Mandy always listens to my needs and finds the perfect holiday

Hi Mandy , just want to say we had an amazing time in Krakow and thank you for organising all our excursions before we went and your continued support whilst out in Krakow. We received our ‘travel counsellors’ folder with everything labelled and organised hotel transfers, flight tickets , excursion tickets etc this took a lot of stress out of our holiday , even our luggage labels were filled out . Everything ran to clock work from start to finish . Mandy you even supported us whilst out in Krakow on booking a further trip , so professional and helpful at all times . Thank you again for your patience in organising this surprise trip , you went the extra mile to ensure everything ran smoothly . A truly professional and knowledgeable lady who offers a first class personal service tailored to individual needs . Will definitely use your services again Mandy

Very impressed with prompt service. Good choice of options available. Very helpful and knowledgable. Would thoroughly reccommend Mandy.

I always recommend Mandy. She is amazing

Thank you Mandy for all your help

Mandy was informative and helpful, willing to meet with our group in one of our houses. Her response has been prompt and we are very happy with the service provided. 10/10

She never lets you down. 10/10

Very good, efficient and personal service. Would highly recommend. 10/10

Mandy is always very helpful and makes me feel like she cares about what she arranges for me. 10/10

We would never have come up with such a super trip even if we had spent weeks surfing the net

Mandy helped us decide on the right shape of holiday and full of suggestions for things to do and see

Mandy was as helpful as ever.

Mandy provided travel options and a range of hotels to choose from. Advice on flying options particularly welcomed and organising transfers gave a huge peace of mind. Cannot believe I've waited so long to use this service, should have done so years ago - such a personal touch and a totally different experience from using the usual high street travel agents. Would absolutely recommend to family and friends and will definitely use them again for future holidays.

Mandy is always there for any help you may need and a chat.

Extremely helpful and speedy responses, thank you.

Mandy dealt quickly with our rather confused brief and changes of mind about flights and destination, to provide an ideal solution.

Excellent service. Thank you.

I always recommend Mandy to everybody. She is always so helpful.

Mandy is fantastic, she always goes above and beyond and she has been instrumental in creating some wonderful memories for us and I look forward to all our future adventures via Mandy!

We're vey happy with the support we have received from Mandy. I'm sure she does more than what is expected of her. I couldn't have booked this holiday without her, too stressful! She's put up with my moaning, changing dates and places, etc. I would definitely recommend Mandy to family, friends and colleagues

We have used Mandy on many occasions and have always been satisfied. Thank you.

Brilliant service and love the personal touch.

Great work. Great support. Great service!

Mandy is great - known her for years , very helpful and the 2nd time she has organised a holiday for us, would highly recommend!.

Mandy is the most helpful travel person, and she came recommended , top marks and when I asked a lot of questions about the cruise ships she was very knowledgeable

As a person who likes to hunt down great deals by booking their own holidays via the internet, I was curious to try Mandy as a comparison, to see how far out she was in terms of pricing and quality! I have never been so happy to say how wrong and misguided I was! Price is key when booking your hard earned holidays, absolutely but Mandy the Travel Counsellor has so much more to offer. I didn't realise but I gave her a really rubbish brief and turned my nose up at every hotel she came up with. She persevered and managed to extract some more information from me that I didn't even know was important to me. I wanted a hotel that is fairly central but not in the centre, about 2 tube stops to be exact. I always wanted a trendy/quirky hotel but not expensive, along with many other contradictory demands! Mandy came back with the most perfect hotel that we couldn't find on the usual internet search engines, which ticked all boxes and more. She booked the flights, transfers (which were so impeccable from the timing, to the vehicle, to the driver) and even contacted me to say that she had heard about a Vienna Pass that may be of interest to us....it was one of the best purchases for the holiday! I didn't have to do any online check-ins - done, no printing of docs as they all came in a specific travel wallet - done, luggage tags both ways - done....she did everything except pack my bags, which I might work on for next time! Whatever holiday you are booking, Mandy should be your first point of contact. She shouldn't be a hidden gem and I for one am enjoying telling everyone how I have enjoyed the most hassle free, luxurious holiday booking experience of all time! Thanks again Mandy .

Always helpful, very knowledgeable , always friendly.

Always happy with the service and is very helpful in answering any questions.

Mandy, was very knowledgeable about the cruise itinerary and sorted us out quickly and efficiently, Just can't wait to go now!

Hi Mandy just to say thank you very much for organising our holiday - we had a lovely time and yes we did find the bar at EMA!!! Thank you for the welcome home card - a nice touch! It was great to have all the arrangements sorted out for us so that we didn't have to worry about anything. The transfers were great and on time and helpful. The hotel was nice too with great breakfasts! We'll be getting in touch with you when we next go abroad

When asked if I would recommend my Travel Counsellor this is absolutely the easiest question I've had to answer for a long time. Mandy is excellent whenever we use her services and it is reassuring to know that she is on call if anything goes wrong on our frequent trips.

Mandy is outstanding I have used her for over 10yrs and always been extremely happy. She is helpful patient informative amd a great person to know

Very informative and just what we needed

Its never too early or too late to get an answer from MANDY. Nothing is too much trouble.

A super lady to deal with.

Mandy is always extremely efficient. The after sales service is second to none. Who else would check you in online, print boarding cards and even write your luggage labels for you! We even arrived home to a lovely 'welcome home' card. We will definitely recommend Mandy to all our friends. Fantastic service with a smile! :)

Mandy has booked several holidays for us and we will continue to ask her to do so. We have recommended Mandy to others.

Excellent service and attention to detail. I'm a difficult customer, changing my mind time and time again, adding things to my requests and questions popping in to my head at all times of the day. For my Travel Counsellor, nothing was too much trouble, I think I received about 10 different quotes all in all and emails were answered in no time (even on a Sunday evening!) Great advice given too about where was best to stay, things to do while i'm away and little tips on things that will make my holiday that much easier. You get a personal touch with Travel Counsellors, with them even doing my online visa for me which was ace! Will definitely use again for my next holidays. Thanks Mandy!

Mandy goes the extra mile to help you find your ideal holiday at the ideal price.

Mandy is available when you need her. She goes out of her way to make sure that you get the best deal.

A big thank you to Mandy who I find to be very efficient and helpful plus has lots of patience.

I always tell people about Mandy and how helpful she is.

Mandy was very attentive and patient with our very large booking. I hope the holiday will be as good as the service!

We've just booked a Caribbean Cruise with Mandy. After lots of hard work on her part Mandy has found us the perfect package to suit our every need. We've booked all our holidays through Mandy Oldknow since 2007. Mandy is very helpful and ensures everything is in order, we can sit back and relax knowing Mandy will take care of us. Mandy always aims to please and gives us great customer service, hence why we keep coming back each year to re- book more holidays.

As usual, Mandy was most helpful and provided a first class service.

Always first class service from Mandy. Usually book a cruise around midnight and after a few exchanges of emails the job is done. I always book my cruises with Mandy because of this excellent service.

Mandy Oldknow always give exceptional service.

This is the second holiday we have booked through Mandy. And I can recommend her 100%. I usually worry about details but I know Mandy has everything covered :-)

First class, nothing too much trouble.

Many thanks for all of this, you have been wonderful and we will be highly recommending your service to our friends and family.

We have used Mandy quite often, she is fantastic.

Booking was quick and easy.

Thank you for booking our honeymoon Mandy. I gave you very little information to work with, but you managed to come up with the right holiday for us.

I was very impressed that Mandy was able to 'open a door' that I couldn't.

The service I received from Mandy Oldknow was most commendable. She was highly professional, prompt, extremely helpful, made my booking hassle free. I will certainly be recommending her services to all my family, friends and acquaintances.

Mandy is always cheerful and helpful she is a pleasure to deal with.

I have already recommended Mandy Oldknow to friends (who have then booked holidays with Mandy's assistance) and others whom I hope will go on to become customers.

We have used the services of Mandy over a number of years and found that we can confidently start enjoying the holiday from the moment we tell her what we would like to do. From that moment on she makes all the special things happen. She clearly has taken the time to understand what we want from a holiday.

I find Mandy extremely helpful and very accommodating with requests. She is a credit to your company.

Mandy is always extremely helpful and treats silly little enquiries the same we as she deals with the big ones.

As always, Travel Counsellors gave me the perfect service. Would I go anywhere else for my travel bookings...NEVER!!

Mandy provided excellent service and a great deal. Nothing is ever too much trouble, and she found exactly what we were looking for.

We have found Mandy absolutely amazing. She has spent so much time finding our dream honeymoon and we shall never be booking a holiday without help from Mandy again.

Mandy is always excellent, no problem is too big when she is seeking out the best and most suitable deals and travel arrangements. We always recommend her to friends without exception.

Mandy is the best. Over very many years she has become a great friend and she is a huge asset to Travel Counsellors. We cannot recommend / rate her highly enough.

Mandy has been our Travel Counsellor for the best part of ten years. She has organised many of our cruises and other trips in an exemplary manner, always finding the best and most suitable deals to meet all our particular needs. Only last week she completed a land tour and cruise package to Alaska for us with add ons. It wasn't straightforward but she overcame all difficulties creating a package that we are very pleased with. This is what we have come to expect from the service that Mandy provides. We have always recommended her to family and friends without reservation. Many thanks Mandy.....as always!

Mandy pulled out all the stops when I needed help with a 'difficult to sort out' itinerary at short notice flying in and out of different airports with rail travel between cities. Our 8 day trip to Madrid and Valencia was perfect. Can highly recommend using Mandy's knowledge and expertise to make organising any trip stress-free.

Mandy has booked several holidays for us, and they have all gone swimmingly and been great. We have had great rooms in great locations and good journeys. Mandy is helpful, informative, knowledgeable and friendly and I would have no hesitation in recommending her services.

Mandy is knowledgable about all the liners and will advise you on any area of a holiday you are interested in. You can take all the time you need and she never hurry you into a descision. It has been a pleasure to talk to her over many years. We have recommender her to many of our friends.

I found Mandy Oldknow extremely pleasant to deal with. She was very polite and she tailor made our honeymoon for us to fine detail and for a great price. Everything was booked and confirmed swiftly. Night or day Mandy always seemed to be in a position to respond. An absolute pleasure to deal with and I will certainly be booking my next getaway with Mandy. Keep up the good work!

Mandy was recomended to me by my son who has used her for years. I now have also used her Mandy for a number of years and found her very efficient and helpful. A big advantage over normal travel agents is that she can be contacted for help out of normal office hours. I have no hesitation in recomending Mandy to handle all your arrangements.

A first class all round service is provided by Mandy. No task is too large or too small. You always get a very keen price whether is a hotel room, a holiday around the the world or a cruise. You can contact Mandy by landline, by mobile or as I do by email. I have booked a number of cruises and always get great attention even at 11pm. I would recommend Mandy for all holiday requirements.

I've been dealing with Mandy for about 8 years now. Why waste hours in the travel agents? Mandy does all the leg work and she remembers all of my details which makes her service very efficient and friendly. I have been on some awesome holidays all arranged flawlessly. All in all Mandy goes the extra mile and delivers exceptional service whilst maintaining competitive pricing.

She is always ready to help even with the awkward questions we ask. Also very pleasant and nice to talk to. She is very helpful in booking and arranging all our holidays.

I would like to thank Mandy for arranging our cruise. She always finds us a great deal on the right ship. She has been on so many ships, so I know she will give us the right advice. I wouldn't consider booking with anyone else. Thanks again Mandy, we are looking forward to the cruises we have booked for 2009.