Mark is 100% committed to supporting his customers & delivering for them the holiday or travel experience they are looking for.

Having someone knowledgeable undertaking the research into availability was really useful. It takes away the worry of making costly mistakes

As an older traveller: use of technology is becoming the norm. This can be a barrier to further travel. Mark has been most helpful in explaining and finding easier ways to get through these confusing times.

The perfect travel companion!

Mark has provided an excellent service for each of our holidays. Always there to help with any questions. Thank you

Great service, hassle free and has saved us loads of time.

Excellent service in the past & love the reassurance of having someone 'in my corner' for any questions, queries or issues that might occur.

Well, yes. We do like the personal service. We could get very used to that.

Mark as always comes back promptly with exactly what we need. Will always use Mark is excellent saves us a lot of time and effort Many thanks Bill and Linda

We've used Mark on several occasions now and always find him, friendly, helpful. positive - just an excellent person to organise our holidays. Long may it continue.

I would use Mark Hallam for all my holidays if I could! He is very quick to respond to any enquiry and always answers questions immediately. In particular his itineraries for our two past New Zealand breaks have been absolutely incredible. Thanks Mark.

Used Mark many times . The reason I keep going back is Trust. I know that my family are in safe hands and I cannot put a price on that

Mark as always is superb. Feel very confident that when he organises something for you it will be the best and run very smoothly.

Superb service as usual from Mark everything booked within an hour from our call.

Very professional ,friendly and always responds in a quick time, also very knowledgeable about where we are going and gives us lots of options to choose from. We would have no hesitation to recommend Mark to anybody and know they would be pleased with the service he provides and the passion he has for his job is outstanding

We continue to be very happy with the great service Mark offers.

Mark is fantastic for holiday advice and will use again!

Mark was able to respond very quickly to the requests I had, a range of options was given and I was able to select the one that best suited my requirements. professional and quick service Thank You.

There was never any doubt that mark would assist me in finding the perfect holiday after a bit of juggling different ideas we got there in the end :)

Mark is awesome, super responsive and highly experienced to know exact requirements and meet the expectations.

Very helpful, listened to what we wanted and went the extra mile to ensure everything was done correctly

I would totally recommend Mark Hallam, our previous experiences have led us back to him. He is extremely helpful, informative and efficient. This leaves us free to be excited about our next adventure.

Great service, understood the task, no hassle booking and looked after me throughout! Loved the little extras too!

We’ve trusted Mark for well over 10 years to find and book our holidays including Florida, Japan and many European locations. The holidays are always excellent and we will continue to book with Mark for many years to come.

Speed of response; wealth of knowledge; excellent customer service. Reassurance that you have someone supporting you every step of the way.

Although we have yet to experience the holiday , Mark’ s communications and general demeanour have filled me with confidence in dealings with him. 28/03/2022

I have already recommended mark and travel Counsellors in general to friends. Mark is amazing, knows just what we like from our holidays and those little extra bits he adds and provides makes the service he offers just perfect! March 2022

Faultless, considerate, efficient support at these uncertain times for travel. Would simply NOT use anyone else

Trip to Las Vegas - Mark has been exceptional throughout. He has managed to put together a package I seldom could’ve dreamed of when we started the process. On top of this, he has worked tirelessly on it in an ever changing Covid world and kept me updated at every single stage. Not only will I be using him exclusively from now on, I shall be recommending to all friends and family. Superb.

Mark was very professional and knowledgable about cruising as only two people out of our party of ten people have ever been on a cruise. I feel confident that myself, my husband and guests will have a lovely time celebrating our 30th wedding anniversary.

Excellent service from Mark, sorted just what we were looking for in no time at all. Very impressed with his knowledge, understanding and experience. I have already recommended him and will definitely use him again. Great work!

Mark has been brilliant! He has been so patient and yet so helpful in getting us the best deal for our holiday. I am so pleased with how he has kept us informed about any updates that affected our holiday that included Thomas Cook flights. I would recommend him.

Mark was brilliant and made the booking process stress-free. It was so straightforward - we gave him our budget, an idea of the destinations we'd like to try and the dates we'd like to go and he came back to us with plenty of options to choose from. I wouldn't hesitate to recommend him to my contacts and will definitely be booking future holidays with him.

A few months ago my wife bought plane tickets to visit family in the US, I will give her Mark’s telephone number for next time. I recently had a conversation with Mark and learned all the benefits of doing things differently. I should have bought insurance and car hire at the same time, among many other things to get a better deal. Don’t do what I did and don’t waste your time, go speak to Mark first. He is taking care of the things I did wrong and sorting out travel insurance among other things for me. Dealing with Mark is easy and convenient, options are clearly displayed and everything is done online. You should all book your travel with Mark Hallam

We just can’t praise you highly enough, you think of absolutely everything, and give a great customer service.

Just to let you know that our trip to Malta has been a great success. All the travel arrangements worked perfectly, Lufthansa was a pleasure, what a contrast to Ryanair and Flybe etc. The hotel was jolly good too. So many thanks for setting everything up.

Mark knows me well so always gives a quick & personal response that meets my needs

Until now, I have never encountered a travel agent who has taken such a personal interest in one's holiday plans and ideas.

Extremely professional service in a friendly way! Highly recommend to friends and family.

I had a good rapport with Mark who was at all times helpful and patient.

Responds to requests swiftly. Reliable and gets things done.

Always a brilliant professional service

Fantastic service as always! It's great to book knowing 100% that you will be happy with the destination. That's why we come back to Travel Counsellors and Mark Hallam every time

From day one of discussing options, Mark has been patient with us. He has been able to confidently guide us into making decisions which fill us with excitement and joy. We cannot recommend Mark enough. Infact we already have recommended him to friends and family due to his hard work and swift turn around with ideas and quote. Thank you for all your help and organisation.

Already recommended Mark to many contacts, he provides superb service and delivers every time, always going that extra mile for his clients.

Mark has yet again sorted out all our holiday requirements. I thoroughly recommend him to all our friends I cannot imagine why you would want to use anybody else. Many thanks Mark.

Mark listens to your requirements and quite simply delivers. The service he provides is personal, professional, knowledgeable, helpful and friendly. His response times are great and the documentation is clear and precise. I have no hesitation in both using Mark's services for our next adventure and recommending him to others.

Mark's been very attentive, planned the holiday around our specific requirements, given us a variety of options to choose from and altered things when asked so that the trip has been tailor made.

Excellent personal service and totally reliable.

Cannot fault Marks attention to detail and communication. Top notch!

Mark has given us excellent, friendly speedy and informative service and we will continue to book through him as well as recommending to others. He always goes the extra mile, including hand delivering a shore excursion map and ensuring we were happy using the TC phone app.

Mark is always very thorough making sure every detail is right. A very safe pair of hands

We have booked two holidays with Mark, his knowledge and comments we found very useful and recommended him to several friends.

Mark gave us all relevant information we required and suggested ideas we found useful - would recommend mark to our friends

Always helpfull and knowledgable on all aspects of travel and holiday requirements

Very fast efficient service, and adapted requirements to my needs. Thanks for everything

Mark is very patient, friendly and knowledgeable.

When friends talk about going on holiday I always recommend Travel Counsellors and Mark in particular - Would never book a holiday any other way now

A big 10 from me Thank you so much Mark

Mark is very helpful and professional nothing is to much trouble very happy with the service he provides.

Mark clearly has worked hard putting together the best solution and travel plans for my trip with my boys. All bases covered and great suggestions and recommendations. All questions and concerns covered, extremely helpful. Thank you!

Superb pre and after sale service. Responds in a timely fashion. An absolute requirement when discussing travel plans.

We wouldn't even attempt to book a holiday or book travel ourselves, there's no point, as Mark even seems to find a cheaper deal. Glad we were recommended to you Mark.

I have recommended mark to everyone! He is so helpful and makes planning our holiday much easier! My friends and family have all used mark for planning their holidays on my recommendation and they are just as happy as we are!

Once again, Mark found the perfect trip despite all my complicated requirements and we absolutely cant wait to go. I would never book a holiday any other way.

Nice friendly and good banter Also knowledgeable about the cruise ships always a bonus

I always find Mark Hallam from Travel Counsellor extremely friendly, helpful and knowledgeable making sourcing and booking holiday a pleasure. Will continue to use your services for all my holiday requirements.

He was very prompt with his responses and listened and got me exactly the type of holiday I want and at the right price!

Fantastic service from Mark, very knowledgable giving us options which we would not have thought of ourselves interms of flights & transfers . Then supplying us with a range of options to choose from for both accommodation & flights. Nothing was too much trouble really looking forward to the trip.

This trip to Germany came up at short notice, so I e-mailed Mark at 18:30, asking him to look at airport parking / Flights / Car Hire / Hotel. Mark responded within 15 minutes with a quote and some options Last winter I was in Boston when New York was getting slammed by a snow storm. As soon as I got to the office, Mark called my cell phone with flight options to get me home early before the snow storm struck I get the feeling Mark is permanently on-line and acts like your own concierge!

We have experienced the best service ever nothing too much trouble brilliant

Mark has organised several holidays for us as well as my daughter the last one being Lapland at Christmas to see Santa which was absolutely amazing , not only for the children I might add. Mark is very professional in dealing with your requests and tries to get the best deal available. He organised a trip to Canada for us four years ago which took in Montreal, Quebec and Ottowa ,all the Hotels were very different styles but fantastic which made it more interesting. Everything was spot on and hassle free. We are now going to Canada again ,with Marks help we can just enjoy the ride!

He even sorted me out on a bank holiday! What a star! Dr Tahir Ali FRCS

Mark Hallam is like my "guardian angel" - always on the end of the phone when I need him and he even calls me proactively during a trip to warn about potential travel disruption due to weather etc

We were totally impressed with everything that was arranged for our holiday .We hadn't been home a week and we have already booked through Mark Hallam to go to the same hotel in Benidorm next year

This trip to Germany came up at short notice, so I e-mailed Mark at 18:30, asking him to look at airport parking / Flights / Car Hire / Hotel. Mark responded within 15 minutes with a quote and some options. Last winter I was in Boston when New York was getting slammed by a snow storm. As soon as I got to the office, Mark called my cell phone with flight options to get me home early before the snow storm struck I get the feeling Mark is permanently on-line and acts like your own concierge!

Mark has been exceptional throughout the whole process of booking our vacation. Since we are not going until October, I can't say much more but if the holiday itself goes as well as the booking process, I'll be over the moon.

First time we used Mark he was excellent, did everything we asked and more, very quickly at a competitive price. Will definitely use him again.

Mark has been consistently supportive with arranging holidays for myself and my family. I have recommended his services to others and would do so again without hesitation.

I have used mark to book our holidays for a while now, he is always friendly, happy to talk and always very helpful. I have recommended him to many friends and family and some have indeed booked with him.

We always tell our friends and family about the great service we get from Mark! We like having our own personal travel agent that knows who we are and what we like!

Mark has been extremely helpful, nothing is too much trouble, and more to the point…he offers before he's asked! He thinks of everything…

Mark has been extremely helpful over the last 2 years - this is the 2nd holiday we have booked through him as well as a trip to New York for our daughter and friends. I have already recommended him to several relations and friends and would not hesitate to keep doing so. This trip especially as it required booking multiple hotels which I wouldn't have been confident to book myself. I will definitely keep using Mark for our holidays!

Thoughtful and detailed travel consultancy, Mark understands the requirements and delivers the best options considering value/quality/client. Good advice and knowledge of resorts add to planning the holiday experience. The Travel Counsellor service takes out the stress in trying to book everything in a short time in a crowded Travel Agents, allowing more time to consider all the options before committing to booking. Mark has delivered consistently for us over several years now and is speed of response to enquiries is excellent.

I have recently returned from a trip to Australia, having never flown so far across the world on my own before I wanted someone who I would be able to contact whenever I needed to-day or night! Mark not only sent everything to me in a handy travel wallet but was also available for me to ask questions online before my trip and even via text when I was out there. Excellent service, very friendly and helpful. I will definitely be using him again to go travelling next year and Im sure my mum's mind will be put at ease knowing that I haven't booked it with some faceless corporation who aren't interested as soon as I've paid! Thanks Mark! Sally.

Mark is officially our personal travel agent! We used to book trips online, sorting out each part individually. Then a friend told us about Travel Counsellors and we got in touch with Mark - we've never looked back and wouldn't even think about booking a holiday without speaking to Mark first! Most recently, Mark helped with our honeymoon to Japan and it was just amazing!

I travel regularly and to many places - Cruises, Mediteranean, Caribbean and Far East as well as multi centre holidays and the service I received was outstanding. He always goes that extra mile for you.

Mark is a diligent gentleman who takes his career very seriously and strives to satisfy his customers in every way and to that end he has proved himself to me and my family. He is very responsive to questions and he actually listens to what you have to say -- rare quality nowadays.

If you are looking for someone in the travel industry who genuinely goes the extra mile for his clients, then look no further than Mark Hallam

Couldn't fault Mark when booking a holiday for Fuerteventura. Gave quick reply of all details and insurance. After confirming our booking all details sent swiftly in a nice wallet for safe keeping will certainly use him again.

My husband and I have booked several trips with Mark both for Business and Pleasure and each trip Mark has been most helpful and I have to say very patient with us. Nothing is too much trouble and Mark goes that extra mile to ensure that we get the trip that we want. I always recommend Mark to friends and business associates,as we both feel he is excellent both in knowledge and value for money.

Mark fully understands his clients needs and requirements and arranges holidays accordingly, even finding alternatives to chose from. I have already recommended Mark to friends, family and other travellers I met on holiday.

I wanted to arrange a special trip to Canada for Christmas 2009 and could not get what I wanted either price wise or time wise by dealing direct with the hotel we wanted. After speaking to Mark about what we wanted everything was arranged for us with no hassle and at an acceptable price. What more can you ask for?

Ma Hallmark is a suitable anagram as Mark Hallam is worth his weight in gold in terms of taking away all the hassle of searching, selecting and booking an annual holiday. Our requirements were last minute, not straightforward, changed a few times and yet Mark went much more than one extra mile to sort everything out. Customer service of the highest quality from a person who clearly loves his job.