Marguerite Caris

My expertise

Australia
New Zealand
Grenada
LGBTQ+ Friendly
Solo Travellers
Aruba

I'm based in

West Chiltington

Available for new enquiries

It's Nice To Meet You

From Marcel Proust – ‘The real voyage of discovery consists not in seeking landscapes, but in having new eyes’(let me be your planning eyes!)

I live in a village in West Sussex called West Chiltington located approximately 30minutes from Gatwick and the coast of Brighton. I have lived here in the village for over 30years and just love country life.

I originally hail from New Zealand(so know this area very well) which is where I had the best travel education facilities afforded to me. I started from the ground (in 1979 – just a baby) as just an office assistant in a VFR travel agency dealing mainly with the Dutch and Belgian expats. I learnt most of my formative trade there and quickly moved up the ranks to consultant and tour guide. I became a member of the New Zealand Institute of Travel which enabled me to expand my knowledge.

I started travelling at the age of 16 with my sisters and we were lucky to be able to travel to Europe and some of the Pacific Islands. From there my itchy feet started. In 1986 I moved to Holland (where my Dad is from). In November 1986 I joined British Airways and worked for them in reservations and sales at Heathrow and Gatwick for 17years. I was fortunate to travel a great deal to all four continents (more than once) and forged some lasting life long friendships and experiences. I did all the required exams in sales, marketing, ticketing and operations. I won most sales prizes every month for highest productivity and an Award For Excellence.

I left BA to work in a Travel Agency specialising in Cuba and the Caribbean where I was a Manager. I gained invaluable experience and made very useful contacts (who still book with me to this day). I did a two year stint with Qatar Airways at their Heathrow ticket desk and I then set up on my own, and so here we are. I love everything Caribbean and Latino and have extensive and personal knowledge of this region , especially Cuba, Jamaica and Grenada, but I am not limited to these areas and can sell any type of dream. Everything I sell is 100% financially protected and completely impartial, and tailormade to you.

I am contactable 24 hours a day and you only deal with me.

Contact me and let me unlock your dreams – ‘One’s destination is never a place but a new way of seeing things’(Henry Miller)

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What my customers say

First of all, both you and Trevor were excellent from the very start and throughout. You made our lives a whole lot easier and sorted out the complex travel arrangements and smoothing the way. We also liked using the App, which made for easy access to everything we needed. All of this contributed to what was quite an adventure and a once-in-a-lifetime experience! So, in summary it was quite an adventure and a great holiday made a lot more relaxing and smoother with your work sitting behind it. We thank you both for all of your hard work. We will definitely be coming back to very soon to plan out our Australian adventure for the Spring. We have also recommended you to some of our friends.

Tom Wayling

Peterborough

Thank you for planning our recent trip to France and Spain. We had a fantastic time in all three venues and got to see the solar eclipse from a nature reserve - some other people but no huge crowds, clear sky and an amazing view! In fact it turned into quite an adventure as we had to recce the local area to find a viewing spot as there was no local organised spot. Great fun! Marguerite, the hotels you found us were great - especially the one in Niemes, so much character. We loved Niemes and would love to go back. It was right up our street - walkable, character and it was also festival time so on one of the nights we wandered around looking for the different street bands that were around the town and had supper next to a jazz band. We also enjoyed the fountains garden, the arena and the contemporary art museum. thank you for organising our trains - it was very reassuring that all the connections had been worked out, tickets booked and reservations had been made. It meant we could enjoy the journeys. Your obvious knowledge and enthusiasm for train travel was infectious. We are definitely train travel converts! . It was good to be able to walk up the train to stretch our legs and great seeing the countryside of the countries we were crossing! We definitely want to do another train trip.It was such an easy task booking with yourselves - you were both interested in our trip, happy to share your knowledge about venues and transport and the communication both pre-trip and during our trip was fantastic! I won’t hesitate to recommend you to all my friends! In fact, I have already passed on your details to a friend, who is planning a trip for next year for her 40th wedding anniversary. She went into high street travel agents for help and came away quite dissatisfied. I imediately said she needed to speak to you guys! we will be getting in touch about our Australia trip for next spring. Thanks again for all you did to make our trip such a success!

Nicola Wayling

Peterborough

Marguerite has once again exceeded our expectations. This is not the first time we have worked with her, and her service is consistently outstanding for both business and personal trips. For our coming trip to Kalamata, she took the time to understand exactly what we were looking for and presented several excellent hotel options, making the decision process easy and stress-free. I have recommended Marguerite to several friends, and they are return clients too. Her attention to detail, responsiveness and deep knowledge of travel planning are second to none. We always feel confident that we're in good hands when working with her. I would 100% recommend Marguerite to anyone looking for a professional, reliable and genuinely helpful travel agent. We look forward to working with her again on our future travels.

Ignacio Abella Gainza

LONDON

Thanks Marguerite it’s very reassuring I will have additional support as I’ve never travelled solo before and am hoping to be picked up the other end after my evening flight arrives

Sharon Trotman

London

Very good job kind regards wilfredo.

Wilfredo Rodriguez Toiric

Dorset

Dear Marguerite, my most sincere apologies for not contacting your earlier to thank you for your patience and assistance in the planning booking and dealing with our trip to NZ I’m so pleased to have had you standing by our sides. Was a real comfort. Everything went really smoothly and as you can imagine after a month at home - it feels like we were never away.

Linda Cooke

Portugal

Marguerite is fantastic as always. Efficient and responsive. A pleasure to plan my travel with her.

Carlos Sarria Moscoso

Malaga

Fantastic support, efficient, quick and very helpful. Marguerite is always very approachable and committed. I would recommend her without a doubt.

Indira Torres Libera

Havana

Marguerite was amazing, we keep coming back to her to book our holidays. Very professional, she always answers all our queries and make the whole process easier. I strongly recommend her if you are thinking of using the unaccompanied children option.

deyarina Del Sol Gonzalez

Swansea

Marguerite was amazing, we keep coming back to her to book our holidays. Very professional, she always answers all our queries and make the whole process easier. I strongly recommend her if you are thinking of using the unaccompanied children option.

Rebecca Del Sol Gonzalez

Swansea

I’ve been using Marguerite Caris as my Travel Counsellor for many, many years now, and honestly, I wouldn’t go anywhere else. She really understands the complications that can come with travel, especially when you're dealing with visa-required travellers, like members of my family. Over the years, she’s helped me plan complex trips for my Cuban family, always finding smart, workable routes based on the visas we had available at the time. This time around, she pulled off another great trip, securing a great fare on a route that was not only affordable, but also doable and straightforward for my Cuban relative. She was incredibly responsive throughout the process. She checked the person in because she knows that can be tricky with little internet connection and sent the boarding passes directly on what's app, and even when the flight was unexpectedly diverted due to a medical emergency, she kept us informed every step of the way. That kind of peace of mind is priceless. She’s always available, whether it’s email, WhatsApp or a quick call. And she always replies fast. People often don’t realise the value of booking through a travel agent until something goes wrong. In this day and age, with so many travel disruptions and potential cancellations, I would always recommend booking through a travel agent. It means you have someone in your corner when plans change. Especially when it’s a holiday, the last thing you want is to lose out on your trip because you didn’t have the support you needed. Marguerite is exactly that kind of support, reliable, fast, and calm in a crisis. I wouldn't travel without her.

Tanja Buwalda

Cork

I’ve been using Marguerite Caris as my Travel Counsellor for many, many years now, and honestly, I wouldn’t go anywhere else. She really understands the complications that can come with travel, especially when you're dealing with visa-required travellers, like members of my family. Over the years, she’s helped me plan complex trips for my Cuban family, always finding smart, workable routes based on the visas we had available at the time. This time around, she pulled off another great trip, securing a great fare on a route that was not only affordable, but also doable and straightforward for my Cuban relative. She was incredibly responsive throughout the process. She checked the person in because she knows that can be tricky with little internet connection and sent the boarding passes directly on what's app, and even when the flight was unexpectedly diverted due to a medical emergency, she kept us informed every step of the way. That kind of peace of mind is priceless. She’s always available, whether it’s email, WhatsApp or a quick call. And she always replies fast. People often don’t realise the value of booking through a travel agent until something goes wrong. In this day and age, with so many travel disruptions and potential cancellations, I would always recommend booking through a travel agent. It means you have someone in your corner when plans change. Especially when it’s a holiday, the last thing you want is to lose out on your trip because you didn’t have the support you needed. Marguerite is exactly that kind of support, reliable, fast, and calm in a crisis. I wouldn't travel without her.

Tanja Buwalda

Cork

Marguerite provides superb knowledge and experience and by booking with her all the hassle is removed. Much appreciated thank you. Highly recommend

Raelene Harvey Jones

Frinton on Sea

Another successful business trip well planned by Marguerite Caris I recently relied on Marguerite Caris, with Travel Counsellors, to help plan my business trip to Lima, Peru, and I couldn’t be happier with the experience! From start to finish, Marguerite was attentive, knowledgeable, and genuinely committed to ensuring my trip went smoothly. This is not the first time Marguerite has helped with my business or personal trips. She is very much aware of certain restrictions we have to comply with regarding routes, budgets and timelines. It was not an easy trip to plan as there are no direct flights from London to Lima. Marguerite assisted with every detail, providing flight alternatives with specific arrival times in the Peruvian capital. Their expertise was also invaluable when selecting accommodation. I also appreciated their quick responses to my questions and how they kept everything organized and stress-free. If you’re looking for a reliable travel agency to plan your adventure, I wholeheartedly recommend Marguerite and Travel Counsellors Date of experience: 16 March 2025

Ignacio Abella Gainza

LONDON

Great service as alwaysfrom Marguerite , helpful, quick to respond, and thinks with you and for you. You just can't go wrong

Linda Cooke

Lisbon, Portugal

Marguerite advised on a hotel and managed to secure a booking at a difficult time so I am very grateful for taking the hassle out of my mind.

Ignacio Abella Gainza

LONDON

Marguerite is a real travel professional. We have used Marguerite for long distance trips to New Zealand. She always finds great routes with good prices and uses her travel knowledge to give us the best shortlist to choose from. She reacts quickly to requests and any changes required. It's a pleasure working with her

Bruce Cooke

Lisbon, Portugal

Marvellous Marguerite! I have had yet another five star and counting experience in securing a booking with Marguerite of travel counsellors. She is incredibly efficient, courteous and proactive in identifying your needs and securing them. Whenever I am looking for any kind of travel booking she is my go to and likewise for my family and friends Date of experience: 19 October 2024

Earl Pinnock

Birmingham

Customer Name : Maxine Thompson Date of Booking : 07 Oct 24 Booking Reference : 3730370 Score Received : 10 Additional Comments : Received excellent in my time of urgent need. It was also on a Sunday night. All my questions were answered promptly. Would use the service again, if required

Maxine Thompson

London

Marguerite of Travel Counsellors offers a truly terrific service. She's always ready and willing to do all she can to meet your needs. With her service there's no sense in going elsewhere!

Earl Pinnock

Birmingham

Quick and very efficient. A pleasure to work with Marguerite.

Jose Carlos Sarria Moscoso

LONDON

very good service

Wilson Pena Hernandez

Londonderry

Marguerite has found flights for us for many years. She provides a personal service which is rare and refreshing nowadays. She knows our family, and understands our travel needs perfectly. As a result she finds just what we are looking for, with minimal fuss, every time.

Paul Bates

Jersey

Rated 5 out of 5 stars 2 days ago Great service Once again I contacted Marguerite to help me book my travel to Nz. It makes my job so much easier because she is so good at her job. Nothing is too much or too ‘strange’ and the trip itself was a breeze. A definite must use recommendation

Linda Cooke

Weert, Netherlands

Rated 5 out of 5 stars A day ago Fantastic holiday trip, thank you Marguerite! Another great trip, meticulously organised by Marguerite Caris. From the planning stages, Marguerite provided options, and ideas. This was a trip which involved flights with multiple airlines and hotels and people flying in from different countries. Marguerite was available to advise on the best possible timing and route, and followed up every step of the way, even clarifying certain concerns about the destination. During the trip, it was reassuring to know that, if something went sideways, Marguerite will be on hand to smooth it out.

Ignacio Abella Gainza

LONDON

Hi Margarita Thank you so much for your help .. you are star , the flight was very good and the stewards amazing ,thank you so much to be in contact with me all the time in this difficult moment Thank you Daniel

Daniel Gutierrez Sierra

London

I would strongly recommend Marguerite's services as a travel counsellor. She is the best. When our daughter needed to travel alone, Marguerite went above and beyond to handle all the intricate details of the unaccompanied children service. She not only found the best service provider but also guided us through the complexities of the process. Given our busy work schedules, her assistance was invaluable. We are truly grateful for her help in ensuring a smooth and worry-free trip.

Rebecca Del Sol Gonzalez

SWANSEA

Marguerite is efficient, responsive and a quick thinker when it comes with alternative travel arrangements. Marguerite has planned complex itineraries, for business and holiday trips, involving flights and hotels across several countries with members coming from different countries and different entry requirements. And putting me at ease about the whole plan. I will 110% recommend Marguerite to everyone

Ignacio Abella Gainza

LONDON

This outfit should be in charge of BA's Booking and Customer Svs; they are professional and always provide the personal touch when needed, especially Marguerite. Thank you for making my trip abroad such an easy flow from start to finish

Cheryl Success

London

Rated 5 out of 5 stars 10 hours ago Fantastic experience! The experience I had with the company was exceptional, especially thanks to the help and assistance of Marguerite. From getting a great price, to assisting with bookings, check-ins and general information. Marguerite was brilliant, even when I was being held up abroad, Marguerite swiftly handled the situation with British Airways and got me on the plane in no time. This international trip was genuinely the smoothest travel process I've ever had! I can't recommend the company and Marguerite enough. I will definitely be using them for my next trip abroad. Brilliant!

Jasim Sadler

London

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01798 850 027

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