Lee Munn

I have recommended Lee to a number of my friends, having worked with him for several years; the service he provides is excellent in every way. He is always willing to be contacted and responds to messages promptly if he is away from his desk. Lee is invariably happy to offer advice concerning an itinerary, with transport links and timings of flights, trains etc carefully considered. Hotels are also selected with attention given to their quality and location so my friends and I are always certain that all the necessary arrangements will be in place for a memorable, thoroughly enjoyable trip.

Lee Munn has organised a number of trips for me and for my friends, and we have been extremely happy with the efficiency of the admin, the quality of the support and the standard of all flights, accommodation and excursions booked. Definitely my 'go to' expert for any trips I will do in the future.

Lee is my absolute go-to person for holiday advice. I trust him to get us the best deals at the best prices and he has never disappointed us. Recently we had a problem with one supplier in the USA and Lee was absolutely on our side, made every effort to get things sorted, and when it didn’t work he then made every endeavour to get us money back. He was amazingly supportive, went above and beyond. He is quite simply brilliant.

Whenever I wish to travel abroad, all I need to do is supply Lee with my proposed itinerary (flights, destinations, timings, venues, hotels, ground transport etc) and he invariably replies promptly with a plan - sometimes plan A, plan B and even plan C, offering various routes and hotels. Once the final details have been put in place, the travel documents follow swiftly, and Lee is always available to answer any last-minute questions. It is a pleasure to conduct business with Lee, as nothing is too much trouble for him. He is always friendly, enthusiastic and helpful, and I frequently recommend him to my friends.

We have just returned from our second holiday arranged by Lee from Travel Counsellors and have been delighted by everything he has done to make our holidays perfect.

Incredibly well organised service from Lee. Travel arrangements were brilliant . Pre travel information arrived in plenty of time to check.. Hotel in Hong Kong brilliant and well positioned. Guided tour by local guide informtaaive and spell binding. All flights by Cathay Pacific organised effeciently and local Staff helpful beyond. Lee on the whole trip was incredible with us step by step and available for fdirection and advice at all times. His organisational skills were well to the fore and it was evident that much preperation had taken place in the year before the event. Well thought out trips showing the culture of Japan in so many ways. It was good to have such an approachable travel expert on hand virtually 24 hours a day. Good social skills and a sense of humour are also very evident and problems dealt with quietly and effeciently. Our trip to Hong Kong and Japan was a wonderful experience,tiring yes but took in so much on this once in a lifetime experience. Thank you so much Lee for all your hard work to ensure our and others holidays went off with out a hitch.

I have just returned from Tokyo where I attended the athletics championships and then had a four day add on tour to round off a very memorable holiday. Lee arranged and booked my flights simple you might think but not when you are dealing with someone who is frightened of flying and who as never done a long haul flight before Lee helped through this even phoning me to explain the kind of flight I would be undertaken and how best to cope on board the plane. The add on tour was amazing and the choice of hotels first class the company that Lee had arranged to be our guides were very well informed of the places we visited . I have travelled with Lee now quite a lot following athletics and I can only say it’s an outstanding service from start to finish his attention to detail and customer relations is second to none it’s a personal touch and among the group I was with makes you feel totally reassured. I cannot put in to words really but for me Lee offers a service which is of a very high standard and I have been on few trips now and that high standard is consistent throughout.

Lee has organised three holidays for me, and each one has been absolutely superb.All the details such as flights, transfers, hotels have all been perfect. Plus the options that Lee looks into for you, before booking are so good, so you can have a bespoke holiday arranged, I would recommend Lee absolutely.

Lee provides a consistently excellent service, and nothing is too much trouble for him. He is happy to suggest slight alternatives to any proposed itinerary in order to make a trip even more enjoyable, and he always responds to any questions promptly and efficiently. He is professional in everything he does - yet he retains a thoroughly friendly approach, giving his clients confidence.

As always, Lee is knowledgeable and always happy to help you explore every option. I always feel I'm getting great value, not just from the cost but also from his expertise.

Lee listened carefully to all we hoped to include in our trip. He sent a provisional itinerary through quickly, which not only included what we had asked for, but also a few suggestions and extras of alternatives that we might like. A subsequent phone call sealed the 'deal', and we paid our deposit. A great service all round!

Extreme patience, courteous, friendly, considerate & enthusiastic, excellent comprehensive advice & assistance, for which many thanks. Much appreciated & thoroughly recommended..

Lee has been AMAZING at sourcing and sorting our Honeymoon for January 2025. Nothing is too much trouble, he is quick, efficient, and extremely knowledgeable. I would highly recommend Lee and will definitely be using his services again in the future.

A very well-organised tour with detailed information regarding travel connections and trip arrangements. The connection to Naples from Rome was seamless and each traveller was given their own personalised itinerary for returning home from Sorrento. The trip to Pompeii was well-organised also and Lee was always available in Naples to assist with queries. Thank you Lee for a great holiday!

If there was a higher number we would use it eg. 20+ .Lee rescued us within minutes without making us feel like idiots, when we had not realised that we had to book flights for a trip to Rome. He knew the people to call and organised flights out and back in the same day that we called him. Highly recommend his services.

Once again Lee has been excellent in helping us with our next holiday. Despite us having some specific needs but not really having a destination in mind, Lee has been very patient and provided us with various suggestions. This enabled us to narrow down exactly what we wanted, and with Lee's help get something booked thing that is just right, and with great flight times.

We recently entrusted Lee Munn - Travel Counsellors with our relocation from Australia back to the UK, including a holiday to Bali in between. Managing 90kg of luggage and a toddler, our requirements were specific, from weight allowances to hotel preferences in Bali. Lee's service exceeded expectations. He comprehensively understood our needs, arranging transfers, coordinating multi-ticket flights, and securing ideal 4 and 5-star resorts in Bali for our family. Throughout our trip, Lee maintained excellent communication, ensuring our enjoyment and smooth operations. We also sourced travel insurance through Travel Counselors. Overall, Lee's expertise made research seamless, operations smooth, and we eagerly anticipate booking with him again, recommending him wholeheartedly to friends.

Lee was recommended by a friend who has used his services for many years. I wanted to take a trip to New England and didn't really know where to start. It was a little overwhelming and I was at the point where I thought I wouldn't bother. However, I remembered Lee and contacted him. He has been amazing in setting an itinerary to suit our length of stay, organised all accommodation, flights and car hire. I know he'll be a phone call/email away if I need him and we are super excited about our trip. I can highly recommend Lee and Travel Counsellors.

Lee replied promptly to my requests and offered plenty of different options. This is the second time for me to receive support from Lee and I will most definitely recommend his services to others.

Excellent service - most helpful, especially as I've not been abroad for six years and I'm therefore very rusty with all the procedures and requirements. Lee was a great help!

Honestly could not have been happier with Mr. Munn's services. He was extremely forthcoming and helpful, and beyond efficient in every step of the journey. I am deeply grateful, and will definitely be recommending him to others wishing to travel, and requesting his services again in the future.

Excellent customer service. Very prompt, friendly & helpful. Options fully explained & questions answered. Would highly recommend.

My experience with Lee as being first class nothing seems to much trouble. I am a return customer and no doubt will be returning again. Faultless service from start to finish.

Lee is amazing to deal with, super quick to answer questions, even quicker to come back with quotes and always happy to amend things - don’t know what we’d do without him.

Hi Lee, Just a quick note to say thank you very much for ll your hard work in organising flights etc for our recent swim camp. The whole trip was a complete success from start to finish and we have decided we will be returning in 2 years time! Thanks again,

We just recently returned from 9 days in Budapest and we can say that it was a 5 Star experience, led by Lee and his team. Nothing was left to chance, every aspect of the trip was arranged to the highest order, from transfers to accommodation to recommendations for places to visit in Budapest. Any challenges that did arise, Lee dealt with them calmly and thoughtfully, quickly finding solutions. He made it easy for us to enjoy a great holiday experience.

Len and I wish to thank you for your efficient, professional and friendly service before and during our recent Budapest trip. As always, you deal with everything so well and it's comforting to know we are in safe hands. Getting up to check our 5am transfer worked out was above and beyond! Thank you so much Lee.

Firstly, I cannot thank you enough for all your superb organisation for my trip to Budapest for the World Athletics Champs, then my add on trip to Vienna. The entire trip was amazing , the Athletics tickets were superb, as were the two hotels that I was booked into in Budapest and Vienna. All my transfers were perfect. Even with the Gatwick Air Traffic Control major issue, you worked tirelessly to try to resolve everyone's problems. Huge, huge thanks for such an amazing trip , once again.

Many thanks for the excellent organisation of our travel arrangements for our trip to Budapest with an extension to Vienna. The documentation we received was very clear and efforts had been made to ensure that we had the best possible flights. All transfers were organised for us and it really felt that it was personal. I would certainly recommend the company for anyone wishing to arrange a holiday.

Lee, was recommended by a friend, I was looking to arrange a family holiday to Australia . First contact via email to Lee his reply was swift with good content . A face to face meeting followed shortly after I was impressed by his knowledge of the travel industry. This was an informal meeting he presented in a good manor and enthusiastic. He was attentive, took notes on the fine details as I required support assistance with elderly relative . I was very impressed with the service on offer, mostly the attention to detail and family's needs during our travels also the knowledge of the area the family were visiting . I would not hesitate to recommend the service of Lee to others for a personal bespoke service .