Sent by Charlotte Marshall-Clarke
Derbyshire 07/07/2019
Based In Alfreton
My journey in travel began in 1988 as a YTS trainee at just 17. In September 2000, I became a Travel Counsellor, and I’ve been dedicated to this amazing role for 24 years – which coincides with Travel Counsellors' 30th anniversary. Time flies when you’re doing what you love!
Community is at the heart of what I do, which is why I joined the Rotary Club of Alfreton in 2014. I was honoured to become President in 2018 and have proudly taken on the role two more times since.
Family is a big part of my life, too. My son Connor, now 23, has grown up alongside my career. In 2022, he moved from volunteering to working, so now funds his own trips – a real win-win!
We’ve been fortunate to explore incredible destinations together. From Alaska to the Caribbean, we’ve seen some jaw-dropping places. Greece stole our hearts in 2023, with visits to Chania, Crete, and Athens – it’s a new favourite!
In 2024, we cruised the breathtaking Norwegian Fjords on P&O’s Iona in May and sailed on Disney Cruise Line’s Dream in September. We also kept up our tradition of UK breaks, with zoo visits, our annual Blackpool getaway, and a first-time trip to the Lake District – it didn’t disappoint!
On top of this, I attended the CLIA River Cruise Conference in Amsterdam and the Ocean Cruise Conference in Southampton. These events keep me up to date with the latest in the cruise world, ensuring I offer the best advice to my customers.
Planning holidays for my customers is my passion. I take great care with every booking, ensuring it exceeds expectations. As a Travel Counsellor, I get to know my customers personally, tailoring each trip to your preferences. From restaurant recommendations to financial protection, I’ve got you covered for complete peace of mind.
My support doesn’t stop when your trip begins – I’m here every step of the way. With flexible hours, I’m just a message away, 7 days a week.
With my recent travel experiences, up-to-date industry knowledge, and access to thousands of suppliers, hotels, flights, tours, and more, I’m ready to create a personalised, extraordinary holiday just for you.
No enquiry is too big or small, so don’t hesitate to get in touch. I’d love to help plan your next adventure!
Derbyshire 07/07/2019
Derbyshire 21/05/2019
Derbyshire 21/05/2019
Buckinghamshire 02/09/2018
Buckinghamshire 02/09/2018
Ripley 09/07/2018
Lanarkshire 09/07/2018
Hampshire 09/07/2018
Lanarkshire 09/07/2018
Uttoxeter 16/04/2018
Lanarkshire 27/02/2018
Peterborough 27/02/2018
Derbyshire 27/02/2018
Wigan 27/02/2018
Alfreton 02/02/2018
Northumberland 30/01/2018
Belper 24/01/2018
Buckinghamshire 24/01/2018
Alfreton, Derbyshire 03/01/2018
Alfreton 26/07/2017
Huddersfield 31/05/2017
Chesterfield 13/03/2017
Brighton 13/03/2017
Alfreton 26/01/2017
Ilford 21/01/2017
Alfreton 13/12/2016
Ringwood 16/08/2016
Alfreton 16/08/2016
Chesterfield 03/05/2016
Selston 28/04/2016
Lytham St. Annes 28/04/2016
Ilford 20/04/2016
Cambridgeshire 20/04/2016
Scotland 20/04/2016
Derbyshire 01/12/2015
Derbyshire 14/08/2015
Ripley 11/08/2015
Alfreton 11/08/2015
Lanarkshire 11/08/2015
Motherwell 11/08/2015
Wakefield 11/08/2015
Buckinghamshire 11/08/2015
Buckinghamshire 03/06/2015
Derby 03/06/2015
Peterborough 03/06/2015
Motherwell, Lanarkshire 28/10/2014
Ilford 28/10/2014
Chesterfield 28/10/2014
Chesterfield 28/10/2014
Alfreton 25/03/2014
Bradford on Avon 27/01/2014
Somercotes 23/12/2013
Chesterfield 23/12/2013
Peterborough 18/09/2013
London 18/09/2013
Bristol 18/09/2013
Leeds 20/05/2013
Ripley 13/05/2013
Peterborough 01/05/2013
Buckinghamshire 30/04/2013
London 30/04/2013
South Normanton 30/04/2013
Alfreton 30/04/2013
Lytham St. Annes 30/04/2013
Southsea 30/04/2013
Lytham 07/02/2013
Northwich 25/11/2011
Belper 12/11/2010
ringwood hants 09/11/2010
Cannock 21/09/2010
Motherwel 29/03/2009
Motherwell 26/03/2009
Heanor 13/03/2009
MILTON KEYNES 09/03/2009
Alfreton 06/03/2009
10/09/2022
Take a look at some of the sights in Columbia. Is it on your 'to do' list?
07/04/2021
I hope you enjoy reliving your travel memories with us as you watch our film, and when you’re ready to travel again I’ll be here for you,
27/12/2020
Let me take you somewhere good, somewhere you can enjoy while helping the local people who depend on travellers.
24/12/2020
Now more than ever, when booking travel, you need to make sure you have a trusted travel professional.
08/10/2020
It's time to start dreaming of holidays for next year and the years to come.
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
01 September 2025
On 22nd July, I set off on a fam trip to discover one of the most scenic and culturally rich cruise itineraries out there – the Douro Valley & Salamanca river cruise. It wasn’t a holiday (although it often felt like one), but a chance to experience the trip first-hand so I can share it confidently with you. Getting There – Easy Start to Porto I caught the train from Alfreton to Manchester Airpor
29 May 2025
As promised, here’s a little bit about the incredible man behind the name Fridtjof Nansen – the inspiration for the beautiful HX expedition ship I visited recently. Nansen was a true pioneer. He was the first person to cross Greenland on skis, led daring Arctic expeditions, and even tried to reach the North Pole back in the 1890s. But he wasn’t just an explorer—he was also a scientist, a diplomat
29 May 2025
Recently, I had the opportunity to spend two exciting days in Hamburg for a very special reason—an exclusive visit to the HX expedition ship Fridtjof Nansen. From start to finish, it was a fantastic trip filled with culture, camaraderie, and a deep dive into one of the most innovative expedition cruise experiences on the water today. Day 1: Arrival and Exploring Hamburg. Our journey began at He
25 April 2025
I’ll be honest – when I first heard about Ambassador Cruise Line, I wasn’t entirely convinced. A newer name on the UK cruise scene, offering traditional cruising at what seemed like too-good-to-be-true prices... I wondered if it would live up to the standard I’ve come to expect from other cruise lines. But after stepping onboard Ambition in Liverpool, I’m holding my hands up – I was wrong. Very
22 April 2025
While sailing on the beautiful Norwegian Aqua, we docked in Zeebrugge and opted for a shore excursion to the charming Belgian city of Ghent. Having all visited Bruges several times (I was only there last September on a Disney cruise!), we decided to try something different—and I’m so glad we did! We booked the organised tour through NCL at $61.00 per person. It was a five-hour trip in total, with
01 March 2025
Travelling alone can seem daunting, especially if you’ve never done it before. The idea of navigating unfamiliar places without a companion might feel overwhelming, but solo travel can be one of the most rewarding and liberating experiences of your life. With the right approach, you can enjoy all the benefits of travel without the worries. One concern many solo travellers face is the cost. It oft
08 April 2024
I started the trip on a morning flight out of Leeds Bradford with KLM. The flight only took only 50 minutes and was so efficient, by the time the crew had served the free drink and snack, it was time for your tray tables to be stowed away again for landing. The direct train from Schiphol airport to Amsterdam Centraal takes around 16 minutes and is 5.90 Euros. The best thing about it is you can bu
18 June 2018
If you follow me on Facebook it’s likely you will know that Connor wants to be a zoo keeper. It’s great that he knows what he wants to do, and it also means we get to visit lots of places, so he can gain as much experience as possible. This week we were in Edinburgh in the sunshine. We have East Midlands on our doorstep and as we can fly to Edinburgh in only 55 minutes it was the obvious way to
18 June 2018
Today I made the journey from Alfreton along the beautiful Derbyshire roads to Glossop to visit Reubens Retreat. Reubens Retreat is not just a building, it’s an amazing charity that came out of tragedy and is close to the hearts of myself and all my fellow Travel Counsellors. I have been wanting to visit for a long time, but you know how it is, life sometimes gets in the way. This time nothing
29 January 2018
Queen Mary 2, Cunard’s flagship is a fabulous cruise liner, like nothing else at sea, she isn’t just a cruise ship. I was lucky enough to sail transatlantic from Southampton to New York when QM2 was a very new ship. I was so excited, and I have to say the trip was everything I hoped it would be. Room service hot chocolate every morning on my balcony before eggs benedict for breakfast in the res
29 January 2018
For Christmas my brother bought me a coffee machine, one of those with the pods you pop in. A lovely present you say, well yes, it is, but until then I didn’t drink coffee. I have now got a collection of different coffees that I have been trying out and after buzzing and a few late nights due to caffeine overload, I have worked out my favourite is the ‘skinny latte macchiato’ So, why am I tell
14 September 2017
After 5 nights chilling at the JA Palm Tree Court it was time to move on and see more of Dubai. JA Ocean View is modern sleek 4 star hotel on the The Walk at JBR minutes from the beach, shops and many restaurants. I did look at the hotel on the website before we travelled and I honestly can’t believe it looks exactly like the pictures in real life. The bright white reception is just immacula
25 August 2017
Who in their right mind goes to Dubai in July? I heard that a lot leading up to our trip. I was even saying it myself as we sat on the plane at Birmingham before take-off. I soon forgot about it as we sat in our row of two seats on the Emirates flight watching movies and chilling out. The flight was great and the staff attentive, and we were in Dubai in no time or so it seemed. We were met a
25 August 2017
Well it’s only 12 months since the last time I visited Caribbean Princess in Liverpool and I’m back here again, but this time it’s different for two reasons. 1. Caribbean Princess has had a refit 2. I’ve brought Connor with me. This is Princess Cruises first Family ship visit, so how could we not come along? The format of a normal agent visit it to see the cabins to show us the differenc
07 August 2017
It’s no secret that I’m not into self-catering, I’m not a fan of cooking at home, so why would I do it on my holidays. This summer though we have been on not one cottage break, but two. The first one was a prize via a Cunard Cruise Line competition. It said win a luxury family break, so the last thing I was expecting was a cottage, well would you? I was asked when and where in the UK I wante
01 May 2017
The first time I saw Oriana she was brand new, that was back in 1994, so it was great to visit after her latest refit. I make no secret that I love a traditional cruise ship, so although I can’t travel on Oriana on my holidays asConnor isn’t old enough yet, I really do think she is a beautiful ship. It’s good to see that tradition hasn’t been lost in the refit, she has just been enhanced for
01 May 2017
Kotor is a place I have seen on many cruise itineraries I have booked for clients, but that is really all I knew about, so I was eager to explore on my recent visit. We set our alarm, ordered room service for breakfast and made sure we were on the first tender of the day. The tender was actually local boats rather then lifeboats, so it meant that everyone had a great view of the ship. I must ha
01 May 2017
When I was asked if I would like to be one of the first passengers to sail onboard Princess Cruises' brand new flag ship Majestic Princess, I didn’t hesitate - I was already mentally picking out my evening dress and shoes. On Friday 31st March Captain Dino Sagani took the helm of his brand new ship and we sailed out of his home town of Trieste with what looked like the whole of the town coming
18 March 2017
When I usually go to visit a ship it’s somewhere in the UK, so I was very happy to get the chance to visit Holland America Lines flagship MS Amsterdam in Singapore while she was visiting as part of her 2017 World cruise. MS Amsterdam is a mid-sized ship carrying 1380 passengers, but while we were on-board most of them were enjoying the sights of Singapore. We had a tour of the ship, visiting
02 March 2017
Whether for business or for pleasure a round of golf brings a smile to the faces of many people young or old. It’s a game I’ve never tried, but always thought I should. The weather in the UK doesn’t make me want to rush out onto the fairway, but maybe somewhere with a little bit more sunshine could tempt me. The Algarve, Portugal has long been a golfer's favourite destination, especially the
06 December 2016
Yes, as the title suggests I am a terrible theatre snob, not about the show itself as I'm open to seeing anything and everything, but for me it's all about the seat I'm sitting in. Our local theatre is Nottingham Theatre Royal and I have my favourite seats. I'm not going to tell you the exact numbers as they are mine, but they are front or second row, centre dress circle. It's not just my l
30 November 2016
I have waited a long time to see an Oceania ship, I’m glad to say it was worth the wait. When I got my joining instructions I did smile to myself, this is what it said. The day will consist of a tour of Oceania Nautica, followed by a six-course gourmet lunch comprising of dishes from our various dining venues. What’s not to love? Now, you have to note at this point that Oceania Cruises are n
16 November 2016
I have just spent a great few days at the 10th annual Cruise Lines International Association (CLIA) conference in Southampton. CLIA is an independent organisation that bring together cruise lines, travel agents and associated travel partners and are dedicated to the expansion of ocean and river cruise holidays. My first cruise was on board a school cruise trip around Greece and Egypt when I
19 October 2016
It’s 24th August at 7:45am and we have just boarded the train from Alfreton to London. I’m looking forward to these three days because it’s not just me and Connor, we are bringing along my mum and my niece Danielle. This will be Danielle’s first visit, so Connor is eager to show her all his favourite places. It’s a non-stop first day. We went straight to our hotel. Thistle Royal Trafalgar is
23 August 2016
It’s hard not to love everything Disney, so when I heard on the radio they were bringing Aladdin the Musical from Broadway to the West End, I knew we had to see it. I got our tickets booked within an hour of them going on sale and was very excited to get a forward facing box in the dress circle. Connor has always wanted to sit in a box. We set off early from our hotel in Elstree on a mission to
23 August 2016
After a very long drive and an overnight stay in Dover, I opened my curtains this morning and saw what I have waited years to see. Today was the day I was visiting a Seabourn ship. I have to admit to being a little excited. Seabourn Quest was built in 2011, but she could be a brand new ship, as soon as you step on board you feel the stresses of everyday life just melt away. The beauty of this
21 August 2016
Another day another cruise terminal, this time Tilbury or to give its full title ‘The London International Cruise Terminal’. A beautiful building somewhere in Essex. I was here to visit Cruise and Maritimes latest addition to the fleet, Magellan. This was my first time on board a C&M ship and I came with an open mind. I had no idea what to expect as the cruise fares are sometimes so cheap, it
21 August 2016
My first visit to the Port of Tyne was, I’m happy to say, in glorious sunshine. To make sure I made it on time I decided on an overnight stay at the Premier Inn, which was so close to the port I could almost walk to the ship, but I didn’t. Holland America’s newest ship MS Koningsdam was the reason to my trip up north. I have seen other HAL ships old and new, but was especially looking forward t
21 August 2016
Liverpool Cruise Terminal is maybe not what I expected, but the welcome was superb. The terminal is really just a big tent and it’s within walking distance to everything the city has to offer. No expensive excursions for those lucky passengers arriving on board Caribbean Princess today. Over the years I have seen and sailed on many Princess ships, but it has been a while, so I thought it would
18 August 2016
Who would have thought a week in Blackpool wouldn't be long enough? Whatever the weather it’s a great place to be, with so many things to see and do for all the family. The whole point of the trip was for Connor to spend the day at Blackpool Zoo being a sea lion trainer (yes, really) but we wanted to see the sights. I decided to go the whole hog and get the big ticket giving us access to
23 May 2016
Harmony of the Seas is the largest and most expensive cruise liner in the world and I was lucky enough to be invited on-board for the weekend by Royal Caribbean, WOW. I hope you enjoy reading my notes and seeing my photos. It has been described as the ‘ultimate ship’ and at 227,000 gross tones carrying up to 5,497 guests with 2,300 international crew members it has 18 decks and 24 elevators, 20 r
04 September 2015
Have you ever written down or even told anyone else what is on your holiday bucket list? I haven’t, but since Connors leg surgery I have had lots of sleepless nights, so I decided to write my top 5 down and share them. 1. New York. I’ve been a couple of times before, I’ve sailed in on-board Queen Mary 2, which was amazing, I’ve stood on top of the twin towers and I’ve done the helicopte
03 September 2013
Planning a holiday with a child can seem a little daunting when you’re a single parent. I understand this as I am a single working mum to Connor who’s 12. I plan and book all our escapes but also offer lots of insights and advice to other parents in a similar position to me. It’s a case of getting creative and after many years in the travel industry I have loads of ideas and little tips which c
22 August 2013
Well it’s August again and time for our now annual trip to London for a West End show. It’s the third year that my son Connor and I have headed to the capital for a few days of fun. I know it’s not a relaxing trip and it makes your feet ache, but there is nothing better than taking in the sights and sounds of London. We stayed at our favourite hotel, The Cumberland at Marble Arch. You just can’t b
14 September 2011
Well what can I say about Legoland? My son Connor thinks it's the best place on Earth and that’s why this was our eighth visit. This year it was different as we went on the Star Wars weekend. These are his two favourite things in the world and for them to be happening together meant he was a very happy child and he wasn't the only one. Legoland is a great family theme park for the young chil
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