Martin has been helpful, quick to reply, professional and efficient. We really appreciate his support throughout the entire trip, from booking to the trip itself. It is a pleasure to do business with him. 10/10

Martin always ensures every detail of our travel arrangements are perfect. Nothing is to much trouble in the preparation of a trip. Martin’s attention to our every need is fantastic. 10/10

We were referred to Martin by a family member living in the UK, and opted to have Martin arrange a 35 day self-drive tour of New Zealand. Martin worked quite extensively with us to ensure that we ended up with a tour suitable to our tastes. He reviewed how we wanted to spend our time, how active we wished to be, the types and locations of hotels we preferred, activities, driving times and frequencies, etc. all important factors that would affect our enjoyment. Of course having Martin provide advice and recommendations made this job easier. In the end we had an excellent package that Martin had modified to fit our budget. It was so nice having someone "have your back" so to speak as we did encounter some difficulty in our travels (inclement weather) which affected our travel arrangements. In one case we were stuck on a train in a valley which could not proceed any further. This location was also a "dead spot" for cellular service. Other people who were with us during this time were scrambling to deal with the problem (transport, accommodations). The poor mobile coverage was problematic for everyone but we were able to get a quick message to Martin and his New Zealand team. They immediately took ownership of the problem. By the time the train finally arrived at a new destination they had transport arranged and new hotels booked. Other travelers were still trying to figure out what to do and where to go. On such trips, it is a great piece of mind that Martin and his travel colleagues are there to not only make the initial arrangements but also help you during the trip itself. Martin was always very timely and professional in his responses. Not having known or dealt with Martin before this trip, I can certainly recommend Martin as a conscientious and professional travel consultant.

Martin is quick to respond to any questions answering with different options. I can trust him to make the most suitable travel arrangements needed, he is helpful and thoughtful. 10/10

Martin - you are amazing and wonderfully helpful as always! I could not arrange this trip without you! 10/10

We have already advised friends of Martin's contact details for future reference. Martin was extremely professional in handling both of our trip requirements . Client care and remarkable tolerance enabled us to design our trips to perfection. Thank you Martin. 10/10

Very personalised and speedy service, 10/10

Martin took total care of my booking. Since I’m travelling on my own I feel much more confident knowing I have booked through Martin. I’d definitely recommend him again, it was all very quick and straight forward! 10/10

Martin is always super helpful and very quick to respond to my many questions.

Very helpful and easy to book and a good price

Quick, accurate, efficient, informative.

Professional, perfectly tailored and friendly service. I would highly recommend Martin for all your travel needs. 10/10.

Martin is extremely helpful, knowledgeable and efficient. Always pleasant to deal with . I would strongly recommend him . 10/10.

Martin is a lovely guy! Very helpful, with lots of suggestions as to where we could go on our trip to Australia We feel very comfortable in knowing that we will be very safe should anything happen while we are away , we can contact Martin for any help !

Martin has been extremely helpful in organising our trip to Japan and has explained all our options should the trip need to be postponed because of Covid.

Martin has been absolutely superb in arranging our holiday. Extremely professional, diligent and such a lovely person to work with. At no time was anything a chore, just a pure pleasure to deal with, always there when you needed him. I couldn't recommend his services more. 10 out of 10, many thanks again, Mike & Polly

Martin Lake is one of the most friendly, efficient and professional travel advisers I have ever had the good fortune to have consulted. He is a credit to your organisation!

Helpful, Knowledgeable, flexible and overall great service - Highly recommend using Martin and will do again in the future - 10/10

Perfect. Made to feel valued. The attention to detail was excellent!

I cannot praise and thank Martin Lake enough for all his support and my million & 1 questions. He was always on hand to answer, investigate and come back with advice and suggestions. I felt so confident booking with him as well as it being such a pleasurable experience, easing me of any travel worries, sorting logistics, assisting with admin and then just on a personal front, sharing my excitement about the trip. What an absolute joy and 5* service. I cannot recommend him enough and will certainly be using him again in the future. Thanks Martin!

Martin has been incredibly helpful. Having shared with him my dream holiday, he quickly made it a reality! Martin has removed all the hassle of booking a holiday and his guidance and knowledge have proven invaluable. So grateful, this will definitely be the first of many holidays we will book with Martin. 10/10

Martin was very proactive in searching out a holiday in Norway based on a vague idea of what we wanted. He gave us three options to consider, with some variations within them. The information came through very promptly and we loved the itinerary he gave us. There booking process was very easy, and we got a lovely thank you gift and card through the post afterwards - a nice touch. 10/10

Thank you for all you have done for us. 10/10

Martin was very helpful and super patient when I kept changing my mind. Great service. 10/10

Martin was extremely helpful and incredibly knowledgeable about the destination we had in mind. This is why we decided to travel to Vietnam and to book with Martin, such fabulous service. We’ll definitely be recommending him and we can’t wait for our holiday! 10/10

Martin has just 'saved the day' by helping our daughter, who is travelling alone and is 20 yrs old, arrive safely in China after being badly let down by a so called 'expert' travel company. Martin was able to sort out accommodation at the very last minute and we are so grateful for his expert advice and 'can do attitude' which included emailing and calling using Google translate, then contacting a friend in Singapore, who speaks Cantonese, to call the hotel on his behalf to be sure that they would be open when she arrives at 1 in the morning! We will certainly be using Martin for all our future travels and will definitely spread the word as to his fantastic service! Thank you

10/10. Martin was very helpful and knowledgeable which made our choices easy.

Tailor-made Thailand: 10/10. Found the perfect combination of resorts and accommodation, found things I couldn’t have found myself, listened to all our various wants and created the perfect itinerary. Will definitely use Martin again and recommend him.

Incredible service. Very quick and found me an ideal holiday. 10/10

Martin was really helpful in organising our holiday, providing local knowledge and tips about our proposed destinations. 10/10.

I had been struggling with organising my summer holiday with my two challenging teenage children, when I first spoke to Martin. He immediately eliminated all of the pressure and stress, recommending three excellent alternatives that met my complicated criteria exactly. Though our holiday is some way away yet, the prompt, professional and above all sympathetic service that I received from Martin was eye-opening and very welcome indeed. I trust that our holiday will be a delight!