I'd give 11 if I could. Katy has been brilliant on several occasions for us now. Especially sorting our 25th Wedding anniversary in May. Thank you so much

We would 100% recommend Katy, we've had a great experience booking with Katy. She was so helpful and explained everything in detail. We will be booking again thank you Gemma.

I have already recommended Katy to friends who have used her and are also super happy!

Katy takes all the stress out of booking our holidays! Whether it’s just us four or a larger group Katy is helpful, patient and friendly providing all the little extras! Would highly recommend!

Excellent service. Quick and thorough. Very friendly. Nothing feels to be too much trouble. I am so happy that Katy was recommended to us

We have recommended katy Fletcher to many people. She makes sure all our paper work is up to date .. She goes the extra mile with communication and makes us feel secure with our holiday .. Katy feels like a friend / family member she delivers the perfect experience when booking a holiday. A big thankyou to katy fletcher ..

Katy was fantastic. Swift replies, expert knowledge, answered all our questions, very patient and super friendly. Highly recommend and will use again

Katy is fab at her job, very helpful and can’t do enough for you, wouldn’t us anyone else. Thank you Katy

Katy was so helpful and send through plenty of options as well as recommending so great places would have not though to have look at . Katy is professional helpful and great at her job . She manage to get the best deal possible with our budget . Thank you Katy

We always book with Katy and I recommend her to everyone. She is always so helpful and goes over and above to make sure the holiday we book is absolutely perfect

Katy was quick to provide a quote which was very detailed and also answered the questions we had with a timely response. Lovely helpful lady.

Katy goes above & beyond ??without doubt the most professional , travel consultant we’ve encountered. On our third booking with her , we are very difficult clients with high standards and challenging requests , she’s surpassed everything we’ve thrown at her . We certainly won’t be trying anywhere else . Mr and Mrs Davidson

You go above and beyond

Excellent service. Friendly, knowledgeable and goes the extra mile to tailor make the package for you. A pleasure to deal with. Will definitely booking with Katy again. Thank you.

I've booked through Katy twice now and she always goes above and beyond to try and find you the right deal. With the recent close of business from Thomas Cook, Katy found us an alternative holiday within budget. As far as I'm aware, she was not only finding replacement holidays for myself but other people too.....and had been up since the early hours that day. I'd 100% recommend Katy and often mention her on social media to friends looking for holidays and flights. Definitely someone you need in your contacts list of travel agents.

Excellent service. Katy gave a service above and beyond our expectations at a difficult time when Thomas Cook went into administration.

This is the second time I have booked with Katy. She’s absolutely great. I've already recommend her to many of my friends/family and will continue to do so. She is fabulous nothing is too much for her and she will continue to work hard to get you the perfect holiday!!

Katy takes all the stress and hassle out of booking your own holiday. She listens to what you want and always gets you what you want. Sometimes she throws an alternative idea in which again is really appreciated. I would highly recommend her. Such a lovely person. She goes above and beyond what's expected.

Being able to book a trip saying what you want and have a lovely friendly person deal with it . It takes takes away all the stress and hassle from you and you know that everything will be just right.

Absolutely brilliant. Have been telling everyone how fantastic booking my holiday has been

Nothing is too much trouble and Katie's knowledge has been invaluable to choosing where to stay .

Katie is always patient, and knowledgeable

our family holiday. Prompt, professional and friendly service.

Nothing was too much trouble for Katy. She was very professional and friendly and would certainly use her again.

Katy is an asset to your team. She gets to know her clients different needs from couple holidays to family holidays she has delivered! Her attention to detail with her correspondence is excellent. I have recommended Katy to a number of my friends and family due to her friendly service, knowledge and experience.

Always delivers a good and excellent service

Katy has been absolutely amazing! We cannot recommend her enough. We have just returned home from our 7 night trip in New York which has been fabulous & wouldn’t have been possible without everything Katy did for us. She spent time in finding the best hotel for us booking all our flights, transfers to organising our New York attraction passes, bus tour, shows & finding out the best days to visit the different attractions. Katy did everything for us & more. Thank you so much again Katy for everything. We will definitely be booking with you again

Katy is a lovely young lady and we have used her to book a cruise, she was very helpful, explained everything and booked in no time just what we wanted, I have already recommended her to people I know, Thank you Katy

Friendly service and very helpful

Katy was wonderful

Katy has been very helpful and nothing has been too much trouble, she has answered all of my questions.

Fantastic, friendly and very efficient service! Not to mention she saved us a fortune on our holiday.

Katy, was brilliant, I told her what I wanted and she delivered, was so helpful and kept in touch throughout. Won’t be going anywhere else now x

As a returning customer the service was excellent yet again, I could not recommend Katy enough, her attentiveness to cater to our needs was exceptional. I will definitely be coming back to Katy for any future trips.

We will be recommending Katy to all of our friends and family.. she provides a very good service and nothing is too much trouble for her

Fantastic service, professional and friendly. Took everything I requested into account and found me a great deal on flights, and also booked car parking for me. I would highly recommend Katy to any of my friends, relatives etc

Katy fletcher has without doubt worked her socks off for us on our trip to New York. Not only was this a surprise for my daughters 16th (no pressure) I worked in travel for 15 years before becoming a home maker and am told I have very high expectations! . I don’t mind admitting I can be quite a perfectionist but none of this phased Katy (even me emailing from Nyk About shows) Katy is a true professional and I would recommend her to any one. Thank you!

Katy was extremely helpful, listened to what I wanted from my holiday and recommended hotels and resorts that were just what I was looking for. Nothing was too much trouble for her she exceeded my expectations. I would not hesitate in recommending her.

Really helpful and sorted me a trip exactly what I wanted.

I would definitely recommend Katy! She has lots of knowledge on all destinations and up to departure keeps in contact to make sure you take all the correct documents with you! We are having an amazing holiday and definitely will be booking with her again! She definitely went above and beyond

Could not have asked for a better service! Katy got me the hotel I wanted and not only that but a room very close to my family, all the information I needed, any questions I had I felt at ease to contact Katy she really did look after me and I can not thank her enough! I will for sure be using Katy to book all my future holidays!

Had the most amazing and relaxing day with my husband. This hotel is beautiful, I really can’t thank Katy enough for finding us the best most perfect honeymoon hotel eve. We have always booked our holidays with Thompson’s and we always felt safe but never 100% happy, after my mum booking Mexico, me and the girls booking Marbs and now mine and my hubbys honeymoon we will never turn back. Katy with Travel Counsellors all the way! Never been let down and Katy does everythin she can to look after us we literally do nothing once she’s helped us pick our holiday thank you so so much Katy. You do your company proud

A thorough search process fully understanding the needs of the customer. Also impressed with further travel support booking of airport car park and at reduced prices. A one stop shop service which I will certainly use again and recommend. Katy was great and nothing was ever too much!

Very knowledgeable, delivers exactly what is required. Spent plenty of time sourcing our holiday pleasant manner, polite and professional.

A great service...very easy to book with plenty options...great communication and some superb personal touches...would not hesitate to recommend...

Took all the work away from myself and my partner and is still continuing to book things for our trip so we don't have to chase this up. Very friendly and knows exactly what you want and finds amazing deals! Thank you so much Katy, cannot wait for our trip to NYC!

Outstanding! She planned for my partner (so he didnt have to) my 40th birthday trip to Vegas, everything planned for us and even the reminders of who needed to be called and when for taxis etc. Went over and above what I could have expected any travel agent to do. Thank you so much!

Katy has been an absolute star as she has put up with my ever changing plans for my 30th Birthday trip to New York in December. She has managed to source out the best possible locations and flights and book everything whilst designing an amazing itinerary which will undoubtedly see me turning 30 in the best possible way. Thank you for everything, the countdown is officially on xx

Very helpful and professional in what she does and goes through all the little details with you, will be booking again and recommending friends too

Fantastic service, Katy went above and beyond to find our perfect trip!

Katy was brilliant from the start with our needs that we required for our golf break, finding us an amazing hotel and some great golf courses for a brilliant price, can't wait to go now. Already recommended friends and family and looking at booking another holiday myself very soon .

Amazing service from Katy!! I had never booked a holiday without going in to a travel agents but now, I can't see us booking a holiday any other way than through Katy and Travel Counsellors. Great service, great deal!!

A massive THANK YOU katy for organising our 2018 honeymoon! You met all our requirements and the hotels are just perfect! Fantastic, friendly service.

Thank you so much for booking our fabulous holiday! Fab service and fab price will definitely be booking again