Rebecca Christou
Walsall 17/03/2025
Helen was very helpful, quick at responding to any questions we had and gave us the best price, lower than anything we found. Thank you so much.
Sent by Lucy Watty
Burntwood 17/03/2025
Helen was so helpful in finding us different holidays to suit our budget and family. She also adds lovely little touches I've never had booking anywhere else.
Sent by Stephen Beresford
Great Wyrley 12/03/2025
Consistently excellent!
Sent by Joanne Green
Essington 12/03/2025
Helen was able to book our package at short notice and able to sort our flight times to suit us. She went above and beyond as usual .
Sent by Julie Hale
Willenhall 19/02/2025
I received prompt and highly detailed information on the holiday chosen. The advice received was excellent, I would recommend Helen to family and friends without hesitation. In fact, I already have done that. Helen will be my first call when booking future holidays.
Sent by Sandra Baggott
Oldbury 17/02/2025
Very friendly and efficient as always. I have used Helen's service for over 10 years, on many holidays, and will continue to do so. Never had any problems. She is always willing to help me with anything i need.
Sent by Craig Davis
Willenhall 29/01/2025
Really helpful and knowledgeable about the holiday I was booking.
Sent by Thora Nicola
London 27/01/2025
Helen was very helpful with booking and addressed all questions promptly.
Sent by Lindsey Poston-Simms
Stourbridge 27/01/2025
This is the 3rd trip I've booked with Helen. Always top level service and great prices. I wouldn't book with anyone else.
Sent by Deb Cooper
Willenhall 27/01/2025
Helen is just amazing, I wouldn’t ever use anyone else and have shared her details with many friends . Excellent service given with care , kindness and a huge smile x
Sent by Anita Alcock
Burntwood 24/01/2025
Always so helpful service is excellent.
Sent by Carol Lowbridge
Walsall 23/01/2025
Helen is an excellent travel advisor..always keeps us informed and goes above and beyond.
Sent by Julie Bennett
Willenhall 21/01/2025
Used Helen for years and would never go anywhere else x her attention to detail is spot on.
Sent by Jenni Stone
Lichfield 19/01/2025
Customer care is excellent and the personal touch Helen provides.
Sent by Vanessa Wright
Coven 14/01/2025
Helen has found me many fabulous holidays and is always happy to make sure it is right - I trust her view and experience!
Sent by Norma Edge
Willenhall 12/01/2025
Helen is always available to not only answer any questions but to also give advise making travel more acceptable and tacking away the stress involved in modern travel.
Sent by Josephine Davis
Norton Canes 08/01/2025
I've used Helen at TC for many years I wouldn't go anywhere else Helen knows what type of holidays I enjoy and never fails to impress me thank you so much.
Sent by William Wilkinson
Cannock 27/12/2024
It’s the personal HELP and guidance helping to select that Get Away
Sent by Julie Hickman
Oldbury 11/12/2024
Always gives great service.
Sent by Rachel Lawson
Willenhall 11/11/2024
I will always recommend my Travel Counsellor Helen. She is great at her work and makes it easy and stress free for her customers! Been using Helen for a number of years now and couldn’t see myself going else where!
Sent by Laura Plumridge
Norton Canes 06/11/2024
Helen is always super helpful and has booked many holidays for my family and my sisters family.
Sent by Michael Singleton
Buntingford 05/11/2024
Set out what we wanted at relatively short notice and an excellent package was put together
Sent by Andy wynn
Willenhall 05/11/2024
Fantastic service and help, always makes my travel plans go smoothly. Helen Davis it's the best!
Sent by Cliff Wynn
Willenhall 05/11/2024
Helen once again has made booking a holiday experience a breeze. Highly recommended and trusted Travel Consultant. Thanks Helen x
Sent by Maxine Saunders
Walsall 04/11/2024
Understood what I was looking for and hit the brief immediately with a choice of options and good prices, plus I will more than likely take up the other options at a later date . Excellent first class service and advice.
Sent by Daniel Floyd
Lichfield 04/11/2024
I would 100% recommend, I still do and will continue to.
Sent by Kevin Price
Coventry 28/10/2024
Helen is always very pleasant and always sorts our holidays for us wouldn't go to anyone else.
Sent by Jean Davies
London 21/10/2024
Very friendly and super helpful with advice and suggestions. I feel I have a relationship even though we have not met in person. Means a lot to know Helen cares about our holiday experience and wants to make it the best it can be.
Sent by Claire Gould
Burntwood 14/10/2024
Helen is always so helpful . Excellent service .
Sent by Shaun bedoe
Wednesbury 14/10/2024
Helen has been very helpful and always gets back to us to answer any queries in a timely fashion. Couldn’t ask for any better help.
Sent by Claire Gould
Burntwood 14/10/2024
Helen is always so helpful . Excellent service .
Sent by Jacqueline Osborne
Wednesbury 30/09/2024
Fantastic service provided by Helen. We couldn’t have done this without her. We would definitely use her again and would recommend her to anyone. Looking forward to our trip thanks to her.
Sent by Eleanor Jackson
Rugeley 26/09/2024
Helen organised everything for us to perfection, we didn't have to think of anything. It takes the stress away from having to remember everything. She found us a fab hotel too.
Sent by Lisa Fearon
BRIERLEY HILL 22/09/2024
Helen was very informative, she responded quickly to my enquiry.
Sent by Nina Grzebieniowska
Swadlincote 20/09/2024
Helen is just great, always finding the best deal for us.
Sent by Christine Cooper
Birmingham 18/09/2024
Have already recommended Travel Counsellors.
Sent by Stephen Webb
Uttoxeter 11/09/2024
We are just coming up to the end of the stay and our experience, accommodation and planning by Helen and Sorrel has been fantastic.
Sent by Gemma Perry
Bloxwich 30/08/2024
Helen went out of her way to ensure every aspect of our holiday was sorted. She answered every question before it was asked which has ensured we have had a stress free holiday from start to finish. Will definitely use Helen again for our holidays! Thank you Helen xx
Sent by Gemma Perry
Bloxwich 30/08/2024
Helen went out of her way to ensure every aspect of our holiday was sorted. She answered every question before it was asked which has ensured we have had a stress free holiday from start to finish. Will definitely use Helen again for our holidays! Thank you Helen xx
Sent by Miss Donna
Goodwin 29/08/2024
Would highly recommend Helen
Sent by Claire Worton
Willenhall 26/08/2024
It was just so easy, Helen was so helpful, everything was arranged so conveniently! Will definitely be recommending to friends and family.
Sent by David Shortt
BROMSGROVE 13/08/2024
Reliable and very Friendly with good advice.
Sent by Diane Haynes
PWLLHELI 09/08/2024
Helen, is very knowledgeable, professional and extremely patient with me and all my questions and requests.
Sent by Annette Taylor
Walsall 09/08/2024
Knowlegeable, helpful and just a lovely person... nothing is too much trouble ??
Sent by Kerry Flavin
Wednesbury 06/08/2024
Love Helen really helpful. Will deffo be using her again going forward.
Sent by Mrs Teri
Stevens 06/08/2024
Helen is always so helpful and gives all the information requested promptly, I would highly recommend her for any future bookings to all friends and family.
Sent by Lisa Haycock
Wolverhampton 05/08/2024
Fantastic personal service that I have previously and will continue to recommend ??
Sent by Ms Susan
Smith 31/07/2024
Very professional with a personal touch. Will definitely be asking for Helens help again
Sent by Mark Stapleton
Sutton Coldfield 31/07/2024
Great Customer Experience
Sent by Philip Weisberger
London 31/07/2024
Helen is highly efficient, easy to talk to and deserves all credit for her professionalism.
Sent by Andrew Facer
Peterborough 19/07/2024
Helen has been amazing. From our initial enquiry to booking she has been there for us every step of the way. cannot wait to book our next holiday with Helen.
Sent by Cathrine Douglas
Burton on Trent 13/07/2024
Where do I start, Helen is amazing she really makes booking a holiday a pleasure, easy to speak with always will to help no matter how small the matter is.
Sent by Julie Bennett
Willenhall 06/07/2024
Helen always goes above and beyond to find our perfect holiday . Would never use any one else.
Sent by Zoe Owen
Wednesbury 05/07/2024
Helen has so much patience in trying to find the perfect holiday to meet your list of requirements . This time taken is truly appreciated , as every holiday booked with Helen has been perfect . Thank you .
Sent by Stephen Beresford
Great Wyrley 19/06/2024
Fantastic level of service and advice from Helen,
Sent by Ian Carter
Norton Canes 18/06/2024
I would absolutely recommend Helen. She has been organising our holidays for 10 years. And every holiday has been amazing. And we have already booked next years.
Sent by Mrs Janet
Spinks 18/06/2024
First time using a travel counsellor and I'm impressed with the speed and clarity of anything Helen has done so far would definitely use Helen again
Sent by Christopher Knowles
Norton Canes 11/06/2024
Helen was really helpful in finding us the hotel and came back to us so quick is great to deal with someone who must take pride in the job she does. Thanks Helen.
Sent by Ronald Edge
Willenhall 07/06/2024
My wife and I would not be able to travel without the help given by our travel counsellor, as she organises all our needs and ensures that any questions we have are answered, we are both in our 70's and disabled having someone to organise everything is great can not thank Helen enough.
Sent by Jonathan Webb
Rugeley 04/06/2024
Very good service.
Sent by Robert Harrup
Minworth 04/06/2024
Thank you so much for all your help and advice!
Sent by Sarah Knol Davies
Enfield 31/05/2024
Helen was great and took into account all our requirements finding us the perfect ski break!
Sent by Craig Royall
Stafford 24/05/2024
Helen has been extremely patient and helpful in sorting our trip out to the point where I was expecting her to tell me to sort it out elsewhere due to many indecisive middle aged men. Thankfully she didn't and ensured everything has been sorted as we needed. Thanks Helen!
Sent by Natalie Foster Langford
Stafford 20/05/2024
Helen is always offers a fantastic service, she goes above and beyond to ensure your trip is perfect.
Sent by Mark Jones
Bilson 09/05/2024
Brilliant
Sent by Maria Georgiou
London 07/05/2024
Very helpful, friendly and efficient.
Sent by Jean Davies
London 29/04/2024
South efficient service. Thank you
Sent by Samantha Baker
Walsall 29/04/2024
Excellent customer service and support, so friendly and helpful. Really ensured we had the holiday we had dreamed of. Cannot thank Helen enough.
Sent by Mandy Price
Willenhall 22/04/2024
Helen goes over and above every single time. Nothing is ever a problem, totally professional service but also really friendly. Helen is so knowledgeable and full of ideas and suggestions. Highly recommend Helen she is amazing.
Sent by Savvas Nicolaides
Hatfield 22/04/2024
Super helpful and extremely knowledgeable.
Sent by Joan Corns
Wolverhampton 04/04/2024
Very friendly and always on hand to answer any questions.
Sent by Anthony Shakes
Wolverhampton 25/03/2024
Very understanding and offered good holiday options.
Sent by Anthony Condon
Derby 24/03/2024
Helen is very helpful, quick & efficient.
Sent by Karolina Grzebieniowska
Swadlincote 13/03/2024
Helen is very informative and helpful. Always finds a great holidays and any request is not a problem for her. Couldn't recommend her highly enough ??
Helen was very helpful and made some good suggestions for our honeymoon.
Sent by David Dwyer
Birmingham 10/03/2024
Fantastic service and personal touches.
Sent by Iyeesha Rattu
Wolverhampton 04/03/2024
Helen is just amazing and we trust her with all our bookings. She always puts us at complete ease .
Sent by Andreas Georgiou
Southgate London 01/03/2024
Personalised service at its best!
Sent by Christine Lawrence
Wednesbury 27/02/2024
We have always had excellent service from Helen, and I always recommend her to friends and family.
Sent by Cliff Wynn
Willenhall 26/02/2024
Helen once again helped us sort flights and holidays for various destinations. Highly recommended as per usual :-)
Sent by louie Clegg
Lichfield 20/02/2024
This is the first enquiry we'd made through Helen but it won't be our last. She listened to our requests and totally fulfilled them, thanks Helen.
Sent by Deborah Cooper
Willenhall 19/02/2024
I wouldn’t use anyone else. Amazing lady where nothing is too much trouble. Thank you Helen x
Sent by Sara Boot
Walsall 19/02/2024
Always there to support me with my travel needs, fantastic service and great customer support.
Sent by Tracey Trueman
Lichfield 13/02/2024
Very patient ! Extremely knowledgeable and helpful.
Sent by Ellen Edwards
Walsall Wood 05/02/2024
I have already recommended people who have gone on to book When I speak to people I enthusiastically tell them to boo with Helen.
Sent by Ellen Edwards
Walsall Wood 05/02/2024
I have already recommended people who have gone on to book When I speak to people I enthusiastically tell them to boo with Helen.
Sent by Poppy Tooth
Sutton Coldfield 05/02/2024
Helen was very efficient and helpful, even when I didn’t have a full understanding of where I wanted to go but was patient, and when I did finally know he was soo helpful and organised everything simply, it felt like I don’t have to worry about anything.
Sent by Paul Watson
Shuttington 03/02/2024
Great service. And communication from our travel consultant Leanne. Couldn’t ask for anything more. Thank you.
Sent by Keith Gwilt
Walsall 02/02/2024
Very helpful and informative good experience.
Sent by Sharon Tongue
BURNHAM-ON-SEA 30/01/2024
Very professional and excellent service, accommodated all our needs and more. Would highly recommend to family and friends. Look f9rwars t9 booking another adventure soon.
Sent by David Quarmby
Stafford 29/01/2024
Friendly, professional and speedy service.
Sent by Gemma Lawton
Walsall 25/01/2024
Helen is brilliant and I will continue to book all of our holidays through her. Her customer service is brilliant, she thinks of every detail and takes all of the hassle out of everything. Helen helps plan the holiday from start to finish to ensure you get the most of the holiday and resort and to help us make the most magical memories. I would highly recommend and recommend her to all my friends and family.
Sent by Sonya Gowland
Middlesbrough 25/01/2024
Booking with Helen at Travel Counsellors is so easy and takes away all the worry and stress of booking a holiday yourself. She takes the time to listen to your wants and needs and considers your budget. Can’t wait for our 2024 holiday!
Sent by Annette Taylor
Walsall 25/01/2024
Helen is always available to help me book my holiday, happy, friendly and makes me feel at ease with the stress of making sure everything about my holiday, is just what we'd like.
Sent by Richard Harvey
Burntwood 24/01/2024
Excellent service and Helen is the best travel agent we have ever used. A true star and her attention to detail is brilliant.
Sent by Lauren Gould
Hednesford 17/01/2024
Helen always books our holidays and gives exceptional customer service. Helen will go above and beyond, nothing is ever too much trouble.
Sent by Lisa Nightingale
Willenhall 15/01/2024
Always available to look at potential holidays. Takes into consideration your requests and replies back quickly.
Sent by Lynn Toon
Ceredigion 11/01/2024
I don't worry about a thing when Helen organises our travel arrangements. Nothing too much trouble and always happy to help. Check-in all sorted for us - fabulous service.
Sent by Madeleine Winter
Texas USA 11/01/2024
Helen Davis is very prompt and reliable, she takes care of EVERYTHING
Sent by Frances Ford
Rushall 11/01/2024
Helen was so helpful with planning our break and with guiding us through the process from start to finish. We even had travel updates while we were on holiday. She was amazing and I am very happy to recommend her.
Sent by Rachel Lawson
Willenhall 11/01/2024
Helen is amazing! She listens to what you want and need and takes all the stress out of planning!
Sent by Kathleen Burton
Tamworth 15/11/2023
Excellent service. No question is considered trivial and answered fully.
Sent by Mark Perry
Willenhall 11/11/2023
Helen goes above and beyond to make sure you have the holiday you want and you have everything you need. Makes the whole process seamless and enjoyable.
Sent by Josephine Davis
Norton Canes 30/10/2023
I love the one to one service knowing I'm looked after from day one all my requests are catered for always have beautiful holidays as recommended by Helen she knows what type of holidays I enjoy because she listened to my requirements can't thank her enough.
Sent by Anita Alcock
Burntwood 30/10/2023
Always very helpful Takes away all the worries and stress of finding and booking a holiday!!
Sent by Stephen Beresford
Great Wyrley 26/10/2023
Always a pleasure to have the benefit of Helen's knowledge. She is through and patient.
Sent by Dawn Mackay
Walsall 24/10/2023
Helen is amazing so professional arranges everything from start to finish, looking forward in booking many more holiday adventures with Helen next years cruise is already booked ?? Thank you for an excellent service Dawn Mackay
Sent by Simon Halford
Birmingham 23/10/2023
Very professional and always extremely helpful to ensure you have a fab holiday. I would have no hesitation in recommending Helen to anyone.
Sent by Annette Whalley
Solihull 21/10/2023
Helen is just brilliant - always super responsive, knowledgeable and pays attention to the finer details.
Sent by Pamela Jones
Tipton 15/10/2023
Very helpful. Also everything you ask of Helen she will accommodate where possible. Helen is very friendly and easy to talk to.
Sent by Mandy Price
Willenhall 15/10/2023
Helen is the most helpful, friendly and professional person. The passion she displays when sorting a holiday for us is fantastic, it's as though she is booking her own holiday. Helen makes sure she knows absolutely everything that I would want from my holiday even down to what type of room I would be happy with. Helen is an asset to this business, she adds a whole new meaning to customer excellence
Sent by William Marks
Yeovil 11/10/2023
Fantastic service, Helen really knows her stuff ??
Sent by helen simpson
middlesbrough 10/10/2023
Leanne gave me excellent customer services and I'm over the moon to have booked with her
Sent by Sharon Felton
Willenhall 09/10/2023
Always happy to help, booking done very quickly would highly recommend Helen Davis to friends
Sent by Michael Singleton
Buntingford 28/09/2023
Was helpful and prompt
Sent by Matthew Everett
Swadlincote 28/09/2023
Helen is amazing and I wouldn't trust anyone else to help us plan our trips and holidays.
Sent by Rebecca Saunders
Walsall 27/09/2023
Helen provides an excellent service!!! I Highly recommend this process of booking a holiday and I have to many ??
Sent by Katrina Barker
Willenhall 22/09/2023
Helen has been very helpful finding us the holiday that matches our requirements. Her customer service is excellent and has been quick to answer questions. She has booked us a holiday in the past and we absolutely loved it. Looking forward to booking more in the future with Helen.
Sent by Lee Boston
stafford 20/09/2023
Great service always helpful
Sent by Gemma Davies
Willenhall 11/09/2023
Booked holiday through Helen ,brilliant service from start to finish .Picked a holiday to suit just what we was looking for ??
Sent by Donna Goodwin
Sutton Coldfield 22/08/2023
Always a great service form Helen, have recommended and will continue to do so :-). Donna x
Sent by Claire Gould
Burntwood 20/08/2023
Helen is always so helpful and very quick to reply to any questions I may have . Excellent service . 10//10
Sent by Lisa Haycock
Wolverhampton 19/08/2023
Fantastic quick communication as usual. Will be using and recommending Helen in the future :)
Sent by Kevin Price
Coventry 19/08/2023
Fantastic quick communication as usual. Will be using and recommending Helen in the future :)
Sent by Emma Williams
Walsall 19/08/2023
Always goes above & beyond booking completed while on holiday so we could get free child place availability always looked after to our needs & very good communication.
Sent by Geoffrey Stokes
Coleshill 19/08/2023
Helen is always very responsive and helpful and recognises when advice is needed and when it isn't.
Sent by Philip Weisberger
Wiggington 02/08/2023
Helen is a true professional. Highly efficient, experienced and 100% on the ball.
Sent by Deborah Cooper
Willenhall 02/08/2023
Helen is just amazing and would never go with anyone else. Nothing is too much trouble and always so responsive. Thank you Helen, you have helped us have some amazing memories xx
Sent by Zoe Cadman Smith
Bilston 28/07/2023
I’ve known Helen for many years and she has helped us arrange 3 special holidays. She is always really willing, helpful and always makes sure we get exactly what we want , whilst giving really useful advice of places she’s either been or sent people to. It’s invaluable when you are spending a lot of hard-earned money on a special holiday. She wants it to be fantastic for you and that’s the difference she cares.
Sent by Keith Allen
Willenhall 18/07/2023
One could not ask for a more committed service. Nothing is to much trouble. Excellent.
Sent by Stuart Baker
Burntwood 18/07/2023
I would highly recommend Helen as her knowledge and insight is second to none.
Sent by Cheryl Taylor
ATHERSTONE 14/07/2023
Was very pleased with the service and everything sorted really quick to what holiday we wanted. Helen is a lovely lady to speak to and I felt she was very professional in her work. Feels great knowing there is somebody to fall back on should we have any problems.
Sent by Christine Cooper
Birmingham 11/07/2023
Good service.
Sent by Donna Holmes
BURTON-ON-TRENT 10/07/2023
Very helpful when my holiday was cancelled last minute, will be recommending and using in the future !! Many thanks ??
Sent by Lewis Wyse
Wednesbury 08/07/2023
Amazing service, we love how Helen finds what we ask for & once booked we can sit back & relax without having to worry about checking in, boarding cards or anything else that comes after you’ve booked. The service provided is superb !
Sent by Norma Edge
Willenhall 06/07/2023
Your responce and overall service is always first class and any questions are always answered quickly.
Sent by Julie Bennett
Willenhall 03/07/2023
Helen goes above and beyond when searching for holidays. Have used her services for a while now and would not go anywhere else x
Sent by Balbinder Johal
West Bromwich 03/07/2023
Very kind and helpful lady is Helen .
Sent by Gareth Tillott
Walsall 03/07/2023
Very good support in finding the right holiday for us. Always prompt in her reply and easy to get on with. I would thoroughly recommend Helen to others and have done so.
Sent by Paul Hawkins
Willenhall 03/07/2023
Helen is always so helpful and informative on helping me decide on my next holiday. Excellent .
Sent by Ellen Jones
Walsall Wood 28/06/2023
Helen goes above and beyond for us. We wouldn't go anywhere else now :)
Sent by Shaun Beddoe
Wednesbury 21/06/2023
Great service travel counsellor Helen really helped when booking our trip would definitely recommend and will be using again
Sent by Zoe Owen
Wednesbury 19/06/2023
Helen is amazing . Every holiday we've booked has ticked all the boxes we've asked for . And no matter what random questions i have , Helen is on hand to answer them . I have already recommended her to many people as she is fabulous at what she does !
Sent by Jayne Latta
KIDDERMINSTER 15/06/2023
Helen has been very helpful - I was being added on to part of a group so I wanted to be nearest as possible to the group as their hotel was fully booked - which Helen helped me arrange and all was done with 24 hrs - I couldn't of asked for more of a helpful person to ensure the booking.
Sent by Deborah Nicolaides
Hatfield 12/06/2023
Very helpful, extremely knowledgeable and nothing was to much trouble.
Sent by Loukas Saavas
Surrey 30/05/2023
The question was how likely is that I would recommend Helen...? I have already recommended so has to be 10/10!!! Lovely dealing with Helen who was super helpful.
Sent by Sandra Baggott
Oldbury 14/05/2023
Always a pleasure to get my holidays booked easily, and have a chat at the same time, Feel confident that everything is sorted,, and all questions answered. Having used Travel Counsellors for 8 years, I will always use Helen's services when booking a trip abroad. Definitely recommend.
Sent by Laura Johnson
Derby 10/05/2023
Helen was as always right on the ball booking the exact cabin for us ! Can’t wait to celebrate our 30th anniversary on the cruise now !
Sent by Claire Tooth
Willenhall 10/05/2023
Helen is fantastic, nothing is too much trouble! She makes booking a holiday stress free!
Sent by David Shortt
Bromsgrove 28/04/2023
Confidence and reliability with a friendly voice, Cannot ask for more.
Sent by Jonathan Morris
Dudley 21/04/2023
Service, knowledge and price compared to Tui was night and day. Very impressed so far.
Sent by Josephine Davis
Norton canes 18/04/2023
I love the way Helen listens to what I want then gives me a choice of holidays answering any questions I have about anything I need to know she's even booked my taxi to the airport what a brilliant service I won't deal with anyone else and always recommend her to everyone I meet thank you
Sent by Helen Scribbins
Dordon 18/04/2023
Helen is always very helpful and makes booking our holiday so smooth and easy.
Sent by Wendy Banks
Penderford 07/04/2023
Helen was very helpful and professional.
Sent by Vanessa Wright
Coven 07/04/2023
Fantastic service, really helpful and ensured all our requests were met, will definitely be back.
Sent by Emma Bates
Wolverhampton 30/03/2023
Very friendly professional service
Sent by Victoria Lawrence
Great Wyrley 28/03/2023
Helen always goes above and beyond to find a holiday to suit my needs. She takes all the stress away from booking a holiday leaving me with all of the fun! I can't recommended her enough. Thank you Helen! X
Sent by Diane Haynes
Nefyn pwllheli 02/03/2023
Helen has been extremely knowledgeable and patient with all my questions and helped us out enormously when we needed to rearrange our holiday
Sent by Nigel Clegg
Sutton Coldfield 24/02/2023
We have booked a few holidays with Helen she is friendly vary helpful and reliable.
Sent by Kent Filmer
Dudley 23/02/2023
Helen is everything you would want from a consultant and has consistently been so over the years, so much so that most of our family and friends go to Helen when they book their holidays.
Sent by Andy Wynn
Willenhall 23/02/2023
Great service, informative and very helpful!
Sent by Elena Glurjidze
London 22/02/2023
Helen is very professional. Understood everything from very first conversation. You get what you are looking for within 24 hours. Incredible! Thank you so much. Elena
Sent by Susan Smith
Wellington 15/02/2023
Fantastic service , nothing to much trouble , booked many holiday through Helen . Thank you for everything x
Sent by Oivia Marshall
Wisbech 15/02/2023
Helen is so helpful and completely understood what I was looking for, I would definitely recommend.
Sent by Lisa Sarginson
Hednesford 15/02/2023
Helen is so helpful and knowledgeable, always available and gets back to you straight away. Would definitely recommend her to others. We've been quite high maintenance and she has just taken it in her stride and has never been anything but helpful and professional.
Sent by Kathleen Burton
Tamworth 15/02/2023
Goes the extra mile to guarantee customer satisfaction.
Sent by Karolina Grzebieniowska
Church Gresley 10/02/2023
Helen is an amazing organiser and we couldn't ask for a better person to find a deal for our holiday. Everything on our holiday list was taken into account and Helen delivered the best deal for us! Amazing customer service
Sent by Kevin Williams
BASINGSTOKE 30/01/2023
Helen was very helpful and knowledgeable is shall definitely be using Helen again.
Sent by Caroline Lycett
Rugeley 25/01/2023
Helen is so approachable for all out travel needs and enquiries. She’s extremely knowledgeable and dedicated to her role ensuring we always get excellent service from start to finish. We wouldn’t go on holiday without her!
Sent by Lindsey Poston Simms
Stourbridge 24/01/2023
Always amazing service from Helen this is our 2nd big holiday with Helen and I'm already thinking of the next.
Sent by Daniel Woodcock
Willenhall 23/01/2023
Faultless and easy to book.
Sent by Matt Everett
Swadlincote 20/01/2023
Helen is incredible and I would wholeheartedly recommend her booking holidays for anyone.
Sent by John Paul Roddy
Birmingham 16/01/2023
I have always found Helen at travel counsellors to be most helpful, professional and friendly with a vast knowledge in her field. The travel counsellors app is a great way to view your documents and keep an eye on payments and other relevant information. I don’t hesitate to recommend her to all my friends, family and colleagues alike.
Sent by Gemma Lawton
Pelsall 13/01/2023
Helen gave us great customer service, as this is our first family holiday abroad we had a lot of things we wanted and Helen ticked them all off for us, she definitely tailored our holiday to our needs. I had been looking at suitable holidays for a while and couldn’t find anything, after contacting Helen she found us a perfect holiday straight away and also gave various options and offered a personalised service to us. I will definitely be using Helen again in the future. I would highly recommend.
Sent by Annette Whalley
Solihull 12/01/2023
Helen really listens to the holiday we are after and makes it so easy to get our next escape booked. She’s always super speedy coming back to us, very knowledgeable on the properties / destinations and pays attention to the details that will make a difference for us. Helen was recommended to us and I would not hesitate to recommend her to others too.
Sent by Deborah Cooper
Willenhall 05/01/2023
I would not consider using anyone else. Helen is so accommodating and friendly and nothing is too much trouble for her. Excellent service and 100% supportive.
Sent by Mandy Price
Willenhall 03/01/2023
Helen is absolutely wonderful. Her knowledge is incredible and as for the service, well it is completely unrivalled. I have been using Helen to book my holidays and mini breaks for nearly 9 years and I can honestly say I would never book a holiday without her.
Sent by Anthony Condon
Mickleover 27/12/2022
Helen is very good at her job & works with requirements & budgets, to bring forward excellent holiday options.
Sent by Nico Kent
Walsall 23/12/2022
Responsive, helpful and friendly.
Sent by Kenneth Hannon
Sutton Coldfield 08/12/2022
Helen was recommended to me and has been excellent and has given us updates on all the booking details we required.
Sent by Angela Arnold
Walsall 28/11/2022
Excellent service all round, Helen changed the package around with any alterations to the original plan. She was very quick, with sending new information out, The information she sent out was brilliant and very informative. A great personal service which I would recommend to anyone.
Sent by Gareth Tillott
Walsall 23/11/2022
Very helpful and understanding of our situation and expectations of a holiday.
Sent by Katherine McGrath
Ealing 19/11/2022
Helen has been brilliant helping us organise our family holiday - always so helpful and patient.
Sent by Vicky Husted
Wednesfield 17/11/2022
Can only comment on experience so far however helen has always responds very quickly and professionally to any questions.
Sent by Marie Knowles
Telford 14/11/2022
Very patient is Helen listens to what you’re saying .
Sent by Denise Peach
Sutton Coldfield 14/11/2022
Always receive excellent service, nothing is to much trouble.
Sent by Neil Weisberger
Wigginton 10/11/2022
Helen was so helpful and responded to my every question instantly, thank you!
Sent by Jamie Baker
Bloxwich 02/11/2022
Helen’s just the best. Been there for us through thick and thin, during the covid pandemic sorting out our wedding in Cyprus, plus she’s just rebooked us to go back there in 2024! Only woman I’d use to book my holidays through from now on.
Sent by Kevin Price
Coventry 02/11/2022
Helen was brilliant sorting out our next cruise nothing was too much trouble for her.
Sent by Benjamin Rawles
Worcester 02/11/2022
Helen took the time to chat to find out exactly what we wanted and put a package together for us. She took all the stress away and made everything so easy.
Sent by Sam Jones
Sutton Coldfield 02/11/2022
Very prompt at replying to queries and very helpful and professional. Will definately use again
Sent by Wendy Mills
Willenhall 28/10/2022
Recommend you to friends, Helen with all the picky ones in my family you've been patient & are Amazing. Thank you for looking after us x
Sent by Stephen Beresford
Great Wyrley 28/10/2022
Helen very quickly & efficiently re arranged out holiday for us after an unforeseen change in our circumstances which we greatly appreciated. Splendid service. already booked with her for next year. Thanks & well done Helen
Sent by Jason Chandler
Wednesbury 28/10/2022
Absolutely fantastic service.
Sent by Carol Lowbridge
Walsall 28/10/2022
Helen is always helpful and nothing is too much trouble.
Sent by Lauren Gould
Cannock 20/10/2022
Fantastic service as always. Thank you Helen. Lauren And Dan.
Sent by Leanne Robinson
Polesworth 18/10/2022
Nothing is too much trouble for Helen. She takes the time to listen and understand what you want from your holiday and always delivers. Excellent service everytime.
Sent by Andrew Hanley
Birmingham 17/10/2022
I FOUND HER TO BE VERY EFFICENT, HELPFUL AND POLITE.
Sent by Cliff Wynn
Willenhall 14/10/2022
Helen has once again helped us make our holiday experience special, by making sure we enjoy a stress free break away. Organizing not only the accommodation but the parking and stay at the airport too :-)
Sent by Clare Terry
Lichfield 13/10/2022
Always helpful and efficient.
Sent by Gemma Davies
Willenhall 06/10/2022
Very friendly and helpful ,nothings too much trouble.
Sent by Julie Bennett
Willenhall 30/09/2022
We have used Helen quite a few times to book our holiday x excellent service and takes the stress out of looking and booking ourselves x will continue to use her services .
Sent by Rachel Lawson
Willenhall 29/09/2022
Helen always delivers a high level of service. I’ve used Helen several times and will continue to do so!
Sent by Sara Parkes
Walsall 12/09/2022
Helen is a fantastic agent, caring and knowledgeable. Helen is quick to reply when there are any needs and makes you feel fully comfortable. Everything was so easy and I would not hesitate to use the services again. Thank You!
Sent by Sarah Logan
Willenhall 12/09/2022
Helen shows a real interest and works hard to ensure that she books the perfect holiday
Sent by Maureen Pontikos-Winter
Texas USA 08/09/2022
If I could have I would have given Helen a 20 for going above and beyond, working late on a complicated schedule because of the time zone difference between us to make sure that everything was booked in time and not lost because of closing hours. Very generous help so we could relax that it was all taken care of and much appreciated.
Sent by Stephen James
Wolverhampton 05/09/2022
First class service, will definitely book again with Helen and travel counsellors.
Sent by Simon Whalley
Burghfield 02/09/2022
Very helpful, easy to talk to, presents plenty of options in a very timely manner.
Sent by Diane Haynes
PWLLHELI 25/08/2022
Helen was exceptionally patient with all the questions I asked and she really tried to get to understand what we wanted and needed for our holiday.
Sent by Emma Williams
Walsall 23/08/2022
Very helpful & friendly person very knowledgeable with all current rules & regulations always goes beyond the extra mile & more personal touch when booking makes it stress free.
Sent by Ranjit Kaur
Kingswinford 23/08/2022
She’s just the best. So helpful . I really have no stress biking a holiday with Helen . She has everything covered and I book with peace of mind knowing I won’t be disappointed
Sent by Karen Jones
Bilston 23/08/2022
This is our first holiday booking with Helen She was recommended by some good friends of ours All tickets baggage labels have arrived at home address she has been brilliant We fly out to lanzarote on the 5th of September if all goes well she will be our go to person for our holidays from now on.
Sent by Jack Filmer
Wednesbury 20/08/2022
We have used Helen to book our holidays for years now, and everytime she does an amazing job with finding what we are after and what we like when we are on holiday, I have been passing Helens details to friends and family as a recommendation.
Sent by Norma Edge
Willenhall 16/08/2022
Helen is always spot on with answers to any questions we have had and also we get an immediate reply which is always welcome, she takes all the problems away for which we are very grateful.
Sent by Sharon Felton
Essington 16/08/2022
Helen is always available to help and support amazing service every time
Sent by Joanne Platt
Walsall 10/08/2022
Helen is always very quick to help us with whatever she can. Would always recommend her to anyone.
Sent by Joe Jobson
Sutton Coldfield 30/07/2022
Helen is great! Reply’s are super quick, lovely woman would definitely recommend!
Sent by Cathrine Douglas
Burton on trent 30/07/2022
Helen. Always listens to what I want and offers advise, if I choose something and she knows it will not suit she will advise us. Love the personal touch you get
Sent by Mandy Price
Willenhall 27/06/2022
Helen is absolutely incredible. Her level of customer service is simply off the chart. Nothing is ever too much trouble the timeliness of her responses is just unbelievable, many times being way outside of working hours. Cannot recommend Helen highly enough.
Sent by Jayne Lever
Stourbridge 16/06/2022
Helen is very understanding and patient nothing is too much trouble. Helen answers all your concerns and is always available . Overall excellent service I would'nt travel with anyone else .
Sent by Karen Taylor
Bromsgrove 13/06/2022
Helen made searching for our holiday an easy and enjoyable experience we will not hesitate to carry on using her in the future.
Sent by Christopher Carter
Willenhall 07/06/2022
very helpful, very prompt
Sent by Caroline Lycett
Rugeley 06/06/2022
Helen is friendly, efficient and extremely knowledgeable in her field. She gives us peace of mind with every holiday we book through her
Sent by Malcolm Beattie
Tamworth 06/06/2022
Helen was really helpful, patient and managed to find us a great holiday and get it booked really quickly and efficiently.
Sent by Rebecca Sanders
Walsall 06/06/2022
Excellent service, very accommodating
Sent by Zoe Owen
Wednesbury 13/05/2022
This is the second time I've used Helen at Travel Counsellors , and she has got the holiday choice spot on both times ! . I am hoping to use the service more in the future , and have already been recommending Helen to https://www.travelcounsellors.co.uk/helen.davis/Testimonials/Submiteveryone I know !
Sent by Sindhu Patil
Birmingham 02/05/2022
Very helpful and much less stressful than booking online.
Sent by Denise Peach
Sutton Coldfield 29/04/2022
Excellent service as usual
Sent by Vivien Foster
Walsall 29/04/2022
Excellent service, friendly efficient and goes above and beyond.
Sent by Natalie Foster
Stafford 29/04/2022
Helen always goes above and beyond to provide an excellent service!Would highly recommend!
Sent by Wendy Mills
Willenhall 29/04/2022
Helen has really looked after us, searching for everything we have asked for. I will be booking through Helen again. Helen is a credit to your company.
Sent by Elaine Chandler
Wednesbury 08/04/2022
Fantastic customer service, very helpful, we feel very confident & looking forward to our trip !
Sent by Catherine Ward
Derby 07/04/2022
Helen is amazing. We have had to book and rebook our New York holiday multiple times due to Covid. Helen has assisted us and reassured us all the way. I love that she is available aftermyll my working hours too. THANKS Helen, you are a gem x
Sent by Stephen Beresford
Great Wyrley 28/03/2022
Very grateful for Helen's help & sound advice when it was necessary to change our holiday plans due to unforseen circumstances.
Sent by Rebecca Suri
Sutton Coldfield 28/03/2022
Great advice and very quick to reply to all questions
Sent by Helen Perkins
Sutton Coldfield 21/03/2022
I would highly recommend Helen - she was very quick to respond to my email request and gave us options to consider.
Sent by Michelle Baugh
Walsall 21/03/2022
Helen was friendly, really helpful, quick to respond and found us the perfect holiday.
Sent by Rachael Payne
Tettenhall 18/03/2022
Helen always provides a great service and I wouldn't hesitate to recommend her.
Sent by Amrit Sanghera
Tipton 17/03/2022
Beat travel counsellor ever ...super great service definitely recommend in this day and age where all these rules about covid it's hard to know what we are allowed to do...
Sent by Nigel Clegg
Sutton Coldfield 14/03/2022
Helen was very helpful and professional. She worked with my requirements in order to help build the perfect trip!
Sent by Deborah Cooper
Walsall 13/03/2022
Helen is just amazing and we would never go with anyone else. Friendly, accommodating, helpful and nothing is too much trouble. Thank you Helen ????
Sent by Annette Whalley
Solihull 05/03/2022
Friendly, flexible and super quick sorting our holiday for us. Thanks Helen!
Sent by Martin Dorling
Edgware 03/03/2022
Great personal attention very efficient and knowledgeable.
Sent by Keith Harvey
Pelsall 21/02/2022
Helen very obliging and professional , very informative nothing is to much trouble , excellent service.
Sent by Mark Perry
Willenhall 18/02/2022
Just makes booking an holiday so easy and stress free as always.
Sent by Connie Meredith
Cannock 15/02/2022
Brill service nothing is a problem x
Sent by Carol Lowbridge
Bloxwich 09/02/2022
Helen has always been very helpful, she has booked a few holidays for us over the last few years. No complaints. Always the best.
Sent by Laura Johnson
Derby 07/02/2022
Always amazing service from Helen - always adds to the excitement of the actual holiday to know she is with us every step of way !
Sent by Anthony Condon
Derby 04/02/2022
Helen was very helpful & efficient- we will have no hesitation to recommending her services to other holidaymakers.
Sent by Anthony Condon
Mickleover 27/01/2022
Helen was very helpful & efficient- we will have no hesitation to recommending her services to other holidaymakers.
Sent by Emma Williams
Walsall 18/01/2022
Quick responsive to enquiries very friendly & helpful goes above & beyond with updating you on any information & checks you in prior to flight makes holiday less stressful personal touch as hand deliver you your tickets.
Sent by Lisa Nightingale
Willenhall 17/01/2022
Never used a travel councillor before and Helen came via a recommendation.. Helpful and knowledgeable especially during the 'Covid' times.
Sent by Russell Marsh
Rowley Regis 17/01/2022
I’ve already recommended Helen to several friends and family and will continue to do so as her service is second to non. I know from first hand experience that she looks after her customers and will resolve any issues with bookings and flights etc before you’ve even noticed anything has gone wrong. She always has a wealth of knowledge about things to do in destinations and how best to connect when going to several places.
Sent by Dawn Mackay
Walsall 14/01/2022
We can not thank Helan enough for booking all our holidays. She is so professional and takes away all our stress in booking our holidays. Over the years Helan has got to know exactly what we love in our holidays. We would never book any holiday without using Helan, We can not speak highly enough of using Helan as our personal travel consultant. Thank you regards Dawn Mackay
Sent by Russell Marsh
Rowley Regis 13/01/2022
I’ve already recommended Helen to several friends and family and will continue to do so as her service is second to non. I know from first hand experience that she looks after her customers and will resolve any issues with bookings and flights etc before you’ve even noticed anything has gone wrong. She always has a wealth of knowledge about things to do in destinations and how best to connect when going to several places.
Sent by David Wainwright
Willenhall 09/01/2022
Excellent service from Helen nothing is too much trouble. Always gets back to you no matter when you contact her. Would highly recommend her. Book all our breaks/holidays through Helen.
Sent by Gareth Tillott
Walsall 09/01/2022
Such good polite and responsive service that had resulted in some of the best holidays that we have been on.
Sent by Poli Kaponi
ENFIELD 03/11/2021
Helen was excellent in helping us book our holiday
Sent by Richard Harvey
Burntwood 29/10/2021
Helen, is the best Travel Agent I have ever used. Her attention to detail and service is above and beyond. I will alway use Helen for my personal and business travel.
Sent by Richard Woodward
CRADLEY HEATH 27/10/2021
Great experience made the decision making and booking process easy.
Sent by Adele Evans
Cheslyn Hay 12/10/2021
Very helpful and goes the extra to help with everything she can.
Sent by Mark Fellows
Wolverhampton 10/10/2021
In most cases it is a lot easier to actually talk to a person Helen made it so easy for us to book a holiday and any questions we asked was answered so much easier than doing it online.
Sent by Denise Peach
Sutton Coldfield 08/10/2021
Excellent service
Sent by Caroline Maries Tillott
Walsall 29/09/2021
We have had expert advice and support from Helen for years now and cannot fault her service and professionalism - she is so lovely too Caroline to
Sent by Laura Colbourn
Norton Canes 25/09/2021
Helen is very knowledgable on all destinations and the customer service is exceptional , she contacts you when promised and nothing is too much trouble.
Sent by Trevor Stephenson Airey
BIRMINGHAM 25/09/2021
My travel/holiday enquiries have always been treated with careful attention to detail, an informed opinion and a very prompt seven-day a week service. Many thanks for such a great service.
Sent by Robert Baker
Durham 25/09/2021
Helen has been absolutely fantastic, especially with all the cancellations etc, she has kept our minds at total ease. Thank you Helen.
Sent by Natalie Langford Foster
STAFFORD 25/09/2021
Helen is absolutely fantastic and very helpful,wouldn’t hesitate to recommend her!
Sent by Jamie Baker
Bloxwich 25/09/2021
Helen Davies has been outstanding throughout the whole process from choosing holidays to booking and all the added extras. All the uncertainty Covid has cause Helen has gone above and begins to reassure us and assist our needs every step of the way. Thank you so much x
Sent by Carol Lowbridge
Bloxwich 25/09/2021
Helen is aways helpful in finding the perfect holiday.
Sent by Keith Allen
Willenhall 25/09/2021
Helpful beyond belief, with any aspect of your holiday.
Sent by Lynn Toon
ABERYSTWYTH 25/09/2021
I dont think I would have got through the amendments and postponement we have had to do on our trip to Canada due to the pandemic without Helen. She has been supportive, patient and helpful. I have already told my family and friends about her and will book all my travel plans through her in the future. A big thank u is in order. I really appreciate everything she has done.
Sent by Debbie Cooper
Willenhall 25/09/2021
I would never use anyone else. Helen is amazing and I can’t thank her enough for her help, support and flexibility.
Sent by Mark Geddes
STOCKTON-ON-TEES 25/09/2021
Everything made so easy.
Sent by Sarah Lynn
SUTTON COLDFIELD 25/09/2021
Extremely helpful in finding all the different options for our holiday needs. We have used Helen before and will do again in the future.
Sent by Julie Bennett
Willenhall 25/09/2021
Have been using Helen for some years. Helen is fantastic . Does everything from start to finish for us which makes our life much easier. Can highly recommend. Service is first class.
Sent by Laura Bennett
Wolverhampton 25/09/2021
Helen was really attentive and listened to what we wanted on a last minute holiday. We were debating going because of the new requirements for PCR tests, Helen helped us with the whole process and put us at ease. She even answered my queries when we were abroad. Fab service from booking to the end. Thank you Helen.
Sent by Mandy Price
Willenhall 25/09/2021
Helen Davis has been taking care of our travel arrangements for 8 years. During that time she has arranged very many holidays and trips for us and also many of our friends, family and clients. Helen is just remarkable at what she does in every way.
Sent by Gemma Powell
Walsall 25/09/2021
Helen always goes above and beyond to ensure your holiday is perfect, I wouldn't book with anyone else.
Sent by Keith Gutteridge
WOLVERHAMPTON 25/09/2021
Helen Davis gave us excellent service. We would definitely recommend her to other people.
Sent by Gareth Tillott
Walsall 24/05/2021
Very helpful and knowledgeable throughout the entire process.
Sent by Ann Tompson
Cannock 14/04/2020
Helen is always available to answer any concerns that we have. She is an excellent advocate for the travel industry. She goes above and beyond to be of help.
Sent by Timothy Hadfield
Pelsall 12/03/2020
Helen's help in organising flights was invaluable. The process was easy and simple - her service was outstanding. Nothing was too much trouble. Thank you Helen!
Sent by Emily May
KINGSWINFORD 02/03/2020
Brilliant service! Thanks Helen - highly recommend.
Sent by Joanne Footman
Norton Canes 07/02/2020
Just brilliant!!! Helen is amazing and I would recommend her to family and friends !! Just booked our second holiday!!
Sent by Steve Porter
Wolverhampton 03/02/2020
A very friendly, pleasant and helpful lady.
Sent by Deb Cooper
Willenhall 31/01/2020
Helen is amazing and nothing is to much trouble. I always highly recommend her.
Sent by Sarah Logan
Willenhall 28/01/2020
Helen was really helpful and nothing was too much trouble in helping us book our holiday of a lifetime.
Sent by Gina Young
Brownhills 26/01/2020
Excellent personal service as always.
Sent by Wendy Mills
Willenhall 22/01/2020
Very friendly & looks into everything. Really lovely lady deserves recognition in some way.
Sent by Mark Perry
Willenhall 20/01/2020
Very patient and very helpful. Advice is outstanding!!!
Sent by Caroline Maries-Tillott
Walsall 11/01/2020
Helen has arranged a number of holidays for us and extended family -her service is faultless. She is very professional and accommodating -nothing is too much trouble. From initial consultation to follow up after the holiday her service is fabulous
Sent by James Baker
bloxwich 07/01/2020
Helen Davis customer service outstanding always goes above and beyond to meet our travel requirements. highly recommended thank you
Sent by Michael Williams
Walsall 03/01/2020
Easy process one phone call and it’s left in tc hands . Message you several different places pick one and it’s all booked . Simple and no stress the way I like it .
Sent by Thomas Harley
WOLVERHAMPTON 02/01/2020
Fantastic, personal service. Booking process couldn't have been easier.
Sent by Trevor Stephenson-Airey
Birmingham 02/01/2020
We have always received excellent advice and assistance from Helen when researching and booking travel/holiday arrangements. Often our requests are last minute but Helen has always responded very promptly, comprehensively, knowledgeably, and with a selection of budget options. Being able to absolutely trust someone with such important matters is a great feeling. We would have no hesitation in recommending Helen to friends and colleagues alike. Very much looking forward to our travels in 2020. Many thanks Helen. All the best Trevor & Julie Stepehsnon-Airey.
Sent by Stephen Beresford
Cheslyn Hay 30/12/2019
Recommend Helen without hesitation. Friendly, patient and through. Literally nothing too much trouble for her. She even goes as far as filling in the visa forms if you're struggling!!
Sent by Sharon Felton
Essington 30/12/2019
Great quick service
Sent by Josephine Davis
Essington 19/12/2019
Helen finds my holidays to suit all my needs enjoyed every single one of them I wouldn't book any holiday without going through Helen many thanks.
Sent by Amrit Sanghera
Tiptpn 19/12/2019
Helen Davis was very helpful and has been giving very useful holiday advice on what I can only describe has been a very stressful time trying to get everything perfect for my fiance. So I cannot stress enough how amazing she has been and that I would definitely recommend her to others
Sent by Catherine Ward
Derby 24/11/2019
Helen has gone beyond what a typical travel agent would do, answering questions out of hours for me.
Sent by Caroline Lycett
Rugeley 31/10/2019
Helen is extremely knowledgeable, professional and helpful. She provides great service from start to finish throughout the whole booking and holiday experience. I always feel safe in her hands when planning holidays and confident in her support and guidance. We have booked our holidays through Helen for several years now and hope to continue booking for many more years to come. She provides a higher quality intimate service that just cannot be matched through any other tour agent. Her communication is second to none and we always feel well advised and guided throughout the journey. She is always readily available to talk and on the times she knows she will not be available advises us accordingly and has other helpful representatives to support us if we have any concerns.
Sent by Laura Johnson
Derby 27/10/2019
Helen consistently exceeds my always high expectations. The actual experience of booking our holiday is as much a highlight as the holiday itself!!
Sent by Lauren Gould
Cannock 23/10/2019
Helen is so helpful- goes above and beyond for you and is such a lovely lady. I loved booking my holiday with Helen, she made the whole process very exciting! Thank you Helen :)
Sent by Victoria Lawrence
Willenhall 14/10/2019
Helen always goes above & beyond what's expected answering my questions at the weekend & at night. She even got me home from Turkey when I missed my flight! I cant reccomend her highly enough.
Sent by Rachael Payne
Wolverhampton 08/10/2019
Helen is always really helpful and provides an excellent service, would not hesitate to recommend her.
Sent by Anthony Belcher
Willenhall 06/10/2019
Always a helpful, friendly service, and best prices. Would recommend 100%.
Sent by Rebecca Sanders
Walsall 05/10/2019
Very happy with everything so far.
Sent by Ian Mackay
Walsall 02/10/2019
Always first class service. That's why we use Helen.
Sent by Lisa Nicholson
Wolverhampton 30/09/2019
Helen is fantastic, nothing is too much trouble and she listened to what I wanted and provided relevant options! Will definitely work with Helen again.
Sent by Carol Taylor
Wolverhampton 05/09/2019
So easy would have it no other way now and have already recommended Helen.
Sent by Angela Ankrett
Walsall 05/09/2019
I was so impressed with Helen Davis. She was so patient with me when I was confused she kept her cool. She is really knowledgeable and helpful. She got me the best cruise and deal possible. I have several friends who I go abroad with regularly and I shall be passing Helen’s details on to them and I would definitely use her again.
Sent by Mary Linehan
Clacton on sea 05/09/2019
Hi just booked for next year with Helen. She’s very efficient and pleasant, would recommend her to family and friends.
Sent by Carol Taylor
Wolverhampton 05/09/2019
Would travel with no other x
Sent by Alison Whittington
Birmingham 05/09/2019
Helen is very professional and is now helping us to arrange our third family holiday with her. I have recommended her to family and friends as she makes the whole experience hassle free.
Sent by Cathrine Douglas
Burton on trent 12/08/2019
I already have recommended Helen. She is amazing, nothing is to much for her no matter how small. Always there to answer my questions. Cathrine Douglas
Sent by Neil Bowen
Kingswinford 30/07/2019
Helen is so friendly and nothing is too much to ask of her when organising our holiday and so to recommend her to a friend would be no problem.
Sent by Lucy Tillott
London 25/07/2019
Absolutely brilliant service, have recommended to many friends.
Sent by Sandra Baggott
Oldbury 19/07/2019
Always a pleasure to book my holiday with Helen. Nothing too much trouble and everything done for me. Have used her services many times over the last 5 years and will continue to do so.
Sent by Ann Tompson
Cannock 18/07/2019
So helpful answering anything that can be thrown at the representative.
Sent by Annette Bull
Walsall 16/07/2019
Quick and easy, Helen was excellent sorted everything out for me hotel , flights , transfers no worries on anything definitely recommend thank you . Regards Annette.
Sent by Keith Harvey
pelsall 09/07/2019
Professional , attention to detail , personable , puts clients at ease.
Sent by Rachel Roberts
Willenhall 09/07/2019
Helen is great at making sure your holiday runs smoothly and helps you to make the most of your holiday and experiences. She looks after you from start to finish!
Sent by Eleanor Jackson
Rugeley 02/07/2019
Always helpful and very efficient.
Sent by David Wainwright
Willenhall 19/06/2019
Nothing is too much trouble for Helen.
Sent by Nicola Flatley
Walsall 02/06/2019
I gave Helen a bit of a challenge 3 stops and to leave in a month but she came back first time with great hotels and excellent service.
Sent by Lois Carter
Norton Canes 21/05/2019
We've used Helen on a number of occasions and every time we have had a wonderful experience.
Sent by Linda Townley
Bloxwich 21/05/2019
Friendly, professional personal little touches to the trip.
Sent by Stephen Beresford
Great Wyrley 18/05/2019
Found Helen very pleasant & helpful. Good sound advice & put a great deal of effort into finding a suitable package for us.
Sent by Richard Harvey
Walsall Wood 10/05/2019
Outstanding service, Helen is an asset to your company.
Sent by Debbie James
Willenhall 03/05/2019
Helen is the best, she knows just what you need for the perfect holiday, so very helpful.
Sent by Anil Kumar
Wolverhampton 30/04/2019
Initially it was very hard to choose a honeymoon destination as my choices were very broad, Helen helped us to narrow down all our ideas to finding exactly what we wanted without letting us settle for anything less then our requirements, she created the perfect package ensuring all our requirements were met, I would definitely recommend Helen in planning anyone’s travel’s because of her honesty, experience and efficiency.
Sent by Nicola Brettle
Olbury 29/04/2019
Superb service!
Sent by Josephine Davis
Willenhall 25/04/2019
having Helen sort out my holidays is the best thing I've ever done she knows exactly what I require just by asking a few important questions and I get the best holidays ever in beautiful locations and the hotels are always remarkable standard no hassle with the flights seats booked everything sorted so I have no worries just turn up at the airport and enjoy every minute.
Sent by Adam Jones
Cannock 18/04/2019
Helen was extremely patient and showed real passion for our dream holiday! She put all of our needs first and came out with a fantastic holiday for my whole family. She was fantastic.
Sent by David Powell
West Bromwich 17/04/2019
Helen was extremely helpful, even though we asked for lots of different options this was no problem and she got us a great holiday exactly what we wanted.
Sent by Kerry Davis
Heath hayes 17/04/2019
Took the stress out of booking, Helen did everything, even booked our seats, parking and private transfer. Best service I’ve ever had from a travel company.
Sent by Karen Bird
Cheslyn Hay 26/03/2019
Helen is always very helpful and very prompt with replying to any questions I have.
Sent by Dawn Walker
Chesterton 24/03/2019
Friendly, knowledgeable information shared with no pressure.
Sent by Sarah Baker
Willenhall 23/03/2019
Helen was very friendly, professional and extremely helpful. I would certainly recommend her to friends/family and would use her services again.
Sent by James Baker
Bloxwich 23/03/2019
Helen has been absolutely brilliant in all that she has done for me and my partner plus a lot of family members.... 100% I would recommend her to all friends and other family members.
Sent by Robert Baker
Argyll and Bute 20/03/2019
Helen has been the most helpful and informative person we could have wished for and we would have no hesitation in using her or recommending her to anyone.
Sent by Gary Baker Clare
Walsall 20/03/2019
Helen was so friendly and helpful throughout the booking process she really made us feel comfortable.
Sent by Rebecca James
Essington 20/03/2019
Helen is such a lovely helpful person. Would 100% recommend she makes sure everything is perfect for you.
Sent by Deborah Harrison
Walsall 19/03/2019
Have already recommended Helen. She is a super travel agent. She can't do enough, so helpful and friendly.
Sent by Alison Whittington
Birmingham 28/02/2019
Fantastic support and advice given by Helen Davis when booking our holidays.
Sent by Karen Smith
Walsall 24/02/2019
Got us a cheaper deal and better service than going to major holiday shops.
Sent by Ian Mackay
Walsall 24/02/2019
We keep coming back because the service from Helen is second to none.
Sent by Kathleen Bradley
Willenhall 17/02/2019
we have used helen davis twice now. to book holidays, she is very professional. friendly and nothing was to much trouble. your service takes all the stress out of booking a holiday 10/10
Sent by Caroline Lycett
Rugeley 12/02/2019
Helen is always available to support us with booking holidays and gives really thorough, sound and relevant advice. She provides an extremely efficient service and is always cheerful and polite. She is a pleasure to do business with, nothing is too much trouble for her. We really value her support, passion and commitment to the service she provides.
Sent by Natalie Shorthouse
Sutton Coldfield 11/02/2019
I would definitely recommend Helen, she has listened to what we wanted and arranged everything for us. Very attentive and knowledgeable and would strongly recommend. Great service.
Sent by Deborah Cooper
Willenhall 08/02/2019
Helen is truly amazing. There is nothing that she won't do to help it explain all the options to you. I wouldn't even consider booking with anyone else. It's a massive thank you from me.
Sent by Susan Smith
Rugeley 01/02/2019
We have recommended Helen to a number of friends as we find she is very friendly and finds you exactly what you looking for.
Sent by Wendy Mills
Willenhall 28/01/2019
Lovely service, can't fault Helen, she goes the extra mile all the time. The best service.
Sent by Beverley Worton Noakes
Stourbridge 23/01/2019
Helen is wonderful, patient and knowledgeable, we trust het 100%
Sent by Diane Spencer
Dudley 20/01/2019
Friendly helpful and knowledgeable.
Sent by Denise Peach
Sutton Colfield 17/01/2019
Excellent service as usually. Helen goes above and beyond to ensure that she understands what we are looking for and our holiday is complete. Well done Helen.
Sent by Julie Stephenson-Airey
Birmingham 15/01/2019
Great service from Helen
Sent by Adam Dale
Cotes Heath Stafford 12/01/2019
Helens great. She's very professional and very attentive to detail. I have recommended her on several occasions and the people have used her and are more than happy with the service they have received.
Sent by Julie Cornfield
Essington 12/01/2019
Very helpful and efficient
Sent by Jeanette Griffiths
Cannock 12/01/2019
Love it wouldn’t book any other way there’s no hassle and our Travel Counsellor Helen is absolutely fantastic.
Sent by Michael Williams
Walsall 06/12/2018
Excellent service, nothing too much trouble.
Sent by Eleanor Jackson
RUGELEY 30/11/2018
Helen is so efficient and helpful. I get a personalised holiday booked in record time and it's stress free.
Sent by Nichola Jones
Stafford 29/11/2018
I have already recommended Helen to friends as the service I received was so personal and nothing was to much trouble. She gave me so much information about the destination we had chosen for our honeymoon along with trips and airport lounges. I will 100% be recommending her to other friends and family in the future. Thank you for making for all you help Helen and booking our dream honeymoon.
Sent by Natalie langford
Stafford 19/11/2018
Helen is fantastic and I wouldn’t hesitate in recommending her!
Sent by Keith Gutteridge
Wolverhampton 19/11/2018
Helen takes all the hard work out of booking a holiday. 3rd time I book through Helen and will do so more.
Sent by M Danks
Cannock 15/11/2018
Amazing service, will be recommending to everyone!
Sent by Kathryn Wright
Wolverhampton 16/10/2018
Very helpful service, excellent follow up on booking.
Sent by Kent Filmer
Tipton 15/10/2018
Helen is brilliant at what she does, lovely lady. We always refer and wouldn't go anywhere else.
Sent by Catherine Edwards
Essington 10/10/2018
It’s so easy booking the best breaks/holidays you could ever imagine with Helen. Her service is outstanding and her understanding of what I want out of a holiday is also to perfection. Always delivers! Goes above and beyond.
Sent by Kerry Davis
Heath Hayes 18/09/2018
Always books us a perfect holiday, recommends the perfect hotel in the best location, exactly what we want and more. Helen takes the stress out sorting everything, making the whole experience enjoyable n stress free. I would never book with anyone else now.
Sent by Ruth Mills
Walsall 17/09/2018
Helen is absolutely amazing, always gives great advice and has managed to find us lots of great holidays over the years.
Sent by Stephanie Day
Cannock 12/09/2018
We have already passed on Helen's details to friend's and family. brilliant service, would 100% use again! Helen has been fab!
Sent by Samantha Banks
Wolverhampton 04/09/2018
Helen has been so helpful in booking the holiday with her extensive knowledge and experience. I love the personal service we receive that tailors the holiday to my needs and being able to contact at any time should I need help.
Sent by Carol Lowbridge
Walsall 29/08/2018
Helen provides a fabulous, I would recommend her to everyone.
Sent by Simone Williams
Walsall 29/08/2018
Wonderful Service. Very efficient and helpful and made everything very easy.
Sent by Cathrine Douglas
Burton on trent 21/08/2018
You listened to what we wanted, offered best advice and willing to answer questions even if they are silly little things.
Sent by Sandra Baggott
Tividale 31/07/2018
Have booked nine holidays with Helen now and will continue to do so. Everything is sorted for me. Seats together booked on flight, accommodation, transfers and check in both ways sorted, even case tags. Can also book airport parking and hotels and holiday attractions. Gives me peace of mind knowing that I can get in touch with Helen with any questions or help with anything. Very helpful and friendly. Great service. Thanks Helen.
Sent by Sarah Ponsonby
St Neots 09/07/2018
Helen has been amazing and has pieces together our perfect holiday. Would highly recommend.
Sent by Ian Carter
Norton Canes 28/06/2018
Just come back from our fifth holiday booked with Helen. And we have already booked our sixth! Nothing else needs to be said.
Sent by Ian Mackay
Walsall 25/06/2018
We have just booked another holiday with Helen, nothing is too much trouble and everything is always taken care of, even if you phone her weekends. We would not book a holiday with anyone else.
Sent by Kent Filmer
Tipton 21/06/2018
Helen is golden, we would not go anywhere else! Our friends are going to her now and some have already been away using her services. Regards Mr and Mrs Filmer.
Sent by David Wainwright
Willenhall 01/06/2018
Very professional and helpful can't fault Helen in anyway.
Sent by Benjamin Taylor
Cannock 21/05/2018
Brilliant support and able to give the personal view as she had been where ive booked plus good contact throughout
Sent by Denise Peach
Sutton Coldfield 03/05/2018
Excellent service
Sent by Richard Plant
Sutton Coldfield 02/05/2018
Caring and highly recommend
Sent by Wendy Mills
Willenhall 23/04/2018
Fantastic service always extremely helpful,
Sent by Stuart Taylor
Walsall Wood 22/04/2018
We have already recommended Helen to many of our friends and family who now use her
Sent by Catherine Edwards
Essington 09/04/2018
Such a smooth stress free experience booking our perfect family holiday with Helen.
Sent by Natlaie Foster
Stafford 28/03/2018
I always recommend Helen to all my family and friends.
Sent by Tracey Minshull
Birmingham 25/03/2018
Great recommendation from our friends Sharon & Martyn Lever. I would recommend to my friends too and looking to book my 50th trip to NY as well with Helen.
Sent by Ronald Edge
Wales 20/03/2018
The service we receive is always quick and accurate, we always receive a first class response to whatever our needs are.
Sent by Karen Cockayne
Willenhall 19/03/2018
As always Helen always goes above and beyond.
Sent by Mandy Price
Willenhall 16/03/2018
Helen Davis is my Travel Counsellor and she is just the best. I can contact Helen anytime - I mean absolutely any time and she gets back to me immediately. We book loads of holidays through Helen, at least four per year, we recommend her to our friends, family and our clients because the service we get really is second to none. I cannot speak highly enough of Helen, I would never dream of booking a holiday without her.
Sent by Karen Cockayne
Willenhall 28/02/2018
Helen is fabulous the only thing she does not do is pack your case and come with you, time and time again excellent excellent service I've found a gem.
Sent by Daniel Floyd
Lichfield 25/02/2018
We have received a brilliant and personalised service. I would recommend Helen to anyone and we have been telling all of our friends already.
Sent by Linda Sheldon
Bloxwich 25/02/2018
Helen is very conscientious in her work. She has never let us down and I get quick replies when I get in touch with Helen regarding a query. She is always very helpful and nothing is too much trouble.
Sent by Mark Perry
Willenhall 25/02/2018
Most helpful and advised when advise was required without any pressure. Such a fantastic personal service.
Sent by Debbie Harrison
Walsall 17/02/2018
Helen was very friendly and helpful. Also very patient. Would definitely recommend.
Sent by Andrea Wood
Wolverhampton 17/02/2018
Helen is out first stop when thinking of travelling and holidays, she provides five star customer service nothing is too much trouble and the support continues even whilst you are away (as we experienced recently with our New York holiday). We wouldn’t hesitate in recommending her to friends and family and we value her service so much she’s arranged our upcoming wedding in 2018. Fabulous, friendly efficient and thorough Helen has got all your travel wishes and needs covered an excellent representative for independent Travel Counsellors.
Sent by Kent Filmer
Tipton 08/02/2018
Excellent personal service, Helen sat with the four of us answered all of our questions listened to our likes and dislikes and she always does tailor the perfect holiday for us and our friends to Singapore and Thailand for our joint 30th wedding anniversaries. Helen was recommended to us we have been on three holidays though her. We would not consider looking elsewhere. She has since arranged holidays for friends on two occasions. She is a star.
Sent by Michael Lycett
Rugeley 05/02/2018
Helen's the best. Simples
Sent by Caroline Lycett
Rugeley 05/02/2018
Helen's the best
Sent by Nico Kent
Walsall 30/01/2018
Excellent booking experience, since booking have also used the app for document retrieval and for payments, which is very easy. Would definitely recommend Helen and TC.
Sent by Michael Williams
Bloxwich 29/01/2018
Hassle free service easy to deal with made booking a holiday more simply.
Sent by Julie Hickman
Oldbury 27/01/2018
I found Helen to be very attentive and very helpful when booking our holiday.
Sent by Sandra Baggott
Oldbury 26/01/2018
Helen is very helpful and friendly, giving good advice on all resorts, weather, places to visit etc. Nothing is too much trouble. This is the sixth holiday she has booked for us and we have had a great time on all of them. Takes away all the stress of looking and booking, she also does all the extras, site seeing trips, transfers, checking in, aircraft seat choice, case tags, etc. Just give her a few details on what you would like and she does it all. Will definitely use her services every time.
Sent by Ranjit Kaur
Dudley 21/01/2018
Very helpful and knowledgeable. Personalised service provided by Helen. Grateful for help in helping me decide on ideal destination.
Sent by Kath James
Bilston 18/01/2018
Helen was very helpful and very detailed, would always use Helen again.
Sent by Richard Harvey
Walsall Wood 11/01/2018
Helen is so helpful, it is the best service we have had.
Sent by Karen Bird
Cheslyn Hay 10/01/2018
Always an excellent service
Sent by Lyndon Whitehouse
Willenhall 03/01/2018
Helen is most helpful. Nothing is too much trouble and I would recommend her to anyone looking to book a holiday.
Sent by Adele Evans
Walsall 07/11/2017
Always receive a brilliant service from Helen have booked a few holidays with her and have recommend her to others.
Sent by Adam Dale
Stafford 07/11/2017
Helen is great we met her and her partner on holiday in Mexico 2016 and have used her services ever since. Very professional, quick to act and always get you the best deal she can. We have recommended her to friends who have now used her and find her service brilliant.
Sent by Debbie Cooper
Willenhall 06/11/2017
Helen is totally amazing and couldn't be more helpful if she tried. We will book over and over again with her and will always highly recommend her .
Sent by Ann Tompson
Cannock 25/10/2017
Excellent personal service.
Sent by Daniel Smith
Pelsall 25/10/2017
Helen was fantastic helping us create our ideal honeymoon. We gave her places we wanted to go and she made it happen in our price range. Lovely lady and very knowledgeable!
Sent by jodie berry
walsall 25/10/2017
Helen was so friendly, knowledgeable and helpful a pleasure to deal with
Sent by Beverley Cope
Bilston 10/10/2017
Very efficient, met all our requirements, prompt responses. Will definitely use for all future travel and will recommend.
Sent by Theresa Connolly
Wolverhampton 09/10/2017
Helen was extremely efficient and a pleasure to deal with.
Sent by Adrian Smith
Pelsall 18/09/2017
Helen gave brilliant prompt service.
Sent by Laura Johnson
Derby 14/09/2017
Helen is fabulous - there is no one else I trust to book my holidays - she is available when needed and always so happy and willing to make my happy holidays!
Sent by Stuart Taylor
walsall 12/09/2017
We've already recommended Helen to family & friends, who have started using her and have also further recommended her to their family & friends.
Sent by Marie Knowles
Telford 09/09/2017
Helen always has time for you
Sent by Angela Kenny
Wednesfield 04/09/2017
Brilliant with out somebody introducing me to a travel councillor I wouldn't have to worry about anything finding that holiday I want . Thank you
Sent by Jodie Bottomer
Walsall 04/09/2017
Easy to deal with, great recommendations and great prices.
Sent by Carol Lowbridge
Bloxwich 15/08/2017
Helen is always very helpful
Sent by Neil Warner
Norton Canes 13/08/2017
Amazing knowledge and extremely efficient service. Wouldn't go anywhere else!
Sent by Adrian Smith
Pelsall 13/08/2017
Very helpful and efficient gave us numerous options
Sent by Julie Stephenson-Airey
Birmingham 03/08/2017
Excellent service, I would have no hesitation in recommending services.
Sent by Julie Benton
Pelsall 24/07/2017
I'd happily recommend Helen to my family and friends. Most helpful and knowledgeable.
Sent by Jacqui Heath
Wolverhampton 21/07/2017
I would not hesitate to recommend you at all, stress free holiday bookings now, thank you
Sent by ALISON LOVEROCK
LICHFIELD 17/07/2017
Always top class and friendly service :)
Sent by Bettina Marshall
WISBECH 14/07/2017
Fantastic personal service. Having been someone who always makes their own travel arrangements, I will now always use Helen in the future. She was recommended to me and I, in turn, have recommended her to others. Thank you Helen!!!
Sent by Jeanette Griffiths
Cannock 06/07/2017
I love letting Helen sort my holiday out, it's so hassle free and all I have to do is give my card details and Helen does the rest. I trust her judgement 100%.
Sent by Scott Cushion
Mid Glamorgan 01/07/2017
Delighted with the service that Helen has provided. All of my requests were listened too and Helen provided me with 3 great options to chose from.... particularly impressive considering I wanted to travel within a day of making 1st contact. Loved the note from Helen that we received on arrival...such a personal touch.
Sent by Mandy Price
Willenhall 01/07/2017
Helen is amazing always helpful and friendly.
Sent by claire hickman
wednesbury 16/06/2017
Helen has been fantastic! She listened to everything we wanted and was able to help at any time. She adapted our holiday to our needs and we can't wait for our special holiday away!
Sent by Denise Peach
Sutton Coldfield 02/06/2017
Excellent service.
Sent by Christine Lawrence
Wednesbury 17/05/2017
I have continued to recommend you to everyone since our first booking with you in 2015!
Sent by Chelsea Ketterer
USA - Falmouth 08/05/2017
Helen was excellent from start to finish. She was extremely patient with my changes and indecisiveness, making my honeymoon planning and booking a dream! Even going above and beyond going out to destination to check room rates for me. Thank you again Helen. Everything has been seamless and I would use you in a heartbeat for any future travel plans
Sent by Rachael Payne
Wolverhampton 27/04/2017
Helen is so helpful and nothing is ever too much. She always responds quickly and I would highly recommend her.
Sent by Wendy Mills
Willenhall 18/04/2017
Very pleasant, no query too small - will definitely book through again xx
Sent by Samantha Banks
Wolverhampton 17/04/2017
Helen was really helpful and provided different choices for my holiday which I was happy with to compare what was available. Being my first time to Florida she is going to take the time to help me plan what to do when which I really appreciate from her.
Sent by Laura Brown
Bilston 23/03/2017
I have recommended Helen to friends & family a few times & some have used Helen and had a great experience
Sent by Annie Wood
Walsall 20/03/2017
Helpful, knowledgable and prepared to go the extra mile
Sent by Linda Sheldon
Walsall 20/03/2017
Have spoken to friends and some have asked for your email address and will be in touch if they decide to book a holiday. Thank you Helen for all your help.
Sent by Annette Taylor
Walsall Wood 13/03/2017
Always available to give advice, if can't help straight away, will ALWAYS respond as soon as she can. A happy, bubbly person who shares your enthusiasm when you are booking your holiday. Have already recommended Helen to 3 different family members and our friends who've all used her already!! Still recommending to other friends & family, who are looking for help to plan their holidays....... Helen was fantastic last year when our flight to Chicago was cancelled, this caused knock-on issues with further flight to Rapid City, hotel stays & a helicopter flight around Mount Rushmore which was the highlight of our holiday. Helen sorted it all while we stood at Manchester airport in panic. Don't know what we would have done without her!! She is an absolute star!
Sent by Stuart Bravington
Walsall 13/03/2017
Helen is simply fantastic we have booked several vacation with her, nothing is too much trouble always going the extra mile Hlen takes all the hassle out of holidaying so you can just enjoy yourself and relax.
Sent by Carol Cox
Wisbech Cambridgeshire 27/02/2017
very nice personality and efficient
Sent by Carol Watts
Bloxwich 16/02/2017
The service received from Helen was exceptional - couldn't fault it - and have already been recommending her to friends and family
Sent by Donna Arnold
Wednesbury 16/02/2017
Thank you so much for everything you have done for me and my family...The Disney trip was amazing and the drivers were amazing. ....will definitely use and recommend to anyone... so thank you again for everything xx
Sent by Angela Kenny
Wednesfield 13/02/2017
I would recommend to anyone to go to a Travel Counsellor - my experience was absolutely brilliant. I would always go to a Travel Counsellor instead of the travel agents.
Sent by Clifford Wynn
Shareshill 08/02/2017
We have booked time and time again with Helen Davis. Not only is she brilliant at what she does, she goes the extra mile every time to make sure the holiday starts from concept right through until we land back in the UK. (Highly recommended).
Sent by Teri Stevens
Bloxwich 08/02/2017
Helen is fab at what she does and goes out of her way to make things easiest for you Highly recommend
Sent by Ian Mackay
Walsall 27/01/2017
I like the personal touch Helen provides.... it's ideal for the working people who need to have people to trust. Ian
Sent by Sarah Buckler
Dudley 26/01/2017
Unbelievably quick at replying! I'd email late on a night not at all expecting an immediate answer and within literally a few minutes Helen had replied! I was so happy that I was able to get an immediate answer.
Sent by Claire Crook
Sutton Coldfield 23/01/2017
We received a great service from Helen Davis, and a very prompt reply from our initial enquiry.
Sent by Sandra Baggott
Oldbury 20/01/2017
Helen Davis is my travel consultant. I am using her services at the moment for the fourth time, having been recommended to me by a friend. She takes away all the stress of booking the holidays myself, Everything is done for me and nothing is too much trouble for her. I would highly recommend Helen to book any holiday, and any holiday extras.
Sent by Debbie James
Willenhall 15/01/2017
Will always ask Helen to sort our holidays, she is very helpful,
Sent by Lisa Sarginson
Hednesford 14/01/2017
Helen has been Fab, really helpful and always available. Have already recommended her to friends.
Sent by Kerry Andrews
cannock 11/01/2017
Amazing service very professional throughout. 5** service
Sent by Michelle Kiernan
Rugeley 07/01/2017
Helen provides a first rate service. Nothing is too much trouble for her to look into, price up and book. Her advice is invaluable and honest.
Sent by Mandy Price
Willenhall 02/01/2017
Helen is amazing I recommend her to absolutely everyone. Nothing is ever too much trouble and I am not the easiest person to please when it comes to holidays but she has never let me down.
Sent by Stephanie Buxton
Birmingham 13/12/2016
Nothing was too much trouble for Helen and we are already using her to book our next holiday. Excellent customer service.
Sent by Paige Williams
Cannock 28/11/2016
Helen has been so friendly and helpful in finding the perfect holiday for us!
Sent by Karen Cockayne
Willenhall 16/11/2016
Wonderful efficient and personal service, nothing was too much trouble. Helen has kept me up to date on a very regular basis and I have already recommended her to quite a number of people. 10 star +.
Sent by Alex Jones
Tipton 16/11/2016
Very helpful, definitely would book through you again.
Sent by kent filmer
Tipton 11/11/2016
Impeccable service, lovely lady nothing too much trouble. A recommendation to friend has resulted in the organization a trip to Florida. Thank you Helen.
Sent by ann tompson
Cannock 11/11/2016
Helen does her utmost to help, nothing is too difficult. She replies at almost any time of the day. An exceptional travel consultant.
Sent by susan aston
sutton coldfield 11/11/2016
Handles everything beautifully. Takes the time to understand your needs, likes and preferences to find the most suitable holiday.
Sent by Neil Warner
Norton Canes 01/11/2016
Helen was absolutely brilliant. So knowledgeable and the attention to detail was simply first rate.
Sent by lois carter
norton canes 25/10/2016
I have recommended Helen on a few occasions as we think she is fantastic and has always done us proud.
Sent by Claire Gould
Cannock 17/10/2016
Helen Davis was fantastic as usual with booking our holiday for July 2017. Thanks Helen.
Sent by sarah hood
southampton 17/10/2016
Helen is fantastic, quick and professional.
Sent by Karla Bellion
Cannock 22/09/2016
I have already recommended Helen to everyone I know as she has exceeded all of my expectations and took away all of my fears of holidaying alone as a single parent. She has been there for me and answered all of my questions no matter how big or small and reassured me over the past couple of weeks. I can honestly say, without Helen I doubt I would have booked a holiday this year. She gave me the help I needed to boost my confidence to do this for me and my girls, thanks Helen.
Sent by karen taylor
cannock 15/09/2016
Thank you Helen for your patience with finding Steve and I the perfect honeymoon package. Your research, advice and understanding of what were our priorities for such a special occasion has definitely produced the most amazing package that we are excited about. Thank you for listening and being available to chat when convenient for me. An unbeatable service. Would definitely recommend.
Sent by denise peach
sutton coldfield 27/08/2016
We have had excellent service as usual
Sent by Jeanette Griffiths
cannock 19/08/2016
Had a fantastic bargain for my holiday next year with the grandkids I cannot thank Helen enough for everything she does for me from start to finish. will defiantly be using Helen again for many more
Sent by Carole Moreton
Shrewsbury 17/08/2016
Helen is always helpful and responds to enquiries really promptly. Highly recommend.
Sent by Ian Carter
Norton Canes 12/08/2016
Nothing is to much trouble for Helen, Wont go anywhere else to book a holiday!
Sent by lisa smith
walsall 27/07/2016
Helen is amazing and always available to look into holiday plans. I have now used her three times and recommend her to all of my clients. I will never go into an actual travel agents or go online again.
Sent by Paul Spicer
Wednesbury 15/07/2016
This will be the third time I've used Helen. She always does a great job - finds me ideas of where to go different budgets, etc... and makes the whole process so easy and saves me hours trawling through websites and brochures. - thank you very much
Sent by David Martin
Birmingham 14/06/2016
When my partner asked if I wanted to go away I got a little feeling of dread, what she actually meant was I want to go away but I want you to sort it all out. Helen took all the hassle out of the experience, I called and had a chat and then she send over some holidays for us to view. It was quick, easy and I will be using her for all my holidays from now on.
Sent by Victoria Lawrence
Essington 24/05/2016
It's a shame we can't score Helen more than 10 she's fabulous!! I will always go to Helen to book a holiday. She is a real credit to your company
Sent by Cliff Wynn
Shareshill 23/05/2016
We always consult Helen Davis prior to booking any holiday as she always come up with the goods. Great prices, great experience and communication, great holidays every time :-)
Sent by Sherilyn Gethin
Rushall 23/05/2016
So happy with Helens service she has made everything so simple for us
Sent by Jacqueline Heath
Wolverhampton 23/05/2016
She is very helpful taken all the worry away from booking my first cruise, what more can I ask for
Sent by sandra baggott
oldbury 13/05/2016
Helen is very helpful , friendly and patient. Nothing is too much trouble. Was recommended by a friend, and have recommended her to all my friends. Takes away all the stress of booking a holiday , knowing that everything is going to be done correctly. Have used her services 3 times now and will do again.
Sent by Emma Pearce
Walsall 26/04/2016
Helen exceeded all my expectations with my booking. Can't wait for another holiday!
Sent by ANU GIBSON
WOLVERHAMPTON 19/04/2016
Great, responsive and personalized service. Nothing seems to be too much trouble. Makes the whole holiday buying process super easy. Second time used, already recommended to loads of family and friends and will continue to do so!
Sent by michelle payne
cheslyn hay 14/04/2016
Excellent service with quick response time
Sent by Iris Tew
Willenhall 05/04/2016
Helen is very good she makes you feel special
Sent by Jane Dean
Walsall 04/04/2016
Helens customer service is second to none. She really ensures you have a great trip wherever and whatever you're up to. Excellent service.
Sent by Kent Filmer
Tipton 16/03/2016
Professional, knowledgeable, helpful, friendly, nothing too much trouble - will highly recommend. Can't see us visiting a high street travel agent again. Thank you Helen.
Sent by Carmelle Henry
Sutton Coldfield 15/03/2016
I have already recommended Helen to several colleagues. Efficient friendly service, thank you.
Sent by Sharon Lever
Walsall 29/02/2016
Nothing is too much trouble for Helen, I have already recommended Helen to my sister and now she has booked with Helen. Great to have a personal service
Sent by Richard Hopcroft
Pelsall 28/02/2016
Helen was extremely helpful in adding myself and my brother on to an existing trip, when we found out that we could make the dates, with the rest of my family. She has organised a trip for 15 of us travelling on different dates and meeting all our requirements. I would not hesitate to use her services again and recommend her most highly. Regards Richard
Sent by Eileen Edwards
hednesford 24/02/2016
I have found Helen to be very helpful, friendly and professional. I would be happy to recommend Helen to my friends, family and work colleagues. Many thanks
Sent by claire goluld
Burntwood 22/02/2016
Helen was so helpful and made booking our holiday so easy and stress free. Thanks Helen your a star.x
Sent by Lois Carter
Norton Canes 11/02/2016
Always very helpful and knowledgeable but most of all, very friendly. Easiest experience in booking holidays with Helen. Highly recommended!!
Sent by Julie Johnstone
Sutton Coldfield 08/02/2016
Excellent service again! Saved me time - great advice and made a four way decision in the family very easy
Sent by Luke Small
Cheslyn Hay 05/02/2016
Helen is brilliant and so helpful! Her knowledge and experience helped us to book our perfect honeymoon!
Sent by Daniel Bott
Pelsall 02/02/2016
Helen was brilliant
Sent by Ian Mackay
Walsall 25/01/2016
Helen was terrific from start to finish. makes booking a holiday so easy! Thanks for the service.
Sent by Keith Gutteridge
Wolverhampton 23/01/2016
Helen was great in sorting out our Holliday she was right on the ball with everything. We will be using Helen again when we go a way again, and a very big thank you Helen. Keith
Sent by Wendy Perry
Willenhall 14/01/2016
Easy to deal with. Very knowledgeable about areas we were interested.
Sent by Ken barber
stafford 12/01/2016
We could never find a better service, thank you Helen for being so intentive and supportive
Sent by Andrea Potter
Walsall 21/12/2015
Even before I met Helen personally I trusted her absolutely and will continue to use her services in 2016. It is a good feeling to be looked after so thoroughly and well and it leaves us free to enjoy our holidays without worry. Thank you Helen and Travel Counsellors.
Sent by Bronwen Gosling
Cannock 22/10/2015
One lovely lady. Very patient, tolerant and hard working. Already sent Helen our next set of plans!
Sent by Jeanette Griffiths
Cannock 22/10/2015
Helen is fantastic at finding exactly what you're looking for in a holiday - I would certainly be using her again.
Sent by Sarah Wilkinson
Southampton 16/10/2015
Amazing customer service will definitely use you again.
Sent by Carol Lowbridge
Bloxwich 17/09/2015
Excellent service
Sent by Lisa Rayment
Walsall 01/09/2015
Quick and easy to book, Helen is approachable and friendly and nothing is too much trouble. Confirmation arrived within hours. Great service
Sent by Philip Palfrey
Stourbridge 01/09/2015
Without exception I have never found anyone more helpful and willing to go the extra mile, to ensure your holiday is what you are looking for and planned to make the whole experience easy.
Sent by Ian Carter
Norton Canes 30/07/2015
The service we have received from Helen is second to none! We have just re-booked for next year!
Sent by William Moreton
Willenhall 28/07/2015
Great service I will be back
Sent by Marie Hughes
Walsall 28/07/2015
Helen keeps you updated with everything and I even had a thank you card through the post thanking me for choosing Helen for my cruise booking.
Sent by Ann Tompson
Cannock 28/07/2015
Helen Davis was a very helpful person, no problem was too much to resolve. I would recommend Helen always and would certainly use Helen again.
Sent by Patricia Tillott
Walsall 28/07/2015
It was just so good to have it all arranged for me without all the hassle and worry ..I will definitely use you again, thank you.
Sent by Michelle Payne
Great Wyrley 14/07/2015
I would recommend Helen to book further holidays. Nothing is too much trouble and she's always at the end of the line for any queries.
Sent by Michelle Kiernan
Rugeley 10/06/2015
Fantastic, patient service from Helen. Nothing was too much x
Sent by Catherine Mlele
Birmingham 02/06/2015
Fast, efficient and polite.
Sent by Lisa Smith
Walsall 02/06/2015
Absolutely top rate service!! Extremely pleased and will definitely recommend to others and use again.
Sent by Emma Murray
Tettenhall 02/06/2015
Helen was a fantastic help in planning my latest holiday - she provided us with a range of quotes that helped us to see what our options were and was always there to answer any questions or queries!
Sent by Beverley Worton Noakes
Stourbridge 02/06/2015
Helen is so helpful and knowledgeable. She's friendly and down to earth. I told what I wanted and she got it for me. Brilliant! Thank you Helen
Sent by Katie Rowley
Dudley 02/06/2015
Nothing is too much trouble. Very helpful service, look forward to booking more holidays with yourself.
Sent by Claire Crook
Sutton Coldfield 02/06/2015
Very prompt to reply to initial enquiry and any further requests.
Sent by Rebecca Suri
Sutton Coldfield 02/06/2015
Very helpful and friendly with a speedy service.
Sent by Jamie Lees
Willenhall 01/06/2015
A very friendly and personal service. Highly recommended.
Sent by Janine Johnson
Cannock 01/06/2015
Brilliant swift service. Using my Travel Counsellor simplified everything. They looked at all of my options and found me the perfect break. I will not be returning to a travel agents shop again. Travel Counsellors all the way.
Sent by Annie Dunn
Shareshill 31/03/2015
Wanting a special holiday for our wedding anniversary I asked Helen to look at Venice for me. Helen came back with many choices, all of them wonderful. After choosing the right one for us, Helen did absolutely everything for us, we didn't have to think about a thing. We have had a wonderful holiday and I cannot recommend Helen enough. Her attention to detail and customer services is second to none. Thank you Helen, we will definitely be coming back to you again for our next holiday
Sent by Catherine Edwards
Essington 16/03/2015
So helpful with everything. Will definitely contact Helen again with any future bookings I have
Sent by Clare Walsh
Willenhall 13/03/2015
I will definitely be using Helen again to book my trips as well as recommending her to others. It was a carefree & stress free trip all thanks to Helen been so organized and arranging every detail for me. Also the advice I was given was so important, useful & specific to where I was going. A very good service all round :-) Thank you
Sent by Ken Barber
Stafford 13/03/2015
We have always found Helen very professional, she will go out of her way to help get the right holiday for you, she is kind, courteous and very polite which makes you want to come back to her and to recommend her to others.
Sent by Lisa Smith
Walsall 03/03/2015
Absolutely top rate service! Extremely pleased and will definitely recommend to others and use again
Sent by Rachel Roberts
Willenhall 12/02/2015
Helen is great she spends time finding something suitable for your needs and answers all questions promptly. Would recommend to anyone and definitely book through Helen again.
Sent by Alys Palfrey
Stourbridge 10/02/2015
Every attempt has been made to make sure all our requests have been met. Helen has been spot on with everything. Well done.
Sent by Victoria Lawrence
Wolverhampton 09/02/2015
Nothing is too much trouble for Helen. She is so patient when I'm asking silly questions or changing my dates etc. I trust her impeccably that she will get me the best deal on my budget. You can tell she enjoys her job. I have no reason to go to any other travel agent. Thank you Helen!
Sent by Caroline Maries Tillott
Walsall 09/02/2015
Helen was extremely helpful courteous and professional I have already recommended her to a friend - prompt and professional service
Sent by Philip Hardiker
Willenhall 09/02/2015
Helen you are always very helpful
Sent by Sindhu Patil
Birmingham 09/02/2015
In the internet age having more choice and endless 'bargains' online makes the whole process frustrating and time consuming and so I am more than happy to be able to rely on someone else for ideas and help.
Sent by Jennifer Thornton
Streetly 28/01/2015
Helen is always on the ball and sorts out all of the details of your holiday to whatever spec you give her. She is always happy and pleasant and eager to help. Well done Helen.
Sent by Sarah Cox
Aldridge 19/01/2015
Excellent service from Helen! Answered all emails really quickly and sorted an excellent deal for us.
Sent by Julie Johnstone
Sutton Coldfield 19/01/2015
Normally as a family it would take us months to agree on a family holiday that we all agreed on. Helen researched our specific requirements and initially provided three choices, one of which we all agreed on and it was booked straight away - how easy, very professional and friendly xxxx
Sent by Jeanette Griffiths
Cannock 19/01/2015
I've just booked my holiday for the family with Helen and I must say she has found us a fantastic place and great value for money. I will be booking the rest of my holidays with Travel Counsellors thank you Helen.
Sent by Ros Green
Walsall 15/01/2015
Massive thank you to Helen, she has organised a few holidays for us now we have just returned from Cuba and the service from Helen was brilliant we would highly recommend Helen.
Sent by Denise Peach
Sutton Coldfield 10/12/2014
I couldn't have asked for more help than l have received booking and sorting my holiday. We have recommended Helen to a number of friends and colleagues.
Sent by Jane Dean
Walsall 10/12/2014
Helen always goes that extra mile to ensure all our holiday trips are seamless from when we leave the house to when we return. She has a passion for her business and for your holiday - I would highly recommend Helen to all my family and friends, and I don't intend to use anyone else ... Thanks Helen
Sent by Alex Murray
Wolverhampton 10/12/2014
Helen is a credit to your brand and always goes the extra mile for us. Superb.
Sent by Emma Murray
Wolverhampton 08/12/2014
I have just returned from a 5 day trip to Disneyland Paris that was booked through Helen from Travel Counsellors. The holiday was fantastic and everything from the flights and hotel to airport transfers and park tickets were all sorted for us by Helen which meant we could just concentrate on having a brilliant trip!
Helen was fantastic in providing us with a range of different quotes to fit our needs and this allowed us to clearly see all the options available to us - something that is extremely difficult when booking a holiday yourself online.
Not only did the quotes include everything we needed for our trip (flights, hotel, breakfast, transfers & park tickets) but they all offered brilliant value and they were all alot cheaper than I had been able to find elsewhere. Through Travel Counsellors we were also able to book extras on the trip such as breakfast with the Disney characters which gave the holiday an extra special touch!
Helen was always available to answer any questions that we had regarding the holiday and it was brilliant to have the stress taken out of organising the trip as Helen provided us with all the information we needed and even offered to print all of our travel documents for us!
Thanks again Helen for organising us such a fantastic holiday and we will be in touch when booking our next trip!
Sent by Mary Perry
Derby 12/11/2014
Helen has always succeed in matching my limited mobility to flight ambi-lift, special accommodation and transfers. Nothing is too much trouble and a smile in the voice.
Sent by Amanda Mason
Tipton 18/10/2014
Cant fault anything that has been done for our holiday so far. I would definitely recommend Helen to anyone that mentions they are thinking about an holiday. It's been a pleasure booking.
Sent by Sandra Baggott
Oldbury 16/10/2014
Excellent service I would definitely recommend. Helen was very friendly approachable and patient and sorted out a large booking that would have been complicated and stressful for me to book. So thanks again.
Sent by Philip paddock
Wolverhampton 19/09/2014
Helen has been superb throughout. She was recommended to us by a friend who has used Helen previously. We have already recommended Helen to a friend of ours. Thanks Helen.
Sent by Sarah Owen
West Midlands 15/09/2014
Friendly and professional service. We got the holiday which matched our requirements exactly.
Sent by Emma Hodgson
Essington 27/08/2014
Helen was extremely quick at getting back to me with suitable destinations and prices. Completely took the stress out of finding the perfect family holiday. Would use again in a heart beat!
Sent by Vicky Cooper
Walsall 26/08/2014
Definitely will not be booking holidays elsewhere from now on. Fantastic service, very personal and have already recommended to friends who are looking to book a holiday. Thank you Helen!!
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Let’s meet for a free consultation in person at my office in the beautiful cathedral city of Lichfield.
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
With first-hand experience travelling across Sri Lanka, I can confidently say it is one of the most rewarding and diverse countries to explore. Boutique estates, ancient heritage, wild national parks and vibrant culture & all within easy reach of one another.
Sri Lanka truly is the ideal country to travel around it's compact yet incredibly diverse, offering authentic experiences at every turn. R
Our recent holiday to the Isle of Wight was the perfect mix of relaxation and adventure – and it all started with a smooth crossing on the Wightlink ferry from Portsmouth to Fishbourne.
Stress-Free Travel with Priority Boarding
We opted for priority boarding, which made the whole experience so much easier. Getting on and off the ferry quickly took away any travel stress – especially helpful whe
I’ve just returned from a four-night stay in Porto, and I have to say this city completely charmed me. From winding cobblestone streets to sunset views over the Douro River, Porto is the kind of place where every corner feels picture-worthy.
Where I Stayed. I based myself at Hotel Bessa Baixa, which I’d highly recommend. It has an indoor pool and sauna (perfect for unwinding after a day of expl
I’ve just returned from a truly relaxing trip to the beautiful island of Zante (Zakynthos) in Greece, where I stayed in the charming resort of Alykanas and I can honestly say it’s a place I’ll keep returning to. This was my second visit.
Alykanas is located on the north eastern coast of Zante, Alykanas is a laid-back resort with a lovely, traditional feel. It's only around an hours by coach fro
Exploring the Heart of the Deep South: Mississippi & Alabama Part II
The Deep South is a region steeped in soulful music, rich history, mouth-watering cuisine, and a warm hospitality that stays with you long after you leave. The hospitality here really is next level.
I visited Jackson, Natchez, Bay St. Louis, Ocean Springs, Orange Beach/Gulf Shores, Mobile, and Montgomery.
I can’t wait to shar
How lucky am I to return to NYC.
Going back got me thinking about all the freebies to do in NYC so lets talk about... NEW YORK ON A BUDGET?
Here’s my guide to exploring the Big Apple without spending a $.
My Top Free Things to Do in New York City
1. Walk the Brooklyn Bridge (especially at sunrise or sunset). This was our favourite freebie of the trip.
Whether you start from Manhattan or Broo
Disneyland Paris Hints and Tips
After being invited to the Superstars Celebration trip to Disneyland Paris it was a pleasure to visit December 2024, I wanted to give you some advice on how to help enjoy a truly unforgettable trip to Disney.
Where did I stay???
I stayed in the Disney Hotel New York – The Art of Marvel hotel and you need to head to the Marvel hero photo station for some fabulous
I am passionate about travel and have worked in the industry for more than 20 years.
Regardless of how busy you are, I provide a dedicated and flexible service that fits into your schedule.
Get in touch to organise a free consultation either over the phone or book an appointment to meet me in my office, located in the beautiful cathedral city of Lichfield. Together we can navigate the often com
I received an invitation to go on a familiarisation trip to the Deep South.
I had the pleasure of flying with Delta airlines in Premium Economy & the seats were incredibly comfortable with plenty of space. I’d highly recommend upgrading seats for extra comfort, the room was great and seat back TV size was superb.
We spent time in Oxford, Vicksburg, and Clarksdale in Mississippi, as well as Home
I had the opportunity to host a trip to Iceland. This was my first visit to Iceland, and I could not wait to visit the land of Fire and Ice. I had wanted to visit Iceland for years, its a country of extreme contrasts and dramatic landscapes. With some of the world’s most active volcanoes and is home to some of the largest glaciers in Europe. Which is why I planned our itinerary to include as m
We opted for a night in Athens before our cruise, to enjoy a chilled evening with good food and just relaxing before our cruise the following day. I prefer to do this as I love to avoid any stress when traveling.
We stayed in the Athens21 Hotel, it’s a good base. Clean and friendly hotel the acropolis of Athens and all the main archaeological sites Acropolis Museum the Ancient Agora are within
I adore my job!
What’s not to love, when I get the most incredible opportunity to experience a Regent Seven Seas sailing first hand & make incredible memories with my fellow Travel Counsellors.
In March 2022, I was very lucky to be invited onboard Regent Seven Seas sailing from Italy to Corsica and back.
As a keen cruiser I was over the moon to be invited to sail on a luxury official 6* cruise
The right family trip to suit parents, kids and grandparents can sometimes be a challenge. A cruise holiday is no longer just one for the bucket list, it’s a strong contender for an alternative family holiday for multigenerational families. On board there really is something for everyone. With activities and entertainment going on throughout your cruise.
Every day is action packed. From rock cl
The entertainment capital of the world offers just about everything. It's hard to know what to do first as it really offers something for everyone.
On the strip, many of the best things in Vegas are actually free. Walking round the hotels and casinos is free and you can window shop until your heart is content. The strip by night is how it is supposed to be seen, remember comfy shoes as you will
Top Direct Route from Manchester Airport to Oman.
Muscat, Oman enjoy a direct flight with Oman Air. Enjoy a daily flight from Manchester to Muscat. Flight duration 7 hours 15 minutes
My top reasons to visit...
Enjoy the authentic Middle East. Absorb traditional Arabia and wander through the city of Muscat with all its markets and small shops. Your stay will be full of culture and heritage and
This offer is extremely popular and although you cannot book before the 25th of April it is important to understand the offer so that when the FREE DISNEY DINING goes on sale you have the first choice on the availability.
Having stayed in Disney numerous times and used the Disney dining plan I can make it simple for you. Once it goes on sale, I'll be on hand to help you book your dream trip to Di
Summer 2020 Holidays are now on sale.
Do you prefer to be organised? Planning well ahead for your main Summer holiday has many benefits.
You have the best choice of holiday destinations, hotels, plane seats, family rooms etc. So it's no surprise people like to book early.
You can secure FREE child places by getting in first.
It's also great to have the excitement of your forthcoming h
Travel Trends in 2019
#instagrammabletravel #cruisenorthernlights #cruiseantartica #bucketlist #travel #trip #holidayselfie
One of the biggest travel trends for 2019 is Instagrammable travel locations. Everyone is looking for that all important holiday snap or 'selfie' in a stunning location.
NYC is right up there for a sunset picture with the jaw dropping skyline. My top tip when going t
In September I was very lucky to be on holiday with my husband on a 10-night Celebrity fly-cruise. We flew from the UK and boarded the ship celebrity reflection in Civitavecchia (Rome). The Celebrity transfers from the airport were very well organised and after landing in Rome and collecting our cases, we were soon off on the coach and arrived at the port in under an hour.
Civitavecchia port wi
On Friday 25th May 2018 I had the pleasure of experiencing a luxury adventure with Belmond on board the British Pullman. The Golden age of travel journey is 170 miles and takes 5 1/2 hours.
My trip started in London Victoria where I was welcomed and looked after instantly before stepping back in time on board my luxury train. The décor was really beautiful and well looked after.
The rout
II'm just back from a week's skiing holiday in Sauze d'oulx. This is my second time visiting this resort and it feels like my home from home now. I'm very tempted to go again in 2019 as I love the people, gorgeous Italian food and the atmosphere in this resort is simply fantastic. I enjoyed the intermediate runs and took on a black run and more off piste skiing this year which was fun, as well as
If you haven’t yet used a Travel Counsellor yet - tut tut (only kidding). You might want to continue reading. Some things you might want to know about Travel Counsellors (and of course myself and how I run my business), before you consider picking up the phone to speak to me.
Firstly, who are Travel Counsellors?
We are an international award-winning company, one of the largest in the UK. Ou
I flew from Manchester with Turkish airlines in economy via Istanbul to Kuala Lumpur for a two night stay. Turkish airlines exceeded my expectations as the seats were comfortable and had excellent in-flight entertainment, you could see it was a very modern airline. The food seemed better than other airlines I have flown with in economy. Istanbul is one of the best airports I have visited, so many
I have just returned from a fantastic family cottage breaks with our 2 dogs. We stayed in the stunning Old roundhouse in Hartland Devon. The cottage was very spacious with 5 bedrooms and bathrooms and comfortably sleeps 10 people with 2 pets. It's a gorgeous barn conversion in a beautiful area surrounded by fields and on the edge of the owners farm our dogs enjoyed our own very large garden. Perfe
I have just returned from a short trip to Malaga with the tourist board.
I flew with Vueling from Birmingham and for a short flight the seats were more than comfortable and both flights were on time.
We stayed just outside the city in the TRYP Guardamar which was a pleasant hotel, ideal if you want to be outside the city perhaps for a longer stay and wanting a quiet hotel. It was 10 minutes
I've just returned from the best week skiing with my husband in Italy - it was lots of fun. We might have gone on holiday as a couple, but we made so many friends from around the globe. Skiing is as social as you really want it to be. A special thanks to our friends from Denmark who made our holiday extra special.
We had a lovely short flight which was just two hours from Birmingham to Turin,
My Top 5 destinations that are best for family breaks, and why...
USA
The home of Mickey Mouse, families can experience lifelong memories when they holiday in Orlando, but the West coast of America also needs to be mentioned as California is a great family vacation and a perfect place to explore the outdoors.
Spain
Year-round sun makes Spain a popular choice for families. Tenerife is a
How many people can say they have their own personal travel consultant 24 hours a day, seven days a week, 365 days a year that finds no request too big or too small and is able to be contacted any way that’s convenient to you?
Welcome to Travel Counsellors you do not need to be someone famous to be treated like you are a VIP.
Travel Counsellors Walsall can help you find your perfect getawa
Staying in Disney was really brilliant over Christmas and new year. We choose to stay in the Disney All star music hotel which is a value hotel, we didn't want to hire a car and ideally wanted to use the extra magic hours to minimize queue times.
The hotel is undergoing a refurbishment which didn't affect us in any way the pool area for kids is superb and they really make a fuss of the kids. M
I stayed in the newest Universal hotel Sapphire Falls 20th December 2016 for 3 nights. What an amazing stay we had.
This was my second time staying in a Universal Hotel as I had previously stayed in Cabana Bay hotel.
Arriving at the hotel we got a lovely warm welcome and very speedy check in. I thought arriving peak dates just before Christmas I would have to expect a queue at check in but
I am just back from visiting New York for the very first time with United Airlines. I stayed from 24th to 26th of November on a two night break which was over Thanksgiving.
My flight was with United from Birmingham on the direct service to Newark. Check-in was fast and easy and staff were very friendly.
We headed to the No. 1 lounge before the flight which is a great relaxing base before the
I was very lucky to get invited to spend five nights in Barbados with a group of Travel Counsellors recently. I flew from Gatwick with British Airways in economy the flight was nine hours on the outbound flight.
For the first two nights we were staying in Turtle Beach which is an all-inclusive hotel situated on the South coast. Approaching the hotel it is clear to see you have a lot of places t
Our week in Vegas was incredible but now we are very much looking forward to visiting the beach and sunshine in Mexico with a week in Cancun.
On 8th October 2016 we flew from Vegas with American Airlines to Cancun via Dallas. We decided to upgrade the flight seats to First Class to Dallas and Business Class from Dallas to Cancun as it wasn't too much more to do this and included luggage on the
On the 1st October 2016, my husband and I went to Vegas on holiday. After many years of booking customers to the entertainment capital of the world, it was finally my turn to tick Las Vegas off my bucket list.
We flew from London Gatwick with Virgin Atlantic in Premium Economy which does not disappoint. I had pre booked the row of twos with a window seat and found the seats were really comfort
This was my very first visit to the Indian Ocean. I flew from Birmingham via Dubai with Emirates the journey was extremely comfortable and I had plenty of entertainment to choose from the business class service was one of the best I have experienced so far. My cases went straight through while I checked out the shops and made my way to the next gate. I have done connecting flights in the states
Having never been on holiday to Tenerife I have to admit I think it is a great destination for all ages and can see why it was so popular with a huge mixture of tourists from small families to the elderly the coast offers a variety of good spots to visit for everyone.
It is especially good to visit in the winter months as the climate is relatively stable to get some winter sunshine and enjoy be
Carnival is the world’s most popular cruise line, so when I recently got asked to go on board the Carnival Dream and sample a carnival cruise for myself the answer was a very easy yes.
I have been on cruises previously with Royal Caribbean, P&O, Celebrity and Cunard but Carnival was totally new to me as this was the very first cruise I have been on with them.
Before joining the cruise I had
Dubai is great to soak up year round sunshine and with a direct flight with Emirates from Birmingham 3 times a day it is easy to travel to the Middle East without any hassle.
Most people may look to visit Dubai on route to the Indian ocean, far east or Australasia. It is great for a short stop over but as Dubai offers so much I would highly recommend you visit Dubai for your main holiday as it
I recently got the chance to head over to Antigua/St Kitts & Nevis on a familiarization trip to the islands with each islands tourist board guide. The aim was to discover what each very different island could offer my customers and see the hotels for myself and enable me to match the right hotel to each of my customers. Each island has so much to offer so I was very exciting to get the chance to
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