Hi, I am Katrina and I am based in Horsham, West Sussex
The service I provide is personal to you. I want you to have the best and most amazing trip ever. I am really passionate about travel and customer care. I first started in travel back in 1994 which gives me a wealth of experience.
I will organise absolutely any type of holiday, whether a cruise, a family beach holiday, a weekend break, a tailor-made trip, a wedding overseas or honeymoon, or a business trip. All with 100% financial protection.
I have visited so many wonderful places over the years. Some of my favourite places would have to be the USA – I love New York, Vegas and San Francisco (my kids would probably say Orlando is their favourite), The Caribbean - Barbados is a firm favourite of mine, and Canada, for the sheer size and diversity of it. The beauty of Thailand and the mystique of Morocco. Then there are cities like Vienna and Prague and Rome and Florence, and of course I can’t forget about cruising the Danube and the Rhine. I could go on and on….
The service I provide is very personal and unique to your own requirements. From the moment you contact me to the moment you return from your trip you will receive the best care and attention.
I can be contacted outside of the normal 9-5 hours and am available 7 days a week, at a time convenient to you. Whatever your budget I will create your perfect holiday.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I host a number of small group trips, and this one is for November 2021 to Iceland.
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
18 June 2019
Choosing the family holiday is never easy. Mum wants one thing, dad wants another, little Johnny wants to play games and his big sister just doesn’t want to do anything anyone else wants – sound familiar? With many cruise lines sailing from Southampton it is so easy. You turn up at the terminal, a porter will take your luggage (you will next see it in your cabin on the ship) and your car is parked for you. Straight into the terminal, check in and within 30 minutes you are usually on-board having lunch and a well-earned drink – what could be...
05 June 2019
I was recently invited by the Moroccan Tourist Board on a trip to Fes in Morocco. My journey started with a flight from Gatwick Airport to Fes with Air Arabia, a low-cost airline with direct flights from the UK to Fes. The flight is just 3 hours long, but it is worth noting this is a dry airline, so no alcohol is allowed on board. We arrived into Fes, to a beautiful modern air terminal, and then a quick journey to our hotel – the Palais Medina & Spa. It was now 01:30 hours in the morning (I am an...
08 May 2019
Expedition cruising with Hurtigruten involves smaller ships with amazing and adventurous itineraries, exploring places like Antarctica and the Arctic, the Galapagos Islands and the Caribbean, the Norwest Passage, Greenland etc. I recently met with Mark from Hurtigruten to find out a bit more about them and their expedition fleet. What an amazing company they are, with over 125 years experience in exploration. Currently, they have 4 expedition ships with two new ships launching late 2019/early 2020: MS Roald Amundsen and MS Fridtjof Nansen. These two ships will use new and environmentally sustainable hybrid technology. Single-use plastics, such as straws and...
12 March 2019
Weddings overseas are becoming more and more popular, with beautiful locations, exceptional weather and prices kinder to your wallet than a UK wedding. Planning your wedding can be one of the most exciting times of your life – but it is also one of the most stressful. From grand arrangements to the finer details that make your wedding unique, there’s plenty to organise to ensure your wedding goes without a hitch. When planning a wedding overseas, as a Travel Counsellor I will work alongside you to give you complete peace of mind. From ensuring legal documents are in order to working...
06 March 2019
On 3rd March I was very lucky to be invited to the launch weekend of the new MSC Bellissima in Southampton. Bellissima is the second Meraviglia class ship, the first being MSC Meraviglia. Possibly my favourite part of the ship (although I have several favourites to be fair) is the atrium, which is a real “wow”. Here you find the famous Swarovski crystal staircases. There are 640 crystals per step. They are quite simply beautiful. Next is the LED screen ceiling above the promenade. It is the longest LED screen at sea. The screen changes images every 30 seconds and in the...
05 November 2018
I have recently returned from the most amazing stay at the Roundhill Resort in Montego Bay, Jamaica. It was originally opened in 1953 and was the private haunt of style icons and the jet set such as Noel Coward, Oscar Hammerstein, Errol Flynn, David Niven, Princess Margaret, JFK and Jackie, and more recently Harry and Meghan. It still retains the old style glamour and delivers the same high level of service. The first thing that hits you when you arrive at this hotel is the beauty of it. The most amazing view of the Caribbean Sea. Set on a small...
01 October 2018
Barbados is one of my favourite Caribbean islands. With unspoilt beaches, clear waters, wonderful rum cocktails and amazing jerk chicken, what’s not to love! 2018 is the Barbados Year of Culinary Experiences. Bajan cuisine brings together the influences of the Caribbean, Africa, West Indies and Europe to create a truly unique and authentic culinary experience. Barbados is unofficially known as the culinary capital of the Caribbean with over 100 fabulous restaurants on the island. There is a huge selection of fine dining restaurants with stunning panoramic views – one of the most famous being The Cliff restaurant located right on the cliff...
04 July 2018
In June I was lucky enough to gain a place on a trip to Mexico with nine other Travel Counsellors. I had not been to Riviera Maya before, so I was very excited to sample this part of Mexico. We flew with Thomas Cook in Premium Class which I would 100% recommend - they have seats with extra space, upgraded in-flight entertainment, premium meals, complimentary drinks, increased luggage allowance and priority check-in. We stayed in 4 different hotels during our trip, starting with Dreams Riviera Maya. Our room was a Preferred Club Ocean View room on the third floor which was huge...
14 May 2018
What can I say about New York that hasn't been said before? We did a five-day trip to New York towards the end of April, staying at the Warwick Hotel in Midtown Manhattan. The hotel was central to so many places of interest - just a 10-minute walk from Central Park, 10 minutes from Times Square and 10 minutes from The Rockefeller. It is a fabulous hotel which in the past has hosted the likes of Elvis Presley, Cary Grant and The Beatles, to name but a few. The rooms are large and luxurious. On our first full day we decided...
14 February 2018
I am finding more and more lately that my clients want personalised itineraries. They don't want "off the shelf" trips. This is something I love to do - to get to the bottom of what and where my clients want to travel. One such itinerary is a nine-day adventure in Sri Lanka. After arriving in Colombo, we take a private transfer to Negombo, which grew from a historic little town with many legacies of its Dutch and Portuguese settlers, into Sri Lanka’s first beach resort. You can explore the city by foot or in a trishaw. The next day we head to...
27 October 2017
My husband and I were lucky enough to sample a Danube river cruise with Tauck recently. Sailing from Vienna to Regensberg and then onto Prague. Our journey started with 2 nights in Vienna staying at the 5-star Hotel Grand Wein in the heart of the city - just down from the wonderful Vienna Opera House and a short stroll to St Stephens Cathedral (where we did do the climb of over 340 steps to the top of the East Tower). An aperol spritzer was required afterwards in one of the local bars close by. The first night we met with our...
01 September 2017
Like a lot of people I have a bucket list of places I want to visit. Very close to the top of my list are Canada - specifically British Columbia and Alberta and Alaska, and what better way to see them than to travel in style and combine the destinations. An ideal itinerary would be to start in Calgary and drive to Jasper, take the wonderful Rocky Mountaineer to Vancouver and then an Alaskan cruise – what could be better? Calgary, home of the Stampede, which takes place every July and features the Worlds largest rodeo is where I would start my...
03 May 2017
My husband and I, and five other Travel Counsellors with their partners and children decided to take a weekend away together and sample a mini-cruise from Southampton to Bruges and Le Havre with Royal Caribbean. The first thing to think about from the ladies point of view was what to wear. Even though it was just a three night cruise, there is still a formal night – a fabulous opportunity to dress up all glam! But no need to worry about baggage allowances, we could take whatever amount we wanted. So four pairs of shoes later, several evening dresses, handbags, day...
03 April 2017
I was very lucky to go on a trip organized by the Moroccan Tourist Board in March. I have been before, but over 20 years ago so I was eager to see what if anything had changed. Marrakesh is just a short 3.5 hour flight from the UK. The transfer to our hotel was very quick, being just 15 minutes from the airport. We stayed at the Movenpick Mansour Eddhabi Hotel which is well placed to see all that Marrakesh has to offer. The interiors of the hotel are fabulous, bright colours, sumptuous furnishings and lots of relaxing water features. The...
26 January 2017
I recently visited Cyprus courtesy of the Cyprus Tourist Board. Our first stay was in the lovely Olympic Lagoon Resort in Ayia Napa. This is a fabulous hotel with several swimming pools and even a lazy river. There are many different types of accommodation at this resort hotel some with their own plunge pools and some great family rooms with small terraces and gardens. The hotel also organises weddings and has a number of areas where you can enjoy a private wedding away from other holidaymakers. My favourite was a sunken garden area with small pools and waterfalls – truly...
24 January 2017
On 24th October 2016 my new wife and I set off for our honeymoon to Mauritius. Katrina had organised everything for us so we didn’t have any worries at all. She had even organised for us to use the Marhaba Lounge at Dubai airport whilst we were waiting in transit. Mauritius was everything we expected, with its white sandy beaches, fabulous watersports and great hotels. We had an amazing time, staying at The Veranda Grand Baie Hotel, and one of the most memorable times was a fabulous romantic sunset dinner cruise for just the two of us with a live guitar player...
05 January 2017
My sister and I visited Koh Samui in November 2016. We flew via Phuket and arrived into one of the prettiest airports I have seen. Our stay was at the Baan Samui Resort which is right in the centre of the hustle and bustle of Chaweng. However once through the entrance of the hotel everything was calm and serene. We were greeted with a welcome cold flannel and a lovely cocktail and shown to our room. The hotel is a small hotel with a beach restaurant and bar and buffet restaurant and large pool. It is situated right on the beach....
14 December 2016
In November I was very lucky to visit Elephant Hills elephant camp in Khao Sok in Thailand. Let me first of all start by saying Elephant Hills is a sanctuary for elephants, not somewhere where they are ridden or made to work. Here you feed them, help to scrub them down and generally watch them have a very enjoyable life. Elephant Hills is a luxury tented camp. I must admit I was concerned about creepy crawlies getting in to my tent, but I had nothing to fear – the only things getting in our tent were my sister and myself! The...
12 December 2016
I have always wanted to see the Northern Lights, so when Katrina mentioned Tromso in Norway I was immediately interested. My daughter and I set off on Friday 25th November on a Norwegian Airlines flight and were so excited when they announced on the tannoy that they would soon be turning off the cabin lights as the Northern Lights would be appearing on the left hand side of the plane – and that’s where we were! This was an absolutely wonderful trip - in fact everything worked for us from the Northern Lights to Whale Watching! The Clarion Aurora Hotel was amazing...
17 July 2016
This was our family's first trip to Barbados and it was just as we had expected, if not better. We travelled out with British Airways from Gatwick and arrived punctually. Picking up our hire car was quick and easy, and then we were on our way to our villa in St James. Our villa was one of 8 villas, all with their own plunge pool, use of a large shared pool and right on the beach (no road to cross just through the garden and onto the sand). We had a 3 bedroom villa all with ensuites, a well-equipped kitchen, lounge...
Sent in by Richard Horn
Southampton, 29 August 2021
Katrina came highly recommended. We gave her our holiday brief and were very impressed both by her friendly manner and her swift and efficient 'same day' response. She presented us with several options fitting our requirements and we subsequently chose one that would not have been brought to our attention without her comprehensive knowledge and assistance. Communication was excellent and our holiday was booked within days of making initial contact. Amidst all the confusion surrounding travel in our post COVID world we have peace of mind and have felt confident and stress free booking through this excellent service. Would highly recommend Katrina and would definitely book through her again!
Sent in by Barbara Queenan
Crawley, 29 August 2021
Highly recommend Katrina, great customer service . She takes time to understand what is important to her customer and her knowledge is invaluable. Will be asking for her expertise again in the near future
Sent in by Leslie Bright
FAREHAM, 28 July 2021
First class service - as always!
Sent in by Nicola Humphrey
EAST GRINSTEAD, 28 July 2021
Katrina is super efficient and helpful - fully recommend her!
Sent in by Gina Newbold
SWANSEA, 28 July 2021
Why go anywhere else to book your holiday when you can book from the comfort of your home. Everything is clearly explained, all documents are printable and Katrina is on hand 24/7 for problems when you are away. We have had two wonderful holidays with no hiccups - so straightforward highly recommended
Sent in by Nikki Humphrey
East Grinstead, 13 October 2020
Katrina's advice and service has been second to none and I would definitely recommend her to others and will contact her again for any future holidays.
Sent in by Tracy Jackson
Ashington, 20 February 2020
What can I say? The hotel was amazing – the holiday was EXACTLY what we both wanted (& needed!!!), we will be going back. Neither of us wanted to come home. It has made me realise I need to have holidays now and then away from it all. Plus having you made my life sooooo simple – it’s usually me that organises everything so by the time I get anywhere I am too exhausted to enjoy myself but this was a breeze.
Sent in by Gemma Baxter
Horsham, 25 January 2020
We recently made the decision that we wanted to go to the Maldives, but didn’t know where to begin as there are so many islands. Katrina and I spoke and her knowledge of the islands was vast and she was able to recommend one straightaway based on our requests and budget. We stayed in a water villa for 2 weeks and we had a holiday of a lifetime. During our stay we booked to dine in an underwater restaurant for my husband’s birthday. Katrina told them it was his birthday and they prepared a special desert for him, which was a lovely surprise. Katrina took care of everything, I had a number of questions before we flew and her response was always quick, she checked our connected flight was on time and messaged us throughout the journey. It was such a smooth process booking with Katrina that I did not hesitate to book a three night stay to Brugge to visit the Christmas markets in December this was also a smooth booking process. I would not hesitate to recommend Katrina of Travel Counsellors, she is excellent at what she does.
Sent in by Chris Lees
Crawley, 18 October 2019
Amazing service, before, during and after my trip! I am so glad that I got talking to Katrina at a networking event a few months ago. I explained that I had arranged to travel to Japan for the first time and needed help in arranging both accommodation and internal travel while there. I didn't know where to start! Katrina was brilliant in understanding my needs and what I wanted from my trip and from that conversation put together the perfect itinerary for my trip with great hotels, local accommodation options and a seamless travel itinerary as well. What had been a daunting trip became an amazing experience, largely in part to Katrina's support, understanding and brilliant connections. Thank you Katrina!
Sent in by Matt Piper
Worthing, 08 October 2019
Due to workload at the time the thought of trying to book a trip for my wife's surprise 30th birthday was going to be a struggle. I approached Duncan and Katrina with my criteria for the trip and within no time at all they came back with various options. Even whilst they were on holiday they were updating me and confirming all the details. I have never used a Travel Counsellor before but I would not hesitate to recommend them and I will be looking to work with Katrina and Duncan again in the very near future.
Sent in by Rachael Sadler
Billingshurst, 09 September 2019
I am currently on holiday, Canada and the USA, all arranged by Katrina! Can’t praise her enough, always on hand to help with any queries, even whilst we have been away. Top service!
Sent in by Joanna Bowles
Surbiton, 02 September 2019
Katrina was extremely helpful ,professional but so friendly and answered all my questions I never felt rushed and it is lovely to know she is at the end of the phone if I have any further queries A very easy and comfortable experience and I will be using her services for any future trips
Sent in by Karl Dimmock
Worthing, 02 September 2019
Despite asking Katrina for her assistance at the last minute, she came through and not only delivered exactly what I was looking for but saved me nearly half on the cost of the tours provided by the cruise company. I would have no hesitation in recommending Katrina's services to anyone
Sent in by David Christmas
Hassocks, 05 July 2019
Katrina arranged our fantastic holiday to St Lucia. She was very professional and attentive. She took all the hassle out of researching and booking our trip and I would not hesitate to recommend her to anyone.
Sent in by Sirish Gurung
Oxted, 08 May 2019
We had the most amazing time on a China trip! Every aspect was arranged to perfection. Thank you Katrina, for arranging it all. I am sure I will be in touch soon.
Sent in by Paul Davies
Southwater, 13 February 2019
Katrina's fantastic and makes the process easy. She's always left me feeling that she has listened to what we want from a holiday and offered accordingly rather than sell us what she's got.
Sent in by Georgia Fox
Cornwall, 07 February 2019
Katrina organised our trip to Lapland, with fabulous attention to detail from my first enquiry to our return, wonderful personal touches included Santa letters and gifts to the children, clothing lists, hand written luggage tags and “for parents’ eyes only” notes to ensure we forgot nothing. It wasn't looking good a week before our departure date with reports of agents cancelling trips because there was no snow in Lapland!! Adults and children alike went into panic mode but Katrina kept in touch with us on a daily basis (un prompted), letting us know what was happening and sharing snowy photos as soon as they were available… I cannot recommend Katrina highly enough, I’ve already recommended her to numerous friends.
Sent in by Peter Maskell
Horsham, 09 January 2019
Katrina has helped myself and my family book a number of holidays and is both highly knowledgeable about destinations and has an encyclopaedic knowledge of the hotels there too! Although you, like I, might think that it’s usually best to go on line for the cheapest deal, it may not always be the best. Katrina’s intimate knowledge adds value and her speed of action and attentive detail provides added peace of mind that itself is invaluable. I highly recommend utilising her expertise when you’re next looking for a holiday, or short break.
Sent in by Sarah Harvey
Billingshurst, 04 January 2019
Katrina Smith is our Travel Counsellor and back in February of this year we booked a family holiday through Katrina. It was a Caribbean cruise and we are so delighted with absolutely EVERYTHING Katrina has done for us. Firstly she had the knowledge to recommend which would be the most appropriate ship for our family dynamic. It was spot on, we had an amazing holiday! We knew right from day one Katrina had our care and welfare as a top priority. Katrina really goes the extra mile, we wouldn't hesitate to recommend Katrina and her services to anyone. Thank you Katrina, until next time
Sent in by Sylvester Swanston
East Grinstead, 11 September 2018
Katrina is ever the professional. I felt like a valued customer and that Katrina would do her utmost best to ensure that all our requirements were met. I have already recommended Katrina to my family and friends and they have been very happy with the service they have received from her. I will continue to recommend Katrina.
Sent in by Helen Henderson
Horshsm, 08 July 2018
Katrina has been fabulous, really friendly and helpful but always incredibly professional. The info she’s given has enabled us to choose a holiday that all 7 of us are really looking forward to. I would not hesitate to recommend her, really really pleased with everything.
Sent in by Martin Riley
Bexhill on Sea, 02 July 2018
My plans changed a number of times due to events beyond my control. Despite this Katrina remained enthusiastic, supportive and extremely patient - going to every effort to ensure my trip would be what I needed - which it was - eventually! I'm deeply grateful and recommend her whole heartedly!
Sent in by David Saunders
Crawley, 28 June 2018
The process of booking the holiday through Katrina, the ease of it all and the small touches such as the gifts and card, were excellent and I have already recommended her to friends. Yes, we can all jump on the internet and book a holiday, but the time saved, stress removed and the knowledge that Katrina was always there to answer questions ( even silly ones whilst slightly drunk on the holiday ), is priceless in my opinion. The holiday itself was met with some trepidation having not travelled abroad with 2 young children before. The whole package put together by Katrina, the extra information and attention to detail ( hand delivering to me all our travel documents, ready for holiday ) made our trip so much easier. Upon our return to her lovely Welcome Home card, 2019’s holiday is already being discussed and can assure you, Katrina will be the first to know and asked to assist.
Sent in by Malcolm Parr
Horsham, 01 June 2018
We have just returned from a wonderful holiday in Crete. This is the second holiday we have booked through Katrina and everything was perfectly organized both times. People often talk about providing a good service, but it is rarely given. Katrina is different because she actually provides an excellent service. Her attention to detail is extraordinary which meant we could totally relax from the first day to the last day. We shall definitely be using her services again - in fact while we were still in Crete my wife said to me "where shall we go next"!
Sent in by Carl Sadecki
Horsham, 30 May 2018
Whilst I have known Katrina for many years this was my first booking with her as my Travel Counseller, I can 100% say that I will be booking with her again and be recommending Katrina to friends and family. At first, I was a little unsure whether to burden her with a group of lads on a stag do, however, Katrina jumped at the chance of finding us the right city break that would keep us all occupied and out of trouble. As a group, I knew it wouldn't be straightforward and we found ourselves having to make a couple of changes to flights which were dealt with quickly and professionally, we were kept informed right up to our departure and found the recommended activities were just what we were looking for. I would recommend Katrina, not only for her industry knowledge and experience but also for her passion and love for what she does, always striving to create the best trouble and stress-free experience for those she is booking breaks for.
Sent in by Emma Butterfield
Haywards Heath, 08 May 2018
I would just like to say a big thank you to Katrina for organising our lovely trip away to Jersey, and what a lovely touch being chauffeured driven from the airport to the hotel. The hotel was lovely and we had a relaxing spa day which was just what we needed, oh and the weather was just perfect! Once again thank you so much!
Sent in by Chris Swanston
Wakefield, 25 April 2018
From the outset, Katrina was incredibly approachable and helpful, assisting my fiancé and I in planning our honeymoon. All we had to do was tell Katrina where and when we wanted to travel, and she took care of the rest, ensuring high quality at each step of the way. We would most definitely recommend Katrina to anyone, the efficiency of her work provided us with the peace of mind that only true professionals can. I have and will continue to recommend Katrina to friends and family. Katrina is one efficient lady.
Sent in by Suzanne Greengrass
Crawley, 11 April 2018
Katrina has now organised two trips for us - our honeymoon and a family holiday to Disney. Both have been brilliant - great places to stay, best times for travel and everything organised. It’s so relaxing to know you have a professional in control and she is friendly, approachable and great if there are any issues! Would highly recommend and already have our next holiday booked with her!
Sent in by Elspeth Hackett
Lancing, 07 April 2018
Had a fab long weekend in Kraków booked through Katrina. Nothing was too much trouble - we were given choices to help us to match to our requirements and everything ran extremely smoothly. Would definitely recommend both Kraków and booking through Katrina. Thanks
Sent in by Samantha Emmerson
Thames Ditton, 27 March 2018
Katrina answered the brief and was in budget. She was brilliant at understanding my needs of one adult travelling with children in terms of booking suitable timed flights with minimal connections.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01403 887190