Will always use Helen Summers at Travel Counsellors from now on. Makes booking a holiday no trouble and she always takes the time to listen to what we want / need. Would definitely recommend. She has booked several trips for us now and all have been excellent !

Helen has organised a complicated last minute ‘trip of a lifetime’ with numerous locations, hotels and requirements. Helen has been patient, helpful and reassuring - she provided us a number of options, all within budget, that we could review and we are delighted with the final itinerary.

Fabulous service. Helen is patient & thorough making sure we got exactly what we wanted. 10/10

Personal, very professional and efficient service. Helen took care of everything for us and I would not hesitate to approach her again in the future and recommend her to friends and business colleagues. 10/10

Helen is amazing and the only person I trust to sort my holidays ! She’s arranged some fabulous trips for us where everything has run smoothly. Would definitely recommend.

Helen was very supportive, I am new to Travel Counsellors and Helen was very supportive

Helen is amazing. I would definitely recommend her. She is extremely helpful, efficient and friendly.

Helen is great at getting the best deal and looks after you before, during, and after the holiday!

We wanted a holiday to Morocco. We looked a lot on line, however we just couldn't be sure about the details. We told Helen our wish list and she came back with some really good options and a range of choices - one of which was perfect. Helen has a really nice way of talking to us, We liked our experience with her a lot and have already recommended her to some of our family.

Top score given due to top service received. Helen is extremely approachable and efficient. She kept me informed of the process of organising our trip and came up with the most competitive quote. We had no hesitation about booking with her.

It takes all the worry off me. Fabulous.

Helen was very knowledgeable, full of good advice and listened to all our questions. She came up with some excellent hotel choices and helped take a huge amount of stress out of organising a multi flight trip. No question that we will use her service again and confidently recommend her business to friends and family.

Helen is a travel expert. If you are looking for an amazing holiday service, forget the rest and go straight to Helen!

Without Helen's help - I don't think we could have arranged a cruise by ourselves. We told her what we wanted as first time cruisers, and she tailored a package to suit our wishes.

Helen is incredible. So supportive and really listens to what you want. She does everything she can to make sure you get what you want and is really knowledgeable. You can ask her anything and if she can't answer immediately, she will get back to you as soon as possible. I will now be using Helen to book all my holidays, I can't sing her praises enough.

Very quick response and provided a tailor package that met our needs precisely. Excellent to deal with

From the first moment of contact Helen's approach is, friendly, professional and knowledgeable.. I would have no hesitation in recommending her to family and friends. 10/10

A great experience arranging our holiday; a friendly, informative and efficient process throughout. Thank you Helen!

Helen has been fabulous! So patient and supportive throughout the whole process, working with us to develop the bespoke honeymoon of our dreams! 10 out of 10

Helen is always so helpful. She’s approachable and friendly and she’s always there to ask questions and remind us what we need to do. I would recommend her to anyone.

Very helpful, knowledgeable and always available for any help needed.

Helen is brilliant! Understanding, helpful, patient. Everything you'd like from someone helping with a holiday. I can't recommend her highly enough!! 10/10

Helen has been outstanding! So helpful and has guided me through the whole process wonderfully, helping me with my enquiries and finding solutions to difficulties and changes of plans along the way to total perfection. Will definitely be having Helen sort out further adventures, with 2 more already in the pipeline to come. Couldn't recommend Helen more highly, simply fantastic, so knowledgeable and awesome customer service, can't wait for my trip :)

Helen went to loads of effort to build a holiday tour to match our needs and budget. Various options were explored and nothing was too much trouble. Thanks Helen 10/10

Helen always offers a friendly, knowledgeable and efficient service which makes the whole experience of finding and booking a holiday hassle free and pleasurable. 10/10

Helen has yet again found us a great holiday which we're really looking forward to. She took the time to ask and suggest options for our trip that we may not have thought of ourselves. Gave a final choice of hotels and deals taking the hassle away from searching for a holiday ourselves. 10/10

Helen has been amazing at fulfilling our holiday requests following the pandemic, offering comprehensive information on travel and booking schedules for us. I would highly recommend using Helen for all your travel needs, nothing is too much trouble for her and communication is fabulous. She has such a passion and that really shines through with knowledge and customer service.

Understood our travel brief and provided a bespoke tour which matches perfectly with our requirements

We have just booked our multi-centre honeymoon through Travel Counsellors and Helen has been an absolute powerhouse throughout our whole journey! As a couple who haven't been abroad together as much as we would have liked, Helen completely put us at ease and made us feel like we could trust her fully with booking in our honeymoon. While we were going back and forward umming and ahhing over hotels and transfers and flight times, Helen had the patience of a saint and was always there to throw in advise and suggestions when we needed them. She really went above and beyond for us, from helping us figure out where in the world we actually wanted to go, to ironing out hotels, rooms and transfers, and has even offered to help with booking activities and excursions as we start to look at this further down the line. Not for one second did this process feel like a transaction or like we were being pressurised; the whole experience felt really personal and Helen was an absolute joy to work with throughout. Helen was referred to us through our close friends who booked their own honeymoon last year with her, and we are so glad that we decided to go down this route instead of attempt to plan this ourselves. No stress for these two honeymooners! Thank you Helen for everything, you've been amazing and we cannot wait to celebrate our first few weeks as husband and wife in the Canaries this September! Emma & Alex x

Helen Summers has been fantastic - really helpful and also great support after bookings as well. Thank you

Helen Summers has provided a professional, helpful and friendly service for the trips I have booked with her. She has a great understanding of a travellers needs and is committed to getting you the best holiday experience that you will remember for a lifetime. Thanks Helen!

Helen organised our staycation this year taking all of the stress out of our hands. Highly recommend her expertise to make your holiday as stress free as possible.

Helen found us a lovely break for our Silver Wedding Anniversary. She took great care in finding us a suitable break that met all of our requirements. We had a wonderful choice of 4 different locations and hotels, and I'm sure each would've been just as good as the one we finally chose. Will definitely use Helen again! Thank you Helen

Suffering from a cancelled holiday and battling with Ryanair I met Helen in a zoom network meeting on Thursday evening. We had a chat on Friday morning and by Saturday teatime Helen had found two cottages in the UK with us previously having struggled to find availability. Super efficient, very helpful and worked on Saturday to find a holiday for us. Made us very happy. Really pleased to find Helen and will be working with her in the future as we all try to support each other in businesses working our way out of lockdown.

Helen is a very knowledgeable travel expert with a personable and helpful approach. She is well travelled herself and able to share useful first hand knowledge and experience. She was able to find out our holiday wishes and requirements with ease and efficiency enabling us to narrow down options and choices very quickly. I would not hesitate in recommending Helen for all holiday and travel plans.

Helen, was recommended to us by a friend and we've been completely bowled over by the service we’ve received. After a small brief from ourselves, Helen has created a fantastic dream holiday to the USA. Helen quickly produced a number of alternative itineraries for us to consider each of them packed with detail covering a wide range of activities at our preferred destinations of San Francisco, Las Vegas, Chicago and New York. Helen instinctively knew what to include so that we could gain as many experiences as possible such as a visit to the Giant Redwoods, Wine Country and the world famous Alcatraz, followed by a ‘muscle’ car trip down the Pacific Coast Highway to LA, before jetting off to Las Vegas so we can indulge ourselves with a 3 night stay at the Bellagio and a helicopter tour of the Grand Canyon. Then we're off to Chicago and the Big Apple where we’ll visit Liberty and Ellis Islands before transporting ourselves to the One World Observatory where we can view the city lights. Helen has been fantastic, organising in advance our seat reservations and flight check-in, along with airport parking UK side. All the other connecting flights Stateside were also arranged along with all airport/hotel transfers. Helen’s knowledge and advice have been invaluable in creating our perfect ‘hassle free’ bespoke holiday. We will definitely be using Helen’s service again as her expertise and world-wide travel experience will ensure we create a wonderful new adventure to Japan and Australia!! Thanks again Helen ....you're the 'Mary Poppins' of Travel Counsellors”

A very thorough service taking into consideration all of my needs. Helpful and friendly interaction to find the right solution. Highly recommended.

Helen provided me with a range of improved options based on my trip requirements. She bought the cost of my plans in ‘on budget’ with an improved itinerary which reduced the number of flights required. In addition, she researched a host of inspiring activities for me and my family. Helen quickly understands your brief, is quick to get back to you and is a lovely person to discuss your holidays dreams with.