Great advice, super friendly and vey knowledgeable. If he can’t give you an answer he comes back to you later. Perfect customer service.

Fantastic service from John. Listened to all our requirements and arranged the perfect package. Gave great advice and guidance. We can't wait to go and will be contacting John for our next adventure.

John is just brilliant, nothing is too much hassle and he gets every last detail to you! So helpful Can’t wait for our family holiday

Amazing service. John has the patience of a saint trying to sort a holiday for my family.

John is both friendly and professional which is a great quality. Nothing is too much trouble and is always at the end of the phone when needed. He takes the stress away and you know your in safe hands

Simply John always does exactly what he says and do is completely reliable

We have found John both knowledgeable and considerate regarding our holiday requirements , We would have no hesitation in recommending and using John to help and organize our next holiday destination. Nicola and Trevor Benn.

John has organised many holidays for us now and he always does his very best to ensure that everything is perfect. I would highly recommend him to anyone wanting a holiday arranging from flights to hotels and excursions anywhere in the world .

John is an absolute dream to work with, he made the whole process so easy for us, he is a very knowledgeable man and I would be more than happy to recommend him to any of my friends and family Thank you for all your hard work so far John we really appreciate you

Really impressed that John went the extra mile to book this holiday for my family. With family using different airports and a under 2 to consider John made it look really easy. Thanks John ?? I’m hoping to use John again

John was very helpful and would have been clueless without Johns help. Really listened to what we wanted and was very thorough. I would have even got the dates wrong not knowing the flight times and he made everything happen easily and quickly

John was very helpful throughout the whole process, offering advice and ideas prior to us making our decisions. John was always friendly and on hand no matter how small the question or query was. We greatly appreciated all his help and advice through the whole process and look forward to further adventures in the future

John”s ability to listen to your requirements and find the right solution means we would recommend him to anyone. Excellent service!

Absolutely spot on service from the start of the journey until the very end.

A good local friendly service. John tailored the holiday package to match our requirements, and was very prompt in his replies. We would certainly recommend him to our family and friends.

John has always provided a top class service for various holidays we have booked through him.

I’d like to Thank John for his meticulous attention to detail, his prompt replies and his overall proficiency in delivering a totally bespoke travel package - Not the most cost effective cost but in dealing with John, it was a pleasure to give the business to him!

John is always really helpful with every enquiry. He gives options for the hotel and is always happy to talk things through. It takes all the hassles out of booking. Also John was a huge help when our return flights got changed on our last trip. We knew about the changes and had other options before we even got to the airport.

John is marvellous, he takes the brief, explores the options and provides a number of options for consideration. He also doesn't mind when I change my mind too!! We've used John 3 times now and will definitely use him again.

I would highly recommend John to anyone wishing to book a holiday to any destination.He has just arranged our 6th holiday for us & even though we have a lot of requirements as a family he never fails to organise everything perfectly,he is excellent at his job & i can always rely on him to find us the perfect holiday .

John is very helpful, helps with all our enquiries straight away. He has also helped our daughter book a trip for herself and friend. Highly recommended

Fantastic service from John, He kept an eye on the holiday I was after, even though I had almost put it to bed as too expensive, then the costs dropped dramatically and John got back in contact. Now booked and a happy family...

John is hands down the best agent i have ever dealt with , He knows what me and family like and is always on hand to help with any issues , John has supported me with taking 4 x 14 year old teenagers on holiday this year and he found us the perfect location and has made sure that all the finer details are sorted so i don't have to worry about anything Thank you John

This is the fifth holiday John has organised for us & everything is always perfectly arranged ,John is a excellent at his job & is always willing to do whatever it takes to make sure everything is right for all of us .i would highly recommend him to anyone .

Most definitely recommend John because he is friendly to deal with and very helpful when it comes to booking a holiday!

John is simply the best at what he does and goes that extra mile on every single trip he arranges for us. I have recommended him to many people who also agree with my comments above. The only thing he cant arrange is for England to win the World Cup but i wouldn't put it past him to sort that out either!

We have always booked our holidays through the internet, but the safari was a special occasion and we didn’t know about South Africa, Game Reserves, the best places to go or how to do it. John came highly recommended from a friend and, from the first meeting with him, we knew we had made the right decision. John’s attention to detail is second to none and he tailored our holiday according to our budget. From arranging every airport and hotel pick up to checking us in on our flights, we didn’t need to do anything but look forward to and enjoy the holiday. The holiday was amazing! John’s recommendation of where to stay in Cape Town was perfect. The location meant we could be in the heart of the main area in two minutes but the beautiful apartments were in a lovely tranquil place. And as for the recommendation about the safari, it couldn’t be faulted. We had the best holiday and it made all the difference knowing everything was sorted, and we will not hesitate to contact John again for our next adventure.

My wife and I booked a holiday of a lifetime to Australia for our honeymoon in March – April 2017, with numerous hotel bookings, car rentals, internal flights - the whole lot! From day one, John was relaxed and could not do enough for us, constantly reassuring us that it was our holiday. I remember his opening line ‘One of the best things about us (Travel Counsellors) is the hassle-free holiday you have if something goes wrong!’ – usually this is not something you want to write about, but John was utterly fantastic. Unfortunately, a cyclone hit Hamilton Island whilst we were in Australia with mass flooding around the surrounding areas where we were planning on staying and a rather battered island which was to be our main honeymoon spot to finish our trip. During this time, my wife and I did not have to lift a finger - John, or his Australian counterpart, were always contactable, informing us of the situation, changing flights and checking our hotel bookings. Not having to deal with the minutia of such an experience was welcomed. Everything we needed, John sorted out for us with calming reassurance. From beginning to end John was extremely professional and helpful. The care and attention to detail that he has for his job is one in a million. Regardless of our trip being cut short due to the cyclone, our honeymoon was the most amazing trip both my wife and I have ever been on, and this was all down to John. We highly recommend John, along with Travel Counsellors, if anyone is thinking about booking a big trip.

First Class could not do enough for us. This is the third time we have used him he's brilliant and its so easy.

John has been extremely helpful throughout all the process! He did not seem phased by a complete change of heart from my wife and I for our honeymoon, after having already spent time on the first holiday idea. John is a great listener and always wants us to tell him what we want rather than the other way round. It really has been a pleasure dealing with him and we feel indebted to him for his work and effort to make our honeymoon the special occasion it should be.

John has a really patient approach, taking the time to understand what we were looking for and what was important to us. We had a complex vacation planned and he personally contacted the various hotels to ensure everything went smoothly. He went above and beyond by checking us in on-line and then emailing the boarding passes across – this meant we could just relax and know that every detail was taken care of. John takes personal pride in what he does and genuinely wants you to have the best possible experience, which we certainly did!

Thanks John for organising a lovely memorable 25th anniversary trip to Italy the travel arrangements went as smooth as silk. The accommodation you sorted was superb and the chance to visit Naples, Rome, Florence and Venice was amazing. Thanks also for organising the two trips, Pompei and Vesuvius and the wine tasting evening in Florence, absolutely brilliant. Thanks once again pal we will give you a shout later with some ideas for next year.

“We had the privilege of working with John whilst planning our honeymoon in late 2015. John took the time to understand what type of holiday we wanted, our likes and dislikes, along with our must haves. He went away and within a short space of time came up with several different suggestions within our budget, and together we tailored our holiday. John’s professionalism and superb customer service shone through alongside his enthusiasm and passion for travel. He took away all the hassle and administration that tends to be time consuming and the not so fun bit of planning a holiday. John also arranged for everything to run smoothly whilst we were away, including booking private transfers and checking us in with the airlines. Without John’s patience, understanding and assistance we would never have even dreamt of spending Christmas Day in Borneo with Orangutans and Fire Flies, New Years Eve on a remote island snorkeling in the corals and then being served by a private butler at Raffles in Singapore. John helped us to plan our holiday of a lifetime and I can not recommend him and his service highly enough” Louise and Rahul Roy

I was struggling to arrange my friends stag do in Germany due to not being able to book a large group for the beer festival in Stuggart. In a last attempt I contacted John to see if he could help. Within 3 days John had managed to secure me a booking through his contacts. Very helpful and made it very clear what I had to do. Why bother going through the stress of externally booking when John is on hand. Highly recommend !!!!!!

New York Enquiry - John Horsley did an amazing job in getting great flights and accommodation for a trip to NYC and although we didn't eventually book via Travel Counsellors he continued to provide us with information about the City from a tourist prospective. Great guy who provides a great service, I have recommended John to a few friends already and will continue to do so.

Fantastic service John really understood what mine and my daughters requirements were and nothing was too much trouble. I am not a seasoned traveller but John took this into account and made the whole process so easy and comfortable.

John is super friendly, very personable and has excellent knowledge about the destinations discussed, nothing has been too much trouble, we will definitely use John again.

John was brilliant when we were looking to book a family holiday for the summer, we had very specific requirements and he made sure every single thing I asked for was included. John found us the perfect hotel, in the perfect area and with great flight times to suit my baby. He is also taking care of our boarding passes, organizing travel cots and all the hassle with passports etc which will save me doing it with three different families all travelling together. I would highly recommend John to friends and family and will definitely be contacting him again in the future.

We felt compelled to forward you a few words regarding the service we have received from yourself on behalf of Travel Consultants. From the outset of our initial conversation regarding our holiday enquiry for 2015, we were pleased we had finally been introduced to someone who could solve our yearly problem of trying to book our summer holidays. We always try to arrange our main holiday in advance, but this always seemed a time consuming and frustrating period, and not always getting the results we wished for. However, you – John, have made booking our holiday an absolute pleasure, from conception to completion, you handled our wish’s (and demands) with the upmost professionalism, and have installed so much confidence into ourselves that we will, enjoy our holiday in August to Egypt. You ensured that you double crossed every Tee and double dotted every I, down to the finest last detail, and at a cost we were very happy with. May we truly thank you for all your efforts, and we will be back soon to allow you further tasks in pleasing us year on year, and have no problem at all in recommending you and your services to friends, family and business associates. Thank you John, and please keep up the good work.

Having used online holiday bookings for years I thought it was time to try something a little different. I was introduced to John and his passion, enthusiasm and professionalism was 100%. The journey started by me explaining that I wanted to take my family on a Safari. This is something that none of us had done before and I was intrigued to see what holiday was available. John went away to do some initial enquiries and within a few days the holiday began to take shape. John's patience and attention to detail was very reassuring, as when you are investing such a large financial commitment to a holiday you want it to be right, but what was lovely was John seemed to view this as his own personal holiday experience. I now have a bespoke holiday planned for August this year which involves 5 nights in a private game reserve villa with my own Chef and driver, then two nights in an amazing apartment in Cape Town and to top it off 8 nights in paradise in Mauritius. Having historically trawled the net I can honestly say those days are gone because my 17 day adventure later this year I wouldn't have achieved without John's help and service.

From initial enquiry to completion of booking the service John has provided has been nothing short of superb. He listened to our requirements and within 24 hours had presented us with an array of excellent options - once we had picked our favoured location he seemed to manage the process with real ease and nothing was too much trouble - as a couple both busy with our respective jobs he took away all the hassle and before we knew it everything was booked and the tickets were in the post! I would strongly recommend John when it comes to planning your next holiday!

I have just booked my first holiday with John and couldn’t believe how easy it was. He’s taken care of everything. Nothing was too much trouble and he was so helpful, you can tell he really cares about his customers. I even got a little thank you email, I’ve never had one of those before. My friend and I are really looking forward to a girly week away in Mallorca. Thanks for sorting everything out John.

I recently asked John to help me organise our very first family holiday. Travelling with small children seemed incredibly daunting, but John understood immediately the sort of thing we needed (a holiday that was fun for adults and children) and found us a perfect getaway with some special finishing touches for our budget. He was also extremely knowledgable in how best to travel with children, airplane seating and luggage allowances. The service we received was second-to-none and I will happily use and recommend John again to save the long hours searching for the perfect holiday.