Sent by Margaret Saunders
Redditch 11/11/2025
Based In Redditch
Looking for help with your business travel? Find out how I can help here
It’s Nice to Meet You!
In today’s ever-changing world of travel, the one thing every traveller wants to know is: Where do I stand? What’s going on? Who can I speak to when I need help?
Look no further! Hi, I’m Mark Hallam, your dedicated, award-winning travel advisor based in Redditch.
As someone who truly cares about your happiness, I go the extra mile to ensure that your travel experience is nothing short of extraordinary. I’m not just another travel agent; I’m your personal travel partner, committed to understanding your unique preferences and creating a tailor-made itinerary that perfectly matches your desires.
Your Travel Partner, 24/7
What sets me apart? I’m always here for you. I understand that plans can change, and sometimes life happens. That’s why I offer around-the-clock service—available 24 hours a day, 7 days a week. Whether you need to make last-minute adjustments, need help with an unexpected challenge, or simply have a question about your trip, I’m just a call or message away.
Stress-Free, Personalised Travel
Say goodbye to the hassle of planning and let me take care of everything. I’m here to make your travel dreams come true, with a focus on seamless, stress-free experiences. Whether you’re new to cruising or a seasoned traveller looking to relax and leave the details to someone else, I’ll guide you every step of the way.
Having visited 57 countries myself and sailed on 28 ships, I’m intimately familiar with the ins and outs of both land and sea travel. My personal experiences and ongoing education in the industry mean I can offer advice and suggestions that are truly tailored to you.
VIP Service at No Extra Cost
When you book with me, you’re not just getting a travel agent—you’re getting a VIP concierge service. I personally reach out to your hotel before your arrival to ensure your special requests and any important details are communicated, so you can relax and enjoy your trip knowing everything is in place.
100% Financial Protection
When you book with me, your trip is 100% financially protected, giving you peace of mind that every penny is safe. It’s the best financial protection in the industry, so you can travel confidently knowing you’re covered.
Let’s Make Your Dream Trip a Reality
Contact me today, and let’s discuss how I can help make your travel dreams come true. Whether it’s a luxury cruise, a family holiday, or a once-in-a-lifetime adventure, I’m here to craft the perfect experience for you. Let’s chat about a journey you’ll tell your grandkids about
Redditch 11/11/2025
Grimsby 30/04/2025
Coleshill 16/04/2025
Ashby-de-la-Zouch 14/04/2025
Alcester 02/04/2025
Redditch 17/03/2025
Redditch 17/03/2025
Wellingborough 22/02/2025
Redditch 18/10/2024
Coleshill 11/10/2024
Birmingham 05/08/2024
Llandudno 27/06/2024
Wellingborough 30/05/2024
Redditch 10/05/2024
Redditch 06/05/2024
Solihull 21/04/2024
Grimsby 30/03/2024
Bromsgrove 15/02/2024
Lancaster 15/02/2024
Bromsgrove 02/02/2024
Redditch 10/10/2023
Dursely 17/08/2023
Nottingham 12/06/2023
Redditch 31/10/2022
Shrewsbury 28/03/2022
Maidenhead 08/03/2022
Coleshill 07/12/2021
Rugby 17/10/2021
Redditch 12/11/2019
Weymouth 10/10/2019
Wallsall 04/10/2019
Birmingham 27/09/2019
Birmingham 20/09/2019
Kidderminster 16/09/2019
Birmingham 10/09/2019
Stratford - Upon - Avon 31/05/2019
Birmingham 29/05/2019
Bromsgrove 29/05/2019
Binfield, Bracknell 14/01/2019
Redditch 14/01/2019
Middlewich 26/10/2018
Luton 05/10/2018
Ludlow 05/08/2018
Tenterden 11/07/2018
Wellingborough 22/05/2018
Pershore 10/05/2018
Redditch 04/05/2018
Milton Keynes 18/04/2018
Redditch 20/03/2018
Redditch 02/03/2018
Bromsgrove 13/02/2018
Redditch 10/02/2018
Redditch 01/09/2017
Redditch 01/09/2017
Cheltenham 01/09/2017
Redditch 01/09/2017
Solihull 01/09/2017
Ashford 01/09/2017
Redditch 01/09/2017
Grantham 14/05/2017
Redditch 11/05/2017
Wellingborough 26/01/2017
Maidenhead 18/01/2017
Luton 18/10/2016
Isle of Wight 10/04/2016
Birmingham 08/04/2016
Wolverhampton 06/04/2016
Solihull 06/04/2016
Stratford-Upon-Avon 06/04/2016
Kidderminster 06/04/2016
Rickmansworth 06/04/2016
London 06/04/2016
Stratford-Upon-Avon 06/04/2016
Solihull 06/04/2016
Stratford-upon-Avon 26/08/2015
Ballymena Northern Ireland 25/04/2014
WELLINGBOROUGH 06/03/2014
Carshalton 23/02/2014
MAIDENHEAD 17/12/2013
Nottingham 24/10/2013
Perth 08/10/2013
Eastleigh 29/07/2013
Redditch 09/07/2012
Penarth 27/06/2012
Nottingham 27/06/2012
Birmingham 27/06/2012
St. Austell 27/06/2012
Solihull 26/06/2012
Lostwithiel 25/05/2011
Appleton 24/05/2011
Telford 27/09/2010
Guernsey 02/03/2009
Solihull 03/07/2008
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
31 October 2022
Celebrity Cruises latest Edge class ship did more than live up to my expectations, just like its name it went Beyond My cabin was one of the new style infinite veranda/balcony which again allows you to have a larger room if required and still have a decent size balcony, the bed was wonderful and felt luxuriant and the multi plug charging unit was an unexpected surprise. The first time I walked
04 June 2019
I had never been to Thailand before but sold it as a destination so many times and I was looking forward to all the fantastic experiences my clients had told me about. Our plan was to spend three nights in Bangkok then fly down to Koh Samui for a twin centre - 6 nights in each. However, our plans were dashed right at the start due to a mixed connection in Dubai resulting in an overnight in the Em
22 November 2018
Having done the Amalfi Coast, Rome, Venice and Sicily the opportunity to visit Lake Garda for 5 nights was too good to pass up, myself and 3 other agents were treated to an immersive experience of everything the Lake has to offer courtesy of our hosts Hotelplan whose portfolio includes Inghams. This Educational trip was not about the hotels they feature although we saw quite a few, it was why
22 November 2018
First stop Niagara and I have to say it’s only the Falls that appeal. One night here and perhaps one night at Niagara on the lake is perfect. I think it is well worth having a great view of the Falls from your hotel, so you can see it first thing in the morning and last thing at night when it is all lit up. Selecting your hotel and room type is important. (pic 1) The drive to the lake is litter
07 August 2018
Fancy a bit of culture? And a bit of fine dining? If the answer is yes then you need to look at a European river cruise. I was lucky enough to be chosen to go on an educational by a company we use called APT. In just one week I saw Mozart's birthplace in Salzsburg as well as the famous fountain used in a scene from the Sound of Music. The castle which kept Richard the Lionheart captive for
07 August 2018
Just got back from a fantastic 4 night stay in the peak district we stayed at Hoseasons award winning Darwin Forest Country Park. We went with another family who has a Labrador and stayed in a 4 bedroom lodge which was so modern in every way – fully fitted kitchen with a washing machine, Mira showers and flat screen TV’s. The facilities on site were amazing namely the ultra modern Swimming pool
07 August 2018
On entering the Hotel Bellagio I was amazed at the size of the reception area even the concierge desk had 6 people manning it. Until you actually visit Vegas yourself it’s hard to imagine just how busy all the hotels are. Hotels is probably not the best way to describe them, more resorts or a complex. As the week progressed the Bellagio grew on me and I got used to the constant ebb and flow of
07 August 2018
This trip started off very well due to the fact I booked a Meet & Greet service to park my car – as we were not due back until the early hours I thought a little indulgence was in order and what a fabulous service it is, you just drive up hand over keys and stroll into departures and on return they are waiting for you in the same spot very smooth and no waiting for shuttle buses. We decided earlie
07 August 2018
I have been on quite a lot of cruise ships and it was with a little trepidation that I joined 18 friends and booked onto Thomson Spirit, but the thought of being with so many friends and not least the actual itinerary – The Adriatic, I went for it. Thomson ships have taken a battering in the press and on TV so I am pleased to report that the ship and cruise exceeded my expectations. The Itinera
07 August 2018
Red sea holidays are an Egyptian specialist and I was lucky enough to go on an educational trip to see firsthand their accommodations portfolio in not one but four separate resorts. We flew into Hurghada and spent two nights at the 5* Grand Resort which is a great hotel for both couples and families, it is distinctly split into two areas with two large pools one more lively than the other so if yo
07 August 2018
Canada has 13 provinces and territories and if they all have as much appeal as Ontario then I want to visit them all. They say first impressions last and how true – arriving at Toronto airport which was spotless and efficient we were then whisked off to our hotel Le Royal Meridien King Edward. Steeped in Britishness but with a very friendly North American level of service, the rooms were spaci
07 August 2018
My first view of Niagra Falls was from a helicopter and it quite simply breathtaking! I got to see the falls in many other ways during our 2 night stopover at the fabulous Sheraton on the falls. My falls view room, high on the 21st floor presented this natural wonder of the world in all its glory both in the morning and bathed in light in the evening. The first night we dined at the revolvin
07 August 2018
We flew out to Brisbane via Singapore with Qantas and were fortunate to be upgraded to premium economy on the final leg. I would definitely recommend this experience if you can afford it as the little touches are so worth it not to mention the larger seats and extra leg room. We were greeted by our host for the trip and whisked off to our first accommodation Peppers Broadbeach. An early check can
07 August 2018
Early flight with Monarch (my preferred low cost airline) from Birmingham got us into Rome around midday, We thought we would try the express train into the main railway station 'Termini', as opposed to the expensive transfers just to see how they compare and to be honest it is an easy thing to do at a fraction of the cost (€28pp as opposed to £40pp on a shuttle transfer if booked in the UK).
07 August 2018
Having only three nights in New York, we decided to cram in as much as possible! We were very lucky on arrival as we sailed through immigration, but be prepared for this to sometimes be a lengthy process. We joined the cab queue which is a standard $52 dollars (plus any tunnel toll fees) for a Manhattan drop off. We stayed at the Staybridge Suites and were really happy to be granted our request
07 August 2018
Many of my clients say they would like to try something different for their holiday and I always suggest a cruise. Unfortunately, lots of people have their reservations as there are many myths surrounding cruising. I decided to put together 5 top tips to ensure that people get the most out of what I believe is the best way to see a collection of wonderful places - while only having to unpack once!
07 August 2018
Why Bermuda? I don’t have enough space to review each hotel individually but there is something for everyone on Bermuda and if this destination appeals we can discuss which of the 11 properties I visited would be most suitable. If beaches are your thing then Bermuda will not disappoint at all. I saw some stunning pink sandy secluded locations and even one Horseshoe Bay (see pictures) which a
07 August 2018
One of the perks of being in the travel industry is that we get the opportunity to go, look and see for ourselves certain resorts and specific destinations. One of the trade magazines advertised a competition to win a week's stay at the Hard Rock Hotel in Tenerife. All that was required was to complete online training about the hotel and three lucky travel agents names were drawn out, mine include
07 August 2018
Life is just too short We do not know when our time is up so it’s very important to try and achieve your life goals. Call them what you want, be it be ‘A Bucket List’ or ‘Wish List’ - just set it and do it. I am sharing mine to hopefully inspire others to ‘Live their Dreams’! Some I have already achieved and some I may never get to do but I am going to die trying… • Spot the Big 5 on Safari
07 August 2018
A very early start from Gatwick gave us three full days in Malta and I regret to say it simply was not enough. Although a very small island you need a least a week. Our cram packed itinerary saw us visit nine hotels/resorts, a walking tour of the capital Valletta which included a history of Malta show and lunch in a fabulous restaurant called Nenu the Artisan Baker as well as a boat tour of Vallet
07 August 2018
The Princess Royal has officially been named by her Godmother Kate the Duchess of Cambridge. I was one of the lucky ones to get to spend an afternoon exploring all she has to offer as well as an evening sampling the food and entertainment. From the first glimpse of the ship I have to say she definitely looked regal. My self-guided tour took me all over and on many of the different decks. I got
07 August 2018
On arrival in San Jose the immigration process was so smooth no queues but then the luggage took 40 minutes to come through – win some, lose some. Our first hotel was the Fairmont in San Jose and very impressive it was, you can usually find some flaw of some description but not on this occasion. A great breakfast with plenty of choice. Our first full day began with a drive to Mount Herman fo
07 August 2018
South Africa - Cape Town Firstly let me say if a trip to South Africa is not on your ‘To Do List’ then please give it some serious consideration. As a popular destination for my clients I was very keen to sample what this fantastic country has to offer its visitors. The journey began with our first experience of the newly opened Terminal 2 at Heathrow and having read all the travel blurb I
07 August 2018
The Norwegian Fjords were breathtakingly beautiful and sailing into them on Celebrity Eclipse made the trip even better. We sailed out of Southampton on the 8 night cruise in May Scheduled to visit 5 of Norway’s most popular ports, first up was Bergen famed for having one of the highest rainfalls of any city on earth and on our arrival it did not let us down, so with a courtesy umbrella from t
07 August 2018
We set off on 2nd March flying from Birmingham with Emirates. We decided to break up the 14 hour flight to Singapore by spending a couple of days in Dubai with some friends who live there a fellow Travel Counsellor no less, and what a couple of days – we did the compulsory brunch choosing the Westin, it was supposed to last 4 hours but we stretched it to 8! The following day breakfast was at Jumei
07 August 2018
We arrived at Schiphol airport after a 45 min flight on KLM from Birmingham. Following the signs for the train to Amsterdam Central was easy enough then just a short 15 min ride. Our chosen hotel was less than a kilometre away, and it was a lovely sunny day so we decided to walk. Then it hits you - how diverse both the age range and the sheer amount of nationalities that descend upon the Venice of
05 November 2010
The collaboration of Dubai Tourist Board and Etihad Airways was to show us another gateway into Dubai via the award winning airlines hub airport in Abu Dhabi. Flying from Manchester we met some colleagues who flew from the other UK route Heathrow. The flight took 7 hours but really did seem like a lot less. The touch screen entertainment screens were different in so much as you could get camera vi
12 April 2010
P&O’s Azura was my very first time aboard a brand new ship but hopefully not my last. She was as beautiful as her Godmother ‘Darcey Bussell’ the ballet dancer who named her officially My only complaint is that I could not spend more time onboard – however I did get to see everything I had planned on. In case anyone has any questions about her – on embarkation we were given a guide book which h
18 September 2009
I wanted to get on this educational mini cruise with Fred Olsen for the very good reason. Although I am selling a lot of cruises I have had no enquiries for this company nor was I sure who the target market was, read on and all will be revealed. I booked car parking at the cruise terminal which was so effortless. I drove straight in and right up to the ship where I unloaded my luggage, which wa
17 April 2009
Prague impressed me for many reasons, not least the fantastic buildings which were all so clean and well kept. The distinct lack of any birds flying around maybe had a lot to do with this, but even the streets were very tidy and I saw very little in the way of litter, and any there was, was quickly swept up and removed, I got the feeling that all the locals were very proud of their city and rightl
17 April 2009
My recent trip to Cyprus was fascinating in many ways. I have been to the island twice before but never taken in any of its history which I did this time, however the main purpose of my visit was to view a selection of its hotels. I have not gone into great detail here but if you need further information on any of the properties just let me know and I can elaborate, but please look at the pictures
15 April 2009
My first point of call on the second leg of my trip was to the legendary birthplace of Aphrodite –Petra tou Romiou we took pictures from a great vantage point. Another archaeological site next called Kourian which was very busy with tourists around lunch time much better to go see this fantastic place earlier in the day I was told. It is situated on cliff tops overlooking the sea. I saw evide
12 December 2008
Wow - I have just spent the most action-packed, fun-filled week of my life in Florida, courtesy of the Orlando Tourist Board. They flew me and over 90 other travel agents from all over the UK on an educational trip to see exactly what it has to offer the British tourist. Well from day one we set about fact finding all there is to know about Disney parks - we had a whistle stop tour of Blizzard
02 October 2008
Everytime I made a booking for a London West End theatre break everyone kept feeding back how much of a fantastic time they had. So with my birthday coming up we decided to go see how our capital city was fairing as it has been some time since my last recreational visit. We went and did all the touristy sightseeing - Trafalgar Square, Houses of Parliament etc which was great and because we land
23 September 2008
I have never been on a cruise before, and like most people I had pre-conceived ideas of what a cruise was like – Too formal /stuffy/average age 60+/ not family friendly etc. I couldn't be more mistaken, all these popular misconceptions are now gone and my first taste of cruising was simply wonderful. I feel the experience of just 4 nights on board has given me an insight into cruising that sim
22 July 2008
The reviews we read about this resort prior to booking were a mixture of good and bad but having worked for a season in the area as a holiday rep about 10 years ago I wanted to give it the benefit of the doubt. I am so glad I did - what a wonderful week we had from beginning to end - it surpassed my expectations. We opted for a taxi transfer from the airport which started the trip off really well
17 May 2008
Last year I was lucky enough to guide some clients on a trip to watch the Monaco Grand Prix. We stayed in a small village outside Monaco called Beaulieu-sur-Mer as hotel rooms are booked years in advance for this particular event. As it happens I am glad that we were not in Monaco for the whole 4 days as it gave us an opportunity to see more of the Cote d'Azur. We saw some fantastic coastline v
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