10/10 Great Personal Service. Martin is quick to answer any questions and provides great itineraries.

10/10 Travel Counsellor Martin Ross has been attentive, knowledgeable, and extremely helpful with our cruise arrangements and I highly recommend him!

10/10 Martin has been fabulous! Would definitely recommend to anyone! You are a superstar

Martin has been incredibly caring and understanding of our goals with our travel! He’s recommended better options where appropriate and offered such a personal service. 10/10

10/10 Really impressed so far… can’t wait to go in our holiday!

10/10 I found Martin very helpful and I was recommended to him by my niece and I recommended him to my friend to use as well. Very nice to have somebody very knowledgeable and helpful. I find when I do things myself very complicated as I’m mature I suppose so need to talk things through and I found him very patient and explained things clearly to me.

10/10 Super helpful with amazing insight to our travel destinations around Asia.

Was recommended by a friend and am more than happy to recommend as well.

10/10 Top service as usual from Martin. Always responsive to messages, and is an expert in understanding our holiday needs!

10/10 Very fast, efficient service. So happy and would definitely recommend.

10/10 Brilliant and always there to help. Also knows when it’s right to do something ourselves.

I appreciated Martin's good advice and professionalism 10/10

10/10 We had lots of questions all were answered promptly and with knowledge

10/10 I would definitely use Martin Ross again when you book Virgin Voyages it is so confusing so it’s good to have a travel consultant that knows the system very knowledgeable and very helpful

This was the first time I have used a travel counsellor to book a cruise and I have found the service, information and helpfulness exemplary so much so I have already recommended Martin to my aunt and cousin who have already booked a cruise with him.

Martin’s support and advice was so welcome at a time when we needed help building our perfect cruise. He organised hotel accommodation between our flight and the cruise itself with lots of patience as we made a few changes! Thank you so much.

10/10 Martin Ross was extremely knowledgeable and helpful with the booking process, processing an upgrade and making recommendations for restaurants.

Martin planned the perfect long weekend to Iceland. We said what we wanted to include and he sorted the rest! He picked the hotel, booked day trips, airport parking, transfers, flights and order. Thank you for doing such a great job.

I would highly recommend Martin and travel counsellors. Up until last year I have always planned my own vacations, but last year we planned on going to Asia , so I thought it might be a good idea to work through a travel agent. We were so pleased that we did. We had a wonderful, stress free , memorable vacation and knew in the future we would pick Martin again to plan our vacations. I have referred several people over to Martin , as I want them to have as wonderful as a vacation as we have. We are looking forward to our next adventure in Europe planned by Martin in May. I am highly pleased and highly satisfied with Martin and all of the Travel Counsellors staff we have interacted with.

10/10 Very prompt and helpful communication

Very informative and helpful. 10/10

Fast response, great deals and excellent communication

Great service from Martin! He responded to all my questions and is very knowledgeable.

10/10 Excellent advice as always. Great holiday suggestions and lots of patience with all our supplementary questions.

I rated a 10 because the entire process of obtaining quotes was seamless and highly professional. Martin provided exceptional support, answering all of my questions promptly and ensuring everything was handled efficiently.

Martin has been great and communication has been super quick - thank you

Brilliant service, friendly, helpful tips and advice - would thoroughly recommend!

10/10 I would highly recommend Martin, he has been really helpful in planning our family holiday. Martin was able to provide lots of useful advice for our trip to Orlando and also listened to what we really wanted from the holiday. Martin responded really quickly and kept me up to date.

Great service from Martin - being sent a personalised video to talk through the quote and itinerary for my cruise enquiry was really helpful, and all of my queries were answered quickly. Thank you!

Pleasure to chat through the family once in a life time holiday ideas & options with Martin. Super friendly with first hand Orlando experience to better shape and book our amazing holiday.

Martin did a fantastic job of securing a great deal for our cruise. He went above and beyond to work with the cruise provider. To top it off he noticed that we would be away over my partners birthday and made a note of this to Virgin Voyages. We would recommend Martin to any serving friends looking to book a cruise.

I cannot speak highly enough of the service received from Martin. I wanted to secure tickets plus accommodation for Epic Universe on the day that they went on sale. I got in touch with Martin and asked if he could help and sure enough he was able to book everything for us. Brilliant service and great communication. Highly recommend.

I never use anyone else other than Martin. I pass his details on to anyone who's thinking about booking Disney.

10/10 Martin was friendly, knowledgeable and happy to help with my many queries when booking my holiday to Cuba. He was happy to search through many hotels to find the perfect one. Would definitely recommend.

Can’t fault Martin’s service! We had specific flights we wanted to secure, which he did, and without prompting he arranged an airport transfer, rail passes and even requested early check in on our arrival day. Every email I have sent has met with a very prompt informative reply. Delighted!

10/10 Martin, has been great. Was responsive and quick to our questions . Has helped us to book a great family holiday to Orlando next May.

10/10 Martin is our hero. Best holidays put forward at great prices. We'll be using him for holidays for the foreseeable! Thanks again Martin for all your help.

Martin was extremely helpful and knowledgeable and always responded quickly to questions we had.

With two holidays previously organised and one to look forward to, I'm amazed at how our wants and needs are grasped so thoroughly.

Martin is excellent always comes up with some really good ideas for a holiday. I would definitely recommend him to my friends and family.

I find Martin excellent to work with he understands my requests and always comes up with a brilliant solution. There is no pressure and he is more than happy to work through different requests until we get the right holiday for us as a family. Many thanks Martin x

Martin was extremely helpful and knowledgeable and always responded quickly to questions we had.

I have already been on a holiday booked with Martin and although we encountered some problems, Martin worked tirelessly to resolve these for us. Since being back I have booked another trip with Martin and he has been amazing at meeting my requests and sending a various amount of different quotes and made sure I was happy with what I was booking and has reassured me and has answered all questions I have had. I would highly recommend him to both family and friends.

Wouldn’t book a holiday with anyone else now. Really happy with my experience. Not only a lovely guy to deal with but also gets back to you straight away with brilliant advice and good prices.

Really easy to communicate with - everything kept quick and simple. A really good understanding of what we wanted and happy to make any changes we needed. Thank you

Orlando Holiday - Martin is extremely knowledgeable and helpful as well as being friendly and approachable. Thank goodness my friend recommended him to me!

10/10 Nothing is too much trouble for Martin, he always goes above and beyond to make sure you get the perfect vacation

Martin goes above and beyond for us nothing is to much trouble. I wouldn’t go anywhere else when booking a holiday. Quickly responds to emails and gives up tips which is an added bonus. .

10/10 Martin is always brilliant. Knowledgeable and quick to reply he makes holiday booking a breeze

Martin is always brilliant. Knowledgeable and quick to reply he makes holiday booking a breeze

A1 service I needed to change inventory Martin sorted everything out 10/10 Many thanks

Martin has made my booking so easy and has answered my tirade of questions with patience and understanding.

Martin has been so very helpful and knowledgeable about all of my questions . Also he has been very timely in all of his responses. Most of all I appreciate his honesty in our dealings on working out our itinerary. I am very pleased to this point, and working with him has taken away some of my fears about travelling to Asia.

10/10 Super service as always and know it will continue into the holiday

10/10 I find Martin to be very open and honest and gets the best for what we want every time

Martin Ross has been amazing. Really helpful, listens to what we want and then finds us the perfect holiday. Have already recommended and will keep doing so. 10/10

As always prompt service with Martin allowing us to explore a couple of different options before booking. Clear information and prompt replies - all in all excellent customer service.

10/10 Wouldn’t book a holiday with anyone else now. Really happy with my experience. Not only a lovely guy to deal with but also gets back to you straight away with brilliant advice and good prices.

10/10 Martin communicates quickly and has been very helpful!

10/10 Fantastic service so far. Martin has been helpful and provided tonnes of useful tips.

10/10 Excellent Stress free booking, and all the support and information that Martin supplied leading up to departure was invaluable. Will definitely recommend Martin and will be back to book future holidays.

Great service, always comes back quickly and gives great suggestions 10/10

10/10 I find Martin Ross excellent to work with he understands my requests and always comes up with a brilliant solution. There is no pressure and he is more than happy to work through different requests until we get the right holiday for us as a family. Many thanks Martin x

10/10 I have already recommended and sung your praises to a few people.

It's my first time planning a trip outside the Uk. I'm quite apprehensive. Hence, I sometimes feel like I need more support with this plan; this is why I ask so many questions, or go back and forth with clarifying things

10/10 Fast efficient and friendly service.

10/10 Martin took the time to go through potential destinations for our Honeymoon when we laid out what we wanted. He was so friendly and knowledgeable about it all and followed up with a detailed list of 3 options - complete with videos - explaining this thoughts on each option. He also made sure that the transfers and everything else we needed were arranged well in advance as we were traveling with an 8-month old. We had a brilliant time at our resort on Honeymoon. Would highly recommend Martin

10/10 Although you have mainly dealt with my daughter Sophie…the service you have given her has been superb.

Even for a destination we know well, Martin has again pulled it out of the bag!

The level of customer service we received was well and truly above and beyond. Would 100% recommend and will definitely book again with Martin.

I have already been on a holiday booked with Martin and although we encountered some problems, Martin worked tirelessly to resolve these for us. Since being back I have booked another trip with Martin and he has been amazing at meeting my requests and sending a various amount of different quotes and made sure I was happy with what I was booking and has reassured me and has answered all questions I have had. I would highly recommend him to both family and friends.

Our experience.. Most welcoming, carefully considered and helpful correspondence.. So very patient and understanding that this was a family surprise that we were trying to orchestrate..

Even though he was on a cruise, while busy with our booking, he still replied very quickly

I like the simplicity of being able to give a few bit of criteria for what you want then a quick response with what’s available with alternative options included 10/10

Martin was very quick to respond to all of my questions. I felt very well informed and looked after. 10/10

Martin is fantastic, very quick to respond, hugely knowledgeable and always works hard to get the package and price right for you. Thank you for all your help. Have booked before with you, have done again now and will be booking many more!!! 100% will, and have recommended your services to others!!

Thank you Martin for helping us on our way to Disneyland. We have had the most magical week! All the tips and dining recommendations were fab. Would not hesitate to recommend you. 10/10

Great experience. 10/10

I recommend Martin Pretty much on a daily basis! I will never book Disney without him again !

Martin was amazing - he really knows his stuff and was incredibly helpful in our trip to Paris. His recommendations were fantastic!

Martin has been very helpful with us choosing this holiday. He has understood with having a child in a wheelchair some adaptations where necessary and he ensured that we can all travel on the Eurostar together. I cannot wait to go on holiday. Thank you

Martin has been really helpful, giving us lots of information often at very short notice. I feel like he's listened well to our brief, especially as we had quite a few specific requirements. Most importantly for me, there's been no "hard sell". The card was a nice touch too!

Really easy to communicate over email which is useful, questions answered quickly and a good deal. Thanks! 10/10

10/10 Personal touch

10/10 Liked the app and the price was as advertised.

Amazing knowledge from Martin, that brings so much piece of mind for a long haul holiday and while the world still responds to Covid 19 10/10

Very informative and got me exactly what I wanted, easy process with no stress - Thank you Martin!!

10/10 Fantastic service , always goes above and beyond

Fantastic specific knowledge of the destination, nuances of the place requirements and gave us a fantastic service!!!!!

We spoke with Martin and outlined what we were looking for. In a few days he had given us three different options and answered our questions on our top choice within 24 hours, having communicated with the hotel directly. Really excellent service and such a friendly guy.

Martin is absolutely fantastic, helped with my many questions, nothing is ever too much trouble for him. He is very knowledgeable and helped ease any of my worries. I wouldn't use any one else. I've already recommended him to friends, and they used him through my recommendation.

Really helpful putting packages together quickly. Overall really good service, above and beyond usual service elsewhere.

Martin has been super helpful for two anxious holiday seekers. He has been on hand to answer questions and felt extremely trustworthy through. We can’t wait for the holiday now!!

I can rely on Martin to always come up with great options, places we haven’t heard of but keep on brief and within budget.

Putting this very simply. I just couldn't have done my family Disney vacation without martin. He is fabulous at every turn and never leaves a question unanswered even for this very nervous post Covid mum ! This time has been fab and so were the last times too!

Martin in excellent always comes up with some really good ideas for a holiday. I would definitely recommend him to my friends and family.

Very good and quick to respond and change details