Friendly service, personalised, catered for my needs. Rang to update and share changes answer our questions and support with any changes needed

I would and have 100% recommend Jennifer, never have we had a travel person put so much thought and been so professional. Just nothing was too much trouble.

Jen is a fabulous travel adviser who I speak with for all my breaks whether abroad or here in the UK. She is always keen to help which allows me to think about the packing and focus on the holiday, not worrying about the arrangements. Sometimes things can happen in your life that mean holidays need to be amended again Jen has always been there. She does this without a fuss and genuinely wants you to have a great holiday. Thanks Jen

Jennifer was very helpful, knowledgeable and patient, when helping us to arrange and book our holiday

Jenni was just a joy to work with - organised, knowledgeable, full of enthusiasm and so helpful.

Gave Jennifer a budget and said anywhere hot didn't mind where, came back with a fantastic deal to sidari. Brilliant customer service throughout, absolutely no problems

Jenni our travel consultant is amazing at her job. Always professional and extremely informative about any aspects of planning our trips. We have booked all our breaks away with her now for the past 18 months, from Canada to Edinburgh and a few in between.

Jenni was very patient, helpful and efficient helping us decide on and book our holiday. Would have no hesitation in recommending her to friends

Jen is my go to If I am going away I ring Jenni, Simple, as that I know everything will be taken care of and she knows what I need and like x

Charming and very helpful. Seems to know what she's doing!

I always receive great service from Jennifer Bradnam. I know that when I book my annual trip to see my son in Cyprus, Jennifer knows exactly what my requirements are. I have the utmost confidence in Jennifer, and wouldn't hesitate to recommend her services to friends. My daughter and her partner have used Travel Counsellors for over 15 years, and recommended Jennifer to me.

Jennifer always adds small touches which are very helpful, printing off our paperwork and sending it to us together with our bagage labels which are always filled out for us. She is always very quick to reply with any requests and quotes nothing is too much trouble.

Jennifer has great knowledge of the hotels and locations available. She selected the perfect destination for our honeymoon.

Excellent service! Very friendly and helpful, Wouldn’t use any other travel company now. Thank you

Jennifer Bradnam was fantastic. She responded to my emails incredibly quickly and was able to provide me with many different options. I always feel safe using Travel Counsellors. Thank you!

Jennifer Bradnam was fantastic. She responded to my emails incredibly quickly and was able to provide me with many different options. I always feel safe using Travel Counsellors. Thank you!

Jenni was super helpful, extremely knowledgable about my particular holiday. She got me a fabulous unbeatable price. Was friendly and efficient. Will definitely use Jenni again for future holidays and will gladly recommend her to family and friends.

Great personal service. Jenni always has time to answer any questions or queries I may have

Always friendly but most of all very helpful were vistas we’re becoming impossible you sorted out in minutes,

Since we as a family started using Jennifer, It really is like the start of our whole holiday experience. She is always there at hand to answer any queries, you know that if anything doesn't quite go to plan. Just 1 phone call and she will sort it out. We would never use anyone else. Thank you Jennifer

Jenni always seem to know exactly what we want even if we don’t! Love that! Thank you Jenni x

I look to Jenni for all kinds of help and advice, she always looks after me and makes sure what we have is just what we asked for, and after all these years she knows what to do, it's very reassuring having her at the end of the phone.

Jenni is always good at offering advice for any hotel choice that we may suggest, whether it be positive or negative. We have never been disappointed with her choice for us

Excellent friendly service!! Thank you very much

Excellent service - not only recommend but use ourselves from now on

It’s important to me to actually talk to someone in this age of technology, so much is pre-recorded or email, I prefer to speak to someone

Jenni literally saved the day. I had booked what I thought was a lovely holiday in Portugal for our 30th wedding anniversary to be told by numerous people that it may not be what I expected! When I spoke to Jenni she agreed that she wouldn't have chosen it for us so I promptly cancelled and Jenni found us the most amazing trip to Greece - can't wait to enjoy our 10 day break in beautiful Greece next month! Thank you Jenni

Jennifer has gone above and beyond and helped to secure us a fantastic holiday. She is so easy to deal with, extremely helpful, always at the end of the phone and instinctively knows the sort of holiday we need. We'd be lost without her!

Jenni is wonderful. I love it that she knows exactly what we want without me knowing it in the first place. Will use Jenni for everything!

Listened to specific constraints on timings & quickly came up with perfect short cruise break which looks like fantastic value for money. Love the envelope full of itineraries, flight info and luggage labels.

Jenni is always awesome at arranging whatever requirements I give her and do not hesitate to promote her where I can! I cannot imagine dealing with someone friendlier than the lovely Jenni!

Fast, efficient and friendly service and Jenni is great at coming up with suggestions.

Jenny always goes above and beyond what we ask of her. We gave her very short notice on our half term holiday and she delivered us a great package, taking all the stress of us. Nothing seems to much trouble and she always has a smile on her face

We have always had very good service from Jennifer she is always very helpful

Jennifer was very helpful and sorted our holiday out very quickly and with out any fuss.

Jenny is kind and supportive with a wealth of helpful advice and knowledge to help us choose a destination for our honeymoon. She even came over to talk India through with us and then after discussion we ended up with singapore but jenny was really kind and understanding with our indecision. Many thanks to her we are very much looking forward to our honeymoon in Singapore Ubud and bali - so excited.

We wanted to thank you so much for a wonderful holiday. We will always remember it, Thank you so very much. Ann and Alex

She is brilliant!

Jenny has always been very patient with me and my families needs and wants for our holidays. We have used her services several times and have also recommended her to friends. 5 * treatment!

Hi Jenni Just want to say a huge thank you for once again picking out the perfect holiday for us as a family. We had a fantastic time and it was just what we needed. Your a star.

This is the third time booking with Jennifer, who saves you money, But does not cut on service. We have recommend this service to many people they all come back and say nothing like the tour companies who take your money and forget you! This lady is very kind and understanding to all your needs, then when you arrive home contacts you and asks if everything was as you expected.

We had the best holiday ever. It was beautiful, hot and the food was amazing. The apartment was big and so clean. We would definitely go back again one day and I have recommended the area to my friends. We ate out every night and couldn't get over how cheap the food was. Fav meal, olives, bread etc, 4 adult meals steak/mussels & squid, two cokes, large beer and bottle of wine....£51!!! It was delicious! So now I guess we start saving for next year! Where to next? :-)) Thank-you, all four of us agreed it was the best holiday.

Thanks for booking a lovely holiday for us. The hotels were great with fantastic locations (especially the Loews at Hollywood and Argonaut at San Fran.) Thanks once again. Wouldn't have been possible without your help and guidance.

What a top notch holiday! From start to finish everything went without a hitch, your contact in Croatia (Elspeth) did you proud organising extra bits for us (Canoeing on the sea at night/ a day trip to Venice (tops!)/ making sure of times of transport and pick up etc) and the transfer company didn’t let you down either, unlike cabs here it was dead on time. Hotel staff great, rooms clean and stuff works, so you can’t ask for more. The gym at the second hotel was brilliant, and yes despite a full day walking/hiking it got a good 90mins use each day. I would more than recommend you to all I know, you gave my two lads and myseIf a chance to mix it up (some quality time) that due to my old work ive never been able to do before…..I don’t think any of us will forget the night canoe in the middle of the sea, at least a mile from shore with the biggest thunder and lightning storm over head Ive ever seen, just brilliant. Thank you.

I already have recommended Jennifer to some friends in Somerset. We were very impressed by every aspect of the service provided and even when Jennifer was away on a break there was back up from another counsellor. Well done.

Before I spoke to Jenni I was having all sorts of difficulties finding a suitable location for a holiday. The high street agents didn't seem to know what I wanted and didn't even ask what my level of expenditure was. Jenni was professional from start to finish and sourced good locations. Even when we were not sure she was happy to look for further resorts. We are now sorted and looking forward to going on a fantastic holiday in March. Thank you Jenni.

Since we dealt with Jen she has always been so good, quick, 1st class service you can’t beat her. I have recommended her to loads of friends and family and they say the same. Can’t fault her in any department.

Thank you for booking our ski holiday. We can ski from our apartment down to the school. There’s lots of place to eat and shop. Today I skied from the top to the bottom of the blue run. Shenac. Age 8. Ps. They do very good hot chocolate here.

Jenni was recommended to me by a friend over a year ago, and fortunately I'd kept her contact details. I sent her a brief description of what I was wanting, and over the weekend she had found exactly what I wanted. Jenni was very fast in not only replying to my mail, but booking my holiday as well. Have already told work colleagues about her. I would not hesitate in using Jenni again.

I would just like to say, how pleased I am with the service that I received from Jenni at Travel Counsellors. I have just returned from a trip to the Hotel Atlantis in Dubai. I can honestly say it was the best holiday I have ever had. Jenni's input from the very start and her knowledge of the resort and airline was outstanding. The whole holiday ran as smoothly as she promised, and it was reassuring knowing she was only a phone call away. I have already recommended her to several friends and family, and hopefully we will be returning to Dubai next year. Thank you Jenni for everything that you did. The personal touches went along way.

A definite 10. We absolutely loved our time in the Maldives. We would all say it was easily one of our favourite holidays ever. We swam with whale sharks, manta rays, turtles and all the fish you could ask for. You really understood the type of place we like... simple, boutique-type hotel with friendly hotel staff with a big dollop of style. The people we met there were right up our street but the best part was having some quality family time. Thank you for understanding our needs even when we couldn't always put them into words. We'll definitely return to Maafushivaru.

Great weekend and great hotel. We would certainly go back. The admin and support from you and the TC team was once again truly outstanding. Looking forward to the next trip.

Jennifer was recommended to me by a work colleague and I have been really impressed with the prompt response and the options given to us. Excellent value for money and would 100% go to her again for future holidays.

Wow that was a fabulous holiday. Total luxury that couldn't be faulted. Beautiful room and amazing facilities. Thanks so much for a perfect recommendation!

This is the second time I have booked my family holiday through Jenni Bradnam. She is efficient, helpful and I would certainly recommend her.

Jennifer has been so helpful and patient as this holiday unfolded, always listening to questions and ideas and working with me on the anwers and revising plans. A real star.

Jennifer was so helpful. She took her time with us as it is going to be an expensive holiday for the whole family. As we had been to Florida several times we know of the layout of things. She was so good at going through everything as if we had not been before. Would recommend her to family and friends.

A massive thank you to Jenni for sorting our holiday this year and getting us such a good price - right in the middle of the school summer holidays! Super quick at responding to any emails or telephone calls. We really appreciated her coming to the house to arrange it too. The last holiday Jenni sorted for us was fantastic so we are really looking forward to this one.

Jenni lives just around the corner and came to us to chat about what we want, sorted it and kept us upto date. It was not off the shelf but a put together trip.