Wonderful, helpful service. I was very indecisive and Ian's help and patience was fantastic!

Fantastic personalized service and exceptionally knowledgeable. I'm always recommending Ian to people. Keep up the amazing work!

Great customer service, friendly, polite and always going above and beyond.

Ian interpreted our latest holiday requirements perfectly, and found us three perfect family holidays to choose from. Thanks again Ian.

Ian has consistently provided us as a family the highest levels of service in terms of holidays. No aspects of the holidays we have booked have been left unanswered or ambiguous. The attention to detail is brilliant and so reassuring that we are booking almost 99% all our breaks and holidays through him.

We were really delighted with Ian s help Nothing was too much trouble to answer our questions. We would certainly recommend him to others.

I thought my Travel Counsellor Ian was awesome. Really knowledgeable and couldn't have been more helpful!

I had looked to book the trip myself, but was confused by all the decisions. With Ian, all I had to do was state what we wanted and he knew what would suit us best. He listened carefully and was quick, efficient in booking. Instead of worrying about it we are looking forward to a family treat!

Ian has been absolutely fantastic. Can't rate him highly enough. I will be sure to recommend him.

Ian, Thank you very much for all your help we had a great time and your advice and support were much appreciated. The useful tips and local info schedules were excellent. A great personal service that we’ll use again. Thanks again Russell and Claire

Whilst considering a European tour for the 2014 family holiday, I consulted with Ian on where to travel to, places to stay and what options there were to have a bespoke holiday. We weren’t buying a package holiday, although he can offer those as well. I could have sorted it out myself but thought I’d get professional support on researching the alternatives. Ian could not have been more helpful. He found options of accommodation, sorted out ferry crossings, stopover hotels, destinations and a Disney package. His focus on the detail was exceptional, he was able to sort out a three week trip for us that included coastal camping, city breaks and Parc Disney. All without bombarding us with too many options or limited choices. He even left us messages at hotels on route for us and was always keen to keep in touch with our progress to ensure we knew we had support if we needed it. So 3,500 miles and seven locations later and memories a plenty we got back having had a brilliant time and not a single issue with any aspect of the travel counsellor service. I can not recommend him highly enough. There is no high pressure sales, no take it or leave it deal, his service is as tailored to you as much, or as little, as you want.